JP2008236441A - Gps emergency call system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a GPS emergency call system which enables immediate rush to the site of an accident or trouble, by enabling anyone having a GPS locator-equipped mobile phone to report the information, regarding his current position readily and accurately. <P>SOLUTION: The accident emergency call system allows a user of a GPS locator-equipped mobile phone to place an emergency report from the mobile phone to a call center via a network. The mobile phone has an emergency report means for measuring the current position of the user and sending that information to the server of the call center, when so requested by the user, and the server has a means for displaying the site, where the emergency report was transmitted on the map based on the received information. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a GPS emergency notification system that can promptly send an accident or breakdown to the site by making it possible to report information on the current position easily and with high accuracy using a portable terminal that supports GPS.

  When contacting an insurance company or road service in the event of an accident or breakdown, the call center is conventionally called by mobile phone and the current location is reported to the operator. Sometimes it is difficult to tell the exact position. The more urgent it is, the less information is transmitted.

When a navigator is mounted on an automobile, an accurate position is displayed. However, even if an approximate position is known by looking at a map, it is difficult to convey the exact position verbally.
In recent years, GPS compatible models have become widespread in mobile phones, and it has become possible to accurately measure and communicate your position, but if you are not familiar with how to use it, there is a problem that you can not use it when you are in a habit is there.
In addition, as a mobile phone with a GPS function, there exists a thing as described in patent document 1, for example.
JP-A-11-018159

The present invention has been made in order to solve the above-described problems of the prior art, and the object of the present invention is to make it easy for anyone to report current position information with high accuracy using a portable terminal compatible with GPS. It is to provide a GPS emergency call system capable of promptly rushing to the site of an accident or failure by making it possible.

In order to achieve the above object, the invention according to claim 1 is an accident emergency notification system that notifies an emergency call to a call center via a network from a mobile terminal having a GPS function,
The mobile terminal has an emergency call means for measuring the current position in response to an emergency call request from the operator and transmitting it to the call center server, and the server displays the emergency call sending position on the map based on the received information. It has the means.
In the invention according to claim 2, the emergency call means is capable of selecting whether or not the transmission information is information with a photograph, and when the photograph information is selected, an image taken together with the measured position information is stored in the server. The server displays the photograph transmitted together with the map.

The invention according to claim 3 is characterized in that the emergency notification means is activated by reading the code information by the code information reading means of the portable terminal.
The invention according to claim 4 is characterized in that the emergency notification means is activated from an application menu.
The invention according to claim 5 is characterized in that the server of the call center has means for displaying a list of received emergency calls, and each emergency call display is linked to an emergency call detail screen including a map screen. And

According to the present invention, the current location is measured and transmitted to the call center server by the emergency call means incorporated in the portable terminal, so it is not necessary to explain the current location to the operator, and the location where the accident or failure occurs with a simple operation Can be reported. In addition, the call center server displays the emergency contact location on the map based on the received information, so the location of the accident can be identified accurately and quickly, and the road service can be arranged quickly. Can be done.
In addition, the situation can be transmitted more accurately by transmitting a photograph of the site together with the position information.

The present invention will be described below based on the illustrated embodiments.
A mobile terminal having a GPS function is a mobile phone that detects a current position by receiving a signal from a GPS satellite, and can be connected to a call center server from the telephone network via the Internet. .
The mobile phone has built-in application software (hereinafter referred to as an emergency call application) that measures the current position in response to an emergency call request from the operator and transmits it to a call center server. Further, an emergency call reception system for displaying an emergency contact transmission position on a map based on information transmitted from a mobile phone is incorporated on the server side of the call center.

1) Emergency call application 1-1) List of functions The functions are listed in Table 1.

1-2) Use of Z sticker As shown in Fig. 1, first, QR code of Z sticker (registered trademark of DENSO WAVE INCORPORATED), which is distributed to the contractor in advance by starting the barcode reader of the mobile phone Is read.
When this code information is read, the mobile phone screen transitions to the Z sticker site.
On the screen of the Z sticker site, an “emergency call” button is provided, and when the “emergency call” button is selected, the emergency call application is activated as it is when downloaded.
If it has not been downloaded, it will be launched after obtaining it from the download site.

When the emergency call application starts, the initial screen is displayed.
The initial screen is provided with “Emergency call”, “End” button and “Confirm” button, and the following explanation is displayed.
“This application performs GPS positioning and network communication (maximum 30KB per session). Use of packet communication will occur.”

When “Confirm” is selected and “Next” is selected, the screen changes to a shooting confirmation screen.
On the shooting confirmation screen, an “end” button, a “send” button, and a “photo present” button are provided, and the following explanatory text is displayed.
“We will send your current location. * If there is no photo, select“ Send ”. If you also take / send a photo, select “With photo”.

When the “End” button is pressed, a transition is made to the “Position information sending” screen.
When “with photos” is selected, the screen changes to a screen during camera activation.
A “return” button and a “photograph” button are provided on the screen when the camera is activated, and images the scene of an accident, a damaged part, and the like.
When “Shooting” is selected, a transition is made to a preview screen as shown in FIG.
On the preview screen, the photographed photograph is displayed, and a “retake” button and a “send” button are provided.
Selecting “Retake” returns to the camera shooting screen.

When “Send” is selected, the screen transits to the position information confirming screen.
In this screen, a “Cancel” button is provided and an explanatory text “The customer's current position is being confirmed. (It takes about 30 seconds. Please wait for a while.”) Is displayed.
During this time, a positioning signal is received from the satellite and the current position is obtained.

When positioning ends, the screen transits to the server notification screen.
In this screen, a “Cancel” button is provided, and an explanation is displayed that “Current position and photo are being transmitted. (Please take a minute or so).
The transmission time takes about 30 seconds with position information alone and about 1 minute with a photo. The positioning and transmission images are animated.

When the transmission is completed, a transmission completion screen is displayed.
On this screen, a “confirm” button is provided, and an explanatory note “Please press the confirmation button to contact the call center continuously” is displayed.

When Confirm is selected, the call center phone number display screen is displayed.
On this screen, a “call” button is provided and a telephone number is displayed.
The outgoing screen is not a screen of the emergency call application, but a screen unique to the model. Call center phone numbers are fixed and stored in the emergency call app.

After the call with the call center is finished, the end confirmation screen is displayed.
On this screen, a completion message “Are you sure you want to exit. Are you sure?” Is displayed, and “No” and “Yes” buttons are provided. Selecting “Yes” will end the screen. .

1-3) Use of EZ Application (Registered Trademark of KDDI Corporation) Menu As shown in FIG. 3, the emergency call application is activated from the application menu.
When activated, the initial screen of the same emergency call application as when using the Z sticker is displayed.
After that, it is the same as the use from the Z sticker.

2) Emergency call reception system 2-1) List of functions The functions are listed in Table 2.

2-2) Screen configuration
-Login screen When the system is started, a login screen as shown in FIG. 4 is displayed.
An ID box and a password box are displayed on the login screen, and the ID and password are entered in each box to log in to the system.

・ Emergency call monitor screen After logging in, the screen changes to an emergency call monitor screen as shown in FIG.
The monitor screen includes an emergency call list, a refinement column, and a screen display update interval column.
A list of received emergency calls is displayed in the emergency call list.
For each emergency call, the date and time of occurrence, telephone number, place of occurrence, memo, photo, and status are displayed line by line.
The date and time of occurrence is the reception date and time, and the new ones are preferentially displayed in order of date and time.
The status is “Not supported” or “Supported” or “Supported”, and the background color of each row is switched.
To update the status, “unsupported” or “supporting” or “supported” is changed. Reflected by clicking the "Update" button.

New arrival information (within 5 minutes) is displayed in red.
The displayed data is displayed for today and the past one day for correction when an erroneous operation occurs.
When new information is received, a sound is heard.
The list is updated regularly. The default value for the update interval is 30 seconds.
When there are multiple contacts from the same terminal, multiple tables are displayed.
The occurrence date / time column is linked to the emergency call detail screen, and the detail screen is displayed when the occurrence date / time is clicked.
The narrowing down column narrows down the list display contents by status. As the status, either unsupported or all (for the past one day) can be selected.
By clicking the “Refresh” button, the user can update the information.

・ Emergency call details confirmation screen FIG. 6 shows an emergency call details confirmation screen.
The detail screen has an accident position display field, a photo display field, a contact source / address display field, a map operation field, and a contact memo edit field.
In the accident position display column, the transmission position of the notification selected in the emergency call list is displayed as an icon at the center of the map.
In the photo display column, a photo transmitted from the mobile phone is displayed.
In the contact source and address display fields, the date and time of occurrence of the notification selected in the emergency call list, the telephone sub-number, and the address of the transmission location are displayed.

In the map operation column, operation buttons for movement, enlargement, reduction, ZOOM IN, ZOOM OUT, and correction are displayed.
A contact memo is input in the contact memo edit column.
The number of characters that can be entered is such that it can be displayed in the list.
Memo is used for communication between call center and road service. Describe the characteristics of the accident location.

・ Position information correction screen (map)
By turning on the correction mode in the map operation column of the emergency call detail confirmation screen (checking “correction”), the mode is switched to the correction mode, and the position information correction screen shown in FIG. 7 is displayed.
While in correction mode, the status icon [! ] Can be moved by dragging and dropping the mouse.
By moving the icon, the address display at the top of the screen is also changed.
It is reflected in the system by the “Confirm” button.

・ Position information correction screen (other)
FIG. 8 shows a correction screen other than correction on the map.
When correcting with an address, it can be corrected by entering the correct address on the correction screen.
As the position information, the representative point of the designated address (machichome) is set, so fine adjustment on the map is required.
When correcting with longitude and latitude, it can be corrected by entering the correct latitude and longitude.

History display screen FIG. 9 shows an emergency call history screen.
The emergency call history screen includes a history search condition setting field and a search result display field.
The history search condition setting field has the following functions.
Search by the phone number / location from which the emergency call was sent, the date and time the emergency call was received, etc.
The search accuracy in the region (prefecture) depends on the accuracy of the area (polygon) information in the region.
The area can be specified by selecting the area on the map.

If contract information can be held in this system, retrieval under other conditions is possible.
The following items are displayed as search results.
Displays the phone number, date / time of reception / response, and location.
Click the phone number to display the report location on the map.
It is also possible to display the lead time of “emergency call reception → response”.
It is an acquisition screen of active position information of emergency call reception.

Active Position Information Acquisition FIG. 10 shows an active position information acquisition screen.
This screen is provided with a phone number box and a “location information request” button. When the customer's phone number is entered and the location information request is clicked, the mobile phone emergency call application for the specified phone number is displayed. When activated, the location information is sent to the call center, and the customer's location is displayed on the map.
By acquiring such active position information from the call center side, it is possible to provide danger information such as matching between the customer travel position and past accident information.

Contract Content Display Screen FIG. 11 is a contract content display screen.
The screen includes an emergency contact information display field, a photo field, and a contract information field.
In the display column of emergency contact information, a telephone number, a reception date and time, a transmission position, and a status are displayed.
The contract information includes a name, a contract number, and the like.
If the contract information is taken in and can be matched with the mobile phone number in this way, “emergency contact + contract information” can be displayed on the same screen.

Next, the screen transition of the emergency call application will be described based on the flowcharts of FIGS. 12 to 15 and the screens of FIGS.
As shown in FIG. 12, when the code information of the Z sticker is read, a transition is made to the Z sticker site. By selecting the emergency call button on the Z sticker site, the emergency call application is activated if the download has been completed. If the download has not been completed, a transition is made to the download site, and a transition is made after downloading the application.

When the application starts normally, the screen transitions to the initial screen shown in FIG.
In the case of a startup error, a startup error screen is displayed (see FIG. 20). Since a startup error occurs due to a lack of memory, a transition is made to an end confirmation screen or a telephone screen.
The initial screen is the same as the initial screen described in FIG. 1 except that the content of the explanatory text is different.
When the confirmation button on the initial screen is clicked, a transition is made to the shooting confirmation screen.
When the photograph presence is selected on the shooting confirmation screen, the screen is switched to the camera activation screen and the camera is activated.
When the send button is clicked, the screen moves to the figure position information acquisition screen.

Next, when there is no error in the activation of the camera, the camera shooting screen is displayed.
If there is an error, a transition is made to the camera operation error screen (see FIG. 20). Camera operation (startup, shooting, preview) errors occur due to insufficient memory and no free space in the EFS, and transit to an end confirmation screen or a telephone screen.
When the shooting button is clicked on the camera shooting screen, the screen changes to the camera shooting processing screen.
On the shooting process screen, the message “The shooting process is in progress. Please wait. * Do not move the camera until shooting is complete.” Is displayed.

If there is no error in the shooting process, the screen transitions to the preview screen.
When there is an error in the shooting process, the screen transits to the camera operation error screen and transits to the end confirmation screen or the telephone screen.
When the photograph is confirmed on the preview screen and the transmission button is clicked, the screen transitions to the position information acquisition screen in FIG.
Clicking the “Retake” button on the preview screen changes to the camera shooting screen.
When the no-operation time is 120 seconds on the camera shooting screen, the screen is shifted to the no-operation camera automatic stop screen. No operation indicates a state where there is no key operation or flip operation.

On the position information acquisition screen, as shown in FIG. 18, since it takes about 30 seconds, an animation display in which an arrow extends from the artificial satellite toward the mobile phone is performed.
When the position information positioning is completed without an error, if there is no photo, transition to the position information transmission screen (no photo) (FIG. 18), and if there is a photo, transition to the position information transmission screen (with a photo). (FIG. 19).

If there is an error in the positioning information positioning, the positioning error screen is displayed (see FIG. 20). If a positioning error occurs, the screen returns to the shooting confirmation screen without retrying.
In the position information transmission screen (no photo), the position information transmission mode is entered unless canceled (FIG. 18). Since the transmission time takes about 30 seconds, an animation display in which an arrow extends from the mobile phone to the call center is performed (FIG. 18).

When the cancel button is clicked, a transition is made to the shooting confirmation screen. Even in the case of the position information transmission screen (with photo), the position information transmission mode is entered and the position information is transmitted to the call center together with the photo (FIG. 19).
When the stop button is clicked, the shooting confirmation screen is displayed.
When the transmission of the position information is completed without error, the screen transits to the transmission completion screen.
If there is an error, the screen transits to a communication error screen (see FIG. 20). When a communication error occurs, the screen returns to the shooting confirmation screen without retrying.

When the confirmation button is clicked on the transmission completion screen, the screen shifts to a call center telephone number display screen as shown in FIG.
When you click the call button, you will be transferred to the call screen, contacted with the call center, then the end confirmation screen, and click “Yes” to exit the emergency call application.
If “No” is selected, the screen returns to the shooting confirmation screen again.

FIG. 1 is a diagram showing a screen transition state of the emergency call application on the mobile phone side of the GPS emergency call system of the present invention. FIG. 2 is a diagram showing a transition state continued from FIG. FIG. 3 is an explanatory diagram when the emergency call application is activated from the application menu of the mobile phone of FIG. FIGS. 4 to 11 show screen configurations of the emergency call reception system on the call center side, and FIG. 4 is an explanatory diagram of a login screen. FIG. 5 is an explanatory diagram of an emergency call monitor screen. FIG. 6 is an explanatory diagram of an emergency call detail confirmation screen. FIG. 7 is an explanatory diagram of a position information correction screen (map). FIG. 8 is an explanatory diagram of a position information correction screen (others). FIG. 9 is an explanatory diagram of a history display screen. FIG. 10 is an explanatory diagram of a screen configuration for active position information acquisition. FIG. 11 is an explanatory diagram of a contract content display screen. FIG. 12 is a part of a flowchart of the mobile phone emergency call application of FIG. FIG. 13 is a part of a flowchart of the mobile phone emergency call application of FIG. FIG. 14 is a part of a flowchart of the emergency call application for the mobile phone shown in FIG. FIG. 15 is a part of a flowchart of the emergency call application for the mobile phone shown in FIG. 16 to 20 show screens corresponding to the screen transitions in the flowcharts of FIGS. 12 to 15, and FIG. 16 is an explanatory diagram showing an initial screen and a shooting confirmation screen. FIG. 17 is an explanatory diagram of various screens related to camera shooting. FIG. 18 is an explanatory diagram of a position information acquisition screen and a position information transmission screen (no photo). FIG. 19 is an explanatory diagram of screen transition from the acquisition of position information to the end. FIG. 20 explains various error screens.

Claims (5)

A GPS emergency call system for reporting an emergency call about a car to a call center via a network from a mobile terminal equipped with a GPS function,
The mobile terminal has an emergency call means for measuring the current position in response to an emergency call request from the operator and transmitting it to the call center server, and the server displays the emergency call sending position on the map based on the received information. A GPS emergency call system characterized by comprising means. The emergency call means can select whether or not the transmission information is information with a photo, and when selecting the presence of a photo, sends an image of the state of the vehicle together with the measured position information to the server, The GPS emergency call system according to claim 1, wherein the server displays a photograph transmitted together with the map. The GPS emergency call system according to claim 1, wherein the emergency call means is activated by reading the code information by the code information reading means of the portable terminal. The GPS emergency call system according to claim, wherein the emergency call means is started from an application menu. The GPS emergency call system according to claim 1, wherein the call center server has means for displaying a list of received emergency calls, and each emergency call display is linked to an emergency call detail screen including a map screen.

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