JP2008123214A - Schedule management system, schedule management method and mobile terminal - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a schedule management system and a schedule management method and a portable terminal for surely performing the schedule management of an event without requiring the complicated input operation of a user. <P>SOLUTION: The schedule management system has an information processing terminal 20 installed in the store of a service provider, a portable terminal 40 of a service user and a server 30 for managing an event in a service which are connected through a network, wherein when event information is registered in the information processing terminal 20 when an event occurs, the event information is transmitted to the server 30, and the server 30 prepares electronic mail with a specific format available by the portable terminal 40 based on the event information, and transmits it to the portable terminal 40 in a predetermined period, and the portable terminal 40 extracts the event information by analyzing the transmitted electronic mail, and registers the event information in a schedule management tool or updates the event information, and displays the event information on a schedule management tool display part. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a schedule management system, a schedule management method, and a portable terminal, and more particularly, to a schedule management system, a schedule management method, and a portable terminal capable of managing a schedule of events in a service without an input operation by a service user.

  In daily life, even if you go to a cleaning shop to take out finished clothes etc. for cleaning, it is not completed even though the finished time has passed, and you go to pick up again Anyone will experience that the schedule will be changed unintentionally or the schedule will be lost, for example, if you forget to return a CD borrowed at a rental shop, or if you forget the return date. That is.

  In order to deal with such problems, schedule management is performed using a schedule management tool provided in a portable terminal such as a mobile phone or a PDA (Personal Digital Assistants).

  For example, in the following Patent Document 1, a user's mobile phone capable of sending and receiving e-mails, a center station server that controls a wireless network and mediates communication with the mobile phone, and a notification date specified by storing schedule information Analyzing the e-mail transferred from the data server and the center station server, extracting the schedule information and transmitting it to the data server, receiving the schedule information retrieved from the data server and converting it into an e-mail A schedule management system is disclosed that includes a mail server that transmits to a mobile phone, a WWW server that provides a schedule information presentation / update service on the Internet, a user terminal, and a viewer terminal.

JP 2002-288394 A

  As described above, avoid the case where the user forgets the schedule by using the schedule management tool provided in the mobile terminal such as a mobile phone or PDA, and the user himself / herself registering the schedule in the mobile terminal. However, the schedule management tool requires an operation to register the schedule every time an event occurs on the user side, which makes the operation complicated and forgets to register the schedule. There was a problem that it became impossible to manage.

  The present invention has been made in view of the above-mentioned problems, and its main purpose is a schedule that can reliably perform schedule management of events in a service without a complicated input operation by the service user himself / herself. To provide a management system, a schedule management method, and a portable terminal.

  In order to achieve the above object, the present invention connects an information processing terminal installed in a service provider's store, a portable terminal used by a service user, and a server managing a schedule of events in the service through a communication network. In the schedule management system, the information processing terminal includes an information notification unit that notifies the server of event information including information about the event and mobile terminal information that identifies the mobile terminal, which are input in advance, The server includes an information analysis unit that analyzes the event information notified from the information processing terminal, a data creation unit that creates an e-mail in a specific format that can be used by the mobile terminal based on the event information, and the electronic A data transmission unit that transmits an e-mail to the portable terminal specified by the portable terminal information. The mobile terminal analyzes the electronic mail to extract the event information, in which a control unit for registering or updating the event information to the schedule management tool.

  In the present invention, the event is an event in which the service user borrows an article of the service provider, and the event information includes a return date and time of the article, information for identifying the article, and the store. It can be set as the structure containing the information to identify, the said portable terminal information, and the transmission schedule of the said email.

  In the present invention, the event is an event in which the service provider processes the article of the service user, and the event information specifies the scheduled completion date and time of the process and the article. Information, information for specifying the store, the mobile terminal information, and the transmission schedule of the e-mail can be configured, and the information notification unit of the information processing terminal is prior to the scheduled completion date and time. When the processing is completed by a predetermined date and time, the server notifies completion information to the server, and when the completion information is notified by the predetermined date and time, the data transmission unit of the server If the completion information is transmitted and the completion information is not notified by the predetermined date and time, the delay information may be transmitted to the mobile terminal.

  The present invention also provides a schedule in a system in which an information processing terminal installed in a service provider's store, a portable terminal used by a service user, and a server that manages a schedule of events in the service are connected via a communication network. An input step of inputting event information including information related to the event and mobile terminal information for specifying the mobile terminal at the information processing terminal; and the event information is input to the server at the information processing terminal. An information notification step of notifying to the server, an information analysis step of analyzing the event information notified from the information processing terminal by the server, and a specific format that can be used by the portable terminal based on the event information by the server Data creation step to create an email of A data transmission step of transmitting an e-mail to the portable terminal specified by the portable terminal information, and the portable terminal analyzing the e-mail to extract the event information and registering the event information in a schedule management tool Alternatively, at least a registration step of updating and a display step of displaying the event information on a display unit using a schedule management tool on the portable terminal are provided.

  In the present invention, the event is an event in which the service user borrows an article of the service provider, and the event information includes a return date and time of the article, information for identifying the article, and the store. It can be set as the structure containing the information to identify, the said portable terminal information, and the transmission schedule of the said email.

  In the present invention, the event is an event in which the service provider processes the article of the service user, and the event information specifies the scheduled completion date and time of the process and the article. Information, information for identifying the store, the mobile terminal information, and the transmission schedule of the e-mail can be configured, and in the information notification step, by a predetermined date and time before the scheduled completion date and time When the processing is completed, the server is notified of completion information. In the data transmission step, when the completion information is notified by the predetermined date and time, the completion information is transmitted to the portable terminal, and the predetermined information is transmitted. If the completion information is not notified by the date and time, the delay information may be transmitted to the mobile terminal.

  Further, the present invention is a portable terminal having a schedule management tool for managing a schedule of events in a service, and extracts the event information by analyzing an e-mail of a specific format created based on the event information related to the event And a control unit that registers or updates the event information in the schedule management tool.

  As described above, in the present invention, when an event occurs in the service, the event information is registered on the information processing terminal side of the service provider, and the event information is transmitted from the information processing terminal to the portable terminal via the server. Since the event information is registered or updated in the schedule management tool on the mobile terminal, and the event information is displayed on the display unit using the schedule management tool, the schedule management tool can be used even if the service user does not input the event information. Can be used to reliably manage event schedules.

  According to the schedule management system, the schedule management method, and the portable terminal of the present invention, it is possible to reliably perform schedule management of events in the service without the service user himself performing complicated input operations.

  The reason for this is that an event occurs in a system in which an information processing terminal installed in the service provider's store, a mobile terminal used by the service user, and a server that manages the event schedule in the service are connected via a communication network. Sometimes, when event information is registered at the information processing terminal of the service provider, the event information is transmitted to the server, and the server creates an e-mail in a specific format that can be used on the mobile terminal based on the event information, and Email is sent to the service user's mobile terminal, and the service user's mobile terminal analyzes the transmitted e-mail to extract event information, registers or updates the event information in the schedule management tool, and manages the schedule. Use service tools to display event information on the display This is because the notification in person.

  Specifically, schedule management is performed by notifying service users of date and time information (for example, return date of CD / DVD rental, scheduled date and time for completion of cleaning, etc.) of various services (for example, CD / DVD rental and cleaning). By registering, updating, or displaying in the tool, the service user can manage the event deadline more accurately, and can act systematically based on it. On the other hand, the service provider side can promote the securing of customers by providing services to service users.

  As shown in the prior art, schedule management is performed using a schedule management tool provided in a portable terminal such as a mobile phone or PDA. However, in the conventional method, the service user himself / herself registers the schedule. Therefore, there is a problem that the operation is complicated and schedule management cannot be executed reliably due to forgetting registration.

  For such problems, service users can save time if they can notify information about various events using personal tools or register them in a schedule management tool without troublesome operations. It can be used more efficiently and can act in a planned manner.

  Therefore, in the present invention, when an event that requires recognition of a future schedule, such as a rental product return deadline or cleaning finish date and time, event information is registered on the service provider side, and the event information is transmitted to the server. Analyzing event information on the server, creating an email in a specific format that can be used on a mobile device, sending the email to a mobile device equipped with a schedule management tool, and the mobile device from the received email Event information is extracted, the event information is automatically registered and updated in the schedule management tool, the event information is displayed on the display unit using the schedule management tool, and the service user is notified.

  Accordingly, the user side of the mobile terminal can confirm the future schedule automatically registered / updated on the mobile terminal without registering future event information by himself / herself. Further, the side providing such a convenient service can promote the acquisition of customers.

  In order to describe the above-described embodiment of the present invention in further detail, a schedule management system, a schedule management method, and a portable terminal according to the first embodiment of the present invention will be described with reference to FIGS. . FIG. 1 is a diagram illustrating a configuration of a schedule management system according to the present embodiment, and FIGS. 2 to 4 are block diagrams illustrating configurations of an information processing terminal, a server, and a mobile terminal, respectively. 5 and 6 are diagrams illustrating an example of a schedule management method using the schedule management system of the present embodiment.

  As shown in FIG. 1, the schedule management system 10 according to the present embodiment transmits information from an information processing terminal 20 such as a personal computer equipped with a function or application capable of transmitting event information triggered by various events, and the information processing terminal 20. Server 30 for managing event information to be sent and delivering mail to the mobile terminal 40, PDA that analyzes the email delivered from the server 30, extracts event information, and automatically registers the event information in the schedule management tool And a mobile terminal 40 such as a mobile phone, which are connected via a communication network 50 such as the Internet.

  As shown in FIG. 2, the information processing terminal 20 displays an operation unit 22 for a service provider to register a service user or input event information, a service registration screen, an event information input screen, and the like. The server 30 stores the display unit 23 for storage, the storage unit 24 such as a hard disk for storing service user registration information, the information for specifying the mobile terminal 40 used by the registered service user, the input event information, and the like. An information notification unit 25 that notifies the communication network 50, a communication unit 26 for connecting to the communication network 50, a control unit 21 that controls these, and the like. The information notification unit 25 may be configured as hardware, or may be configured as a program that causes a computer to function as the information notification unit 25 and to operate the program on the information processing terminal 20.

  As shown in FIG. 3, the server 30 analyzes event information notified from the information processing terminal 20 and stores various information such as date and time information, event name, store name, data distribution destination information, and transmission schedule. Data analysis unit 33 to read, storage unit 32 that stores event information and various types of information extracted from event information, and data creation that creates specific format data (e-mail) that can be used by portable terminal 40 based on event information A unit 34, a data transmission unit 35 that transmits the created electronic mail to the portable terminal 40, a communication unit 36 for connecting to the communication network 50, a control unit 31 that controls these, and the like.

  4, the mobile terminal 40 includes an antenna 41, a radio unit 42, a control unit 43, a key operation unit 44 including direction keys, numeric keys, special keys, and the like, and a liquid crystal display device. A display unit 45 composed of an organic EL (Electroluminescence) display device, a memory 46 such as a RAM (Random Access Memory) in which a schedule management tool for managing a schedule is stored, an audio codec unit 47, A speaker 48 and a microphone 49 are included.

  And it communicates with a base station via the radio | wireless part 42 and the antenna 41 by control of the control part 43. FIG. The radio unit 42 receives a signal at the antenna 41, selects a signal frequency, performs frequency conversion, amplifies and demodulates the signal, and outputs received data to the control unit 43. The control unit 43 processes the received data and outputs an audio signal to the audio codec unit 47. The audio codec unit 47 converts the audio signal into an analog signal, and the speaker 48 outputs audio. The voice input from the microphone 49 is A / D converted into a PCM signal by the voice codec unit 47, the control unit 43 processes the signal into transmission data, and the radio unit 42 modulates the transmission data. And is transmitted from the antenna 41.

  In addition, the control unit 43 analyzes the electronic mail received from the server 30 via the antenna 41 and the wireless unit 42, extracts event information, and performs control to register or update the event information in the schedule management tool. This control may be executed by a control program that causes the computer to function as the means for performing the control.

  Next, a specific example of a schedule management method using the schedule management system of the present embodiment will be described with reference to FIGS. The present embodiment shows an example in which a rental shop 60 that operates a CD / DVD rental business assumes a situation in which a service for notifying the return date and time and campaign information at the rental shop 60 is provided to the user. is there.

  FIG. 5 is a flow when a service user rents a rental product.

  First, in S <b> 11, the service user consents to provide an information service to his / her mobile terminal 40 and registers an information distribution destination at the rental shop 60.

  Next, in S12, the service user brings the item to be rented to the shop cash register, and starts the rental procedure on the rental shop 60 side. The control unit 21 of the information processing terminal 20 determines event information such as a rental item return period, rental property name, event name, rental shop name, data distribution destination (e-mail address of the mobile terminal 40 of the service user), transmission schedule, and the like. (Referred to herein as rental information) is registered in the storage unit 24, and the information notification unit 25 transmits data including the rental information to the server 30 in S13.

  Next, in S14, the information analysis unit 33 of the server 30 analyzes the rental information and reads individual information, and the data creation unit 34 forms the rental information and can be automatically registered in the schedule management tool by the portable terminal 40. Create an email with a specific format. For example of the format for automatic registration in the portable terminal 40, for example, as shown in FIG. 5, it is determined whether or not automatic registration is performed on the portable terminal 40 side using the sender as the name of the server 30 and the like as an identifier. All or part of rental information that should be registered in the schedule management tool is described in the text.

  Next, in S15, the data transmission unit 35 of the server 30 sends the created e-mail to the mobile terminal 40 of the service user when the scheduled time comes (immediately here) based on the rental information transmission schedule. To deliver.

  Next, in S16, the control unit 43 of the mobile terminal 40 that has received the e-mail analyzes the e-mail in a specific format and extracts rental information from the text, and schedules all or part of the extracted rental information. The schedule management tool registers all of the rental information on the display unit 45 and notifies the service user of new arrival information. This rental information is displayed as in the schedule management tool screen display example of FIG. As a result, the rental information is automatically registered in the schedule of the portable terminal 40 without the service user operating the portable terminal 40, and the service user uses the portable terminal 40 to check the return date and time of the rental item at any time. be able to.

  FIG. 6 shows a flow when the service user receives information reserved for distribution such as campaign information of the rental shop 60 and notification of store remodeling / closing. This distribution is performed only to the desired customer.

  First, in S21, a shop clerk registers event information including information on delivery date and time (referred to as campaign information here) in the storage unit 24 in the information processing terminal 20 of the rental shop 50, and in S22, the information notification unit 25. Distributes the campaign information to the server 13.

  Next, in S23, the information analysis unit 33 of the server 30 analyzes the campaign information and reads individual information, and the data creation unit 34 forms the campaign information and can be automatically registered in the schedule management tool by the portable terminal 40. Create an email with a specific format.

  Next, in S24, the data transmission unit 35 of the server 30 distributes the created electronic mail to the mobile terminal 40 of the service user when the scheduled time comes based on the transmission schedule in the campaign information. Note that the server 30 preferably takes communication traffic into consideration, and in the case of excessive distribution destinations, it is preferable to perform management such as performing distribution by dividing the distribution destination and the distribution time zone into a plurality of distribution destinations.

  Next, in S25, the control unit 43 of the mobile terminal 40 that has received the e-mail analyzes the e-mail in a specific format to extract campaign information, registers all or part of the campaign information in the schedule management tool, The schedule management tool displays all or part of the campaign information on the display unit 45 to notify the service user of new information. This campaign information is displayed as in the schedule management tool screen display example of FIG. As a result, the store side can appropriately expand information to customers, and the service user side can receive useful information without being particularly aware of it and without taking any troubles such as performing some operations. It becomes possible.

  Next, a schedule management system, a schedule management method, and a portable terminal according to the second embodiment of the present invention will be described with reference to FIGS. 7 to 9 are diagrams showing an example of a schedule management method using the schedule management system of the present embodiment. The configurations of the information processing terminal 20, the server 30, and the portable terminal 40 of the schedule management system 10 are the same as those in the first embodiment.

  The operation of this embodiment will be described with reference to FIG. 7, FIG. 8, and FIG. The present embodiment shows an example in which a cleaning shop 70 that operates a cleaning business is assumed to provide a notification service for finishing date information, finishing status (completion / delay etc.) and campaign information for users. Is.

  FIG. 7 shows a flow when the user orders cleaning and receives a finishing schedule.

  First, in S <b> 31, the service user consents to provide an information service to his / her mobile terminal 40 and registers an information distribution destination at the cleaning shop 70.

  Next, in S <b> 32, the service user brings the item to be put into the cleaning order to the cleaning shop 70 and starts the procedure at the cleaning shop 70. The control unit 21 of the information processing terminal 20 registers event information (herein referred to as order information) such as a finishing schedule, a cleaning property name, an event, a cleaning store name, a data distribution destination, and a transmission schedule in the storage unit 24, In S <b> 33, the information notification unit 25 transmits data including order information to the server 30.

  Next, in S34, the information analysis unit 33 of the server 30 analyzes the order information and reads the individual information, and the data creation unit 34 can mold the information and automatically register it in the schedule management tool with the portable terminal 40. Create an email with a specific format. As to a format example for automatic registration in the portable terminal 40, for example, as shown in FIG. 7, it is determined whether or not automatic registration is performed on the portable terminal 40 side with the transmission source as the name of the server 30 and the like All or part of order information to be registered in the schedule management tool is described in the text.

  Next, in S35, the data transmission unit 35 of the server 30 sends the created e-mail to the mobile terminal 40 of the service user when the scheduled time comes (immediately here) based on the order information transmission schedule. To deliver.

  Next, in S36, the control unit 43 of the mobile terminal 40 that has received the e-mail analyzes the e-mail in a specific format and extracts order information from the body text, and schedules all or part of the extracted order information. The schedule management tool displays all or part of the order information on the display unit 45 and notifies the service user of new arrival information. This order information is displayed as shown in the schedule management tool screen display example of FIG. As a result, the order information is automatically registered in the schedule of the mobile terminal 40 without the service user operating the mobile terminal 40, and the service user uses the mobile terminal 40 to finish the date and time of the case that has been submitted for cleaning at any time. Can be confirmed.

  FIG. 8 assumes a case where the finishing schedule is updated when a change occurs in the scheduled finishing date and time for some reason on the side of the cleaning business. This is realized by incorporating a procedure for registering completion in the information processing terminal 40 immediately before performing store display in the procedure until cleaning completion.

  For example, it is assumed that the scheduled cleaning finish time of a certain case is 18:00 on October 2, 2006. The cleaning shop must already have the finished product some time before the scheduled finish time. If no sign can be shown after that time has passed (completion registration cannot be performed), the service user is notified as a delay. For example, in the case of a cleaning shop, when it is assumed that it has been finished and the store display has been completed by two hours before the initial notification to the user, and the information processing terminal 20 has been registered for completion by that time, Follow the flow on the left side of the figure.

  First, the control unit 21 of the information processing terminal 20 updates and registers the order information stored in the storage unit 24 as completion, and the information notification unit 25 notifies the completion information to the mobile terminal 40 of the service user via the server 30. To do. Next, the control unit 43 of the mobile terminal 40 that has received the e-mail registers the order completion information in the schedule management tool, and the schedule management tool displays the completion information on the display unit 45 and updates the service user. Information notification. The service user will know the scheduled completion of the cleaning project he has requested. As a result, the service user can systematically go to the shop and pick up the items that have been deposited.

  On the other hand, if the cleaning has not been completed as scheduled, the server 30 that manages the scheduled completion date and time does not receive any notification from the information processing terminal 20 following the flow shown on the right side of the figure. An incomplete (delay information) notification is sent to the portable terminal 40, and a warning is also sent to the shop clerk to prompt confirmation and update of the finished schedule. Next, when the shop clerk registers the scheduled completion date and time, the control unit 21 of the information processing terminal 20 updates and registers the order information stored in the storage unit 24, and the information notification unit 25 performs service via the server 30. The user's mobile terminal 40 is notified. Next, the control unit 43 of the mobile terminal 40 that has received the e-mail registers the updated order information in the schedule management tool, and the schedule management tool displays the order information on the display unit 45 to the service user. Notification of new arrival information. Thereby, the service user can know the new scheduled finish date and time.

  FIG. 9 shows a flow when receiving information such as campaign information of the cleaning shop 70 and notification of store renovation / closing. This distribution is performed only to the desired customer.

  First, in S41, the shop clerk registers event information (herein referred to as campaign information) including distribution date information in the storage unit 24 at the information processing terminal 20 of the cleaning shop 70, and in S42, the information notification unit 25. Distributes the campaign information to the server 13.

  Next, in S43, the information analysis unit 33 of the server 30 analyzes the campaign information and reads individual information, and the data creation unit 34 forms the campaign information and can be automatically registered in the schedule management tool by the portable terminal 40. Create an email with a specific format.

  Next, in S44, the data transmission unit 35 of the server 30 distributes the created e-mail to the mobile terminal 40 of the service user at the scheduled time based on the transmission schedule in the campaign information. Note that the server 30 preferably takes communication traffic into consideration, and in the case of excessive distribution destinations, it is preferable to perform management such as performing distribution by dividing the distribution destination and the distribution time zone into a plurality of distribution destinations.

  Next, in S45, the control unit 43 of the mobile terminal 40 that has received the e-mail analyzes the e-mail in a specific format to extract campaign information, registers all or part of the campaign information in the schedule management tool, The schedule management tool displays all or part of the campaign information on the display unit 45 to notify the service user of new information. This campaign information is displayed as shown in the schedule management tool screen display example of FIG. As a result, the store side can appropriately expand information to customers, and the service user side can receive useful information without being particularly aware of it and without taking any troubles such as performing some operations. It becomes possible.

  In the above-described embodiment, the case of rental at the rental shop 60 and the case of cleaning order at the cleaning shop 70 have been described as examples. However, the present invention is not limited to the above-described embodiment, The same applies to events that need to be managed.

  The present invention can be used for any system and method for managing a schedule and a terminal.

It is a figure which shows the structure of the schedule management system which concerns on 1st Example of this invention. It is a block diagram which shows the structure of the information processing terminal of the schedule management system which concerns on 1st Example of this invention. It is a block diagram which shows the structure of the server of the schedule management system which concerns on 1st Example of this invention. It is a block diagram which shows the structure of the portable terminal of the schedule management system which concerns on 1st Example of this invention. It is a figure which shows the example of return management of the rental goods using the schedule management system which concerns on 1st Example of this invention. It is a figure which shows the utilization example of the campaign information using the schedule management system which concerns on 1st Example of this invention. It is a figure which shows the example of reception management of the cleaning goods using the schedule management system which concerns on 2nd Example of this invention. It is a figure which shows the other example of receiving management of the cleaning goods using the schedule management system which concerns on 2nd Example of this invention. It is a figure which shows the usage example of the campaign information using the schedule management system which concerns on 2nd Example of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Schedule management system 20 Information processing terminal 21 Control part 22 Operation part 23 Display part 24 Storage part 25 Information part 26 Communication part 30 Server 31 Control part 32 Storage part 33 Information analysis part 34 Data preparation part 35 Data transmission part 36 Communication part 40 mobile terminal 41 antenna 42 wireless unit 43 control unit 44 key operation unit 45 display unit 46 storage unit 47 audio codec unit 48 speaker 49 microphone 50 communication network 60 rental shop 70 cleaning shop

Claims (11)

In a schedule management system in which an information processing terminal installed in a service provider's store, a mobile terminal used by a service user, and a server that manages a schedule of events in the service are connected via a communication network,
The information processing terminal includes an information notification unit configured to notify the server of event information including pre-input information about the event and mobile terminal information specifying the mobile terminal,
The server includes an information analysis unit that analyzes the event information notified from the information processing terminal, a data creation unit that creates an e-mail in a specific format that can be used on the mobile terminal based on the event information, A data transmission unit that transmits an e-mail to the mobile terminal specified by the mobile terminal information,
The mobile terminal includes a control unit that analyzes the electronic mail, extracts the event information, and registers or updates the event information in a schedule management tool. The event is an event in which the service user borrows the goods of the service provider,
The event information includes a return date and time of the article, information for identifying the article, information for identifying the store, the mobile terminal information, and a schedule for sending the e-mail. The schedule management system according to 1. The event is an event in which the service provider processes the goods of the service user,
The event information includes a scheduled completion date and time of the process, information for specifying the article, information for specifying the store, the mobile terminal information, and a schedule for sending the e-mail. Item 2. The schedule management system according to Item 1. The information notification unit of the information processing terminal notifies the server of completion information when the processing is completed by a predetermined date and time before the scheduled completion date and time,
The data transmission unit of the server transmits the completion information to the portable terminal when the completion information is notified by the predetermined date and time, and when the completion information is not notified by the predetermined date and time. 4. The schedule management system according to claim 3, wherein delay information is transmitted to the portable terminal. A schedule management method in a system in which an information processing terminal installed in a service provider's store, a mobile terminal used by a service user, and a server that manages a schedule of events in the service are connected by a communication network,
In the information processing terminal, an input step of inputting event information including information related to the event and mobile terminal information for specifying the mobile terminal;
An information notification step of notifying the server of the event information at the information processing terminal;
An information analysis step of analyzing the event information notified from the information processing terminal in the server;
In the server, a data creation step of creating an e-mail in a specific format that can be used in the mobile terminal based on the event information;
In the server, a data transmission step of transmitting the electronic mail to the mobile terminal specified by the mobile terminal information;
In the mobile terminal, the event information is extracted by analyzing the electronic mail, and a registration step of registering or updating the event information in a schedule management tool;
A schedule management method comprising: at least a display step of displaying the event information on a display unit using a schedule management tool on the portable terminal. The event is an event in which the service user borrows the goods of the service provider,
The event information includes a return date and time of the article, information for identifying the article, information for identifying the store, the mobile terminal information, and a schedule for sending the e-mail. 5. The schedule management method according to 5. The event is an event in which the service provider processes the goods of the service user,
The event information includes a scheduled completion date and time of the process, information for specifying the article, information for specifying the store, the mobile terminal information, and a schedule for sending the e-mail. Item 6. The schedule management method according to Item 5. In the information notification step, when the processing is completed by a predetermined date and time before the scheduled completion date and time, the server is notified of completion information,
In the data transmission step, when the completion information is notified by the predetermined date and time, the completion information is transmitted to the portable terminal, and when the completion information is not notified by the predetermined date and time, the portable information is transmitted. 8. The schedule management method according to claim 7, wherein delay information is transmitted to the terminal. A mobile terminal equipped with a schedule management tool for managing a schedule of events in a service,
A mobile unit comprising: a control unit that analyzes an email of a specific format created based on event information related to the event, extracts the event information, and registers or updates the event information in the schedule management tool Terminal. The event is an event in which a service user who uses the service borrows goods of a service provider that provides the service,
The event information includes a return date and time of the item, information for specifying the item, information for specifying the store of the service provider, information for specifying the portable terminal, and a transmission schedule of the e-mail. The mobile terminal according to claim 9. The event is an event in which a service provider that provides the service processes an article of a service user who uses the service,
The event information includes a scheduled completion date and time of the process, information for identifying the article, information for identifying the store of the service provider, information for identifying the portable terminal, and a schedule for sending the e-mail. The mobile terminal according to claim 9, further comprising:

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