JP2009100334A - Apparatus and mobile terminal for dealing with visitor, and system therefor - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an apparatus and mobile terminal for dealing with a visitor and system therefor in which convenience and crime prevention property can be improved. <P>SOLUTION: The present invention relates to an apparatus 1 for dealing with a visitor communicably connected, via a public line network 4, to an authentication server 3 that is connected to an authentication DB 31 and performs identity authentication in response to a request, and a mobile terminal 2 that performs communication via a base station 5, comprising: an interphone outdoor unit 1a including an interphone means 11, an imaging means 12, and an authentication reading means 13 for reading authentication information and the like; and an interphone indoor unit 1b including a display means 15, a transmitting/receiving means 17, an operation setting storage means 16 which enables information setting and user operation input, and a control processing means 14 which causes the authentication reading means 13 to read authentication information, transmits the information to the authentication server 3 to request identity authentication of the principal, receives an authentication result or the like as a response, displays the authentication result, an image and the like on the display means if a state of going-outside is not set, and transfers the information to a set transfer destination if the state of going-outside is set. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a visitor reception apparatus, a visitor reception portable terminal, and a system thereof that can respond to or respond to a visitor both indoors and away.

  In recent years, security has been required to be strengthened socially, and an authentication system has been introduced in corporations in order to confirm the identity of the person entering the building. In the case of a general household, in addition to a normal intercom, a camera with a camera for monitoring visitors is also popular for enhancing security. Here, identity authentication techniques such as ID authentication and biometric authentication can be used for security enhancement, but the current situation is that they are not widely used. For this reason, there are many situations where it is necessary to deal with visitors who have not been identified.

2. Description of the Related Art Conventionally, a door phone device that is intended to confirm a predetermined visitor such as a trader is known (for example, see Patent Document 1). This technology allows an external device on the network to manage the information of specific visitors such as these vendors, and the door phone device receives these management information and uses them to authenticate these visitors. .
JP 2004-172680 A

  However, the conventional visitor reception device has a problem that convenience and crime prevention are not sufficiently high. Specifically, it was not possible to secure sufficiently high security for persons other than the contractor, and it was impossible to respond when going out. Therefore, in some cases, it was necessary to wait for a visit, and going out was sometimes restricted. In some cases, it could not be distinguished from suspicious individuals.

  In view of the above situation, an object of the present invention is to provide a visitor reception apparatus, a visitor reception portable terminal, and a system thereof that can improve convenience and security.

In order to solve the above problems, the present invention provides the following configurations.
The invention according to claim 1 is a visitor reception apparatus that is communicably connected to an authentication server that performs personal authentication and a user's mobile terminal via a network, and that enables interaction with a visitor. Intercom means for enabling notification of visits of visitors and enabling conversation between at least indoors and outdoors, imaging means for capturing images of the outdoors and generating visitor images or videos, biometric information and ID cards Authentication reading means capable of reading the ID authentication information stored in the display, display means for displaying predetermined information including an image or video captured by the imaging means, and the mobile terminal and the authentication via the network A transmission / reception means that enables communication with the server, and an operation that is operated by the user to enable setting of going out, setting of a transfer destination, setting of a response method, and storing the set information. A setting storage unit, and the authentication reading unit that reads the biometric authentication information or the ID authentication information, transmits the read information to the authentication server via the transmission / reception unit, requests personal authentication, and includes an authentication result. The authentication result information is received from the authentication server, and when the outing is not set in the operation setting storage means, the authentication result information and the image or the video are displayed on the display means to respond to the visitor. Control processing that enables the response to the visitor by transferring the authentication result information and the image or the video to the set transfer destination when going out is set in the operation setting storage means And means.

  According to a second aspect of the present invention, in the visitor reception apparatus according to the first aspect, the operation setting storage means enables a setting with a priority assigned to a transfer destination, and the control processing means The communication is transferred to the user's mobile terminal in order from the highest one until the communication connection is obtained. When the communication connection is not realized by a predetermined priority in the transfer, the transfer is terminated, and a transfer request is received from the user's mobile terminal. It is characterized in that the transfer is performed when there is.

  According to a third aspect of the present invention, in the visitor reception apparatus according to the first or second aspect, when the control processing unit is not set to go out in the operation setting storage unit, from the notification of the visit The time is measured and the transfer is started when the operation setting storage means is not operated by a predetermined time.

  The invention according to claim 4 is a portable terminal that communicates with the visitor reception device according to any one of claims 1 to 3 via a network, wherein the telephone number of the visitor reception device and The transfer destination and the response method are stored, and as the response method, at least “conversation” that means talking with a visitor, “no response” that means not responding, and the visitor response device "Voice Guidance" which means that voice guidance is output via this, and "Transfer" which means that the visitor reception device is instructed to transfer to another mobile terminal can be set. When the response method is selected, the selected response method can be transmitted to the visitor reception device.

  According to the first aspect of the present invention, there is provided a visitor reception apparatus that is communicably connected to an authentication server that performs personal authentication and a user's mobile terminal via a network, and that enables interaction with a visitor. Intercom means for enabling notification of visits to the visitor and enabling conversation between at least indoors and outdoors, imaging means for imaging the outdoors and generating visitor images or videos, biometric information and ID Authentication reading means capable of reading the ID authentication information stored in the card, display means for displaying predetermined information including an image or video captured by the imaging means, and the mobile terminal and the authentication server via the network Transmission / reception means for enabling communication and operation setting storage means operated by a user to enable setting of going out, setting of a transfer destination, setting of a response method, and storing set information The authentication reading unit reads biometric authentication information or ID authentication information, transmits the read information to the authentication server via the transmission / reception unit, requests personal authentication, and receives predetermined authentication result information including the authentication result from the authentication server. When the outing is not set in the operation setting storage means, the authentication result information and the image or the video are displayed on the display means to enable a response with the visitor, and when the outing is set in the operation setting storage means And a control processing means for enabling the response to the visitor by transferring the authentication result information and the image or video to the set transfer destination, and thus improving the convenience and crime prevention. An apparatus can be realized.

  According to the second aspect of the invention, in addition to the effect of the first aspect, the operation setting storage unit enables the setting with the priority assigned to the transfer destination, and the control processing unit is configured from the one with the higher priority. Transfers to the user's mobile terminal in order until a communication connection is obtained, and if the transfer does not achieve the communication connection by the predetermined priority, the transfer ends, and the transfer is performed when a transfer request is received from the user's mobile terminal Therefore, convenience can be further improved.

  According to the invention of claim 3, in addition to the effect of claim 1 or claim 2, the control processing means measures the time from the notification of the visit when the outing is not set in the operation setting storage means. Since the transfer is started when the operation setting storage means is not operated by a predetermined time, the convenience can be further improved.

  According to a fourth aspect of the present invention, there is provided a visitor reception portable terminal that communicates with the visitor reception apparatus according to any one of the first to third aspects via a network, the visitor reception apparatus. Phone number, forwarding address and response method are stored, and as a response method, at least “conversation” which means talking to a visitor, “no answer” means that no response is made, a visitor response device `` Voice guidance '' that means outputting voice guidance via, and `` Transfer '' that means instructing visitor reception device to transfer to other visitor reception mobile terminals can be set, When the user selects one of the response methods, the selected response method can be transmitted to the visitor response device, so that a visitor response portable terminal capable of improving convenience and crime prevention can be realized. it can.

Hereinafter, embodiments of the present invention will be described with reference to the drawings showing examples.
FIG. 1 is a block diagram schematically showing an embodiment of a visitor reception system according to the present invention. As shown in FIG. 1, the visitor reception system can communicate with a visitor reception apparatus 1 that is communicably connected via a public line network 4 and a device on the public line network 4 via a base station 5. Mobile terminal 2 for receiving visitors, and authentication server 3 connected to authentication database 31 and performing user authentication in response to a request.

  The visitor reception apparatus 1 includes an intercom room exterior 1a attached to an outer lateral wall of the entrance door, and an interphone interior 1b attached to an interior wall of the entrance door, for example, a living room. FIG. 2 is a view showing a state in which the exterior of the intercom room is attached to the outside of the entrance door, and FIG. 3 is a view showing a state in which the interior of the intercom room is attached to the inside of the entrance door.

  The intercom room exterior 1a includes a call buzzer and interphone means 11 that enables a call between at least the room and the outside, and a video camera, for example. And an authentication reading means 13 that reads biometric authentication information such as fingerprints and irises, ID authentication information stored in an ID card, etc., and outputs the information as personal authentication information to the exterior intercom room 1a. Here, the ID card is issued by, for example, a company to prove the attribution, and stores ID authentication information and the like.

  FIG. 4 is a schematic diagram showing a configuration when the exterior of the intercom room is viewed from the outside. The intercom means 11 has a call button 111 for a call buzzer and a speaker 112 on the outside. The authentication reading unit 13 includes a finger placement unit 131 on which a finger is placed to read a fingerprint as biometric authentication information and an ID card reader 132 that reads ID authentication information from an ID card. It is designed to read the fingerprint of a finger.

  Returning to FIG. 1, the intercom room interior 1 b detects the pressing of the call button 111, and performs predetermined control and processing for response or response including control of the intercom room exterior 1 a, authentication request to the authentication server 3, and the like. A control processing unit 14 that performs the control, a display unit 15 that displays predetermined information such as an image, a video, operation information, an authentication result, and a response menu output from the imaging unit 12 according to the control of the control processing unit 14, and a response Alternatively, various settings and information used for the response can be input, the set or input information is stored, and the operation setting storage means 16 operated at the time of reception or response and the public line network 4 And a transmission / reception means 17 that enables communication with the visitor reception portable terminal 2, communication with the authentication server 3, and the like.

  FIG. 5 is a schematic diagram showing a configuration when the interior of the intercom room is viewed from the outside. The display unit 15 includes an operation screen 151 that displays a response menu, setting contents, and the like, an image display screen 152 that displays an image or video output from the imaging unit 12, an authentication result display screen 153 that displays an authentication result, It has a certifier attribute display image 154 for displaying a visitor's name, affiliation, and attributes as a result of authentication. The operation setting storage means 16 includes a setting operation button 161 that enables various settings and information input and operations used for response or response to the outside, and an occupancy mode button 162 that sets the operation mode to “occupancy mode”. And an outing mode button 163 for setting the “outing mode” and a response button 164 to be pressed in response or response, and are stored in a non-illustrated non-volatile memory or the like.

  When the visitor responds to the call button 111, the visitor reception apparatus 1 sends an authentication request voice guidance via the speaker 112 to request authentication from the visitor. At this time, when prompted by voice guidance, for example, if the visitor is a trader, the ID card is passed through the ID card reader 132 and the ID authentication information is read, and the biometric information such as an acquaintance can be obtained. In this case, biometric authentication information such as a fingerprint is read by reading means (not shown) in the authentication reading means 13. The authentication information is output from the authentication reading unit 13 to, for example, the control processing unit 14 in the intercom room 1b, and is transmitted to the authentication server 3 via the public line network 4 via the transmission / reception unit 17. When authentication result information such as an authentication result and a visitor attribute is returned from the authentication server 3, the authentication result information is displayed on the display unit 15.

  Accordingly, the user can determine a response or response method with high crime prevention based on authentication result information displayed on the screens 152 to 154 and authentication result information such as visitor attributes. That is, the user can select one of the items in the response menu in the operation screen 151 based on the authentication result information, and a response method corresponding to the selected item is possible. Specifically, by pressing the response button 164 and selecting “1 conversation”, the conversation with the visitor may be rejected by selecting “2 no response”, for example, rejecting a response to an unauthenticated visitor. By selecting “3 voice guidance”, a response via voice guidance is possible, and by selecting “4 transfer”, forwarding to the visitor reception portable terminal 2 becomes possible as a response method.

  Here, when “4 transfer” is selected, a transfer destination list including information such as a transfer list, a transfer destination number, and a transfer destination priority may be displayed. FIG. 6 is an explanatory diagram of an example of the transfer destination list. Since the transfer is performed according to the priority level, in the example shown in FIG. 6, “father mobile phone”, “sister mobile phone”, and “mother mobile phone” are performed in this order. Specifically, when the visitor reception mobile terminal of the forwarding destination “Father Mobile” is out of service or out of battery, for example, it is transferred to the “Sister Mobile” with the second highest priority. ”Is not connected, it is possible to transfer to“ mother mobile phone ”having the third highest priority in order of priority. Note that the visitor reception apparatus 1 performs the transfer again to the received transfer destination when a separate transfer destination is returned from the transfer destination.

  Furthermore, by selecting “5 various settings”, for example, various settings for voice guidance can be made. FIG. 7 is an explanatory diagram showing an example of a set voice guidance list. Selection from the reception menu, input or setting to the transfer destination list and voice guidance list, and other operations can be realized via the setting operation button 161. Even if “5 various settings” is selected, information used to control response or response refusal or allowance when the authentication result of the visitor does not indicate authentication is set. Good.

  Here, when the occupancy mode button 162 is pressed to enter the occupancy mode, it is possible to converse with the visitor by selecting “1 conversation” from the response menu displayed when the response button 164 is pressed. It is possible to operate the setting operation button 161 such as not responding by selecting “2 no response”, responding with the voice guidance set by selecting “3 voice guidance”.

  When the outing mode button 163 is pressed to enter the outing mode, for example, a visit notification is transferred to the visitor reception mobile terminal according to the priority shown in FIG. In addition, an absence timer is provided for measuring a response time from when the call button 111 is pressed until the response button 164 is pressed, and is set so that transfer is started when the response time exceeds a preset threshold. It's okay. Thereby, for example, when the user forgets to set the “outing mode” and goes out in the “in-room mode”, a response at the destination is possible. Further, when the transfer is performed, the reception mode may be switched to the “outing mode”, and the “occupancy mode” button may be pressed again to return to the “occupancy mode”.

  FIG. 8 is a schematic diagram showing a configuration when the visitor reception portable terminal in the opened state is viewed from the outside. The visitor reception mobile terminal 2 is a so-called mobile phone, and displays an image display screen 211 that displays images, videos, and the like received from the visitor reception apparatus 1 and authentication result information such as authentication results and visitor attributes. A display 21 having a character display screen 212 and an operation panel 22 that enables operation input, selection, and the like via operation buttons 221 to 224 are provided. When the visitor reception portable terminal 2 receives an incoming call, the visitor reception portable terminal 2 determines whether the call is received from the visitor reception apparatus 1 based on the received telephone number, and when it is determined as the telephone number of the visitor reception apparatus 1 , To allow remote response. The remote response may be realized, for example, by an application program (hereinafter referred to as a remote response application) stored in the visitor reception portable terminal 2.

  The remote response application performs a remote response process for realizing a remote response, and displays, for example, authentication information, received image, received video, visitor attribute, response menu, etc. The response menu item is returned, and a response such as conversation can be made according to the selected item. The response menu has “1 conversation”, “2 no response”, “3 voice guidance”, and “4 transfer” as items corresponding to the response menu of the visitor response device 1. Is displayed. Here, when “4 transfer” is selected, a list of transfer destinations in the address book stored in the visitor reception mobile terminal 2 may be displayed, and transfer may be performed when the transfer destination is selected. .

  In response to the authentication request from the visitor response device 1, the authentication server 3 compares the transmitted authentication information such as biometric authentication information and ID authentication information with the data in the authentication database 31, and performs the authentication. At least the authentication result is returned. The authentication database 31 stores biometric authentication information, ID authentication information, and the like registered in advance by a user who is a reference original, and stores, for example, the company name, name, employee number, and the like of the visitor as ID authentication information.

  FIG. 9 is a flowchart illustrating the flow of visitor reception processing performed by the visitor reception apparatus. First, the control processing unit 14 repeatedly detects the pressing of the call button 111, and performs a pressing detection process for starting processing in subsequent steps when it is detected (S101). Next, the control processing unit 14 provides voice guidance via the speaker 112 to prompt the visitor to perform an authentication operation, etc., and obtains authentication information via the authentication reading unit 13, and sends the authentication information via the transmission / reception unit 17. Authentication processing is performed to request authentication from the authentication server 3 and receive a returned authentication result (S102).

  Next, the control processing unit 14 determines whether or not the user has been authenticated based on the authentication result (S103). When it is determined that the user has not been authenticated, it is determined whether or not response-permitted control information is set. (S104). When the control processing unit 14 determines in step S104 that the response-permitted control information is not set, for example, processing corresponding to “2 no response” is performed (S105).

  When it is determined in step S103 that the user has been authenticated, and in step S105, it is determined that response-permitted control information has been set, the control processing means 14 detects the operation mode (S106), and “outing mode” Is determined (S107). When it is determined in step S107 that the mode is not “outing mode”, that is, “in-room mode”, the control processing unit 14 displays the image or video output from the imaging unit 12, the authentication result received from the authentication server 3, and the like. Then, the measurement of the response time and the detection of the response button are started (S108), and the process waits until there is an earlier one of the response button detection or the response time threshold elapse (S109).

  Next, the control processing unit 14 determines whether or not the response button has been pressed before the threshold of the response time elapses (S110). When it is determined that the response button has been pressed, a response in the room is enabled (S111). ).

  When it is determined in step S107 that the “outing mode” is set, and when it is determined that the response button is pressed in step S110, the control processing unit 14 sets, for example, 100 or the like as the reference priority (S112). Here, the priority in the transfer destination list is assumed to be a value less than 100. Next, the control processing unit 14 detects a transfer destination having a priority value that takes the maximum value less than the reference priority from the transfer destination list (S113), and transfers the transfer destination to the visitor reception portable terminal (S114). ).

  Next, the control processing unit 14 determines whether or not the communication connection to the transfer destination is completed within a predetermined time (S115). When it is determined that the communication connection is not completed, the current priority is set to the above-mentioned reference priority. In step S116, the process returns to step S113 to transfer to another transfer destination, and the processes in the subsequent steps are repeated.

  When the communication connection to the transfer destination is completed within a predetermined time in step S115, the control processing means 14 performs a remote response process that enables a remote response upon receiving a response from the transfer destination (S117).

  FIG. 10 is a diagram illustrating a flow chart for explaining a flow of processing performed for an incoming call on the visitor reception portable terminal side. First, when an incoming call is received, the visitor reception portable terminal 2 detects a telephone number by a normal operation and compares it with the telephone number of the visitor reception apparatus 1 as an incoming call process (S201). Next, similarly in a normal operation, the visitor reception portable terminal 2 determines whether or not the incoming call is from the visitor reception apparatus 1 based on the comparison result of the telephone number (S202). When it is determined that the incoming call is not received from the device 1, a normal visitor reception portable terminal function is realized (S203).

  When it is determined in step S202 that the incoming call is from the visitor reception apparatus 1, the visitor reception portable terminal 2 activates the remote response application (S204), and the authentication result, image received from the visitor reception apparatus 1 is displayed. , Display the video, visitor attributes, response menu, etc. to prompt the user to perform the operation (S205), and “1 conversation”, “2 no response”, “3 voice guidance”, “3” via the operation buttons 221 to 224 Detection is performed after selection of an item such as “4 transfer” is pressed (S206).

  Next, the visitor reception portable terminal 2 determines whether or not the item selected in the button press detection process in step S206 is “4 transfer” (S207), and determines that it is “4 transfer”. When the forwarding destination is specified, the forwarding destination list is displayed (S208), the designated forwarding destination is returned when the forwarding destination is designated (S209), and the visitor reception apparatus 1 retransmits the forwarding destination. Do.

  Next, when it is determined that the item selected in step S206 is not “4 transfer”, the visitor reception portable terminal 2 determines whether or not the item selected in step S206 is “2 no response”. (S210) When it is determined that “2 no response”, “2 no response” is returned (S211), and the visitor reception apparatus 1 performs a corresponding process.

  Next, when it is determined in step S210 that the item selected in step S206 is not “2 no response”, the visitor reception mobile terminal 2 determines whether the item selected in step S206 is “3 voice guidance”. (S212), and when it is determined that it is "3 voice guidance", a voice guidance list is received from the visitor reception device 1 and displayed (S213), and information corresponding to the selected voice guidance ( For example, ID) is returned (S214), and the visitor reception apparatus 1 performs a corresponding process.

  Next, in step S212, when it is determined that the item selected in step S206 is not “3 voice guidance”, the visitor reception portable terminal 2 returns “1 conversation”, and the visitor reception apparatus 1 responds. By performing the above, it becomes possible to respond to the visitor on the go (S215).

It is a block block diagram which shows typically one Example of the visitor reception system by this invention. It is a figure which shows the state by which the exterior of the intercom room was attached to the outer side of a front door. It is a figure which shows the state by which the intercom room interior was attached inside the entrance door. It is a schematic diagram which shows a structure when the intercom room exterior is seen from the outside. It is a schematic diagram which shows a structure when the intercom room interior is seen from the outside. It is explanatory drawing which shows an example of a transfer destination list. It is explanatory drawing which shows an example of the set voice guidance list. It is a schematic diagram which shows a structure when the visitor reception portable terminal in the open state is seen from the outside. It is a figure which shows the flowchart explaining the flow of the visitor reception process which a visitor reception apparatus performs. It is a figure which shows the flowchart explaining the flow of the process performed with respect to an incoming call by the visitor reception portable terminal side.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Visitor response apparatus 1a Outside intercom room 1b Inside intercom room 2 Visitor response portable terminal 3 Authentication server 4 Public line network 5 Base station 11 Interphone means 12 Imaging means 13 Authentication reading means 14 Control processing means 15 Display means 16 Operation setting storage Means 17 Transmission / reception means 21 Display 22 Operation panel 31 Authentication database 111 Call button 112 Speaker 131 Finger placement unit 132 ID card reader 151 Operation screen 152 Image display screen 153 Authentication result display screen 154 Certifier attribute display image 161 Setting operation button 162 Mode button 163 Outing mode button 164 Response button 211 Image display screen 212 Character display screen 221 to 224 Operation buttons

Claims (4)

A visitor response device that is communicably connected to an authentication server that performs personal authentication and a mobile terminal of a user via a network, and that enables interaction with a visitor,
An intercom means that allows the user to be notified of the visit of the visitor and at least allows conversation between indoors and outdoors;
Imaging means for imaging the outdoors to generate an image or video of a visitor;
Authentication reading means capable of reading biometric authentication information and ID authentication information stored in an ID card;
Display means for displaying predetermined information including an image or video captured by the imaging means;
Transmission / reception means for enabling communication to the portable terminal and the authentication server via the network;
Operation setting storage means operated by the user to enable setting of going out, setting of a transfer destination, setting of a response method, and storing set information;
The authentication reading unit reads the biometric authentication information or the ID authentication information, transmits the read information to the authentication server via the transmission / reception unit, requests personal authentication, and receives predetermined authentication result information including an authentication result. The authentication result information and the image or the video are displayed on the display means when receiving from the authentication server and the operation setting storage means is not set to go out, and a response with a visitor is made possible, and the operation Control processing means for enabling the response with the visitor by transferring the authentication result information and the image or the video to the set transfer destination when going out is set in the setting storage means. Visitor response device characterized by that.   The operation setting storage means enables setting with a priority assigned to a transfer destination, and the control processing means performs transfer to a user's mobile terminal until communication connection is obtained in order from the higher priority, The visitor according to claim 1, wherein the transfer is terminated when a communication connection is not realized by a predetermined priority in the transfer, and the transfer is performed when a transfer request is made from the portable terminal of the user. Reception device.   When the control processing unit is not set to go out in the operation setting storage unit, the control processing unit measures time from the notification of the visit and starts transfer when the operation setting storage unit is not operated by a predetermined time. The visitor reception apparatus according to claim 1 or 2, characterized by the above-mentioned. A mobile terminal that communicates with the visitor reception device according to any one of claims 1 to 3 via a network,
The telephone number of the visitor reception device, the transfer destination, and the response method are stored. As the response method, at least “conversation”, which means talking to a visitor, and “nothing”, which means no response is made. “Response”, “Voice Guidance” meaning outputting voice guidance via the visitor reception device, and “Transfer” meaning instructing the visitor reception device to transfer to another mobile terminal Can be set, and when the user selects any one of the response methods, the selected response method can be transmitted to the visitor response device.

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