JP2010049663A - Voice data processing system, work management method and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To make a request to an operator for a work on a voice data file without requiring a user to manually specify a turnaround time. <P>SOLUTION: A server device 40 sets, based on work priority information assigned to a voice data file, the turnaround time for processing the voice data file, registers, to a dictation management table of a management database, voice identification information identifying the voice data file, user identification information identifying a user assigned to the voice data file, the set turnaround time, and status information showing a work process to the voice data file as one job, and discloses the job registered in the database through a network 10. An operator browses the disclosed job in an information processor 60, and downloads the voice data file for work. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to an audio data processing system, a work management method, and a program.

  Conventionally, a so-called dictation (transcription) in which an audio data file recorded by a user is reproduced by an audio recording device such as an IC recorder, and the typist listens to it and types the dictation into a document. Or in hospitals.

  In a networked dictation system, an audio data file recorded by an audio recording device is uploaded and transmitted (transmitted) to a server device (dictation server) on a network such as a LAN, and a typist (transcriptist) also connected to the network. The voice data file is transmitted to the typist by selecting and transferring (receiving) the voice data file (dictation job file) uploaded to the server device on the PC (transcription station).・ Transcription to create text data using text creation application software such as word processor while playing audio data file downloaded to own PC It is. (For example, see Patent Document 1).

Conventionally, the work deadline (turnaround time) to be instructed to the typist is manually set for each audio data file by the dictation requester.
Japanese translation of PCT publication No. 2003-525491

  As described above, the user has to manually instruct the typist about the work deadline of the transcription work, which is very inconvenient.

  The present invention has been made in view of the above points, and an object thereof is to provide an audio data processing system, a work management method, and a program that do not require a work deadline to be manually indicated.

One aspect of the audio data processing system of the present invention is an audio data processing system including an audio recording device that can be connected to a network directly or via an external communication device, and a server device connected to the network. The voice recording device stores voice recording means for detecting voice and recording it as a voice data file, user specifying information for specifying the user, and priority information indicating the priority of the user. Means for reading the user identification information and priority information stored in the information storage means, and assigning the information to the voice data file recorded in the voice recording means; The audio data file to which the information and the priority information are assigned is connected to the network directly or via an external communication device to connect the server device. The server device via the network, the voice recording device or an external communication device connected to the voice recording device, and other than the voice recording device or the external communication device Communication means capable of communicating with the information processing apparatus of the worker, and voice storage means for storing the voice data file to which the user identification information and priority information received from the voice recording apparatus via the network are attached A time limit setting means for setting a time limit for processing the sound data file based on the priority information given to the sound data file stored in the sound storage means, and a sound stored in at least the sound storage means. Voice identification information that identifies the data file and the user who recorded the voice data file assigned to the voice data file A management database for registering the user identification information to be identified, the work deadline of the voice data file set by the deadline setting means, and status information indicating the work process for the voice data file as one job; Job information providing means for providing a job registered in the management database to the information processing apparatus of the worker in response to a request from the information processing apparatus of the worker received by the communication means. Features.
Another aspect of the audio data processing system of the present invention is an audio data processing comprising an audio recording device connectable to a network directly or via an external communication device, and a server device connected to the network. The voice recording apparatus stores voice recording means for detecting voice and recording it as a voice data file, user identification information for identifying a user, and priority information indicating the priority of the user. An information storage unit that reads out the user identification information and the priority information stored in the information storage unit, and adds the information to the audio data file recorded in the audio recording unit. An audio data file to which user identification information and priority information is assigned is connected to the network directly or via an external communication device Transmission means for transmitting to the server device, the server device via the network, the voice recording device or an external communication device connected to the voice recording device, the voice recording device or the external device A communication means capable of communicating with an information processing apparatus of a worker other than a communication apparatus, and an audio for storing an audio data file to which the user specifying information and priority information received from the audio recording apparatus via the network are attached Storage means, voice specification information for specifying at least a voice data file stored in the voice storage means, and user specification information for specifying a user who recorded the voice data file attached to the voice data file; And a management database for registering status information indicating the work process for the audio data file as one job. In response to a request from the information processing apparatus of the worker received by the communication means, the job registered in the management database is stored in the voice storage means specified by the voice specification information in the job. Job information providing means for setting a time limit for processing the audio data file based on the priority information given to the audio data file and providing the job to the information processing apparatus of the worker together with the set time limit; It is characterized by having.
One aspect of the work management method of the present invention is a work management method for receiving a work request from a user and managing the progress of the work, wherein voice data transmitted from an external device of the user via a network An audio data acquisition step for receiving a file as a work request from a user, an audio storage step for storing the audio data file received in the audio data acquisition step, and work priority information assigned to the audio data file A deadline setting step for setting a work deadline until the voice data file is processed, voice specification information for specifying the voice data file, and use for specifying the user assigned to the voice data file The person identification information, the work deadline, and the status information indicating the first status in the database. Job registration step for registering as one job, a publication step for publishing the job registered in the database via the network, and a job published by the publication step sent from the worker via the network Is registered in the database as the worker in charge of the job, and the voice data file indicated by the voice identification information of the job registered in the database is transmitted to the worker. , A worker registration step for updating the status information from the first status to the second status, and a notification of completion of work of the job from the worker is received, and the status information is updated to the third status. And a work completion step.
Another aspect of the work management method of the present invention is a work management method for managing the progress of work upon receiving a work request from a user, and is transmitted from an external device of the user via a network. A voice data acquisition step for receiving the voice data file as a work request from a user, a voice storage step for storing the voice data file received in the voice data acquisition step, and a work assigned to the voice data file. Based on the priority information, a deadline setting step for setting a work deadline until the voice data file is processed, voice identification information for specifying the voice data file, and the user assigned to the voice data file The user identification information to be identified and the status information indicating the first status are stored in one database in one database. Registered in the database, a job registration step for registering as a file, a time limit setting step for setting a work deadline for processing the audio data file based on the work priority information assigned to the audio data file, In response to a request to publish a job published through the network together with the set work deadline and a job sent from the worker through the network to take charge of the job published in the publication step And registering in the database as the worker in charge of the job, transmitting to the worker the voice data file indicated by the voice identification information of the job registered in the database, and sending the status information to the first The worker registration step for updating the status from the current status to the second status, Characterized by having a a work completion updating the status information to the third status by receiving a notification task of the job is complete from the user.
One aspect of the program of the present invention is a program for causing a computer to function as a server device capable of transmitting and receiving information to and from an external device via a network, and audio data transmitted from the user's external device via the network An audio data acquisition step for receiving a file as a work request from a user, an audio storage step for storing the audio data file received in the audio data acquisition step, and work priority information assigned to the audio data file A deadline setting step for setting a work deadline until the voice data file is processed, voice specification information for specifying the voice data file, and use for specifying the user assigned to the voice data file The person identification information, the work deadline, and the first status A job registration step for registering the status information as one job in the database, a publication step for publishing the job registered in the database via the network, and an operator sent via the network, In response to a request to be in charge of the job published in the publishing step, the job is registered in the database as a worker in charge of the job, and the voice identification information of the job registered in the database is registered with the worker. A worker registration step for transmitting the indicated audio data file and updating the status information from the first status to the second status, and receiving a notification from the worker that the job has been completed, and receiving the status A task completion step for updating the information to a third status; Characterized in that to execute the data.
Another aspect of the program of the present invention is a program that causes a computer to function as a server device capable of transmitting / receiving information to / from an external device via a network, and is transmitted from the user's external device via the network. A voice data acquisition step for receiving the voice data file as a work request from a user, a voice storage step for storing the voice data file received in the voice data acquisition step, and a work assigned to the voice data file. Based on the priority information, a deadline setting step for setting a work deadline until the voice data file is processed, voice identification information for specifying the voice data file, and the user assigned to the voice data file User identification information to be identified and status indicating the first status A job registration step for registering information as one job in the database, and a time limit setting for setting a work time limit for processing the audio data file based on the work priority information assigned to the sound data file A step of publishing the job registered in the database together with the set work deadline through the network, and a job sent from the worker through the network and published in the publishing step Is registered in the database as the worker in charge of the job, and the voice data file indicated by the voice identification information of the job registered in the database is transmitted to the worker. The status information is changed from the first status to the second status. A worker registration step of, characterized in that to execute the operation completion steps of updating the status information to the third status by receiving a notification tasks of the job from the operator has been completed, to the computer.

  According to the present invention, since the setting of the work deadline is automatically performed based on the priority information of the audio data file, there is no need to manually indicate the work deadline, and the user-friendly audio data processing system, work A management method and a program can be provided.

  The best mode for carrying out the present invention will be described below with reference to the drawings.

[First Embodiment]
FIG. 1 is a diagram showing the configuration of a speech processing system according to the first embodiment of the present invention. This voice processing system includes a user voice recording device 30 such as an IC recorder that can be connected to a network 10 via an external communication device 20 such as a PC, and a server device 40 connected to the network 10. . Furthermore, the administrator device 50 connected to the network 10 such as a PC operated by the administrator of the voice processing system including the server device 40 and the network 10 such as a PC operated by a typist who is an operator are connected. The information processing apparatus 60 is also included. In the figure, two external communication devices 20, two audio recording devices 30, and two information processing devices 60 are shown, but the present invention is of course not limited thereto.

  The sound recording device 30 detects sound and records it as a sound data file in a non-volatile manner on a recording medium such as a memory. In this embodiment, user identification information for identifying a user such as a user ID and the priority (priority level) of the user as shown in FIG. 1 as “Priority: 15” or “Priority: 7”. Is stored in advance. The storage of the user identification information and priority information is set in each voice recording device 30 by the administrator who operates the administrator device 50, and the voice recording device 30 that has been set provides the user with each user. It has come to be. However, the present invention is not limited thereto. For example, the user identification information and / or priority information is transmitted from the administrator device 50 to the voice recording device 30 connected to the external communication device 20 via the network 10. You may make it write.

  Further, the voice recording device 30 has a function of reading the user identification information and priority information stored in advance and giving them to the recorded voice data file. That is, the audio data file 31 generally has a form in which a file header 31B is added to digital audio data 31A obtained by compressing detected audio in a predetermined compression format, as shown in FIG. The file header 31B includes a recording start date and time indicating the date and time when recording of the corresponding audio data 31A was started, a recording end date and time indicating the date and time when recording was ended, and an index related to an index recorded by the user at any time during the recording. Information, etc. are recorded. In this embodiment, the user identification information and the priority information are recorded in the file header 31B by further recording the user identification information as the author ID and the priority information as the priority level. The file 31 is assigned.

  The server device 40 is configured to be able to communicate with the external communication device 20, the administrator device 50, and the information processing device 60 connected to the voice recording device 30 via the network 10, and the voice recording The audio data file 31 received from the apparatus 30 is stored, and based on the priority information (priority level) given to the audio data file 31, a time limit for processing the audio data file as will be described in detail later Has the function of setting and registering in the management database. As shown in FIG. 3, the management database includes a user master table for managing user information, an author master table for managing author information, a typist master table for managing typist information, a system control master table for managing system control information, It includes a database table such as a dictation management table for managing dictation information.

  Here, the user master table includes a user (author) who is a user of the external communication device 20 and the audio recording device 30, an administrator who is a user of the administrator device 50, and an operator who is a user of the information processing device 60 (typist). ), User information such as a user ID and password used for login authentication to the server device 40 using each device is registered in advance. This registration of user information is performed by the administrator via the administrator device 50.

  The author master table registers information of users (authors) who are users of the external communication device 20 and the voice recording device 30, and the typist master table is a worker (user of the information processing device 60). (Typist) information is registered. Registration of the author information and typist information is performed by the administrator via the administrator device 50.

  In the system control master table, work time (turnaround time: TAT) for priority information (priority level) as shown in FIG. 4 is registered. Registration in the system control master table is performed by the administrator via the administrator device 50 as described later.

  As shown in FIG. 5, the dictation management table includes a file name that is voice identification information for identifying the stored voice data file 31, and a user recorded in the file header 31B of the voice data file 31 as described above. The job ID is specified as the author ID, which is the specific information, the target time, which is the work deadline of the audio data file set as described later, and the status information indicating the work process for the audio data file. Job No., which is the job ID for specifying. It is a thing registered with Registration in the dictation management table is automatically performed by the server device 40 as described later.

  As shown in FIG. 6, the status information includes “undecided” as the first status, “waiting for start” as the second status, “completed” as the third status, and the fourth status. "Working" which is "5" and "Suspended" which is the fifth status. “Undecided” is a state in which the uploading of the corresponding audio data file 31 to the server device 40 has been completed, and the download by the typist has not been performed, that is, which typist has not yet decided to perform the text conversion work. Represents a state. “Waiting for start” represents a state in which the audio data file 31 uploaded to the server device 40 is downloaded by the information processing device 60 of the typist. “Working” represents that the typist is in the middle of performing transcription on the information processing apparatus 60, and “Suspended” represents that the typist has suspended the transcription. “Completed” indicates that the transcription is completed.

  Further, the server device 40 further provides a function of providing a job registered in the dictation management database to the information processing device 60 of the typist in response to a request from the information processing device 60 of the typist. A function of registering in the dictation management database as a person in charge, a function of updating the status information, and the like are provided.

  FIG. 7A is a diagram showing a flowchart of the registration process of the work time (TAT) for the priority information (priority level) to the system control master table of the management database executed by the administrator device 50.

  That is, the administrator sets TATs corresponding to the maximum value and the minimum value of the priority level using an input unit (not shown) of the administrator device 50 (step S501). In the example of FIG. 4, “9 hours” is set as the TAT corresponding to the maximum value “15”, and “24 hours” is set as the TAT corresponding to the minimum value “0”. The administrator device 50 allocates the set TAT evenly, sets the TAT for each priority level (step S502), and registers the set TAT in the system control master table of the management database (step S503).

  In this way, the TAT corresponding to the priority level can be arbitrarily set by the administrator, and the TAT can be set arbitrarily based on the number of authors who are users, the number of typists who are workers, work results, etc. Therefore, it is possible to make the system highly versatile.

  FIG. 7B is a diagram illustrating a processing flowchart of the external communication device 20 and the server device 40 when the audio data file 31 recorded in the user's audio recording device 30 is uploaded to the server device 40.

  Here, as is well known, the external communication device 20 is connected to the audio recording device 30 via a USB cable or the like, recognizes the audio recording device 30 as a storage device, and is recorded on the recording medium of the audio recording device 30. It is assumed that the audio data file 31 can be freely read.

  In this state, the author who is the user of the voice recording device 30 activates the author application of the external communication device 20, and performs a known login operation using a user ID and a password by an input unit (not shown) (step S201). ). The login information is transmitted to the server device 40 via the network 10, and the server device 40 authenticates the user information registered in the user master table of the management database and gives a connection permission (step S401). .

  The external communication device 20 given the connection permission acquires the audio data file 31 to be uploaded from the connected audio recording device 30 (step S202), and uploads it to the server device 40 via the network 10. (Step S203), the process ends.

  Upon receiving the upload from the external communication device 20, the server device 40 stores the uploaded audio data file 31 in a storage unit (not shown) such as a hard disk (step S402). Thereafter, the file header 31B of the stored audio data file 31 is acquired (step S403), and the file information recorded in the acquired file header 31B is used to store the job in the dictation management table of the management database. Is registered (step S404). In other words, the file name of the stored audio data file 31, the author ID recorded in the acquired file header 31 </ b> B, and status information indicating the work process for the audio data file 31 are set as one job, and the job is Job No., which is the job ID for specifying. Register with. In this case, “undecided” is registered as the job information. Thereafter, TAT is acquired from the system control master table of the management database according to the priority level recorded in the acquired file header 31B (step S405), and at the recording end date and time recorded in the acquired file header 31B. The work deadline is calculated by adding the TAT (step S406). Then, the calculated work deadline is registered as a work deadline in the dictation management table of the management database (step S407), and the process ends.

  FIG. 8 is a diagram illustrating a processing flowchart of the information processing device 60 and the server device 40 when the typist executes transcription on the information processing device 60.

  The typist who is an operator activates a typist application of the information processing apparatus 60 and performs a known login operation using a user ID and a password by an input unit (not shown) (step S601). The login information is transmitted to the server device 40 via the network 10, and the server device 40 authenticates the user information registered in the user master table of the management database and gives a connection permission (step S411). .

  The information processing apparatus 60 given the connection permission transmits the user ID to the server apparatus 40 and browses the job list published by the server apparatus 40 (step S602). That is, if the server device 40 confirms that the received user ID is a typist ID from the user master table of the management database or from the author master table and the typist master table, the server device 40 obtains the typist ID from the dictation management table of the management database. And a job whose status information is “undecided” are acquired and disclosed to the information processing apparatus 60 as a job list (step S412). Therefore, the list of jobs browsed in step S602 is only jobs that have been or have been transcribed, and jobs that have not yet expressed that any typist will be transcribed. Typist jobs cannot be viewed.

  FIG. 9 is a diagram illustrating a display example of the typist application, and is displayed on the display unit of the information processing apparatus 60 as the display window 61 of the typist application. The display window 61 includes a job list unit 62 and a file operation unit 63.

  The job list unit 62 is for browsing a job list published by the server device 40, and includes a priority level, a file name, a job number. , Status information, author ID, work deadline, typist ID, recording start date and time, recording end date and time, etc. are displayed in a list format. Note that when the job list is published, the server device 40 performs identification display that can be distinguished from other jobs, such as red characters and reverse display, for jobs whose current date and time has passed the creation deadline. So you can call attention to the typist. Further, a job whose status information is “completed” may be displayed in an identification manner such as an italic character display or may not be included in a list display.

  The file operation unit 63 is for performing an operation of reproducing an audio data file of a job selected on the displayed job list. Here, since the audio data file other than the job data file whose status information is “undecided” has already been downloaded to the information processing apparatus 60, the reproduction according to the operation of the file operation unit 63 is performed after the downloaded audio data file. To be done. On the other hand, the audio data file of the job whose status information is “undecided” can be reproduced from the server device 40 via the network 10. This is because it is preferable that the audio data file can be reproduced in order to determine whether to accept the job. Of course, reproduction via the network 10 may be disabled.

  In the job list displayed in the job list section 62 of the display window 61, when a download instruction is given to a job whose status information is “undecided” by a predetermined operation such as a menu operation (step S603), the information processing apparatus 60 Downloads the audio data file 31 of the designated job from the server device 40 and stores it in a storage unit (not shown) (step S604). That is, the information processing apparatus 60 transmits the file name of the designated job to the server apparatus 40 via the network 10, and the server apparatus 40 stores the audio data file 31 of the designated job indicated by the file name in its own storage. Download processing is performed to transmit the information to the information processing device 60 via the network 10 (step S413). After that, the user ID received in step S412 is set as the typist ID of the specified job in the dictation management table of the management database (step S414), and the status information is set to “waiting for start” (step S415), and processing Exit.

  On the other hand, when the typist performs transcription on the information processing apparatus 60, the text information application such as a word processor is activated on the information processing apparatus 60, and the status information is “waiting for start” by a predetermined operation such as a menu operation. Alternatively, when a reproduction instruction is given to a job that is “interrupted”, the information processing apparatus 60 determines that transcription is started (step S605). The text creation application may be automatically started by the predetermined reproduction instruction operation for a job whose status information is “waiting for start” or “interrupted”.

  When it is determined that the transcription is started as described above, the information processing apparatus 60 transmits the status change information for setting the status information of the job to “working” to the server apparatus 40 via the network 10. After the start process is executed (step S606), a known transcription work is performed (step S607).

  This transcription work is performed until a predetermined completion instruction (step S608) such as a menu operation or a predetermined interruption instruction (step S609) is given. When it is determined that a predetermined interruption instruction such as a menu operation has been performed, the information processing apparatus 60 sends status change information for setting the status information of the job to “suspending” to the server apparatus 40 via the network 10. After executing the transmission interruption process to be transmitted (step S610), the process returns to step S605. When determining that a predetermined completion instruction such as a menu operation has been performed, the information processing apparatus 60 sends status change information for setting the status information of the job to “completed” to the server apparatus 40 via the network 10. After executing the transcription completion process to be transmitted (step S611), the process ends.

  FIG. 10 is a diagram illustrating a processing flowchart of the server device 40 when the status change information is received from the information processing device 60.

  That is, if the received status change information is the status change information for setting the status information sent in the transcription start process in step S606 to “working” (step S421), the server database 40 The status information of the job in the dictation management table is set to “working” (step S422), and the process ends.

  In addition, if the received status change information is status change information for setting the status information sent in the transcription interruption process in step S610 to “interrupted” (step S423), in the dictation management table of the management database. The status information of the job is set to “suspended” (step S424), and the process is terminated.

  If the received status change information is status change information for setting the status information sent in the transcription completion process of step S611 to “completed” (step S425), the dictation management table of the management database The status information of the job is set to “completed” (step S426), and the process ends.

  The job list can be browsed not only by the typist information processing apparatus 60 but also by the author's external communication apparatus 20 as a user.

  FIG. 11 is a diagram illustrating a processing flowchart of the external communication device and the server device when browsing the job list on the external communication device.

  The author who is a user of the external communication device 20 activates the author application of the external communication device 20, and performs a known login operation using a user ID and a password with an input unit (not shown) (step S201). The login information is transmitted to the server device 40 via the network 10, and the server device 40 authenticates the user information registered in the user master table of the management database and gives a connection permission (step S411). .

  The external communication device 20 given the connection permission transmits the user ID to the server device 40 and browses the job list published by the server device 40 (step S211). That is, when the server device 40 confirms that the received user ID is the author ID from the user master table of the management database or from the author master table and the typist master table, the server device 40 determines the author ID from the dictation management table of the management database. The acquired job is acquired and disclosed to the information processing apparatus 60 as a job list (step S412). Therefore, the job list browsed in the above step S211 is only the job for which it requested the transcription, and the other author jobs cannot be browsed.

  FIG. 12 is a diagram illustrating a display example of the author application, which is displayed on the display unit of the external communication device 20 as the author application display window 21. The display window 21 includes a job list unit 22 and a file operation unit 23.

  The job list unit 22 is used for browsing a job list published by the server device 40, and includes a priority level, a file name, a job number. , Status information, author ID, work deadline, typist ID, recording start date and time, recording end date and time, etc. are displayed in a list format. Note that when the job list is published, the server device 40 performs identification display that can be distinguished from other jobs, such as red characters and reverse display, for jobs whose current date and time has passed the creation deadline. So you can alert the author. Further, a job whose status information is “completed” may be displayed in an identification manner such as an italic character display or may not be included in a list display.

  The file operation unit 23 is for performing an operation of reproducing the audio data file of the job selected on the displayed job list. Here, since the audio data file 31 is recorded in the audio recording device 30 connected to the external communication device 20 or already stored in the external communication device 20 from the audio recording device 30, the file operation unit 63 can be operated. The corresponding reproduction is performed on the audio data file recorded in the audio recording device 30 or stored in the external communication device 20. Of course, what is stored in the server device 40 via the network 10 may be played back.

  As described above, according to the first embodiment, based on the work priority information given to the audio data file 31, the work deadline until the audio data file 31 is processed is set, and the management database In the dictation management table, voice specifying information (for example, file name) for specifying the voice data file 31 and user specifying information (for example, author ID) for specifying an author who is a user assigned to the voice data file 31 And the set work deadline and the status information indicating the work process for the audio data file 31 are registered as one job, and the job registered in the database is published via the network 10. A typist who browses the published job on the information processing apparatus 60 and performs the work. Datafile 31 it is possible to perform the transcription download and. Therefore, since the work deadline is automatically set, the user does not need to manually instruct the typist about the work deadline of the transcription work, and usability can be improved.

  In addition, by updating the status information of each job in the dictation management table of the management database according to the work process, the author who is the user and the typist who is the worker can check the work process. ing.

[Second Embodiment]
In the first embodiment, when the audio data file 31 is uploaded, the work deadline is calculated and registered in advance in the dictation management table of the management database. However, the second embodiment is a typist information processing apparatus. The work deadline is calculated when the job list is released in response to a request from 60.

  Therefore, in the present embodiment, when an audio data file recorded in the audio recording device is uploaded to the server device, the external communication device and the server device perform processing as shown in FIG.

  Here, as is well known, the external communication device 20 is connected to the audio recording device 30 via a USB cable or the like, recognizes the audio recording device 30 as a storage device, and is recorded on the recording medium of the audio recording device 30. It is assumed that the audio data file 31 can be freely read.

  In this state, the author who is the user of the voice recording device 30 activates the author application of the external communication device 20, and performs a known login operation using a user ID and a password by an input unit (not shown) (step S201). ). The login information is transmitted to the server device 40 via the network 10, and the server device 40 authenticates the user information registered in the user master table of the management database and gives a connection permission (step S401). .

  The external communication device 20 given the connection permission acquires the audio data file 31 to be uploaded from the connected audio recording device 30 (step S202), and uploads it to the server device 40 via the network 10. (Step S203), the process ends.

  Upon receiving the upload from the external communication device 20, the server device 40 stores the uploaded audio data file 31 in a storage unit (not shown) such as a hard disk (step S402). Thereafter, the file header 31B of the stored audio data file 31 is acquired (step S403), and the file information recorded in the acquired file header 31B is used to store the job in the dictation management table of the management database. Is registered (step S431), and the process is terminated. In other words, the file name of the stored audio data file 31, the author ID recorded in the acquired file header 31 </ b> B, and status information indicating the work process for the audio data file 31 are set as one job, and the job is Job No., which is the job ID for specifying. Register with. In this case, “undecided” is registered as the job information.

  Then, when the typist executes the transcription on the information processing apparatus 60, the process as shown in FIG. 13B is executed as step S412.

  That is, the server device 40 receives the user ID from the typist information processing device 60, and from the dictation management table of the management database, the job having the typist ID indicated by the user ID and the status information “undecided”. The acquired job is acquired (step S412A). Thereafter, the TAT is acquired from the system control master table of the management database according to the priority level of each job from the acquired job list (step S412B), and the TAT is added to the recording end date and time of each job. The job work deadline is calculated (step S412C). Then, the calculated work deadline for each job is added to the job list and disclosed to the information processing apparatus 60 (step S412D).

  As described above, according to the second embodiment, the voice identification information (for example, the file name) for identifying the uploaded voice data file 31 and the voice data file 31 are added to the dictation management table of the management database. User identification information (for example, author ID) for identifying the author who is the user and status information indicating the work process for the voice data file 31 are registered as one job and registered in the database. When publishing a job via the network 10, based on the priority information of each job, the work deadline until the audio data file 31 is processed is set and published. Browse the published job on the device 60 and download the audio data file 31 to be worked on. It is possible to perform the transcription to load. Accordingly, also in the second embodiment, since the work deadline is automatically set, the user does not need to manually instruct the typist about the work deadline of the transcription work, and usability can be improved.

  In addition, the same effects as those of the first embodiment can be obtained.

  Although the present invention has been described above based on the embodiments, the present invention is not limited to the above-described embodiments, and various modifications and applications are naturally possible within the scope of the gist of the present invention.

  For example, the audio recording device 30 is connected to the network 10 via the external communication device 20, but may be connected to the network directly by incorporating a network connection function.

  The work deadline (target time) is calculated by adding the work time (TAT) to the recording end date and time. However, the recording time is further taken into account from the difference between the recording start date and time and the recording end date and time and the file size. May be calculated.

  Further, when the information processing device 60 of the typist browses the job list, any worker (typist) who has not yet expressed that he / she will perform the transcription can be browsed. If one or more typists deal only with jobs for a specific user (author), by associating the author ID with the typist ID, not all jobs in the “pending” status, It is possible to configure so that only undecided jobs corresponding to the typist can be browsed based on the author ID.

FIG. 1 is a diagram showing the configuration of a speech processing system according to the first embodiment of the present invention. FIG. 2 is a diagram showing the structure of an audio data file. FIG. 3 is a diagram showing a table configuration of the management database. FIG. 4 is a diagram showing the contents of the system control master table. FIG. 5 is a diagram for explaining items of the dictation management table. FIG. 6 is a diagram for explaining status information. FIG. 7A is a diagram showing a flowchart of a process for registering the work time for the priority information in the system control master table of the management database executed by the administrator device, and FIG. 7B shows the voice recording device. It is a figure which shows the processing flowchart of the external communication apparatus at the time of uploading the audio | voice data file recorded on the server apparatus to a server apparatus, and a server apparatus. FIG. 8 is a diagram illustrating a processing flowchart of the information processing apparatus and the server apparatus when the transcription is executed by the information processing apparatus. FIG. 9 is a diagram illustrating a display example of a typist application. FIG. 10 is a diagram illustrating a processing flowchart of the server device when status change information is received from the information processing device. FIG. 11 is a diagram illustrating a processing flowchart of the external communication device and the server device when browsing the job list on the external communication device. FIG. 12 is a diagram illustrating a job list display example of the author application. FIG. 13A is a diagram showing a processing flowchart of the external communication device and the server device when the voice data file recorded in the voice recording device in the voice processing system according to the second embodiment of the present invention is uploaded to the server device. FIG. 13B is a diagram showing details of processing for acquiring and publishing a job list from the dictation management table of the management database in the second embodiment.

Explanation of symbols

    DESCRIPTION OF SYMBOLS 10 ... Network, 20 ... External communication apparatus, 21, 61 ... Display window, 22, 62 ... Job list part, 23, 63 ... File operation part, 30 ... Audio recording device, 31 ... Audio data file, 31A ... Audio data, 31B ... File header, 40 ... Server device, 50 ... Administrator device, 60 ... Information processing device.

Claims (14)

An audio data processing system comprising an audio recording device connectable to a network directly or via an external communication device, and a server device connected to the network,
The audio recording device is
Audio recording means for detecting audio and recording it as an audio data file;
Information storage means for storing user identification information for identifying a user and priority information indicating the priority of the user;
Information giving means for reading the user identification information and priority information stored in the information storage means and giving them to the voice data file recorded in the voice recording means;
Transmitting means for transmitting the audio data file to which the user specifying information and the priority information are given by the information giving means to the server device by connecting to the network directly or via an external communication device;
Have
The server device is
Via the network, the voice recording device or an external communication device connected to the voice recording device, a communication means capable of communicating with the information processing device of an operator other than the voice recording device or the external communication device,
Voice storage means for storing a voice data file to which the user identification information and priority information received from the voice recording device via the network is attached;
Time limit setting means for setting a time limit for processing the audio data file based on the priority information given to the sound data file stored in the sound storage means;
Audio specifying information for specifying at least the audio data file stored in the audio storage means, the user specifying information for specifying the user who recorded the audio data file attached to the audio data file, and the time limit setting A management database for registering the work deadline of the audio data file set by the means and status information representing the work process for the audio data file as one job;
Job information providing means for providing a job registered in the management database to the information processing apparatus of the worker in response to a request from the information processing apparatus of the worker received by the communication means;
An audio data processing system comprising: An audio data processing system comprising an audio recording device connectable to a network directly or via an external communication device, and a server device connected to the network,
The audio recording device is
Audio recording means for detecting audio and recording it as an audio data file;
Information storage means for storing user identification information for identifying a user and priority information indicating the priority of the user;
Information giving means for reading the user identification information and priority information stored in the information storage means and giving them to the voice data file recorded in the voice recording means;
Transmitting means for transmitting the audio data file to which the user specifying information and the priority information are given by the information giving means to the server device by connecting to the network directly or via an external communication device;
Have
The server device is
Via the network, the voice recording device or an external communication device connected to the voice recording device, a communication means capable of communicating with the information processing device of an operator other than the voice recording device or the external communication device,
Voice storage means for storing a voice data file to which the user identification information and priority information received from the voice recording device via the network is attached;
Audio specifying information for specifying at least the audio data file stored in the audio storage means, the user specifying information for specifying the user who recorded the audio data file attached to the audio data file, and the audio data A management database for registering status information representing the process of working on a file as one job;
In response to a request from the information processing apparatus of the worker received by the communication means, a job registered in the management database is stored in the voice storage means specified by the voice specification information in the job. Job information providing means for setting a time limit for processing the audio data file based on the priority information given to the data file, and providing the job to the information processing apparatus of the worker together with the set time limit;
An audio data processing system comprising:   The work performed by the information processing apparatus of the worker is a work of transcribing a voice data file stored in the voice storage means specified by the voice specification information in the job. Or the audio | voice data processing system of 2.   The worker registration means for registering the worker as the person in charge of the job in the management database in response to a request from the information processing apparatus of the worker received by the communication means. 4. The voice data processing system according to 3.   5. The audio data processing system according to claim 4, wherein the management database further stores information for specifying a worker who is in charge of processing the audio data file as one job.   6. The voice data processing system according to claim 5, wherein the job information providing means provides the user with a job related to the user.   7. The audio data processing according to claim 6, wherein when the job information providing means provides a job to be transmitted to the user, the job information providing unit changes the display form according to the remaining time limit for the time limit of the job. system. A work management method for receiving a work request from a user and managing the progress of the work,
An audio data acquisition step of receiving an audio data file transmitted from the user's external device via the network as a work request from the user;
A voice storage step for storing the voice data file received in the voice data acquisition step;
A deadline setting step for setting a work deadline until the voice data file is processed based on the priority information of the work given to the voice data file;
Audio specifying information for specifying the audio data file, user specifying information for specifying the user assigned to the audio data file, the work deadline, and status information indicating that the user is in the first status. A job registration step for registering as one job in the database;
A publishing step of publishing the job registered in the database via the network;
In response to a request sent from the worker via the network to take charge of the job published in the publication step, the job is registered in the database as a worker in charge of the job, and An operator registration step of transmitting an audio data file indicated by the audio identification information of the job registered in the database, and updating the status information from the first status to the second status;
A work completion step of receiving a notification that the work of the job has been completed from the worker and updating the status information to a third status;
A work management method characterized by comprising: A work management method for receiving a work request from a user and managing the progress of the work,
An audio data acquisition step of receiving an audio data file transmitted from the user's external device via the network as a work request from the user;
A voice storage step for storing the voice data file received in the voice data acquisition step;
A deadline setting step for setting a work deadline until the voice data file is processed based on the priority information of the work given to the voice data file;
The database includes voice identification information for identifying the voice data file, user identification information for identifying the user assigned to the voice data file, and status information indicating the first status. A job registration step to register as a job;
A deadline setting step for setting a work deadline until the voice data file is processed based on the priority information of the work given to the voice data file;
A publishing step of publishing the job registered in the database together with the set work deadline via the network;
In response to a request sent from the worker via the network to take charge of the job published in the publication step, the job is registered in the database as a worker in charge of the job, and An operator registration step of transmitting an audio data file indicated by the audio identification information of the job registered in the database, and updating the status information from the first status to the second status;
A work completion step of receiving a notification that the work of the job has been completed from the worker and updating the status information to a third status;
A work management method characterized by comprising: After receiving the information notifying that the work of the job is being executed from the worker after the worker registration step, the status information is updated to the fourth status,
When the information notifying that the work of the job is being interrupted is received from the worker, the status information is updated to the fifth status.
The work management method according to claim 8 or 9, wherein   At least the user identification information of the job registered in the database, the worker identification information identifying the worker of the job, the work deadline of the job, and the status information of the job registered in the database, The work management method according to claim 10, wherein the work management method is disclosed so that users and workers of the job can always refer to the job via the network.   The work management method according to claim 11, wherein the work is a work of transcribing an audio data file. A program that causes a computer to function as a server device capable of transmitting and receiving information to and from an external device via a network,
An audio data acquisition step of receiving an audio data file transmitted from the user's external device via the network as a work request from the user;
A voice storage step for storing the voice data file received in the voice data acquisition step;
A deadline setting step for setting a work deadline until the voice data file is processed based on the priority information of the work given to the voice data file;
Audio specifying information for specifying the audio data file, user specifying information for specifying the user assigned to the audio data file, the work deadline, and status information indicating that the user is in the first status. A job registration step for registering as one job in the database;
A publishing step of publishing the job registered in the database via the network;
In response to a request sent from the worker via the network to take charge of the job published in the publication step, the job is registered in the database as a worker in charge of the job, and An operator registration step of transmitting an audio data file indicated by the audio identification information of the job registered in the database, and updating the status information from the first status to the second status;
A work completion step of receiving a notification that the work of the job has been completed from the worker and updating the status information to a third status;
A program that causes a computer to execute. A program that causes a computer to function as a server device capable of transmitting and receiving information to and from an external device via a network,
An audio data acquisition step of receiving an audio data file transmitted from the user's external device via the network as a work request from the user;
A voice storage step for storing the voice data file received in the voice data acquisition step;
A deadline setting step for setting a work deadline until the voice data file is processed based on the priority information of the work given to the voice data file;
The database includes voice identification information for identifying the voice data file, user identification information for identifying the user assigned to the voice data file, and status information indicating the first status. A job registration step to register as a job;
A deadline setting step for setting a work deadline until the voice data file is processed based on the priority information of the work given to the voice data file;
A publishing step of publishing the job registered in the database together with the set work deadline via the network;
In response to a request sent from the worker via the network to take charge of the job published in the publication step, the job is registered in the database as a worker in charge of the job, and An operator registration step of transmitting an audio data file indicated by the audio identification information of the job registered in the database, and updating the status information from the first status to the second status;
A work completion step of receiving a notification that the work of the job has been completed from the worker and updating the status information to a third status;
A program that causes a computer to execute.

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