JP2008257290A - Write operation support device, write operation support program and write operation support method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To support write operation in a communication site and activate communication. <P>SOLUTION: When writing information is displayed on user devices 31, 32 in the communication site where the plurality of users can write in, a display limit selected among a display limit to prevent displaying of the writing information written by a specific user, a display limit to prevent displaying of the writing information with the number exceeding a fixed number of comments, a display limit to prevent displaying of the writing information which is latest within a fixed number range with the number exceeding the fixed number of comments, a display limit to display only the writing information written within a fixed time, and a display limit to simultaneously display only the writing information which is latest within a fixed number range of the writing information written by the same user and prevent displaying of the writing information written by the other users is done by a server 22. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a writing work support device, a writing work support program, and a writing work support method for activating communication at a communication site writable by a plurality of users.

  In a communication service via the Internet, such as a social network service or a bulletin board, the management side may pretend to be a general user and perform writing (so-called “Sakura”). In addition, a general user may try to activate while enjoying the service.

  Patent Document 1 describes an electronic bulletin board system that can accurately grasp the background of discussion by electronic mail.

Japanese Patent Application Laid-Open No. 2004-228561 describes a technique that prompts an appropriate user as a respondent to a message posted on an electronic bulletin board to reply to the message.
Japanese Patent Laid-Open No. 9-23310 JP 2004-178264 A

  Conventionally, writing work for activating communication is performed by checking various information written on the communication site (for example, topics and comments on the topic) one by one, and writing if it finds a place that is not uplifted. As such, all work is done manually, which increases the amount of work.

  For example, checking for user writing that does not need to be checked, checking for topics that have already been excited, or checking for topics that have already become obsolete enough. Sometimes. In addition, if you write without understanding the flow before and after the topic, the topic may not turn up and may turn white.

  The present invention has been made in view of the above circumstances, and supports a writing operation of a site manager / operator at a communication site, and a writing operation support device and a writing operation support capable of activating communication. It is an object to provide a program and a writing work support method.

  In order to achieve the above object, the invention according to claim 1 manages write information written by a user in a write work support apparatus that supports a write work at a communication site writable by a plurality of users. And a display restricting means for restricting the display so that the write information written by a specific user is not displayed when the write information is displayed on the user device. Provide support equipment. Thereby, it is possible to make it easy to search for writing to be activated.

  According to a second aspect of the present invention, there is provided a writing work support apparatus for supporting writing work at a communication site writable by a plurality of users, a database for managing writing information written by users, and the writing information. When a user device is displayed, a writing work support device is provided that includes display restriction means for performing display restriction so that writing information with a comment exceeding a certain number is not displayed. Thereby, it is possible to make it easy to search for writing to be activated.

  According to a third aspect of the present invention, there is provided a writing work support apparatus for supporting a writing work at a communication site writable by a plurality of users, a database for managing writing information written by users, and the writing information. Display restriction means for restricting display that does not display write information with a comment exceeding a certain number that is within the latest certain number of writing information. A characteristic writing work support apparatus is provided. Thereby, it is possible to make it easy to search for writing to be activated.

  According to a fourth aspect of the present invention, there is provided a writing work support apparatus for supporting writing work in a communication site writable by a plurality of users, a database for managing writing information written by users, and the writing information. A display restriction means for restricting display so that only writing information written within a predetermined time is displayed and other writing is not displayed. A support operation device is provided. Thereby, it is possible to make it easy to search for writing to be activated.

  According to a fifth aspect of the present invention, there is provided a writing work support apparatus for supporting a writing work at a communication site writable by a plurality of users, a database for managing writing information written by users, and the writing information. Display restriction means for displaying only the latest write information within a certain number of pieces of write information written by the same user and displaying no other writes And a writing work support device characterized by comprising: As a result, it is possible to write a comment for activation after grasping before and after the conversation.

  According to a sixth aspect of the present invention, in a writing work support apparatus for supporting writing work at a communication site writable by a plurality of users, a database for managing writing information written by the user and writing by the same user A frequent word detection means for detecting a frequent word in the written information; and a template display control means for transmitting a template for a comment including the frequent word to the user device for display. A writing work support device is provided.

  The invention according to claim 7 is the writing work support apparatus according to any one of claims 2 to 4, further comprising threshold setting means for variably setting the display restriction threshold. I will provide a.

  The invention according to claim 8 is a writing work support apparatus for supporting a writing work at a communication site writable by a plurality of users, a database for managing writing information written by a user, and the writing information Display on the user device, the display restriction that does not display the writing information written by a specific user, the display restriction that does not display the writing information with a certain number of comments, the latest number of documents within a certain number Display restriction that does not display write information with a certain number of comments that are embedded information, display restriction that only displays write information written within a certain time and does not display other write information, A table that displays only write information within the latest fixed number of write information written by the same user and does not display other write information. Limit, to provide a writing operation supporting apparatus comprising: the display restriction means for performing a combination of arbitrarily selected display restriction, from among.

  The invention according to claim 9 is a writing work support program for supporting a writing work at a communication site that can be written by a plurality of users, using a database that manages writing information written by a user. When displaying information on the user device, the display restriction that does not display the writing information written by a specific user, the display restriction that does not display the writing information with a certain number of comments, the latest within a certain number of cases Display restriction that does not display writing information that has more than a certain number of comments, and display restriction that displays only writing information written within a certain period of time and does not display other writing information , Of the write information written by the same user, only the latest write information within a certain number is displayed and other write information is displayed It was not display restriction, providing a write operation support program, wherein arbitrarily selected display restriction, to make a selected one or more display limit from among the among the.

  The invention according to claim 10 is a writing work support method for supporting writing work in a communication site that can be written by a plurality of users using a database that manages writing information written by a user. When displaying information on the user device, the display restriction that does not display the writing information written by a specific user, the display restriction that does not display the writing information with a certain number of comments, the latest within a certain number of cases Display restriction that does not display writing information that has more than a certain number of comments, and display restriction that displays only writing information written within a certain period of time and does not display other writing information , Display only the latest write information within a certain number of write information written by the same user and display other write information There display restriction, providing a write operation supporting method and performing arbitrarily selected display restriction, one or more display limitations which are selected from among from among.

  ADVANTAGE OF THE INVENTION According to this invention, the writing operation | work in a communication site can be supported and communication can be activated.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

  FIG. 1 is an overall configuration diagram of an example of a communication service system to which the present invention is applied.

  In FIG. 1, a client device 31 for a general user, a client device 32 for a related party user at a communication site, and uploading information (for example, topics and comments on the topic) from the client devices 31 and 32 (“write” And the server device 22 that downloads the user's write information to the client devices 31 and 32 (also referred to as “distribution”) is connected to the Internet 40, and the communication service system of this example Is configured. The server device 22 is configured by installing a program for executing various processes in a known computer device having a communication function. The client devices 31 and 32 are configured by well-known user devices having a communication function such as a personal computer and a mobile phone, and each include an input unit 33 and a display unit 34. Here, the input unit 33 is configured by a known input device such as a keyboard and a pointing device (for example, a mouse), and the display unit 34 is configured by a known display device such as an LCD (liquid crystal display).

  A server device 22 that communicates with the client devices 31 and 32 via the Internet 40, a user information management database 24 that manages user information, a party user management database 25 that manages information about party users of the communication site, and a user A topic management database 26 for managing topics created and written from the client devices 31, 32, a comment management database 27 for managing comments created and written by the user for topics, and a template for managing comment templates And a writing work support apparatus 20 including a management database 28.

  The “database” includes, for example, a storage device that stores information (for example, a hard disk, an optical disk, and a memory) and a control device (for example, a microcomputer) that systematically organizes and manages information in the storage device. Has been. In some cases, the “database” includes only a storage device, and the server device 22 includes a control device that systematically organizes and manages information in the storage device.

  Hereinafter, the “server device” may be simply referred to as “server”, and the client devices 31 and 32 may be simply referred to as “client”.

  FIG. 2 shows an example of user information managed by the user information management database 24. In FIG. 2, the user information of this example is configured including a user ID, a nickname, and a password.

  FIG. 3 shows an example of a participant list managed by the participant user management database 25. In FIG. 3, a related person list is configured by user IDs of related persons of the communication site.

  FIG. 4 shows an example of topic information managed by the topic management database 26. In FIG. 4, the topic information of this example is configured to include a topic ID, owner user ID, registration date and time, title, text, and necessary images.

  FIG. 5 shows an example of comment information managed by the comment management database 27. In FIG. 5, the comment information of this example is configured to include a comment ID, an owner user ID, a target topic ID, and a text.

  FIG. 6 shows an example of template information managed by the template management database 28. In FIG. 6, the template of this example is configured including the template ID and the template text of the comment.

  FIG. 7 shows an example of a result of topic search performed by the server 22. This topic search result includes a topic ID, a contributor ID (owner user ID), a nickname of the contributor, a writing date and time, a topic title, and the number of comments on the topic. In this example, the result of searching for the topic of the writing information in the latest N (for example, 10) and having a certain number of comments (for example, 3) or less is shown.

  FIG. 8 shows an example of the display screen of the client devices 31 and 32. On this screen, topic ID, contributor ID (owner user ID), nickname, date and time of writing, number of comments, title, topic, and comment are displayed. Also, a comment entry field is provided. When a comment is input in this field and a “send comment” button is designated, a comment is transmitted from the client devices 31 and 32 to the server 22, and the server 22 stores the comment in the comment management database 27. be registered. That is, a comment is written.

  Next, various embodiments of the writing work support process when writing work is performed from the client 32 of the related user will be described.

  FIG. 9 shows the writing work support process in the first embodiment.

  In FIG. 9, when a topic display is requested from the management client 32 (step S11), the server 22 searches the topic management database 26 for topics registered by users (general users) other than those related to the communication site. Search is performed (step S12), display data of the search result is created and transmitted to the related party client 32 (step S13).

  Specifically, among the topics managed in the topic management database 26 and comments managed in the comment management database 27, the user ID (related user ID) managed in the related user management database 25 is the same. Write information registered by a general user is acquired from the topic management database 26 and the comment management database 27 by excluding the write information (topic and comment on the topic) associated as the owner user ID.

  That is, when displaying the write information on the related party client 32, the server 22 performs display restriction so that the write information written by the related party user of the communication site is not displayed on the related party client 32. The related client 32 displays a topic written by a general user other than the related user of the communication site and a comment on the topic (step S14).

  Then, a comment is created by the client 32 and uploaded (written) to the server 22 (step S15). The uploaded comments are managed in the comment management database 27.

  FIG. 10 shows a writing work support process in the second embodiment.

  In FIG. 10, when the display of a topic is requested from the management client 32 (step S21), the server 22 searches the topic management database 26 for a topic whose number of comments is N or less (step S22), and display data of search results. Is transmitted to the related party client 32 (step S23).

  Specifically, among the topics managed in the topic management database 26 and the comments managed in the comment management database 27, the number of comments managed in the comment management database 27 has a threshold (for example, five). Excluded topics are acquired, topics having N or less comments are acquired from the topic management database 26, and comments attached to each topic are acquired from the comment management database 27.

  That is, when displaying the write information (topic and comment) on the related party client 32, the server 22 has a display restriction that does not display the write information with comments exceeding a certain number N on the related party client 32. Do. The related party client 32 displays a topic having the number of comments of N or less and comments for the topic (step S24).

  Then, a comment is created by the client 32 and uploaded (written) to the server 22 (step S25). The uploaded comments are managed in the comment management database 27.

  FIG. 11 shows a writing work support process in the third embodiment.

  In FIG. 11, when topic display is requested from the management client 32 (step S31), the server 22 searches the topic management database 26 for the latest N items registered by the same user (step S32). , And N-M topics (where N is an integer equal to or greater than 1) except for the latest M items (where M is an integer greater than or equal to 1 and less than N). An average value a of the number of comments is calculated (step S33), topics having the number of comments equal to or less than the average value a are determined as display targets as search results (step S34), display data of the search results is created, and the related party client 32 (step S35).

  That is, when the server 22 displays the write information (topic and comment) on the related party client 32, the write information that is the latest write information within a certain number of cases and that has a comment exceeding the average value a is attached. Restrict display to prevent information from being displayed. In the related party client 32, a topic having the number of comments equal to or less than the average value a among the latest N topics registered by the same user and a comment on the topic are displayed (step S36).

  Then, a comment is created by the client 32 and uploaded (written) to the server 22 (step S37). The uploaded comments are managed in the comment management database 27.

  FIG. 12 shows a writing work support process in the fourth embodiment.

  In FIG. 12, when a topic display is requested from the management client 32 (step S41), the server 22 acquires a topic whose registered date and time is within a certain time (a certain period in the past from the current date and time) from the topic management database 26. (Step S42), display data of the search result is created and transmitted to the related party client 32 (step S43).

  That is, when displaying the write information on the related client 32, the server 22 displays only the write information written in the past certain time, and the write information written in the past than that. Restrict display without displaying. In the related client 32, the topic written in the past fixed time and the comment on the topic are displayed (step S44).

  Then, a comment is created by the client 32 and uploaded (written) to the server 22 (step S45). The uploaded comments are managed in the comment management database 27.

  FIG. 13 shows a writing work support process in the fifth embodiment.

  In FIG. 13, when a display of a topic is requested from the management client 32 (step S51), the server 22 searches the topic management database 26 for a topic within the requested range (step S52) and displays search result display data. Is transmitted to the related party client 32 (step S53).

  When the management client 32 requests display of a specific topic (step S54), the server 22 searches the topic management database 26 for the latest N items registered by the same user (step S55). Display data of the search result is created and transmitted to the related party client 32 (step S56).

  That is, when displaying the write information on the related party client 32, the server 22 displays only the latest write information within a certain number of pieces of write information written by the same user, and otherwise. Display restriction that does not display the writing information. In the related client 32, the topic written by the same user and the comment on the topic are displayed simultaneously (step S57).

  Then, a comment is created by the client 32 and uploaded (written) to the server 22 (step S58). The uploaded comments are managed in the comment management database 27.

  FIG. 14 shows a writing work support process in the sixth embodiment.

  In FIG. 14, when the display of a topic is requested from the management client 32 (step S61), the server 22 searches the topic management database 26 for the latest N topics in the past (step S62), and the past latest N items. M frequent words in the topic (and / or comment) are detected (step S63). Then, display data of the comment template to which the frequent word is applied is created and transmitted to the related party client 32 (step S64). In the participant client 32, for example, a comment template shown in FIG. 15 is displayed (step S65).

  In FIG. 15, “Halloween party” underlined is a frequent word. The related user selects an appropriate template from a plurality of templates displayed on the display unit 34 of the client 32, and corrects or adds a message, and then writes the message (step S66).

  FIG. 16 shows an example of a search request screen in which display restriction conditions can be selected and a display restriction threshold can be set. The search request screen display data is transmitted from the server 22 to the client 32, and the client 32 requests to display a topic (S11 in FIG. 9, S21 in FIG. 10, S31 in FIG. 11, S41 in FIG. 12, FIG. In S51 of 13, screen display is performed.

  In FIG. 16, as the first display restriction condition, the writing information written by the parties is not displayed, and as the second display restriction condition, the writing information with a certain number of comments is not displayed. As the display limit condition of 3, it was written within a certain time as the fourth display limit condition, which does not display the write information within the latest fixed number of records and with a comment exceeding a certain value As the fifth display restriction condition for displaying only the write information, various display restriction conditions such as displaying only the write information within the latest fixed number written by the same user can be arbitrarily selected. It is also possible to select a combination of a plurality of display restriction conditions.

  In FIG. 16, as the display restriction threshold, first, the threshold for the number of comments (a fixed number), second, the threshold for the latest number N, and third, the threshold for a fixed time (in this example, date and time) Can be set). The specific user can also be specified by a nickname or the like.

  The selection result of the display restriction condition, the setting of the threshold value, and the designation of the specific user described above are notified to the server 22 as additional information of the display request when the client 32 requests the server 22 to display the topic. Is done.

  The case where the writing operation is performed by the client 32 of the related user has been described above as an example. Even when the writing operation is performed by the client 31 of the general user, the writing described in the first to sixth embodiments is performed. It is possible to perform the same process as the load work support process.

  Note that the display restriction unit, the frequent word detection unit, the template display control unit, and the threshold setting unit in the present invention are configured by the server 22 in which a program is installed in a known computer device having a communication function as described above. .

  The present invention is not limited to the examples described in the present specification and the examples illustrated in the drawings, and various design changes and improvements may be made without departing from the spirit of the present invention.

1 is an overall configuration diagram of an example of a content distribution system to which the present invention is applied. Explanatory drawing which shows an example of user information Explanatory drawing which shows an example of a related person user list Explanatory diagram showing an example of topic information Explanatory drawing showing an example of comment information Explanatory drawing which shows an example of template information Explanatory drawing showing an example of the topic search result screen Explanatory drawing which shows an example of a writing display screen The flowchart which shows an example of the flow of the write-work assistance process in 1st Embodiment. The flowchart which shows an example of the flow of the write-in work assistance process in 2nd Embodiment. The flowchart which shows an example of the flow of the write-in work assistance process in 3rd Embodiment. The flowchart which shows an example of the flow of the write-in work assistance process in 4th Embodiment The flowchart which shows an example of the flow of the write-in work assistance process in 5th Embodiment The flowchart which shows an example of the flow of the write-in work assistance process in 6th Embodiment Explanatory drawing used to explain an example of a comment template Explanatory drawing which shows an example of the display restriction designation screen

Explanation of symbols

  DESCRIPTION OF SYMBOLS 20 ... Writing work support apparatus, 22 ... Server apparatus (server), 24 ... User information management database, 25 ... Related person user management database, 26 ... Topic management database, 27 ... Comment management database, 28 ... Template management database, 31 , 32 ... Client device (client)

Claims (10)

In a writing work support device that supports writing work in a communication site writable by a plurality of users,
A database for managing write information written by the user;
Display restriction means for performing display restriction not to display the write information written by a specific user when displaying the write information on a user device;
A writing work support apparatus comprising: In a writing work support device that supports writing work in a communication site writable by a plurality of users,
A database for managing write information written by the user;
Display restriction means for performing display restriction so as not to display write information with a comment exceeding a certain number when displaying the write information on a user device;
A writing work support apparatus comprising: In a writing work support device that supports writing work in a communication site writable by a plurality of users,
A database for managing write information written by the user;
When displaying the write information on the user device, display restriction means for performing display restriction that does not display the write information within the latest fixed number of items and the written information with a certain number of comments, and
A writing work support apparatus comprising: In a writing work support device that supports writing work in a communication site writable by a plurality of users,
A database for managing write information written by the user;
When displaying the write information on the user device, display restriction means for displaying only the write information written within a predetermined time and performing display restriction not displaying other write information;
A writing work support apparatus comprising: In a writing work support device that supports writing work in a communication site writable by a plurality of users,
A database for managing write information written by the user;
When displaying the write information on the user device, only the latest write information within a certain number of pieces of write information written by the same user is displayed, and other write information is not displayed. Display restriction means for restricting,
A writing work support apparatus comprising: In a writing work support device that supports writing work in a communication site writable by a plurality of users,
A database for managing write information written by the user;
A frequent word detection means for detecting a frequent word of writing information written by the same user;
A template display control means for transmitting and displaying a template for a comment including the frequent word to the user device;
A writing work support apparatus comprising:   The writing work support apparatus according to claim 2, further comprising a threshold setting unit configured to variably set the display restriction threshold. In a writing work support device that supports writing work in a communication site writable by a plurality of users,
A database for managing write information written by the user;
When displaying the write information on the user device, the display limit for not displaying the write information written by a specific user, the display limit for not displaying the write information with a certain number of comments, the latest constant Display restriction that does not display write information with more than a certain number of write information within the number of cases, display only write information written within a certain time and display other write information Display restriction not to be displayed, Display restriction to display only the latest write information within a certain number of write information written by the same user and not display other write information, arbitrarily selected Display restriction means for combining display restrictions;
A writing work support apparatus comprising: In a writing work support program that supports writing work in a communication site that can be written by a plurality of users, using a database that manages writing information written by the user,
When displaying the write information on the user device, the display limit for not displaying the write information written by a specific user, the display limit for not displaying the write information with a certain number of comments, the latest constant Display restriction that does not display write information with more than a certain number of write information within the number of cases, display only write information written within a certain time and display other write information 1 selected from display restriction not to display, display restriction to display only write information within the latest fixed number of write information written by the same user and not display other write information, or A writing work support program characterized by performing a plurality of display restrictions. In a writing work support method for supporting writing work in a communication site that can be written by a plurality of users using a database that manages writing information written by the user,
When displaying the write information on the user device, the display limit for not displaying the write information written by a specific user, the display limit for not displaying the write information with a certain number of comments, the latest constant Display restriction that does not display write information with more than a certain number of write information within the number of cases, display only write information written within a certain time and display other write information 1 selected from display restrictions not to display, display restrictions to display only write information within the latest fixed number of write information written by the same user and not display other write information, or A writing work support method characterized by performing a plurality of display restrictions.

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