JP2009237961A - Compartment service providing system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To improve service quality by achieving efficient service providing management in a room service providing business. <P>SOLUTION: A room service providing system 1 has: a reservation terminal 50 for setting a room R that can be used by a user M and setting an available time range where the user M corresponding to the room R can use the room R; a gate reader 2A for detecting that the corresponding user M enters the room R set by the reservation terminal 50; and a database for storing the room R and information of the time range set by the reservation terminal 50. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to a partition service providing system for providing an occupied partition that can be occupied by a service user.

  For example, Patent Document 1 is known as a conventional technique for performing collective management using wireless communication in a system that provides an occupied section that can be occupied and used by a service user, such as a karaoke room, a relaxation room, and a capsule hotel. ing. In this prior art, karaoke room reservation processing, billing processing, and the like are performed in a batch process using wireless communication with a mobile phone. That is, guidance information for each section (guest room) and reservation status for each section are stored and accumulated in the database of the management server. When there is a request from the user using the mobile phone, the management server returns available room information to the mobile phone and registers the reservation information by the user in the reservation list. And when a user visits a karaoke store, the management server acquires the information to that effect, and the reservation information registered in the said reservation book is output-processed.

Japanese Patent Laid-Open No. 2003-36086

  In the above prior art, the partition user can easily make a reservation from the mobile phone, and when the user actually visits the store, the employee accesses the server at the reception. Then, after confirming that the reservation information is already registered through the server, the employee guides the user to the section.

  As described above, efficiency is achieved by online data conversion via wireless until advance reservation before visiting the store. However, guidance to the section after visiting the store must always be done manually. Therefore, the efficiency of service provision management is insufficient.

  The objective of this invention is related with the partition service provision system which can implement | achieve efficient service provision management.

  In order to achieve the above object, according to a first aspect of the present invention, there is provided an occupied section that can be occupied by the service user corresponding to the service provision content selected by the service user from a plurality of types of service provision content prepared in advance. A section setting means for setting, a time setting means for setting a corresponding occupation time range of the service user for the occupied section set by the section setting means, and the occupied section set by the section setting means. A database that stores the occupied time range set by the time setting means, a wireless tag issuing device that issues a wireless tag used when the service user uses the service, and a corresponding to the occupied section In the occupied section set by the section setting means by wireless communication with the wireless tag issued by the wireless tag issuing device. A wireless tag communication processing device for detecting entry of the service user, wherein the wireless tag issuing device includes at least identification information of the occupied section set by the section setting means for the wireless tag. A first information writing means for writing the occupation time range set by the time setting means, and the wireless tag communication processing device comprises: a communication means for transmitting and receiving information by wireless communication with the wireless tag; Acquired by the occupancy information acquisition means, the occupancy information acquisition means for accessing the database and acquiring the occupancy information of the corresponding specific occupied section according to the result of information transmission / reception with the wireless tag via the communication means. And a first notification means for performing a first notification corresponding to the occupation time range based on the occupation information of the specific occupation section.

  In the first invention of the present application, when the service user makes a reservation for using the occupied section, the service user receives the setting of the occupied section by the section setting means and is set by the time setting means. The setting of the occupation time range that occupies the occupation section is received. At that time, the wireless tag issuing device receives the wireless tag in which the corresponding information is written. When the service user enters the occupied area, it is automatically determined whether or not the user has actually entered the occupied area simply by bringing the RFID tag possessed close to (or contacting) the communication means of the RFID tag communication processing device. Detected. Further, by accessing the database based on information transmission / reception with the wireless tag, the occupation information acquisition unit acquires the occupation information of the occupied section, and further performs the first notification by the first notification unit corresponding to the occupation time range. . This makes it possible for the service user to clearly recognize the maximum time range obtained by combining the time range reserved for exclusive use and the time range that can be extended and extended (if it can be extended).

  As described above, the occupation information and the time range are stored in the database and managed centrally, and further, actual entry detection and notification after entry are automatically performed using the issued wireless tag. Thereby, it is possible to construct a rational system in which the manual labor on the service providing side is reduced as much as possible (or the manual labor is eliminated) from the section and time setting at the time of reservation to exit guidance. As a result, efficient service provision management can be realized and service quality can be improved.

  According to a second aspect of the present invention, in the first aspect, the occupied time range set by the time setting means and stored in the database is determined according to a timing at which the service user has detected an entrance by the RFID tag processing apparatus. It has time resetting means for updating and setting as a new occupied time range.

  By resetting (updating) according to the entrance detection result, even if the entrance is delayed for some reason after reception, it is possible to ensure the substantial service usage time. In this case, convenience for the service user can be improved.

  According to a third invention, in the first or second invention, the first corresponding to the end time of the occupation time range based on the occupation information of the specific occupation section acquired by the occupation information acquisition means. It has the 2nd alerting | reporting means which performs 2 alerting | reporting, It is characterized by the above-mentioned.

  Thereby, for example, the end of the time range reserved for exclusive use can be clearly recognized on the service user side.

  In a fourth aspect based on the third aspect, the wireless tag communication processing device determines whether or not a new occupation can be performed after the end time based on the occupation information of the specific occupation section acquired by the occupation information acquisition unit. An extension determining means for determining, and when the extension determining means determines that there is an exclusive reservation record of the specific occupied section after the end time, the second notification means It is characterized in that a notification for urging the user to leave the occupied section is performed.

  The extension determination means examines the reservation status after the reserved time range ends based on the occupancy information of a specific occupied section, and determines whether or not it can be newly occupied after the end time. Then, after the reserved time range ends, when there is a next exclusive reservation and the occupation cannot be extended, the service user can clearly recognize that fact by the second notification means.

  In a fifth aspect based on the fourth aspect, the second notification means determines that the second notification means is the second notification when it is determined by the extension determination means that there is no exclusive reservation record of the specific occupied section after the end time. In addition, a notification for inquiring about the continuation of occupation for the specific occupation section is performed.

  As a result, after the time range reserved by the service user ends, the service user can clearly recognize that there is no next exclusive reservation in the occupied section and the occupation can be extended.

  According to a sixth aspect of the present invention based on the fifth aspect, the RFID tag communication processing device responds to the occupation continuation intention for the specific occupied section of the service user in response to the second notification by the second notification means. And a second information writing unit for writing the information to the wireless tag via the communication unit.

  As a result, in response to the absence of the next exclusive reservation in the occupied section, when the service user displays an intention to extend the occupation, the corresponding information is written in the wireless tag. As a result, by reading the wireless tag at the end of use of the service, it is possible to reliably acquire information related to the occupation extension and perform a corresponding settlement.

  According to a seventh aspect of the present invention, in the sixth aspect of the invention, when the second information writing unit performs writing, the database has access to the database and changes the corresponding occupation information. Features.

  Thereby, it is possible to record in the database that an extension reservation has been made for a specific occupied section.

  The eighth invention is characterized in that, in the seventh invention, the occupancy information changing means changes the occupancy information in a predetermined time interval unit.

  By changing the occupancy information in predetermined time division units, it is possible to prevent the occupancy reservation extension for an excessively long time.

  According to a ninth invention, in any one of the third to eighth inventions, at least one of the first notification means and the second notification means is provided in the wireless tag communication processing device.

  Thus, the service user can clearly recognize the maximum time range that can be occupied, the end of the reserved time range, and the like by the notification means provided in the wireless tag communication processing device itself.

  A tenth aspect of the present invention is the wireless communication apparatus according to any one of the third to ninth aspects, wherein when the service user leaves the specific occupied section, the removal information corresponding to the intention to move It has 3rd information writing means written in the said wireless tag via the said communication means, It is characterized by the above-mentioned.

  As a result, by reading the wireless tag at the end of service use, it is possible to reliably acquire the withdrawal time of the service user from the occupied section and perform the corresponding settlement.

  In an eleventh aspect based on any one of the third to tenth aspects, the RFID tag communication processing device is provided by the service user during admission in the specific occupied section via the communication means. It is characterized by comprising fourth information writing means for writing food and drink provision information to the wireless tag.

  Thereby, it is possible to calculate and settle the consideration for the food and drink provided by the service user while entering the occupied section simply by reading the wireless tag after the service ends. As a result, since it is possible to manage not only reservation and entry of occupied sections but also provision of food and drinks, more efficient service management and quality improvement can be realized.

  In a twelfth aspect based on the tenth or eleventh aspect, the RFID tag communication processing device is configured such that the withdrawal information written by the third information writing means and the food and drink written by the fourth information writing means are used. The service user is provided with payment information acquisition means for acquiring at least one of the object provision information as payment information from the wireless tag via the communication means, and based on the payment information acquired by the payment information acquisition means, the service user In the present invention, there is provided a checkout processing means for paying out a consideration for use of the specific occupied section.

  After the service ends, the retirement information and food and drink provision information written on the wireless tag can be read by the settlement information acquisition means, and the compensation for using the service can be settled by the settlement processing means based on this. As a result, efficient service management can be realized.

  A thirteenth invention is characterized in that, in any of the third to twelfth inventions, the database is provided in the wireless tag communication processing device.

  By providing the wireless tag communication processing apparatus itself with a database, it is not necessary to provide a separate server or the like. As a result, the system configuration and network communication can be simplified.

  In a fourteenth aspect of the present invention, in any one of the third to thirteenth aspects, the locking / unlocking means capable of permitting / restricting entry / exit of the corresponding service user in the occupied section set by the section setting means. It is characterized by having.

  By managing the occupied area where the service user enters and exits with the locking / unlocking means, it is possible to perform remote entry / exit management of the auto-lock method.

  According to the present invention, it is possible to construct a rational system that minimizes human labor on the service providing side (or eliminates human labor) and realizes efficient service provision management.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 is a diagram illustrating an example in which the room service providing system 1 (partition service providing system) of the present embodiment is applied to, for example, reservation management, entrance management, and use management of entertainment facilities.

  In FIG. 1, in this example, a plurality of guest rooms (in this example, room No. 101 R1 and room No. 102 R2 as an occupied section in a private-room karaoke box store are used as the entertainment facility. Are collectively called). A gate reader (entrance detection means) 2A for managing the entrance of the guest room R is installed at the entrance of each guest room R. In the guest room R, a main controller 2B is provided on a table or the like. The gate reader 2A and the main controller 2B are connected to each other via a wired cable or a wireless communication interface so that control signals can be transmitted and received. The gate reader 2A and the main controller 2B constitute one cabin terminal 2 (wireless tag communication processing device).

  In the store of the karaoke box store, a server S that functions as a database for recording and managing the usage schedule and usage status of each guest room R is provided. This server S is connected to each guest room terminal 2 via the communication network NW so as to be able to send and receive information. In addition, a reservation terminal (section setting means, time setting means) 50 that can be operated by the user (service user) M is provided at, for example, a reception counter in the karaoke box store. The reservation terminal 50 may be provided at an appropriate location outside the karaoke box store, for example, another store such as a convenience store, a public property such as a station or a government office, a street corner of a downtown area, or the like. Then, the reservation terminal 50 accesses the server S via the communication network NW, and reserves a room service that satisfies the desired time range and various usage conditions (room type, karaoke model, restaurant course, etc.) for the database. I do. At this time, the user M can select from a plurality of types of service contents (service provision contents) such as a price course according to the type of room, the type of installed karaoke equipment, and the eating and drinking mode for the guest room R. (Described later). Further, when the reservation procedure is normally completed, the reservation terminal 50 issues a wireless tag T as a ticket tag in which identification information corresponding to the reservation is recorded.

  The gate reader 2A reads the identification information from the wireless tag T owned by the user M who intends to enter the guest room R through wireless communication. Then, the gate reader 2A performs entry management into the guest room R by collating all reservation information of the corresponding guest room R with all information recorded in the database (hereinafter simply referred to as “reservation information” as appropriate). At this time, the gate reader 2 </ b> A performs wireless communication with the wireless tag T via the reader antenna 4 and can control locking / unlocking of the door 21 at the entrance / exit of the cabin R.

  The main controller 2B notifies the user M in the room during the use in the room R corresponding to the reservation end time, and accepts an instruction input for extension of the reservation and food order by the user M. . The instruction information about the extension of the reservation and the order of food and drink input via the main controller 2B is received by the server S via the communication network NW and is appropriately recorded in the database. Further, the instruction information is also displayed on a management terminal (for example, installed in a kitchen or the like, constituted by a general general-purpose personal computer) 70 directly connected to the server S. The clerk of the karaoke box store confirms the order instruction displayed on the management terminal 70 and provides food and drink.

  FIG. 2 is a system configuration diagram illustrating an outline of the guest room service providing system 1 of the present embodiment. Each guest room terminal 2 has the same hardware configuration. In FIG. 2, only one guest room terminal 2 is shown in order to avoid the complexity of illustration, and other guest room terminals 2 are not shown. Yes.

  2, the guest room service providing system 1 includes a guest room terminal 2 provided in the guest room R as described above, the server S connected to the guest room terminal 2 through an appropriate communication network NW, and the server S. The management terminal 70 is connected directly and the reservation terminal 50 is connected by the same communication network NW.

  The gate reader 2A includes a reader antenna (communication means) 4 and a door lock control unit (locking / unlocking) that controls the locking and unlocking operations of a locking mechanism (not shown) provided in the entrance door 21 of the cabin R. Means) 11 and an RF communication control unit 12 for controlling wireless communication with the wireless tag T via the reader antenna 4.

  The main controller 2B includes a CPU 5, a network communication control unit 6 that controls transmission and reception of control signals and information signals with the server S via the communication network NW, a memory 7 such as a RAM or a ROM, and a time. A clock 8 for timing, an operation unit 9 through which a user M can input various instructions and information, and a display unit (first notification unit, second notification unit) 10 for displaying / notifying various types of information and messages are provided. ing. The display unit 10 may be provided on the gate reader 2 </ b> A side, or may be provided separately from the cabin terminal 2.

  The CPU 5 performs signal processing in accordance with a program stored in advance in the ROM while utilizing the temporary storage function of the RAM, thereby transmitting and receiving various control signals and information signals to and from the server S. Further, the CPU 5 performs reading processing of the wireless tag T by wireless communication via the reader antenna 4.

  The reservation terminal 50 includes a CPU 13, a memory 14 having the same functions as described above, an operation unit 16, a display unit 17, and a wireless tag creation unit (wireless tag issuing device) 18 for creating the wireless tag T. And a network communication control unit 19 that controls transmission and reception of information signals with the server S via the communication network NW.

  The server S includes a large-capacity storage device 60 composed of a hard disk device or the like, although not shown in detail in detail. The large-capacity storage device 60 records a management table, which will be described later, and functions as a database relating to reservation information for the guest room R.

  In the present embodiment, a wired network using a cable or the like is assumed for the communication network NW. However, the present invention is not limited to this. For example, a wireless network having a frequency band and transmission / reception method different from that of the RF communication control unit 12 is used. Also good. In either case, each guest room terminal 2, the reservation terminal 50, and the server S can communicate with each other after identifying (recognizing) the communication partner.

  The wireless tag T includes a wireless tag circuit element To including a tag antenna 151 and an IC circuit unit 150. The RFID circuit element To is provided on a name tag or the like possessed by the user M by being arranged on a base material (not shown), etc., and constitutes the RFID tag T (the RFID tag circuit element To will be described in detail later). Describe).

  FIG. 3 is an overall configuration diagram conceptually showing the configuration of the wireless tag creation unit 18. In addition, the arrow shown in a figure shows an example of the flow of a signal, and does not limit the flow direction of a signal.

  In FIG. 3, the RFID tag creating unit 18 includes a tag tape roll 304 wound with a tag tape 303 provided with RFID circuit elements To at a predetermined interval (originally a spiral shape, but simplified and concentrically illustrated. A print head 305 that performs predetermined printing in an area corresponding to each RFID circuit element To in a print target layer (not shown) of the tag tape 303 fed out from the tag tape roll 304, and a tag The antenna 306 and the high-frequency circuit 301 for transmitting and receiving information by wireless communication and writing the wireless tag information between the transport roller 308 for transporting the tape 303 and the wireless tag circuit element To, printing on the tag tape 303 and wireless communication The cutter 30 that cuts the tag tape 303 for which information has been written to the tag circuit element To into a predetermined length to form the above-described wireless tag T And it has a door. The high-frequency circuit 301, the print head 305, the cutter 307, and the conveyance roller 308 are controlled by the CPU 13 of the reservation terminal 50. A control circuit may be provided in the wireless tag creating unit 18 so that the control circuit controls the high-frequency circuit 301, the print head 305, the cutter 307, and the transport roller 308 based on a control signal from the CPU 13.

  In the above description, the wireless tag T is created by a method (so-called non-laminate type) for printing on the tag tape 303 (specifically, the above-mentioned print target layer), but the present invention is not limited to this. That is, the RFID tag is printed by a method (so-called laminate type) in which printing is performed on a tape to be printed different from the tag tape 303 provided with the RFID circuit element To, and the tag tape 303 is bonded to the printed tape after printing. T may be created.

  FIG. 4 is a functional block diagram showing detailed configurations of the CPU 5, the RF communication control unit 12, and the reader antenna 4 in the guest room terminal 2.

  In FIG. 4, the CPU 5 processes a signal read from the IC circuit unit 150 of the RFID circuit element To and reads information, and a response request command for accessing the IC circuit unit 150 of the RFID circuit element To Is generated.

  The RF communication control unit 12 is for accessing information (RFID tag information including a tag ID) of the IC circuit unit 150 of the RFID circuit element To via the reader antenna 4. That is, the RF communication control unit 12 inputs a response wave from the transmission unit 212 that transmits a signal to the RFID circuit element To via the reader antenna 4 and the RFID circuit element To that is received by the reader antenna 4. It comprises a receiver 213 and a transmission / reception separator 214.

  The transmission unit 212 is a block that generates a query wave for accessing (in this example, reading and writing) the RFID tag information of the IC circuit unit 150 of the RFID circuit element To. That is, the transmission unit 212 outputs a frequency reference signal, and a PLL (Phase Locked Loop) that generates a carrier wave of a predetermined frequency by dividing / multiplying the output of the crystal oscillator 215A under the control of the CPU 5. 215B and a VCO (Voltage Controlled Oscillator Tor) 215C and a transmission multiplication circuit 216 that modulates the generated carrier wave based on a signal supplied from the CPU 5 (in this example, amplitude modulation based on a “TX_ASK” signal from the CPU 5). (However, in the case of the “TX_ASK signal”, an amplification factor variable amplifier or the like may be used) and the modulation wave modulated by the transmission multiplication circuit 216 is amplified (in this example, the amplification factor is increased by the “TX_PWR” signal from the CPU 5). Amplification determined) and desired quality And a variable transmission amplifier 217 for generating waves.

  The generated carrier wave uses, for example, a UHF band, a microwave band, or a short wave band, and the output of the transmission amplifier 217 is transmitted to the reader antenna 4 via the transmission / reception separator 214 to be wireless tag. It is supplied to the IC circuit unit 150 of the circuit element To. Note that the RFID tag information is not limited to the signal modulated as described above, but may be only a carrier wave.

  The receiving unit 213 multiplies the response wave from the RFID tag circuit element To received by the reader antenna 4 and the generated carrier wave and demodulates the I-phase reception multiplication circuit 218, and the I-phase reception multiplication circuit 218. An I-phase bandpass filter 219 for extracting only a signal in a necessary band from the output of the I-phase, an I-phase reception amplifier 221 that amplifies the output of the I-phase bandpass filter 219, and an output of the I-phase reception amplifier 221 An I-phase limiter 220 that amplifies and converts it into a digital signal; a response wave received from the RFID tag circuit element To received by the reader antenna 4; and a carrier wave generated by the phase shifter 227 and delayed in phase by 90 ° Q-phase reception multiplication circuit 222 that multiplies Q and a Q-phase bandpass for extracting only a signal in a necessary band from the output of the Q-phase reception multiplication circuit 222 A filter 223, a Q-phase receiving amplifier 225 that amplifies the output of the Q-phase bandpass filter 223, and a Q-phase limiter 224 that further amplifies the output of the Q-phase receiving amplifier 225 and converts it into a digital signal. . The signal “RXS-I” output from the I-phase limiter 220 and the signal “RXS-Q” output from the Q-phase limiter 224 are input to the CPU 5 and processed.

  The outputs of the I-phase receiving amplifier 221 and the Q-phase receiving amplifier 225 are also input to an RSSI (Received Signal Strength Indicator) circuit 226 as an intensity detecting means, and a signal “RSSI” indicating the intensity of these signals is input to the CPU 5. It is designed to be entered. In this way, in the gate reader 2A, the response wave from the RFID circuit element To is demodulated by IQ orthogonal demodulation.

  The high-frequency circuit 301 provided in the above-described wireless tag creation unit 18 also has the same configuration as the RF communication control unit 12 and performs the same function, although detailed illustration is omitted.

  FIG. 5 is a block diagram illustrating an example of a functional configuration of the RFID circuit element To provided in the RFID tag T.

  FIG. 5 is a functional block diagram showing a functional configuration of the RFID circuit element To provided in the RFID tag T. In FIG. 5, the RFID circuit element To includes the tag antenna 151 that transmits and receives signals without contact with the reader antenna 4 of the gate reader 2A as described above, and the IC circuit unit connected to the tag antenna 151. 150.

  The IC circuit unit 150 includes a rectification unit 152 that rectifies the interrogation wave received by the tag antenna 151, a power supply unit 153 that accumulates the energy of the interrogation wave rectified by the rectification unit 152, and uses it as a drive power source. A clock extraction unit 154 that extracts a clock signal from the interrogation wave received by the tag antenna 151 and supplies the clock signal to the control unit 157; a memory unit 155 that can store a predetermined information signal; and a modulation / demodulation connected to the tag antenna 151 And a control unit 157 for controlling the operation of the RFID circuit element To through the memory unit 155, the clock extraction unit 154, the modulation / demodulation unit 156, and the like.

  The modem unit 156 demodulates the communication signal received from the tag antenna 151 from the reader antenna 4 of the gate reader 2A, modulates the return signal from the control unit 157, and receives a response wave ( Signal including a tag ID).

  The clock extraction unit 154 extracts a clock component from the received signal and extracts a clock to the control unit 157, and supplies a clock corresponding to the frequency of the clock component of the received signal to the control unit 157.

  The control unit 157 interprets the received signal demodulated by the modulation / demodulation unit 156, generates a reply signal based on the information signal stored in the memory unit 155, and returns the response signal from the tag antenna 151 by the modulation / demodulation unit 156. Basic control such as control is executed.

  Next, a management table recorded in the mass storage device 60 of the server S in the example of the present embodiment will be described.

  FIG. 6 is a diagram conceptually illustrating an example of a management table for managing the use schedule of the guest room R. In FIG. 6, this management table is recorded and held in the mass storage device 60 of the server S. In this example, the information corresponding to each guest room R prepared by the karaoke box store is recorded (in FIG. 6, only those corresponding to the two guest rooms R1 and R2 in FIG. 1 are shown), As a whole, it functions as a database relating to the reservation information of the guest room R and the usage information (when actually used after the reservation).

  As shown in FIG. 6, in the management table of each guest room R, the start time and end time of a certain use reservation (occupied reservation), which constitutes the reservation information described above, and the guest room R actually in the reservation time The number of users M to be used, the charge course to be used (in the example shown, three of A, B, and C corresponding to the manner of eating and drinking), and the tag ID of the wireless tag T issued as a ticket tag by the reservation terminal 50 Each item is at least recorded (identification information of the RFID circuit element To, which becomes the identification information of the use reservation as it is).

  In addition to the above reservation information, each management table also records specification information such as the room type (Western room, Japanese-style room, etc.), the maximum number of people, and the type of installed karaoke equipment for each corresponding room R. Yes. Then, based on the specification information, the fee course, and the like, the user M can select service provision contents that can be used by operating the reservation terminal 50 (from a plurality of types). As will be described later, in the management table, the price of food and drink ordered by the user M after entering the guest room R is also recorded.

  The contents of the management table shown in the figure show, for example, the contents at the time before the earliest use reservation start time 18:00 (for example, 17:45). All such use reservations can be registered only by a normal operation / procedure for accessing the database of the server S from the reservation terminal 50 before the start time (creating a reservation record in the management table, and so on). . Note that the usage reservation time (that is, the usage time from the start time to the end time) is set in a predetermined time segment such as a unit of 10 minutes, a unit of 30 minutes, or a unit of 1 hour. Also, once registered use reservation can be canceled by operation / procedure from the reservation terminal 50.

  As described above, the gate reader 2A installed at the entrance of the guest room R reads the tag ID from the wireless tag T owned by the user M who intends to enter the guest room R through wireless communication. Then, the gate reader 2A accesses the database of the server S and the reservation information described in the management table corresponding to the room R (each item including the above-mentioned start time, end time, and tag ID as occupancy information). To match. The gate reader 2A permits only the user M who has a reservation record corresponding to the point of time to enter and use the guest room R (specifically, unlock the entrance door 21) by the above verification. Perform entrance management. Hereinafter, the details will be sequentially described.

  FIG. 7 is a flowchart showing a control procedure executed by the CPU 13 of the reservation terminal 50. In FIG. 7, in this example, this flow is started when an input operation for starting a reservation procedure is performed (“START” position).

  First, in step S <b> 105, it is determined whether the user has performed input settings for various usage conditions necessary for the usage reservation via the operation unit 16. The usage conditions in this example are the usage time (start time and end time), the number of users, the charge course, the type of room, the type of karaoke equipment to be used, and the like. The user M appropriately selects and inputs a desired one from the plurality of types of service provision contents prepared in advance at the reservation terminal 50. Of these, only the usage time and the number of users must be set as indispensable conditions, and other conditions may be arbitrarily set only by the desired user M (or left to the system). The loop waits until the input setting of the use condition is performed. When the input is performed, the determination in step S105 is satisfied, and the process proceeds to step S110.

  In step S110, the database of the server S is accessed and the management table of all the guest rooms R is referred to to check whether or not a new use reservation can be registered under the various use conditions set in step S105. Specifically, for example, the reservation information of each guest room R recorded in the management table is first referred to, and the guest room R in which the use reservation that overlaps even part of the use time is not registered is searched. Of the guest rooms R hit by the search, the specification information is referred to narrow down the guest rooms R having the maximum accommodating number of users or more. If other usage conditions are set, the matching room R is further narrowed down and searched.

  Next, the process proceeds to step S115, and it is determined whether or not there is a reservation that satisfies various usage conditions as a result of the database reference in step S110. If there is no vacant reservation that satisfies the usage conditions, the determination is not satisfied, that is, it is considered that the usage reservation cannot be registered under the input usage conditions, and the process proceeds to step S120. In step S120, the display unit 17 displays that there is no reservation available, and the process returns to step S105 to repeat the same procedure. On the other hand, if there is an available reservation that satisfies the usage condition in step S115, the determination is satisfied, that is, it is considered that the user M who operates the reservation terminal 50 can newly register the usage reservation with the desired room service. Then, the process proceeds to step S125.

  In step S125, a unique tag ID (that is, a unique tag ID that does not overlap with other generated tag IDs) to be recorded in the ticket tag (wireless tag T) is generated as identification information corresponding to the new use reservation. Note that tag IDs that have been set in advance so as not to overlap with others may be assigned by, for example, the server S (or another server connected to the network, etc.).

  Next, the process proceeds to step S130, a control signal is transmitted to the wireless tag creating unit 18, the wireless tag T in which the tag ID generated in step S125 is recorded in the wireless tag circuit element To is created as a ticket tag, and the user M To issue.

  After that, in step S135, the database of the server S is accessed, and a use reservation is registered in the management table of the corresponding room R based on the various use conditions input and set in step S105 (reservation record is created).

  Next, the process proceeds to step S140, and for the user M who is operating the reservation terminal 50, the display unit 17 displays that the use reservation satisfying the input and set use conditions is normally completed, and this flow is finished. To do.

  FIG. 8 is a flowchart showing a control procedure executed by the CPU 5 of the main controller 2 </ b> B provided in the cabin terminal 2. This flow control procedure is common to each guest room terminal 2.

  In FIG. 8, in this example, this flow is started after the power is turned on ("START" position).

  First, in step S300, room entry management processing is performed. In this process, management is performed until the user M enters the guest room R in which the guest room terminal 2 is installed (details will be described later).

  Next, in step S400, usage management processing is performed. In this process, management such as notification corresponding to the reservation end time for the user M in the room, extension / change of the reservation, acceptance of food and drink orders, etc. is performed (details will be described later).

  Next, in step S205, it is determined whether or not an operation for ending this flow has been performed via an input operation such as the operation unit 9 or other switches. If the end operation has not been performed, the determination is not satisfied, and the process returns to step S300 and the same procedure is repeated. On the other hand, if an end operation has been performed, the determination in step S205 is satisfied, and this flow ends.

  FIG. 9 is a flowchart showing the detailed procedure of the room entry management process executed in step S300 in FIG.

  In FIG. 9, first, in step S305, a control signal is output to the door lock control unit 11 provided in the gate reader 2A, and the entrance door 21 of the cabin R is locked. At this time, the gate reader 2 </ b> A may be provided with a display unit such as an LED to display the locked state of the entrance door 21.

  In step S310, it is determined whether the tag ID of the wireless tag T can be read from the reader antenna 4 via wireless communication. If the tag ID cannot be read, the loop waits, and if the user M who is going to enter the cabin R can read any tag ID by bringing the wireless tag T close to the reader antenna 4, the determination in step S310 is satisfied. Then, the process proceeds to the next step S315.

  In step S315, the database of the server S is accessed, and reservation information about the use reservation corresponding to the current time (detected from the clock 8) is acquired from the management table corresponding to the guest room R.

  Thereafter, the process proceeds to step S320, and whether the tag ID read in step S310 matches the tag ID of the reservation information acquired in step S315 (the user M operating the gate reader 2A uses the guest room R properly) It is determined whether or not it is a user M who can.

  If the read tag ID does not match the tag ID of the reservation information, the determination is not satisfied, that is, it is considered that the user M who has not made a reservation for use or the user M who has mistaken for another room R is operating. The process returns to step S305 and the same procedure is repeated. On the other hand, when the read tag ID matches the tag ID of the reservation information, the determination in step S320 is satisfied, and the process proceeds to step S325. At this time, the use start time in the reservation contents (stored in the database) of the user M who has made a use reservation, and the time when reading is performed in step S315 (actual entry time) If there is a discrepancy between the two, the usage time in the database may be updated according to the discrepancy and reset as a new usage time (time resetting means). Specifically, for example, if the time range reserved as the initial use time is from 14:00 to 15:00, and the actual entry time is 14:10, it is re-opened from 14:10 to 15:10. Set (update). In this case, even if the user M enters the room for some reason after receiving it, the user M can surely secure a substantial service use time and can improve convenience. In the above case, it may be possible to simply reset the end time from 14:10 to 15:00 without delaying the end time. In this case, the shortened amount may be discounted or refunded, or a separate service may be provided.

  In step S325, a control signal is output to the door lock control unit 11 to unlock the door 21 (in this case, the unlocked state may be displayed by an LED or the like provided on the gate reader 2A). Thereby, the user M who is operating the gate reader 2A outside the room can enter the room R. Then, the process proceeds to step S330. In addition, by adopting a configuration that can automatically control the locking and unlocking of the door lock from the gate reader 2A in this way, it is possible to prevent accidental entry into the wrong room, and thus there is an effect of preventing troubles between users.

  In step S330, the database of the server S is accessed and the reservation information about the use reservation scheduled next to the use reservation corresponding to the current time is acquired from the management table corresponding to the room R. This acquisition may be performed together in step S315. When step S330 ends, the process proceeds to step S335.

  In step S335, the start time of the next use reservation acquired in step S330 is displayed on the display unit 10 of the main controller 2B (as the latest end time in the time frame in which reservations can be registered) (first time). 1 notification). This makes it possible for the user M to clearly recognize the start time of the next reservation. Then, this flow ends.

  FIG. 10 is a flowchart showing the detailed procedure of the usage management process executed in step S400 in FIG.

  In FIG. 10, first, in step S405, based on the reservation information acquired in step S315 in the flow of FIG. 9, it is determined whether or not the current time has passed 10 minutes before the end time. This is a determination of the timing of performing prior notification before the use reservation is completed, and may be set to other time besides 10 minutes before.

  If the current time has not passed 10 minutes before the end time, the determination is not satisfied, and the routine goes to Step S410. In step S410, it is determined whether or not an input operation for instructing food and drink orders from the user M is performed via the operation unit 9 of the main controller 2B. If the input operation for instructing the food and drink order is not performed, the determination is not satisfied, and the process returns to step S405 and the same procedure is repeated. On the other hand, when input operation which instruct | indicates food and drink orders is performed, determination of step S410 is satisfy | filled and it moves to step S415.

  In step S415, the food order instruction information input in step S410 (the type, unit price, quantity, etc. of the food to order; food supply information) is transmitted to the management terminal 70 via the communication network and the server S. To do. As a result, the management terminal 70 displays the received food / drink instruction information on its display unit (not shown in particular), notifies the clerk of the karaoke box store of the order, and the clerk who confirms the order tells the user M. And provide food and drink.

  Next, the process proceeds to step S420, where the database of the server S is accessed and the food order instruction information is additionally recorded in the management table corresponding to the room R. And it returns to step S405 and repeats the same procedure.

  On the other hand, if it is determined in step S405 that the current time has passed 10 minutes before the end time, the determination is satisfied, and the routine goes to step S425. In step S425, a control signal is output to the display unit 10 of the main controller 2B to notify the user M in the room that the reservation time is 10 minutes before the use reservation end time (second notification). Thereby, it is possible to make the user M clearly recognize that the end of the reserved time range is approaching. In addition to the visual display via the display unit 10, the notification mode at this time may be a voice notification by, for example, chime or pronunciation of words by words, or the door lock of the gate reader 2 </ b> A. The controller 11 may be unlocked, or the number of remaining music pieces may be displayed in conjunction with the karaoke device, or the performance of the music piece may be stopped.

  Thereafter, the process proceeds to step S430, where the information on the next scheduled use reservation (the presence or absence of the next reservation within the predetermined time range, its Acquire reservation information). Then, in the next step S435, it is determined whether or not the acquired start time of the next use reservation is relatively close (whether there is a next use reservation immediately after about 10 minutes) or the like.

  If there is a next use reservation immediately after about 10 minutes, the determination in step S435 is satisfied, it is considered that the use reservation cannot be extended, and the process proceeds to the next step S440.

  In step S440, the loop waits until the end time of the current use reservation elapses. When the end time elapses, the determination is satisfied, and the process proceeds to step S445.

  In step S445, a control signal is output on the display unit 10 of the main controller 2B to display that the use reservation has been completed, and a notification (second notification) is made to prompt the user M in the room to leave the room. This makes it possible for the user M to clearly recognize that it is time to leave the room without extension. As described above, a control signal may be output to the door lock control unit 11 of the gate reader 2A at this timing to unlock the entrance door 21 of the cabin R. Also in this case, notification by pronunciation of voice or the like may be performed. As a result, the user M leaves the room and the room R becomes a vacant room, and the flow of the use management process ends.

  On the other hand, in the determination of step S435, if there is no next use reservation or if there is sufficient time until the start time of the next use reservation, the determination is not satisfied, that is, the extension registration of the corresponding use reservation at that time Is deemed possible, and the process moves to step S450.

  In step S450, a control signal is output to the display unit 10 of the main controller 2B so that the use reservation can be extended (occupation continuation) and the user in the room is inquired whether to perform extension registration. M is displayed (second notification). This makes it possible for the user M to clearly recognize that there is no next use reservation or that there is enough time to extend the use.

  Thereafter, the process proceeds to step S455, and it is determined whether or not a confirmation input for extending the use reservation has been performed via the operation unit 9 (for example, an extension button as an extension input unit has been operated). The extension input means such as the extension button may be provided on the side of the karaoke machine that plays music. If the intention to extend cannot be confirmed, the determination at step S455 is not satisfied, and the routine goes to step S440 described above. On the other hand, if the intention to extend is confirmed, the determination in step S455 is satisfied, and the routine goes to step S460.

  In step S460, it is determined whether or not the user has input an extension time for the use reservation via the operation unit 9 (for example, whether the extension time is specifically instructed by a numeric keypad or the like). While the extension time is not input, the determination is not satisfied and the loop waits. When the extension time is input, the determination in step S460 is satisfied and the process proceeds to step S465. The extension time may be input only in a predetermined time segment (for example, a maximum of 30 minutes). Thereby, it is possible to prevent the use reservation from being extended for an excessively long time.

  In step S465, a new use reservation is registered in the management table of the database based on the extended time input in step S460. Then, the process returns to step S405, and the same procedure is repeated.

  In this example, when the user M who has left the room R in step S445 performs payment, a clerk at the karaoke box store accesses the database of the server S via, for example, the management terminal 70 or the like. Then, the management terminal 70 refers to the usage time (the end time including the extension from the start time) and the price of food and drink from the information recorded in the management table of the corresponding guest room R (as will be described later). (These information may be read from the wireless tag T), thereby calculating the sum of the considerations for all the guest room services and paying out the money. This payment may be made in cash by the store clerk facing the user, or automatically with respect to the user's credit card, prepaid card, electronic money, or the like. At this time, the management terminal 70 functions as a settlement processing unit.

  In the above, the procedure of step S315 and step S330 in the flow of FIG. 9 and the procedure of step S430 in the flow of FIG. 10 constitute occupancy information acquisition means described in each claim. In addition, the procedure of step S435 constitutes an extension determination unit. Step S465 constitutes an occupation information changing unit.

  As described above, in the present embodiment, when the user M reserves a karaoke box, the reservation terminal 50 is operated, and various conditions (such as the maximum capacity) of the guest room R and the time range in which the guest room R is used. Enter the conditions and register the reservation. Then, the user M visits the karaoke box and detects whether the user M actually enters and uses the room as reserved by the guest room terminal 2 (specifically, the gate reader 2A) provided in the vacant room R. .

  In this way, the setting of the guest room R and the time range to be used at the time of reservation are performed by the reservation terminal 50, and the actual entrance management is performed by the guest room terminal 2, thereby reducing the labor of the karaoke shop on the service providing side. It is possible to construct a rational system with as few as possible (or it is possible to eliminate manpower and make it unmanned). As a result, efficient service provision management can be realized and service quality can be improved. In particular, by having a database that stores and centrally manages the settings of the guest room R and the time range to be used in each use reservation, an efficient service that avoids reservation batting between different users Provision management can be performed.

  In the present embodiment, in particular, the consideration for food and drink provided by the user M during use of the guest room R can be calculated and settled after the service ends. As a result, it is possible to manage not only the reservation and entry of the guest room R but also the provision of food and drink, so that more efficient service management and quality improvement can be realized. In addition, if the management terminal 70 has a mechanism for automatically cash settlement, or a system for cash settlement with a credit card or electronic money, the processing by the store clerk is omitted. Unmanned operation can be realized with certainty.

  In this embodiment, in particular, when the user M registers the use reservation with the reservation terminal 50, the room R, the type of the installed karaoke equipment, the charge course according to the eating and drinking mode, and the like Each can be selected from multiple types. Thereby, the range of a use aspect spreads and the convenience can be improved.

  In this embodiment, in particular, the entrance detection is performed by the gate reader 2A. Thereby, when the user M enters the room R, the entry detection can be automatically performed only by bringing the RFID tag T possessed close to (or in contact with) the reader antenna 4 of the gate reader 2A.

  In this embodiment, in particular, the door lock control unit 11 that controls the locking and unlocking of the entrance door 21 of the guest room R is provided, so that the permission / restriction of the entry / exit of the user M can be made by an automatic lock system. Can be managed remotely.

  In the above embodiment, the operation unit 9 of the main controller 2B may be provided with a portion for performing an input operation corresponding to the will to leave (will to leave). In this case, when the input operation instructing the food and drink order is not performed in the determination in step S410 and the determination is not satisfied, it may be determined whether or not the input operation for leaving the room is performed. In this way, it is possible to cope with a case where the use is canceled and the user leaves the room before the use reservation end time. Further, if the above determination is made after step S445, the intention to leave can be confirmed even in the case of a normal leaving when the end time has come. In any case, if an entry operation is made to leave the room, it is possible to pay according to the time actually used during the checkout process by changing the reservation information of the corresponding use reservation by accessing the database. It becomes.

  In addition, when the wireless tag generation unit 18 of the reservation terminal 50 generates the wireless tag T that is a ticket tag, various reservation information about the use reservation (time range information including a start time and an end time, the number of users, and the tag ID) , Price course, room number as identification information of the guest room R, etc.) may be written. In this case, the antenna 306 and the high-frequency circuit 301 constitute first information writing means described in each claim. Also by this, entrance management (entrance detection) of the guest room R can be performed by reading and collating the tag ID by the gate reader 2A. In accordance with this, the reader antenna 4 that performs wireless communication with the wireless tag T may be provided not only in the gate reader 2A but also in the main controller 2B. In this case, the user M in the middle of using the guest room R stays on the seat (even without leaving the guest room R and moving to the front of the gate reader 2A), and the tag ID of the wireless tag T and the various types described above. Reservation information can be read. In response to this operation, the user M can perform various instructions and operations via the cabin terminal 2.

  Furthermore, if the above configuration is utilized, for example, when the user M orders food and drink, the order contents (food and drink) are sent to the wireless tag T via the reader antenna 4 of the main controller 2B (or the reader antenna 4 of the gate reader 2A). (Provided information) may be written. This may be recorded in the wireless tag T in place of the recording in the database (or together with the recording in the database) in the procedure of step S420. In this case, the reader antenna 4 and the RF communication control unit 12 constitute fourth information writing means described in each claim. Alternatively, a store clerk who visits the guest room R in order to provide food and drink may write the order contents (food and drink provision information) into the wireless tag T using a wireless tag communication device carried by himself / herself. In any case, it is possible to read the order information written from the wireless tag T during the checkout process (by providing a reader antenna on the management terminal 70 side in advance) and perform a cash checkout relating to food and drink orders. (Settlement processing means).

  In this case, instead of confirming the intention to leave the room by the operation unit 9, the user M causes the RFID tag T to be read by the reader antenna 4 of the main controller 2B (or the reader antenna 4 of the outdoor gate reader 2A). Accordingly, it is possible to confirm the intention to leave the room R. In this case, the fact that the reading with the intention of leaving the room was performed and the reading time (that is, the leaving time) are written in the wireless tag as the leaving information (the reader antenna 4 and the RF communication control unit 12 are described in each claim). The third information writing means). In particular, when the user leaves the room in the middle of the reservation time, the actual time of leaving the room R can be clearly determined by the reading operation of the wireless tag T. Further, when the information is read, the order information such as food and drink used so far is written to the wireless tag T via the reader antenna 4 (the reader antenna 4 and the RF communication control unit 12 are the same as described above in the respective claims). 4 information writing means), which can be used for settlement.

  Further, in place of the operation of the extension button of the operation unit 9 for confirming the intention of extension, the function as the extension input means (see step S455) is performed by the reading operation of the wireless tag T as described above. You may do it. In this case, the fact that the reading based on the extension intention (occupation continuation intention) has been performed is written as information in the wireless tag (the reader antenna 4 and the RF communication control unit 12 use the second information writing means described in each claim). It can be used during the checkout process as described above.

  In the above embodiment, the large-capacity storage device 60 constituting the database is provided in the independent server S. The present invention is not limited to this. That is, for example, each guest room terminal 2 may include a large-capacity storage device that builds a database. In this case, it is not necessary to provide a separate server S and the like, and the system configuration and network communication can be simplified. Further, when the guest room R includes a karaoke device as in the above embodiment, the system configuration can be further simplified even if the main controller 2B is configured integrally with the karaoke device. In this case, various displays and notifications performed by the main control can be performed by the display unit and the sound generation unit of the karaoke equipment.

  In addition, reservations may be registered using personal authentication IDs that have become popular in recent years. In this case, the personal authentication ID may be recorded in place of the tag ID in the use reservation information in the management table. Furthermore, in this case, without issuing a wireless tag T as a ticket tag, the gate reader 2A is allowed to read the personal authentication ID by using the mobile phone or the checkout card in which the personal authentication ID is recorded. To enter the room. Further, in the payment of money, an efficient payment can be made by using the personal authentication ID.

  Further, in the above, when printing related to the reservation information (start time, end time, room number of the guest room R, etc.) of the use reservation is performed on the tag tape 303 and cut by the cutter 307, the wireless tag T with print is created. However, the method for displaying the reservation information of the use reservation in the wireless tag T is not limited to the above printing, and other display mediums may be used. Alternatively, there may be a case where printing is not performed at all.

  Further, in the above description, the case where the RFID tag creating unit 18 creates the RFID tag T by cutting the printed tag label tape that has been printed and accessed to the RFID circuit element To by the cutter 307 has been described. Not limited to this. That is, when a label mount (so-called die-cut label) separated in advance in a predetermined size is continuously arranged on a tape fed out from a roll, the tape can be discharged without being cut by the cutter 307. The RFID tag T may be created by removing only the label mount (the one with the already accessed RFID circuit element To and the corresponding printing) from the tape after being ejected from the tape. It can be applied to anything.

  Furthermore, as described above, various types of management are not limited to using the wireless tag T created by the wireless tag creating unit 18. That is, a general-purpose or dedicated wireless tag T acquired commercially or from the outside may be prepared and used by performing information writing and information reading similar to the above. In this case, the same effect is obtained.

  Furthermore, the guest room service providing system 1 of the present invention is not limited to a karaoke box store as shown in the above embodiment, but a facility that provides a specific area for a fee (for example, a so-called manga cafe, capsule hotel, sauna private room). And other relaxation spaces). In addition, it can be applied to public meeting rooms that can be used free of charge. In this case, if each user M knows each other's name, who uses which reservation The name of the user M may also be recorded in the management table so that it can be confirmed whether it is registered. Furthermore, the shape is not limited to a complete room shape, and any shape may be used as long as the user occupies and uses it, such as a semi-private open space or a space partitioned by a partition. In these cases, the same effect is obtained.

  In addition to those already described above, the methods according to the above-described embodiments and modifications may be used in appropriate combination.

  In addition, although not illustrated one by one, the present invention is implemented with various modifications within a range not departing from the gist thereof.

It is a figure showing an example at the time of applying the guest room service provision system of embodiment of this invention to reservation management, entrance management, and use management of a guest room. It is a system block diagram showing the outline of a guest room service provision system. It is a whole block diagram which represents notionally the structure of a wireless tag production part. It is a functional block diagram showing the detailed structure of CPU in a guest room terminal, RF communication control part, and a reader antenna. It is a block diagram showing an example of a functional structure of the RFID circuit element with which the RFID tag was equipped. It is a figure which represents an example of a management table notionally. It is a flowchart showing the control procedure performed by CPU of a reservation terminal. It is a flowchart showing the control procedure performed by CPU of a guest room terminal. It is a flowchart showing the detailed procedure of the entrance management process performed in step S300 in FIG. It is a flowchart showing the detailed procedure of the use management process performed in step S400 in FIG.

Explanation of symbols

1 Guest room service provision system (partition service provision system)
2 Guest room terminal (wireless tag communication processing device)
2A Gate reader (entrance detection means)
2B Main controller 4 Reader antenna (communication means)
5 CPU
9 operation unit 10 display unit (first notification unit, second notification unit)
11 Door lock controller (locking / unlocking means)
18 Wireless tag creation unit (wireless tag issuing device)
21 Entrance door 50 Reservation terminal (division setting means, time setting means)
60 Mass storage device 70 Management terminal (payment processing means)
R1 guest room (occupied area)
R2 guest room (occupied area)
NW communication network S server T wireless tag To wireless tag circuit element M user (service user)

Claims (14)

A section setting means for setting an occupied section that the service user can occupy corresponding to the service provision content selected by the service user from a plurality of types of service provision contents prepared in advance;
Time setting means for setting the corresponding occupation time range of the service user for the occupied section set by the section setting means;
A database for storing the occupied section set by the section setting means and the occupied time range set by the time setting means;
A wireless tag issuing device that issues a wireless tag used when the service user uses the service;
The entry of the corresponding service user in the occupied section set by the section setting means is detected by wireless communication with the wireless tag issued by the wireless tag issuing device provided corresponding to the occupied section. A wireless tag communication processing device,
The wireless tag issuing device includes:
For the wireless tag, at least the identification information of the occupied section set by the section setting means,
A first information writing means for writing the occupation time range set by the time setting means,
The wireless tag communication processing device includes:
A communication means for transmitting and receiving information by wireless communication with a wireless tag;
Occupancy information acquisition means for accessing the database and acquiring occupancy information of the specific occupying section corresponding to the result of information transmission / reception with the wireless tag via the communication means;
A partition service providing system comprising: first notification means for performing first notification corresponding to the occupation time range based on the occupation information of the specific occupied section acquired by the occupation information acquisition means. The occupied time range set by the time setting means and stored in the database is updated according to the timing at which the RFID tag communication processing device detects entry of the service user, and set as a new occupied time range. 2. The partition service providing system according to claim 1, further comprising a time resetting unit. Based on the occupancy information of the specific occupancy section acquired by the occupancy information acquisition means, it has second notification means for performing a corresponding second notification at a timing corresponding to the end time of the occupancy time range. The partition service providing system according to claim 1 or 2. The wireless tag communication processing device includes:
Based on the occupancy information of the specific occupancy section acquired by the occupancy information acquisition means, comprising an extension determination means for determining whether or not a new occupancy after the end time is possible,
The second notification means includes
When it is determined by the extension determination means that there is an exclusive reservation record of the specific occupied section after the end time, a notification for urging the user to leave the specific occupied section is performed as the second notification. The partition service providing system according to claim 3, wherein: The second notification means includes
When it is determined by the extension determination means that there is no occupancy reservation record for the specific occupied section after the end time, a notification for inquiring continuation of the occupation for the specific occupied section is performed as the second notification. 5. The partition service providing system according to claim 4, The wireless tag communication processing device includes:
Second information that writes information corresponding to the occupancy continuation intention for the specific occupied section of the service user according to the second notification by the second notification unit to the wireless tag via the communication unit. 6. The partition service providing system according to claim 5, further comprising a writing unit. 7. The partition service according to claim 6, further comprising occupancy information changing means for accessing the database and changing the corresponding occupancy information when writing by the second information writer is performed. Offer system. The occupation information changing means includes
8. The partition service providing system according to claim 7, wherein the occupation information is changed in units of predetermined time segments.   9. The partition service providing system according to claim 3, wherein at least one of the first notification unit and the second notification unit is provided in the wireless tag communication processing device. The wireless tag communication processing device includes:
When the service user moves out of the specific occupied section, the service user further includes third information writing means for writing the leaving information corresponding to the intention to move out to the wireless tag through the communication means. The partition service providing system according to any one of claims 3 to 9. The wireless tag communication processing device includes:
4. The information processing apparatus according to claim 1, further comprising: a fourth information writing unit that writes food and drink provision information provided to the service user during entry in the specific occupied section into the wireless tag via the communication unit. The partition service providing system according to any one of claims 3 to 10. The wireless tag communication processing device includes:
At least one of the retirement information written by the third information writing unit and the food / drink provision information written by the fourth information writing unit is used as settlement information, and the wireless tag is passed through the communication unit. It has a payment information acquisition means to acquire more,
11. A payment processing means for paying a fee for use of the specific occupied section of the service user based on the payment information acquired by the payment information acquisition means is provided. Item 12. The partition service providing system according to Item 11. The partition service providing system according to any one of claims 3 to 12, wherein the database is provided in the wireless tag communication processing device. The locking / unlocking means capable of permitting / restricting entry / exit of the corresponding service user in the occupied section set by the section setting means. The partition service providing system according to claim 1.

Images