JP2010263479A - Telephone call control device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a telephone call control device for a user to be able to more surely respond to the telephone call. <P>SOLUTION: A telephone call control device 1 includes a circuit-switching section 20 connected to telephone networks 11, 12; and a telephone call control section 30 for connecting the predetermined telephone terminals via the circuit-switching section 20 to establish the telephone call-available state among them. The telephone call control section 30 includes a user information storing section 31 for storing the telephone number of the telephone terminal which the user uses, when calling and receiving; and a call history information storing section 33 for storing by associating the telephone number of the source telephone terminal of the user side with the telephone number of the destination telephone terminal. The telephone call control section, when an incoming signal indicating the user side telephone terminal as the destination side is received by the circuit-switching section 20, refers to the data in the user information storing section 31 and the call history information storing section 33 and specifies the destination telephone number of the user, incoming-control of the telephone terminal of the specified telephone number. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention enables communication between a circuit switching unit connected to a telephone network and a predetermined number of telephone terminals among the plurality of telephone terminals connected to the telephone network via the circuit switching unit. The present invention relates to a call control device including a call control unit for setting a state.

  In an organization such as a company, for example, an extension telephone system is constructed by a button telephone device. The button telephone device includes a main device connected to a public telephone network and a plurality of button telephones connected to the main device. It consists of.

  The button telephone device is configured to be able to make a call from a button telephone to a telephone terminal connected to a public telephone network. When a telephone call is made from the telephone terminal, for example, a plurality of telephones belonging to a certain group are included. The key telephone is configured to receive a call.

  However, if there are multiple incoming key telephones, the person who called from the telephone terminal does not know whether the user who wants to talk will answer, and wants to talk when the responding user is not the other party who wants to talk It was necessary to have the other party replace me. In order to prevent such inconvenience, a button telephone device as disclosed in, for example, Japanese Patent Application Laid-Open No. 2002-209238 has been proposed.

  When a predetermined button is pressed during a call by a user who calls a telephone terminal from a key telephone, the key telephone apparatus associates the extension number of the key telephone with the telephone number of the destination telephone terminal. When a call is received from a telephone terminal, the telephone number of this telephone terminal is recognized and associated with this telephone number based on the recognized telephone number and the data stored in the main unit. The extension number is recognized, and only the key telephone having the recognized extension number is received.

  Therefore, in this button telephone apparatus, if a user who calls a telephone terminal from a key telephone presses a predetermined button during a call, a telephone call from the telephone terminal is received at the button telephone. The probability that the user who wants to make a call will respond increases.

JP 2002-209238 A

  However, the conventional button telephone apparatus has the following problems. In other words, the user who wants to talk is not always present, but when the user is out of the office or is working in another place even in the office, Even if an incoming call is made to the user's key telephone, the user cannot answer the call, so the person who made the call cannot make a call. In addition, for example, if the user is a sales person and the person who made the call is a sales person, the business opportunity may be lost if he / she cannot answer the call from the sales person.

  Also, when the user is unable to answer the call, another person in the company will answer the call, but for that other person, he has to suspend his work to answer the call. Not bothersome. Furthermore, there is a problem that new work increases when a message is requested.

  The present invention has been made in view of the above circumstances, and an object of the present invention is to provide a call control device that enables a person to answer a phone call more reliably.

To achieve the above object, the present invention provides:
A line switching unit connected to the telephone network and a call that connects predetermined telephone terminals among the plurality of telephone terminals connected to the telephone network via the line switching unit to enable a call between the two. A call control device comprising a control unit,
The call control unit
User information storage means for storing, for each user, user information including a telephone number of a telephone terminal used when a user makes and receives a call;
Outgoing call history information storage means for storing outgoing call history information in which a telephone number of a telephone terminal that is a caller that is a user side and a telephone number of a telephone terminal that is a call destination is associated;
A call number recognition means for recognizing a call phone number based on the received call signal when an incoming call signal for the user side telephone terminal is received by the circuit switching unit;
Call history information confirmation means for referring to the call history information in the call history information storage means based on the call phone number recognized by the call number recognition means and recognizing the phone number associated with the call phone number; ,
A telephone terminal used when a user who makes a call at a telephone terminal of this telephone number receives a call by referring to the user information in the user information storage means based on the telephone number recognized by the outgoing call history information confirmation means An incoming number recognition means for recognizing the destination telephone number which is the telephone number of
Incoming call control means for performing incoming call control on the telephone terminal of the destination telephone number recognized by the incoming call number recognition means, and connecting the originating telephone terminal and the user side telephone terminal via the circuit switching unit. And a call control device characterized by comprising:

  According to this invention, user information is stored in advance in the user information storage means. This user information includes at least the telephone number of the telephone terminal used when the user makes and receives a call. The telephone number may be any number, for example, an internal telephone number, an external telephone number, or a mobile telephone number. In addition, the phone number when making a call and the phone number when receiving a call may be the same or different, and if the phone number when making a call and receiving a call is the same, as user information If one phone number is included and the phone number when making a call is different from the phone number when receiving a call, the user information includes the phone number when making a call and the phone number when receiving a call. . In addition, the telephone number for receiving a call may be changed according to the location of the user, such as when the user goes out of the company or when the user returns from the outside.

  In addition, transmission history information is stored in the transmission history information storage means. This outgoing call history information includes at least a telephone number of a telephone terminal that is a telephone terminal on the user side and that is a transmission source, and a telephone number of a telephone terminal that is a transmission destination, and these are associated with each other.

  Then, when an incoming call signal for receiving the telephone terminal on the user side is received by the circuit switching unit, the outgoing telephone number is first recognized by the outgoing call number recognition means based on the incoming call signal.

  Next, the call history information confirmation means refers to the call history information in the call history information storage means based on the recognized call phone number, and recognizes the telephone number associated with this call phone number. The telephone number used when the user who makes a call at the telephone terminal of the telephone number is referred to the user information in the user information storage means based on the recognized telephone number by the incoming call number recognition means and receives the call. The destination telephone number which is the telephone number is recognized.

  Thereafter, the incoming call control unit performs incoming call control on the telephone terminal having the recognized telephone number, and the calling telephone terminal and the user telephone terminal are connected via the circuit switching unit. This allows the caller to talk to the user.

  Thus, according to the call control device of the present invention, when there is a call history when a user calls a certain person, when the certain person calls the user, the telephone is set to a preset telephone number. Even if the user is not present, for example, when the user is out of the office or is working in another place, such as when the user is out of the office. The user himself / herself can directly receive a call made by a person, and the caller can make a call with the person himself / herself.

  Accordingly, since the telephone caller cannot make a call with the user, it is possible to save the trouble of waiting for a call from the user or calling the user again. In addition, since the user can answer the incoming call, it is possible to prevent the occurrence of inconvenience such as losing a business opportunity because the user cannot answer the telephone. In addition, since another person does not receive a call that has been received by the user, the other person is not bothered by a call that has been received by another person.

  The call control unit is configured such that when a call signal for transmitting the user's telephone terminal is transmitted from the circuit switching unit, a telephone number and a destination of the user's telephone terminal serving as a transmission source And a history information management means for associating with the telephone number of the telephone terminal to be stored in the outgoing call history information storage means as the outgoing call history information. In this way, the transmission history information can be managed by the history information management means.

  Further, the user information includes a telephone number of a telephone terminal used when the user makes a call, a destination telephone number as a telephone number of a plurality of telephone terminals used when the user receives a call, And the priority as the destination set in the destination telephone number, and the incoming number recognition means is the user information storage means based on the telephone number recognized by the outgoing call history information confirmation means. The plurality of destination telephone numbers and priorities are recognized, and the incoming call control means recognizes the plurality of destination telephones recognized by the incoming number recognition means when performing the incoming call control. Based on the number and priority, first the incoming call control is performed on the telephone terminal of the destination telephone number with the highest priority, and the call is made between the telephone terminal on the calling side and the telephone terminal on the user side. If the call is not established, the incoming call control is sequentially performed on the telephone terminal having the destination telephone number having a lower priority, and the call is made between the calling telephone terminal and the user telephone terminal. May be configured to establish a call.

  In this way, it is possible to make a call to a telephone terminal of a telephone number having a higher priority as a destination among a plurality of destination telephone numbers, so that a telephone call can be made to the telephone terminal of the most appropriate telephone number. The user can receive the call more reliably. The priority order may be changed according to the location of the user, such as when the user goes out of the company or when the user returns from the outside.

  As described above, according to the call control device of the present invention, since a telephone number as a destination can be set in advance and a telephone terminal with the telephone number can be received, the user can be sure. Can answer the phone.

It is the block diagram which showed schematic structure, such as a telephone call control apparatus concerning one Embodiment of this invention. It is the block diagram which showed schematic structure, such as a telephone call control apparatus concerning this embodiment. It is explanatory drawing which showed the data structure of the data stored in the user information storage part which concerns on this embodiment. It is explanatory drawing which showed the data structure of the data stored in the transmission log | history information storage part which concerns on this embodiment. It is a flowchart for demonstrating the telephone call control process which concerns on this embodiment. It is a flowchart for demonstrating the telephone call control process which concerns on this embodiment.

  Hereinafter, specific embodiments of the present invention will be described with reference to the accompanying drawings. 1 and 2 are block diagrams showing a schematic configuration of a call control device and the like according to an embodiment of the present invention.

  As shown in FIG. 1, the call control device 1 of this example is connected to an exchange 10 that connects an extension telephone network 11 and a public telephone network 12, and the extension telephone network 11 includes a plurality of extension telephone terminals 15. And a plurality of general telephone terminals 16 and a plurality of mobile telephone terminals 17 and 18 are connected to the public telephone network 12. In this example, for example, the call control device 1, the exchange 10, the extension telephone terminal 15 and the mobile phone terminal 17 are arranged on the first user side, and the general telephone terminal 16 and the mobile phone terminal 18 are on the second user side. It shall be arranged in. The plurality of extension telephone terminals 15 share one external telephone number for each of several groups.

  The call control device 1 includes a circuit switching unit 20 connected to the exchange 10, an extension telephone terminal 15 connected to the extension telephone network 11 and the public telephone network 12, a general telephone terminal 16, and mobile phone terminals 17 and 18. , And a call control unit 30 that connects predetermined telephone terminals 15, 16, 17, 18 to each other via the circuit switching unit 20 to enable a call between them. At least one user terminal device 50 is connected. The predetermined telephone terminals 15, 16, 17, and 18 are connected to each other, for example, by the extension telephone terminal 15 or the mobile phone terminal 17 on the first user side and the general telephone terminal 16 or the mobile phone terminal on the second user side. 18 is connected.

  The circuit switching unit 20 detects that the call has ended, and a call control unit 21 that controls transmission of the call signal, an incoming call control unit 22 that controls reception of the call signal, and notifies the fact. A signal to be notified (call end notification signal) is transmitted to the call control unit 30 and includes an end-of-call detection unit 23 for releasing the connection between the predetermined telephone terminals 15, 16, 17, and 18. The call control unit 21 transmits the call signal via the exchange 10, and the call control unit 22 receives the call signal via the switch 10.

  The call control unit 30 includes a user information storage unit 31, a user information setting unit 32, a transmission history information storage unit 33, a transmission control unit 34, a history information management unit 35, a transmission number recognition unit 36, a transmission history information confirmation unit 37, The incoming call number recognition unit 38 and the incoming call control unit 39 are configured.

  The user information storage unit 31 stores user information for each user on the first user side. As shown in FIG. 3, the user information includes user identification information (user ID), an extension telephone terminal 15 and a mobile telephone terminal 17 assigned to the user as telephone terminals used when the user makes and receives calls. And the telephone number of the extension telephone terminal 15 to which the telephone is transferred (for example, the department to which the user belongs) when the user cannot receive a telephone call received from the extension telephone terminal 15 or the mobile telephone terminal 17 And representative priority numbers set for these telephone numbers as destinations.

  In FIG. 3, the telephone number 1 is the telephone number of the mobile telephone terminal 17, the telephone number 2 is the telephone number of the extension telephone terminal 15, and the telephone number (extension) of the extension telephone terminal 15 assigned to the user himself / herself. Number) is the telephone number of the extension telephone terminal 15 and the representative telephone number (extension number) of the department to which the user belongs is set to the telephone number 3, and the telephone number 1 is set to the priority order 1 and the telephone number 1 is set to the priority order 2. Telephone number 2 is set with priority 3 and telephone number 3 is set, and priority 1 is the highest priority.

  The user information setting unit 32 is a processing unit that sets user information stored in the user information storage unit 31. The user information setting unit 32 is configured to be able to change the priority order based on an input signal input from the user terminal device 50. Note that the priority is appropriately changed when the user goes out of the company or returns from the outside.

  The outgoing call history information storage unit 33 stores outgoing call history information. As shown in FIG. 4, the outgoing call history information includes the telephone number (extension number) of the extension telephone terminal 15 serving as the transmission source or the telephone number of the portable telephone terminal 17 and the general telephone terminal 16 or portable telephone terminal serving as the transmission destination. The telephone number of 18 is associated with the date and time when the telephone call is made from the extension telephone terminal 15 or the mobile phone terminal 17 to the general telephone terminal 16 or the mobile phone terminal 18.

  The call control unit 34 receives the telephone number of the extension telephone terminal 15 or the mobile phone terminal 17 that is input from the user terminal device 50 and the telephone number of the general telephone terminal 16 or the mobile phone terminal 18 that is the call destination. The call request signal is transferred to the call control unit 21, and the call control unit 21 sends the extension telephone terminal 15 or the mobile phone terminal 17 that is the call source to the call destination. The call signal is transmitted to the general telephone terminal 16 or the mobile phone terminal 18.

  The history information management unit 35 is configured so that the call control unit 21 and the call control unit 34 transmit a call signal for the extension telephone terminal 15 or the mobile phone terminal 17 to the caller side via the exchange 10, and When the call end notification signal is received from the end-of-call detection unit 23, the extension telephone terminal 15 or the mobile phone terminal 17 serving as the transmission source is based on the call request signal transferred from the call control unit 34 to the call control unit 21. , The outgoing call history information in which the phone number of the general telephone terminal 16 or the mobile phone terminal 18 to be called and the outgoing call date and time are associated with each other and stored in the outgoing call history information storage unit 33. The transmission history information stored in the transmission history information storage unit 33 is updated.

  The calling number recognition unit 36 includes an incoming call signal for receiving the extension telephone terminal 15 as an incoming call side, received by the incoming call control unit 22 and based on the incoming call signal transferred from the incoming call control unit 22. Recognize outgoing phone numbers.

  The outgoing call history information confirmation unit 37 refers to the outgoing call history information stored in the outgoing call history information storage unit 33 on the basis of the outgoing phone number recognized by the outgoing call number recognition unit 36, and this outgoing telephone number Whether or not there is a telephone number associated with it, and if there is, recognizes the telephone number. In addition, when there are a plurality of telephone numbers associated with the outgoing telephone number, the outgoing call history information confirmation unit 37 recognizes only the telephone number of the outgoing call history information with the latest outgoing date and time.

  The incoming call number recognition unit 38 refers to the user information stored in the user information storage unit 31 based on the telephone number recognized by the outgoing call history information confirmation unit 37, and the extension telephone terminal 15 of this telephone number or The user to whom the mobile phone terminal 17 is assigned is identified, and a plurality of destination telephone numbers and priorities set for the user are recognized. For example, in the example shown in FIG. 3, the telephone numbers set in the telephone numbers 1 to 3 and the priorities are recognized as the destination telephone numbers.

  The incoming call control unit 39 performs incoming call control on the extension telephone terminal 15 or the mobile phone terminal 17 based on the destination telephone number and priority recognized by the incoming number recognition unit 38. Specifically, the incoming call control unit 39 sends a call signal to the extension telephone terminal 15 or the mobile phone terminal 17 of the destination telephone number recognized by the incoming call number recognition unit 38 via the call control unit 21. For example, the general telephone terminal 16 or the cellular phone terminal 18 on the second user side and the extension telephone terminal 15 or the cellular phone terminal 17 on the first user side are connected to each other to connect the ordinary telephone terminal 16 or the cellular phone terminal 18 and the extension. A call is established with the telephone terminal 15 or the mobile phone terminal 17.

  At that time, the incoming call control unit 39 establishes a call by performing the incoming call control on the extension telephone terminal 15 or the mobile phone terminal 17 having the highest priority telephone number. The incoming call control is performed on the extension telephone terminal 15 or the mobile telephone terminal 17 having the telephone number with one lower rank to establish a call.

  In addition, the incoming call control unit 39 determines that the outgoing call history information confirmation unit 37 has no telephone number associated with the outgoing telephone number, that is, if there is no outgoing call history, Incoming call control is performed on the extension telephone terminal 15 having a telephone number preset as a destination telephone number.

  According to the call control device 1 of the present example configured as described above, call control is executed as follows. In the following FIGS. 5 and 6, arrows indicated by broken lines indicate communication performed through the extension telephone network 11 and the public telephone network 12.

  First, a case where a call is made from the extension telephone terminal 15 or the mobile phone terminal 17 on the first user side to the general telephone terminal 16 or the mobile phone terminal 18 on the second user side will be described.

  As shown in FIG. 5, from the user terminal device 50, the telephone number of the extension telephone terminal 15 or the mobile phone terminal 17 that is a call source and the telephone number of the general telephone terminal 16 or the mobile phone terminal 18 that is a call destination are included. When a call request signal is input, it is received by the call control unit 34 and transferred to the call control unit 21 (step S1).

  Then, when the call request signal is received by the call control unit 21 (step S2), the telephone number of the extension telephone terminal 15 or the mobile phone terminal 17 that is the call source included in the call request signal, the call destination, The telephone number of the general telephone terminal 16 or the mobile telephone terminal 18 is recognized, and the extension telephone terminal 15 or the mobile telephone terminal 17 of the caller and the general telephone terminal 16 or the mobile phone of the callee corresponding to the recognized telephone number. A call signal is transmitted from the call control unit 21 to the telephone terminal 18 (step S3).

  When the first user and the second user answer the phone in sequence (steps S4 and S5), the extension telephone terminal 15 or mobile phone terminal 17 on the first user side and the general telephone terminal 16 or mobile phone terminal on the second user side 18 is connected via the circuit switching unit 20 so that the first user can talk to the second user.

  Thereafter, when the call is finished, and this is detected by the call end detection unit 23 (step S6), the extension telephone terminal 15 or the mobile phone terminal 17 on the first user side and the general telephone terminal 16 on the second user side or The connection with the mobile phone terminal 18 is released, and the call end notification signal is transmitted to the history information management unit 35 (step S7).

  When the call end notification signal is received by the history information management unit 35 (step S8), the history information management unit is based on the call request signal transferred from the call control unit 34 to the call control unit 21. 35, the telephone number of the extension telephone terminal 15 or the mobile phone terminal 17 serving as the transmission source, the telephone number of the general telephone terminal 16 or the mobile telephone terminal 18 serving as the transmission destination, and the transmission date and time are stored in the transmission history information storage unit 33. The outgoing call history information stored in the outgoing call history information storage unit 33 is updated (step S9).

  Next, a case where a call is made from the general telephone terminal 16 or the mobile phone terminal 18 on the second user side to the extension telephone terminal 15 on the first user side will be described.

  As shown in FIG. 6, first, a call signal is transmitted from the general telephone terminal 16 or the mobile phone terminal 18 on the second user side to the extension telephone terminal 15 on the first user side (step S21). Note that this call signal transmission is made by making a call to the extension telephone terminal 15 on the first user side based on, for example, the incoming call history of the general telephone terminal 16 or the mobile telephone terminal 18 (set to the extension telephone terminal 15). Or by directly inputting the external telephone number of the extension telephone terminal 15 by the second user.

  An incoming call signal based on this outgoing call signal is received by the incoming call control unit 22 and transferred from the incoming call control unit 22 to the outgoing call number recognition unit 36 (step S22). Is received by the calling number recognition unit 36 (step S23), and the calling telephone number included in the incoming call signal is recognized (step S24).

  When the outgoing telephone number is recognized, the outgoing call history information in the outgoing call history information storage unit 33 is referred to by the outgoing call history information confirmation unit 37 based on the recognized outgoing telephone number, and is associated with the outgoing telephone number. Whether or not there is a telephone number is confirmed. If there is, the telephone number is recognized (step S25). At this time, if there are a plurality of telephone numbers associated with the outgoing telephone number, the telephone number of the outgoing call history information with the latest outgoing date and time is recognized.

  Next, based on the recognized telephone number, the user information in the user information storage unit 31 is referred to by the incoming number recognition unit 38, and the user who makes a call at the extension telephone terminal 15 or the mobile phone terminal 17 of this telephone number The telephone numbers (destination telephone numbers) and priorities of the plurality of extension telephone terminals 15 or mobile telephone terminals 17 used when receiving a call are recognized (step S26).

  Thereafter, one incoming call terminal (extension phone terminal 15 or mobile phone terminal 17) is set and set by the incoming call control unit 39 based on the plurality of recognized call destination telephone numbers and priorities. When the call request signal to the telephone terminal is transmitted to the call control unit 21 (step S27) and the call request signal is received by the call control unit 21 (step S28), the call terminal is set to the set telephone terminal. A calling signal is transmitted (step S29).

  When the first user answers the telephone (step S30), the second user's general telephone terminal 16 or mobile phone terminal 18 and the first user's extension telephone terminal 15 or mobile phone terminal 17 are connected to the circuit switching unit. 20, the second user can talk to the first user.

  The destination is set to the extension telephone terminal 15 or the mobile telephone terminal 17 having the highest priority telephone number and a call signal is transmitted to the telephone terminal, but the first user does not answer the telephone for a certain period of time. When a call is not established, a call signal is sequentially transmitted to the extension telephone terminal 15 or the mobile phone terminal 17 having a telephone number with a low priority, and the call is established. For example, in the example shown in FIG. 3, first, a call signal is transmitted to the mobile phone terminal 17 having the telephone number 1, and when the first user does not answer, the call signal is transmitted to the extension telephone terminal 15 having the telephone number 2. However, when the first user does not respond, a call signal is transmitted to the extension telephone terminal 15 having the telephone number 3.

  If the telephone number associated with the outgoing telephone number is not confirmed by the outgoing call history information confirmation unit 37, the outgoing call information is sent to the extension telephone terminal 15 having a telephone number set in advance as the incoming telephone number when there is no outgoing call history. A call signal is transmitted.

  Thus, according to the call control device 1 of the present example, when there is a call history of the first user calling the second user, when the second user calls the first user, the call is preset. Because the incoming call arrives at the extension telephone terminal 15 or the mobile telephone terminal 17 of the telephone number, for example, when the first user is out of the office or when working in another place even in the office Even if the user is not present, the first user can directly receive a call made by the second user, and the second user can talk to the first user.

  Therefore, since the second user cannot make a call with the first user, it is possible to save the trouble of waiting for a call from the first user or calling the first user again. In addition, since the first user can answer the phone call from the second user, it is possible to prevent the inconvenience of losing the business opportunity due to the failure to answer the phone call from the second user. it can. In addition, since another person does not receive a call received from the first user, the other person is not bothered by a call received from another person.

  In addition, since the extension telephone terminal 15 or the cellular phone terminal 17 having the highest priority telephone number is the destination, the extension telephone terminal 15 or the cellular phone terminal 17 having the most appropriate telephone number can be called. One user can receive a call more reliably.

  As mentioned above, although one Embodiment of this invention was described, the specific aspect which this invention can take is not limited to this at all.

  For example, when a call control device serving as a client is connected to the call control device 1, the history information management unit 35 monitors the call processing at the call control device serving as the client, and The transmission history information in the control device may be acquired and stored in the transmission history information storage unit 33.

  In the above example, the call control unit 21 is configured to transmit the call signal based on the call request signal input from the user terminal device 50, but is directly input to the extension telephone terminal 15. You may be comprised so that a calling signal may be transmitted based on a telephone number.

DESCRIPTION OF SYMBOLS 1 Call control apparatus 10 Switch 11 Extension telephone network 12 Public telephone network 15 Extension telephone terminal 16 General telephone terminal 17, 18 Mobile phone terminal 20 Line switching part 30 Call control part 31 User information storage part 33 Transmission log | history information storage part 34 Transmission control Unit 35 history information management unit 36 transmission number recognition unit 37 transmission history information confirmation unit 38 incoming number recognition unit 39 incoming control unit

Claims (3)

A line switching unit connected to the telephone network and a call that connects predetermined telephone terminals among the plurality of telephone terminals connected to the telephone network via the line switching unit to enable a call between the two. A call control device comprising a control unit,
The call control unit
User information storage means for storing, for each user, user information including a telephone number of a telephone terminal used when a user makes and receives a call;
Outgoing call history information storage means for storing outgoing call history information in which a telephone number of a telephone terminal that is a caller that is a user side and a telephone number of a telephone terminal that is a call destination is associated;
A call number recognition means for recognizing a call phone number based on the received call signal when an incoming call signal for the user side telephone terminal is received by the circuit switching unit;
Call history information confirmation means for referring to the call history information in the call history information storage means based on the call phone number recognized by the call number recognition means and recognizing the phone number associated with the call phone number; ,
A telephone terminal used when a user who makes a call at a telephone terminal of this telephone number receives a call by referring to the user information in the user information storage means based on the telephone number recognized by the outgoing call history information confirmation means An incoming number recognition means for recognizing the destination telephone number which is the telephone number of
Incoming call control means for performing incoming call control on the telephone terminal of the destination telephone number recognized by the incoming call number recognition means, and connecting the originating telephone terminal and the user side telephone terminal via the circuit switching unit. A call control device comprising: The call control unit
When a call signal is transmitted from the circuit switching unit, the telephone terminal of the user side and the telephone number of the telephone terminal of the user side as the call destination, The call control device according to claim 1, further comprising history information management means associated with the call history information storage means and stored as the call history information. The user information includes a telephone number of a telephone terminal used when the user makes a call, a destination telephone number as a telephone number of a plurality of telephone terminals used when the user receives a call, and the plurality of incoming calls. Including the priority set as the destination, set in the destination phone number,
The incoming call number recognition means refers to the user information in the user information storage means based on the telephone number recognized by the outgoing call history information confirmation means, recognizes the plurality of called telephone numbers and priorities,
The incoming call control means, when performing the incoming call control, based on a plurality of destination telephone numbers and priorities recognized by the incoming call number recognition means, first, to the telephone terminal of the destination telephone number with the highest priority When the incoming call control is performed to establish a call between the caller's phone terminal and the user's phone terminal, and if the call is not established, the call of the destination phone number having a lower priority is sequentially given. 3. The call control device according to claim 1, wherein the call control apparatus is configured to perform incoming call control on a terminal and establish a call between a caller-side telephone terminal and the user-side telephone terminal. .

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