JP2009157725A - Face-to-face display input device and settlement device for store having the same - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To easily check an operation performed by an operator from the customer side for a merchandise for which information registration operation by manual input of the operator is required. <P>SOLUTION: A settlement device for store in which information input of the merchandise purchased by a customer is performed by the operator, includes a display composed of a display part formed from a transparent or translucent member, and each of operation buttons 20-60 which are displayed on the display part and receive input operations of merchandise information by being depressed penetrates a display surface 14a and is visually checked from a shopper positioned at the rear side of the display surface 14a. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a face-to-face display input device and a store settlement apparatus including the same.

  Conventionally, by reading a barcode attached to a product, a barcode reader for registering product information, and a product not attached with a barcode by pressing an input means such as a touch panel, the product information A display device such as a touch screen, and a display device for operators and a display device for shoppers to display settlement information such as product names and unit prices of these registered products. There are known POS terminal devices provided (see, for example, Patent Document 1).

  In the POS terminal device disclosed in Patent Document 1, for a product for which product information is registered by a barcode reader or a touch screen, a first auxiliary display that displays the product name and unit price to the operator, and a touch screen back to back. And a customer display that displays the same content as the first auxiliary display to the shopper.

  In addition, on the touch screen, group selection key display areas such as “vegetables”, “meat”, “fresh fish”, “fruits”, “meats”, “others”, etc., and more detailed products that appear when this group selection key is selected A selection key display area, a function key display area for performing a discount operation such as “time service”, and the like are displayed.

  When the operator performs checkout using the POS terminal device, the operator reads the barcode with a barcode reader for the product with the barcode attached, and the barcode such as vegetables is attached. For a product that is not yet available, the product selection key is operated to register product information.

  In general, mass-market stores such as supermarkets often receive discount prices as time service products for products that have not been sold despite close time. In the case of registering such a product, in a conventional well-known POS terminal device, once the product information is registered and the list price is displayed, a discount button such as a time service key is pressed, so that the time service price (Discounted price) is displayed.

  In this way, the product whose information is registered by the operator has a product name and a fixed price or discount price for the operator provided for the operator side and the shopping provided for the shopper side. Each is displayed on a customer display device.

JP 2007-52674 A (FIGS. 1 and 3)

  When shopping at a store, it is highly interested for shoppers whether information registration of purchased products is correctly performed. In the conventional POS terminal device, the shopper can visually recognize the operation of reading the product code by holding the product code over the product code reading device for the product with the product code, and by the reading sound generated when the product is read. Since it is possible to confirm that the product has been read, it is possible to easily determine whether or not the product information registration is correctly performed. However, for products that do not have a product code or products for which a discount price is set regardless of the presence or absence of the product code, the operator can directly see the pressing operation on the product selection button and time service button from the shopper's side. It was not easy to do so, and it was only possible to confirm whether or not the information registration was performed correctly only by displaying the result of the information registration displayed on the display device for the shopper.

  The present invention has been made in view of the above problems, and an operator performs a product that requires an information registration operation by an operator's manual input, such as a product without a product code or a product with a discount price. It is an object of the present invention to provide a face-to-face display input device and a store checkout device that can increase the reliability of a product information registration operation by making it possible to easily check the operation from the customer side.

  In order to achieve the above object, a barcode reader according to the present invention has a display unit formed of a transparent or translucent member, and an operation for inputting purchased product information displayed on the display surface of the display unit. Input information assigned to the operation elements by pressing a specific operation element among the plurality of operation elements, and a display control means for controlling display of the operation elements on the display surface. Further, the operation of the display surface and the operation of the specific operation device by the operator can be visually confirmed from the customer side through the display surface.

  According to the present invention, the information registration operation of the product performed by the operator can be easily confirmed from the customer side for the product without the barcode or the product for which the discount price is set. Reliability can be increased.

  Hereinafter, an embodiment of the present invention will be described with reference to FIGS. In this description, the operator side refers to the near side (lower left direction) with respect to the soccer table 4 shown in FIG. 1, that is, the side where the barcode reading scanning is performed, and the customer side refers to the soccer table. 4 is used as a reference and the far side (upper right direction) is pointed out.

  FIG. 1 is a configuration diagram of a checkout lane 1 including a face-to-face display input device and a store payment device according to an embodiment of the present invention. The checkout lane 1 includes a store settlement apparatus 2, an electronic cash register 3 provided on the downstream side of the goods in the checkout lane 1 and the customer movement direction, and a shopping basket that accommodates the store settlement apparatus 2 and the merchandise. And a control means (not shown) for controlling the store settlement apparatus 2 and the electronic cash register 3.

  The electronic cash register 3 is used by an operator to perform accounting processing for purchased products input by the store settlement apparatus 2, and includes a main body housing 8, a display 9 for displaying various information, and a data input A keyboard 10, an R / J printer 11 for printing out various data, and a drawer 12 for storing money are provided.

  The store settlement apparatus 2 is for an operator to input a product to be purchased by a customer. As shown in FIG. 1, the store settlement apparatus 2 is placed on a soccer stand 4 and scanned toward the operator side. A barcode reading device 5 as a product processing device having a reading window 7 for emitting light, and a plurality of operation buttons provided on the upper portion of the barcode reading device 5 as operating elements to be described later, various product information, etc. And a display 6 as a face-to-face display input device.

  The display 6 includes a display unit 14 having display surfaces for both the operator side and the customer side, and a support 13 that supports and fixes the display unit 14 on the upper part of the barcode reader 5. The display of the display 6 is controlled by a control means (not shown) provided in the barcode reading device 5, and the product whose barcode is read by the barcode reading device 5 is a product such as its product name or price. Information is displayed on the display unit 14.

  As shown in FIG. 8, the display unit 14 includes, for example, a transparent organic EL panel 17. The organic EL panel 17 includes an electroluminescent layer sandwiched between upper and lower transparent conductive films, and further sealed with a transparent substrate such as a glass plate from above and below, and a driving circuit region such as a TFT for driving the transparent conductive film, A dual emission type organic EL panel that can emit light in the vertical direction of the electroluminescent layer is formed by forming the electroluminescent layer so as not to overlap with the display area where the light emitted from the electroluminescent layer is emitted. Therefore, the image displayed on the organic EL panel 17 can be viewed simultaneously from the front side and the back side, in other words, from the operator side and the customer side, and the transmittance of the portion where the image is displayed is adjusted. By doing so, the opposite side can be seen through the panel.

Next, a screen displayed on the display unit 14 when performing the settlement process will be described.
2 and 4 show screens when the display unit 14 is viewed from the operator side, and FIGS. 3 and 5 are screens when the screens displayed in FIGS. 2 and 4 are viewed from the customer side, respectively. Is shown.

  An area indicated by reference numeral 14a is a display surface for the operator, and characters are displayed so as to be right and left positively facing the operator so that the operator can easily perform the checkout process. An area indicated by reference numeral 14b is a customer display surface serving as a second display surface, and is provided adjacent to the operator display surface 14a, so that the shopper can easily see the amount of the adjusted product. Thus, the characters are displayed so as to be right and left display toward the customer side. Therefore, in FIG. 2, the operator display surface 14 a that appears in the right and left display for the operator is a horizontally reversed display that appears to the left and right reversed for the shopper as shown in FIG. 3. In this embodiment, in this way, by displaying the image so as to be reversed right and left for the shopper, the shopper is directly viewing the same screen as the screen operated by the operator. Can be clearly conscious.

  The operator display surface 14a has a plurality of operation buttons to be pressed when the operator manually registers product information, such as “vegetables”, “fruits”, “meats”, “fresh fish”, and “oden”. A product category selection button 20 for selecting a category, a detailed item selection button 30 for selecting a more detailed item for the category selected by the product category selection button 20, and “product cancellation” for canceling an erroneously selected product A transaction operation selection button 40 including a button, a “discount” button for performing a discount process on the discounted product, a numeric keypad button 50 for inputting a numerical value, and a subtotal button 60 for determining a settlement process are displayed. The As will be described later, when the operator directly operates these buttons displayed on the display surface 14a, information assigned to the buttons can be directly input.

  The detailed item selection button 30 displays a pictorial symbol representing a product, a product name, and a product price. For example, reference numeral 31 is a button that represents “burdock roll”, one of the detailed items displayed when the oden button 21 in the product category selection button 20 is selected. A burdock-wrap photo is displayed, the product name is displayed in the middle product name portion 31b, and the price is displayed in the lower price portion 31c. Thus, by displaying the image part 31a together with the product name part 31b, the shopper can intuitively understand the type of the product from the image, and the product name part 31b is displayed while being reversed left and right. The detailed item selection button 30 can be easily identified.

  Each of these operation buttons has a transmittance of, for example, about 100% together with the display surface 14 a in a normal state where the selection is not selected, and the background can be seen through the organic EL panel 17. Therefore, as shown in FIGS. 4, 5, and 8, the fingers of the operator who operates each operation button can be seen through the customer side.

  Further, when the operator presses and selects, for example, oden button 21, tsuke button 32, and discount button 41, the in-frame portion of the pressed operation button is displayed in color, and the visibility is improved. Therefore, the shopper can easily follow the operator's operation (hand movement) before the pressing operation, and reliably determine the type of the pressed operation button after the pressing operation. can do. For this reason, compared with displaying only the result of the input process, the reliability of the information registration operation of the operator for the shopper is improved.

  Of these operation buttons, the product category selection button 20 continues to be colored until it is pressed until the checkout process is completed, and the detailed item selection button 30 is pressed until the checkout process is ended or again. The colored display continues until the same button is pressed, and the numeric keypad 50, the subtotal button 60, the product list button, and the product cancel button continue to be colored until the finger is released after being pressed, and the discount button 41 is pressed. Until the other operation button is pressed or until the bar code reader 5 registers the product information.

  In addition to the color display method as described above, other methods such as coloring only the character and the frame surrounding the character, or displaying the size of the pressed operation button larger than the other buttons, etc. Also good. However, in the case of the method using the colored display, since the transmittance of the colored display portion is lower than that of other portions that are not colored, the operation button that is pressed while the background reflected through the organic EL panel 17 is blocked is displayed. From the viewpoint of making it easier to see, a method of color display is more preferable.

  In addition to these operation buttons, the operator display surface 14a is provided with an amount display unit 70 for displaying the settlement information of the product for which information registration has been performed. The registered product name, quantity, and amount are displayed, and the lower part 72 displays supplemental information such as the discount amount of the product, and the total amount of the products for which information has been registered so far. The money amount display unit 70 is colored and displayed from the beginning in order to improve the visibility, and is arranged at the lowest position on the screen so that the shopper does not hinder the visual recognition of the information registration operation by the operator.

  The customer display surface 14b has a product cancel button 81 for canceling a wrongly selected product as an operation button for a customer to manually input information, and a point when paying using a point. A usage point input button 82 for inputting a usage amount and a payment method selection button 83 for selecting a payment method such as cash or a card are displayed. As described above, by providing operation buttons 81 to 83 for the shopper on the display surface 14b on the customer side, it is possible to quickly and easily transmit information from the shopper to the operator, and to shorten the time required for the settlement process. it can. Moreover, even when the inside of the store is noisy and the voice is eradicated, information can be accurately transmitted without being influenced by the environment.

  Each of these operation buttons 81 to 83 has a transmittance of, for example, about 100% together with the display surface 14b, like the operation buttons arranged on the operator display surface 14a. The background can be seen through. Therefore, as shown in FIGS. 6 and 7, the shopper's hand can be seen through the operator side. When each of the operation buttons 81 to 83 is pressed and selected by the shopper, the colored display continues until the finger is released after being pressed.

  In addition to these operation buttons, an individual item price display unit 84 for displaying the product name, quantity, and price of the product for which information was last registered by the operator, and the point usage amount input with the usage point input button 82 are displayed. The point display unit 85 to be displayed, supplemental information such as the discount amount of the product, and the total amount display unit 86 for displaying the total amount of the product for which information has been registered so far are displayed. Each of these display parts 84, 85, 86 is also colored and displayed from the beginning in order to improve visibility, like the money amount display part 70.

  In addition, while the customer visually recognizes the information registration operation of the operator, it is relatively less important for the operator to visually recognize the information input operation of the customer. Therefore, the display surface 14b for customers and the operation buttons 81 to 83 may not necessarily be transmissive or semi-transmissive, and may not be transmissive.

  As shown in FIG. 8, a touch panel 90 is pasted on the operator-side surface of the organic EL panel 17 so as to cover the operator display surface 14a, and a customer display surface 14b is provided on the customer-side surface. A touch panel 91 is attached so as to cover it. When an operator or a shopper presses the display surfaces 14a and 14b via the touch panels 90 and 91, position information on each display surface is detected, and this position information is sent to control means (not shown). Entered. Based on the input of this position information, the control means registers the settlement information assigned to each pressed operation button, switches the display of the detailed item selection button 30 corresponding to the above-described product category selection button 20, and each operation button. Processing such as coloring display and changing the transmittance of the display surfaces 14a and 14b.

  In addition, as these touch panels 90 and 91, it is desirable to use what has the high transmittance | permeability which does not obstruct the emitted light from the organic electroluminescent panel 17 as much as possible. Therefore, in the present embodiment, since a conductive film is not required, a surface acoustic wave type touch panel that can suppress light attenuation is used.

  Next, an operation when the operator inputs information on purchased merchandise, which is a settlement process, using the above-described store settlement apparatus 2 will be described.

  As shown in FIG. 1, a shopper places a shopping basket 15 containing a product to be purchased on a soccer table 4. The operator causes the reading window 7 to read the bar code attached to the bar code among the various types of merchandise put in the shopping basket 15 to register the merchandise information. When the registration of the product information is completed, the operator puts the product into the shopping basket 16.

  If the shopping basket 15 contains a product without a barcode, the operator determines which category of the product category selection buttons 20 displayed on the display 6 the product to be checked out belongs to, Press the appropriate category selection button 20. Here, a case will be described as an example in which a shopper settles “Tsukune”, “Tako”, and “Chikuwabu” of an oden product selected from an oden supplies department.

  As shown in FIG. 4, the operator first presses the oden button 21. The pressed oden button 21 is displayed in color, and at the same time, 16 detailed item selection buttons 30 belonging to the oden category are displayed over 4 rows and 4 columns. The operator sequentially selects and presses the tsukemi button 32, tako button 33, and chikubu button 34 from these. At this time, with respect to “Tsukune” and “Tako” whose purchase quantity is 1, the Tsune button 32 and the tako button 33 are pressed once each. For “CHIKUWABU” having a purchase quantity of 2, the “2” button in the numeric keypad 50 is pressed after the CHIKUBU button 34 is pressed once.

  Here, for example, it is assumed that 50 yen discount is set for two “Chikuwabu” by time sales. At this time, the operator sequentially presses the “2” button of the small button 34 and the numeric keypad 50. Then, first, the regular price “100 yen × 2 200 yen” is displayed on the upper part 71 of the money amount display part 70. Subsequently, when the operator presses the discount button 41, “discount amount −50 yen” is displayed on the lower part 72, the display of the upper part 71 becomes “100 yen × 2 150 yen”, and the price after the discount is displayed. Is done. Thereafter, the discounted price of 150 yen is added to the total amount of the lower section 72.

  These states are visually confirmed directly by the shopper through the display unit 14 of the display 6 together with the transparent operator's hand as shown in FIG. Further, the operation buttons 21, 32, 33, 34, and 41 pressed by the operator are also colored and displayed until a predetermined operation is performed, and the state in which the visibility is improved is maintained. For this reason, the shopper can confirm whether the information registration operation by the operator is correctly performed by both the operation of the operator's hand and the colored display of the pressed button.

Next, an operation when the shopper performs information input processing will be described.
In the case of the information registration operation by the operator described above, if the shopper notices that a product that should not be purchased has been put in the shopping cart, the shopper can cancel the product cancel button 81 immediately after the information registration of the product is performed. You can cancel the checkout for the product by pressing.

  Further, when paying the purchase amount, the payment method selection button 83 can be pressed to select payment by cash or card. Further, as shown in FIG. 6, it is possible to pay by points by pressing the use point button 82. Thus, by providing the operation buttons on the customer display surface 14b, information transmission to the operator can be performed quickly and accurately.

  As described above, according to an embodiment of the present invention, the shopper configures the display unit 14 with each operation button displayed on the display unit 14 of the display 6 and the pressing operation by the operator on the operation button. Since it can be visually confirmed directly through the organic EL panel 17, the reliability of the operator's information registration operation for the shopper can be improved.

  Next, a modification of the above-described embodiment will be described with reference to FIG. In addition, the same code | symbol is attached | subjected to the part same as embodiment mentioned above, and detailed description is abbreviate | omitted.

  FIG. 9 shows a state where the operator display surface shown in FIG. 4 is viewed from the customer side. This modified example is different from the above-described embodiment in the method of displaying the operation buttons when each operation button is pressed by the operator. That is, each operation button 21, 32, 33, 34, 41 is pressed and colored by the operator in accordance with the registration operation of the product information. At this time, it is displayed on the operation button simultaneously with the color display. Characters and photos are displayed in reverse so that they can be displayed right and left from the viewpoint of the customer. At this time, the characters and photos described on the other operation buttons that are not pressed maintain the right and left display state from the viewpoint of the operator. The display of the characters and photographs reversed left and right is maintained until the predetermined operation described above is performed, similarly to the color display.

  By adopting such a display method, it becomes easier for the shopper to determine the type of the pressed operation button, so that the effect of the above-described embodiment can be made more reliable. .

  The present invention is not limited to the above-described embodiment. As long as it does not deviate from the gist of the present invention, it may be changed as appropriate.

  In the above-described embodiment and modification, the display surface 14b for the operator and each operation button are set so that the transmittance is 100% in a normal state. However, depending on the background that passes through the organic EL panel 17 If it is difficult for the operator to visually recognize the operation button, the transmittance may be lowered within a range where the hand movement by the operator can be visually recognized by the shopper.

  Further, although the dual emission type organic EL panel is adopted as the display unit 14, the present invention is not limited to this, and other display devices may be used as long as the operation and effect of the present invention are achieved.

  Furthermore, the face-to-face display device and the shop checkout device of the present invention do not prevent application to a self-checkout type checkout lane. In this case, the shopper performs the operation performed by the operator in the above-described embodiment. At this time, for example, if the display surface 14a is used to allow the shopper to register the product information, and the display 6 is installed so that the opposite display surface 14b side can be visually recognized by the store monitoring camera, It can be used to check the input operation of the shopper and provide advice through the screen when the shopper is in trouble.

  In addition, the commodity processing apparatus used in combination with the face-to-face display apparatus of the present invention has been described using the barcode reader 5 that reads the barcode attached to the commodity in the above-described embodiment, but the present invention is not limited thereto. For example, it includes an apparatus for registering information based on the weight or size of a product, such as a measuring instrument.

The perspective view which shows the checkout lane which equipped with the face-to-face display input device which concerns on one Embodiment of this invention, and the account adjustment apparatus for stores provided with the same. The figure which looked at the facing type | formula display input device of FIG. 1 from the operator side. The figure which looked at the facing type | formula display input device of FIG. 1 from the customer side. The figure explaining a mode that an operator registers the information of goods using the facing display apparatus of FIG. The figure which looked at the facing display input device of FIG. 4 from the customer side. The figure explaining a mode that a shopper inputs information using the face-to-face display input device of FIG. The figure which looked at the facing type | formula display input device of FIG. 6 from the operator side. Sectional drawing of the face-to-face display input device of FIG. The figure which looked at the facing type | formula display input device which concerns on the 1st modification of this invention from the customer side.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... Check-out lane 2 ... Store payment apparatus 3 ... Electronic cash register 4 ... Soccer stand 5 ... Bar code reader 6 ... Display 14 ... Display part 14a ... Display surface for operators 14b ... Display surface for customers 15, 16 ... Shopping basket 17 ... Organic EL panel 20 ... Product category selection button (operation button)
30 ... Detailed item selection button (operation button)
31a ... Image part 31b ... Item name part 31c ... Price part 40 ... Transaction operation selection button (operation button)
50 ... Numeric keypad (operation buttons)
60 ... Subtotal buttons (operation buttons)
81 ... Product cancellation button (operation button)
82 ... Use point input button (operation button)
83 ... Payment method selection button (operation button)
90, 91 ... Touch panel

Claims (7)

A display unit formed of a transparent or translucent member;
A plurality of operators that are displayed on the display surface of the display unit and accept input operations of purchased product information;
Display control means for controlling the display of the operator on the display surface,
By pressing a specific operation element among the operation elements, input information assigned to the operation element is specified,
The face-to-face display input device, wherein an operation on the display surface and an operation of the specific operation by the operator can be visually confirmed from the customer side through the display surface.
The operator on the display surface displays characters representing the product or operation to be assigned,
The face-to-face display input device according to claim 1, wherein the character is visually confirmed from a customer side in a state where the character is reversed from the operator side.
The face-to-face display input device according to claim 1, wherein the operator on the display surface displays a pictogram representing a product.
The face-to-face display input device according to any one of claims 1 to 3, wherein when the operator on the display surface is pressed, the transmittance is lower than before the operator is pressed.
The operator on the display surface displays characters representing the product or operation to be assigned,
The characters are visually confirmed from the customer side in a state where the operator is not pressed when the operator is not pressed, and the right and left are displayed on the customer side when the operator is pressed. The face-to-face display input device according to claim 1, wherein the display is switched so that
The display unit has a second display surface for displaying an operator for a customer that can be input from the back of the display surface in a region that does not overlap with the operator displayed on the display surface,
The face-to-face display input device according to any one of claims 1 to 5, wherein input information assigned to the customer operator is specified by pressing the customer operator.
A merchandise processing apparatus for paying the merchandise based on information input by means such as reading a merchandise code attached to the merchandise or weighing the merchandise;
7. A store settlement apparatus, comprising: the face-to-face display input device according to claim 1 for displaying settlement information by the product processing apparatus.

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