JP2009135771A - Disaster measures support system cooperating with broadcasting - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To quickly acquire information required by residents in a disaster area at a time of disaster by suppressing the convergence of communication due to contacts from areas other than the disaster area. <P>SOLUTION: The disaster measures support system cooperating with broadcasting has an emergency information generation processing part 34 for generating emergency information for each disaster area at the time of disaster, and is further equipped with an emergency measures processing server 3 for transmitting the generated emergency information for each disaster area, a data broadcasting content server 4 for generating data broadcasting content based on the emergency information for each disaster area, converting the content to a data broadcasting stream for each disaster area, and outputting the stream, and a broadcasting equipment system 1 for distributing a program video stream to multiple pieces, and multiplexing the distributed video stream with the data broadcasting stream for each disaster area output from the data broadcasting content server, and broadcasting the stream to the disaster area through each transmitting station controlling the disaster area. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a broadcast-linked disaster countermeasure support system that multiplexes emergency information necessary for a disaster for each disaster area in a disaster during a disaster and provides it to a resident (receiving terminal) in the disaster area.

  Conventionally, broadcasting of television and radio has played an important role as a method of providing emergency information regarding disasters in the event of a disaster.

  In recent years, along with the digitization of television broadcasting, data broadcasting has started in addition to conventional video and audio broadcasting, and it has become possible to provide information in a data format.

Therefore, data content for data broadcasting is allocated to a vacant band of a predetermined video broadcasting service and broadcast as a digital satellite broadcast signal. Here, a plurality of broadcasting stations that do not have digital broadcasting-compatible facilities receive digital satellite broadcasting signals, extract the same data content allocated to a vacant band of a predetermined service, and service data that is broadcast on its own station, respectively. A digital broadcasting method has been proposed in which data content is reallocated to a receiving terminal owned by a large number of users (Patent Document 1).
JP 2005-204191 A

  However, in the broadcasting method as described above, the purpose is that a plurality of broadcasting stations that do not have digital broadcasting-compatible facilities simultaneously provide the same data content to residents in a wide area. Therefore, for example, even if the above-mentioned broadcasting method is applied to a system that provides necessary information at the time of a disaster, it is used to provide common information to residents in a wide area, and in fact, it is also used for providing disaster prevention information. Is being used.

  However, when an actual disaster occurs, the information required by local residents differs greatly between the disaster area and other areas. As a result, when the information necessary for disasters is provided to residents in a wide area, the residents living in the wide area will be in contact with each other at the same time. There is a problem that becomes difficult.

  In addition, even if necessary information is provided only in the disaster area, in the case of a wide-area disaster, necessary information for each disaster area, such as emergency contact information, evacuation site, etc., is different. There is a problem that it becomes difficult to do so, and there are many errors in contact with emergency contacts, the frequency of unnecessary use of communication lines increases, and the residents who need emergency cannot obtain the necessary information quickly when they need it. .

  The present invention has been made in view of the above circumstances, provides emergency information about disasters for each disaster area, suppresses communication congestion due to communication from areas other than the disaster area, and is necessary for residents in the disaster area at the time of disaster It aims at providing the broadcasting cooperation disaster countermeasure support system which can acquire information quickly.

(1) In order to solve the above-described problem, the present invention provides a broadcast cooperation disaster in which a video stream including audio information subjected to program organization processing is broadcast within a corresponding area via each transmitting station to which a broadcasting area is assigned. A countermeasure support system,
An emergency countermeasure processing server for generating emergency information for each disaster area at the time of a disaster, sending emergency information for each generated disaster area, and emergency information sent from the emergency countermeasure processing server A data broadcast content server that generates data broadcast content based on the emergency information for each disaster area, converts the generated data broadcast content into a data broadcast stream for each disaster area, and outputs the data broadcast content server, Broadcast that distributes a video stream to a plurality of streams, multiplexes the distributed video stream and a data broadcast stream for each disaster area output from the data broadcast content server, and broadcasts it through each transmitting station having jurisdiction over the disaster area This is a broadcasting-linked disaster countermeasure support system with an equipment system.

(2) Further, according to the present invention, in addition to the configuration described in (1), the emergency countermeasure processing server includes an incoming / response recording means for storing an incoming / response status, and the emergency countermeasure processing unit. An exchange that sets the incoming setting of the generated emergency contact information for each disaster area in the exchange and records the incoming situation in the incoming / response recording means when a call is received from the residents in each disaster area. It is the structure which added the control communication part.

  Furthermore, the emergency countermeasure processing server is provided with an incoming trend analysis unit that distributes and displays the incoming frequency for each disaster area from the incoming situation recorded in the incoming / response recording means, and can grasp the damage distribution at the initial stage of the disaster You may do it.

  Further, according to the present invention, the emergency countermeasure processing server newly generated in the configuration described in (1) is an incoming / response recording means for storing an incoming / response status and the emergency countermeasure processing unit. In addition to permitting incoming emergency contact information for each disaster area, a priority is given to the exchange for each disaster area and each emergency contact, and a means to receive preferential contact from the residents in the disaster area with the greatest damage is added. This is the configuration.

  According to the present invention, emergency information related to a disaster, for example, emergency contact information, is broadcast to each disaster area for each disaster area, so that communication congestion caused by communication from areas other than the disaster area can be suppressed. It is possible to provide a broadcast cooperation disaster countermeasure support system that can quickly acquire necessary information.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a block diagram showing an embodiment of a broadcast cooperation disaster countermeasure support system according to the present invention.

  This system is based on a broadcast facility system 1 that broadcasts a digital video broadcast signal including audio that has undergone programming, and a disaster emergency instruction and a necessary control instruction from an operator 2, and a necessary emergency for each disaster area. An emergency countermeasure processing server 3 that generates information, and a data broadcast content server 4 that receives emergency information from the emergency countermeasure processing server 3 and generates data content for data broadcasting for each disaster area. 3 is connected to a private branch exchange 5 which receives an incoming / response state at the time of a disaster and inputs the incoming / response state to the emergency countermeasure processing server 3 or causes the operator 2 to receive an incoming call.

  The broadcasting facility system 1 performs a program organization process based on various video contents, receives a video stream including a desired video stream, and transmits the video stream, and a video stream sent from the video transmitter 11 A video stream distribution device 12 that distributes the video stream, and stream multiplexing that time-division-multiplexes the distributed video stream and the data broadcast data stream for each disaster area (for each transmitting station) sent from the data broadcast content server 4. .. And the multiplexed streams output from the respective stream multiplexers 13a, 1b, 13c,... Are converted into predetermined radio frequencies, and the corresponding transmitting stations (transmitting stations, relays) are converted. Station) 14a, 14b, 14c,..., And radio frequency conversion (RF) units 15a, 15b, 15c,.

  Each of the transmitting stations 14a, 14b, 14c,... Broadcasts to a predetermined allocated area, and has a close relationship with the disaster area. In addition, the transmitting stations 14a, 14b, 14c,... Are enforced and managed by broadcasting companies and the like. For example, each local government installs a relay station for each small area in consideration of the area, and broadcasts. When broadcasting is possible to each small area via a relay station under a contract for borrowing digital video broadcasting only with a business company or the like in the event of a disaster, the relay station is also included in the transmitting station.

  The emergency countermeasure processing server 3 includes a disaster necessary information pool database 31, a disaster emergency information storage database 32, a user interface unit 33, an emergency information generation processing unit 34 that generates emergency information for each disaster area, and the emergency information generation processing unit. A content server communication unit 35 is provided for transmitting emergency information for each disaster area generated in 34 to the data broadcasting content server.

  As shown in FIG. 3, the disaster-necessary information pool database 31 includes each area (disaster area) determined in advance by the disaster countermeasure center, a transmitting station ID that transmits broadcast radio waves to each area, and emergency contact information (phone number). , E-mail address, URL, etc.) are set, and further, if necessary, evacuation site contact information, medical institutions that accept injured persons at the disaster countermeasure center, etc. are set in a table format, for example. For emergency contact information, etc., a telephone number that is used for a certain period only in the event of a disaster may be borrowed from a telecommunications carrier. In such a case, the telephone number is used for the area description of the evacuation site contact information. prepare.

  When the emergency information generation processing unit 34 generates emergency information for each disaster area, the disaster emergency information storage database 32 has a role of storing the generated emergency information for each disaster area together with the date and time when the disaster occurred. Yes.

  The user interface unit 32 generally has a role of a call center, and information between operation elements 36a, 36b, 36c,... Installed in association with components in the server and, for example, emergency contacts in a disaster area. It has a function to deliver. Note that the number of operation terminals 36a, 36b, 36c,... Is larger than the number of emergency contacts, and for example, two units may be installed for each emergency contact.

  The emergency information generation processing unit 34 functionally reads a list of disaster necessary information from the disaster necessary information pool database 31 based on a disaster emergency instruction input from a predetermined operation terminal 36a, for example, as shown in FIG. The disaster necessary information display means 34A to be displayed on the display unit of the operation terminal 36a and the selection instruction of the operator 2a, the disaster necessary information is selected for each disaster area, and is generated as emergency information. 34C, specifically, contact incoming setting means 34C for setting an emergency contact for each disaster area to the private branch exchange 5 to be described later, and an incoming call to the emergency contact for each disaster area for the private branch exchange 5. And priority order setting means 34D for setting the priority order.

  The emergency countermeasure processing server 3 includes an exchange communication control unit 37, an incoming / response recording database 38, and an incoming trend analysis unit 39.

  When the exchange communication control unit 37 receives an emergency contact incoming call setting or priority order for each disaster area from the emergency information generation processing unit 34, the exchange communication control unit 37 sets the incoming call and priority order for the private branch exchange 5, and When there is an incoming call to the private branch exchange 5 due to a contact from a local resident, the incoming situation for each disaster area is recorded in the database 38 and also displayed on a predetermined operation terminal 36a via the user interface unit 33. Yes.

  The incoming / response record database 38 accumulates the frequency of incoming calls from residents in the disaster area, the response status between the residents and the operator, such as the call duration and the call contents.

  The incoming call trend analysis unit 39 organizes the incoming call distribution, frequency, response status, etc. for each disaster area based on the data stored in the incoming / response recording database 38, and graphs based on predetermined graphic software, The information is displayed on the display unit of the operation terminal 36a.

  The data broadcast content server 4 includes an emergency countermeasure server communication unit 41 that receives emergency information transmitted from the emergency countermeasure processing server 3, a content database 42, a data broadcast content generation unit 43, and a plurality of stream conversion units. 44a, 44b, 44c,...

  The content database 42 stores, for example, normal content at the time of normal broadcasting such as weather information and news, and a disaster content template in which emergency information can be written according to a predetermined layout.

  When the data broadcast content generation unit 43 receives emergency information for each disaster area from the emergency countermeasure server communication unit 41, the data broadcast content generation unit 43 acquires a disaster content template from the content database 42, and stores emergency information for each disaster area according to the transmitting station ID. It combines by writing, generates text content data for disasters, and outputs it in multiple parts based on the transmitting station ID.

  Each stream conversion unit 44a, 44b, 44c,... Converts emergency information, which is character content data for disaster, into a character stream format, and sends it to the corresponding stream multiplexing devices 13a, 13b, 13c,. Has function.

  The private branch exchange 5 receives emergency information broadcast from each transmitting station 14a, 14b, 14c,... To each disaster area by the television receiver 7,. When an emergency contact is received via the communication company communication line 9, the incoming call is received according to the incoming call permission and priority incoming call, recorded in the incoming / response record database 38 via the exchange communication control unit 37, and The communication contents from the residents are received by the receivers 2a and 2b of the operator.

  Next, the operation of the broadcast cooperation disaster countermeasure support system configured as described above will be described with reference to FIG.

  When the emergency countermeasure processing server 3 starts operating when the power is turned on, the emergency information generation processing unit 34 executes a series of processes shown in FIG. That is, the emergency information generation processing unit 34 determines whether a disaster emergency instruction has been input from the main operation terminal 36a by the operator 2a via the user interface unit 33 (S1). When no disaster emergency instruction is input, the standby state is entered.

  When the emergency information generation processing unit 34 determines that a disaster emergency instruction has been input, the emergency information generation processing unit 34 executes the disaster necessary information display unit 34A. This disaster-necessary information display means 34A is a list (see FIG. 3) that describes the area (disaster area) from the disaster-necessary information pool database 31, the transmitting station ID that transmits the broadcast radio wave to each area, emergency contact information, and the like. Is displayed on the display unit of the operation terminal 36a through the user interface unit 33 (S2) or the disaster area is input from the input unit of the operation terminal 36a, and the necessary information on the corresponding disaster area is stored in the disaster required information pool database 31. (Disaster area, transmitting station ID for transmitting broadcast radio waves in the disaster area, emergency contact information, etc.) are read, displayed on the display unit of the operation terminal 36a, and sequentially read and displayed for each disaster area (S2).

  Subsequently, the emergency information generation processing unit 34 executes the disaster area emergency information generation unit 34B. This disaster area emergency information generation means 34B inputs a disaster area from the input unit of the operation terminal 36a, and if there is a corresponding disaster area in the list, the disaster area and its transmitting station ID, emergency contact information, etc. Is extracted and displayed on the display unit of the operation terminal 36a as emergency information of the disaster area (S4). When the disaster area is not in the list, the operator 2a inputs the disaster area, transmitting station ID, emergency contact information, etc. from the operation terminal 36a under the instruction of the maintenance countermeasure center, and the display unit of the operation terminal 36a Is generated as emergency information of the disaster area (S5).

  Further, when the operator individually designates and inputs the disaster area from the input unit of the operation terminal 36a and exists in the disaster required information pool database 31, the process proceeds in the same manner. That is, if it exists in the database 31, the process proceeds to S4, and if it does not exist, the process proceeds to step S5.

  In step S4, the corresponding disaster area is extracted and displayed. For example, there is no emergency contact or there is a description of the emergency contact, but when changing to another emergency contact, based on the judgment of whether or not there is a change The change process is performed (S6, S7). Usually, when a disaster occurs, it is an emergency, and a plurality of dedicated emergency contacts are borrowed based on a borrowing contract with a communication company and set in the private branch exchange 5.

  When one disaster area and its emergency information are determined, it is determined whether or not there is a next disaster area instruction input from the input unit of the operation terminal 36a (S8). If there is an instruction input, the process returns to step S3. Repeat the same process.

  If the next disaster area instruction is not entered, it is determined that the generation of necessary emergency information for the disaster area has been completed, and the emergency information for all disaster areas generated based on the disaster occurrence date and time is stored in the disaster emergency information storage database. 32 (S9).

  Thereafter, it is determined whether or not to permit incoming call based on a preset flag (S10). When the incoming call permission is set, the emergency information generation processing unit 34 executes the contact incoming call setting unit 34C. The contact incoming call setting means 34C takes out emergency contact information (including a telephone number as well as an e-mail address and URL as necessary) from the generated disaster area and emergency information, and switches the communication control unit 37 of the exchange. The incoming permission of the emergency contact information is set in the private branch exchange 5 via (S11).

  After performing the incoming call permission setting for a plurality of emergency contact information according to the number of disaster areas, the emergency information generation processing unit 34 executes the priority setting unit 34D. The priority order setting unit 34D displays a message as to whether to set the priority order on the display unit of the operation terminal 36a. If the operator 2a inputs priority data for each disaster area and each emergency contact information from the input part of the operation terminal 36a based on a command determined by the maintenance countermeasure center in consideration of the magnitude of damage in the disaster area, etc. In accordance with the rank data, priority order data is set in the private branch exchange 5 via the exchange communication control unit 37 (S12, S13).

  Note that if the incoming call permission is not set in step S10 and the priority order is not set in step S12, or the incoming call permission and the priority order are set, the emergency information generation processing unit 34 The emergency information is transmitted to the data broadcast content server 4 via the content server communication unit 35 (S14).

  When the data broadcast content generation unit 43 of the data broadcast content server 4 receives all the disaster areas and the emergency information from the emergency countermeasure server communication unit 41, the data broadcast content generation unit 43 temporarily stores them in appropriate storage means, and then stores the disaster content template from the content database 42. Are obtained by combining the emergency information of each disaster area in accordance with the transmitting station ID, generating character content data for disaster, and corresponding stream converters 44a, 44b, 44c, based on the transmitting station ID Are sent to the corresponding stream multiplexers 13a, 13b, 13c,...

  Here, each of the stream multiplexing devices 13a, 13b, 13c,... Is a data stream composed of a distributed video stream generated by the broadcasting facility system 1 and emergency information for each disaster area generated by the data broadcasting content server 4. Are converted to a predetermined radio frequency and broadcast from the transmitting stations 14a, 14b, 14c,.

  As a result, if the private branch exchange 5 has incoming permission and priority set, the residents in the disaster area obtain emergency contact information from the data broadcast via the TV receiver 7 or the portable receiver 8 and contact them. Come.

  At this time, when the incoming call permission and the priority order are set in the private branch exchange 5, the communication from the residents in the disaster area arrives at the private branch exchange 5 through the communication company communication line 9. Here, the private branch exchange 5 records the incoming state for each disaster area in the incoming / response record database 38 through the exchange communication control unit 37 for each disaster area, and on the display unit of the main operation terminal 36a through the user interface unit 33. Display the incoming call status by disaster area.

  Further, when there is an incoming call to the emergency contact for each disaster area, the private branch exchange 5 receives the call to the handsets 10a, 10b, 10c,... Of the operators 2a, 2b, 2c,. Resident and operators 2a, 2b, 2c,... Can respond to inquiries, etc. of residents in the disaster area, and the response time and, if necessary, the response content to the incoming / response record database via the switch communication control unit 37 38 is recorded.

  Furthermore, when priority is set for each disaster area and each emergency contact in the private branch exchange 5, the private branch exchange 5 contacts the emergency contact according to the priority of the incoming call when there is a contact from the residents in the disaster area to the emergency contact. By accepting, even if the communication line 9 is congested, it is possible to preferentially accept a contact from a disaster area where the damage is great.

  Furthermore, the emergency information generation processing unit 34 inputs the priority order at the initial stage of the system operation under the instruction of the maintenance countermeasure center and sets it in the private branch exchange 5. 36a is displayed momentarily on the display unit 36a, so that the priority order that has been changed anew is monitored via the user interface unit 33 or the switch communication control unit via the user interface unit 33 while watching the incoming call status for each priority setting. The priority order set in the private branch exchange 5 may be changed.

  Therefore, according to the embodiment as described above, emergency information suitable for the disaster area is provided for each disaster area, so that the residents in the disaster area can quickly obtain necessary information, and from residents other than the damaged area, For example, it is possible to solve the problem that the concentration of contacts to the emergency contact is lost and the original highly urgent contact is difficult to connect.

  Moreover, if not only the emergency contact information for each disaster area but also the nearest evacuation site contact information is broadcast in the emergency information, for example, the evacuation situation can be acquired immediately by going to the nearest evacuation site.

  Further, when an emergency contact is received from a resident in the disaster area, the incoming call state and response status for each disaster area are stored in the incoming / response record database 38. The frequency of incoming calls for each disaster area can be easily graphed and displayed on the display unit of the operation terminal 36a, so that it is possible to easily grasp the trends of residents with respect to the disaster, the damage distribution at the initial stage of the disaster, and the like. In addition, if the priority of incoming calls is set for each emergency contact in the disaster area, it is possible to preferentially accept the contact from the disaster area where the damage is large, and it is possible to quickly grasp the damage situation.

  Further, since the response status between the residents in the disaster area and the operator in charge of the disaster area is recorded in the incoming / response record database 38, the recorded contents are displayed on the display unit of the operation terminal 36a. In addition, it can greatly contribute to grasping the occurrence status and response status of disasters, and can be used for priorities of incoming calls.

  Furthermore, by making it possible to change the priority order according to the status of incoming calls from residents in the disaster area, it is possible to take actions that better match the situation of the disaster. If the disaster areas are close in distance, the priority can be lowered as appropriate, and appropriate disaster countermeasures can be utilized.

  Furthermore, when an operator in charge of a certain disaster area determines that the inhabitants who have contacted cannot be accurately explained due to panic or the like, for example, if there is an incoming call from the neighborhood (same disaster area), the incoming call is given priority. The situation can be grasped by receiving it, or the situation can be grasped via another operator in charge of the same disaster area.

(Other embodiments)
(1) In the above embodiment, in principle, it may be possible to secure emergency contact information for each disaster area in advance on the maintenance countermeasure center side, but from the occurrence of a disaster under a contract with a telecommunications company. If an emergency contact address is borrowed for a certain period of time and the emergency contact address is permitted to the private branch exchange 5, it can be used only at the time of a disaster, and miscommunication can be prevented.

(2) In the above embodiment, the transmitting station ID is included as emergency information for each disaster area. However, if a correspondence table between the disaster area and the transmitting station is provided on the data broadcasting content server 4 side, The transmitting station ID can be removed from the emergency information sent from the emergency countermeasure processing server 3.

  In addition, the present invention is not limited to the above-described embodiment, and various modifications can be made without departing from the scope of the invention.

The block diagram which shows one Embodiment of the broadcast cooperation disaster countermeasure support system which concerns on this invention. The block diagram which shows a specific example of the emergency measure process server and data broadcasting content server which are shown in FIG. FIG. 4 is a diagram showing an example of data arrangement in the disaster necessary information pool database shown in FIG. 3. The functional block diagram of the emergency information generation process part shown in FIG. The figure which shows the flow of a process of the emergency countermeasure process server.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 ... Broadcasting equipment system, 2 ... Operator, 3 ... Emergency countermeasure processing server, 4 ... Data broadcasting content server, 5 ... Private branch exchange, 7 ... Television receiver, 8 ... Portable receiver, 9 ... Telecommunications company communication line, 10a , 10b, 10c ... handset, 11 ... video transmission device, 12 ... video stream distribution device, 13a, 13b, 13c ... stream multiplexing device, 14a, 14b, 14c ... transmitting station, 15a, 15b, 15c ... radio frequency converter 31 ... Database for disaster necessary information pool, 32 ... Database for disaster emergency information storage, 33 ... User interface unit, 34 ... Emergency information generation processing unit, 35 ... Content server communication unit, 36a, 36b, 36c ... Operation terminal, 37 ... switch communication control unit, 39 ... incoming trend analysis unit, 42 ... content database, 43 ... data broadcasting content Generating unit, 44a, 44b, 44c ... stream conversion unit.

Claims (9)

In a broadcast cooperation disaster countermeasure support system that broadcasts a video stream including audio information that has been programmed into a corresponding area via each transmitting station to which a broadcasting area is assigned,
An emergency measure processing server that has an emergency measure processing unit that generates emergency information for each disaster area at the time of a disaster, and that sends emergency information for each generated disaster area;
The emergency information sent from the emergency countermeasure processing server is received, data broadcast content is generated based on the emergency information for each disaster area, and the generated data broadcast content is streamed to the data broadcast stream for each disaster area. A data broadcasting content server that converts and outputs to
Broadcast that distributes the video stream to a plurality of channels, multiplexes the distributed video stream and a data broadcast stream for each disaster area output from the data broadcast content server, and broadcasts the data stream through each transmitting station having jurisdiction over the disaster area A broadcast cooperation disaster countermeasure support system characterized by having an equipment system. In the broadcast cooperation disaster countermeasure support system according to claim 1,
The broadcast-linked disaster countermeasure support system, wherein the emergency information for each disaster area generated by the emergency countermeasure processing unit includes at least emergency contact information for each disaster area. In the broadcast cooperation disaster countermeasure support system according to claim 1,
The emergency cooperation information for each disaster area generated by the emergency countermeasure processing unit is emergency contact information for each disaster area, nearest evacuation site contact information, medical institution contact information, and the like. In the broadcast cooperation disaster countermeasure support system according to any one of claims 1 to 3,
The emergency countermeasure processing server sets the incoming permission of emergency contact information for each disaster area generated in the emergency countermeasure processing section in the exchange by storing the incoming / response recording means for storing the incoming / response status. A broadcast-linked disaster characterized by further providing means for recording the incoming call status in the incoming / response recording means and displaying it on the operation terminal when an emergency contact is received from the residents of the exchange Countermeasure support system. In the broadcast cooperation disaster countermeasure support system according to claim 4,
The emergency countermeasure processing server is provided with an incoming call trend analysis unit for distributing and displaying the incoming call frequency for each disaster area from the incoming call situation recorded in the incoming call / response recording means, so that the damage distribution at the initial stage of the disaster can be grasped. A broadcast cooperation disaster countermeasure support system characterized by In the broadcast cooperation disaster countermeasure support system according to any one of claims 1 to 3,
The emergency countermeasure processing server includes an incoming / response recording means for storing the incoming / response status, and permission to receive emergency contact information for each disaster area generated by the emergency countermeasure processing section, as well as for each disaster area / emergency contact. A broadcast-linked disaster countermeasure support system characterized by further comprising means for setting an incoming call priority for each destination in an exchange and receiving a preferential contact from a resident in a disaster area having a large damage. In the broadcast cooperation disaster countermeasure support system according to claim 4 or 6,
A broadcast cooperation disaster countermeasure support system characterized in that emergency contact information for each disaster area set in the exchange is set with a deadline. In the broadcast cooperation disaster countermeasure support system according to claim 4 or 6,
Depending on the incoming state of the disaster area displayed on the operation terminal, priority change data is input from the operation terminal, and the incoming call priority set in the exchange is changed via the emergency countermeasure processing unit. Broadcast cooperation disaster countermeasure support system characterized by setting. In the broadcast cooperation disaster countermeasure support system according to claim 1,
The data broadcast content server is provided with content storage means for storing normal content and disaster content templates, and at normal times reads out the normal content from the content storage means to generate the data content, and from the emergency countermeasure processing server A broadcast cooperation disaster countermeasure support system characterized in that when the emergency information sent is received, the data content is generated by writing emergency information for each disaster area in the disaster content template.

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