JP2009099154A5 - - Google Patents

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Publication number
JP2009099154A5
JP2009099154A5 JP2008290437A JP2008290437A JP2009099154A5 JP 2009099154 A5 JP2009099154 A5 JP 2009099154A5 JP 2008290437 A JP2008290437 A JP 2008290437A JP 2008290437 A JP2008290437 A JP 2008290437A JP 2009099154 A5 JP2009099154 A5 JP 2009099154A5
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JP
Japan
Prior art keywords
information
electronic medical
medical record
customer
communication
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JP2008290437A
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Japanese (ja)
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JP5124423B2 (en
JP2009099154A (en
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Priority to JP2008290437A priority Critical patent/JP5124423B2/en
Priority claimed from JP2008290437A external-priority patent/JP5124423B2/en
Publication of JP2009099154A publication Critical patent/JP2009099154A/en
Publication of JP2009099154A5 publication Critical patent/JP2009099154A5/ja
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Claims (1)

顧客が持ち込んだ衣類に対するクリーニングサービスの依頼を受け付ける店舗に設置された第1端末装置と、該第1端末装置とネットワークで接続されるとともにクリーニングサービスに係る情報を一元管理するサーバ装置と、該サーバ装置が設置される本部に設置されるとともに上記顧客の所有する通信端末機と通信する呼出通信装置と、上記サーバ装置より受信したクリーニングサービスに係る情報によって上記衣類を洗濯する洗濯装置と、を備えた、クリーニングサービスの情報管理システムであって、
上記第1端末装置は、
顧客からクリーニングサービスの依頼を受けた衣類に割り付ける識別情報と顧客の連絡先による連絡先情報とを少なくとも含んだデータエントリー情報入力受け付ける入力操作手段と、
該入力操作手段によって入力が受け付けられた上記データエントリー情報を上記サーバ装置へ送信した後に、上記データエントリー情報を受け付けたことを示す受信完了通知を上記サーバ装置から受信する通信手段と、
該通信手段が上記受信完了通知を受信して、上記サーバ装置における上記データエントリー情報の受付の完了が確認されたときに、当該データエントリー情報に含まれる上記識別情報が表記されるタグを、当該識別情報に対応した上記衣類に取り付ける指示を通知する報知部と、
を備え
上記サーバ装置は、
データ入力操作手段と、
上記第1端末装置から送信されたデータエントリー情報を受信した後に、上記第1端末装置から受信した情報に不足がないときに上記受信完了通知を上記第1端末装置に送信する通信手段と、
上記通信手段で受信した上記データエントリー情報に基づいて、上記店舗でタグが取り付けられた衣類に対する電子カルテを作成するとともに、上記データ入力操作手段で入力を受け付けた情報に基づいて該電子カルテの情報を追加又は変更する電子カルテ作成手段と、
該電子カルテ作成手段で作成された電子カルテを記憶する記憶手段と、
上記データ入力操作手段で入力が受け付けられた情報が反映されていない未入力の電子カルテを上記記憶手段から検索する検索手段と、
該記憶手段から電子カルテを読み出して表示する表示手段と、
備えるとともに、
上記検索手段によって未入力の電子カルテとして検索された電子カルテの内容を上記表示手段に表示することで、当該電子カルテにおける上記連絡先情報により、上記呼出通信装置で通信する相手先となる顧客の通信装置を指定するとともに、当該相手先となる顧客からの情報の取得を要求した後、
上記呼出通信装置による上記顧客の通信装置との通信により得られた情報の入力を上記データ入力操作手段によって受け付けることで、上記電子カルテ作成手段によって、検索された上記電子カルテの内容が、上記データ入力操作手段により受け付けられた情報に基づいて追加又は変更される、ことを特徴とするクリーニングサービスの情報管理システム。
A first terminal device installed in a store that accepts a request for a cleaning service for clothes brought in by a customer; a server device that is connected to the first terminal device via a network and that centrally manages information related to the cleaning service; and the server A call communication device that is installed in a headquarters where the device is installed and communicates with a communication terminal owned by the customer; and a washing device that washes the clothing according to information related to a cleaning service received from the server device. An information management system for cleaning services,
The first terminal device is
And the input operation means for receiving an input of including at least data entry information and contact information by the contact of the identification information and the customer to be assigned to the clothing, which has received a request for cleaning services from the customer,
Communication means for receiving from the server device a reception completion notification indicating that the data entry information has been accepted after transmitting the data entry information accepted by the input operation means to the server device ;
When the communication means receives the reception completion notification and confirms completion of acceptance of the data entry information in the server device, a tag indicating the identification information included in the data entry information is A notification unit for notifying an instruction to attach to the clothing corresponding to the identification information;
Equipped with a,
The server device is
Data input operation means;
Communication means for transmitting the reception completion notification to the first terminal device when there is no shortage of information received from the first terminal device after receiving the data entry information transmitted from the first terminal device ;
Based on the data entry information received by the communication means, thereby creating an electronic medical record for clothing tag is attached above the store, information of the electronic medical record based on the information received the input in the data input operation means Electronic medical record creation means for adding or changing
Storage means for storing the electronic medical chart created by the electronic medical chart creating means;
A search unit that searches the storage unit for an uninput electronic medical record that does not reflect information received by the data input operation unit;
Display means for reading out and displaying the electronic medical record from the storage means;
The equipped Rutotomoni,
By displaying the contents of the electronic medical record searched as an un-input electronic medical record by the searching means on the display means, the contact information in the electronic medical record allows the customer who is the other party to communicate with the call communication device. After specifying the communication device and requesting the acquisition of information from the other customer,
By receiving the input of information obtained by communication with the customer's communication device by the call communication device by the data input operation unit, the content of the electronic medical record retrieved by the electronic medical record creation unit is changed to the data An information management system for a cleaning service , which is added or changed based on information received by an input operation means .
JP2008290437A 2007-09-28 2008-11-13 Information management system Active JP5124423B2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP2008290437A JP5124423B2 (en) 2007-09-28 2008-11-13 Information management system

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
JP2007256591 2007-09-28
JP2007256591 2007-09-28
JP2008290437A JP5124423B2 (en) 2007-09-28 2008-11-13 Information management system

Related Parent Applications (1)

Application Number Title Priority Date Filing Date
JP2008008527 Division 2008-01-17

Publications (3)

Publication Number Publication Date
JP2009099154A JP2009099154A (en) 2009-05-07
JP2009099154A5 true JP2009099154A5 (en) 2011-05-19
JP5124423B2 JP5124423B2 (en) 2013-01-23

Family

ID=40702041

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2008290437A Active JP5124423B2 (en) 2007-09-28 2008-11-13 Information management system

Country Status (1)

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JP (1) JP5124423B2 (en)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP6600951B2 (en) * 2015-03-13 2019-11-06 カシオ計算機株式会社 Process management device and process management program
JP6400769B2 (en) * 2016-03-31 2018-10-03 株式会社デジジャパン Cleaning product management system and program
CN109385840B (en) * 2017-08-10 2021-10-22 青岛海尔洗衣机有限公司 Washing machine clothes identification system and binding and clothes identification method thereof
JP7230329B2 (en) * 2018-03-02 2023-03-01 富士フイルムビジネスイノベーション株式会社 Information processing system

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2003196377A (en) * 2001-12-27 2003-07-11 Ricoh Co Ltd Information management service system
JP2004068186A (en) * 2002-08-05 2004-03-04 Kikuya:Kk Operation indication system
JP2004258707A (en) * 2003-02-24 2004-09-16 Kyoto Sangyo:Kk Cleaning service providing method

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