JP2009187444A - Individual message management system, individual message management method and individual message display program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an individual message management system and the like by which a message is displayed for an affiliate satisfying a designated condition when a designated event occurs to be surely confirmed by the affiliate, and the action to obtain a response from the affiliate is repeatedly executed as long as a designated repeating condition is satisfied. <P>SOLUTION: The individual message management system includes a means for allowing a manager to previously register a message transmission condition including a target affiliate extraction condition and a target operation identifier, a means for comparing affiliate information when the affiliate performs an operation on an individual page with the message transmission condition with an operation identifier previously registered, and a means for creating an individual message on the basis of a manager registration message and transmitting the individual message to the affiliate when the affiliate information coincides with the message transmission condition. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention converts or adds a message specified by the administrator into information corresponding to the member information and the event information when a member meeting the conditions specified by the administrator raises an event specified by the administrator. The present invention relates to a technology for transmitting in a dialog box format.

  As a message transmission method via a network such as the Internet, there are transmission of an e-mail, posting of a message on a homepage, and the like.

As a related technique, there has been proposed a technique for providing an order system capable of placing an order using a computer network and efficiently performing ordering and order processing. The configuration is a system for placing an order by an electronic post office box connected to a communication line and given to a member, and includes a member DB that stores member information including member attribute information. This system inputs application candidate selection conditions for selecting application candidates for a campaign, publishes advertisement information, and selects members that meet the application candidate selection conditions based on member information. Place promotional information to guide the campaign in the selected member's electronic post office box, and the member selects order information based on the promotional information and places an order with the orderer information in the electronic post office box. After doing so, send a confirmation email.
(For example, refer to Patent Document 1).
Japanese Patent Laid-Open No. 10-312427

  However, with conventional message transmission methods such as e-mail contact and posting messages on websites, we manage the problem of members overlooking the message and the judgment of whether the member confirmed the message and accepted the content. There is a problem that cannot be confirmed by the subscriber, and a problem that the message cannot be confirmed repeatedly by the member.

  The present invention was made in order to solve the above-described problems. To a member who satisfies a specified condition, a message is displayed when a specified event occurs, and the message is surely confirmed by the member. An object of the present invention is to provide an individual message management system, an individual message management method, and an individual message display program that repeatedly execute obtaining a response from a member as long as a specified repetition condition is satisfied.

In the first individual message management system of the present invention, an administrator registers in advance a message transmission condition including a target member extraction condition and a target operation identifier;
Means for comparing member information and operation identifier when a member operates on a personal page with a pre-registered message transmission condition;
A method of creating an individual message based on the administrator registration message and transmitting it to the members if they match,
It is characterized by providing.

The second individual message management system of the present invention is a message transmission condition information including a target member extraction condition for transmitting a message, an operation identifier of the target operation, and a repeated display condition, and an administrator registration message information including a message title and a message body. A transmission means for the administrator to transmit,
With the reception of the administrator registration message information, generating means for generating individual message information,
Transmitting means for transmitting the individual message information to the terminal of the member;
Receiving means for receiving member operation information including member information, authentication processing result information and operation information;
Display means for receiving the member operation information and displaying the individual message information on a member screen in a dialog box format;
Transmitting means for transmitting member reply information from the member to the individual message; receiving means for receiving the member reply information;
It is characterized by providing.

In the first individual message management method of the present invention, an administrator registers in advance a message transmission condition including a target member extraction condition and a target operation identifier;
Comparing member information and operation identifier when a member operates on a personal page with pre-registered message transmission conditions;
If there is a match, create an individual message based on the administrator registration message and communicate to the member;
It is characterized by having.

The second individual message management method of the present invention is a message transmission condition information including a target member extraction condition for transmitting a message, an operation identifier of the target operation, and a repeated display condition, and an administrator registration message information including a message title and a message body. The administrator sends,
In response to the reception of the administrator registration message information, generating individual message information;
Transmitting the individual message information to the terminal of the member;
Receiving member operation information including member information, authentication processing result information and operation information;
Receiving the member operation information and displaying the individual message information on a member screen in a dialog box format;
Transmitting means for transmitting member reply information from the member to the individual message; receiving the member reply information;
It is characterized by having.

The first program of the present invention is a process in which an administrator registers a message transmission condition including a target member extraction condition and a target operation identifier in advance in the individual message management system;
Processing for comparing member information and operation identifier when a member operates on a personal page with a pre-registered message transmission condition;
A process of creating an individual message based on the administrator registration message and transmitting it to the member if they match,
Is executed.

The second program of the present invention is configured to manage message transmission condition information including a target member extraction condition for transmitting a message, an operation identifier of the target operation, and a repeated display condition, and administrator registration message information including a message title and a message body. Process to send,
With the reception of the administrator registration message information, processing to generate individual message information;
A process of transmitting the individual message information to the terminal of the member;
Processing for receiving member operation information including member information, authentication processing result information and operation information;
A process of receiving the member operation information and displaying the individual message information on a member screen in a dialog box format;
Transmitting means for transmitting member response information from the member to the individual message; processing for receiving the member response information;
Is executed.

  According to the present invention, when a member satisfying a condition specified by the administrator generates an event specified by the administrator, an individual message is displayed, and the message can be surely confirmed by the member.

  Hereinafter, a first embodiment of the present invention will be described in detail with reference to the drawings. The individual message management system according to the present embodiment shown in FIG. 1 includes a member terminal 10, an administrator terminal 20, an authentication terminal 30, and an individual message management terminal 40. The member terminal 10, the administrator terminal 20, the authentication terminal 30, and the individual message management terminal 40 operate by program control and are connected to each other via a network 100 such as the Internet.

  The member terminal 10 is an information processing apparatus such as a personal computer, and has a function of accessing member authentication screen information provided by the authentication terminal 30 and displaying a member authentication screen by a member operation.

  The member terminal 10 also has a function of transmitting authentication information to the authentication terminal 30 via the network 100 by a member operation. The authentication information includes, for example, member information, and includes information necessary for authentication such as a member ID and a password.

  Further, the member terminal 10 has a function of transmitting member operation information to the individual message management terminal 40 via the network 100. The member operation information includes, for example, authentication processing result information of a member who is an operator, information on an operation such as clicking a link with a mouse, and an operation identifier assigned to each operation.

  The member terminal 10 also has a function of displaying the individual message information transmitted from the individual message management terminal 40 in a dialog box format.

  The administrator terminal 20 is an information processing device such as a personal computer, and receives message transmission condition information including a target member extraction condition, an operation identifier of the target operation, and a repeated transmission condition, a message title, and a message body by an operation of the administrator. The administrator registration message information including the function is transmitted to the individual message management terminal 40 via the network 100. The administrator registration message information is message information such as a reminder message, an agreement confirmation amount, a question, and the like to be displayed when a specific event occurs for a specific member.

  Further, the administrator terminal 20 has a function of receiving member reply information for the individual message transmitted by the member terminal 10 via the individual message management terminal 40. The member response information is information on the response from the member to the alert message from the administrator, the confirmation of consent, the question, and the like.

  The authentication terminal 30 is an information processing apparatus such as a workstation server arranged in the authentication management center, receives the authentication information transmitted by the member terminal 10, and generates authentication process result information. If the authentication processing result information includes result NG information, the result NG information and member authentication screen information are transmitted. The result NG information is information for the authentication terminal 30 to notify the member that the authentication has failed when there is an error in the password transmitted by the member or when a member ID not registered as a member is received. If the authentication processing result information includes result OK information, the result OK information and the authentication information are transmitted to the individual message management terminal 40. The result OK information is information for the authentication terminal 30 to inform the member that the authentication is successful when the member information matching the member ID and password transmitted by the member is registered.

  The individual message management terminal 40 is an information processing apparatus such as a workstation / server arranged in the individual message management center, and has a function of receiving message transmission condition information and administrator registration message information transmitted by the administrator terminal 20. I have. The individual message management terminal 40 has a function of receiving the authentication processing result information transmitted from the authentication terminal 30 and transmitting personal page information to the member terminal 10.

  Further, the individual message management terminal 40 receives the authentication processing result information transmitted from the authentication terminal 30, receives the member operation information including the member information and the operation identifier transmitted from the member terminal 10, and the message transmitted from the administrator terminal 20. A function for generating individual message information from the transmission condition information and the administrator registration message information and transmitting the individual message information to the member terminal 10 is provided. The individual message information is information transmitted only when a specific event occurs in the member by embedding the message-specific information in the message title and message body in one administrator-registered message information registered by the administrator. .

  The individual message management terminal 40 has a function of receiving the response information transmitted from the member terminal 10 and transmitting the response information to the administrator terminal 20.

Next, the operation of the present embodiment will be described in detail with reference to FIGS.
First, the administrator accesses the homepage established by the individual message management center from the administrator terminal 20 and transmits message transmission condition information and administrator registration message information (step A1). In response to this, the individual message The management terminal 40 stores administrator registration message information (step A2).

  When the member accesses the home page established by the authentication terminal from the member terminal 10 (step A3), in response to this, the authentication terminal 30 transmits member authentication screen information (step A4).

  The member terminal 10 receives the member authentication screen information transmitted from the authentication terminal 30 and displays the member authentication screen (step A5).

  For example, the member inputs authentication information including a member ID and a password on the member authentication screen from the member terminal 10, and transmits the authentication information to the authentication terminal 30 (step A6).

  The authentication terminal 30 receives the authentication information transmitted by the member terminal 10 and compares it with the member ID and password registered in the member database. If there is matching data, the authentication terminal 30 authenticates the individual message management terminal 40. Processing result information (result OK information) is transmitted (step A7).

  The individual message management terminal 40 receives the authentication processing result information (result OK information) transmitted by the authentication terminal 30, and transmits the personal page information to the member terminal 10 (step A8).

  The member terminal 10 receives the personal page information transmitted by the individual message management terminal 40 and displays a personal page screen (step A9).

  For example, as shown in FIG. 3, when a member wants to use the work management system on a personal page, when the “work management system” link is clicked with the mouse (step A10), the member terminal 10 The member operation information including the operation identifier of the operation of clicking the link with the mouse is transmitted to the individual message management terminal 40 (step A11). The operation identifier includes, for example, a link URI.

  When receiving the member operation information including the member information and the operation identifier from the member terminal 10, the individual message management terminal 40 compares the target member extraction condition and the operation identifier included in the message transmission condition information (step A12).

  If the comparison result is the same, the individual message management terminal 40 generates an individual message from the administrator registration message information, member operation information, and member information (step A13), and the individual message information is sent to the member terminal 10. Transmit (step A14). In the individual message information, individual member information and operation information are embedded in the message title and message text.

  As the member terminal 10 receives the individual message information from the individual message management terminal 40, the member terminal 10 displays the individual message in a dialog box format (step A15). For example, as shown in FIG. 4, in the individual message dialog box, an agreement confirmation statement about the precautions when using the work management system is embedded in a form in which the member name, operation date and time included in the member operation information are embedded. The member transmits response information such as “I agree” from the member terminal 10 (step A16).

  The individual message management terminal 40 receives the response information from the member terminal 10, and when the response information is “agree”, transmits the work management system screen information to the member terminal 10 as result screen information (step A17). ).

  As the member terminal 10 receives the work management system screen information from the individual message management terminal 40, the member terminal 10 displays the work management system screen (step A18).

  As described above, according to the present embodiment, when a member satisfying a condition specified by the administrator generates an event specified by the administrator, an individual message is displayed, and the message is surely confirmed by the member. There is an effect that can be. In particular, the effect is remarkable when it is necessary to obtain the consent of the member, when it is desired to repeatedly and repeatedly check the precautions, or when a message is displayed only when some functions are used.

  In addition, since the sales center can have the retail store act on delivery of the product and payment processing, the product sales can be streamlined.

Next, a second embodiment of the present invention will be described in detail with reference to the drawings.
In the present embodiment, a member transmits authentication information to the authentication terminal 30 using the member terminal 10, the authentication terminal 30 performs authentication processing, and the authentication terminal 30 transmits authentication processing result information to the individual message management terminal 40. Then, the individual message is transmitted from the individual message management terminal 40 to the member terminal 10 so that the message is surely displayed to all the members, which is different from the first embodiment described above.

Next, the operation of the present embodiment will be described in detail with reference to FIG. 1 and FIG.
Operations until the administrator terminal 20 transmits the message transmission condition information and the administrator registration message information to the individual message management terminal 40 and the individual message management terminal 40 stores the message transmission condition information and the administrator registration message information (steps) B1 to B2), until the member terminal 10 accesses the homepage established by the authentication terminal 30 and transmits the authentication information, and the authentication terminal 30 transmits the authentication processing result information (result OK information) to the individual message management terminal 40. The operations (steps B3 to B7) are the same as those in the first embodiment.

  First, the individual message management terminal 40 receives the authentication process result information (result OK information) from the authentication terminal 30, and is included in the operation identifier and the authentication process result information included in the message transmission condition information received from the administrator terminal 20. The operation identifier is compared (step B8).

  If the comparison result is the same, the individual message management terminal 40 generates an individual message from the administrator registration message information and the member information (step B9), and transmits the individual message information to the member terminal 10 (step B9). B10).

  As the member terminal 10 receives the individual message information from the individual message management terminal 40, the member terminal 10 displays the individual message in a dialog box format (step B11).

  From the above, for example, if a condition corresponding to all members is specified as a target member extraction condition, authentication processing result information (result OK information) is specified as an operation identifier, and the number of times is specified as a repetition condition, all members are repeatedly contacted. be able to.

  Each of the above-described embodiments is a preferred embodiment of the present invention, and various modifications can be made without departing from the scope of the present invention. For example, a process for realizing the functions of each device is performed by causing each device to read and execute a program for realizing the functions of the member terminal 10, the administrator terminal 20, the authentication terminal 30, and the individual message management terminal 40. Also good. Further, the program is transmitted to another computer system by a transmission wave via a computer-readable recording medium such as a CD-ROM or a magneto-optical disk, or via a transmission medium such as the Internet or a telephone line. Also good. In addition, it is also within the scope of the present invention that the functions of each device are realized by other devices collectively or the functions are distributed by additional devices.

It is a figure which shows the system configuration | structure which concerns on 1st embodiment of this invention. It is a sequence diagram which shows the operation | movement of the whole system which concerns on 1st embodiment of this invention. It is a figure which shows the personal page of the member which concerns on 1st embodiment of this invention. It is a figure which shows the separate message dialog box which concerns on 1st embodiment of this invention. It is a sequence diagram which shows the operation | movement of the whole system which concerns on 2nd embodiment of this invention.

Explanation of symbols

10 member terminal 20 administrator terminal 30 authentication terminal 40 individual message management terminal 100 network

Claims (9)

Means for the administrator to register in advance a message transmission condition including a target member extraction condition and a target operation identifier;
Means for comparing member information and operation identifier when a member operates on a personal page with a pre-registered message transmission condition;
A method of creating an individual message based on the administrator registration message and transmitting it to the members if they match,
An individual message management system comprising:   The individual message management system according to claim 1, further comprising means for allowing an administrator to register and change the individual message. Sending means for sending an administrator registered message information including message transmission condition information including a message title and a message body, message sending condition information including a target member extraction condition for sending a message, an operation identifier of the target operation, and a repeated display condition;
With the reception of the administrator registration message information, generating means for generating individual message information,
Transmitting means for transmitting the individual message information to the terminal of the member;
Receiving means for receiving member operation information including member information, authentication processing result information and operation information;
Display means for receiving the member operation information and displaying the individual message information on a member screen in a dialog box format;
Transmitting means for transmitting member reply information from the member to the individual message; receiving means for receiving the member reply information;
An individual message management system comprising: A step in which an administrator registers a message transmission condition including a target member extraction condition and a target operation identifier in advance;
Comparing member information and operation identifier when a member operates on a personal page with pre-registered message transmission conditions;
If there is a match, create an individual message based on the administrator registration message and communicate to the member;
An individual message management method characterized by comprising:   5. The individual message management method according to claim 4, further comprising the step of allowing an administrator to register and change the individual message. An administrator sending message registration condition information including a message transmission condition information including a target member extraction condition for transmitting a message, an operation identifier of the target operation, and a repeated display condition, and a message title and a message body;
In response to the reception of the administrator registration message information, generating individual message information;
Transmitting the individual message information to the terminal of the member;
Receiving member operation information including member information, authentication processing result information and operation information;
Receiving the member operation information and displaying the individual message information on a member screen in a dialog box format;
Transmitting means for transmitting member reply information from the member to the individual message; receiving the member reply information;
An individual message management method characterized by comprising: In the individual message management system, a process in which an administrator registers a message transmission condition including a target member extraction condition and a target operation identifier in advance,
Processing for comparing member information and operation identifier when a member operates on a personal page with a pre-registered message transmission condition;
A process of creating an individual message based on the administrator registration message and transmitting it to the member if they match,
A program characterized by having executed.   8. The program according to claim 7, further comprising a process for allowing an administrator to register and change an individual message. A process in which an administrator sends a message sending condition information including a target member extraction condition for sending a message, an operation identifier of the target operation, and a repeated display condition, and an administrator registered message information including a message title and a message body;
With the reception of the administrator registration message information, processing to generate individual message information;
A process of transmitting the individual message information to the terminal of the member;
Processing for receiving member operation information including member information, authentication processing result information and operation information;
A process of receiving the member operation information and displaying the individual message information on a member screen in a dialog box format;
Transmitting means for transmitting member response information from the member to the individual message; processing for receiving the member response information;
A program characterized by having executed.

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