JP2009140341A - User terminal, content providing device, service providing system, and method and program used therefor - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide contents and services to users while estimating the feelings of users when they use computers. <P>SOLUTION: A user terminal device 1 includes: a behavior monitoring means 101 for obtaining user behavior information from at least one of an application started by a user on a computer, the content obtained, and an URL accessed; a feeling estimation means 102 for creating, when receiving the user behavior information, user feeling information including the user's feelings by referring to a feeling determination information storage unit 103 that stores feeling determination information associated with the user behavior information; and a feeling providing means 104 which is accessed using a WWW browser 201 and provides a WWW server for providing services to users with the user feeling information upon a request for the user feeling information from the WWW server. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a user terminal, a content providing apparatus, a service providing system, a method and a program used therefor, and more specifically, to a user terminal that estimates the feeling of a user who uses a computer, and to the estimated feeling of the user. The present invention relates to a content providing apparatus, a service providing system, and a method and a program used therefor that provide content and services to users.

  Conventionally, the collection of behavior histories such as browsing products, making purchases, and searching web pages using a computer (computer) has been in the current situation and feelings of users (hereinafter also referred to as users). It was done independently. For example, the history of purchasing a book related to work using a bookstore (service provider) operated on the Internet and the history of purchasing a book related to hobby are the purchase history of a single user. Were treated together as. For this reason, even if the service provider recommends a new book to the user based on the purchase history of the user, there is a high possibility that the result will not match the user's hobby preference.

  Patent Document 1 proposes a method of analyzing a user's behavior history by dividing the behavior history based on information that is inherently divided by the user or service provider. According to this method, for example, when the user accesses the bookmark by dividing the collected action history based on the bookmark information of the user and managing each as the action history of another user, Product information corresponding to the information can be presented to the user.

  Patent Document 2 describes that a mood estimation unit estimates a user's current mood / situation based on information (position, date and time, temperature, etc.) acquired by a sensing unit, and searches for content based on the estimation. Has been. In Patent Document 3, URL and sensitivity information are stored in association with each other, sensitivity information is acquired based on a search condition input by a user using a search condition input unit, and the URL is acquired based on the sensitivity information. The search is described.

JP 2004-341626 A (page 5-6, FIG. 1-5) JP 2001-282847 A Japanese Patent Laid-Open No. 10-187761

  The method of Patent Document 1 has the following problems. The first problem is that even if the action history is divided and managed based on the classification of the bookmark information and the directory configuration information, the current situation and feelings of the user cannot be estimated. The reason is that the current situation and feelings of the user cannot be expressed only by the classification of bookmark classification information or directory configuration information.

  A second problem is that if the user appropriately classifies bookmark classification information and directory configuration information according to hobbies and preferences and does not use them, the action history is not properly divided. As an example, in order to divide the user's behavior history based on the classification of bookmark classification information and directory configuration information, for example, when all bookmarks are registered in one classification, regardless of the user's hobby preference It will be treated as one action history.

  The third problem is that, for products that the user or service provider has not classified as bookmark classification information or directory configuration information, the action history when the user accesses the product is appropriately divided. There is something you can't do. This is because the user's action history is divided based on the bookmark classification information and the directory configuration information classification, and the action history that does not comply with the division rule is not extracted.

  The fourth problem is that only when the user accesses bookmark classification information, directory configuration information, and specific products divided by the information, product introduction and information provision according to hobbies and preferences are performed. However, it is not possible to provide information even if other products are accessed. This is because the current situation and feelings of the user cannot be provided to the outside.

  In Patent Documents 2 and 3, the content and URL are searched based on the information acquired by the sensing unit and the search condition input unit, but the feeling of the user when using the computer is estimated. Is not considered.

  An object of this invention is to provide the user terminal which can estimate a user's feelings when using a computer, the method used for them, and a program.

  It is another object of the present invention to provide a content providing apparatus, a service providing system, a method and a program used for them, which can provide content and services to the user based on the estimated feelings of the user. And

In order to achieve the above object, the present invention intermittently transmits user behavior information including an application launched by a user, a URL accessed by the user, and content acquired by the user on a computer. Action monitoring means to generate,
When the behavior information of the user is generated, the psychological information that estimates the psychological state of the user with reference to a discrimination information storage device that stores the psychological discrimination information that associates the behavioral information of the user with the psychological state of the user Heart information estimation means for storing the information in the heart information storage means;
There is provided a user terminal, comprising: heart information providing means for intermittently reading and providing the user's heart information.

The present invention is a content providing apparatus connected to a user terminal,
Based on the application launched by the user terminal, the behavior of the user including the application launched by the user, the URL accessed by the user, and the content acquired by the user, and the feeling of the user Means for searching the user's feelings with reference to a storage device to be stored;
Means for searching for content to be provided with reference to a storage device that stores the user's mind and content in association with each other;
And a means for providing the searched content to the user terminal.

The present invention is a service providing system including a server connected to a user terminal via a communication line, and the server includes:
The emotion information including the user's emotion estimated from the application launched by the user, the URL accessed by the user, and the behavior information of the user including the content acquired by the user, and the emotion information of the user And a first database for storing recommendation information related to the service associated with
A service providing system is provided in which when the user terminal provides new emotional information, the recommendation information is searched with reference to the first database and transmitted to the user terminal.

Furthermore, the present invention is a service providing system including a server connected to a user terminal via a communication line, and the server includes:
A search engine that searches the site based on a search key entered by the user,
The emotion information including the user's emotion estimated from the application launched by the user, the URL accessed by the user, and the behavior information of the user including the content acquired by the user, and the emotion information of the user And a database for storing the URL of the site associated with
When there is newly provided mental information and a search key from the user terminal, a site search is executed by the search engine based on the provided search key, and the database is referred to the database based on the mental information. The URL of the site searched by the search engine is compared with the URL of the site acquired by referring to the database, and the URL of the site is transmitted to the user terminal according to the comparison result. A characteristic service providing system is provided.

The present invention is a program for a user terminal including a computer, and the computer includes:
A process of intermittently generating user behavior information including an application launched by the user, a URL accessed by the user, and content acquired by the user on the computer;
When the behavior information of the user is generated, the psychological information that estimates the psychological state of the user with reference to a discrimination information storage device that stores the psychological discrimination information that associates the behavioral information of the user with the psychological state of the user Storing the information in the heart information storage means;
And a process for intermittently reading out and providing the user's emotional information.

The present invention is also a program for a content providing apparatus that is connected to a user terminal and provides content to the user terminal using a computer.
Based on the application launched by the user terminal, the behavior of the user including the application launched by the user, the URL accessed by the user, and the content acquired by the user, and the feeling of the user A process of searching for the user's feelings with reference to a storage device to be stored;
A process of searching for content to be provided with reference to a storage device that stores the user's feelings and content in association with each other;
A providing process for providing the searched content to the user terminal is provided.

The present invention is also a program for a service providing system including a server connected to a user terminal via a communication line, and the server includes:
The emotion information including the user's feeling estimated from the application launched by the user, the URL accessed by the user, and the user's behavior information including the content acquired by the user, and the feeling information of the user; Storing recommendation information related to the associated service in the first database;
Provided is a program for executing a process of searching for the recommended information with reference to the first database and transmitting the information to the user terminal when the user terminal newly provides emotional information. To do.

Furthermore, the present invention is a program for a service providing system including a server connected to a user terminal via a communication line, and the server includes:
Using a search engine to search for a site based on a search key entered by the user;
The emotion information including the user's feeling estimated from the application launched by the user, the URL accessed by the user, and the user's behavior information including the content acquired by the user, and the feeling information of the user; A process for storing the URL of the associated site in the database;
When there is newly provided mental information and a search key from the user terminal, a site search is executed by the search engine based on the provided search key, and the database is referred to the database based on the mental information. Processing of comparing the URL of the site searched by the search engine with the URL of the site acquired by referring to the database, and transmitting the URL of the site to the user terminal according to the comparison result; A program characterized in that is executed is provided.

The present invention intermittently generates, in a computer, user behavior information including an application launched by the user, a URL accessed by the user, and content acquired by the user on the computer. ,
When the behavior information of the user is generated, the psychological information that estimates the psychological state of the user with reference to a discrimination information storage device that stores the psychological discrimination information that associates the behavioral information of the user with the psychological state of the user Storing in the heart information storage means;
Intermittently reading out and providing the user's emotional information.

Further, the present invention is a method of providing content to a user terminal using a computer connected to the user terminal,
Based on the application launched by the user terminal, the behavior of the user including the application launched by the user, the URL accessed by the user, and the content acquired by the user, and the feeling of the user Referring to a storage device to be stored and searching for a user's feelings;
Searching for a content to be provided by referring to a storage device that stores the user's feelings and content in association with each other;
Providing the retrieved content to the user terminal.

The present invention is a method for providing a service to a user terminal using a server connected to the user terminal via a communication line,
The emotion information including the user's feeling estimated from the application launched by the user, the URL accessed by the user, and the user's behavior information including the content acquired by the user, and the feeling information of the user; Storing recommendation information relating to the associated service in the first database;
The method includes the steps of: searching for the recommendation information with reference to the first database when the user terminal is newly provided with emotion information, and transmitting the recommendation information to the user terminal.

Furthermore, the present invention is a method for providing a service to a user terminal comprising a server connected to the user terminal via a communication line,
Using a search engine to search for a site based on a search key entered by a user;
The emotion information including the user's feeling estimated from the application launched by the user, the URL accessed by the user, and the user's behavior information including the content acquired by the user, and the feeling information of the user; Storing the URL of the associated site in a database;
When there is newly provided mental information and a search key from the user terminal, a site search is executed by the search engine based on the provided search key, and the database is referred to the database based on the mental information. The URL of the site searched by the search engine is compared with the URL of the site acquired by referring to the database, and the URL of the site is transmitted to the user terminal according to the comparison result; A method characterized by comprising:

  According to the user terminal of the present invention, the method and the program used therefor, the user's behavior on the computer is generated as behavior information, and the user is determined based on the psychological discrimination information that associates the behavior information with the mental state of the user. Therefore, it is possible to estimate the feeling of the user when using the computer.

  According to the content providing apparatus of the present invention, and the method and program used therefor, the content to be provided is searched for and provided to the user terminal from the user's behavior on the computer and the user's feelings. Can provide users with content that suits their feelings.

  According to the service providing system of the present invention, the method and the program used therefor, by storing recommended information related to the service associated with the mental information estimated from the behavior information of the user on the computer, the user terminal can When new emotion information is provided, recommendation information corresponding to the provided emotion information can be transmitted to the user terminal to provide a service suitable for the user's emotion.

  According to the service providing system of the present invention, and the method and program used therefor, the URL of the site associated with the mental information estimated from the user's behavior information on the computer is stored, so that If the sentiment information and the search key are provided to the user terminal, the URL of the site according to the comparison result between the URL of the site searched by the search engine using the search key and the URL of the site associated with the sentiment information is set to the user terminal. To provide services that match the user's feelings.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
(First embodiment)
FIG. 1 is a configuration diagram illustrating a user terminal device according to the first embodiment of the present invention. The user terminal device 1 includes a heart estimator 10 that operates on a computer under program control. The heart condition estimation unit 10 includes a behavior monitoring unit 101, a heart condition estimation unit 102, a heart condition determination information storage unit 103, and a heart condition providing unit 104.

  The behavior monitoring unit 101 is resident on the computer, and a URL (Uniform Resource Locator) that the user is accessing with a WWW (World Wide Web) browser at that time periodically or whenever the state of the computer changes. A function for acquiring user behavior information including information, the name of the application program being used (hereinafter referred to as the program name), and the name of the content being used, and using the acquired usage A function of giving person behavior information.

  The feeling estimation means 102 is called from the action monitoring means 101 and based on the URL information, the program name, and the content name included in the user action information given from the action monitoring means 101, the feeling determination information storage unit 103. , A function for estimating the user's situation and feeling at that time from the search result as user feeling information, and a function for calling the feeling providing means 104 and giving the user feeling information.

  The heart condition discriminating information storage unit 103 stores the heart condition discriminating information referenced from the heart condition estimating means 102. The feeling determination information is information in which user action information is associated with the user's situation and feeling, and is based on, for example, URL information acquired as user action information, a program name, and a content name. It is referred to to determine the user's situation and feelings.

  The heart condition providing unit 104 is called by the heart state estimating unit 102 and provides the user heart state information to the function for holding the user heart state information given from the heart state estimating unit 102 and the application program operating on the computer. It has the function to do.

  Next, the operation of the user terminal device 1 will be described with reference to the flowchart shown in FIG. First, the behavior monitoring unit 101 acquires the above-described user behavior information (step A1), calls the mental state estimation unit 102 (step A2), and provides the acquired user behavior information to the mental state estimation unit 102 (step A3). ).

  The mind estimation means 102 searches the mind discrimination information storage unit 103 based on the user action information given from the action monitoring means 101 (step A4), and based on the search result, the situation of the user at that time Alternatively, the feeling is estimated as user feeling information (step A5). The estimated user feeling information is stored in an appropriate storage means built in the feeling estimation means 102. Next, the heart condition estimating means 102 calls the heart condition providing means 104 (step A6), reads the estimated user mind information from the storage means, and gives it to the heart condition providing means 104 (step A7).

  Thereafter, the mental state providing unit 104 waits for a user mental state information provision request from an application program running on the computer (step A8), and provides the user state information according to the user state information provision request (step A8). Step A9).

  Next, the operation of the user terminal device 1 will be described more specifically with reference to FIG. Here, it is assumed that the user uses the WWW browser 201 to access the WWW site and an external application program runs on the audio player 202. In this case, the behavior monitoring unit 101 acquires the URL information currently accessed by the WWW browser 201 as the user behavior information (corresponding to step A1). When the acquired URL information is “http://abc111.com”, the behavior monitoring unit 101 gives the user behavior information “URL = http: //abc111.com” to the mental state estimating unit 102. (Corresponding to steps A2 to A3).

  The feeling estimation means 102 searches the feeling determination information storage unit 103 based on the user behavior information. For example, information as shown in FIG. 4 is stored in the cardiac determination information storage unit 103 as cardiac determination information. As the mentality discrimination information, information that associates the URL information shown in (a) with the user's situation (working, resting, playing), and the application and user situation shown in (b) in the figure. Information that associates (work, study, and play), and information that associates the content name shown in (c) with the user's situation (work, rest, and play). Including.

  The feeling estimation means 102 searches the feeling determination information storage unit 103 based on the user behavior information “URL = http: //abc111.com” to obtain a search result “situation = working” (step Corresponding to A4). Based on the obtained search result, the mental state estimation means 102 estimates that the current situation of the user is “working”, and obtains a result of “user emotional information = working” (step A5). Correspondence). Next, the feeling estimation means 102 calls the feeling provision means 104 (corresponding to step A6) and gives the information “user feeling information = working” to the feeling provision means 104 (corresponding to step A7).

  Thereafter, the mental state providing means 104 waits for a user mental state information provision request (corresponding to step A8), and waits for a request from an external application program. For example, when the audio player 202 makes a user heart information provision request to the heart state providing unit 104, the heart state providing unit 104 provides the audio player 202 with information “user state information = working” (step). A9). The audio player 202 provides predetermined content to the user using the acquired user feeling information. As an example, the audio player 202 reproduces music having a calm atmosphere suitable for work based on the user feeling information “user feeling information = working”.

  According to the user terminal device 1 of the present embodiment, the user's behavior on the computer is acquired as user behavior information, and based on the user behavior information and the emotion discrimination information, the user's emotion information is obtained by the emotion estimation means 102. Therefore, it is possible to estimate the situation and feelings of the user when using the computer. Further, since the estimated user feeling information is provided to the audio player 202 by the feeling providing means 104, the user feeling information can be used by an external application program.

(Second Embodiment)
FIG. 5 is a configuration diagram showing a user terminal device and a service providing system using the user terminal device according to the second embodiment of the present invention. Hereinafter, in each embodiment, the same code | symbol is attached | subjected to the part which has the same function as the user terminal device 1 which concerns on 1st Embodiment, and it abbreviate | omits suitably the part which overlaps description. Here, the service providing system 100A is constructed by allowing the user terminal device 1A to connect to the music information site 300 and the Internet bookstore 400 using the WWW browser 201. The service providing system 100A is a music information site that can be connected via a network such as the Internet to a mental state estimation unit 10A that operates on a computer under program control, a WWW browser 201 that operates on a computer under program control. 300, and an Internet bookstore 400 that can be similarly connected via a network. The heart condition estimation unit 10A includes a behavior monitoring unit 101, a heart condition estimation unit 102, a heart condition determination information storage unit 103A, and a heart condition providing unit 104.

  The behavior monitoring unit 101 is resident on the computer, and periodically or whenever the state of the computer changes, the URL information that the user is accessing with the WWW browser 201 and the name of the program that is being used And the function of acquiring user behavior information including the name of the content being used, and the function of calling the mental state estimation means 102 and providing the acquired user behavior information.

  The mental state estimation unit 102 is called from the behavior monitoring unit 101, and based on the URL information included in the user behavior information given from the behavior monitoring unit 101, the program name, and the content name, It has a function of searching, a function of estimating the user's situation and feeling at that time from the search result as user feeling information, and a function of calling the feeling providing means 104 and giving the user feeling information.

  The feeling determination information storage unit 103A stores feeling determination information for determining a feeling based on URL information acquired as user behavior information, a program name, and a content name. The heart condition providing unit 104 is called by the heart state estimating unit 102 and provides the user heart state information to the function for holding the user heart state information given from the heart state estimating unit 102 and the application program operating on the computer. It has the function to do.

  The WWW browser 201 has a function of accessing a public WWW site via a network such as the Internet. The music information site 300 includes a WWW server 301. The WWW server 301 has a function of publishing information via a network. In this embodiment, “music information site” is used as an example of information to be disclosed. However, the information is not limited to music information, and various information such as sports information and car information may be disclosed. Even if it is music information, it may be disclosed only to limited users by means of disclosure of subdivided information such as rock and classic, or by membership system.

  The Internet bookstore 400 includes a WWW server 401, a history information storage unit 402 for different emotions, and a recommendation information storage unit 403 for different emotions. The WWW server 401 is a program that provides a mechanism for selling products over the Internet, has a function of selling products via a network such as the Internet, and a function of writing history information to the history information storage unit 402 by heart , And a function for reading recommendation information from the recommendation information storage unit 403 by heart condition and recommending a product. That is, the Internet bookstore 400 provides a service using the WWW server 401.

  The history information storage unit 402 for each heart stores access history information obtained from the user terminal device 1A using the WWW browser 201. The access history information includes user feeling information and user history information (for example, purchase history) such as products purchased when the user accesses the Internet bookstore 400 or searched information. Also, the recommended information storage unit 403 according to emotion stores user emotion information and the recommended information related to the service associated with the user emotion information. This recommendation information is updated based on the user emotion information stored in the history information storage unit 402 according to emotion and the user history information. The updated recommendation information reflects the access history information accumulated every time the Internet bookstore 400 is accessed from the user terminal device 1A, and thus is highly reliable as information that matches the user's emotional information. For example, the recommendation information includes information obtained by quantifying the type and frequency of the product purchased when the user feeling information is provided, and each time the information is updated, the quantified information becomes more user feeling information. It will be reflected.

  Next, the operation of the service providing system 100A will be described in detail with reference to the flowchart shown in FIG. Since steps A1 to A9 are the same as steps A1 to A9 shown in FIG. 2, steps A2 to A4 and A6 to A8 are omitted in the drawing for simplification. First, the user accesses the WWW server 301 of the music information site 300 using the WWW browser 201 (step B1). Next, the behavior monitoring unit 101 acquires user behavior information (step A1). Thereafter, the same processing as steps A2 to A4 shown in FIG. 2 is performed, and the mind estimation means 102 estimates the current situation or feeling of the user as user feeling information based on the search result. (Step A5). Further, processing similar to steps A6 to A8 shown in FIG. 2 is performed.

  On the other hand, the user starts access to the WWW server 401 of the Internet bookstore 400 using the WWW browser 201 (step B2). The WWW server 401 makes a request for user feeling information to the WWW browser 201 (step C1). Next, the WWW browser 201 receives the user feeling information request from the WWW server 401, and requests the feeling information providing means 104 for the user feeling information (step B3).

  The heart condition providing means 104 provides user feeling information to the WWW browser 201 (step A9). The WWW browser 201 obtains user feeling information from the feeling provision means 104 (step B4), and further transmits the user feeling information to the WWW server 401 (step B5). The WWW server 401 obtains user emotion information from the WWW browser 201 (step C2), and writes the access history information managed for each user emotion information into the history information storage unit 402 for each emotion (step C3).

  Next, the WWW server 401 searches the recommended information storage unit 403 by heart based on the user feeling information obtained from the WWW browser 201 (step C4), and the recommended information obtained as a result is stored in the WWW browser 201. It transmits to (step C5). Next, the WWW browser 201 receives recommendation information from the WWW server 401 and displays it (step B6). From this point on, the flow of processing at a general Internet bookstore site, such as purchase processing of recommended products, is performed.

  Next, the operation of the service providing system 100A will be described based on a specific example. As shown in FIG. 5, when the user is accessing the WWW server 301 of the music information site 300 using the WWW browser 201 (corresponding to step B1), the behavior monitoring unit 101 displays user behavior information as The URL information currently accessed by the WWW browser 201 is acquired (corresponding to step A1). When the acquired URL information is “http://abcd1111.com”, the user behavior information “URL = http: //abcd1111.com” is given to the mind estimation means 102 (steps A2 to A3). Corresponding).

  The feeling estimation unit 102 searches the feeling determination information storage unit 103A based on the user behavior information. For example, information as shown in FIG. 7 is stored in the heart condition determination information storage unit 103A as heart condition determination information. The emotion determination information includes information in which URL information is associated with the user's situation 1 (during play) and situation 2 (music, sports, and automobile).

  The feeling estimation means 102 searches the feeling determination information storage unit 103A based on the user behavior information “URL = http: //abcd1111.com”, so that “situation 1 = playing, situation 2 = music relation”. Is obtained (corresponding to step A4). Based on the obtained search result, the mental state estimation means 102 estimates that the current situation of the user is “playing” and “music related”, and “user mental information = playing AND music” "Relationship" is obtained (step A5). Next, the feeling estimation means 102 calls the feeling provision means 104 (step A6), and gives the information “user feeling information = related to AND music during play” to the feeling provision means 104 (corresponding to step A7). Thereafter, the mental state providing means 104 waits for a user mental state information provision request (corresponding to step A8).

  On the other hand, the user uses the WWW browser 201 to start access to the WWW server 401 of the Internet bookstore 400 (corresponding to step B2). The WWW server 401 requests user feeling information from the WWW browser 201 (corresponding to step C1). Further, the WWW browser 201 receives the user feeling information request from the WWW server 401 and requests the feeling information providing means 104 for the user feeling information (corresponding to step B3).

  The feeling providing means 104 provides the WWW browser 201 with information “user feeling information = related to AND music during play” as user feeling information (corresponding to step A9). The WWW browser 201 obtains user feeling information from the feeling provision means 104 (corresponding to step B4), and further transmits the user feeling information to the WWW server 401 (corresponding to step B5).

  The WWW server 401 obtains user emotion information from the WWW browser 201 (corresponding to step C2), and writes the access history information managed for each user emotion information into the history information storage unit 402 for each emotion (step C3). Correspondence). At this time, the access history information includes a record indicating access at the time of “user feeling information = related to AND music during play” and history information of the user.

  Next, the WWW server 401 searches the recommended information storage unit 403 by emotion based on “user emotion information = related to AND music during play” (corresponding to step C4). In step C4, “user emotional information = AND music relationship during play” is input as a search key, so that when the user is in a state of “user emotional information = AND music relationship during play”, the past The recommendation information related to the product is derived by referring to the purchase history of the product purchased in Next, the WWW server 401 transmits the recommended information obtained as a result to the WWW browser 201 (corresponding to step C5).

  Next, the WWW browser 201 receives recommendation information from the WWW server 401 and displays it (step B6). From this point on, the flow of processing at a general Internet bookstore site, such as purchase processing of recommended products, is performed. Although not specifically stated, it is assumed that there is an authentication process to identify the user when purchasing at the Internet bookstore site, and the "user identification information" obtained at that time is the Internet It is also used when accessing the bookstore site.

  According to the service providing system 100A of the present embodiment, the service provision history (product purchase history) provided corresponding to the user sentiment information is accumulated, so that a new user is received from the user terminal device 1A. When the sentiment information is provided, recommendation information corresponding to the user sentiment information can be transmitted to the WWW browser 201 based on the purchase history of the product, and as a result, a service suitable for the user's situation and sentiment can be provided.

(Third embodiment)
FIG. 8 is a configuration diagram showing a user terminal device and a service providing system using the user terminal device according to the third embodiment of the present invention. Here, the service providing system 100B is constructed by enabling the user terminal device 1B to connect to the music information site 300 and the Internet search site 500 using the WWW browser 201. The service providing system 100B is a music information site that can be connected via a network such as the Internet to a mental state estimation unit 10B that operates on a computer under program control, a WWW browser 201 that operates on a computer under program control. 300 and an Internet search site 500 that can be similarly connected via a network. Here, since the WWW browser 201 and the music information site 300 have been described in detail in the service providing system 100A, description thereof will be omitted. Compared to the above-described heart condition estimation units 10 and 10A, the heart condition estimation unit 10B has the same configuration except for heart condition determination information stored in a heart condition determination information storage unit 103B described later.

  The Internet search site 500 includes a WWW server 501, a search engine 502, and a heartbeat search filter information storage unit 503. The WWW server 501 and the search engine 502 are programs that provide a mechanism for searching a WWW site in the Internet, and have a function of notifying a corresponding WWW site for an inputted character string via a network such as the Internet. And having a function of narrowing down and providing search results according to user mental information based on information in the search filter information storage unit 503 classified by emotion. The search filter information storage unit 503 classified by heart stores information for narrowing down search results by heart. That is, the Internet search site 500 provides a service using the WWW server 501.

  Next, the operation of the service providing system 100B will be described in detail with reference to the flowchart shown in FIG. Since steps A1 to A9 are the same as steps A1 to A9 shown in FIG. 2, steps A2 to A4 and A6 to A8 are omitted in the drawing for simplification. First, the user accesses the WWW server 301 of the music information site 300 using the WWW browser 201 (step D1). Next, the behavior monitoring unit 101 acquires user behavior information (step A1). Thereafter, the same processing as steps A2 to A4 in FIG. 2 is performed, and the heart state estimation means 102 estimates the current state or state of the user as user state information based on the search result (step) A5). Further, the same processing as steps A6 to A8 in FIG. 2 is performed.

  On the other hand, the user starts access to the WWW server 501 of the Internet search site 500 using the WWW browser 201 (step D2). The WWW server 501 makes a request for a search key and user feeling information to the WWW browser 201 (step E1). Further, the WWW browser 201 receives the user feeling information request from the WWW server 501 and requests the feeling information providing means 104 for the user feeling information (step D3).

  The heart condition providing means 104 provides user feeling information to the WWW browser 201 (step A9). The WWW browser 201 obtains user feeling information from the feeling providing means 104 (step D4), further prompts the user to input a search key, and obtains a search key character string (step D5). Next, the WWW browser 201 transmits a search key character string and user feeling information to the WWW server 501 (step D6).

  Next, the WWW server 501 obtains the search key character string and user feeling information from the WWW browser 201 (step E2), passes the search key character string to the search engine 502, and executes the search by the search engine. (Step E3). The WWW server 501 receives the search results from the search engine 502, further acquires the search filter information for each heart from the search filter information storage unit 503 for each heart based on the user heart information, and narrows down the search results (step E4). ). Further, the WWW server 501 transmits the narrowed search result to the WWW browser 201 (step E5). Finally, the WWW browser 201 receives and displays the search result from the WWW server 501 (step D7).

  Next, the operation of the service providing system 100B will be described based on a specific example. As shown in FIG. 8, when the user is accessing the WWW server 301 of the music information site 300 using the WWW browser 201 (corresponding to step D1), the behavior monitoring unit 101 displays user behavior information as The URL information currently accessed by the WWW browser 201 is acquired (corresponding to step A1). When the acquired URL information is “http://abcd1111.com”, the user behavior information “URL = http: //abcd1111.com” is given to the mind estimation means 102 (steps A2 to A3). Corresponding).

  The feeling estimation means 102 searches the feeling determination information storage unit 103B based on the user behavior information. For example, information as illustrated in FIG. 10 is stored in the heart condition determination information storage unit 103B as heart condition determination information. As the emotion determination information, information that associates URL information with the situation 1 (during play), situation 2 (music relation, music relation, car relation) and situation 3 (classic, rock, commercial vehicle) of the user is associated. Including.

  The feeling estimation means 102 searches the feeling determination information storage unit 103B based on the user behavior information “URL = http: //abcd1111.com”, so that “situation 1 = playing, situation 2 = music relation, A search result “situation 3 = classic” is obtained (corresponding to step A4). Based on the obtained search result, the mental state estimation means 102 estimates that the current situation of the user is “playing”, “music-related”, and “classic”. A result of “information = AND music related AND music AND classic” is obtained (corresponding to step A5). Next, the feeling estimation means 102 calls the feeling provision means 104 (corresponding to step A6), and gives the information “user feeling information = AND music relationship AND classic during play” to the feeling provision means 104 (corresponding to step A7). ). Thereafter, the mental state providing means 104 waits for a user mental state information provision request (corresponding to step A8).

  On the other hand, the user uses the WWW browser 201 to start access to the WWW server 501 of the Internet search site 500 (corresponding to step D2). The WWW server 501 requests the search key and user feeling information to the WWW browser 201 (corresponding to step E1). Next, the WWW browser 201 receives a user mental state information request from the WWW server 501 and requests the user mental state information to the mental state providing unit 104 (corresponding to step D3). Next, the heart providing means 104 provides the WWW browser 201 with information “user feeling information = AND AND music relationship during play AND classic” as the user feeling information (corresponding to step A9).

  The WWW browser 201 acquires user feeling information from the feeling providing means 104 (corresponding to step D4), and obtains a search key by prompting the user to input a search key (corresponding to step D5). At this time, for example, “bus” is input to the search key input area on the WWW browser 201 by the user. Further, the WWW browser 201 transmits to the WWW server 501 a search key character string “search key = bus” and user emotion information “user emotional information = AND music relationship AND classic during play” ( Corresponding to step D6).

  The WWW server 501 obtains a search key character string and user feeling information from the WWW browser 201 (corresponding to step E2), and executes a search by the search engine 502 based on the search key character string (step E3). Corresponding). Here, the WWW server 501 receives a search result from the search engine 502. Search results by the search engine 502 include, for example, a site related to classic music whose URL is “http://2345abc.com”, and a site related to automobile buses whose URL is “http://321qwe.com”. , The site about the bath whose URL is “http://iuy890.com” is obtained.

  Further, the WWW server 501 acquires the search filter information for each heart from the search filter information storage unit 503 for each heart based on the user heart information. For example, information as shown in FIG. 11 is stored in the search filter information storage unit 503 by heart condition as search filter information by heart condition. As search filter information according to emotion, URL information, user situation 1 (playing, playing, working, resting), situation 2 (music-related, music-related, car-related, healing) and situation 3 ( (Classic, Rock, Commercial Vehicle, Bath).

  The WWW server 501 obtains “http://2345abc.com” by referring to the search filter information storage unit 503 by heart condition from the user condition information “user feeling information = AND music relationship AND classic while playing”. Further, by comparing with the search result obtained in step E3, a site related to classical music having the URL “http://2345abc.com” is obtained as a narrowed result (corresponding to step E4). Next, the WWW server 501 transmits the narrowed search result to the WWW browser 201 (corresponding to step E5). Next, the WWW browser 201 receives the search result from the WWW server 501 and presents the search result to the user (corresponding to step D7).

  According to the service providing system 100B of the present embodiment, the search result by the search engine 502 based on the search key input from the user is classified according to the emotional condition associated with the user emotional information provided from the user terminal device 1B. Since the search results are narrowed down based on the results obtained from the search filter information, it is possible to provide a service that matches the user's situation and feelings.

(Fourth embodiment)
FIG. 12 is a block diagram showing a user terminal apparatus according to the fourth embodiment of the present invention. The user terminal device 1 </ b> C includes a heart estimator 10 </ b> C that operates on a computer under program control. Further, the heart condition determination information storage unit 103C of the heart condition estimation unit 10C is connected to a heart condition determination information update unit 601 that operates on a computer under program control. The heart condition determination information update unit 601 can be connected to the heart condition determination information management server 701 via a network such as the Internet.

  The heart condition discrimination information update unit 601 operates regularly or irregularly, such as when instructed by a user, acquires the latest heart condition discrimination information from the heart condition discrimination information management server 701, and is stored in the heart condition discrimination information storage unit 103C. It has a function to update the feeling determination information. The heart condition determination information management server 701 has a function of holding the latest heart condition determination information and transmitting the latest heart condition determination information in response to a request from the heart condition determination information update unit 601.

  Next, with reference to the flowchart of FIG. 13, an operation for updating the cardiac determination information held in the cardiac determination information storage unit 103 </ b> C will be described in detail. First, the heart condition determination information update unit 601 connects to the heart condition determination information management server 701 via a network such as the Internet, and requests the latest heart condition determination information (step F1).

  Next, the cardiac determination information management server 701 transmits the latest cardiac determination information to the cardiac determination information update unit 601, and the cardiac determination information update unit 601 acquires the latest cardiac determination information from the cardiac determination information management server 701. (Step F2). At this time, there are a method of receiving all the latest emotion determination information together, a method of receiving only the difference, and the like, but either method may be used. Finally, the heart condition determination information update unit 601 updates the information held in the heart condition determination information storage unit 103C to the latest heart condition determination information (step F3). At this time, there are a method of replacing all of the latest emotion determination information and a method of rewriting only the difference, and any method may be used.

  According to the present embodiment, since the heart determination information held in the heart determination information storage unit 103C can be updated to the latest heart determination information, it is possible to ensure the reliability of the user heart information obtained by the heart estimation means 102. .

(Fifth embodiment)
FIG. 14: is a block diagram which shows the user terminal device 1D which concerns on the 5th Embodiment of this invention, and a service provision system using the same. Here, as an example, a case where the behavior monitoring unit 101 acquires a plurality of user behavior information at the same time will be described. The service providing system 100C includes a mind estimation unit 10D that operates on a computer under program control, a WWW browser 201 that operates on a computer under program control, and an audio player 202 that operates on the computer under program control. Has been. The feeling estimation unit 10D includes a behavior monitoring unit 101, a feeling estimation unit 102, a feeling determination information storage unit 103D, and a feeling providing unit 104.

  The behavior monitoring means 101 is resident on the computer and periodically or whenever the state of the computer changes, the URL information that the user is accessing with the WWW browser at that time and the name of the program being used And the function of acquiring user behavior information including the name of the content being used, and the function of calling the mental state estimation means 102 and providing the acquired user behavior information.

  The mental state estimation unit 102 is called from the behavior monitoring unit 101 and sets the mental state discrimination information storage unit 103D based on the URL information, the program name, and the content name included in the user behavior information given from the behavior monitoring unit 101. It has a function of searching, a function of estimating the user's situation and feeling at that time from the search result as user feeling information, and a function of calling the feeling providing means 104 and giving the user feeling information.

  The feeling determination information storage unit 103D stores feeling determination information for determining a situation and feeling based on URL information acquired as user feeling information, a program name, and a content name. The heart condition providing unit 104 is called by the heart state estimating unit 102 and provides the user heart state information to the function for holding the user heart state information given from the heart state estimating unit 102 and the application program operating on the computer. It has the function to do. The WWW browser 201 has a function of accessing a public WWW site via a network such as the Internet. The audio player 202 has a function of reproducing audio format data.

  Next, the operation of the service providing system 100C will be described in detail with reference to the flowchart shown in FIG. First, the behavior monitoring unit 101 acquires user behavior information (step G1), calls the mental state estimation unit 102 (step G2), and gives the acquired user behavior information to the mental state estimation unit 102 (step G3). .

  Next, the mental state estimating means 102 checks whether or not there are a plurality of user behavior information provided by the behavior monitoring means 101 (step G4). If there are not a plurality, the process proceeds to steps G5 to G10. That is, the mind estimation means 102 searches the mind discrimination information storage unit 103D based on the user behavior information (step G5), and based on the search result, the user situation or feeling at that time is determined as the user mind. Information is estimated (step G6). Further, the mental state estimation unit 102 calls the mental state provision unit 104 (step G7) and provides the estimated user state information to the mental state provision unit 104 (step G8).

  Finally, the heart condition providing unit 104 waits for a user mind information provision request from an application program running on the computer (step G9), and provides the user mind information according to the user mind information provision request (step G9). G10).

  On the other hand, when there are a plurality of user behavior information in step G4, the process proceeds to steps H1 to H3 and further to steps G7 to G10. That is, the heart condition estimation means 102 searches the heart condition determination information in the heart condition determination information storage unit 103D for each of the plurality of user behavior information (step H1). Further, the mental state estimation means 102 retrieves information (to be described later) indicating the priority for each user behavior information in the emotion determination information storage unit 103D with respect to the type of user behavior information, and obtains the priority (step H2). ). Next, based on the search result and the priority order, the mental state estimation unit 102 estimates the current state or state of the user as user state information (step H3). Since steps G7 to G10 are the same as those described above, a description thereof will be omitted.

  Next, the operation of the service providing system 100C will be described based on a specific example. As shown in FIG. 14, when a user is listening to music with the audio player 202 and accessing the WWW site using the WWW browser 201, the behavior monitoring unit 101 uses the audio player 202 as user behavior information. Acquires the name of the content currently being reproduced and the URL information currently accessed by the WWW browser 201 (corresponding to step G1). When the acquired content name is “XX support song” and the URL information is “http://abc111.com”, the content estimation means 102 receives “content name = XX support song” and “URL = http: //abc111.com ”is provided (corresponding to steps G2 to G3).

  Here, since there are a plurality of pieces of user behavior information (corresponding to step G4), the heart state estimation means 102 searches the heart state discrimination information storage unit 103D based on the respective user behavior information. For example, information as illustrated in FIG. 16 is stored in the heart condition determination information storage unit 103D as heart condition determination information. As emotion discrimination information, information that associates the content name with the emotion of the user (not energetic, mental labor, sad), URL information and the status of the user (work, rest, play) Information.

  The mind estimation means 102 searches the mind discrimination information storage unit 103D based on two pieces of user behavior information “content name = ○ × support song” and “URL = http: //abc111.com” A search result “feelings = not healthy” and “situation = working” is obtained (corresponding to step H1). Further, the heart condition estimating means 102 searches the heart condition discriminating information storage unit 103D and determines the priority order of the obtained search results (corresponding to step H2). For example, information indicating the priority order of the user behavior information as shown in FIG. 17 is stored in the heart condition discrimination information storage unit 103D. The information indicating the priority order indicates that, among the user behavior information, the application name has the highest priority, the URL information has the next priority, and the content name has the lowest priority.

  As a result, the mental state estimation means 102 prioritizes the URL information instead of the content name according to the information indicating the priority order, and estimates that the current situation of the user is “working”. The result “information = working” is obtained (corresponding to step H3). Next, the feeling estimation means 102 calls the feeling provision means 104 (corresponding to step G7) and gives the information “user feeling information = working” to the feeling provision means 104 (corresponding to step G8).

  Thereafter, the mind providing means 104 waits for a user mind information provision request (corresponding to step G9) and waits for a request from an external application program. For example, if the user accesses the WWW server 401 of the Internet bookstore 400 (see FIG. 5) with the WWW browser 201 at this time, a user heart information provision request is made to the heart state providing means 104. The mind providing means 104 transmits information “user feeling information = working” to the WWW browser 201 (corresponding to step G10). The WWW browser 201 transmits the acquired user feeling information to the WWW server 401.

  According to the service providing system 100C of the present embodiment, even if a plurality of user behavior information is acquired, the user mind information associated with the user behavior information according to the priority order is transmitted. In 400, recommendation information suitable for a user's situation and feelings can be provided.

  In the above-described embodiment, the cardiac determination information stored in the cardiac determination information storage units 103, 103A, 103B, and 103D is shown using FIG. 4, FIG. 7, FIG. 10, and FIG. As shown in FIG. 18, the user's situation and feelings with respect to the time zone, the feelings with respect to the temperature, and the feelings with respect to the weather may be stored as feelings discrimination information. Specifically, (a) in the figure holds information indicating the status (working, resting, working) of the user who uses the computer during the time period. .

  In the figure, (b) holds information indicating the feelings of the user who is using the computer during that time period (energy, sleepiness, a little fatigue, and considerable fatigue). The time here is one of values that can be acquired as user behavior information by the behavior monitoring means 101. In the figure, (c) holds information indicating the feelings (cold, comfortable, hot) of the user who uses the computer at that temperature (air temperature). The temperature here is one of values that can be acquired as user behavior information by the behavior monitoring means 101 using a temperature sensor or the like connected to a computer.

  In the figure, (d) holds information indicating the feelings (exhilaration, depression, anxiety) of the user who uses the computer at the weather location. The weather here is registered in the place where the computer is used in advance, and the behavior monitoring means 101 uses it by acquiring the current weather at the place from a weather information site or the like published on the Internet. It is one of the values that can be acquired as person action information. Even when a location where a computer is used is not registered in advance, it can be obtained by using a means for specifying a location such as GPS (Global Positioning System).

  Further, in the service providing system 100A, “user identification information” may be included in the access history information accumulated in the history information storage unit 402 according to the heart condition shown in FIG. In this case, instead of searching the recommended information storage unit 403 by heart in the process corresponding to step C4, the history information storage unit 402 by heart is referred to and the user indicated by the “user identification information” is stored in the past. In addition, a purchase history of purchasing a product when the state of “user feeling information = related to AND music during play” is acquired, and information regarding this product may be used as recommended information.

  Furthermore, when narrowing down the search result obtained in step E3 shown in FIG. 9, the service providing system 100B searches for a site with a URL that matches the result obtained from the search filter information classified by heart condition shown in FIG. Although the example which results is shown, it is not limited to this. For example, by storing URL information that is not desired to be displayed in the search filter information according to the feelings in the corresponding situation, a search result is obtained for a site having a URL that does not match with the result obtained from the search filter information according to the feelings. In addition, the search results may not be narrowed down but may be used in the same manner for changing the order.

  In the user terminal and the service providing system of the present invention, the following modes can be adopted. The feeling information providing means (104) provides feeling information in response to a providing request from an application launched by a user. Thereby, the application can use the emotion information.

  The heart information providing means receives a provision request from the service providing server (401, 501) connected to the user terminal via the communication line via the browser (201). Thereby, the service providing server can use the emotion information.

  Upon receiving the provision request, the heart information providing means transmits the heart information together with service information including the service that the user is receiving through the communication line at that time. As a result, not only the mental information of the user when receiving the service but also the contents of the service can be provided to the outside.

  The feeling determination information further includes information in which the environment in which the user terminal is used and information including the time zone are associated with the feeling of the user. In this case, the mental state of the user can be estimated from the environment such as temperature and weather where the user terminal is used and the time zone.

  The latest heart condition determination information is acquired from a server (701) that is connected to the user terminal via the communication line and provides the latest heart condition determination information, and based on the acquired latest heart condition determination information, the determination information storage device Update means (601) for updating the emotion determination information stored in. Thereby, since the heart condition discrimination information stored in the discrimination information storage device can be updated to the latest one, the reliability of the user's heart information obtained by referring to the discrimination information storage device can be ensured.

  The discrimination information storage device (103D) further stores a table in which information indicating the priority order of each type of user behavior information is stored, and the emotional information estimation unit receives a plurality of types of user behavior information. With reference to the table, the behavior information having a high priority is retrieved, and the emotion information is stored in the emotion information storage unit based on the emotion determination information associated with the retrieved behavior information. In this case, even if the behavior information of the user is, for example, a plurality of applications launched by the user on the computer, contents acquired by the user, and URL accessed by the user, these behaviors By referring to the priority order of information, it is possible to obtain heart information with high reliability.

  The server (401) receives from the user terminal, and stores in the second database (402), history information for each heart that stores the user's heart information and the service provided to the user in association with each other. The recommendation information in the first database (403) is updated based on the user's emotional information and service history information stored in the second database. In this case, every time the server is accessed from the user terminal, the history information for each emotional state is accumulated in the second database, and the accumulated history information for each emotional state is reflected in the first database. The type and frequency of services provided to the person can be associated for each emotional information. Therefore, it is possible to provide recommendation information that is more suitable for the user's feelings.

  As mentioned above, although this invention was demonstrated based on the suitable embodiment, the user terminal of this invention, a content provision apparatus, a service provision system, the method and program used for them are limited only to the structure of the said embodiment. The present invention includes various modifications and changes made from the configuration of the above embodiment.

The block diagram which shows the user terminal device which concerns on the 1st Embodiment of this invention. The flowchart which shows operation | movement of the user terminal device shown in FIG. The block diagram for demonstrating the operation | movement of a user terminal device more concretely. (A)-(c) is a figure which shows the cardiac determination information stored in the cardiac determination information storage part shown in FIG. The block diagram which shows the user terminal device which concerns on the 2nd Embodiment of this invention, and the service provision system using the same. The flowchart which shows operation | movement of the service provision system shown in FIG. FIG. 6 is a diagram showing heart condition determination information stored in the heart condition determination information storage unit shown in FIG. 5. The block diagram which shows the user terminal device which concerns on the 3rd Embodiment of this invention, and the service provision system using the same. The flowchart which shows operation | movement of the service provision system shown in FIG. FIG. 9 is a diagram showing heart condition determination information stored in the heart condition determination information storage unit shown in FIG. 8. The figure which shows the search filter information classified by heart condition stored in the search filter information storage part classified by heart condition. The block diagram which shows the user terminal device which concerns on the 4th Embodiment of this invention. The flowchart which shows the operation | movement at the time of updating the cardiac determination information which the cardiac determination information storage part shown in FIG. 12 hold | maintains. The block diagram which shows the user terminal device which concerns on the 5th Embodiment of this invention, and the service provision system using the same. The flowchart which shows operation | movement of the service provision system shown in FIG. (A), (b) is a figure which shows the cardiac determination information stored in the cardiac determination information storage part shown in FIG. The figure which shows the information which shows the priority of the user action information stored in the heart condition discrimination | determination information storage part shown in FIG. (A)-(d) is a figure which shows the variation of heart condition discrimination | determination information.

Explanation of symbols

1, 1A to 1D: User terminal devices 10, 10A to 10D: Heart state estimation units 100A to 100C: Service providing system 101: Behavior monitoring unit 102: Heart state estimation unit 103, 103A to 103D: Heart state discrimination information storage unit 104: Heart state provision Means 201: WWW browser 202: Audio player 300: Music information site 301: WWW server 400: Internet bookstore 401: WWW server 402: History information storage unit by heart condition 403: Recommended information storage unit by heart condition 500: Internet search site 501: WWW Server 502: Search engine 503: Search filter information storage unit 601 by heart condition 601: Heart condition determination information update unit 701: Heart condition determination information management server

Claims (19)

Behavior monitoring means for intermittently generating user behavior information including an application launched by the user, a URL accessed by the user, and content acquired by the user on the computer;
When the behavior information of the user is generated, the psychological information that estimates the psychological state of the user with reference to a discrimination information storage device that stores the psychological discrimination information that associates the behavioral information of the user with the psychological state of the user Heart information estimation means for storing the information in the heart information storage means;
A user information terminal, comprising: a user information terminal that intermittently reads out and provides user user information.   The user terminal according to claim 1, wherein the heart information providing unit provides the heart information in response to a provision request from an application launched by a user.   The user terminal according to claim 2, wherein the heart information providing means receives the provision request via a browser from a service provision server connected to the user terminal via a communication line.   4. The user according to claim 2, wherein, when receiving the provision request, the mental information providing unit transmits the mental information together with service information including a service received by a user through a communication line at that time. 5. Terminal.   The mental state determination information further includes an environment in which the user terminal is used, information including a time zone, and information that associates a user's mental state with each other. User terminal.   The latest heart condition determination information is acquired from a server that is connected to the user terminal via the communication line and provides the latest heart condition determination information, and is stored in the determination information storage device based on the acquired latest heart condition determination information. The user terminal as described in any one of Claims 1-5 further provided with the update means which updates the heart-condition discrimination | determination information currently performed. The discrimination information storage device further stores a table in which information indicating the priority order for each type of the user behavior information is stored,
When the plurality of types of behavior information of the user are received, the emotion information estimation means refers to the table, searches for behavior information having a high priority, and information on the emotion information associated with the retrieved behavior information. The user terminal as described in any one of Claims 1-6 which memorize | stores the said heart condition information in the said heart condition information storage means based on. A content providing apparatus connected to a user terminal,
Based on the application launched by the user terminal, the behavior of the user including the application launched by the user, the URL accessed by the user, and the content acquired by the user, and the feeling of the user Means for searching the user's feelings with reference to a storage device to be stored;
Means for searching for content to be provided with reference to a storage device that stores the user's mind and content in association with each other;
Means for providing the searched content to the user terminal. A service providing system comprising a server connected to a user terminal via a communication line, the server comprising:
The emotion information including the user's emotion estimated from the application launched by the user, the URL accessed by the user, and the behavior information of the user including the content acquired by the user, and the emotion information of the user And a first database for storing recommendation information related to the service associated with
A service providing system characterized in that, when new emotion information is provided from the user terminal, the recommendation information is searched with reference to the first database and transmitted to the user terminal. The server
A means for receiving from the user terminal and storing in the second database the history information for each mind that stores the mind information of the user and the service provided to the user in association with each other;
10. The service providing system according to claim 9, wherein the recommendation information in the first database is updated based on the mental information of the user stored in the second database and the history information of the service. A service providing system comprising a server connected to a user terminal via a communication line, the server comprising:
A search engine that searches the site based on a search key entered by the user,
The emotion information including the user's emotion estimated from the application launched by the user, the URL accessed by the user, and the behavior information of the user including the content acquired by the user, and the emotion information of the user And a database for storing the URL of the site associated with
When there is newly provided mental information and a search key from the user terminal, a site search is executed by the search engine based on the provided search key, and the database is referred to the database based on the mental information. The URL of the site searched by the search engine is compared with the URL of the site acquired by referring to the database, and the URL of the site is transmitted to the user terminal according to the comparison result. Characteristic service provision system. A program for a user terminal comprising a computer, the computer comprising:
A process of intermittently generating user behavior information including an application launched by the user, a URL accessed by the user, and content acquired by the user on the computer;
When the behavior information of the user is generated, the psychological information that estimates the psychological state of the user with reference to a discrimination information storage device that stores the psychological discrimination information that associates the behavioral information of the user with the psychological state of the user Storing the information in the heart information storage means;
And a process for intermittently reading out and providing the user's emotional information. A program for a content providing apparatus that is connected to a user terminal and provides content to the user terminal using a computer,
Based on the application launched by the user terminal, the behavior of the user including the application launched by the user, the URL accessed by the user, and the content acquired by the user, and the feeling of the user A process of searching for the user's feelings with reference to a storage device to be stored;
A process of searching for content to be provided with reference to a storage device that stores the user's feelings and content in association with each other;
And a providing process for providing the searched content to the user terminal. A program for a service providing system including a server connected to a user terminal via a communication line, the server including:
The emotion information including the user's feeling estimated from the application launched by the user, the URL accessed by the user, and the user's behavior information including the content acquired by the user, and the feeling information of the user; Storing recommendation information related to the associated service in the first database;
A program for executing a process of searching for the recommended information with reference to the first database and transmitting the new information to the user terminal when the user terminal newly provides emotional information. A program for a service providing system including a server connected to a user terminal via a communication line, the server including:
Using a search engine to search for a site based on a search key entered by the user;
The emotion information including the user's feeling estimated from the application launched by the user, the URL accessed by the user, and the user's behavior information including the content acquired by the user, and the feeling information of the user; A process for storing the URL of the associated site in the database;
When there is newly provided mental information and a search key from the user terminal, a site search is executed by the search engine based on the provided search key, and the database is referred to the database based on the mental information. Processing of comparing the URL of the site searched by the search engine with the URL of the site acquired by referring to the database, and transmitting the URL of the site to the user terminal according to the comparison result; , A program characterized by being executed. Intermittently generating in the computer behavior information of the user including the application launched by the user, the URL accessed by the user, and the content acquired by the user on the computer;
When the behavior information of the user is generated, the psychological information that estimates the psychological state of the user with reference to a discrimination information storage device that stores the psychological discrimination information that associates the behavioral information of the user with the psychological state of the user Storing in the heart information storage means;
Intermittently reading out and providing the user's emotional information. A method of providing content to a user terminal connected to a user terminal using a computer,
Based on the application launched by the user terminal, the behavior of the user including the application launched by the user, the URL accessed by the user, and the content acquired by the user, and the feeling of the user Referring to a storage device to be stored and searching for a user's feelings;
Searching for a content to be provided by referring to a storage device that stores the user's feelings and content in association with each other;
Providing the retrieved content to the user terminal. A method of providing a service to a user terminal using a server connected to the user terminal via a communication line,
The emotion information including the user's feeling estimated from the application launched by the user, the URL accessed by the user, and the user's behavior information including the content acquired by the user, and the feeling information of the user; Storing recommendation information relating to the associated service in the first database;
And a step of searching the recommended information with reference to the first database and transmitting the new information to the user terminal when the user terminal newly provides emotional information. A method of providing a service to a user terminal using a server connected to the user terminal via a communication line,
Using a search engine to search for a site based on a search key entered by a user;
The emotion information including the user's feeling estimated from the application launched by the user, the URL accessed by the user, and the user's behavior information including the content acquired by the user, and the feeling information of the user; Storing the URL of the associated site in a database;
When there is newly provided mental information and a search key from the user terminal, a site search is executed by the search engine based on the provided search key, and the database is referred to the database based on the mental information. The URL of the site searched by the search engine is compared with the URL of the site acquired by referring to the database, and the URL of the site is transmitted to the user terminal according to the comparison result; A method characterized by comprising:

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