JP2009044360A - Extension telephone system, telephone set, and extension number setting method used for them - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an extension telephone system in which another user temporarily sets an extension number of another user for a telephone set which is already set a telephone number. <P>SOLUTION: In an extension telephone system in which if user's personal identification number is input to telephone sets 1-1 to 1-3, extension numbers of the telephone sets 1-1 to 1-3 are set as user's extension numbers identified by the personal identification numbers, the telephone sets of 1-1 to 1-3 are changed to set an extension number of a second user instead of an extension number of a first user when the personal identification number of the second user is input in a case that extension numbers of the telephone sets 1-1 to 1-3 are set by the extension number of the first user. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to an extension telephone system, a telephone, and an extension number setting method, and more particularly to setting of an extension number for a telephone in the extension telephone system.

  In the workplace where the position of the personal space is not limited, the place where the individual sits and works is free, and the computer terminal and the telephone in the sitting place are used as a personal computer terminal and a telephone terminal.

  Since a personal extension number is set on the telephone, the personal extension number needs to be set on the telephone where the individual is sitting during the period when the individual sits and works.

In order to solve this problem, as a telephone system related to the present invention, when a user causes a card reader attached to an IP (Internet Protocol) telephone apparatus to read information on an IC (integrated circuit) card, the IP telephone apparatus Acquires the user identification information, transmits the user identification information and the IP address to the IP telephone server, and the IP telephone server displays the user identification information and the IP address from the IP telephone apparatus in the user state. There has been proposed a method of storing as information and performing a call connection based on this user status information when receiving an IP telephone connection request (see, for example, Patent Document 1).
JP 2006-140694 A

  In the telephone extension system related to the present invention, the extension number assigned to each telephone corresponds to each individual user on a one-to-one basis. Therefore, each individual user is designated by the extension number. You can make a call. However, if an extension number is set for a telephone, the telephone extension cannot be easily changed.

  For example, a user near the telephone cannot temporarily set the extension number of the user on the telephone. That is, the telephone set with the first user's extension number cannot be temporarily used with the second user's extension set on the telephone. Of course, in this case, the personal information of the user temporarily used on the telephone cannot be displayed. In addition, even the technique described in Patent Document 1 cannot solve these problems.

  Accordingly, an object of the present invention is to solve the above-mentioned problems, and another user temporarily sets the extension number of the other user on the telephone set to which the extension number has already been set, and uses it. It is an object to provide an extension telephone system, a telephone, and an extension number setting method.

The extension telephone system according to the present invention is an extension telephone system that sets the extension number of the telephone to the extension number of the user identified by the personal identification number when the personal identification number of the user is input to the telephone. ,
When the extension number of the telephone is set to the extension number of the first user, the telephone replaces the extension number of the first user when the personal identification number of the second user is input. And a means for performing processing for changing the setting to the extension number of the second user.

The telephone according to the present invention is a telephone that sets the extension number of the own device to the extension number of the user identified by the personal identification number when the user's personal identification number is input,
When the extension number of the first user is set to the extension number of the first user, the second user's extension number is used instead of the first user's extension number when the second user's personal identification number is input. Means for performing a process for changing the setting to the extension number of the user.

The extension number setting method according to the present invention is used for an extension telephone system in which when a user's personal identification number is input to a telephone, the extension number of the telephone is set to the extension number of the user identified by the personal identification number. An extension number setting method,
When the telephone extension number of the telephone is set to the extension number of the first user, the telephone number is replaced with the extension number of the first user when the personal identification number of the second user is input. Then, a process for changing the setting to the extension number of the second user is executed.

  The present invention is configured and operated as described above, so that another user temporarily sets the extension number of the other user on the telephone set to which the extension number has already been set. The effect that it can do is acquired.

  Next, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing a configuration example of an extension telephone system according to an embodiment of the present invention. FIG. 1 shows a telephone extension system used in a company, organization, or organization.

  Referring to FIG. 1, an extension telephone system according to an embodiment of the present invention includes a plurality of telephones 1-1 to 1-3 used by a user to make or receive an internal or external telephone, and use of the telephone extension system. A user management server 2 that manages personal information, and an IP-PBX (Internet Protocol-Private Branch Exchange) 3 that manages extension telephones and instructs connection between the telephones 1-1 to 1-3. , Each is connected by a network 100.

  The extension numbers given to the individual telephones 1-1 to 1-3 correspond one-to-one to the users of the individual or group. Therefore, it is possible to make a call by designating each individual or group user by the extension number. In the following embodiment, an example is shown in which extension numbers correspond to individual users.

  The user management server 2 includes a control device 21, a user database 22, and a user personal information database 23.

  The control device 21 controls the operation of the user management server 2. The user database 22 stores information on a plurality of users who use the telephone extension system in a database. The user personal information database 23 stores an application identification number, an application password, and personal information such as schedule information of a plurality of users belonging to the extension system in a database as a set of mutually related data. ing.

  The IP-PBX 3 operates under SIP (Session Initiation Protocol), and the telephones 1-1 to 1-3 belonging to the telephone extension system or the telephones 1-1 to 1-3 belonging to the telephone extension system and an external telephone (see FIG. (Not shown). The IP-PBX 3 manages a plurality of extension numbers that can be used in the telephone extension system, and manages the respective telephones 1-1 to 1-3 to which individual extension numbers are assigned. The IP-PBX 3 includes a control device 31, an extension number database 32, and a telephone registration database 33.

  The control device 31 controls the operation of the IP-PBX 3. Further, when the IP-PBX 3 has a call connection request to the extension number of the user from the extension or external telephone, the control device 31 searches the telephone registration database 33 by using the extension number of the user as a key. The telephone identification number, the IP address of the user telephone, and the domain name of the user telephone are output, and the extension telephone or the external telephone is connected to the user telephone 1-1 to 1-3.

  The extension number database 32 stores the extension number corresponding to each user and the extension number use password for performing the use authentication of the extension number in a database as a set of mutually related data. Yes.

  The telephone registration database 33 is transmitted from the telephone sets 1-1 to 1-3, and the user's extension number, telephone identification number, telephone domain name, telephone IP address corresponding to each telephone 1-1 to 1-3. The addresses are stored in a database as a set of mutually related data.

  FIG. 2 is a block diagram showing a configuration example of the telephones 1-1 to 1-3 shown in FIG. In FIG. 2, since the telephone sets 1-1 to 1-3 have the same configuration, they are indicated as the telephone set 1. The telephone 1 includes a softphone control device 11, an application processing device 12, a memory 13, a display 14, a handset 15, a switch / button unit 16, and a card reader 17.

  The softphone control device 31 performs connection control of the telephone 1, voice communication / image communication control, and telephone voice processing. The application processing device 12 processes an application such as a user's personal information processing. The memory 13 stores the setting information of the telephone 1, and also receives the user identification number, extension number, extension number use password, application identification number, and application password, and associates priority flags with each other. A database is stored as a set of data.

  The display 14 displays the data input by the switch / button unit 16, displays the status of voice communication / image communication, and displays the application processed by the application processing device 12. The handset 15 is used for voice transmission / reception, the switch / button unit 16 is used for user data input, and the card reader 17 is used for reading information stored in an IC (integrated circuit) card (not shown).

  FIG. 3 is a diagram showing database items in the user database 22 of FIG. In FIG. 3, a user database 22 stores information on a plurality of users who use the telephone extension system in a database. That is, the user database 22 includes an identification number composed of alphanumeric characters of the user, an extension number corresponding to each user, an extension number use password used for authentication of use permission of each extension number in the IP-PBX 3, a use The application identification number used to identify the personal information of the user in the user personal information database 23 and the application password used to authenticate the use permission of the user personal information in the user personal information database 23 are associated with each other. A database is stored as a set of data.

  FIG. 4 is a diagram showing database items of the user personal information database 23 of FIG. In FIG. 4, the user personal information database 23 is a database of application identification numbers, application passwords, and personal information such as schedule information of a plurality of users belonging to the extension system as a set of mutually related data. I remember it. The personal information is edited by a user using a terminal (not shown) connected to the network 100 and stored in the user personal information database 23.

  FIG. 5 shows database items in the extension number database 32 of FIG. In FIG. 5, the extension number database 32 stores the extension number corresponding to each user and the extension number use password for performing use authentication of the extension number as a set of data associated with each other in advance. is doing.

  FIG. 6 is a diagram showing database items in the telephone registration database 33 of FIG. In FIG. 6, the telephone registration database 33 is transmitted from the telephone sets 1-1 to 1-3, and the user's extension number, telephone identification number, telephone domain name corresponding to each of the telephone sets 1-1 to 1-3. The IP address of the telephone is stored in a database as a set of mutually related data.

  FIG. 7 is a diagram showing database items in the memory 13 of FIG. In FIG. 7, the memory 13 receives the user identification number, extension number, extension number usage password, application identification number, and application password, and creates a database of priority flags as a set of mutually related data. And remember.

  FIG. 8 is a diagram showing the extension number setting state of the telephone set 1-1 according to the embodiment of the present invention, and FIGS. 9 and 10 are given the priority flags output in the embodiment of the present invention. FIG. 11 to FIG. 18 are sequence charts showing the operation of the extension telephone system according to the embodiment of the present invention. The operation of the extension telephone system according to the embodiment of the present invention will be described with reference to FIGS.

  FIG. 8 shows each state when the user # 1 and the user # 2 use the telephone 1-1 of FIG. 11 and 12 show the operation in state # 1 of FIG. 8, FIGS. 13 and 14 show the operation in state # 2 of FIG. 8, and FIGS. 15 and 16 show the operation in state # 3 of FIG. 17 shows the operation in state # 4 of FIG. 8, and FIG. 18 shows the operation related to the display of personal information.

  In FIG. 8, in state # 1, user # 1 starts using telephone 1-1, and in state # 2, user # 2 starts using telephone 1-1 on behalf of user # 1, In # 3, the user # 2 stops using the telephone 1-1, and instead, the user # 1 resumes the use of the telephone 1-1, and in the state # 4, the user # 1 uses the telephone 1-1. Cancel. Hereinafter, operations in the respective states # 1 to # 4 will be described. Note that the telephone set 1-1 has the same configuration as the telephone set 1 shown in FIG. 2 as described above.

  First, in state # 1, in order for user # 1 to start using telephone 1-1, the extension number of user # 1 is set in telephone 1-1. User # 1 uses the card reader 17 attached to the telephone 1-1 to cause the telephone 1-1 to read the identification number consisting of alphanumeric characters of the user # 1 recorded on the IC card (not shown). (A1 in FIG. 11).

  The softphone control device 11 of the telephone set 1-1 searches the memory 13 and outputs a list of user identification numbers to which priority flags are assigned (a2 in FIG. 11). When the softphone control device 11 confirms that the output of the identification number of the user to which the priority flag is assigned is 0 (a3 in FIG. 11), the user # 1 is assigned to the new phone 1-1. A process of recognizing the extension user and setting the extension number of the user # 1 as the extension telephone of the telephone 1-1 is started (a4 in FIG. 11). The softphone control device 11 of the telephone set 1-1 transmits the identification number of the user # 1 to the user management server 2 via the network 100 (a5 in FIG. 11).

  The control device 21 of the user management server 2 searches the user database 22 using the received identification number of the user # 1 as a key (a6 in FIG. 11), and 1 associated with the identification number of the user # 1. As the set of data, the identification number of the user # 1, the extension number of the user # 1, the extension number use password, the application identification number, and the application password are output (a7 in FIG. 11).

  The control device 21 of the user management server 2 sends the output identification number of the user # 1, the extension number of the user # 1, the extension number use password, the application identification number, and the application password via the network 100 to the telephone 1- 1 (a8 in FIG. 11).

  Upon receiving the identification number of the user # 1, the extension number of the user # 1, the extension number use password, the application identification number, and the application password (a9 in FIG. 11), the softphone control device 11 of the telephone 1-1 has priority. A flag of the first rank is assigned, and the database is stored as a set of mutually related data in the memory 13 (a10 in FIG. 11). The softphone control device 11 of the telephone set 1-1 sets the received extension number of the user # 1 as the extension number of the telephone set 1-1 (a11 in FIG. 12).

  Further, the softphone control device 11 of the telephone 1-1 includes the extension number of the user # 1, the extension number use password, the identification number of the telephone 1-1, the IP address of the telephone 1-1, and the domain of the telephone 1-1. The name and a signal to start using the extension of the telephone 1-1 are transmitted to the IP-PBX 3 (a12 in FIG. 12).

  The control device 31 of the IP-PBX 3 includes the extension number of the user # 1, the extension number use password, the identification number of the telephone 1-1, the IP address of the telephone 1-1, the domain name of the telephone 1-1, and the telephone 1 -1 extension use start signal is received. Does the control device 31 match the extension number and extension number usage password of the user # 1 with the extension number and extension number usage password stored in advance as a set of data mutually associated with the extension number database 32? Is searched (a13 in FIG. 12).

  If the search results match, the control device 31 permits the use of the extension number of the user # 1 (a14 in FIG. 12), and the extension number of the user # 1 and the identification number of the telephone set 1-1. Then, the IP address of the telephone set 1-1 and the domain name of the telephone set 1-1 are stored in the telephone registration database 33 as a set of correlated data (a15 in FIG. 12).

  When there is a call connection request for the extension number of the user # 1 from the extension or external telephone to the IP-PBX 3, the control device 31 searches the telephone registration database 33 using the extension number of the user # 1 as a key. The identification number of the telephone 1-1, the IP address of the telephone 1-1, and the domain name of the telephone 1-1 are output (a16 in FIG. 12).

  The control device 31 sets the extension number of the user # 1 in the telephone extension system using the output identification number of the telephone 1-1, the IP address of the telephone 1-1, or the domain name of the telephone 1-1. The telephone 1-1 is searched for, and the telephone 1-1 is connected to the extension or external telephone (a17, a18 in FIG. 12).

  Subsequently, in the state # 2, since the user # 2 different from the user # 1 uses the telephone 1-1 instead of the user # 1, the extension number of the user # 2 is set instead of setting the extension number of the user # 1. An example of changing to the setting is shown.

  User # 2 uses card reader 17 to cause telephone 1-1 to read the identification number consisting of alphanumeric characters of user # 2 stored in the IC card (b1 in FIG. 13). The softphone control device 11 of the telephone set 1-1 searches the memory 13 and outputs a list of user identification numbers to which priority flags are assigned (b2 in FIG. 13). FIG. 9 shows a list of user identification numbers assigned with priority flags to be output at this time.

  As shown in FIG. 9, the softphone control device 11 of the telephone 1-1 has only one list output, and the identification number of the user assigned the flag with the highest priority is the identification number of the user # 1. It is confirmed that the identification number of the user # 2 is not stored (b3 in FIG. 13).

  Then, the softphone control device 11 of the telephone 1-1 recognizes that the user # 2 has started using the telephone 1-1 instead of the user # 1, and sets the extension number of the telephone 1-1. Processing for changing the setting from the extension number of user # 1 to the extension number of user # 2 is started (b4 in FIG. 13). The softphone control device 11 of the telephone set 1-1 transmits the identification number of the user # 2 to the user management server 2 via the network 100 (b5 in FIG. 13).

  The control device 21 of the user management server 2 searches the user database 22 using the received identification number of the user # 2 as a key (b6 in FIG. 13), and identifies the identification number of the user # 2 and the user # 2. Extension number, extension number use password, application identification number, and application password are output (b7 in FIG. 13). The control device 21 transmits the output identification number of the user # 2, the extension number of the user # 2, the extension number use password, the application identification number, and the application password to the telephone set 1-1 via the network 100 (FIG. 13). B8).

  When the softphone control device 11 of the telephone 1-1 receives the identification number of the user # 2, the extension number of the user # 2, the extension number usage password, the application identification number, and the application password (b9 in FIG. 13), the priority is given. A flag having the first rank is assigned, and the database is stored as a set of mutually related data in the memory 13 (b10 in FIG. 13).

  The softphone control device 11 of the telephone 1-1 has an identification number of the user # 1 stored in the memory 13 as a set of data, an extension number of the user # 1, an extension number use password, an application identification number, an application The password is changed from the first priority to the second priority and the password is stored again in the memory 13 as a set of data (b11 in FIG. 14).

  The softphone control device 11 of the telephone 1-1 sets the extension number of the user # 2 as the extension number of the telephone 1-1 instead of the extension number of the user # 1 currently set (FIG. 14). b12). Further, the softphone control device 11 of the telephone 1-1 includes the extension number of the user # 2, the extension number use password, the identification number of the telephone 1-1, the IP address of the telephone 1-1, and the domain of the telephone 1-1. The name and a signal for changing the extension number of the telephone set 1-1 are transmitted to the IP-PBX 3 (b13 in FIG. 14).

  The control device 31 of the IP-PBX 3 includes the extension number of the user # 2, the extension number use password, the identification number of the telephone 1-1, the IP address of the telephone 1-1, the domain name of the telephone 1-1, and the telephone 1 -1 extension number change signal is received. The control device 31 uses the extension number of the user # 2 and the extension number use password as the extension number and extension number use password stored in advance as a set of data correlated with the extension number database 32 in advance. Search for a match (b14 in FIG. 14).

  If the search results match, the control device 31 permits the use of the extension number of the user # 2 (b15 in FIG. 14), and the extension number of the user # 2 and the identification number of the telephone set 1-1. , The IP address of the telephone 1-1, the domain name of the telephone 1-1, the extension number of the user # 1 already stored in the telephone registration database 33, the identification number of the telephone 1-1, the telephone 1-1 Instead of the IP address and the domain name of the telephone set 1-1, it is converted into a database as a set of mutually related data and stored in the telephone registration database 33 (b16 in FIG. 14).

  Therefore, when there is a call connection request to the extension number of the user # 2 from the extension or external telephone, the control device 31 searches the telephone registration database 33 using the extension number of the user # 2 as a key, and the telephone 1 -1 identification number, the IP address of the telephone 1-1, and the domain name of the telephone 1-1 are output (b17 in FIG. 14).

  The control device 31 sets the extension number of the user # 2 in the telephone extension system using the output identification number of the telephone 1-1, the IP address of the telephone 1-1, or the domain name of the telephone 1-1. The telephone set 1-1 is searched for and connected to the telephone of the extension line or the outside line (b18 and b19 in FIG. 14).

  Subsequently, in the state # 3, the use of the extension number of the user # 2 of the telephone 1-1 is canceled when the use of the telephone 1-1 of the user # 2 is stopped, and the user is instead connected to the telephone 1-1. An example is shown in which the extension number # 1 is restored and the user # 1 uses the telephone 1-1.

  The user # 2 uses the card reader 17 to identify the user # 2 recorded in the IC card from the alphanumeric characters in order to stop using the telephone 1-1 as the extension telephone of the user # 2. The number is read by the telephone 1-1 (c1 in FIG. 15).

  The softphone control device 11 of the telephone set 1-1 searches the memory 13 and outputs a list of user identification numbers to which priority flags are assigned (c2 in FIG. 15). FIG. 10 shows a list of user identification numbers to which the output priority flags are assigned.

  As shown in FIG. 10, the softphone control device 11 of the telephone set 1-1 is given the flag of the first priority for the identification number of the user # 2, and further the second priority for the identification number of the user # 1. Therefore, it is determined that the use of the extension telephone of the user # 2 is stopped (c3 in FIG. 15), the extension number setting for the user # 2 of the telephone 1-1 is canceled, and instead The process of setting the extension number of the user # 1 with the second highest priority as the extension telephone of the telephone 1-1 is started.

  The softphone control device 11 of the telephone 1-1 cancels the setting of the extension number of the user # 2 with the first priority, and sets the extension number, extension number use password, and application identification of the user # 1 with the second priority. The number and the application password are output from the memory 13, and the extension number of the user # 1 is set as the extension number of the telephone 1-1 (c4 in FIG. 15).

  Further, the softphone control device 11 of the telephone 1-1 includes the extension number of the user # 1, the extension number use password, the identification number of the telephone 1-1, the IP address of the telephone 1-1, and the domain of the telephone 1-1. The name and a signal for changing the extension number of the telephone set 1-1 are transmitted to the IP-PBX 3 (c5 in FIG. 15).

  The control device 31 of the IP-PBX 3 includes the extension number of the user # 1, the extension number use password, the identification number of the telephone 1-1, the IP address of the telephone 1-1, the domain name of the telephone 1-1, and the telephone 1 -1 extension number change signal is received. The control device 31 matches the extension number and extension number use password of the user # 2 with the extension number and extension number use password stored in advance in the extension number database 32 as a set of mutually related data. Is searched (c6 in FIG. 15).

  If the search results match, the control device 31 determines the extension number of the user # 1, the identification number of the telephone 1-1, the IP address of the telephone 1-1, and the domain name of the telephone 1-1. The extension number of the user # 2 already stored in the telephone registration database 33, the identification number of the telephone 1-1, the IP address of the telephone 1-1, and the domain name of the telephone 1-1 are associated with each other. As a set of data, it is stored in the telephone registration database 33 (c7 in FIG. 15).

  Therefore, when there is a call connection request to the extension number of the user # 1 from the extension or outside telephone, the control device 31 searches the telephone registration database 33 using the extension number of the user # 1 as a key, and the telephone 1 -1 identification number, the IP address of the telephone 1-1, and the domain name of the telephone 1-1 are output (c8 in FIG. 16).

  The control device 31 sets the extension number of the user # 2 in the telephone extension system using the output identification number of the telephone 1-1, the IP address of the telephone 1-1, or the domain name of the telephone 1-1. The telephone 1-1 is searched for and connected to the telephone of the extension line or the external line (c9, c10 in FIG. 16).

  Subsequently, in state # 4, user # 1 stops using telephone 1-1, and the extension number setting for user # 1 is canceled.

  The user # 1 uses the card reader 17 to stop using the telephone 1-1 as the extension telephone of the user # 1, and uses the card reader 17 to identify the alphanumeric character of the user # 1 recorded on the IC card. The number is read by the telephone 1-1 (d1 in FIG. 17).

  The softphone control device 11 of the telephone set 1-1 searches the memory 13 and outputs a list of user identification numbers to which priority flags are assigned (d2 in FIG. 17). FIG. 9 shows a list of user identification numbers to which the output priority flags are assigned.

  Since the softphone control device 11 of the telephone 1-1 has only one list output and the flag of the first priority is given to the identification number of the user # 1, the extension telephone of the user # 2 It is determined that use has been stopped (d3 in FIG. 17), and processing for canceling the extension number setting of the user # 2 of the telephone 1-1 is started.

  The softphone control device 11 of the telephone set 1-1 cancels the setting of the extension number of the user # 1 with the highest priority (d4 in FIG. 17). Further, the softphone control device 11 of the telephone set 1-1 transmits the extension number of the user # 1, the extension number use password, and the extension use stop signal of the telephone set 1-1 to the IP-PBX 3 (FIG. 17). d5).

  The control device 31 of the IP-PBX 3 receives the extension number of the user # 1, the extension number use password, and the extension use stop signal of the telephone set 1-1. The control device 31 matches the extension number and extension number use password of the user # 1 with the extension number and extension number use password stored in the extension number database 32 in advance as a set of mutually related data. Is searched (d6 in FIG. 17).

  If the search results match, the control device 31 identifies the extension number of the user # 1 already stored as a set of data correlated with each other in the telephone registration database 33 and the identification of the telephone 1-1. The number, the IP address of the telephone 1-1, and the domain name information of the telephone 1-1 are deleted (d7 in FIG. 17).

  In the extension telephone system, when the personal information of the user is displayed on the display 14 of the telephone 1-1 (e1 in FIG. 18), the application processing device 12 of the telephone 1-1 stores in the memory 13 of the telephone 1-1. When the application identification number and the application password having the highest priority flag are read (e2 in FIG. 18), the application identification number and the application password are transmitted to the user management server 2 via the network 100 (FIG. 18). E3).

  When receiving the application identification number and the application password, the control device 21 of the user management server 2 stores the application identification number and the application password in the user personal information database 23 in advance as a set of mutually related data. A search is made as to whether the application identification number and the application password match (e4 in FIG. 18).

  If the search results match, the control device 21 outputs personal information such as the user's schedule information (e5 in FIG. 18) and transmits it to the telephone 1-1 (e6 in FIG. 18).

  When receiving the personal information such as the user's schedule information, the application processing device 12 of the telephone 1-1 changes the personal information into displayable information and displays it on the display 14 (e7 in FIG. 18).

  Thus, in the present embodiment, a user near the telephone sets 1-1 to 1-3 temporarily sets and uses the extension number of the user on the telephone sets 1-1 to 1-3. In addition, other users temporarily set the extension numbers of the other users to the telephone sets 1-1 to 1-3 for which the extension numbers are already set. Can be used.

  That is, according to the present invention, when the user # 1 causes the card reader 17 attached to the telephones 1-1 to 1-3 to read the IC card of the user # 1, the telephones 1-1 to 1-3 can The identification information of # 1 is obtained, the extension number of the user # 1 is obtained from the user management server 2 based on the identification information, and the extension number of the user # 1 is assigned to the IP-PBX 3 by the telephones 1-1 to 1-1. -3 as an extension number, it can be used as the telephone set 1-1 to 1-3 in which the extension number of the user # 1 is set.

  In the present invention, the user # 2 causes the card reader 17 attached to the telephones 1-1 to 1-3 to read the IC card of the user # 2 so that the telephones 1-1 to 1-3 can receive the user. The identification information of # 2 is obtained, the extension number of the user # 2 is obtained from the user management server 2 based on the identification information, and the extension number of the user # 2 is assigned to the IP-PBX 3 as the extension of the user # 1. By setting as the extension number of the telephones 1-1 to 1-3 instead of the number, it is used as the telephones 1-1 to 1-3 in which the extension number of the user # 2 is set instead of the user # 1 can do.

  Furthermore, in the present invention, the user identification information obtained by the telephone sets 1-1 to 1-3 is used to obtain the user's personal information from the user management server 2, and the telephone sets 1-1 to 1-3. The personal information of the user temporarily used on the telephones 1-1 to 1-3 can be displayed.

It is a block diagram which shows the structural example of the extension telephone system by embodiment of this invention. It is a block diagram which shows the structural example of the telephone set shown in FIG. It is a figure which shows the database item of the user database of FIG. It is a figure which shows the database item of the user personal information database of FIG. It is a figure which shows the database item of the extension number database of FIG. It is a figure which shows the database item of the telephone registration database of FIG. It is a figure which shows the database item of the memory of FIG. It is a figure which shows the setting state of the extension number of the telephone in embodiment of this invention. It is a figure which shows the list | wrist of the identification number of the user to whom the flag of the priority order output in embodiment of this invention was provided. It is a figure which shows the list | wrist of the identification number of the user to whom the flag of the priority order output in embodiment of this invention was provided. It is a sequence chart which shows operation | movement of the extension telephone system by embodiment of this invention. It is a sequence chart which shows operation | movement of the extension telephone system by embodiment of this invention. It is a sequence chart which shows operation | movement of the extension telephone system by embodiment of this invention. It is a sequence chart which shows operation | movement of the extension telephone system by embodiment of this invention. It is a sequence chart which shows operation | movement of the extension telephone system by embodiment of this invention. It is a sequence chart which shows operation | movement of the extension telephone system by embodiment of this invention. It is a sequence chart which shows operation | movement of the extension telephone system by embodiment of this invention. It is a sequence chart which shows operation | movement of the extension telephone system by embodiment of this invention.

Explanation of symbols

1,1-1 to 1-3 telephone
2 User management server
3 IP-PBX
11 Softphone control device
12 Application processing device
13 memory
14 Display
15 Handset
16 Switch / button part
17 Card reader
21, 31 control device
22 User database
23 User personal information database
32 extension number database
33 Telephone registration database
100 network

Claims (18)

When the personal identification number of the user is input to the telephone, the extension telephone system sets the extension number of the telephone to the extension number of the user identified by the personal identification number,
When the extension number of the telephone is set to the extension number of the first user, the telephone replaces the extension number of the first user when the personal identification number of the second user is input. And an extension telephone system comprising means for performing processing for changing the setting to the extension number of the second user.   When the personal identification number consisting of the alphanumeric characters of the second user is input again, the telephone set is the extension of the first user identified by the personal identification number instead of the extension number of the telephone. 2. The extension telephone system according to claim 1, wherein the extension telephone system is set to a number. IP-PBX (Internet Protocol-Private Branch eXchange) that manages a plurality of extension numbers that can be used in the system, and manages each telephone with each extension number,
The telephone set transmits at least the extension number of the second user and an extension number change signal to the IP-PBX as a process for changing the setting to the extension number. The extension telephone system according to claim 2.   When the telephone number is changed, the telephone sets the second user's extension number with a flag having the highest priority and holds it, and the extension number of the first user The extension telephone system according to any one of claims 1 to 3, wherein a priority flag is assigned and held.   The telephone has an extension of the telephone of the extension number of the user identified by the personal identification number when the extension number identified by the inputted personal identification number is given the flag of the highest priority. 5. The extension telephone system according to claim 4, wherein the extension telephone system performs processing for canceling the setting as a number and setting the extension number assigned with the next priority flag as the extension number of the telephone. A user management server comprising means for storing personal information including at least the schedule information of the user identified by the personal identification number;
The extension telephone system according to any one of claims 1 to 5, wherein the telephone acquires and displays the personal information from the user management server based on the personal identification number of the user. When a user's personal identification number is input, the telephone sets its own extension number to the user's extension number identified by the personal identification number,
When the extension number of the first user is set to the extension number of the first user, the second user's extension number is used instead of the first user's extension number when the second user's personal identification number is input. A telephone having processing means for changing the setting to the extension number of the user.   When the personal identification number consisting of alphanumeric characters of the second user is input again, the extension number of the first user identified by the personal identification number is set instead of the extension number of the own device. The telephone set according to claim 7.   As a process for changing the setting to the extension number, at least the extension number of the second user and an extension number change signal are managed, and a plurality of extension numbers that can be used in the system are managed. 9. The telephone set according to claim 7, wherein the telephone set is transmitted to an IP-PBX (Internet Protocol-Private Branch eXchange) that manages each assigned telephone set.   When the extension number setting is changed, the extension number of the second user is assigned and held with the highest priority flag, and the extension number of the first user is flagged with the next priority. The telephone set according to claim 7, wherein the telephone set is provided and held.   Setting of the extension number of the user identified by the personal identification number as the extension number of the own device when the highest priority flag is assigned to the extension number identified by the inputted personal identification number 11. The telephone set according to claim 10, wherein processing for setting the extension number assigned with the next priority flag is set as an extension number of the own device.   Obtaining and displaying the personal information based on the personal identification number of the user from a user management server provided with means for storing personal information including at least personal schedule information of the user identified by the personal identification number; The telephone set according to any one of claims 7 to 11, characterized in that: An extension number setting method used for an extension telephone system that sets an extension number of the telephone to an extension number of a user identified by the personal identification number when a personal identification number of the user is input to the telephone,
When the telephone extension number of the telephone is set to the extension number of the first user, the telephone number is replaced with the extension number of the first user when the personal identification number of the second user is input. And an extension number setting method for executing a process for changing the setting to the extension number of the second user.   When the telephone is again input with a personal identification number consisting of alphanumeric characters of the second user, the extension of the first user identified by the personal identification number instead of the extension number of the telephone 14. The extension number setting method according to claim 13, wherein the extension number is set to a number. The extension telephone system is provided with an IP-PBX (Internet Protocol-Private Branch eXchange) for managing a plurality of extension numbers that can be used in the system and managing each telephone assigned with each extension number,
14. The telephone set transmits at least the extension number of the second user and an extension number change signal to the IP-PBX as a process for changing the setting to the extension number. The extension number setting method according to claim 14.   The telephone sets the second user's extension number with a flag of the highest priority when the extension number is changed and holds it, and the extension number of the first user is 16. The extension number setting method according to claim 13, wherein a priority flag is assigned and held.   The extension of the telephone of the extension number of the user identified by the personal identification number when the highest priority flag is assigned to the extension number identified by the personal identification number input by the telephone 17. The extension number setting according to claim 16, wherein a setting for canceling the setting as a number and executing an extension number assigned with the next priority flag as an extension number of the telephone is executed. Method. The extension telephone system is provided with a user management server comprising means for storing personal information including at least user schedule information identified by the personal identification number,
18. The extension number setting method according to claim 13, wherein the telephone acquires and displays the personal information from the user management server based on the personal identification number of the user. .

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