JP2008276643A - Terminal device and operation manual display method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a terminal device, which selectively displays an operation manual with high interest but low use opportunity of a user. <P>SOLUTION: A usage frequency determination part 31 determines operation manual data having high usage frequency from operation manual data stored in an operation manual database. A keyword selection part 34 selects, based on the operation manual data determined to have high usage frequency by the determination part 31, a keyword of a field the user is interested in from keywords stored in a keyword database. An operation manual data selection part 35 selects operation manual data with high interest of the user based on the keyword selected by the selection part 34. A display data determination part 36 determines operation manual data with low use opportunity of the user from the operation manual data selected by the selection part 35. Accordingly, an operation manual with high user's interest but low use opportunity can be selectively displayed. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a technique for displaying an operation description on a terminal device such as a mobile terminal or an information processing device, and more particularly, to a terminal device and an operation description display method for displaying an operation description with high user interest.

  In recent years, mobile terminals such as mobile phones and information processing apparatuses have become highly functional and multifunctional, and their usage has become complicated. Along with that, the amount of instruction manuals has become enormous. For this reason, users often operate without carefully reading the instruction manual. Under such circumstances, even if the mobile terminal or the information processing apparatus has a convenient function, the user does not know the function and often does not use the function.

  In some cases, a mobile terminal or an information processing apparatus is equipped with a function for displaying an operation description such as a help function on a screen. However, even if the device has a convenient function, it is not possible to search for an operation description unless the user knows that the function is available. As a technology related to this, there is an invention disclosed in Patent Document 1 below.

The invention disclosed in Patent Document 1 is a mobile terminal including an operation unit, and stores the number of times each type of operation has been performed for a plurality of types of operations on the operation unit, and guidance data regarding the types of operations. According to the number of times stored in the guide data storage unit, the number of operations stored in the guide data storage unit, the data update unit that calculates the priority order of the plurality of types of operations, and the guide data stored in the guide data storage unit according to the priority order And an output guide part.
JP 2005-244903 A

  In the mobile terminal disclosed in Patent Document 1 described above, the guide unit outputs the guide data stored in the guide data storage unit according to the priority order calculated by the data update unit. This priority is expressed as a function of importance, elapsed time and number of uses. Therefore, the operation explanation is displayed regardless of the degree of interest of the user. Further, there is a possibility that an operation description already known by the user is repeatedly displayed just by not using it.

  The present invention has been made to solve the above problems, and an object of the present invention is to provide a terminal device and an operation explanation display method for selecting and displaying an operation explanation that is highly interested by a user but has few opportunities for use. It is.

  According to an aspect of the present invention, the terminal device includes a first database in which operation explanation data is stored, and a second database in which keywords related to the operation explanation data stored in the first database are stored. And determining means for determining operation explanation data having a high usage frequency from the operation explanation data stored in the first database, and on the basis of the operation explanation data determined by the determination means to have a high use frequency. A specifying means for specifying a keyword in a field in which the user is interested from among keywords stored in the database of 2, and an operation description for selecting operation explanation data with a high interest of the user based on the keyword specified by the specifying means There are few opportunities for the user to use the data selection means and the operation explanation data selected by the operation explanation data selection means. And a determining means for determining a work description data.

  Preferably, the specifying unit extracts, from the keywords stored in the second database, a keyword associated with the operation explanation data determined to be frequently used by the determining unit, and extracted by the extracting unit. A keyword calculating unit that calculates a keyword value for identifying a field in which the user is interested based on the keyword, and a keyword in the field in which the user is interested based on the keyword value calculated by the calculating unit. Keyword selection means.

  Preferably, the determination means selects operation explanation data with a small number of operations by the user from the operation explanation data selected by the operation explanation data selection means.

  Preferably, the determining means selects operation explanation data whose last operation date / time by the user is far from the current date / time from the operation explanation data selected by the operation explanation data selecting means.

  Preferably, the determining means selects operation explanation data having a small number of operation explanation display times from the operation explanation data selected by the operation explanation data selecting means.

  More preferably, the determination means selects operation explanation data including a large number of keywords selected by the keyword selection means from the operation explanation data selected by the operation explanation data selection means.

  Preferably, the determination unit determines operation explanation data having a large number of operations by the user from operation explanation data stored in the first database.

  Preferably, the determination unit determines operation description data in which the last operation date / time by the user is close to the current date / time from the operation description data stored in the first database.

  Preferably, the determination unit determines operation explanation data having a large number of operation explanation displays from the operation explanation data stored in the first database.

  More preferably, the calculation means uses the number of keywords included in the operation explanation data determined to be frequently used by the determination means as the keyword value.

  More preferably, the calculation means uses the operation count of the operation description including the keyword as a keyword value.

  More preferably, the keyword selection unit calculates a keyword selection value from the keyword value calculated by the calculation unit and the importance of the keyword, and selects a keyword in a field in which the user is interested based on the keyword selection value.

  More preferably, the operation explanation data selection means selects operation explanation data including a part or all of the keywords selected by the keyword selection means.

  According to another aspect of the present invention, the operation explanation display method includes a step of determining operation explanation data having a high use frequency from operation explanation data stored in the first database, and a determination that the use frequency is high. Identifying a keyword in a field in which the user is interested from keywords stored in the second database on the basis of the specified operation description data, and an operation description having a high user interest based on the specified keyword A step of selecting data, and a step of determining and displaying operation explanation data having a low use opportunity of the user from the selected operation explanation data.

  According to an aspect of the present invention, the operation explanation data selection means selects operation explanation data of high interest of the user based on the keyword specified by the specification means, and the determination means selects by the operation explanation data selection means Since the operation explanation data with less use opportunity of the user is determined from the operation explanation data thus obtained, it is possible to select and display the operation explanation with high user interest but less use opportunity.

  Further, the calculating means calculates a keyword value for specifying a field in which the user is interested based on the keyword extracted by the extracting means, and the keyword selecting means is based on the keyword value calculated by the calculating means. Since the user selects a keyword in a field of interest, the user can easily select a field of interest.

  In addition, since the determining means selects operation explanation data with a small number of operations by the user from among the operation explanation data selected by the operation explanation data selecting means, it is possible to easily select an operation explanation with few use opportunities for the user. Is possible.

  In addition, since the determining means selects operation explanation data whose final operation date and time by the user is far from the current date and time from among the operation explanation data selected by the operation explanation data selecting means, it is easy to explain the operation with little use opportunity of the user. It becomes possible to select.

  In addition, since the determining means selects the operation explanation data with a small number of operation explanation display times from the operation explanation data selected by the operation explanation data selecting means, it is possible to easily select the operation explanation with a small use opportunity of the user. Is possible.

  In addition, since the determining means selects operation explanation data including many keywords selected by the keyword selecting means from the operation explanation data selected by the operation explanation data selecting means, the operation explanation data having a higher user's interest. Can be selected.

  In addition, since the determination means determines operation explanation data having a large number of operations by the user from the operation explanation data stored in the first database, it is possible to easily determine operation explanation data having a high usage frequency. It becomes.

  In addition, since the determination means determines operation description data whose final operation date and time by the user is close to the current date and time from among the operation description data stored in the first database, it is easy to determine operation description data that is frequently used. It becomes possible to do.

  Further, since the determination means determines operation explanation data having a large number of operation explanation display times from the operation explanation data stored in the first database, it is possible to easily determine operation explanation data having a high usage frequency. It becomes.

  In addition, since the calculation means uses the number of keywords included in the operation explanation data determined to be frequently used by the determination means as the keyword value, the keyword selection means can easily select a keyword in a field in which the user is interested. It becomes possible to select.

  Further, since the calculation means uses the operation count of the operation explanation including the keyword as a keyword value, the keyword selection means can easily select a keyword in a field in which the user is interested.

  Further, the keyword selection means calculates a keyword selection value from the keyword value calculated by the calculation means and the importance of the keyword, and selects a keyword in a field in which the user is interested based on the keyword selection value. Makes it possible to select keywords in a field of interest more accurately.

  In addition, since the operation explanation data selection means selects operation explanation data including part or all of the keywords selected by the keyword selection means, it becomes possible to easily select operation explanation data with high user interest. .

  FIG. 1 is a block diagram showing a schematic configuration of a terminal device according to an embodiment of the present invention. This terminal device includes an input unit 1, a communication unit 2, a control unit 3 that performs overall control of the terminal device, a storage unit 4, and an output unit 5.

  The input unit 1 includes a key input unit 11, an inclination detection unit 12, a voice recognition unit 13, a state change detection unit 14, and a camera unit 15.

  The key input unit 11 monitors key inputs such as a power key and a dial key. When there is a key operation by the user, the key input unit 11 notifies the control unit 3 of the information. The inclination detection unit 12 monitors the degree of inclination of the terminal device and notifies the control unit 3 of the information.

  The voice recognition unit 13 monitors voice input by the user, and outputs voice information to the control unit 3 when there is voice input.

  The state change detection unit 14 monitors the state of the mechanism part of the terminal device such as crumb opening / closing, reverse opening / closing, and sliding, and outputs a hardware interrupt to the control unit 3 when the state changes.

  The camera unit 15 receives a video signal from a camera mounted on a terminal device, captures a still image, a moving image, etc., and outputs it to the control unit 3, or recognizes a code such as a barcode or a QR (Quick Response) code. Are acquired and output to the control unit 3.

  The communication unit 2 is configured by a wireless communication device or the like, and transmits and receives data via a public telephone line network (not shown).

  The storage unit 4 includes an operation explanation database 41 in which operation explanation data to be presented to the user is stored, and a keyword database 42 in which keyword data used when selecting the operation explanation data is stored. Details of the operation explanation database 41 and the keyword database 42 will be described later.

  The output unit 5 includes an audio output unit 51 and a screen display unit 52. The audio output unit 51 reproduces and outputs the audio data received by the communication unit 2. The screen display unit 52 displays information such as operation explanations under the control of the control unit 3.

  The control unit 3 controls the entire terminal device by executing a program stored in a memory such as a nonvolatile memory provided therein. For example, the control unit 3 reads out the operation description from the operation description database 41 in accordance with the operation by the key input unit 11 and displays it on the screen display unit 52, or reproduces the audio data received by the communication unit 2 and outputs the sound. Or output to the unit 51.

  FIG. 2 is a diagram illustrating an example of information stored in the operation explanation database 41. The operation description database 41 includes an operation ID, an operation description, a keyword ID, an operation count, a final operation date and time, and an operation description display count.

  The operation ID is information for identifying the operation description. For example, the operation ID “0001” corresponds to the operation description “camera activation 1”. The operation description is an operation description text corresponding to the operation ID. The keyword ID is information for identifying a keyword included in the operation description.

  The number of operations is information indicating how many times the user has performed an operation corresponding to the operation description. The last operation date and time is information indicating the date and time when the user last performed an operation corresponding to the operation description. The operation explanation display count is information indicating how many times operation explanation data is displayed on the screen display unit 52. These pieces of information are appropriately updated by the control unit 3.

  FIG. 3 is a diagram illustrating an example of information stored in the keyword database 42. The keyword database 42 includes a keyword ID, a keyword, and an importance level.

  The keyword ID is information for identifying the keyword. For example, the keyword ID “A0001” corresponds to the keyword “camera”. The importance indicates the importance for each keyword.

  For example, since the keyword ID of the operation explanation “camera activation 1” shown in FIG. 2 is “A0001, B0001”, the operation explanation “camera activation 1” includes two keywords “camera” and “activation”. Show.

  FIG. 4 is a block diagram illustrating a functional configuration of the control unit 3. The control unit 3 includes a usage frequency determination unit 31 that determines operation explanation data having a high usage frequency, a keyword extraction unit 32 that extracts a keyword associated with the operation ID, and a keyword value of the keyword extracted by the keyword extraction unit 32 A keyword value calculation unit 33 that calculates the user's interest, a keyword selection unit 34 that selects a keyword that is highly interested in the user, an operation explanation data selection unit 35 that selects operation explanation data that is highly interested in the user, and operation explanation data to be displayed. And a display data determining unit 36 for determining.

  FIG. 5 is a flowchart for explaining the processing procedure of the terminal apparatus in the embodiment of the present invention. The operation explanation display process shown in FIG. 5 is started when, for example, the state change detection unit 14 detects a crumb open or reverse close and outputs a hardware interrupt to the control unit 3. A software interruption such as an incoming voice call occurs, a user performs a predetermined operation using the key input unit 11, or a specific application is terminated.

  When the operation explanation display process is started, the usage frequency determination unit 31 first searches the operation explanation database 41 to determine the usage frequency of the operation explanation data, and selects one or more operation explanation data having a high usage frequency. (S11). The usage frequency determination unit 31 determines the usage frequency with reference to the operation count, the last operation date and time, and the operation description display count of the operation description data stored in the operation description database 41. For example, it is determined that an operation with a high frequency of operation, an operation with a final operation date / time close to the current date / time, or an operation with a high operation description display frequency are frequently used. Moreover, you may make it select using what combined these parameter | indexes, and you may make it select at random.

  Next, the keyword extraction unit 32 extracts a keyword ID associated with each operation ID of the selected operation explanation data (S12). Then, the keyword value calculation unit 33 calculates the keyword value of the keyword corresponding to the keyword ID extracted by the keyword extraction unit 32 (S13). This keyword value is a value for specifying a field in which the user is interested in the selected operation description. The keyword value may be the number of the keywords included in the selected operation description, or may be the number of operations of the operation description including the keyword.

  Next, the keyword selection unit 34 selects one or more keywords from the keywords extracted by the keyword extraction unit 32 based on the keyword value calculated by the keyword value calculation unit 33 and the importance of the keyword. (S14). For example, the keyword selection unit 34 calculates a keyword selection value by adding or multiplying the keyword value and the importance, and selects a keyword having a large keyword selection value.

  Through the processes in steps S12 to S14 described above, a keyword that is highly interested by the user is selected.

  Next, the operation explanation data selection unit 35 selects one or more operation explanation data including the keyword selected by the keyword selection unit 34, thereby selecting operation explanation data with high user interest (S15). The operation explanation data selection unit 35 may select operation explanation data including all the keywords selected by the keyword selection unit 34, or may select operation explanation data including a part of the selected keywords. May be.

  Finally, the display data determination unit 36 determines operation description data to be displayed from the operation description data selected by the operation description data selection unit 35 and displays it on the screen display unit 52 (S16). For example, among the operation explanation data selected by the operation explanation data selection section 35, the display data determination unit 36 has a small number of operations, a last operation date / time far from the current date / time, a few operation explanation display times, A keyword containing many keywords selected by the keyword selection unit 34 is selected. These indices may be selected in combination, or may be selected randomly.

  FIG. 6 is a diagram for specifically explaining how the operation explanation data is selected according to the flowchart shown in FIG. Description will be made by appropriately referring to the operation explanation database 41 shown in FIG. 2 and the keyword database 42 shown in FIG. FIG. 6 shows a case where operation explanation data is displayed after the camera function using the camera unit 15 is completed.

  FIG. 6A shows a case where operation explanation data having a high usage frequency is selected from the operation explanation database 41 shown in FIG. 2 in accordance with the processing of step S11 in FIG. FIG. 6A shows a case where an operation with the specified number of operations of three times or more is selected, and the operation IDs 0001, 0003, and 0006 3 are selected from the operation explanation database 41 shown in FIG. One operation description is selected.

  FIG. 6B shows that the keyword ID associated with the operation ID is extracted in accordance with the process of step S12 of FIG. In FIG. 6B, four keyword IDs (A0001, B0001, B0002, C0001) associated with the operation IDs (0001, 0003, 0006) are extracted.

  FIG. 6C shows the calculation of the keyword value for each keyword ID according to the process of step S13 of FIG. In FIG. 6C, the total value of the number of operations including the keyword ID is used as the keyword value. The keyword values are 49 for A0001, 25 for B0001, 24 for B0002, and 3 for C0001. .

  FIG. 6D shows that the keyword selection value is calculated from the keyword value and the importance of the keyword shown in FIG. 3 according to the process of step S14 in FIG. In FIG. 6D, the total value of the keyword value and the importance of the keyword is used as the keyword selection value. The keyword selection values are 50 for A0001, 32 for B0001, 34 for B0002, and 11 for C0001. ing.

  FIG. 6E shows that a keyword has been selected based on the keyword selection value in accordance with the process of step S14 of FIG. FIG. 6E shows a case where two keywords having a large keyword selection value are selected, and A0001 and B0002 are selected from the keyword database 42 shown in FIG.

  FIG. 6 (f) shows that operation explanation data that is highly interested by the user is selected in accordance with the processing of step S 15 in FIG. 5. FIG. 6 (f) shows that the operation explanation data including the keyword ID (A0001, B0002) is selected, and 0003, 0004, 0005, and 0006 are selected from the operation explanation database 41 shown in FIG. 2. Has been.

  FIG. 6G shows that the operation explanation data to be displayed is determined according to the process of step S16 of FIG. In FIG. 6G, the selected operation explanation data having a smaller number of operations and a smaller operation explanation display frequency is selected, and the operation explanation data having the operation ID 0004 is selected.

  As described above, according to the terminal device in the present embodiment, the display data determination unit 36 has a small number of operations from among the operation explanation data of high interest of the user selected by the operation explanation data selection unit 35. Since the screen display unit 52 displays things, the last operation date / time far from the current date / time, and the number of operation explanation display times less, it is possible to display an operation explanation with high user interest but less use opportunity. It is possible to improve user convenience.

  The embodiment disclosed this time should be considered as illustrative in all points and not restrictive. The scope of the present invention is defined by the terms of the claims, rather than the description above, and is intended to include any modifications within the scope and meaning equivalent to the terms of the claims.

It is a block diagram which shows schematic structure of the terminal device in embodiment of this invention. 4 is a diagram illustrating an example of information stored in an operation explanation database 41. FIG. It is a figure which shows an example of the information memorize | stored in the keyword database. 3 is a block diagram showing a functional configuration of a control unit 3. FIG. It is a flowchart for demonstrating the process sequence of the terminal device in embodiment of this invention. It is a figure for demonstrating concretely how operation description data is selected according to the flowchart shown in FIG.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 Input part, 2 Communication part, 3 Control part, 4 Storage part, 5 Output part, 11 Key input part, 12 Inclination detection part, 13 Voice recognition part, 14 State change detection part, 15 Camera part, 31 Usage frequency determination part 32 keyword extraction unit, 33 keyword value calculation unit, 34 keyword selection unit, 35 operation explanation data selection unit, 36 display data determination unit, 41 operation explanation database, 42 keyword database, 51 voice output unit, 52 screen display unit.

Claims (14)

A first database in which operation explanation data is stored;
A second database in which keywords related to the operation explanation data stored in the first database are stored;
Determining means for determining operation explanation data having a high usage frequency from operation explanation data stored in the first database;
A specifying unit for specifying a keyword in a field in which the user is interested from keywords stored in the second database based on operation explanation data determined to be frequently used by the determining unit;
Operation explanation data selection means for selecting operation explanation data of high user interest based on the keyword specified by the specifying means;
A terminal device comprising: determination means for determining operation explanation data having a low use opportunity for the user from among the operation explanation data selected by the operation explanation data selection means. The specifying means extracts from the keywords stored in the second database a keyword associated with the operation explanation data determined to be frequently used by the determining means;
Calculation means for calculating a keyword value for identifying a field in which the user is interested based on the keyword extracted by the extraction means;
The terminal device according to claim 1, further comprising: a keyword selection unit that selects a keyword in a field in which the user is interested based on the keyword value calculated by the calculation unit.   3. The terminal device according to claim 1, wherein the determination unit selects operation explanation data with a small number of operations by the user from the operation explanation data selected by the operation explanation data selection unit.   3. The terminal device according to claim 1, wherein the determination unit selects operation explanation data whose last operation date / time by the user is far from the current date / time from the operation explanation data selected by the operation explanation data selection unit.   The terminal device according to claim 1, wherein the determination unit selects operation explanation data having a small number of operation explanation display times from the operation explanation data selected by the operation explanation data selection unit.   The terminal device according to claim 2, wherein the determination unit selects operation explanation data including a large number of keywords selected by the keyword selection unit from the operation explanation data selected by the operation explanation data selection unit.   The terminal device according to claim 1, wherein the determination unit determines operation explanation data having a large number of operations by a user from operation explanation data stored in the first database.   The terminal according to any one of claims 1 to 6, wherein the determination unit determines operation explanation data in which a user's last operation date and time is close to a current date and time from operation explanation data stored in the first database. apparatus.   The terminal device according to claim 1, wherein the determination unit determines operation explanation data having a large number of operation explanation display times from operation explanation data stored in the first database.   The terminal device according to claim 2, wherein the calculation unit uses the number of keywords included in the operation explanation data determined to be frequently used by the determination unit as a keyword value.   The terminal device according to claim 2, wherein the calculation means uses the operation count of the operation description including the keyword as a keyword value.   The keyword selection unit calculates a keyword selection value from the keyword value calculated by the calculation unit and the importance of the keyword, and selects a keyword in a field in which the user is interested based on the keyword selection value. Item 3. The terminal device according to Item 2.   The terminal device according to claim 2, wherein the operation explanation data selection unit selects operation explanation data including a part or all of the keywords selected by the keyword selection unit. A step of determining operation explanation data having a high use frequency from operation explanation data stored in the first database;
Identifying a keyword in a field in which the user is interested from keywords stored in the second database based on operation explanation data determined to be frequently used;
Selecting operation explanation data of high user interest based on the identified keywords;
An operation explanation display method including a step of determining and displaying operation explanation data having a low use opportunity of the user from the selected operation explanation data.

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