JP2008538249A5 - - Google Patents
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- Publication number
- JP2008538249A5 JP2008538249A5 JP2008504313A JP2008504313A JP2008538249A5 JP 2008538249 A5 JP2008538249 A5 JP 2008538249A5 JP 2008504313 A JP2008504313 A JP 2008504313A JP 2008504313 A JP2008504313 A JP 2008504313A JP 2008538249 A5 JP2008538249 A5 JP 2008538249A5
- Authority
- JP
- Japan
- Prior art keywords
- support
- client
- subscriber
- service
- contacts
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000004590 computer program Methods 0.000 claims 27
- 238000000034 method Methods 0.000 claims 11
- 241000700605 Viruses Species 0.000 claims 4
- 230000004931 aggregating effect Effects 0.000 claims 3
- 238000004891 communication Methods 0.000 claims 2
- 230000003862 health status Effects 0.000 claims 2
- 238000013515 script Methods 0.000 claims 2
- 238000012544 monitoring process Methods 0.000 claims 1
- 238000012545 processing Methods 0.000 claims 1
- 238000012552 review Methods 0.000 claims 1
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US11/097,763 US20060224623A1 (en) | 2005-04-02 | 2005-04-02 | Computer status monitoring and support |
| PCT/US2006/011482 WO2006107679A2 (en) | 2005-04-02 | 2006-03-29 | Computer status monitoring and support |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| JP2008538249A JP2008538249A (ja) | 2008-10-16 |
| JP2008538249A5 true JP2008538249A5 (https=) | 2009-05-14 |
Family
ID=37071845
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP2008504313A Pending JP2008538249A (ja) | 2005-04-02 | 2006-03-29 | コンピュータの状態のモニタリング及びサポート |
Country Status (6)
| Country | Link |
|---|---|
| US (1) | US20060224623A1 (https=) |
| EP (1) | EP1869576A4 (https=) |
| JP (1) | JP2008538249A (https=) |
| KR (1) | KR20070114801A (https=) |
| CN (1) | CN101495954A (https=) |
| WO (1) | WO2006107679A2 (https=) |
Families Citing this family (19)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20080208867A1 (en) * | 2007-02-26 | 2008-08-28 | Pado Metaware Ab | Method and system for invitational recruitment to a web site |
| US9122895B2 (en) | 2008-06-25 | 2015-09-01 | Microsoft Technology Licensing, Llc | Authorization for transient storage devices with multiple authentication silos |
| US8185550B1 (en) | 2008-10-06 | 2012-05-22 | United Services Automobile Association (Usaa) | Systems and methods for event-based provisioning of elevated system privileges |
| US8250196B2 (en) * | 2008-10-27 | 2012-08-21 | Microsoft Corporation | Script based computer health management system |
| US8930655B2 (en) * | 2009-01-19 | 2015-01-06 | Microsoft Corporation | Transient storage device configuration silo |
| US20120054624A1 (en) | 2010-08-27 | 2012-03-01 | Owens Jr Kenneth Robert | Systems and methods for a multi-tenant system providing virtual data centers in a cloud configuration |
| US9098320B2 (en) * | 2009-12-23 | 2015-08-04 | Savvis Inc. | Systems and methods for automatic provisioning of a user designed virtual private data center in a multi-tenant system |
| US20120144489A1 (en) * | 2010-12-07 | 2012-06-07 | Microsoft Corporation | Antimalware Protection of Virtual Machines |
| US20120265695A1 (en) * | 2011-04-12 | 2012-10-18 | Teletech Holdings, Inc. | One-touch support services application programming interfaces |
| US9449016B2 (en) * | 2011-09-09 | 2016-09-20 | Microsoft Technology Licensing, Llc | Data synchronization policies |
| US9788349B2 (en) | 2011-09-28 | 2017-10-10 | Elwha Llc | Multi-modality communication auto-activation |
| US9002937B2 (en) * | 2011-09-28 | 2015-04-07 | Elwha Llc | Multi-party multi-modality communication |
| US9762524B2 (en) | 2011-09-28 | 2017-09-12 | Elwha Llc | Multi-modality communication participation |
| US9699632B2 (en) | 2011-09-28 | 2017-07-04 | Elwha Llc | Multi-modality communication with interceptive conversion |
| US9477943B2 (en) | 2011-09-28 | 2016-10-25 | Elwha Llc | Multi-modality communication |
| US9503550B2 (en) | 2011-09-28 | 2016-11-22 | Elwha Llc | Multi-modality communication modification |
| CN104102551B (zh) * | 2013-04-10 | 2017-06-06 | 北京中嘉时代科技有限公司 | 一种基于状态的应用监控与恢复算法与模型 |
| US10305923B2 (en) * | 2017-06-30 | 2019-05-28 | SparkCognition, Inc. | Server-supported malware detection and protection |
| CN121166635A (zh) * | 2025-11-24 | 2025-12-19 | 浙江省气象信息网络中心(浙江省气象档案馆、浙江农村经济信息网信息中心) | 一种数据仓库集群的文件监控系统及文件监控方法 |
Family Cites Families (17)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US6151643A (en) * | 1996-06-07 | 2000-11-21 | Networks Associates, Inc. | Automatic updating of diverse software products on multiple client computer systems by downloading scanning application to client computer and generating software list on client computer |
| US6275941B1 (en) * | 1997-03-28 | 2001-08-14 | Hiatchi, Ltd. | Security management method for network system |
| US6035423A (en) * | 1997-12-31 | 2000-03-07 | Network Associates, Inc. | Method and system for providing automated updating and upgrading of antivirus applications using a computer network |
| US6182142B1 (en) * | 1998-07-10 | 2001-01-30 | Encommerce, Inc. | Distributed access management of information resources |
| US6231263B1 (en) * | 1999-06-03 | 2001-05-15 | Pbmark, Inc. | Adjustable adaptor |
| US6668322B1 (en) * | 1999-08-05 | 2003-12-23 | Sun Microsystems, Inc. | Access management system and method employing secure credentials |
| US20010027470A1 (en) * | 2000-01-11 | 2001-10-04 | Friedemann Ulmer | System, method and computer program product for providing a remote support service |
| US6651190B1 (en) * | 2000-03-14 | 2003-11-18 | A. Worley | Independent remote computer maintenance device |
| US7414981B2 (en) * | 2001-04-25 | 2008-08-19 | Qwest Communications International, Inc. | Method and system for event and message registration by an association controller |
| US7366685B2 (en) * | 2001-05-25 | 2008-04-29 | International Business Machines Corporation | Method and apparatus upgrade assistance using critical historical product information |
| US7610390B2 (en) * | 2001-12-04 | 2009-10-27 | Sun Microsystems, Inc. | Distributed network identity |
| US8935297B2 (en) * | 2001-12-10 | 2015-01-13 | Patrick J. Coyne | Method and system for the management of professional services project information |
| US20050081055A1 (en) * | 2003-10-10 | 2005-04-14 | Bea Systems, Inc. | Dynamically configurable distributed security system |
| US7853609B2 (en) * | 2004-03-12 | 2010-12-14 | Microsoft Corporation | Update distribution system architecture and method for distributing software |
| RU2386218C2 (ru) * | 2004-03-12 | 2010-04-10 | Майкрософт Корпорейшн | Программный интерфейс приложений для администрирования распределением обновлений программного обеспечения в системе распределения обновлений |
| US7539862B2 (en) * | 2004-04-08 | 2009-05-26 | Ipass Inc. | Method and system for verifying and updating the configuration of an access device during authentication |
| US20070180490A1 (en) * | 2004-05-20 | 2007-08-02 | Renzi Silvio J | System and method for policy management |
-
2005
- 2005-04-02 US US11/097,763 patent/US20060224623A1/en not_active Abandoned
-
2006
- 2006-03-29 CN CNA200680010921XA patent/CN101495954A/zh active Pending
- 2006-03-29 EP EP06748878A patent/EP1869576A4/en not_active Withdrawn
- 2006-03-29 JP JP2008504313A patent/JP2008538249A/ja active Pending
- 2006-03-29 WO PCT/US2006/011482 patent/WO2006107679A2/en not_active Ceased
- 2006-03-29 KR KR1020077022522A patent/KR20070114801A/ko not_active Withdrawn
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