JP2011087014A - Telephone system provided with voice memo storage function - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a telephone system which can record information relating to a communicating party or telephone call contents as a voice memo by user's own voice and storing it by associating it with telephone book data and history data. <P>SOLUTION: A voice memo control part 10 automatically associates the voice memo recorded in a voice memo recording part 12 during non-communication with respective data stored in a telephone book data storage part 22 or a history data storage part 23 or a telephone call recorded data storage part 24 corresponding to a system state when the recording of the voice memo is started, and stores it in a voice memo storage part 13. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a telephone device capable of storing a voice memo in association with telephone directory data or outgoing / incoming call history data in the telephone device.

  The voice message input from the microphone is stored in the voice memory in association with the phone number of a specific party registered in the phonebook memory, and stored in response to the incoming caller's phone number when there is an incoming call. There is a technique for reproducing a voice message (for example, Patent Document 1). However, the technique of Patent Document 1 reproduces a voice message such as a message to a caller who automatically responds, and records the content related to the communication partner or the call as a voice memo by himself. The use for listening is not considered.

JP 2003-69698 A

  An object of the present invention is to record and store information related to a communication partner or the content of a call as a voice memo with one's own voice, and to listen to the content later with a simple operation, thereby An object of the present invention is to provide a telephone device suitable for confirming information.

  In order to solve the above-mentioned problems, the first invention is a telephone comprising a telephone directory data storage means for storing telephone directory data relating to a telephone number or a history data storage means for storing history data relating to outgoing / incoming history. The apparatus has voice memo storage means for storing voice input from a microphone included in the apparatus as a voice memo when a predetermined specific operation is performed, and the voice memo storage means performs the specific operation. When the operation state of the device at the time of being displayed is a state where specific phone book data or history data is displayed, the voice memo is stored in association with the displayed phone book data or history data. It is characterized by. Further, in the second aspect of the present invention, in a telephone device provided with history data storage means for storing history data relating to a call origination / incoming call history, an input is made from a microphone included in the own device when a predetermined specific operation is performed. Voice memo storage means for storing voice memos as voice memos, and the voice memo storage means determines in advance that the operation state of the own device when the specific operation is performed after the call with the communication partner ends. The voice memo is stored in association with the history data corresponding to the outgoing call or incoming call corresponding to the immediately preceding call when the state is within the predetermined time. Further, in the third aspect of the present invention, when a predetermined specific operation is performed in a telephone device including a call recording means for recording a voice received from the other party or a voice transmitted by the own apparatus during a call. A voice memo storage unit that stores voice input from a microphone included in the device as a voice memo, and the voice memo storage unit is a call in which the operation state of the device is recorded when the specific operation is performed. When the information related to the recording data is being displayed, or when the recording or reproduction of the call recording is within a predetermined time period after the recording or playback of the call recording is completed, the information is associated with the call recording data. It is characterized by accumulating voice memos. Further, the fourth invention is the telephone device according to any one of the first to third aspects, wherein the predetermined voice stored in the voice memo storage means is automatically responded to an incoming call from a specific source registered in advance. The voice memo transmitting means further reproduces the memo and transmits the memo to the caller, and the voice memo transmitter means receives the information related to the telephone number or the date and time from the caller of the incoming call that has been automatically answered. Searching the phone book data or history data corresponding to the received phone number or date and time, playing back a voice memo associated with the searched phone book data or history data, and transmitting to the caller of the incoming call Features.

  According to the present invention, an outline or points of information related to a communication partner or a call content or a call recording content are recorded with their own voice instead of writing, and the recorded voice memo can be stored in the phone book data or incoming / outgoing call with a simple operation. It is possible to provide a telephone device that can be stored in association with history data or call recording data and that can reproduce the stored voice memo with a simple operation. For example, before calling an important customer, a voice memo recorded with information and promises related to the customer can be reproduced with a simple operation. Moreover, since the content is recorded by himself, it is easy to remember the details and details of the information. Furthermore, if you record the conclusions and summaries of the long-term call recording yourself as a voice memo associated with the call recording, you do not need to play back the long-term call recording every time you confirm, It is also convenient to search for the desired call recording when playing the recording.

... Block diagram of the device of the present invention ... Examples of associating voice memos, phone numbers, outgoing / incoming call history, and call recording ... Flowchart related to voice memo storage and playback

  FIG. 1 is an example of a block configuration of a telephone device (hereinafter abbreviated as “this device”) 1 according to an embodiment of the present invention, in which 10 is a voice memo control unit for storing and reproducing voice memos, and 11 is a voice. A microphone that converts the voice signal into an input voice signal, 12 is a voice memo recording unit that records the input voice signal as a voice memo, 13 is a voice memo storage unit that encodes the recorded voice memo and stores it in association with related data, 14 Is a voice reproduction unit that decodes voice data and reproduces it as a voice signal, 15 is a speaker that converts the voice signal into voice, 20 is a telephone control unit, 21 is a telephone unit, 22 is a telephone directory data storage unit, and 23 is an outgoing / incoming call A history data storage unit 24 is a call recording data storage unit.

  The apparatus 1 is a single telephone connected to a telephone line or a private branch exchange or an extension telephone connected to a key telephone main apparatus, and has a telephone directory function, a call history accumulation function, and a call recording function. The telephone directory function, the incoming / outgoing call history storage function, and the call recording function may not be provided, but it is assumed that at least one of the functions is provided.

  The voice memo input from the microphone 11 is a memo recorded from the voice of the operator of the apparatus 1. For example, after ending the call, the voice memo is used instead of writing the outline of the content of the call and the information related to the other party. It is a memo to leave.

  The voice memo control unit 10 stores voice memos recorded by inputting to the voice memo recording unit 12 from the microphone 11 in the telephone directory data storage unit 22, the history data storage unit 23, or the call recording data storage unit 24. It is stored in the voice memo storage unit 13 in association with each data.

  The voice playback unit 14 decodes the voice data stored in the voice memo storage unit 13 or the call recording data storage unit 24 and plays back the voice data.

  Note that the microphone 11 for inputting sound and the speaker 15 for reproducing sound may be a microphone of a transmitter of a handset provided in the telephone unit 21 and a speaker of a receiver.

  FIG. 2 is a content example of data stored in the voice memo storage unit 13. 201 is a field for storing the date and time when the voice memo was recorded, 202 is a field for storing an ID for identifying the voice memo, 203 is a field for storing the telephone number of the link destination (association destination), and 204 is the history data of the link destination. A storage field 205 is a field for storing call recording data of a link destination. The voice memo ID 202 for identifying the voice memo may be the same as the recording date and time 201.

  A field 203 indicates the correspondence with the phone book data stored in the phone book data storage unit 22. A field 204 indicates the correspondence with the phone book data stored in the history data storage unit 23. A field 205 indicates the correspondence with the call recording data stored in the call recording data storage unit 24. In associating the voice memo with each data, the correspondence is automatically determined according to the state of the apparatus 1 when recording of the voice memo is started by a specific operation (for example, pressing “# 0”).

  When a specific operation is performed while displaying specific phone book data, the phone book data is associated as a link destination. For example, the voice memo of ID-E in FIG. 2 is a voice memo in which contents to be transmitted by performing a specific operation by displaying the telephone book data of TEL-A is recorded in advance. It is related. Then, when making a phone book call to TEL-A (calling data by displaying phone book data), the presence of the linked voice memo of ID-A is displayed, and a simple operation (for example, pressing “# 1”) is displayed. ), You can listen to the voice memo in advance and check what you should convey to the other party. If automatic incoming call reproduction is set in advance, the voice memo of ID-A can be automatically reproduced in response to an incoming call from TEL-A.

  When a call is made or received and a call is made with the other party and a specific operation is performed within a certain time (for example, 1 minute) after the call ends, history data of the call or the call is associated as a link destination. For example, the voice memo of ID-B in FIG. 2 is a voice memo recorded as a briefing by organizing the points of the call contents after receiving a call from TEL-B, which is an important customer's telephone number. , History data history-B is linked. Then, when making a history call (displaying outgoing or incoming history data and making a call operation), the presence of the linked ID-B voice memo is displayed, and the voice memo can be listened to in advance with a simple operation. The conversation with the other party can be made smooth.

  The voice memo of ID-C in FIG. 2 is a voice memo recorded after the call with the other party not registered in the phone book data storage unit 22 is terminated, and is linked to the history data history-C. . For example, if the name and affiliation of the other party is left in a voice memo after the end of the call with the other party who made or received the call for the first time, it is convenient for later registering the phone number of History-C in the telephone directory data storage unit 22. It is.

  When a specific operation is performed within a certain time (for example, 1 minute) after the recording or reproduction of the call recording, the call recording data is associated as a link destination. For example, the voice memo of ID-D in FIG. 2 is a voice memo recorded as a briefing in which the points of the call contents are arranged while listening to the call recording after the call recording with the customer is completed. Is linked. When a call recording is played back, the presence of a linked voice memo is displayed, so that the voice memo can be listened to by a simple operation, and the playback of the call recording with a long recording time can be omitted.

  The same voice memo can be associated with a plurality of data. For example, the voice memo of ID-A in FIG. 2 is a voice memo that is recorded after a conversation with the TEL-A partner registered in the telephone directory data storage unit 22 while recording a call, and is recorded after the conversation ends. A and history-A and call recording-A are associated with each data.

  It is also possible to associate a plurality of different voice memos with the same link destination data. For example, the voice memo of ID-A and the voice memo of ID-E in FIG. 2 are associated with TEL-A of the same phone book data, and the voice memo of ID-E is recorded after recording the voice memo of ID-A. This is the case when a note is added. In this case, when the telephone book data TEL-A is displayed, the presence of voice memos of ID-A and ID-E is also displayed. When playing back a voice memo, it is possible to freely set whether to specify one for playback, sequentially play back in chronological order, or play back an unplayed memo with priority.

  Similarly, the voice memos of ID-C and ID-F in FIG. 2 are associated with the history-C of the same history data, and when the voice memo ID-C is recorded and then the voice memo ID-F is additionally recorded. It is.

  FIG. 3 is an operation flowchart relating to the storage and reproduction of the voice memo of the apparatus 1, and the flow starts with the power turned on (S300).

  When a specific operation for starting a voice memo (for example, “# 0” is pressed) is performed (S310, YES), the voice input from the microphone 11 is recorded as a voice memo by the voice memo recording unit 12 (S311).

  When the state in which the specific operation for starting the voice memo is performed is a state in which the phone book data or history data is displayed (YES in S312), the displayed phone book data or history data is designated as the link destination. (S313).

  When the state where the specific operation for starting the voice memo is performed is a state within a certain time after the end of the call (YES in S314), the outgoing or incoming history data corresponding to the immediately preceding call is designated as the link destination. (S315). If the other party who has just called is the other party registered in the telephone directory data storage unit (S320, YES), the corresponding telephone directory data is also designated as the link destination (S321).

  The state in which a specific operation for starting a voice memo was performed was within a certain period of time (for example, 1 minute) after displaying the recorded call recording data or after the end of the recording or playback of the call recording. In the case (S316, YES), the call recording data being displayed or the call recording data recorded or reproduced immediately before is designated as the link destination (S317).

  Then, the recorded voice memo is accumulated in the voice memo accumulating unit 13 including the information of each link destination designated by S313, S315, and S317 (S318).

  When a specific operation for reproducing a voice memo (for example, “# 1” is pressed) is performed (S330, YES), the process proceeds to S331, and the apparatus 1 is in a state of displaying telephone book data (S331, S331). YES), the voice memo linked to the displayed phone book data is reproduced (S332). Although not shown, after listening to the voice memo, it is possible to make a call to the other party of the displayed phone book data (call phone book call). If NO in S331, the process proceeds to S333.

  When the state in which the specific operation for reproducing the voice memo is performed is a state in which the history data relating to outgoing or incoming call is displayed (YES in S333), the voice memo linked to the displayed history data is reproduced (S333). S334). Although not shown, after listening to the voice memo, it is possible to make a call to the other party of the displayed history data (history call). If NO in S333, the process proceeds to S335.

  When the state where the specific operation for reproducing the voice memo is performed is a state where the call recording data such as the date and time of the recorded call recording and the title is displayed (S335, YES), the call recording data being displayed is linked. The played voice memo is reproduced (S336). Although not shown, it is possible to start reproducing the recorded call recording data after listening to the voice memo. In other words, since the outline of the call recording data being displayed can be obtained by reproducing the voice memo, it is possible to determine whether or not all of the call recording data needs to be reproduced and to efficiently search for the desired call recording data.

  There is an incoming call (S350, YES) in a state in which the device 1 is set to send a voice memo to a specific party (not shown), and the telephone number of the caller detected at the time of incoming call allows the call to be sent If it is a specific transmission source (YES at S351), the incoming call is automatically answered (S352). The specific transmission source is, for example, a mobile phone of a user who has gone out with the message mode set, and wants to listen to a voice memo recorded by himself / herself from the destination.

  When the telephone number information is received from the caller by a DTMF (Dual-Tone Multi-Frequency) signal (S353, YES), the telephone book data corresponding to the received telephone number information is retrieved, and the retrieved telephone book data and The linked voice memo is automatically reproduced and transmitted (S354). In S353, when the caller is a predetermined special caller, if the caller telephone number is treated as the received telephone number, a predetermined voice memo can be used as a means for sending a message to a specific partner. Is possible.

  When the date / time information is received from the transmission source by the DTMF signal (S355, YES), the history data corresponding to the received date / time information is searched, and the voice memo linked to the searched history data is automatically reproduced and transmitted. (S356). When the transmission is completed, the line is disconnected (S357).

  As described above, according to the present invention, an outline or points of information related to a communication partner or call contents or call recording contents are recorded with their own voice instead of writing, and the recorded voice memo can be called by a simple operation. Since it is stored in association with book data, outgoing / incoming call history data or call recording data, and the stored voice memo can be reproduced with a simple operation, it is convenient as a voice memo instead of writing.

  By the way, although a single telephone device has been described as an example as an embodiment, the present device is not limited to this. The apparatus may be a telephone system including a telephone main apparatus that accommodates a plurality of extensions and a plurality of extension telephones. Moreover, the mobile phone which an individual possesses may be sufficient.

DESCRIPTION OF SYMBOLS 1 ... Telephone apparatus 10 of embodiment which concerns on this invention ... Voice memo control part 11 ... Microphone 12 ... Voice memo recording part 13 ... Voice memo storage part 14 ... Voice reproduction part 15 ... Speaker 20 ... Telephone control unit 21 ... Telephone unit 22 ... Phonebook data storage unit 23 ... History data storage unit 24 ... Call recording data storage unit

Claims (4)

In a telephone device comprising a telephone directory data storage means for storing telephone directory data relating to a telephone number or a history data storage means for storing historical data relating to outgoing or incoming history,
Having voice memo storage means for storing voice input as a voice memo from a microphone included in the device when a predetermined specific operation is performed;
The voice memo storage means, when the operation state of the own device when the specific operation is performed is a state where specific phone book data or history data is being displayed, A telephone device having a voice memo storage function, wherein the voice memo is stored in association with history data. In a telephone device comprising history data storage means for storing history data relating to outgoing or incoming history,
Having voice memo storage means for storing voice input as a voice memo from a microphone included in the device when a predetermined specific operation is performed;
The voice memo accumulating unit is configured to perform the immediately preceding call when the operation state of the device when the specific operation is performed is within a predetermined time after the call with the communication partner is terminated. A telephone device having a voice memo storage function, wherein the voice memo is stored in association with history data corresponding to outgoing calls or incoming calls corresponding to. In a telephone device provided with a call recording means for recording a voice received from a partner or a voice transmitted by the own device during a call,
Having voice memo storage means for storing voice input as a voice memo from a microphone included in the device when a predetermined specific operation is performed;
The voice memo accumulator means that the operation state of the own device when the specific operation is performed is a state in which information related to the recorded call recording data is displayed or the recording or reproduction of the call recording is completed. A telephone device having a voice memo storage function, wherein the voice memo is stored in association with the call recording data when the voice memo is in a predetermined time period. The telephone device according to any one of claims 1 to 3,
A voice memo transmission means for automatically responding to an incoming call from a specific sender registered in advance, reproducing a predetermined voice memo stored in the voice memo storage means, and transmitting to the sender;
When the voice memo transmission means receives information relating to a telephone number or date / time from the caller of the automatically responding incoming call, the voice memo transmission means searches the telephone directory data or history data corresponding to the received telephone number / date / time, and A telephone device having a voice memo storage function, wherein a voice memo associated with retrieved telephone book data or history data is reproduced and transmitted to the caller of the incoming call.

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