JP2008192088A - Automatic generation/reservation system of hotel/rental car plan - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system enabling an Internet user to generate and reserve a hotel/rental car plan suitable for the desired conditions, from a user terminal using hotel vacant rooms and available rental cars after the closing of trade of an agency. <P>SOLUTION: A hotel/rental car plan server 31, the user terminal 41, an accommodation server 10 and a rental car company server 20 are connected. The accommodation server and the rental car company server distribute the total number of vacant rooms and the total number of available cars after the closing of trade by the agency, to a telephone reservation quota, an own company Internet reservation quota and a hotel/rental car plan generation quota by an adjusting means. The hotel/rental car plan server generates a plan coinciding with the plan conditions received from the user terminal, from the number of vacant rooms and the number of available cars distributed to the plan generation quota, and receives a reservation. The accommodation server and the rental car company server perform subtraction processing from the number of vacant rooms and the number of available cars in the hotel/rental car plan generation quota based on reservation receiving information. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention makes effective use of the vacant room returned to the hotel side from the agency after the so-called manual closing and the vacant vehicle returned to the rental car company side, and the internet user can meet the desired conditions between the stay date and the rental date. The present invention relates to an automatic generation / reservation system for a hotel / rental car plan that can freely generate a hotel / rental car plan suitable for the reservation and make a reservation.

  Traditionally, in order to secure accommodation reservations for hotel rooms, hotel operators have left certain rooms with agents for a certain period of time, and agents have a combination of hotels, aircraft, rental cars, etc. (so-called packages) They make and sell tour products freely. Usually, package tour products by agents are produced by forecasting demand about three months to three months before the departure date.

  However, the end of sales of package tour products (in the travel industry, this is referred to as “hand-made”) is often 10 days to 1 week before the departure date, and the package tour that remains after the hand-finished Rooms and rental car rentals included in the product are returned to the respective hotel and rental car companies. If the demand forecast of the agency greatly deviates, the hotel or rental car company will have many vacancies and empty cars. Therefore, it was very difficult to fill a reservation in a short period until the day of accommodation or the day of lending. At present, we have had to rely exclusively on telephone and internet reservation methods at hotels or car rental companies alone.

On the other hand, various reservation systems have been proposed for Internet reservation (Patent Document 1, Patent Document 2, etc.).
JP 2001-167161 A JP 2001-236408 A

However, any of the reservation systems is limited to a system that accepts a reservation by an accommodation facility alone. On the other hand, it is very convenient for users if individual users can make their own plans by effectively using vacancies returned to the hotel side and vacant vehicles returned to the car rental company side, In addition, the occupancy rate of each guest room or rental car is improved for the hotel side and the rental car company side, and there is a great merit.

  The present invention has been made in view of the above problems, and effectively utilizes the hotel vacancies and the rental car vacancy returned to the hotel side or the rental car company side after the agency finishes, until the day of stay or the day of rental Meanwhile, it is an object of the present invention to provide a hotel / car rental plan automatic generation / reservation system that allows Internet users to generate hotel / car rental plans that meet their desired conditions in real time and make reservations.

  In addition, the present invention provides the hotel or the rental car company with another effective reservation acquisition means other than its own reservation means for the vacancy or the vacant vehicle that the hotel side and the rental car company have after the agency finishes the operation, thereby increasing the operating rate. The purpose is to provide an automatic generation / reservation system for hotel / rental car plans that can be increased.

In order to solve the above problems, an automatic generation / reservation system for a hotel / rental car plan according to claim 1 of the present invention provides:
In a system in which a user terminal and a hotel / car rental plan server, a hotel / car rental plan server, one or more hotel accommodation facility servers and one or more car rental company servers are connected via a communication line,
The accommodation facility server
A vacancy information database for each sales channel that registers the number of vacancies for each stay on a sales channel basis,
The remaining number of vacancies, including the vacancies to be returned to the hotel after the accommodation reservation period by the agent on each staying date, excluding the agent space, and the newly added hotel / rental car plan generation space Vacant number adjusting means for distributing to channels,
The rental car company server
A vacant vehicle information database by sales channel that registers the number of vacant vehicles for each loan date by sales channel;
The number of vacant cars that will be allocated to the remaining sales channels with the addition of a hotel / rental car plan generation space, excluding the agency space, and the total number of vacant vehicles returned after the end of the loan reservation period by the agent on each loan date Adjusting means,
The hotel / rental car plan server is
Hotel vacancy storage means for receiving and storing vacancy information of the hotel / rental car plan generation frame from the accommodation facility server;
Rent-a-car vacant storage means for receiving and storing the vacant-vehicle information of the hotel / rent-a-car plan generation frame from the rental car company server,
Plan condition search means for receiving hotel / rental car plan conditions from a user terminal and searching for a hotel and a rental car that match the conditions from the hotel vacant storage means and the rental car vacant storage means;
Plan generation means for generating one or more hotel / car rental plans from the searched hotels and car rentals,
Means for transmitting the generated hotel / rental car plan list to the user terminal;
Receiving the reservation application information of one hotel / rental car plan from the user terminal and accepting the plan reservation receiving means,
For hotels and car rentals included in the hotel / rental car plan for which reservations are accepted, the number of reservations is subtracted from the number of vacancies stored in the hotel vacancy information storage part and the number of vacant cars stored in the car rental information storage part. Reservation number subtracting means to
The accommodation facility server and the rental car company server, based on the reservation reception information received from the hotel / car rental plan server, the number of vacancies in the hotel / car rental plan generation frame of the vacancy information database and the hotel of the vacant car information database・ Subtract the number of reservations from the number of empty cars in the car rental plan generation frame,
It is characterized by that.

  In the past, the user had to select a plan from fixed packaged goods set several months ago, whereas according to the system of claim 1, for example, from 10 days before the expected stay date Just before a week ago, using the prepared hotel / rental car plan generation frame, Internet users can create a plan of desired conditions by themselves without relying on agents, and in real time. It is a very attractive and convenient system for users.

  In addition, for hotels and car rental companies, after the agency's closing, only part of the vacancies or part of the vacant cars held by the hotel or car rental company can be allocated to the agency. In spite of this, plans that are attractive to users are generated one after another, thereby contributing greatly to the increase in the reservation acquisition rate for vacancies and vacant vehicles, thereby contributing to a significant increase in the occupancy rate of rooms and rental cars.

  The communication line includes both a dedicated line and an Internet line. Sales channels excluding agents include telephone reservations directly accepted by hotels and car rental companies and Internet reservations from websites operated by hotels and car rental companies.

An automatic generation / reservation system for a hotel / rental car plan according to claim 2 of the present invention comprises:
In the accommodation server,
The vacancy number adjusting means is:
Averages earned by each remaining sales channel in the month to which the applicable accommodation date belongs in the past, from the end of the reservation period of the accommodation by the agency to the day of the accommodation date, excluding the agency frame and hotel / rental car plan generation frame The number of vacancies corresponding to the number of reservations is allocated to each sales channel, and the remaining number of vacancies is allocated to the hotel / rental car plan generation frame.

  The system according to claim 2 is, for example, that there are 15 twin-type vacancies returned to the hotel from an agent for a certain staying day next month, and all twin-type vacancies in the hotel after the closing. The number of rooms is 30, and telephone reservations are made in the past (for example, for the past 3 years) in the month in which the corresponding accommodation date belongs, during the period from the end of the accommodation reservation period by the agent to the day of the accommodation date. It is assumed that the average number of reservations of the twin type that can be reserved in the frame and the company's internet reservation frame is 12 rooms and 8 rooms, respectively. Then, it is assumed that the remaining 10 rooms will eventually remain as vacant rooms. Immediately after closing, 12 rooms will be allocated to the telephone reservation frame and 8 rooms will be allocated to the company's internet reservation frame. The ten rooms are allocated to the generation frame, and the ten rooms are provided to the Internet user as a hotel / rental car plan using the hotel / rental car plan generation frame. In this way, by assigning vacancies according to the reservation acquisition status of each sales channel in the same period in the past, it is possible to more reliably increase the reservation acquisition after the closing.

An automatic generation / reservation system for a hotel / rental car plan according to claim 3 of the present invention comprises:
The vacancy number adjusting means divides each accommodation day into a weekday, a holiday, a day before holidays, and a busy season, and uses an average number of reservations according to the division.

An automatic generation / reservation system for a hotel / rental car plan according to claim 4 of the present invention comprises:
The empty vehicle adjustment means includes:
Average bookings acquired by each remaining sales channel, excluding the agency limit and hotel / rental car plan, during the period from the end of the loan reservation period by the agency to the day of the loan in the month to which the relevant loan date belongs in the past The number of empty cars corresponding to the number is allocated to each sales channel, and the remaining number of empty cars is allocated to the hotel / rental car plan generation frame.
It is characterized by that.

  The system according to claim 4 has, for example, 10 sedan / hatchback type S class vacant cars returned from the agency to the rental car company on a certain rental date next month. The total number of vacant cars in the class is 25. In the month to which the relevant lending date in the past (for example, the past 3 years) belongs, the agency It is assumed that the average number of reservations of the same type and class that can be reserved in the telephone reservation frame and the company Internet reservation frame are 8 and 7 respectively. As a result, it is assumed that the remaining 10 cars will eventually remain as empty cars, so after the hand is closed, 8 cars will be allocated to the telephone reservation slot and 7 cars will be allocated to the company's internet slot, and the remaining 10 cars will be used as the hotel / rental car plan generation frame. The 10 vehicles will be distributed to the Internet users as a hotel / rental car plan using the hotel / rental car plan generation frame. In this way, by assigning empty cars according to the reservation acquisition status of each sales channel in the same period in the past, it is possible to more reliably increase reservation acquisition after the closing.

An automatic generation / reservation system for a hotel / rental car plan according to claim 5 of the present invention comprises:
The empty vehicle number adjusting means divides each rental date into weekdays, holidays, days before holidays, and busy periods, and uses an average number of reservations according to the categories.

  As described above, according to the automatic generation / reservation system for a hotel / rental car plan according to the present invention, the Internet user is not depending on the agent immediately before the accommodation date and the rental date, for example, from 10 days to one week before. As a result, it is possible to create a plan of conditions desired by the user in real time, and it is possible to provide a system that is very attractive and convenient for users.

  In addition, for a hotel or a rental car company, it greatly contributes to the reservation acquisition rate of vacancy or vacant car that is held after the agency's closing, and it is possible to greatly increase the operating rate of the guest room and the rental car.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  1 and 2 show a configuration example of an embodiment of a hotel / rental car plan automatic generation / reservation system according to the present invention. As shown in FIG. 1, the present system includes a hotel / car rental plan between the hotel accommodation facility server 10 and the hotel / car rental plan server 30, and between the car rental company server 20 and the hotel / car rental plan server 30. The server 30 and the user terminal 40 are connected directly or via the Internet 60 via a communication line 50.

  As shown in FIG. 2, the accommodation facility server 10 includes a hotel information database 11, a vacancy information database 12 for each business channel of the hotel room, a reservation number information database 13 for each business channel, and a reservation reception information database 14. The guest room operating information database 15, the transmitting / receiving means 16, and the hotel room vacancy number adjusting means 17. The server 10 is provided with a reservation site 18 for in-house Internet reservation, and the server 10 is connected to a terminal 19 in the accommodation facility.

  The hotel information database 11 includes the name of the hotel, hotel location (prefecture, area), contact information, guest room type, total number of rooms by guest room type, room rate by guest room type, name of agency, each agency frame This is a database in which basic information about the hotel, such as the hotel reservation period, is registered. The guest room types are classified into single, twin, double, suite, etc., and one or a plurality of types selected from these are included.

  The vacancy information database 12 for each sales channel is a database in which the vacancy information of the accommodation reservation frame of the hotel room set for each sales channel is registered and updated. Each vacancy information includes the date of stay and the number of vacancies by room type. The sales channel includes a plurality of agency slots, telephone reservation slots, company internet reservation slots, and hotel / rental car plan generation slots.

  The reservation number information database 13 for each sales channel is a database in which information on the number of reservations for the room reservation frame of the hotel room set for each sales channel is registered and updated. Each reservation number information includes the number of reservations by stay date and room type. The sales channel includes a plurality of agency slots, telephone reservation slots, company internet reservation slots, and hotel / rental car plan generation slots.

  The reservation reception information database 14 includes reservation reception information from each sales channel, that is, reservation reception information transmitted from each agency server 70 to the accommodation facility server 10, telephone reservation, reservation reception information from the company Internet reservation, hotel The reservation reception information of the hotel / car rental plan transmitted from the car rental plan server 30 to the accommodation facility server 10 is registered. The reservation reception information includes a reservation reception number, an accommodation date, a room type, the number of reservations, user information, and the like.

  The guest room operation information database 15 registers the operation information of hotel rooms in the past certain years. The number of daily vacancies and the number of reservations for each sales channel and room type are registered and stored. Various processing information based on the number of rooms and the number of reservations is also registered here.

  The transmission / reception means 16 performs transmission / reception with the hotel / rental car plan server 30, with the agency server 70, and with the user terminal on the reservation site 18.

  The vacancy number adjusting means 17 returns the number of vacancies in the accommodation reservation frame of the hotel room set for each sales channel to the hotel side at the end of the accommodation reservation period by the agency (“hand-off”). It is means for distributing the total number of vacancies for each staying date including the vacancies to the remaining sales channels excluding the agency frame. In other words, after the agent finishes manually, the total number of vacancies for each staying day for each room type is allocated to a telephone reservation frame, an Internet reservation frame, and a hotel / rental car plan generation frame. The latter hotel / rent-a-car plan generation frame is additionally used after the agency finishes it by hand.

  As shown in FIG. 2, the rental car company server 20 includes a rental car company information database 21, an empty car information database 22 for each rental car company, a reservation number information database 23 for each sales channel, and a reservation reception information database 24. , A rental car operation information database 25, a transmission / reception means 26, and an empty car number adjustment means 27 of the rental car company. The server 20 is provided with a reservation site 28 for in-house Internet reservation, and the server 20 is connected to a terminal 29 in the rental car company.

  The rental car company information database 21 includes the name of the rental car company, the location (prefecture) of the sales office, the name of the sales office, the contact information, the rental car type, the number of rental cars by type, the rental car price by type, and the name of the agency. This is a database in which basic information about the rental car company such as rental reservation period of each agency frame is registered. The rental car types are broadly classified into sedan hatchbacks, wagons, and RVs. The sedan hatchbacks are further subdivided into SK, S, A, C, D, E, G, and J types.

  The empty channel information database 22 for each sales channel is a database in which each empty vehicle information of the rental car rental reservation frame of the rental car company set for each sales channel is registered and updated. Each empty vehicle information includes a rental date (departure date), a rental time (departure time), a rental store (departure store), and the number of empty vehicles by type. The sales channel includes an agency frame, a telephone reservation frame, an Internet reservation frame, and a hotel / rental car plan generation frame.

  The reservation number information database 23 for each sales channel is a database in which each reservation number information of the rental reservation frame of the rental car set for each sales channel is registered and updated. Each reservation number information includes the rental date, the rental car type, and the number of reservations by class. The sales channel includes a plurality of agency slots, telephone reservation slots, company internet reservation slots, and hotel / rental car plan generation slots.

  The reservation reception information database 14 includes reservation reception information from each sales channel, that is, reservation reception information transmitted from each agency server 70 to the rental car company server 20, telephone reservation, reservation reception information from a company Internet reservation, hotel The reservation reception information of the hotel / car rental plan transmitted from the car rental plan server 30 to the car rental company server 20 is registered respectively. The reservation reception information includes a reservation reception number, a rental date, a rental car type and class, the number of reservations, user information, and the like.

  The rental car operation information database 25 registers operation information of a rental car of a rental car company for a certain period in the past. The number of vacant cars and the number of reservations for each sales channel, rental car type and class are registered and stored. Various processing information based on the number of empty vehicles and the number of reservations is also registered here.

  The transmission / reception means 26 performs transmission / reception with the hotel / rental car plan server 30, with the agency server 70, and with the user terminal on the reservation site 28.

  The vacant vehicle number adjusting means 27 includes the vacant vehicle amount returned to the rental car company at the end of the rental car rental reservation period by the agency (“hand-off”) for each vacant vehicle rental frame number set for each sales channel. Thus, it is a means for allocating the total number of empty vehicles on the corresponding lending date (and lending time) to the remaining sales channels excluding the agency frame. That is, after the agent finishes manually, the total number of vacant cars for each rental date (and for each rental time) is allocated to a telephone reservation frame, an internet reservation frame, and a hotel / car rental plan generation frame for each rental car type. The hotel / rent-a-car plan generation frame is additionally used after the agent finishes manually.

  As shown in FIG. 2, the hotel / car rental plan server 30 includes a hotel information storage unit 31, a hotel vacancy information storage unit 32, a rental car information storage unit 33, a rental car vacant vehicle information storage unit 34, and transmission / reception means. 35, plan condition search means 36, plan generation means 37, plan reservation reception means 38, and reservation number subtraction means 39.

  The hotel information storage unit 31 receives the hotel information registered in the hotel information database 11 from the accommodation facility server 10 and stores it for generating a hotel / rental car plan.

  The hotel vacancy information storage unit 32 receives the vacancy information of the hotel / rental car plan generation frame registered in the vacancy information database 12 for each business channel from the accommodation facility server 10 and generates the hotel / rental car plan. It stores vacancy information. The vacancy information includes the number of vacancies by room type for each accommodation date.

  The rental car company information storage unit 33 receives the rental car company information registered in the rental car company information database 21 from the rental car company server 20 and stores it for generating a hotel / rental car plan.

  The rental car vacant vehicle information storage unit 34 receives from the rental car company server 20 the vacant vehicle information of the hotel / rental car plan generation frame in the empty channel information database 22 for each sales channel, and stores the empty car information for generating the hotel / car rental plan. It is. The empty car information includes a rental date (departure possible date), a rental time (departable time), a rental car type, and the number of rental cars according to class.

  The transmission / reception means 35 performs transmission / reception with the accommodation facility server 10, with the rental car company server 20, and with the user terminal 40.

  The plan condition search means 36 receives the hotel / rental car plan conditions received from the user terminal 40, that is, the reservation request conditions necessary for generating the plan, and the hotel information stored in the hotel information storage unit 31 and the hotel From the vacancy information stored in the vacancy information storage unit 32, the rental car company information stored in the rental car company information storage unit 33, and the vacant vehicle information stored in the rental car vacant vehicle information storage unit 34, the user's request A hotel and a rental car satisfying the conditions are searched, and a combination of the hotel and the rental car within the budget is extracted.

  The plan generation means 37 automatically generates all hotel / rental car plans from the combination of hotels and rental cars within the budget frame extracted by the plan condition search means 36. The contents of the plan are transmitted to the user terminal 40 by the transmission / reception means 35.

  The plan reservation receiving means 38 receives plan application information about the desired hotel / rental car plan from the user terminal 40 based on the list of hotel / rental car plans transmitted to the user terminal 40 by the transmitting / receiving means 35, and The plan reservation is accepted.

  The reservation number subtracting means 39 uses the number of vacancies stored in the hotel vacancy information storage section 32 for the hotel and the rental car included in the plan for which the reservation is accepted by the plan reservation accepting means 38. The number of reserved rooms of the type is subtracted, and the number of reserved cars of the corresponding rental date, rental car type and class is subtracted from the number of empty cars stored in the rental car empty car information storage unit 34.

  Next, a method for automatically generating / reserving a hotel / rental car plan using this system will be described below.

  First, a processing flow in the accommodation facility server 10 will be described.

  Fig. 3 shows the number of vacancies and reservations for each stay in the first half of October for each twin-type room in a hotel by sales channel. Registered in the sales channel vacancy information database 12 and the sales channel reservation number information database 13 of the server 10. Each number shown in FIG. 3 indicates the number of vacancies and the number of reservations as of September 30th, and according to the reservation reception information transmitted from each agency server 70 to the accommodation facility server 10, Depending on the reservation reception information from telephone reservations and company internet reservations, and the reservation reception information of the hotel / car rental plan sent from the hotel / car rental plan server 30 to the accommodation facility server 10, the corresponding accommodation date and the availability of the operating channel The number of rooms and the number of reservations are updated respectively.

  In the accommodation facility server 10, the closing date of each of the agents A to D is set 10 days before each accommodation date. The total number of vacancies in each of the agents A to D on October 11 (holiday) (accommodation day) with September 30 as the final day is 12 in total, referring to FIG. The following description will be made assuming that these 12 rooms finally remain as vacancies at the time when the agents A to D finish their hands, and the 12 rooms are returned to the hotel.

  First, in the accommodation facility server 10, for the October 11th, after the agency of each of the agents A to D finishes, the vacant number adjusting means 17 calls the 12 rooms returned to the hotel at the end of the hand The number of vacancies in the reservation frame is 8 and the number of vacancies in the company's internet reservation frame is 6, and the total number of vacancies is calculated as 26.

  Next, the vacant number adjusting means 17 sorts all the 26 vacant rooms for October 11 into a telephone reservation frame, a company internet reservation frame, and a hotel / car rental plan generation frame. For the distribution, the average number of reservations for the telephone reservation frame for the past of October 11 and the company's Internet reservation frame is used.

  First, the number of vacancies for each holiday included in the first half of October over the past three years is determined. The number of vacancies for each holiday is calculated for telephone reservation slots and company internet reservation slots at the time of the last day of the accommodation (3 days before, 2 days before, the day before, the day of the day) It is done.

  FIG. 4 shows the average number of vacancies in the past three years for each of the above vacancies for a twin-type room in a hotel. These average vacancies are calculated from data for three years of daily vacancy information registered in the vacancy information database 12 for each sales channel, and are registered and stored in the guest room operation information database 15. ing.

  Referring to FIG. 4, telephone reservation acquired by hand ending by subtracting the final average number of vacancies from the average number of vacancies of 16 after making a manual call reservation by means of vacant number adjusting means 17. The average number of reservations of 12 rooms and the average number of reservations obtained after the completion of handwork is calculated by subtracting the final average number of vacancies from the average number of vacancies after the manual closing for the company's internet reservation space. It is done. The above calculation work is automatically performed by the vacant number adjusting means 13 in accordance with a program installed in the accommodation facility server 10 in advance.

  Next, according to the average number of reservations obtained after the manual closing in the same period of the past three years, 12 rooms are reserved in the telephone reservation frame by the vacancy number adjusting means 17 according to the average number of reservations for October 11th. Nine rooms are allocated to the company's internet reservation frame, and the remaining 5 rooms of the 21 rooms, including 12 telephone reservation slots and 9 company internet reservation slots, are allocated to the hotel / rental car plan generation frame. It should be noted that the above distribution work is automatically performed by the vacancy number adjusting means 17 in accordance with a program installed in the accommodation facility server 10 in advance.

  The vacancy information of the five rooms allocated to the hotel / car rental plan generation frame as described above is transmitted to the hotel / car rental plan server 30 by the transmission / reception means 16, and at the hotel / car rental plan server 30, The vacancy information for the five rooms of the received hotel / car rental plan generation frame is stored in the hotel vacancy information storage unit 32.

  Next, a processing flow in the rental car company server 20 will be described.

  Fig. 5 shows the number of vacant cars and reservations for each rental channel in the first half of October (weekdays) for the S class of sedan / hatchback type at the rental car company by sales channel. These are registered in the rental channel information database 22 for each sales channel and the reservation number information database 23 for each sales channel of the rental car company server 20 of each rental car company. Each number in FIG. 5 indicates the number of vacancies and the number of reservations as of September 30, and reservation acceptance information transmitted from the terminal 70 of each of the A to D agency to the rental car company server 20. According to the reservation reception information from the telephone reservation and the company's internet reservation, and the reservation reception information of the hotel / car rental plan transmitted from the hotel / car rental plan server 30 to the car rental company server 20, the corresponding rental date and The number of vacant cars and reservations in the sales channel are updated.

  In the rental car company server 20, the closing date of each of the agents A to D is set 10 days before each rental date. With reference to FIG. 5, the total number of vacant vehicles in each of the agents A to D on September 11 (the loan date) with September 30 as the closing date is a total of 7 units. The following explanation will be made on the assumption that these seven cars will eventually remain as empty cars and will be returned to the rental car company at the end of the hand of the agency.

  First, for the car rental company server 20, for the October 11th, after the agency of each of A to D finishes, the empty car number adjusting means 27 calls the seven cars returned to the car rental company at the end of the hand. The number of vacant vehicles in the reservation frame and the number of vacant vehicles in the company's internet reservation frame are aggregated, and the total number of empty vehicles is calculated as 10.

Next, the empty vehicle number adjusting means 27 distributes all the empty vehicles for October 11 to the telephone reservation frame, the company Internet reservation frame, and the hotel / car rental plan generation frame. The distribution method is performed as follows.
First, the average number of reservations acquired after the closing of the telephone reservation frame and the company's Internet reservation frame in the first half of October (holiday) for the past three years including October 11 is obtained.

  Figure 6 shows the changes in the average number of vacant cars after the closing of the telephone reservation slots and company internet reservation slots in the first half of October (weekdays) for the S-class of the car rental company sedan / hatchback type. In the figure, the average number of empty vehicles at the last time, 3 days ago, 2 days ago, the previous day, the current day, and the final time are displayed. The average number of vacancies at each time point is obtained by storing the daily vacant vehicle information registered in the vacant vehicle information database 22 for each sales channel for three years, and calculating from it. Registered and stored in the database 25.

  Referring to FIG. 6, the average number of telephone reservation slots obtained after the hand-drawing is calculated by subtracting one final average number of empty cars from the average number of empty telephones after the hand-drawing by means of the number-of-empties adjustment means 27. The number of reservations is 5 and the average number of reservations for the company's Internet reservation slot is calculated by subtracting one final average number of vacancies from the average number of vacancies after the completion of manual reservation for the company's Internet reservation frame. It is done. The above calculation work is automatically performed by the empty vehicle number adjusting means 27 in accordance with a program installed in the rental car company server 20 in advance.

  Next, according to the average number of reservations made by the empty vehicle number adjusting means 27 for all the empty vehicles for October 11 after the completion of the same period of the past three years, five in the telephone reservation frame, the company's Internet Three of them are allocated to the reservation slots, and the remaining two of the eight cars, including the five telephone reservation slots and the three in-house internet reservation slots, are allocated to the hotel / rental car plan generation slot. The above-described distribution work is automatically performed by the empty vehicle number adjusting means 27 in accordance with a program installed in advance in the rental car company server 20.

  The two vacant vehicle information allocated to the hotel / car rental plan generation frame as described above is transmitted to the hotel / car rental plan server 30 by the transmission / reception means 26 and received by the hotel / car rental plan server 30. The information on the vacant vehicle information of the generated hotel / car rental plan generation frame is stored in the rent-a-car vacancy information storage unit 34.

  Next, a processing flow in the hotel / car rental plan server 30 will be described.

  When the hotel / rental car plan conditions are transmitted from the user terminal 40 to the hotel / rental car plan server 30, the plan condition search means 36 updates the plan conditions from the hotel vacant storage unit 32 and the rental car vacant storage unit 34. Matching hotel and rental car combinations are searched and extracted.

FIG. 7 shows an example of a search condition input screen displayed on the screen of the user terminal 40. As shown in the figure, the search condition input items include car rental items such as departure date, departure time, departure prefecture, departure store, return date, return time, return prefecture, return store, and rental car type. The items relating to the destination include the planned accommodation location (prefecture), planned accommodation location (area), room type, and number of rooms. In addition, a budget input field is included as an item related to the plan fee. The plan price here includes accommodation charges and rental car basic charges (both including tax).
Of the above input items, departure date, departure time, departure prefecture, departure store, return date, return time, return prefecture, return store, planned accommodation location (prefecture), planned accommodation location (area), and room type are each hotel. The car rental plan server 30 selects one of the check boxes, and for the car rental type, the check box of any one of sedan / hatchback, wagon, RV, or not specified is checked.

  The search condition input screen has two types of search methods. When the user clicks [For each accommodation facility], the hotel is preferentially searched and a plan for each hotel is generated. If you click [By Class], the rental car is preferentially searched and a plan for each rental car class is generated. As a result, the user can easily select a plan.

  FIG. 8 shows an example in which all search conditions are entered on the input screen of the user terminal 40 by the user. When the user clicks the [Search] button 81 after all the search conditions have been input, the search conditions for generating a hotel / car rental plan are transmitted from the user terminal 40 to the hotel / car rental plan server 30.

  FIG. 9 shows that the user selects and clicks [for each rental car class] on the search condition input screen, and is generated by the plan generation means 37 after the search is executed and displayed on the screen of the user terminal 40. A list of hotel / car rental plans for each car rental class. In addition, the plan list for each hotel when the user selects and clicks [for each accommodation facility] on the search condition input screen is as shown in FIG.

  When the user selects and clicks, for example, the S class A hotel plan from the list of hotel / car rental plans shown in FIG. 10 on the screen of the user terminal 40, the plan selection information is sent from the user terminal 40 to the hotel / car rental plan server. In the hotel / car rental plan server 30, the content of the selected plan is transmitted to the user terminal 40 by the transmission / reception means 35.

  FIG. 11 shows an input example of plan contents and user information transmitted from the hotel / car rental plan server 30 to the user terminal 40. The plan contents include departure date, departure time, departure store, return date, return time, return store, rental car class, accommodation facility name, room type, number of rooms, and plan fee. The user confirms the plan content on the screen of the user terminal 40 and inputs user information. User information includes name, kana, address, telephone number, estimated check-in time for accommodation, and remarks.

  After the user confirms the plan contents and user information, when the user clicks the [Reservation Application] button 82 and the reservation application information is transmitted from the user terminal 40 to the hotel / car rental plan server 30, the plan reservation A reservation is accepted by the accepting means 37.

  When the reservation is accepted, a reservation acceptance number is issued from the plan reservation acceptance means 37, and the transmission / reception means 35 displays the reservation application acceptance confirmation screen shown in FIG. On the other hand, reservation reception information is transmitted to the accommodation facility server 10 and the rental car company server 20, respectively. In addition, the reservation number subtracting means 38 subtracts the number of reserved rooms of the corresponding accommodation date and room type from the number of vacancies stored in the hotel vacancy information storage unit 32, and also stores it in the rental car vacant vehicle information storage unit 34. The number of reserved cars of the corresponding rental date, rental car type and class is subtracted from the stored number of empty cars. The reservation person can print the reservation application information by clicking the [Print] button 83 on the reservation application reception confirmation screen of FIG.

  The reservation reception information transmitted from the hotel / car rental plan server 30 to the accommodation facility server 10 includes departure date (accommodation date), accommodation facility name, room type, number of rooms, and user information as reservation information about the hotel. It is. The reservation reception information transmitted to the rental car company server 20 includes departure date, departure time, departure store, return date, return time, return store, rental car type and class, and user information as reservation information related to the rental car. It is.

  The reservation reception information received by the accommodation facility server 10 is registered in the reservation reception information database 14 and is included in the reservation reception information based on the number of vacancies in the hotel / rental car plan generation frame in the vacancy information database 12 for each sales channel. The number of reserved rooms of the corresponding accommodation date and room type is subtracted. That is, for the twin rooms for October 11, the number of reserved rooms 1 is subtracted from the number of twin room vacancies 5 in the hotel / car rental plan generation frame.

  The reservation reception information received by the rental car company server 20 is registered in the reservation reception information database 24, and the reservation reception information is changed from the number of empty cars in the hotel / rental car plan generation frame of the empty car information database 22 for each sales channel. The included rental date, rental car type and class reservation quantity included are subtracted. That is, for the sedan / hatchback type / S class for October 11, the reserved number 1 is subtracted from the number of empty cars of the same type / same class in the hotel / rental car plan generation frame.

  Next, a description will be given of a method of reallocating the total number of vacancies in the hotel again at each time point three days before, two days before, the day before, and the current day.

  In the accommodation facility server 10, the number of vacancies in the telephone reservation frame, the company's internet reservation frame, and the hotel / car rental plan generation frame is aggregated by the vacancy number adjusting means 17 three days before the accommodation date. The number is again allocated to each reservation frame according to the average number of reservations of the telephone reservation frame and the company Internet reservation frame acquired after the closing of the same period in the past. The total number of vacancies for October 11 is 20 rooms as of 3 days before the accommodation date with reference to FIG.

  Referring to FIG. 4, the number of rooms adjustment means 17 makes 6 reservations by subtracting the final average number of vacancies from the average number of vacancies 10 days before the staying date for the telephone reservation frame, and the company's internet reservation frame. 6 rooms are obtained by subtracting the final average number of vacancies from the average number of vacancies 7 days before the accommodation date. The vacant number adjusting means 17 sorts the remaining 8 rooms by subtracting 6 rooms from the telephone reservation frame, 6 rooms from the company's internet reservation frame, and 20 rooms from the 20 rooms to the hotel / car rental plan generation frame.

  As shown in FIG. 4, the total number of vacancies for October 11 is 16 rooms, two days before the accommodation date, and the telephone reservation slots acquired after the last three years, According to the average number of reservations in the company's internet reservation frame, the vacant number adjusting means 17 assigns 4 rooms to the telephone reservation frame, 4 rooms to the company's internet reservation frame, and 8 rooms to the hotel / car rental plan generation frame.

  Similarly, on the day before the accommodation date, the average reservations for telephone reservation slots and Internet reservation slots that were acquired after the last three years of 8 rooms on October 11 were completed. According to the number, the room number adjustment means 17 allocates two rooms to the telephone reservation frame, two rooms to the company's internet reservation frame, and four rooms to the hotel / rental car plan generation frame. For four rooms, one room is allocated to the telephone reservation frame, one room is allocated to the company's internet reservation frame, and two rooms are allocated to the hotel / rental car plan generation frame.

  Similarly, in the rental car company server 20, referring to FIG. 6, the total number of vacant cars for October 11 is the same for the past three years, 3 days before, 2 days before, 1 day before, According to the average number of reservations in the telephone reservation frame and the company Internet reservation frame acquired after the closing of the time, the empty vehicle number adjusting means 27 distributes the phone reservation frame, the company Internet reservation frame, and the hotel / car rental plan generation frame.

  In this way, the hotel and the car rental company will secure the number of vacancies and vacancies that can be reserved by our own reservation means (telephone reservation, own company Internet reservation) after the final settlement, in accordance with the reservation acquisition situation in the past three years. However, by allocating the remaining number of vacancies and vacancies that could not be reserved by our reservation method to each hotel / rental car plan generation frame, both hotels and car rental companies used the hotel / rental car plan. Each reservation acquisition rate can be increased to significantly increase the occupancy rate of guest rooms and rental cars.

  In the embodiment described above, the number of vacancies and the number of vacant vehicles after hand closing are distributed to each sales channel excluding the agency frame on the basis of the room operation status and car rental operation status for a certain period in the past. Due to unforeseen circumstances such as weather (typhoon attacks, heavy snow, etc.) and sudden circumstances, it is expected that the actual vacancy / vacant situation will greatly deviate from the prediction by the distribution means.

  In that case, the hotel / car rental plan server is adjusted by adjusting the vacancy and vacancy conditions on the accommodation facility server 10 side and the car rental company server 20 side, and sending the adjusted results to the hotel / car rental plan server 30. The number of vacancies and the number of vacant vehicles (including charges) are changed.

  FIG. 13 shows an example of a guest room number / fee change screen on the terminal 19 on the accommodation facility server 10 side. As shown in Fig. 13, out of 50 twin rooms for the October 5 staying day, there are currently 7 vacant rooms, 6 rooms for hotel / rental car plans, 0 rooms for telephone reservations, our company It is assumed that one room is allocated for Internet reservation.

  On the screen of the terminal 19, the person in charge changed the current 6 rooms for hotel / rental car plans to 3 rooms due to the weather and unexpected circumstances (and the nightly room charge changed from the current 11000 yen to 10600 yen) Change the current 0 rooms for telephone reservation to 2 rooms (there is no change in the room rate), and change the current number of vacancies for the company's internet reservation to 2 ( There will be no change to the room rate). Then, when the [Change Confirmation] button 84 is clicked, the screen shifts to the number of rooms / rate change confirmation screen of FIG. 14. After confirming the change contents, when the [Execute] button 85 is clicked, the vacancy information after the change is In the server 10, it is updated and registered in the vacancy information database 12 for each sales channel, transmitted to the hotel / car rental plan server 30, and updated and registered in the hotel vacancy information storage unit 32. Although not shown, the updated hotel charge information for the hotel / car rental plan is also updated and registered, and transmitted to the hotel / car rental plan server 30 for update registration. FIG. 15 shows a confirmation screen for changing the number of rooms / accommodation charges after the [Execute] button 85 is clicked. When the [END] button 86 is clicked, the operation for changing the number of guest rooms and the room charge ends.

  Similarly, the person in charge changes the number of vacant cars (including rental car charges) for the hotel / rental car plan due to the weather or sudden circumstances from the terminal 29 on the car rental company server 20 side, and also for telephone reservation. Then, the number of vacant vehicles for in-house internet reservation is changed, and the change information is updated and registered in the rental car company server 20 and is also transmitted to the hotel / rental car plan server 30 for update registration. As a result, it is possible to cope with a case where the actual vacancy situation and the vacant vehicle situation greatly deviate from prediction due to unforeseen circumstances such as weather and sudden circumstances.

  The automatic generation / reservation system for a hotel / rental car plan according to the present invention makes effective use of a vacant room returned to the hotel side from the agency and a vacant car returned to the rental car company after the closing, and a stay date and a rental date Until the day, it can be used as a system that allows Internet users to freely generate hotel car rental plans that meet the desired conditions and make reservations.

It is a figure showing the whole system outline. It is a figure which shows each structure of the accommodation facility server of this system, a rental car company server, and the hotel / rental car plan server. It is a figure which shows the data table of the vacancy information according to the sales channel of a hotel, and the reservation number information according to sales channel. It is a figure which shows the data of the average number of vacancies of the hotel for the past three years, and the number of vacant rooms distributed based on the operating condition of the said period. It is a figure which shows the data table of the vacant vehicle information according to sales channel of a rental car company, and the reservation number information according to sales channel. It is a figure which shows the data of the average vacant number of the rental car company in the past three years, and the number of vacant cars distributed based on the operating condition of the said period. It is a figure which shows the input screen of the search conditions of a hotel rental car plan. It is a figure which shows the state which input the search conditions on the input screen of FIG. It is a figure which shows the list of the rental-car plans according to the accommodation facilities automatically produced | generated by the search conditions. It is a figure which shows the list of the hotel plans according to the rental car type automatically generated by the search condition. It is a figure which shows the example of the content of the plan which the user selected, and user information. It is a figure which shows the screen of the reservation reception confirmation of the plan content which the user selected. It is a figure which shows the screen which changes the number of guest rooms and a room charge from the terminal by the accommodation facility server side. It is a figure which shows the screen which confirms the change of the number of guest rooms and an accommodation charge. It is a figure which shows the completion screen of the change confirmation of the same number of guest rooms and accommodation charges.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Accommodation facility server 11 Hotel information database 12 Vacancy information database according to business channel 13, 23 Reservation number information database according to business channel 14, 24 Reservation reception information database 15 Room operation information database 16, 26, 35 Transmission / reception means 17 Vacancy adjustment Means 18, 28 Reservation site 20 Rental car company server 21 Rental car company information database 22 Empty car information database by sales channel 25 Rental car operation information database 27 Empty number adjustment means 30 Hotel / car rental plan server 31 Hotel information storage unit 32 Hotel vacancy information storage Department 33 Car rental company information storage section 34 Car rental empty car information storage section 36 Plan condition search means 37 Plan generation means 38 Plan reservation reception means 39 Reservation number subtraction means 40 User End 50 communication line 60 Internet 70 agency server 81 search button 82 subscription button 83 print button 84 change confirmation button 85 execution button 86 Exit button

Claims (5)

In a system in which a user terminal and a hotel / car rental plan server, a hotel / car rental plan server, one or more hotel accommodation facility servers and one or more car rental company servers are connected via a communication line,
The accommodation facility server
A vacancy information database for each sales channel that registers the number of vacancies for each stay on a sales channel basis,
The remaining number of vacancies, including the vacancies to be returned to the hotel after the accommodation reservation period by the agent on each staying date, excluding the agent space, and the newly added hotel / rental car plan generation space Vacant number adjusting means for distributing to channels,
The rental car company server
A vacant vehicle information database by sales channel that registers the number of vacant vehicles for each loan date by sales channel;
The number of vacant cars that will be allocated to the remaining sales channels with the addition of a hotel / rental car plan generation space, excluding the agency space, and the total number of vacant vehicles returned after the end of the loan reservation period by the agent on each loan date Adjusting means,
The hotel / rental car plan server is
Hotel vacancy storage means for receiving and storing vacancy information of the hotel / rental car plan generation frame from the accommodation facility server;
Rent-a-car vacant storage means for receiving and storing the vacant-vehicle information of the hotel / rent-a-car plan generation frame from the rental car company server,
Plan condition search means for receiving hotel / rental car plan conditions from a user terminal and searching for a hotel and a rental car that match the conditions from the hotel vacant storage means and the rental car vacant storage means;
Plan generation means for generating one or more hotel / car rental plans from the searched hotels and car rentals,
Means for transmitting the generated hotel / rental car plan list to the user terminal;
Receiving the reservation application information of one hotel / rental car plan from the user terminal and accepting the plan reservation receiving means,
For hotels and car rentals included in the hotel / rental car plan for which reservations are accepted, the number of reservations is subtracted from the number of vacancies stored in the hotel vacancy information storage part and the number of vacant cars stored in the car rental information storage part. Reservation number subtracting means to
The accommodation facility server and the rental car company server, based on the reservation reception information received from the hotel / car rental plan server, the number of vacancies in the hotel / car rental plan generation frame of the vacancy information database and the hotel of the vacant car information database・ Subtract the number of reservations from the number of empty cars in the car rental plan generation frame,
An automatic generation / reservation system for hotel / car rental plans. In the accommodation server,
The vacancy number adjusting means is:
Averages earned by each remaining sales channel in the month to which the applicable accommodation date belongs in the past, from the end of the reservation period of the accommodation by the agency to the day of the accommodation date, excluding the agency frame and hotel / rental car plan generation frame 2. The hotel / rental car plan automatic according to claim 1, wherein the number of vacancies corresponding to the number of reservations is assigned to each sales channel, and the remaining number of vacancies is assigned to a hotel / rental car plan generation frame. Generation / reservation system. The vacancy number adjusting means is:
3. The hotel / car rental plan automatic generation / reservation system according to claim 2, wherein each staying day is divided into weekdays, holidays, days before holidays, and busy periods, and an average number of reservations is used according to the divisions. In the rental car company server,
The empty vehicle adjustment means includes:
Average bookings acquired by each remaining sales channel, excluding the agency limit and hotel / rental car plan, during the period from the end of the loan reservation period by the agency to the day of the loan in the month to which the relevant loan date belongs in the past The number of empty cars corresponding to the number is allocated to each sales channel, and the remaining number of empty cars is allocated to the hotel / rental car plan generation frame.
The hotel / car rental plan automatic generation / reservation system according to any one of claims 1 to 3. The empty vehicle number adjusting means includes:
5. The hotel / car rental plan automatic generation / reservation system according to claim 4, wherein each rental date is divided into weekdays, holidays, days before holidays, and busy periods, and an average number of reservations is used according to the divisions.

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