JP2010040033A - Apparatus, system, and method for managing equipment - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To prevent an undesired failure data for the equipment from outputting. <P>SOLUTION: An equipment managing apparatus 10 may store failure data, which includes a first failure code and identifying information for one of equipment 60 to be received by a receiving unit 11, in a first storage 16, and while progressive data for repairing the equipment, which comprises a second failure code and the identifying information for one of the equipment 60 being repaired and also data for representing a state for progressing repairs, are stored in a second storage 17. A decision unit 13 decides whether the first failure code and the identifying information for one of equipment 60 as well as the second failure code and one of the equipment 60 being repaired match each other by referencing the second storage 17. When a decision is made that they match, a processing unit 14 updates the failure data by adding data representing a progressive state data for repairing the equipment to the failure data stored in the first storage 16. An output unit 15 extracts the failure data corresponding to the progressive state from the failure data in the first storage 16 and outputs it. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to an equipment management device, equipment management system, and equipment management method.

  2. Description of the Related Art Conventionally, there is known an equipment management system that monitors and controls the status of air conditioning equipment, refrigeration / refrigeration equipment, or other equipment installed in a building such as a building. In such an equipment management system, a code indicating a predetermined failure in equipment (hereinafter referred to as a failure code) is generated on the basis of operation data or the like, and each equipment for which an administrator, a repair person, etc. are displayed is displayed. The failure code of the device is confirmed to determine whether repair is necessary (see Patent Document 1: Japanese Patent Laid-Open No. 2006-190077).

  When the failure code is reported from the equipment side, it is regularly and automatically reported to the management device until the equipment comes out of the failure state, that is, until the repair is completed. Accordingly, a large number of failure codes of facility equipment are accumulated on the management apparatus side. Further, the management device side receives and stores the repair progress status during the repair from the failure code notification. However, it is complicated and cumbersome for managers and repair personnel to check the progress of repairs while checking a large number of accumulated failure data, and determine whether repairs are necessary. .

  Therefore, the present invention provides an equipment management apparatus, equipment management system, and equipment management method that can prevent unnecessary failure data from being output among the fault data accumulated for the equipment.

  A facility equipment management device according to a first aspect of the present invention is a facility equipment management device that is installed to be communicable with a plurality of equipment control devices via a network, monitors and controls the equipment, and includes a receiving unit, A first storage unit, a second storage unit, a determination unit, a processing unit, and an output unit; The receiving unit receives failure data including identification information of one facility device and the first failure code. The first storage unit stores failure data. The second storage unit stores repair progress data including identification information of the equipment being repaired, a second failure code, and data indicating a repair progress status. The determining unit refers to the second storage unit, and whether or not the identification information and the first failure code of the one facility device match the identification information and the second failure code of the facility device that is being repaired. Judging. If the processing unit determines that the determination units match, the processing unit updates the failure data by adding data indicating the progress of the repair progress data to the failure data in the first storage unit. The output unit extracts and outputs failure data corresponding to the progress status from the failure data in the first storage unit.

  Here, the first storage unit and the second storage unit are configured by, for example, an internal memory or an external memory connected to a computer, and may be a single memory or a plurality of memories. Good.

  In addition, when the determination unit determines that the identification information of the one equipment device and the identification information of the equipment being repaired do not match, or even if the identification information matches, the first failure code and the second failure If it is determined that the codes do not match, the processing unit does not update the failure data in the first storage unit.

  Here, unnecessary failure data can be prevented from being displayed.

  The equipment device management apparatus according to the second invention is the equipment equipment management device according to the first invention, wherein the input device accepts input, update or deletion of repair progress data, and second in response to a command from the input device. A second processing unit that inputs, updates, or deletes repair progress data in the storage unit.

  The equipment device management apparatus according to the third invention is the equipment equipment management device according to the first invention, the data indicating the progress status includes a plurality of progress levels according to the progress status of the repair, and the output unit further includes: Fault data is extracted and output according to the progress level.

  The equipment management device according to the fourth invention is the equipment management device according to the first invention, and when the judgment unit judges that they match, the processing unit adds a flag to the failure data, and the output unit uses the flag. Failure data is extracted and output according to

  An equipment management device according to a fifth aspect of the invention is the equipment management device according to the first aspect of the invention, and sends, by email, failure data to which no progress data is added among failure data in the first storage unit. A mail transmission unit is further provided.

  A facility equipment management system according to a sixth aspect of the invention includes the equipment management device according to any one of claims 1 to 5, a control device, and a plurality of equipment devices connected to the control device.

  Here, the equipment connected to the control device means that the control equipment is provided inside the equipment, when it is incorporated as a part of the control section of the equipment, and equipment as an independent device. Including the case of being connected by wire or wireless.

  A facility equipment management method according to a seventh aspect of the present invention is a facility equipment management method for monitoring and controlling equipment equipment that is installed so as to be communicable with a control device for a plurality of equipment equipment over a network. A failure data storage step, a repair progress data storage step, a determination step, a processing step, and an output step are provided. In the receiving step, failure data including identification information of one facility device and the first failure code is received. In the failure data storage step, failure data is stored. In the repair progress data storage step, repair progress data including identification information of the equipment being repaired, the second failure code, and data indicating the progress of repair is stored. In the determination step, it is determined whether or not the identification information and the first failure code of the one equipment device match the identification information and the second failure code of the equipment device being repaired. In the processing step, when it is determined that they match in the determination step, the failure data is updated by adding data indicating the progress of the repair progress data to the failure data. In the output step, failure data corresponding to the progress is extracted from the failure data and output.

  ADVANTAGE OF THE INVENTION According to this invention, the output of unnecessary failure data can be prevented among the failure data accumulate | stored regarding equipment.

1 is an overall view of a facility equipment management system according to an embodiment of the present invention. The schematic block diagram of the management apparatus which concerns on the same embodiment. The figure which shows the content of the data storage part of the management apparatus which concerns on the embodiment. The schematic block diagram of the adapter apparatus which concerns on the same embodiment. The flowchart which shows the flow of the process by the management apparatus which concerns on the embodiment. The flowchart which shows the flow of the process by the management apparatus which concerns on the embodiment.

1. Embodiment 1.1. Overall Configuration of Equipment Device Management System FIG. 1 shows an equipment device management system 1 according to an embodiment of the present invention.

  The facility equipment management system 1 includes a management device 10, an adapter device 20, and an air conditioner 60. The management device 10 is installed so as to be able to communicate with the adapter device 20 installed in a plurality of facilities F via the network 30. Here, only the air conditioner 60 is taken as an example of the equipment, but the equipment includes refrigeration / refrigeration equipment and other equipment that can be monitored and controlled for operation.

  The management apparatus 10 is a central management apparatus that is disposed in a remote management center or the like and manages a plurality of facility devices. The management device 10 communicates with the adapter device 20 via a network 30 such as a public network.

  The adapter device 20 is a control device for the air conditioner 60 and is arranged as one node of the air conditioning communication line 80 in the facility F where the air conditioner 60 is installed. In the present embodiment, the adapter device 20 is connected to each device.

1.2. Management Device FIG. 2 schematically shows the configuration of the management device 10. The management apparatus 10 includes a reception unit 11, a repair progress data processing unit 12, a determination unit 13, a failure data processing unit 14, an output unit 15, a failure data storage unit 16 (first storage unit), and a repair progress. A data storage unit 17 (second storage unit). The management apparatus 10 includes an input unit 40, a display unit 50, and a mail transmission unit 70.

  The receiving unit 11 receives failure data of each air conditioner 60 from the adapter device 20. The failure data includes data such as identification information of the corresponding air conditioner 60, a failure code (first failure code), and the occurrence date and time of the failure. The failure code is obtained by coding the failure content of the air conditioner 60 (for example, pressure abnormality, temperature abnormality, etc.). By specifying the code, the administrator or the person in charge of repair can grasp the details of the failure of the air conditioner 60.

  The repair progress data processing unit 12 causes the repair progress data input from the input unit 40 to be input, updated, and deleted from the previously stored repair progress data. Here, the repair progress data includes identification information of the corresponding air conditioner 60, a failure code (second failure code), and data indicating the repair progress status. The data indicating the repair progress status is data indicating a progress level that is not repaired, arranged for repair, or unsupported for a failure corresponding to the failure code of the air conditioner 60.

  When the reception unit 11 receives the failure data, the determination unit 13 refers to the repair progress data storage unit 17, and receives the received failure data identification information and failure code, and the identification information and failure code of the repair progress data storage unit 17. To determine if they match.

  The failure data processing unit 14 updates the failure data corresponding to the identification information in the failure data storage unit 16 according to the determination by the determination unit 13. Specifically, when it is determined that the failure data identification information and failure code received by the determination unit 13 and the identification information and failure code of the repair progress data storage unit 17 match, the repair progress status is indicated in the failure data. Add display data and add a display flag. Here, the data indicating the progress status is data indicating whether the repair is “Unsupported”, “Arranging”, or “Repairing”.

  In response to the output command from the input unit 40, the output unit 15 extracts and outputs only the failure data having the display flag from the failure data in the failure data storage unit 16.

  The repair progress data storage unit 17 stores data values having the contents shown in FIG. 3A as repair progress data. The failure data storage unit 16 stores data values having the contents shown in FIG. 3B as failure data. Although not shown, in FIG. 3B, a data value corresponding to “unsupported” may be entered in the “repair progress status” of failure data to which repair progress data is not attached, It is not necessary to enter data values.

  The input unit 40 receives input, update or deletion of repair progress data. The display unit 50 displays the failure data extracted by the output unit 15. The mail sending unit 70 may send the failure data extracted by the output unit 15 by mail. The transmitted mail is transmitted to the registered mail address of the user of the air conditioner 60.

  The management apparatus 10 having the above configuration and functions is, for example, a computer having the following configuration. The receiving unit 11, the repair progress data processing unit 12, the determination unit 13, the failure data processing unit 14, and the output unit 15 are a control unit including a program describing each process and a CPU or I / O that executes the program. It is realized by. The failure data storage unit 16 and the repair progress data storage unit 17 are realized by an internal memory or an external memory connected to a computer, and may be a single memory or a plurality of memories. The input unit 40 is input means such as a keyboard and a mouse. The display unit 50 is a display unit such as a display. The mail transmission unit 70 may be realized by connecting another computer in which a predetermined mail transmission / reception program is installed, or may be installed and executed in the management apparatus 10.

  The management device 10 is not limited to a single device, and may be a system in which a plurality of computer devices are connected.

1.3. Adapter Device As shown in FIG. 4, the adapter device 20 includes a reception unit 21, a transmission unit 22, a control unit 23, and a memory 24.

  The receiving unit 21 receives control data and other predetermined data from the management apparatus 10 via the network 30. The receiving unit 21 also receives the operation data of the air conditioner 60 and the failure code generated by the control unit 23 acquired through a sensor or the like. The transmission unit 22 transmits the operation data and the failure code stored in the memory 24 to the management device 10 at predetermined time intervals (for example, every two hours). The memory 24 accumulates operation data and failure codes transmitted from the sensors of the air conditioner 60 and the like, and accumulates control data received from the management apparatus 10. The control unit 23 generates a failure code based on an abnormality in the operation data. The control unit 23 also erases the failure code when the completion of repair is input, that is, when the failure state is resolved.

  The adapter device 20 is a computer having the following configuration, for example. The reception unit 21, the transmission unit 22, and the control unit 23 are realized by a program stored in the memory 24 and the like, a CPU that executes the program, an I / O, and the like. The adapter device 20 may be a device provided inside the air conditioner 60, or may be incorporated as a part of the control unit of the air conditioner 60. Alternatively, the adapter device 20 may be connected to the air conditioner as an independent device by wire or wirelessly.

1.4. Air Conditioner The air conditioner 60 is, for example, an individual air conditioner indoor unit, an outdoor unit, or a large air conditioner using a central air conditioner.

1.5. Processing Contents of Management Device FIGS. 5 and 6 are flowcharts showing the flow of each process mainly performed by the management device 10 according to the present embodiment. FIG. 5 shows failure data update processing. FIG. 6A shows a process of inputting, updating, and deleting repair progress data. FIG. 6B shows failure data output processing.

  First, the failure data update process of FIG.

  Step S110: The receiving unit 11 receives the failure data transmitted from the adapter device 20.

  Step S111: The failure data processing unit 14 stores the failure data acquired from the receiving unit 11 in the failure data storage unit 16.

  Step S112: In response to the reception unit 11 receiving the failure data, the determination unit 13 refers to the repair progress data storage unit 17.

  Step S113: The determination unit 13 determines whether there is data that matches the failure data identification information and the failure code acquired from the reception unit 11 in the referenced repair progress data storage unit 17. If there is matching data, the process proceeds to step S114. On the other hand, in the repair progress data storage unit 17 referred to, the determination unit 13 ends the process when there is no data with the same identification information or when there is no data with the same failure code even if the identification information matches. . That is, in this case, the data related to the repair progress status is not updated with respect to the data stored in the failure data storage unit 16 in step S111.

  Step S114: The failure data processing unit 14 updates the failure data in the failure data storage unit 16 according to the determination result that the determination unit 13 agrees. Specifically, the failure data is updated by adding data indicating the repair progress status. The failure data processing unit 14 also attaches a display flag to the updated failure data.

  Next, the repair progress data input process of FIG.

  Step S120: An input operation is performed via the input unit 40 by an administrator, a repair person, or the like.

  Step S121: The repair progress data processing unit 12 determines whether the input operation is input of repair progress data or deletion. This input includes updating. In the case of input, the input repair progress data is stored in the repair progress data storage unit 17. In case of deletion, the corresponding repair progress data is deleted.

  Next, the failure data output process of FIG.

  Step S130: The output unit 15 receives an output command from the input unit 40.

  Step S131: The output unit 15 accesses the failure data storage unit 16, extracts failure data having a display flag from the stored failure data, and outputs it.

  Step S132: The display unit 50 displays the extracted failure data.

  Note that the above processing flow is an example, and the processing procedure is not limited to the above.

1.6. Effects of the Embodiment According to the management device 10 according to the above-described embodiment, the failure data in the failure data storage unit 16 is updated when the repair progress data is added, and the display flag is added to ensure the failure data. It is possible to prevent unnecessary failure data from being output and displayed while managing them.

2. Modification 2.1.
In the above embodiment, the failure data including the failure code is transmitted from the adapter device 20 via the network. Instead, the management apparatus 10 may generate failure data including a failure code. In this case, the management device 10 collects the operation data of the air conditioner 60 from the adapter device 20, analyzes whether or not an abnormality has occurred from the operation data by a predetermined means, generates a failure code, and receives the identification information together with the receiving unit. 11 to send.

2.2.
In the above embodiment, the management device 10 includes the failure data storage unit 16 and the repair progress data storage unit 17. Alternatively, these storage units may be configured integrally as a database.

2.3.
In the above-described embodiment, the failure data has no repair progress status data, that is, when the repair is “unsupported”, the display flag is not attached. However, the present invention is not limited to this. Various progress levels, for example, “not supported” and “under arrangement” can be set with various display flags, or only “not supported” can be set with a display flag.

  The progress level is not limited to these three levels, and the number of levels can be increased or decreased.

  The present invention can prevent unnecessary failure data from being output among failure data stored in relation to facility equipment.

1 facility equipment management system 10 management equipment (facility equipment management equipment)
11 Receiving unit 12 Repair progress data processing unit (second processing unit)
13 Judgment Unit 14 Failure Data Processing Unit (Processing Unit)
15 Output unit 16 Fault data storage unit (first storage unit)
17 Repair progress data storage (second storage)
20 Adapter device (control device)
21 receiving unit 22 transmitting unit 23 control unit 24 memory 30 network 40 input unit 50 display unit 60 air conditioner (facility equipment)
70 Mail transmission unit 80 Air conditioning communication line

JP 2006-190077 A

Claims (7)

A facility device management device (10) that is installed to be communicable with a control device (20) of a plurality of facility devices (60) via a network (30), and that monitors and controls the facility devices (60). ,
A receiving unit (11) for receiving failure data including identification information of the one equipment (60) and the first failure code;
A first storage unit (16) for storing the failure data;
A second storage unit (17) for storing repair progress data including identification information of the equipment (60) under repair, a second failure code, and data indicating the progress of repair;
Referring to the second storage unit (17), the identification information of the one equipment (60) and the first failure code, the identification information of the equipment (60) being repaired, and the second A determination unit (13) for determining whether or not the failure code matches;
When the determination unit (13) determines that they match, the processing unit updates the failure data by adding data indicating the progress of the repair progress data to the failure data in the first storage unit (16). (14) and
An output unit (15) for extracting and outputting failure data corresponding to the progress status from the failure data in the first storage unit (16);
An equipment management device (100) comprising: An input unit (40) for receiving input, update or deletion of the repair progress data;
A second processing unit (12) that inputs, updates or deletes the repair progress data of the second storage unit (17) in response to a command from the input unit (40);
The equipment management apparatus (100) according to claim 1, comprising: The data indicating the progress includes a plurality of progress levels corresponding to the progress of the repair,
The output unit (15) further extracts and outputs the failure data according to the progress level.
The equipment management apparatus (100) according to claim 1. When the determination unit (13) determines that they match, the processing unit (14) adds a flag to the failure data,
The output unit (15) extracts and outputs the failure data according to the flag.
The equipment management apparatus (100) according to claim 1. A mail transmission unit (70) for mailing out the failure data to which the data indicating the progress status is not added among the failure data in the first storage unit (16);
The equipment management apparatus (100) according to claim 1, further comprising: The equipment management apparatus (10) according to any one of claims 1 to 5,
The control device (20);
The plurality of facility devices (60) connected to the control device (20);
Comprising
Equipment management system. A facility equipment management method for communicating with a control device (20) of a plurality of equipment devices (60) via a network (30), monitoring and controlling the equipment devices (60),
Receiving the failure data including the identification information of the one equipment device (60) and the first failure code;
A failure data storage step for storing the failure data;
A repair progress data storing step for storing repair progress data including identification information of the equipment (60) under repair, a second failure code, and data indicating the progress of repair;
It is determined whether or not the identification information and the first failure code of the one equipment device (60) match the identification information and the second failure code of the equipment device (60) being repaired. A decision step;
A process step of updating the failure data by adding data indicating the progress status of the repair progress data to the failure data when it is determined that they match in the determination step;
Out of the failure data, an output step of extracting and outputting failure data according to the progress status;
An equipment management method comprising:

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