JP2008102815A - Pet custody facility reservation system, reservation registration device, reservation registration method, and reservation registration processing program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a pet custody facility reservation system which enable users to make reservations for facilities suitable for types and sizes of their various pets. <P>SOLUTION: The pet custody facility reservation system includes: a database with which accommodation capacity information showing pet accommodation capacities per accommodation of pet custody facilities and availability information showing availability of accommodations of pet custody facilities are registered in association with pet custody facility identification information identifying pet custody facilities; a retrieval request reception means for receiving retrieval request information including classifications showing pet types so as to be able to identify sizes of pets to be entrusted and the number of pets to be entrusted; a retrieval means for retrieving a pet custody facility to which the number of pets, which is included in received retrieval request information, of pet types included in the received retrieval request information can be entrusted, on the basis of accommodation capacity information and availability information registered in the database; and a registration means which registers reservation information indicating registration of reservations for the retrieved pet custody facility, with the database. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a technical field of a pet custody facility reservation system, a reservation registration device, a reservation registration method, and a reservation registration processing program for registering a reservation of a pet custody facility based on a request from a terminal device via a network.

  Conventionally, an accommodation facility that connects to a network such as the Internet using a terminal device such as a personal computer and reserves an accommodation facility (such as a hotel or a guest house where people stay) through a Web page provided from a server device or the like Reservation systems are known. In such a system, when a user who uses a terminal device specifies conditions such as a staying area, a check-in date, a check-out date, the number of people staying, the type of guest room, the number of guest rooms, etc. through a Web page or the like, the server device or the like An accommodation facility that meets the specified condition is searched from among a plurality of accommodation facilities, and a Web page or the like showing a search result including a list of the searched accommodation facilities is transmitted to the terminal device. And a user selects a desired accommodation facility from the accommodation facilities displayed on the web page which shows a search result, and makes a reservation.

  On the other hand, pet shops and animal hospitals (hereinafter referred to as custody facilities) that keep pets such as dogs and cats kept by them while traveling, business trips, shopping, etc. are known. Yes.

  Because of the recent pet boom, both pet owners and custody facilities are on the rise, so owners who want to easily find a custody facility that suits their pet from many custody facilities and make a reservation It is expected to increase.

  In relation to this, for example, in Patent Document 1, when many wishes to take a pet on a trip are written on an electronic bulletin board, information that a certain hotel (accommodation facility) can accept a pet. A method for organizing an optional tour for pets based on the above is described.

JP 2002-259513 A

  However, unlike humans, pets vary in size and size, making it difficult to accept reservations for multiple custody facilities. Reservation facilities themselves can be reserved individually by telephone or facsimile. There was only mechanism to accept. In addition, when using the network, as described in Patent Document 1, at most, planning a tour where a person and their pet stay in an accommodation facility that accepts a pet (or reserves a room). There was only.

  The present invention has been made in view of the above points. A pet custody facility reservation system, a reservation registration device, and a reservation registration method capable of reserving custody facilities suitable for various types and sizes of various pets. And a reservation registration processing program.

  In order to solve the above-described problem, the invention according to claim 1 includes a terminal device and a reservation registration device that registers a pet custody facility reservation based on a request from the terminal device via a network. A pet custody facility reservation system configured, wherein the terminal device is search request information indicating a search request for the custody facility, and a pet type indicating a pet type capable of identifying a size of a pet to be deposited; Search request transmission means for transmitting search request information including the number of pets to be deposited to the reservation registration device based on a user command, and reservation request information indicating a reservation request for a custody facility based on the user command A reservation request transmitting means for transmitting the information to the reservation registration device, wherein the reservation registration device is a pet per one storage facility of the storage facility of the storage facility. A database for storing capacity information indicating capacity, and availability information indicating availability of accommodation facilities of the custody facility in association with custody facility identification information for identifying the custody facility; Search request receiving means for receiving the search request information transmitted from the terminal device, and pets of the type indicated by the pet type included in the received search request information for the number of pets included in the search request information Based on the reservation request information transmitted from the terminal device, search means for searching the custody facility that can be deposited based on the capacity information and the availability information registered in the database, And registration means for registering reservation information indicating registration of reservation of the custody facility in the database.

  According to this invention, the database contains storage capacity information indicating the pet storage capacity per storage facility of the storage facility of the storage facility, and availability information indicating the availability of the storage facility of the storage facility. A search request that includes this information is registered for each facility, and the user specifies the pet type that indicates the type of pet and the number of pets to be stored so that the user can identify the size of the pet to be stored as a search condition for the storage facility. Information is transmitted from the terminal device to the reservation registration device. Then, the reservation registration device sets the storage facility that can store the type of pet indicated by the pet type included in the search request information for the number of pets included in the search request information, and the capacity information registered in the database and the free space The search information is registered based on the status information, and the reservation information is registered in the database for the custody facility searched based on the reservation request information transmitted from the terminal device.

  Therefore, the custody facility is searched based on the pet type indicating the pet type so that the size of the pet to be deposited can be identified, the number of pets to be deposited, the pet capacity per accommodation facility, and the availability of the accommodation facility of the custody facility. As a result, you can make reservations for custody facilities that suit the different types and sizes of various pets.

  The invention according to claim 2 is a reservation registration device for registering a reservation of a pet custody facility based on a request from a terminal device via a network, and per one accommodation facility of the accommodation facility of the custody facility A database in which storage capacity information indicating pet storage capacity and availability information indicating availability of storage facilities of the storage facility are registered in association with storage facility identification information for identifying the storage facility Search request information indicating a request for searching for the custody facility transmitted from the terminal device based on a user instruction, and a pet type indicating a pet type so that the size of the pet to be checked can be identified, Search request receiving means for receiving search request information including the number of pets, and a type indicated by the pet type included in the received search request information Search means for searching for the custody facility capable of depositing pets for the number of pets included in the search request information based on the capacity information and the availability information registered in the database, and the user Registration means for registering reservation information indicating registration of reservation of the custody facility in the database based on reservation request information indicating a reservation request of the custody facility transmitted from the terminal device based on the command of It is characterized by.

  According to this invention, the database contains storage capacity information indicating the pet storage capacity per storage facility of the storage facility of the storage facility, and availability information indicating the availability of the storage facility of the storage facility. A search request that includes this information is registered for each facility, and the user specifies the pet type that indicates the type of pet and the number of pets to be stored so that the user can identify the size of the pet to be stored as a search condition for the storage facility. Information is transmitted from the terminal device to the reservation registration device. Then, the reservation registration device stores the storage facility information and the availability information registered in the database, with the storage facility that can store the pet of the type indicated by the pet type specified by the user for the same number of pets specified by the user. Based on the reservation request information transmitted from the terminal device, reservation information is registered in the database for the searched custody facility.

  Therefore, the custody facility is searched based on the pet type indicating the pet type so that the size of the pet to be deposited can be identified, the number of pets to be deposited, the pet capacity per accommodation facility, and the availability of the accommodation facility of the custody facility. As a result, you can make reservations for custody facilities that suit the different types and sizes of various pets.

  According to a third aspect of the present invention, in the reservation registration apparatus according to the second aspect, the accommodation capacity information includes the pet type of pets that can be accommodated by the accommodation facility, and the maximum number of pets that can be accommodated per accommodation facility. It is characterized by showing.

  According to the present invention, the storage facility is searched based on the pet type of the pet that can be stored and the maximum number of pets stored per storage facility as the storage capacity of the storage facility. It is possible to easily search for a custody facility capable of depositing the type of pet indicated by the pet type for the designated number of pets.

  According to a fourth aspect of the present invention, in the reservation registration device according to the third aspect, when a plurality of types of pets can be accommodated in one accommodation facility of the custody facility, The accommodation capacity information is registered in the database for each corresponding pet type, and the search means searches the custody facility based on the respective accommodation capacity information registered in the database for each pet type. It is characterized by doing.

  According to the present invention, if there is a storage facility capable of storing a plurality of types of pets, the storage facility can be searched based on the storage capacity corresponding to each pet type. It can be performed.

  According to a fifth aspect of the present invention, in the reservation registration device according to any one of the second to fourth aspects, the search request information includes a number of accommodation facilities for accommodating pets to be deposited, and the search means includes the search unit, It is characterized by searching for the custody facility where pets can be kept in the accommodation facilities corresponding to the number of the accommodation facilities included in the received search request information.

  According to the present invention, since the number of accommodation facilities for accommodating pets to be deposited can be specified as a search condition, it is possible to search for a deposit facility more suited to the user's wishes.

  The invention according to claim 6 is the reservation registration device according to any one of claims 2 to 5, wherein the pet stored in the custody facility is photographed, and video information of the photographed pet is recorded. An imaging system for transmitting to the video display terminal device used by the user via the network is provided corresponding to at least a part of the custody facility, and the registration means includes the reservation information including a pet custody period. Is registered in the database in association with the custody facility identification information of the retrieved custody facility and user identification information for identifying the user, and the user identification information of the user is registered via the network. User identification information acquisition means for acquiring from the video display terminal device, and transmission from the video display terminal device based on the user command Video request receiving means for receiving video request information indicating the requested video information, and when receiving the video request information, the user pet indicated by the acquired user identification information is deposited in the custody facility. Determination means for determining whether or not the user's pet is in the custody facility, and determining means for determining whether or not the user's pet is in the custody facility, based on the custody period included in the reservation information corresponding to the user identification information Control the imaging system corresponding to the custody facility via the network so that the pet deposited in the custody facility indicated by the facility identification information is photographed and the video information is transmitted to the video display terminal device. And a control means.

  According to the present invention, when the reservation registration device determines that the user's pet is stored in the storage facility based on the pet storage period included in the reservation information, the pet stored in the storage facility And the imaging system is controlled so that the video information of the photographed pet is transmitted to the video display terminal device, so that the user who currently deposits the pet in the custody facility uses his / her video display terminal device. While the state of the pet can be seen, the user who does not keep the pet in the custody facility can be excluded.

  According to a seventh aspect of the present invention, in the reservation registration apparatus according to the sixth aspect, the photographing system includes a photographing device provided corresponding to each of the accommodation facilities of the custody facility, and photographing by the photographing device. And a video transmission device that controls the operation and transmits the video information output from the imaging device to the video display terminal device via the network, and the registration unit stores a pet to be deposited The reservation information including accommodation facility identification information for identifying the accommodation facility is registered in the database, and the control unit is configured to capture the imaging corresponding to the accommodation facility indicated by the accommodation facility identification information included in the reservation information. The control signal is sent to the video display terminal device so that the video information output from the camera is executed and the video is output by the device. And transmits the image transmission apparatus.

  According to the present invention, the reservation registration device causes the imaging device corresponding to the accommodation facility indicated by the accommodation facility identification information included in the reservation information to perform imaging, and the video information output from the imaging device is the video display terminal device. Since the video transmission device is controlled so that it is transmitted to the user, the user who is currently keeping the pet in the custody facility can surely see the state of his pet, and others can see the state of his pet This can be prevented.

  Invention of Claim 8 is the reservation registration apparatus of any one of Claims 2 thru | or 5. Accommodation facility search screen information which comprises the screen for designating the search conditions of the accommodation facility where a person stays The accommodation facility search screen information transmitting means for transmitting to the terminal device, and the accommodation facility search request including the accommodation period designated by the user through the transmitted accommodation facility search screen information and indicating a request for searching for the accommodation facility Accommodation facility search request receiving means for receiving information from the terminal device; and accommodation facility search means for searching for the accommodation facility that can be stayed in the accommodation period included in the received accommodation facility search request information; Accommodation reservation registration means for registering accommodation reservation information indicating registration of the searched accommodation facility reservation in the database, wherein the registration means is a deposit of pets. The reservation information including a period is registered, and the search screen information transmission unit generates the accommodation facility search screen information so that the custody period is the accommodation period specified in advance as a search condition. To do.

  According to this invention, the pet custody period when the reservation information is registered is set in advance in the accommodation facility search screen information for designating the search condition as the accommodation period of the accommodation facility, so the pet is deposited in the custody facility. At the same time, the user who wants to stay at the accommodation facility does not need to specify the accommodation period again, and can smoothly reserve the accommodation facility.

  Invention of Claim 9 is the reservation registration apparatus of any one of Claims 2 thru | or 5. The reservation of the accommodation facility where a person stays transmitted from the said terminal device based on the said user's instruction | indication Accommodation reservation registration request receiving means for receiving reservation registration request information indicating a request for registration of the accommodation facility reservation indicating the reservation of the accommodation facility based on the received reservation registration request information and including an accommodation period Accommodation reservation registration means for registering information in the database, and search screen information transmission means for transmitting search screen information constituting a screen for designating search conditions for the custody facility to the terminal device, The search request receiving means receives search request information including the custody period designated by the user through the transmitted search screen information from the terminal device, and the search means Searching for the custody facility capable of keeping pets in the custody period included in the received search request information, wherein the search screen information transmitting means includes the accommodation period specified in advance as a search condition. The search screen information is generated so as to be an accommodation period.

  According to this invention, since the accommodation period when registering the accommodation facility reservation information is preset in the search screen information as the pet custody period, the user who wants to leave the pet in the custody facility and stay in the accommodation facility There is no need to specify the custody period again, and reservations for custody facilities can be made smoothly.

  The invention according to claim 10 is a reservation registration device for registering a reservation of a pet custody facility based on a request from a terminal device via a network, and per one accommodation facility of the accommodation facility of the custody facility A database in which storage capacity information indicating pet storage capacity and availability information indicating availability of storage facilities of the storage facility are registered in association with storage facility identification information for identifying the storage facility In the reservation registration method by the reservation registration device comprising: search request information indicating a search request for the custody facility transmitted from the terminal device based on a user instruction, wherein the pet can be identified in size A search request receiving step of receiving search request information including a pet type indicating the type of the pet and the number of pets to be deposited; and the received The storage facility information and the vacancy status registered in the database can store the pet of the type indicated by the pet type included in the search request information for the number of pets included in the search request information. A search step for searching based on the information, and a registration step for registering reservation information indicating registration of the reservation of the searched custody facility in the database.

  The invention according to claim 11 is a reservation registration device for registering a reservation of a pet custody facility based on a request from a terminal device via a network, and per one accommodation facility of the accommodation facility of the custody facility A database in which storage capacity information indicating pet storage capacity and availability information indicating availability of storage facilities of the storage facility are registered in association with storage facility identification information for identifying the storage facility A computer included in the reservation registration device comprising: search request information indicating a request for searching the custody facility transmitted from the terminal device based on a user instruction, wherein the pet can be identified in size Search request receiving means for receiving search request information including a pet type indicating the type of pet and the number of pets to be deposited, the received search The storage facility information and the vacancy status information registered in the database for the custody facility capable of depositing the type of pet indicated by the pet type included in the request information for the number of pets included in the search request information. And a search means for searching based on the above, and a registration means for registering reservation information indicating registration of the reservation of the searched custody facility in the database.

  According to the present invention, the storage facility is based on the pet type indicating the pet type so that the size of the stored pet can be identified, the number of pets to be stored, the pet storage capacity per storage facility, and the availability of the storage facility of the storage facility. As a result of this search, it is possible to make reservations for custody facilities suitable for various types and sizes of pets.

  Hereinafter, the best embodiment of the present invention will be described in detail with reference to the drawings. In addition, embodiment described below is embodiment at the time of applying this invention with respect to a pet hotel reservation system.

[1. First Embodiment]
[1.1 Overview of pet hotel reservation system and functions]
First, the configuration and outline function of the pet hotel reservation system S according to the first embodiment will be described with reference to FIGS. 1 and 2.

  FIG. 1 is a diagram illustrating an example of a schematic configuration of a pet hotel reservation system S according to the first embodiment.

  As shown in FIG. 1, the pet hotel reservation system S includes a pet hotel reservation server 1 as an example of a reservation registration apparatus including a member information database 101, a member use information database 102, and a pet hotel information database 103 as an example of a database. , Pet hotel terminal 3-j (j = 1, 2... M) and user terminal 4-k (k = 1, 2... N) as an example of a terminal device and a video display terminal device. It is configured to include.

  The pet hotel reservation server 1, the pet hotel terminal 3-j, and the user terminal 4-k exchange data with each other using, for example, TCP / IP (Transmission Control Protocol / Internet Protocol) as a communication protocol via the network NW. Sending and receiving is possible. The network NW is constructed by, for example, the Internet, a dedicated communication line (for example, a CATV (Community Antenna Television) line), a mobile communication network (including a base station), a gateway, and the like.

  In the pet hotel reservation system S having such a configuration, the pet hotel reservation server 1 is, for example, a server device installed to open a pet hotel reservation site by a service provider that provides various services through the network NW. is there. This service provider is entrusted to accept pet deposit reservations from each provider of a pet hotel (an example of a custody facility), and the pet hotel information related to this pet hotel, the pet hotel provides the pet hotel reservation system S The type of cage to be used (claw, basket, room, etc .: an example of accommodation equipment), the number of cages, the reservation status, etc. are registered in the pet hotel information database 103. And the pet hotel reservation system S responds to the request from the user terminal 4-k via the network NW, and the pet hotel reservation server 1 performs the reservation registration process of the pet hotel, etc. A pet hotel reservation service is provided to users who use it.

  In order to use this pet hotel reservation service, the user can use the pet hotel reservation service by the system by performing the membership registration procedure of the pet hotel reservation system S (hereinafter referred to as pet hotel reservation service). A user who can use the reservation service is referred to as a “member”), and member information related to the registered member is registered in the member information database 101.

  Next, the pet hotel terminal 3-j is a terminal device used by a pet hotel employee or the like, and for example, a personal computer or the like can be applied. Then, the pet hotel terminal 3-j accesses the pet hotel reservation server 1, acquires the reservation status registered in the pet hotel information database 103, and displays it on the screen. In this way, pet hotel employees can manage the reservation details of the pet hotel, the empty cage status (reservation status), etc. (for example, refer to the reservation details, For example, you can cancel your reservation or register the number of empty cages).

  Next, the user terminal 4-k accesses the pet hotel reservation server 1, acquires a web page, and displays it on the screen, so that the user can make a pet hotel deposit reservation or the like through the web page. For example, a personal computer, a PDA (Personal Digital Assistant), an STB (Set Top Box), a mobile phone, or the like can be applied.

  A predetermined operating system, a web browser application, an e-mail application, and the like are installed in the pet hotel terminal 3-j and the user terminal 4-k, respectively.

  Next, an outline of the pet hotel reservation service will be described.

  FIG. 2 is a diagram for explaining the outline of the pet hotel reservation service.

  After the consignment contract between the service provider and the pet hotel, as shown in FIG. 2, a management screen (one of the web pages provided from the pet hotel reservation server) is provided from the service provider to the pet hotel. (Step S1). A pet hotel employee or the like uses a pet hotel terminal to register a cage and the number of cages to be provided for each period, or to register a fee (step S2). These pieces of information are registered in the pet hotel information database 103 by the pet hotel reservation server 1.

  On the other hand, when the user performs membership registration for the pet hotel reservation system S once using the user terminal 4-k (step S3), the user searches for a pet hotel by inputting desired conditions, and makes a deposit reservation. (Step S4), the reservation status of the pet hotel information database 103 is updated by the pet hotel reservation server 1.

  Then, a reservation notice is sent from the service provider to the pet hotel, for example, by mail or facsimile (step S5), and a reservation confirmation mail is also sent to the user (step S6). The pet hotel employee can check the reservation content and reservation status on the management screen, and the user also refers to the reservation content and reservation status through the web page provided by the pet hotel reservation server 1. Or registered reservations can be canceled.

  Thereafter, the user who made the deposit reservation goes to the pet hotel on the check-in date (the day to deposit the pet), deposits the pet and pays the deposit fee (step S7).

  In addition, when deposit reservations are made using the service system S, the provider of the pet hotel provides the service provider with a system usage fee according to the deposit fee, for example, once a month. Payment is made (step S8).

  In the example of FIG. 2, the process of step S6 is performed after step S5. However, the present invention is not limited to this, and the process of step S5 may be performed after the process of step S6. That is, after a reservation confirmation mail is transmitted, a reservation notice may be sent from the service provider to the pet hotel.

  In the following description, depositing a pet at a pet hotel (depositing) is also referred to as use of the pet hotel or pet accommodation.

[1.2 Configuration and function of pet hotel reservation server]
Next, the configuration and function of the pet hotel reservation server 1 will be described with reference to FIGS.

  FIG. 3 is a block diagram illustrating an example of a schematic configuration of the pet hotel reservation server 1 according to the first embodiment. FIG. 4 is a diagram showing an example of the contents of information registered in the member information database 101. FIG. 5 is a diagram showing an example of the contents of information registered in the member usage information database 102. FIG. 6 is a diagram illustrating an example of the content of information registered in the pet hotel information database 103. FIG. 7 is a diagram illustrating a configuration example of cage information.

  As shown in FIG. 3, the pet hotel reservation server 1 receives an operation instruction from an operator or the like, and outputs an instruction content to the system control unit 20 as an instruction signal (for example, a keyboard, a mouse, etc.) A display unit 12 that displays information such as characters and images (for example, a CRT (Cathode Ray Tube) display, a liquid crystal display, etc.) and a network NW connected to the pet hotel terminal 3-j user terminal 4-k, etc. A communication unit 13 that controls a communication state and a drive that reads data from a disk DK such as a flexible disk, a CD (Compact Disc), a DVD (Digital Versatile Disc), etc., and records data on the disk DK. Unit 14, a storage unit 15 (for example, a hard disk drive) that stores various programs and data, and an operation unit 1 to an input / output interface 16 that performs interface processing between the storage unit 15 and the system control unit 20, a CPU (Central Processing Unit) 17, a ROM (Read Only Memory) 18, a RAM (Random Access Memory) 19, and the like. A system control unit 20, and the system control unit 20 and the input / output interface 16 are connected via a system bus 21.

  In the storage unit 15, a member information database 101, a member use information database 102, and a pet hotel information database 103 are constructed.

  First, as shown in FIG. 4, in the member information database 101, member information related to a member of the pet hotel reservation system S is registered in association with a member ID (an example of user identification information) for identifying the member. Has been. Specifically, member information includes, for example, member ID, login password, member's name, postal code, address, telephone number, e-mail address, date of birth, gender, credit card number and expiration date Nickname, confirmation point, provisional point, etc. are set.

  Here, the fixed point and the temporary point are points given when a member makes a deposit reservation for a pet hotel using the pet hotel reservation system S. When a member makes a deposit reservation for a pet hotel, provisional points corresponding to the deposit price and the like are given to the member. After that, when the payment for the deposit was completed (the pet hotel reservation server 1 recognizes that the payment has been completed when the check-in date is reached without canceling the deposit reservation), the deposit was given to each member. Temporary points move to final points. And the member can use this fixed point for deposit reservation etc. of a pet hotel.

  Next, as shown in FIG. 5, in the member use information database 102, the member reservation status and the pet hotel use history are registered in association with the member ID.

  The member reservation status is information indicating the content, status, etc., of a pet hotel use reservation for each member.

  In this member reservation status, for example, member reservation information (an example of reservation information) indicating reservation contents corresponding to each reservation is registered in association with the reservation number assigned to the reservation. Yes. Member reservation information includes, for example, a reservation number, a hotel ID of a reserved pet hotel (an example of custody facility identification information), a reservation registration date (a date when member reservation information is registered), a check-in date (a date when pets are deposited), Identifies checkout date (date of pet collection), check-in time, information on pets to be deposited (pet type, number of animals, pet name, gender, age, etc.), type of cage for storing pets, and cage to store The cage ID and the number of cages, whether or not to feed, the type of feed, whether or not pets are transferred between the home and the pet hotel, the deposit fee, the telephone number of the contact, the reservation point, etc. are set.

  Here, the pet types are classified into eight types: small dogs, medium dogs, large dogs, super large dogs, cats, rabbits, birds and small animals (for example, hamsters, turtles, ferrets, reptiles, etc.). Of these, dogs are classified into four types according to their weight. Thus, in the pet hotel reservation system S, the pet types are classified so that the size of the pet can be identified. In other words, cats, rabbits, birds, and small animals are pets that do not become relatively large even when they grow up, and their sizes can be accommodated to some extent. In addition, when compared with other pets, the difference in size when growing up is significant depending on the breed, but by dividing the type according to body weight, the size of the dog included in the type (for example, height, etc.) ) Can be distinguished to a considerable extent.

  The reservation point is a point given to a member who has made a use reservation.

  The pet hotel use history is information indicating the use history of the pet hotel that the member made the deposit reservation, and is registered in association with the member ID for each deposit reservation. The pet hotel usage history includes, for example, a history ID, a reservation number, a hotel ID, a reservation registration date, a check-in date, a check-out date, a check-in time, information on pets deposited, cage type and number of cages, feeding Presence / absence, presence / absence of pet transfer, deposit fee, contact phone number, reservation point, etc. are set.

  Note that information registered in the member information database 101 and the member usage information database 102 is associated with the member ID, so these databases may be integrated and constructed as one database.

  Next, as shown in FIG. 6, the pet hotel information database 103 includes a password for logging in to the management screen, pet hotel information that is information about each pet hotel, pet hotel reservation status, questionnaire / opinion information, and the like. It is registered in association with the ID.

  Pet hotel information includes, for example, basic information of pet hotels (for example, name, address, postal code, telephone number, FAX number, e-mail address, etc.), presence / absence of feeding, presence / absence of walking, presence / absence of air conditioning / heating, remote camera The presence / absence of service, the presence / absence of sucking and drinking services, guidance information, fees, cage information, and the like are set.

  Here, the cage information is information indicating the capacity and number of cages provided to the pet hotel reservation system S among the cages possessed by the pet hotel, and information registered by the pet hotel employee or the like through the management screen. It is.

  As shown in FIG. 7, the cage information is set for each cage type (determined by a pet hotel employee or the like based on the type and size of the cage). The name, the number of cages, and the remarks of each cage type are set in association with the type ID for identifying the cage type. Furthermore, the pet which consists of pet classification (the same content as the above-mentioned pet classification) and the maximum number of animals (the maximum number of animals that can be accommodated by the cage belonging to the cage type indicated by the type ID). One or a plurality of capacity (an example of capacity information) is set in association with the type ID.

  Here, the pet type in the pet accommodation capacity indicates the type of pet that can be accommodated by the cage belonging to the cage type indicated by the type ID, and the maximum number of animals accommodated is the cage belonging to the cage type indicated by the type ID. The maximum number of animals per cage that can accommodate the indicated pet is shown. When a plurality of pet accommodation capacities are set for one cage type, it indicates that a cage belonging to the cage type can accommodate a plurality of types of pets.

  For example, if the number of cages is 5 and the pet type and maximum number of pets in the pet capacity are (small dogs, 1), one small dog can be accommodated per cage belonging to the cage type. And all cages belonging to the cage type can accommodate 5 small dogs.

  In addition, for example, the number of cages is 8 and the pet capacity is set to 3. The pet type and the maximum number of animals for each pet capacity are (cat, 2), (small dog, 2), (Medium dog, 1) indicates that each cage belonging to the cage type can accommodate 2 cats, 2 small dogs, or 1 medium dog. . And it shows that all cats belonging to the cage type can accommodate 16 cats, 16 small dogs, or 8 medium dogs.

  The pet hotel reservation status is information indicating the contents, status, etc. of the deposit reservation for each pet hotel. As the pet hotel reservation status, for example, the empty cage information (information indicating whether or not the deposit reservation is registered) that shows the availability of the cage corresponding to each cage and each date, and shows the cage type. : An example of vacancy status information) is set and deposit reservations are registered, the registered contents are set as pet hotel reservation information.

  The pet hotel reservation information includes, for example, a reservation number, a member ID of a reserved member, a reservation registration date, a check-in date, a check-out date, a check-in time, information on pets to be stored, a cage type of a cage for storing a pet to be stored, a cage The ID and number of cages, whether or not to feed, type of feed, whether or not to transfer pets, deposit fee, contact phone number, etc. are set.

  For example, the pet hotel reservation status and the member reservation status are integrated and registered in the pet hotel information database 103 as the reservation status, and only the reservation number is registered in the member use information database 102. , The reservation information registered in the pet hotel information database 103 may be associated with the reservation information.

  The questionnaire / opinion information is an evaluation of a pet hotel by a user who made a deposit reservation using the pet hotel reservation system S (e.g., total, hygiene, fee, pick-up, stress level, meal, walk 1-5 each) The evaluation shown at the stage), opinions (impressions / information or complaints) about the pet hotel, and the pet hotel's response to the opinion are set.

  In addition, the storage unit 15 stores HTML data, image data, audio data, text data, and the like constituting the web page of the pet hotel reservation site.

  Furthermore, in addition to a predetermined operating system, the storage unit 15 uses the HTTP (Hyper Text Transfer Protocol) protocol to store the request in the storage unit 15 in response to a request transmitted from the user terminal 4-k or the like. A WWW (World Wide Web) server program for generating a Web page based on various types of data and transmitting the Web page to the user terminal 4-k, etc., using the SMTP (Simple Mail Transfer Protocol) protocol, A pet hotel reservation system using the member information database 101, a mail server program for receiving an e-mail sent from a mail server, while sending an e-mail created in the pet hotel reservation server 1 to another mail server Manage member information of members of S, registration, withdrawal (deletion of registration), membership information Of member information management program for executing the processing of changes and the like, registration of pet hotel of the deposit reservation, pet hotel pet hotel reservation management program for executing the processing of search such as are stored.

  Various programs may be acquired from, for example, another server device via the network NW, or may be recorded on a disk DK such as a CD-ROM and read via the drive unit 14. Anyway.

  In the first embodiment, the system control unit 20 constitutes an example of a search request receiving unit, a search unit, and a registration unit.

  The system control unit 20 controls the respective units of the pet hotel reservation server 1 by the CPU 17 reading and executing various programs stored in the ROM 18 and the storage unit 15, and functions as the above-described units and the like. It has become.

  The function as each means will be described. The system control unit 20 searches for a pet hotel search page 300 (see FIG. 9: search screen information) to search for a pet hotel in response to a request from the user terminal 4-k. Example) is transmitted to the user terminal 4-k.

  In addition, the system control unit 20 as a search request receiving means searches for search conditions (check-in date, check-out date, pet type of pet to be deposited, number of animals, usage, etc.) input and selected by the user through the pet hotel search page 300 The user receives a pet hotel search request (an example of search request information) in which the number of cages to be used, the range of accommodation charges, the region, and narrowing conditions (feeding, walking, air conditioning, remote camera, sucking and drinking) are set It receives from terminal 4-k.

  In addition, the system control unit 20 serving as a search means selects a pet hotel that matches the search conditions set in the received pet hotel search request, the pet hotel information registered in the pet hotel information database 103, and the pet hotel reservation status. Search based on. Specifically, the system control unit 20 is a cage belonging to a cage type that can accommodate a pet of the type indicated by the pet type set in the search condition, and in the accommodation capacity, the day before the check-out date from the check-in date. The search is made for a pet hotel in which cages that can be accommodated by the number of cages set in the search condition are vacant until (an example of a custody period).

  And the system control part 20 produces | generates the search result page 400 (refer FIG. 10) mentioned later based on this search result, and transmits the said page to the user terminal 4-k.

  In addition, the system control unit 20 as a registration unit registers the reservation information (member reservation information and pet hotel reservation information) of the pet hotel selected to be reserved by the user via the search result page 400. (In other words, the reservation information of the pet hotel selected by the user among the searched pet hotels is registered). Specifically, the system control unit 20 performs password authentication by log-in processing in response to a reservation request transmitted from the user 4-k, and then makes a reservation application to be described later for the pet hotel indicated by the hotel ID set in the reservation request. A page 800 (see FIG. 14) is transmitted to the user terminal 4-k, and a reservation application request (an example of reservation request information) transmitted from the user terminal 4-k when the user selects a reservation button through the page. Information received in the reservation request, member information corresponding to the member ID acquired by the login process, member reservation information based on the pet hotel information corresponding to the hotel ID set in the reservation request, and the like The pet hotel reservation information is generated, and the member use database 102 and the pet hotel respectively. It is adapted to register in Le information database 103.

  The pet hotel reservation server 1 manages, for example, information related to pet hotels registered in the pet hotel information database 103, and a member registered in the member information database 101. Member information management server that manages information and processes member registration, member information change, etc., WWW server that provides various information as a pet hotel reservation site based on various information managed in other servers, etc. A plurality of server devices may be used.

[1.3 Operation of pet hotel reservation system]
Next, operation | movement of the pet hotel reservation system S is demonstrated using FIG. 8 thru | or FIG.

[1.3-1 Operation when searching / depositing reservation / confirming use]
First, operations from pet hotel search to deposit reservation and pet hotel use confirmation in the pet hotel reservation system S will be described.

  FIG. 8 is a sequence diagram showing a processing example of the pet hotel reservation system S according to the first embodiment. FIG. 9 is a diagram illustrating a display example of the pet hotel search page 300. FIG. 10 is a diagram illustrating a display example of the search result page 400. FIG. 11 is a diagram illustrating a display example of the search condition change page 500. FIG. 12 is a view showing a display example of the pet hotel detail page 600. FIG. 13 is a diagram showing a display example of the customer voice page 700. FIG. 14 is a diagram showing a display example of the reservation application page 800.

  First, when the user operates the user terminal 4-k to start a Web application and input a URL (Uniform Resource Locator) of the pet hotel search page 300 of the pet hotel reservation site, as shown in FIG. The user terminal 4-k transmits a pet hotel search page request to the pet hotel reservation server 1 (step S21).

  The pet hotel reservation server 1 that has received the pet hotel search page request transmits the pet hotel search page 300 to the user terminal 4-k (step S22), and the user terminal 4-k that has received the pet hotel search page 300 The page is displayed on the screen as shown in FIG.

  Here, the pet hotel search page 300 will be described. The page includes a search condition setting area 310 and a search button 320. The search condition setting area 310 includes a use period selection area 311, a number of animals selection area 312, a pet type selection area 313, a cage number selection area 314, a charge range setting area 315, and a region selection area 316.

  The use period selection area 311 is provided with a pull-down menu for selecting a check-in date (year / month / day) and a check-out date (year / month / day). Further, the use number selection area 312 is provided with a pull-down menu for selecting the number of pets to be deposited.

  In the pet type selection area 313, the pet type of the pet to be entrusted is not specified, “dog”, “small dog”, “medium dog”, “large dog”, “super large dog”, “cat”, “ A pull-down menu for selecting from “rabbit”, “bird”, and “small animal” is provided. Here, “no specification” is a search condition that specifies that all cage types (pet accommodation capacity) possessed by a pet hotel are included in the search range regardless of the pet type. A “dog” is a cage that can accommodate a dog regardless of size (weight) (cage belonging to a cage type in which the pet type of the pet capacity is a small dog, a medium-sized dog, a large dog, or a super-large dog). This is a search condition that specifies that a pet hotel having () is included in the search range.

  Also, the cage number selection area 314 is provided with a pull-down menu for selecting the number of cages for cages that house pets to be deposited. The fee range setting area 315 is provided with a pull-down menu for selecting a lower limit and an upper limit of the deposit fee. The region selection area 316 is provided with a pull-down menu for selecting a prefecture to be searched and a region (or point) within the prefecture.

  Here, when the user sets a search condition of at least one of a check-in date, a check-out date, the number of used animals, a pet type, the number of cages, a charge range, and a region, and selects the search button 320 (step S23). The user terminal 4-k transmits a pet hotel search request in which each set search condition is set to the pet hotel reservation server 1 (step S24).

  Receiving the pet hotel search request, the pet hotel reservation server 1 executes search processing (see FIG. 15) described later using the search conditions set in the request (step S25). Next, the pet hotel reservation server 1 transmits the search result page 400 generated in the search process to the user terminal 4-k (step S26).

  The user terminal 4-k that has received the search result page 400 displays the page on the screen as shown in FIG.

  The search result page 400 will now be described. The search result page 400 includes a current search condition display area 410, a search condition setting area 420, and a search pet hotel display area 460.

  In the current search condition display area 410, the search conditions currently set by the user are displayed.

  The search condition setting area 420 includes a search condition change area 430, a region change area 440, and a narrowing condition selection area 450. In the search condition change area 430, a pull-down menu for changing the check-in date, check-out date, and fee range is provided. The search condition change area 430 is provided with a pull-down menu for changing the search range by the radial distance from the point when a specific point is specified as the search condition.

  Here, when the user sets a search condition of at least one of a check-in date, a check-out date, and a charge range, and selects a re-search button 431, the user terminal 4-k sets each set search condition. The pet hotel search request is transmitted to the pet hotel reservation server 1 (same as step S24). In the pet hotel reservation server 1, the search condition currently set (displayed in the current search condition display area 410) is updated with the search condition set in the received pet hotel search request, and then the search process is performed. The search result page 400 is transmitted again to the user terminal 4-k.

  When the user selects the search condition change link 432, the screen changes to a search condition change page 500 as shown in FIG.

  The search condition change page 500 includes a search condition change area 510 and a search button 520.

  The search condition change area 510 includes a cage type display area 511, a check-in date change area 512, a check-out date change area 513, a number of used animals per cage 514 change area, and a cage number change area 515. In the cage type display area 511, the cage type currently set by the user is displayed. In addition, the check-in date change area 512, the check-out date change area 513, the number of used animals change area 514 and the cage number change area 515 have a check-in date, a check-out date, and a pet accommodated per cage, respectively. A pull-down menu is provided for changing the number of animals and the number of cages for holding pets.

  Here, when the user sets a search condition of at least one of the check-in date, the check-out date, the number of pets accommodated per cage, and the number of cages, and selects the search button 520, the user terminal 4-k Then, the pet hotel search request in which each set search condition is set is transmitted to the pet hotel reservation server 1 (similar to step S24). In the pet hotel reservation server 1, the search condition currently set is updated with the search condition set in the received pet hotel search request, the search process is executed, and the search result page 400 is displayed again on the user terminal 4- to k.

  Returning to the description of the search result page 400, the region change area 440 is provided with a link for changing the prefecture to be searched and the region in the prefecture.

  The narrowing-down condition selection area 450 is provided with a check box for selecting a search condition for further narrowing down and searching the searched pet hotels. The narrowing conditions that can be selected in the narrowing condition selection area 450 are, for example, feeding, walking, air conditioning, remote camera, and sucking and drinking. “With remote camera” means that a user can view the current state of a pet deposited at a pet hotel using, for example, a user terminal 4-k on a site operated by the provider of the pet hotel. This is a narrowing-down condition that specifies that a remote camera for photographing a pet (or a cage or a state in a pet hotel) is installed at the pet hotel.

  Here, when the user selects a narrowing condition of at least one of feeding, walking, air conditioning, remote camera, and sucking and drinking, and selects a narrowing button 451, the user terminal 4-k is selected. The pet hotel search request in which each narrowing condition is set is transmitted to the pet hotel reservation server 1 (similar to step S24). In the pet hotel reservation server 1, the search condition currently set is updated with the narrowing condition set in the received pet hotel search request, the search process is executed, and the search result page 400 is displayed again on the user terminal 4- to k.

  The searched pet hotel display area 460 displays a list of searched pet hotels (a list of pet hotel names, pet hotel descriptions, deposit fees, etc.). Here, when the user selects any pet hotel name link 461, as shown in FIG. 12, a transition is made to the pet hotel detail page 600 of the pet hotel corresponding to the pet hotel name.

  The pet hotel details page 600 displays basic information on pet hotels, guide information (pet accommodation information), pet types of pets that can stay, deposit fees, items brought by the user, deposit conditions, cage types, and the like. The pet hotel detail page 600 is generated in the pet hotel reservation server 1 based on the pet hotel information.

  Here, when the user selects the customer's voice link 610, as shown in FIG. 13, a transition is made to the customer's voice page 700 corresponding to the pet hotel name.

  On the customer's voice page 700, the average value of the evaluation of the pet hotel by the user who made the deposit reservation using the pet hotel reservation system S, the opinion such as the impression / information or the complaint posted by the user, the pet hotel corresponding to the opinion Side's response is displayed. Here, the mark which shows the evaluation with respect to a pet hotel in five steps of 1-5 is represented, for example by the bone which can be bitten by a dog, thereby creating an atmosphere that it is a site about pets.

  The customer voice page 700 is generated in the pet hotel reservation server 1 based on the questionnaire / opinion information. The user's evaluation and opinion can be posted only by a user who makes a deposit reservation using the pet hotel reservation system S and actually uses the reserved pet hotel.

  Returning to the description of the search result page 400, when the user selects any reservation button 462 provided in the search pet hotel display area 460 (step S27), the user terminal 4-k corresponds to the selected reservation button 462. The reservation request in which the hotel ID of the pet hotel to be set is set is transmitted to the pet hotel reservation server 1 (step S28).

  When the pet hotel reservation server 1 receives the reservation request, a login process is performed between the pet hotel reservation server 1 and the user terminal 4-k (step S29). Specifically, a login page is transmitted from the pet hotel reservation server 1 to the user terminal 4-k, and a member ID and password input by the user through the login page are transmitted from the user terminal 4-k to the pet hotel reservation server 1. The Then, password authentication is executed in the pet hotel reservation server 1, and when the password authentication is successful, the member ID received by the received session management is held in association with the session ID.

  Next, the pet hotel reservation server 1 transmits the reservation application page 800 to the user terminal 4-k (step S30), and the user terminal 4-k that has received the reservation application page 800 shows the page as shown in FIG. On the screen.

  Here, the reservation application page 800 will be described. The page includes an application content display area 810, a charge display area 820, a pet information input area 830, and a reservation button 840.

  In the application content display area 810, the name of the pet hotel, the check-in date, the check-out date, the cage type, the number of applications (cage type name and remarks), and the number of application cages are displayed as the contents for applying for reservation.

  In the charge display area 820, basic fee, food fee when you wish to feed, transportation fee when you want to transfer pets, total fee, the number of points used when you pay points for payment, and by making a reservation The number of points given to the user is displayed. Here, the total charge indicates the total charge when food and pick-up are desired.

  The pet information input area 830 includes a deposit pet name input area 831, a pet type selection area 832, a contact address input area 833, a check-in time selection area 834, a food request selection area 835, and a pick-up request selection area 836. Yes.

  The deposited pet name input area 831 is provided with an input form for inputting the name of the pet to be deposited and a radio button for selecting the sex of the pet. The pet type selection area 832 is provided with a pull-down menu for changing the pet type of the pet to be deposited. The contact input area 833 is provided with an input form for inputting the telephone number of the owner's contact. The check-in time selection area 834 is provided with a pull-down menu for selecting a check-in time. In addition, the desired food selection area 835 is provided with a radio button for selecting whether or not to feed, and a pull-down menu for selecting the age of the pet. The pick-up request selection area 836 is provided with a radio button for selecting whether or not pet pick-up is desired.

  Here, when the user inputs or selects at least one of pet name, gender, pet type, contact information, check-in time, food request, age, and transfer request, and selects the reservation button 840 (step S31). ), The user terminal 4-k transmits a reservation application request in which these pieces of information are set to the pet hotel reservation server 1 (step S32).

  Receiving the reservation application request, the pet hotel reservation server 1 executes a reservation registration process (step S33). Specifically, the pet hotel reservation server 1 newly generates a reservation number and corresponds to the information set in the reservation application request, the application content (search condition) held by the session management, and the member ID held by the session management. The member reservation information and the pet hotel reservation information are generated based on the member information and the pet hotel information corresponding to the hotel ID set in the reservation request. At this time, when feeding is selected, the pet hotel reservation server 1 determines the type of food based on the type and age of the pet (for example, for a young cat, for an adult cat, for an old cat, etc. ). The pet hotel reservation server 1 registers the member reservation information in the member use database 102 in association with the member ID, and registers the pet hotel reservation information in the pet hotel information database 103 in association with the hotel ID. Update reservation status.

  Next, the pet hotel reservation server 1 transmits a reservation completion page to the user terminal 4-k (step S34), and the user terminal 4-k that has received the reservation completion page displays the page on the screen. This reservation completion page includes, for example, a message that the reservation has been completed, the name of the reserved hotel, the check-in date, the check-out date, the number of applications, the cage type of the reserved cage, the presence of feeding, the type of food, The presence / absence of transfer, total fee, fee details, etc. are displayed.

  In addition, the pet hotel reservation server 1 transmits a reservation confirmation mail in which the e-mail address is set as the transmission destination mail address from the member information registered in the member information database 101 in association with the member ID (step S35). The content of the reservation confirmation mail is set to the same content as that displayed on the reservation completion page.

  Thereafter, the pet hotel reservation server 1 determines that the use of the pet hotel has been confirmed by referring to the checkout date of the registered member reservation information (for example, when the next day of the checkout date has arrived) ( Step S36), a pet hotel usage history is created (step S37). Specifically, the pet hotel reservation server 1 newly generates a history ID, generates a pet hotel use history based on the history ID and information set in the member reservation information, and is further set in the member reservation information. The member ID is registered in the member usage database 102 in association with the member ID.

  Next, the pet hotel reservation server 1 transmits a reward email in which the email address is set as the destination email address from the member information registered in the member information database 101 in association with the member ID (step S38). In the body of this reward email, for example, a message indicating an appreciation for the use of the pet hotel reservation system S, a name of the reserved pet hotel, a check-in date, a check-out date, a message prompting the posting of a questionnaire / opinion, etc. are set. The

  Thereafter, the user terminal 4-k receives a reward email via a mail server or the like, and the user terminal 4-k transmits a questionnaire / opinion posting request to the pet hotel reservation server 1 by the operation of the user who browsed the email. Then (step S39), the pet hotel reservation server 1 transmits a questionnaire / opinion posting page to the user terminal 4-k (step S40).

  The user terminal 4-k that has received the questionnaire / opinion posting page displays the page on the screen, and when the user inputs an evaluation and an opinion on the pet hotel (step S41), the user terminal 4-k The set questionnaire / opinion registration request is transmitted to the pet hotel reservation server 1 (step S42).

  The pet hotel reservation server 1 that has received the questionnaire / opinion registration request corresponds to the member ID of the user who has input the evaluation and opinion set in the request, and the hotel ID of the pet hotel that is the subject of the evaluation and opinion. If it is determined that the pet hotel usage history to be registered is registered in the member usage information database 102, questionnaire / opinion information is generated based on the evaluation and opinion, and is registered in the pet hotel information database 103 in association with the hotel ID ( Step S43).

[1.3-2 Operation when searching for pet hotels]
Next, the search process (step S25 in FIG. 8) in the pet hotel reservation server 1 will be described.

  FIG. 15 is a flowchart illustrating an example of a process flow in the search process of the system control unit 20 of the pet hotel reservation server 1 according to the first embodiment.

  As shown in FIG. 15, the system control unit 20 of the pet hotel reservation server 1 receives the pet hotel search request transmitted from the user terminal 4-k (step S61), and updates the search conditions held by the session management. (Step S62). Specifically, when the system control unit 20 first receives a pet hotel search request, the system control unit 20 generates a session ID and secures an area for setting a search condition in the RAM 19 or the like in association with the ID. After initializing the area, each search condition set in the pet hotel search request is set in the secured area. On the other hand, when the pet hotel search request is received for the second time or later, the system control unit 20 overwrites and sets each search condition set in the pet hotel search request in the area secured in association with the session ID. . The system control unit 20 performs the following search process using each search condition set in this area.

  Next, when a region and a fee range are specified as a search condition, the system control unit 20 refers to the pet hotel information registered in the pet hotel information database 103 for a pet hotel that matches the region and the fee range. To search (step S63).

  Next, when the narrow-down condition (with food, with walk, with air conditioning, with remote camera, with sucking and drinking) is specified as the search condition, the system control unit 20 specifies the pet hotel searched in step S63. A pet hotel that matches the narrowing conditions is narrowed down by referring to the pet hotel information (step S64).

  Then, the system control unit 20 determines whether or not one or more pet hotels have been searched (step S65). If no pet hotel has been searched, that is, there is a pet hotel that matches the search conditions. If not (step S65: NO), instead of the search pet hotel display area 460, a search result page 400 including a message that there is no pet hotel that matches the search condition is generated (step S74). End the process.

  On the other hand, when one or more pet hotels are searched (step S65: YES), the system control unit 20 specifies one of the searched pet hotels (step S66).

  Next, the system control unit 20 determines whether or not the identified pet hotel has a cage type that can accommodate the pet type specified as the search condition (step S67). Specifically, the system control unit 20 determines whether there is a cage type in which the pet type of the pet accommodation capacity of any cage type set in the cage information of the specified pet hotel matches the designated pet type. Determine whether or not. At this time, when a plurality of pet accommodation capacities are associated with one cage type, all the pet accommodation capacities are determined.

  If the system control unit 20 determines that there is no cage capable of accommodating the designated pet type (step S67: NO), the system control unit 20 proceeds to step S71 and can accommodate the designated pet type. If it is determined that it has a cage type (step S67: YES), the pet hotel reservation database from the check-in date specified as the search condition to the day before the check-out date is stored in the pet hotel information database. 103 (step S68).

  Next, the system control unit 20 refers to the acquired pet hotel reservation status, and can reserve as many cages as there are cages corresponding to the number of animals specified as the search condition from the check-in date to the day before the check-out date. If the number of cages to be used is specified, it is determined whether or not the number of cages can be reserved (step S69). If the number of cages is not reserved (step S69: NO), step is determined. When the process proceeds to S71 and reservation is possible (step S69: YES), the hotel ID of the identified pet hotel, the cage type that can be accommodated, and the number of cages that accommodate the pet are obtained as information on the pet hotel that can be reserved. Registration in the RAM 19 or the like (step S70).

  Next, the system control unit 20 determines whether or not a process has been performed for determining whether reservation is possible for all of the searched pet hotels (step S71), and when there is a pet hotel that has not been subjected to the process. (Step S71: NO), the process proceeds to Step S66, where the next pet hotel is specified, and it is determined whether or not reservation is possible (Steps S66 to S70).

  Then, when the system control unit 20 performs a process of determining whether or not reservation is possible for all of the searched pet hotels (step S71: YES), information on the pet hotels that can be reserved is registered in the RAM. (Step S72), and if the information of the pet hotel that can be reserved is not registered (step S72: NO), a message indicating that there is no pet hotel that matches the search condition is included. A search result page 400 is generated (step S74), and the search process is terminated.

  On the other hand, when the information of the pet hotel that can be reserved is registered (step S72: YES), the system control unit 20 associates the pet hotel information and the hotel ID of the pet hotel with the pet hotel information. Based on the pet hotel information and the like registered in the hotel information database 103, the search result page 400 including the search pet hotel display area 460 is generated (step S73), and the search process is terminated.

  Thereafter, the system control unit 20 transmits the generated search result page 400 to the user terminal 4-k (see step S26 in FIG. 8).

  As described above, according to the present embodiment, the pet accommodation capacity per cage of the cage possessed by the pet hotel and the pet hotel reservation status indicating the empty cage status of the cage possessed by the pet hotel correspond to the hotel ID. In addition, when the pet type indicating the pet type and the number of pets to be deposited are specified as a pet hotel search condition so that the user can identify the size of the pet to be deposited, these are registered in the pet hotel information database 103. A pet hotel search request including information is transmitted from the user terminal 4-k to the pet hotel reservation server 1. Then, the system control unit 20 of the pet hotel reservation server 1 selects a pet hotel that can store the type of pet indicated by the pet type included in the pet hotel search request for the number of pets included in the pet hotel search request. A search is made based on the pet accommodation capacity and the pet hotel reservation status registered in the hotel information database 103, and member reservation information and pet hotel reservation information are registered for the searched pet hotel.

  Therefore, since pet hotels are searched based on the pet type of pets to be deposited, the number of pets to be deposited, the pet capacity per cage, and the empty cage situation of pet hotels, various pet types and sizes are available. You can make a reservation for a suitable pet hotel.

  Moreover, since the pet hotel search is performed based on the pet type of the pet that can be accommodated and the maximum number of pets accommodated per cage, the type indicated by the pet type designated by the user It is also possible to easily search for pet hotels that can store the same number of pets as the number of pets designated by the user.

  Furthermore, if there is a cage that can accommodate a plurality of types of pets, a pet hotel can be searched based on the pet accommodation capacity corresponding to each pet type, so that a pet hotel can be reserved more efficiently. it can.

  Furthermore, since it is possible to specify the number of cages that accommodate pets to be deposited as search conditions, it is possible to search for pet hotels that better meet the user's wishes.

  In this embodiment, as the availability information, the availability of the cage is managed for each cage. For example, the number of available cages (the number of unreserved cages) is managed for each cage type. Alternatively, the total number of cages and the number of reserved cages may be managed for each cage type.

[2. Second Embodiment]
Next, a second embodiment will be described.

  In the first embodiment described above, each pet hotel has a system (when a remote camera is provided) that allows a user to view the state of pets deposited at the pet hotel using the user terminal 4-k. However, in the second embodiment described below, a case will be described in which pets can be watched in an integrated manner in the pet hotel reservation system.

[2.1 Pet hotel reservation system configuration and function overview]
First, the structure and outline function of the pet hotel reservation system S2 according to the second embodiment will be described with reference to FIG.

  FIG. 16 is a diagram illustrating an example of a schematic configuration of a pet hotel reservation system S2 according to the second embodiment.

  As shown in FIG. 16, in addition to the pet hotel reservation server 1, the pet hotel terminal 3-j, and the user terminal 4-k, the pet hotel reservation system S2 includes a remote camera system 5-j (j = 1, 2,... M). The remote camera system 5-j, the pet hotel reservation server 1, and the user terminal 4-k can exchange data with each other via the network NW.

  The remote camera system 5-j is constructed in each pet hotel (there are a pet hotel in which the remote camera system 5-j is constructed and a pet hotel in which the remote camera system 5-j is not constructed), and is entrusted to each pet hotel. A pet is photographed, and the moving image is distributed to the user terminal 4-k via the network NW.

  After the user makes a deposit reservation for a pet hotel using the pet hotel reservation system S, the user terminal during the usage period of the reserved pet hotel (from the check-in date to the day before the check-out date: an example of a custody period) Using 4-k, it is possible to view a moving image of the state of a pet deposited at a pet hotel.

  The pet hotel reservation server 1 performs determination of whether or not the user is allowed to view the moving image, control for distributing the moving image from the remote camera system 5-j to the user terminal 4-k, and the like.

[2.2 Configuration and functions of remote camera system]
Next, the configuration and outline functions of the remote camera system 5-j will be described with reference to FIG.

  FIG. 17 is a diagram illustrating an example of a schematic configuration of a remote camera system 5-j according to the second embodiment.

  As shown in FIG. 17, the remote camera system 5-j includes a camera server 50 as an example of a video transmission device and a plurality of remote cameras 70 as an example of a photographing device. The camera server 50 and each remote camera 70 can exchange data with each other by a communication method such as USB (Universal Serial Bus) or Ethernet (registered trademark).

  Each remote camera 70 is provided corresponding to each cage installed in the pet hotel, and is located at a position (for example, a wall, a floor, a ceiling, the cage itself, etc.) where the pet accommodated in the corresponding cage can be photographed. It is attached.

  The camera server 50 receives moving image data (an example of video information) and audio data output from the remote camera 70 by photographing with the remote camera 70, and distributes them to the user terminal 4-k via the network NW. Yes.

  The camera server 50 controls the angle of the remote camera 70 based on a request transmitted from the user terminal 4-k via the network NW. By operating the user terminal 4-k, the user terminal 4-k can change the angle of the remote camera 70 and view a moving image at an optimum angle.

  Further, the camera server 50 transmits the audio data transmitted from the user terminal 4-k via the network NW to the remote camera 70, and the remote camera 70 outputs a sound corresponding to the received audio data. It has become. The user can speak his / her voice to his / her pet via the remote camera 70 by speaking to a microphone provided in the user terminal 4-k.

[2.3 Configuration and Function of Camera Server 50]
Next, the configuration and functions of the camera server 50 will be described with reference to FIG.

  FIG. 18 is a block diagram illustrating an example of a schematic configuration of the camera server 50 according to the second embodiment.

  As shown in FIG. 18, the camera server 50 includes a video / audio processing unit 51, a communication unit 52 that controls the communication state with the pet hotel reservation server 1, the user terminal 4-k, and the remote camera 70, various programs and data. , Etc., an input / output interface 54 that performs interface processing between the video / audio processing unit 51 to the storage unit 53 and the system control unit 58, a CPU 55, a ROM 56, a RAM 58, and the like. And the system control unit 58 is connected to the input / output interface 54 via a system bus 59.

  The video / audio processing unit 51 converts the moving image data supplied from the communication unit 52 (transmitted from the remote camera 70) into moving image data in a predetermined format (eg, MPEG2 (Moving Picture Experts Group 2) Video, H.264, etc.). And the audio data supplied from the communication unit 52 (transmitted from the remote camera 70) into audio data of a predetermined format (eg, MPEG2-AAC (Advanced Audio Coding), MPEG4-AAC, etc.) It is supposed to convert. Also, the video / audio processing unit 51 multiplexes the format-converted moving image data and audio data to generate one moving image data, and outputs the same to the communication unit 52 (transmits to the user terminal 4-k). . Furthermore, the video / audio processing unit 51 converts audio data of a predetermined format (transmitted from the user terminal 4-k) supplied from the communication unit 52 into audio data such as PCM (Pulse Code Modulation), and the communication unit 52 (Send to the remote camera 70).

  The system control unit 58 controls each unit of the camera server 50 by the CPU 55 reading and executing various programs stored in the ROM 56 and the storage unit 53.

  Specifically, the system control unit 58 receives various control information and requests transmitted from the pet hotel reservation server 1 and the user terminal 4-k, and sends a control signal to the remote camera 70 based on the control information and request. It is supposed to send. With this control signal, the photographing operation (starting / stopping photographing, changing the angle, etc.) of the remote camera 70 is controlled.

  Instead of the camera server 50, the pet hotel terminal 3-j may be configured to have the function of the camera server 50.

[2.4 Configuration and Function of Remote Camera 70]
Next, the configuration and functions of the remote camera 70 will be described with reference to FIG.

  FIG. 19 is a block diagram illustrating an example of a schematic configuration of a remote camera 70 according to the second embodiment.

  As illustrated in FIG. 19, the remote camera 70 includes, for example, a camera lens, a CCD (Charge Coupled Device), and the like, captures a moving image, and outputs moving image data corresponding to the moving image to the communication unit 73. A camera unit 71, a camera movable unit 72 that has a movable mechanism, a stepping motor, a driver, and the like and changes the camera angle by turning a remote camera 70 attached to a wall or the like up and down and left and right, and a camera server 50, a communication unit 73 that controls a communication state with the communication unit 50, for example, a microphone, a D / A converter, and the like. When a pet cry is input from the microphone, voice data corresponding to the scream is generated and the communication unit The audio input unit 74 that outputs to the audio signal 73 and, for example, a speaker, an amplifier circuit, etc. System control including a sound output unit 75 that outputs loud sound through a speaker, an input / output interface 76 that performs interface processing between the camera unit 71 to sound output unit 75 and the system control unit 80, a CPU 77, a ROM 78, a RAM 79, and the like. The system control unit 80 and the input / output interface 76 are connected via a system bus 81.

  In the system control unit 80, the CPU 77 controls each unit of the remote camera 70 by reading and executing a control program stored in the ROM 78.

  Specifically, the system control unit 80 receives a control signal transmitted from the camera server 50, and controls the camera unit 71, the camera movable unit 72, and the like based on the control signal. As a result, shooting of moving images and output of moving image data by the camera unit 71 are started or stopped, and the remote camera 70 is turned by the camera movable unit 72.

[2.5 Configuration and function of pet hotel reservation server]
Next, the configuration and function of the pet hotel reservation server 1 will be described with reference to FIG.

  FIG. 20 is a diagram illustrating a configuration example of remote camera management information.

  In the pet hotel information database 103 built in the storage unit 15, in addition to passwords, pet hotel information, pet hotel reservation status, questionnaire / opinion information, etc., remote camera management information is registered in association with the hotel ID. Yes.

  As shown in FIG. 20, in the remote camera management information, a remote camera system presence / absence indicating the presence / absence of the remote camera system 5-j, an IP address of the camera server 50, and a remote camera correspondence list are set.

  Here, in the remote camera correspondence list, the cage ID (cage 001, cage 002...: An example of equipment identification information) of each cage possessed by the pet hotel, and the remote camera provided corresponding to each cage. The camera ID is set in association with the camera ID.

  In the second embodiment, the system control unit 20 further functions as a user identification information acquisition unit, a video request information reception unit, a determination unit, and a control unit.

  The function as each means will be described. The system control unit 20 as the user identification information acquisition means acquires a member ID from the user terminal 4-k by the above-described login process, and holds it by session management. Yes.

  Further, the system control unit 20 as the video request receiving means receives a pet video viewing request (an example of video request information) transmitted from the user terminal 4-k after the login process.

  In addition, when receiving the pet video viewing request, the system control unit 20 as a determination unit currently deposits the user's pet indicated by the user ID held by the session management at the pet hotel where the remote camera system 5-j is constructed. It is determined whether or not.

  In addition, the system control unit 20 as a control means, when the user's pet is currently deposited at the pet hotel where the remote camera system 5-j is constructed, the user's pet deposited at the pet hotel The camera server 50 is controlled via the network NW so as to distribute the moving image to the user terminal 4-k.

[2.6 Operation of pet hotel reservation system]
Next, operation | movement of pet hotel reservation system S2 is demonstrated using FIG.21 and FIG.22.

[2.6-1 Operation during video distribution]
First, the operation at the time of moving image distribution in the pet hotel reservation system S2 will be described.

  FIG. 21 is a sequence diagram illustrating a processing example of the pet hotel reservation system S2 according to the second embodiment.

  In the present embodiment, the cage ID of the cage reserved for deposit is set in the member reservation information. As a method for setting the cage ID in the member reservation information, for example, in the reservation registration process (step S33 in FIG. 8), the pet hotel reservation server 1 refers to the pet hotel reservation status and selects any cage from the available cages. May be selected and the cage ID may be set, or after the reservation registration process has been performed, a pet hotel employee or the like operates the pet hotel terminal 3-j to set the cage ID for the deposit reservation. The assignment may be performed, and the pet hotel reservation server 1 may perform the setting based on the assignment.

  First, a login process is performed between the pet hotel reservation server 1 and the user terminal 4-k by transmitting a login request from the user terminal 4-k to the pet hotel reservation server 1 based on an operation by the user. (Step S101) When the password authentication is successful, the member ID is held by session management.

  Next, the user terminal 4-k transmits a pet video viewing request to the pet hotel reservation server 1 based on an operation by the user (step S102). When the pet hotel reservation server 1 receives the request, the pet hotel reservation server 1 determines whether the user's pet is currently deposited at a pet hotel where the remote camera system 5-j is constructed (step S103).

  Specifically, the pet hotel reservation server 1 determines whether or not member reservation information is registered in the member use information database 102 in association with the user ID held by the session management, and the member reservation information is registered. If so, it is determined whether or not the pet is deposited based on the check-in date and check-out date set in the member reservation information. More specifically, the system control unit 20 determines whether or not the current date is after the check-in date and before the check-out date.

  Then, the system control unit 20 connects the remote camera to the pet hotel based on the presence or absence of the remote camera system in the remote camera system management information registered in the pet hotel information database 103 in association with the hotel ID set in the member reservation information. It is determined whether or not the system 5-j is constructed. More specifically, the system control unit 20 determines whether the remote camera system is present or not.

  If the pet hotel reservation server 1 determines that the user's pet is not currently deposited at the pet hotel where the remote camera system 5-j is constructed (step S103: NO), the pet hotel reservation server 1 can distribute the moving image. The non-keeping notification page including a message indicating that no pet has been deposited is transmitted to the user terminal 4-k (step S104), and the process is terminated.

  On the other hand, when the user's pet is currently deposited at the pet hotel where the remote camera system 5-j is constructed (step S103: YES), the pet hotel reservation server 1 stores the pet's pet. The camera server 50 installed in the network and the remote camera 70 for photographing the user's pet are identified (step S105). Specifically, the pet hotel reservation server 1 acquires the camera server IP address from the remote camera system management information to identify the camera server 50, and remotely assigns the camera ID corresponding to the cage ID set in the member reservation information. The remote camera 70 is specified by obtaining from the camera system management information.

  Next, the pet hotel reservation server 1 generates a video distribution ID, the check-in date set in the video distribution ID, camera ID, and member reservation information, the IP address of the user terminal 4-k (user terminal 4-k Is set in the video distribution control information (an example of control information), and the video server control address is set as the transmission destination IP address (step S106).

  The camera server 50 that has received the moving image distribution control information transmits a normal reception notification indicating that the reception has been normally performed to the pet hotel reservation server 1 (step S107).

  Receiving the normal reception notification, the pet hotel reservation server 1 transmits a video viewing page to the user terminal 4-k (step S108). In this moving image viewing page, a URL for transmitting a moving image distribution request to the camera server 50 is embedded in association with the button, and a moving image distribution ID is set in the URL.

  The user terminal 4-k that has received the video viewing page displays the page on the screen, and transmits a video distribution request to the camera server 50 when the user selects a button for viewing the video (step S109). .

  Upon receiving the video distribution request, the camera server 50 controls the remote camera 70 indicated by the camera ID set in the video distribution control information to start shooting (step S110), and the video data output from the remote camera 70 (Step S111), the user terminal 4-k starts screen display (reproduction) of the received moving image data (step S112).

  Thereafter, the moving image data is continuously distributed from the camera server 50 to the user terminal 4-k (steps S113 and S114).

  When the end of moving image distribution is selected by the user operation, the user terminal 4-k transmits a moving image distribution end request to the camera server 50 (step S115), and ends the screen display of the moving image data (step S116). .

  The camera server 50 that has received the moving image distribution end request controls the remote camera 70 to stop photographing and ends distribution of moving image data (step S117).

[2.6-2 Operation in Camera Server]
Next, the operation of the camera server 50 at the time of moving image distribution (steps S107 to S117 in FIG. 21) will be described with reference to FIG.

  FIG. 22 is a sequence diagram illustrating a processing example in the moving image distribution control process of the system control unit 58 of the camera server 50 according to the second embodiment. In the following description, it is assumed that the user terminal 4-k is a mobile phone, but the same applies to other terminal devices.

  First, when receiving the moving image distribution control information transmitted from the pet hotel reservation server 1 (step S131), the system control unit 58 of the camera server 50 holds the information in, for example, the RAM 57 (step S132).

  Then, the system control unit 58 transmits a normal reception notification to the pet hotel reservation server 1 (step S133).

  Next, the system control unit 58 determines whether or not a moving image distribution request has been received from the user terminal 4-k (step S134). If no moving image distribution request has been received (step S134: NO), the request is sent. Wait for reception.

  When the system control unit 58 receives the video distribution request (step S134: YES), the video distribution ID set in the transmission source IP address and the access destination URL set in the request header of the request, It is determined whether or not the IP address and the moving image distribution ID of the user terminal 4-k set in the moving image distribution control information match (step S135). If they do not match (step S135: NO), the moving image distribution control is performed. End the process.

  On the other hand, if both the IP address and the moving image distribution ID match (step S135: YES), the system control unit 58 controls the shooting start to the remote camera 70 indicated by the camera ID set in the moving image distribution control information. A signal is transmitted (step S136). With this control signal, the system control unit 80 of the remote camera 70 controls the camera unit 71 to start shooting, and the remote camera 70 outputs moving image data and audio data.

  Then, the system control unit 58 starts distributing moving image data (step S137). Then, the system control unit 58 receives the moving image data and the audio data from the remote camera 70 and controls the video / audio processing unit 51 so that the moving image data multiplexed based on the received moving image data and the audio data is obtained. Generate and distribute the video data to the user terminal 4-k.

  Thereby, the received moving image data is displayed on the screen in the user terminal 4-k. Here, when the user presses the off-hook button of the user terminal 4-k (mobile phone) (presses the button down with a finger) and speaks something toward the microphone of the user terminal 4-k, it corresponds to the uttered voice. The audio data is transmitted from the user terminal 4-k to the camera server 50, and the system control unit 58 of the camera server 50 that has received the audio data controls the video / audio processing unit 51 to convert the received audio data. To the remote camera 70. As a result, the user's uttered voice is loudly output by the voice output unit 75 of the remote camera 70.

  Next, the system control unit 58 determines whether or not a request has been received from the user terminal 4-k (step S138). If no request has been received (step S138: NO), the system control unit 58 proceeds to step S141. .

  On the other hand, when receiving a request from the user terminal 4-k (step S138: YES), the system control unit 58 determines the content of the received request (step S139).

  At this time, when the user presses one of the cursor buttons on the upper, lower, left, and right sides of the user terminal 4-k and instructs to change the camera angle, the user terminal 4-k makes an angle change request that sets the direction for changing the angle. It transmits to the camera server 50.

  When receiving the angle change request (step S139: angle change), the system control unit 58 transmits an angle change control signal corresponding to the direction set in the request to the remote camera 70 (step S140). The system control unit 80 of the remote camera 70 controls the camera movable unit 72 based on the angle change control signal to turn the remote camera 70.

  Next, the system control unit 58 refers to the checkout date set in the moving image distribution control information and determines whether or not the custody period has elapsed (step S141). Specifically, the system control unit 58 determines whether or not the current date has reached the checkout date. If the custody period has not elapsed (step S141: NO), the system control unit 58 proceeds to step S138, and if the custody period has elapsed (step S141: YES), step S142. Migrate to

  On the other hand, when the user presses the on-hook button of the user terminal 4-k to instruct the end of moving image distribution, the user terminal 4-k transmits a moving image distribution end request to the camera server 50.

  In step S139, the system control unit 58 proceeds to step S142 in the case of a video distribution end request (step S139: video distribution end).

  Then, the system control unit 58 transmits a shooting stop control signal to the remote camera 70 when the moving image distribution end request is made at step S142 or when the storage period has passed at step S141 (step S142). With this control signal, the photographing operation is stopped in the remote camera 70.

  Next, the system control unit 58 stops the distribution of the moving image data (step S143) and ends the moving image distribution control process.

  As described above, according to the present embodiment, in addition to the effects of the operation of the pet hotel reservation system S according to the first embodiment, the pets photographed at the pet hotel are photographed and the voice such as the pet's cry And a remote camera system 5-j for delivering moving image data including the captured pet video and the collected audio to the user terminal 4-k is constructed in at least some pet hotels, respectively. When the system control unit 20 of the pet hotel reservation server 1 determines that the user's pet is currently deposited at the pet hotel based on the check-in date and check-out date set in the member reservation information The user terminal 4-k is made to shoot a pet entrusted to the pet hotel and the captured pet video data. Since the remote camera system 5-j is controlled so as to transmit, the user who is currently entrusting a pet to a pet hotel can use his / her user terminal 4-k to see the state of his / her pet or listen to a cry. On the other hand, it is possible to prevent the pet from being seen by a user who is not currently entrusting a pet to a pet hotel.

  In addition, the system control unit 20 of the pet hotel reservation server 1 causes the remote camera 70 corresponding to the cage indicated by the cage ID included in the member reservation information to perform shooting, and the moving image data output from the remote camera 70 is the user Since the camera server 50 is controlled so as to be transmitted to the terminal 4-k, a user who currently deposits a pet at a pet hotel can surely see the state of his pet, listen to a cry, etc. You can prevent others from seeing your pet.

  Further, the camera server 50 controls to change the camera angle of the remote camera 70 based on the angle change request received from the user terminal 4-k based on the user's operation. You can see how your pet is.

  Furthermore, the user terminal 4-k collects the user's uttered voice and transmits voice data corresponding to the voice to the camera server 50. On the other hand, the camera server 50 transmits the received voice data to the corresponding remote camera 70, and the remote camera 70 outputs a voice corresponding to the voice data. You can see your voice and let your pet hear your voice.

  In the present embodiment, one remote camera 70 is installed for one cage. However, a plurality of remote cameras 70 may be installed for one cage, or a plurality of cages may be installed. One remote camera 70 may be installed. Furthermore, in one pet hotel, a cage in which the remote camera 70 is installed and a cage in which the remote camera 70 is not installed may be mixed.

  Moreover, in this embodiment, only when the deposit reservation is made using the pet hotel reservation system S2 and the pet is currently deposited at the pet hotel where the reservation is made, the pet hotel is deposited at the pet hotel. The pet can be seen, but if it is a member of the pet hotel reservation system S2, the pet may be seen regardless of the deposit reservation.

  In this embodiment, the camera server 50 determines whether or not the custody period has elapsed during the distribution of the video data. However, the pet hotel reservation server 1 may determine whether or not the custody period has elapsed. In this case, the distribution of the moving image data may be stopped by transmitting control information from the pet hotel reservation server 1 to the camera server 50.

  In the present embodiment, the pets can be seen from the check-in date until the day before the check-out date. You may be able to see the state of the pet between the time and the check-out time on the check-out date.

  In the present embodiment, the moving image data is distributed directly from the camera server 50 to the user terminal 4-k. However, the moving image data may be distributed via the pet hotel reservation server 1.

[3. Third Embodiment]
Next, a third embodiment will be described.

  In the first embodiment described above, the case where only pet hotel deposit reservations are made has been described. However, in the second embodiment described below, accommodation of accommodation facilities where people stay together with pet hotel deposit reservations. A case of making a reservation will be described.

[3.1 Pet hotel reservation system configuration and function overview]
First, the structure and outline function of the pet hotel reservation system S3 according to the third embodiment will be described with reference to FIG.

  FIG. 23 is a diagram illustrating an example of a schematic configuration of a pet hotel reservation system S3 according to the third embodiment.

  As shown in FIG. 23, the pet hotel reservation system S3 includes an accommodation facility terminal 2-i (i = 1, 2,...) In addition to the pet hotel reservation server 1, the pet hotel terminal 3-j, and the user terminal 4-k. -It is also configured including l). The accommodation facility terminal 2-i and the pet hotel reservation server 1 can exchange data with each other via the network NW. The pet hotel reservation server 1 includes an accommodation facility information database 104.

  In the pet hotel reservation system S having such a configuration, the pet hotel reservation server 1 performs reservation registration processing for a pet hotel in response to a request from the user terminal 4-k via the network NW, and reservation registration for an accommodation facility. Processing is also performed.

  Next, the accommodation facility terminal 2-i is a terminal device used by employees of the accommodation facility, and a personal computer or the like can be applied, for example. The accommodation facility terminal 2-i accesses the accommodation facility reservation server 1, acquires the reservation status registered in the accommodation facility information database 104, and displays it on the screen. In this way, employees of the accommodation facility can manage the reservation content, availability (reservation status), etc. of the accommodation facility (for example, refer to the reservation content, For example, you can cancel the reservation.

[3.2 Configuration and function of pet hotel reservation server]
Next, the configuration and function of the pet hotel reservation server 1 will be described with reference to FIG.

  FIG. 24 is a diagram illustrating an example of the content of information registered in the accommodation facility information database 104.

  In the storage unit 15, an accommodation facility information database 104 is constructed in addition to the member information database 101, the member use information database 102, and the pet hotel information database 103.

  As shown in FIG. 24, in the accommodation facility information database 104, the password for logging in to the management screen, the accommodation facility information that is information about each accommodation facility, the number of rooms that can be provided, the accommodation facility reservation status, and the like correspond to the facility ID. It is registered with it.

  In the accommodation facility information, for example, basic information of the accommodation facility (for example, name, address, postal code, telephone number, FAX number, e-mail address, etc.), guidance information, fee, and the like are set.

  The accommodation facility reservation status is information indicating the content, status, etc. of the accommodation reservation in units of accommodation facilities. As the accommodation facility reservation status, for example, when vacancy information indicating the availability of the guest room corresponding to each guest room and each date is set for all guest rooms, and the guest room reservation is registered, the registered content is This is set as accommodation facility reservation information.

  As the accommodation facility reservation information, for example, a reservation number, a member ID of a reserved member, a reservation registration date, a check-in date, a check-out date, a check-in time, a room-type room charge, a contact phone number, and the like are set.

  In the third embodiment, the system control unit 20 further functions as accommodation facility search screen information transmission means, accommodation facility search request reception means, accommodation facility search means, accommodation reservation registration request reception means, and accommodation reservation registration means. It has become.

[3.3 Operation of pet hotel reservation system]
Next, operation | movement of pet hotel reservation system S3 is demonstrated using FIG.

  FIG. 25 is a sequence diagram illustrating a processing example of the pet hotel reservation system S3 according to the third embodiment.

  First, the pet hotel that matches the search condition specified by the user is searched by the process shown in FIG. 8, and the reservation application page 800 (see FIG. 14) of the pet hotel selected by the user is displayed on the screen by the user terminal 4-k. Is displayed.

  Here, as shown in FIG. 25, when the user selects the reservation button 840 (step S161), the user terminal 4-k transmits a reservation application request to the pet hotel reservation server 1 (step S162), and the pet hotel reservation. The server 1 executes a reservation registration process (step S163).

  Next, the pet hotel reservation server 1 holds the check-in date and check-out date (set in the member reservation information and pet hotel reservation information) of the application contents in the RAM 19 or the like by session management (step S164).

  Next, the pet hotel reservation server 1 transmits a reservation completion page to the user terminal 4-k (step S165), and the user terminal 4-k displays the page on the screen. The reservation completion page is provided with a selection button for searching for accommodation facilities following the reservation of a pet hotel.

  When the user selects the selection button (step S166), the user terminal 4-k transmits an accommodation facility search page request to the pet hotel reservation server 1 (step S167).

  In the pet hotel reservation server 1 that has received the accommodation facility search page request, the check-in date and the check-out date held by the session management are selected in advance as the initial values of the check-in date and the check-out date of the accommodation facility search condition. Thus, the accommodation facility search page is generated (step S168), and the page is transmitted to the user terminal 4-k (step S169).

  The user terminal 4-k that has received the accommodation facility search page displays the page on the screen. The accommodation facility search page is provided with a pull-down menu for selecting, for example, a check-in date, a check-out date, the number of guests, a guest room type, a charge range, a staying area, and the like. At this time, on the check-in date and the check-out date, the same date as the application contents for the deposit reservation at the pet hotel is selected in advance.

  When a user leaves a pet at a pet hotel, travels or goes on a business trip, and tries to stay at the accommodation, the check-in date and check-out date of the pet hotel and the check-in date and check-out date of the accommodation Since they basically match, there is no need to select the check-in date and check-out date again.

  When the user sets other search conditions (the check-in date or check-out date may be changed) and selects a search button (step S170), the user terminal 4-k sets each search condition. The accommodation facility search page request is transmitted to the pet hotel reservation server 1 (step S171).

  The pet hotel reservation server 1 that has received the accommodation facility search page request is based on the accommodation facility information and the accommodation facility reservation information registered in the accommodation facility information database for accommodation facilities that match the search conditions set in the request. (Step S172), and the accommodation facility search result page is transmitted to the user terminal 4-k (step S173). Specifically, the pet hotel reservation server 1 searches for accommodation facilities that can be reserved between the check-in date specified in the search condition and the day before the check-out date, for example.

  The user terminal 4-k that has received the accommodation facility search result page displays the page on the screen, and when the user selects a reservation button corresponding to any of the accommodation facilities (step S174), the user terminal 4-k Then, the accommodation facility reservation request is transmitted to the pet hotel reservation server 1 (step S175), and in response, the pet hotel reservation server 1 transmits the accommodation facility reservation application page to the user terminal 4-k (step S176).

  The user terminal 4-k that has received the accommodation facility reservation application page displays the page on the screen, and when the user inputs a necessary item and selects a reservation button (step S177), the user terminal 4-k A facility reservation application request is transmitted to the pet hotel reservation server 1 (step S178), and the pet hotel reservation server 1 executes an accommodation facility reservation registration process (step S179).

  Specifically, the pet hotel reservation server 1 generates a reservation number, information set in the reservation application request, application contents held by session management (search conditions such as check-in date and check-out date), member information, Accommodation facility reservation information is generated based on pet hotel information and the like. Then, the pet hotel reservation server 1 registers the generated accommodation facility reservation information in the accommodation facility information database 104 in association with the facility ID.

  Next, the pet hotel reservation server 1 transmits an accommodation facility reservation completion page to the user terminal 4-k (step S180) and transmits an accommodation facility reservation confirmation mail (step S181).

  As described above, according to the present embodiment, in addition to the effects of the operation of the pet hotel reservation system S according to the first embodiment, the check-in date and the check when the member reservation information and the pet hotel reservation information are registered. Since the out date is set in advance in the accommodation search page for specifying the search conditions as the check-in date and check-out date of the accommodation facility, the user who wants to leave the pet at the pet hotel and stay at the accommodation facility again There is no need to specify the check-in date and check-out date, and the accommodation can be reserved smoothly.

  In the present embodiment, the check-in date and check-out date in the deposit reservation of the pet hotel are taken over as the search condition of the accommodation facility. Conversely, the check-in in the accommodation reservation of the accommodation facility is taken over. The date and checkout date may be taken over as search conditions for pet hotels.

  In the above embodiments, pet hotel deposit reservations are made on a daily basis, but for example, pet hotel deposit reservations may be made on a half-day (12-hour) basis. In this case, for example, trimming may be provided as a narrowing condition (a service for cutting pet hair, shampooing or rinsing), and an optional trimming reservation may be added.

  In the above embodiments, dogs, cats, rabbits, birds, small animals (hamsters, turtles, ferrets, reptiles, etc.) can be selected as the biological categories of pets that can be deposited at pet hotels. However, other types of animals (for example, mammals such as monkeys and pigs, amphibians, insects, fish such as tropical fish) may be selected.

It is a figure showing an example of the outline composition of pet hotel reservation system S concerning a 1st embodiment. It is a figure explaining the outline | summary of a pet hotel reservation service. It is a block diagram which shows an example of schematic structure of the pet hotel reservation server 1 which concerns on 1st Embodiment. It is a figure which shows an example of the content of the information registered into the member information database. It is a figure which shows an example of the content of the information registered into the member utilization information database. It is a figure which shows an example of the content of the information registered into the pet hotel information database. It is a figure which shows the structural example of cage information. It is a sequence diagram which shows the process example of the pet hotel reservation system S which concerns on 1st Embodiment. 6 is a diagram showing a display example of a pet hotel search page 300. FIG. FIG. 10 is a diagram showing a display example of a search result page 400. 6 is a diagram showing a display example of a search condition change page 500. FIG. It is a figure which shows the example of a display of the pet hotel detail page 600. FIG. It is a figure which shows the example of a display of the customer's voice page 700. FIG. 6 is a diagram showing a display example of a reservation application page 800. FIG. It is a flowchart which shows an example of the flow of a process in the search process of the system control part 20 of the pet hotel reservation server 1 which concerns on 1st Embodiment. It is a figure which shows an example of schematic structure of the pet hotel reservation system S2 which concerns on 2nd Embodiment. It is a figure which shows an example of schematic structure of the remote camera system 5-j which concerns on 2nd Embodiment. It is a block diagram which shows an example of schematic structure of the camera server 50 which concerns on 2nd Embodiment. It is a block diagram which shows an example of schematic structure of the remote camera 70 which concerns on 2nd Embodiment. It is a figure which shows the structural example of remote camera management information. It is a sequence diagram which shows the process example of the pet hotel reservation system S2 which concerns on 2nd Embodiment. It is a sequence diagram which shows the process example in the moving image delivery control process of the system control part 58 of the camera server 50 which concerns on 2nd Embodiment. It is a figure which shows an example of schematic structure of the pet hotel reservation system S3 which concerns on 3rd Embodiment. It is a figure which shows an example of the content of the information registered into the accommodation facility information database. It is a sequence figure showing an example of processing of pet hotel reservation system S3 concerning a 3rd embodiment.

Explanation of symbols

1 Pet Hotel Reservation Server 2-i Accommodation Facility Terminal 3-j Pet Hotel Terminal 4-k User Terminal 5-j Remote Camera System 11 Operation Unit 12 Display Unit 13 Communication Unit 14 Drive Unit 15 Storage Unit 16 Input / Output Interface 17 CPU
18 ROM
19 RAM
20 System control unit 21 System bus 50 Camera server 51 Video / audio processing unit 52 Communication unit 53 Storage unit 54 Input / output interface 55 CPU
56 ROM
57 RAM
58 System control unit 59 System bus 70 Remote camera 71 Camera unit 72 Camera movable unit 73 Communication unit 74 Audio input unit 75 Audio output unit 76 Input / output interface 77 CPU
78 ROM
79 RAM
80 System Control Unit 81 System Bus 101 Pet Hotel Information Database 102 Member Information Database 103 Pet Hotel Information Database 104 Accommodation Facility Information Database NW Network S, S2, S3 Pet Hotel Reservation System

Claims (11)

A pet custody facility reservation system comprising a terminal device and a reservation registration device that registers a pet custody facility reservation based on a request from the terminal device via a network,
The terminal device
Search request information indicating a search request for the deposit facility, wherein the search request information includes a pet type indicating a pet type so that the size of the deposited pet can be identified and the number of pets deposited based on a user instruction. Search request transmission means for transmitting to the reservation registration device;
Reservation request transmission means for transmitting reservation request information indicating a reservation request for a custody facility to the reservation registration device based on the user's command,
The reservation registration device
Custody for identifying the custody facility with the capacity information indicating the pet capacity of the custody facility possessed by the custody facility and the vacancy status information indicating the vacancy status of the custody facility possessed by the custody facility A database that is registered in association with facility identification information;
Search request receiving means for receiving the search request information transmitted from the terminal device;
The storage capacity information registered in the database with the custody facility capable of depositing the type of pet indicated by the pet type included in the received search request information for the number of pets included in the search request information And a search means for searching based on the availability information,
Based on the reservation request information transmitted from the terminal device, registration means for registering reservation information indicating registration of a reservation of a custody facility in the database;
A pet custody facility reservation system characterized by comprising: A reservation registration device for registering reservations for pet custody facilities based on a request from a terminal device via a network,
Custody for identifying the custody facility with the capacity information indicating the pet capacity of the custody facility possessed by the custody facility and the vacancy status information indicating the vacancy status of the custody facility possessed by the custody facility A database that is registered in association with facility identification information;
Search request information indicating a search request for the custody facility transmitted from the terminal device based on a user instruction, a type indicating the type of pet so that the size of the pet to be stored can be identified, and the number of pets to be stored Search request receiving means for receiving search request information including
The storage capacity information registered in the database with the custody facility capable of depositing the type of pet indicated by the pet type included in the received search request information for the number of pets included in the search request information And a search means for searching based on the availability information,
Registration means for registering in the database reservation information indicating registration of custody facility reservation based on reservation request information indicating a custody facility reservation request transmitted from the terminal device based on the user's command;
A reservation registration device comprising: In the reservation registration device according to claim 2,
The reservation registration device, wherein the accommodation capacity information indicates the pet type of pets that can be accommodated by the accommodation facility and the maximum number of pets that can be accommodated per accommodation facility. In the reservation registration device according to claim 3,
In the case where a plurality of types of pets can be stored in the one storage facility of the custody facility, the storage capacity information is registered in the database for each pet type corresponding to each type that can be stored,
The reservation registering device, wherein the search means searches the custody facility based on the capacity information registered in the database for each pet type. In the reservation registration device according to any one of claims 2 to 4,
The search request information includes the number of accommodation facilities for accommodating pets to be deposited,
The search unit is configured to search for the custody facility capable of depositing a pet with the accommodation facilities corresponding to the number of the accommodation facilities included in the received search request information. The reservation registration device according to any one of claims 2 to 5,
At least a part of the photographing system for photographing a pet deposited in the custody facility and transmitting video information of the photographed pet to the video display terminal device used by the user via the network It is provided corresponding to the custody facility,
The registration means registers the reservation information including a pet custody period in the database in association with the custody facility identification information of the retrieved custody facility and user identification information for identifying the user. And
User identification information acquisition means for acquiring the user identification information of the user from the video display terminal device via the network;
Video request receiving means for receiving video request information indicating a request for the video information transmitted from the video display terminal device based on the user's command;
When the video request information is received, whether or not the pet of the user indicated by the acquired user identification information is deposited in the depository facility is included in the reservation information corresponding to the user identification information. Determining means for determining based on a period;
When the user's pet is stored in the storage facility, the pet stored in the storage facility indicated by the storage facility identification information is photographed and the video information is transmitted to the video display terminal device. Control means for controlling the imaging system corresponding to the custody facility via the network,
The reservation registration device further comprising: The reservation registration device according to claim 6,
The photographing system includes:
A photographing apparatus provided for each of the accommodation facilities of the custody facility;
A video transmission device that controls the photographing operation of the photographing device and transmits the video information output from the photographing device to the video display terminal device via the network;
The registration means registers the reservation information including accommodation facility identification information for identifying the accommodation facility in which a pet to be deposited is accommodated in the database,
The control means causes the imaging device corresponding to the accommodation facility indicated by the accommodation facility identification information included in the reservation information to perform imaging and transmits video information output from the imaging device to the video display terminal device As described above, a reservation registration device that transmits a control signal to the video transmission device. The reservation registration device according to any one of claims 2 to 5,
Accommodation facility search screen information transmitting means for transmitting accommodation facility search screen information constituting a screen for designating a search condition for accommodation facilities where a person stays to the terminal device;
Accommodation facility search request receiving means for receiving accommodation facility search request information including the accommodation period specified by the user through the transmitted accommodation facility search screen information and indicating a search request for the accommodation facility from the terminal device;
Accommodation facility search means for searching for the accommodation facility that can be stayed in the accommodation period included in the received accommodation facility search request information;
Accommodation reservation registration means for registering accommodation reservation information indicating registration of the searched accommodation facility reservation in the database, and
The registration means registers the reservation information including a pet custody period,
The search screen information transmitting unit generates the accommodation facility search screen information so that the custody period is the accommodation period specified in advance as a search condition. The reservation registration device according to any one of claims 2 to 5,
Accommodation reservation registration request receiving means for receiving reservation registration request information transmitted from the terminal device based on the user's instruction and indicating a request for registration of a reservation of an accommodation facility where a person stays;
Based on the received reservation registration request information, accommodation reservation registration means for registering accommodation facility reservation information indicating registration of the accommodation facility reservation and including an accommodation period in the database;
Search screen information transmitting means for transmitting search screen information constituting a screen for designating search conditions for the custody facility to the terminal device;
The search request receiving means receives search request information including the custody period specified by the user through the transmitted search screen information from the terminal device,
The search means searches for the custody facility capable of keeping pets during the custody period included in the received search request information,
The search screen information transmitting unit generates the search screen information so that the stay period is the stay period specified in advance as a search condition. A reservation registration device for registering a reservation for a pet custody facility based on a request from a terminal device via a network, the accommodation capacity information indicating a pet accommodation capacity per one accommodation facility of the accommodation facility of the custody facility And a reservation registration method using a reservation registration apparatus comprising a database for registering the availability information indicating the availability of accommodation facilities of the storage facility in association with the storage facility identification information for identifying the storage facility In
Search request information indicating a search request for the custody facility transmitted from the terminal device based on a user's command, the pet type indicating the pet type so that the size of the pet to be stored can be identified, and the number of pets to be stored A search request receiving process for receiving search request information including:
The storage capacity information registered in the database with the custody facility capable of depositing the type of pet indicated by the pet type included in the received search request information for the number of pets included in the search request information And a search process for searching based on the availability information,
A registration step of registering in the database reservation information indicating registration of the searched custody facility reservation;
A reservation registration method comprising: A reservation registration device for registering a reservation for a pet custody facility based on a request from a terminal device via a network, the accommodation capacity information indicating a pet accommodation capacity per one accommodation facility of the accommodation facility of the custody facility And a computer that is included in a reservation registration device that includes a database for registering the availability information indicating the availability of accommodation facilities of the custody facility in association with custody facility identification information for identifying the custody facility The
Search request information indicating a search request for the custody facility transmitted from the terminal device based on a user's command, the pet type indicating the pet type so that the size of the pet to be stored can be identified, and the number of pets to be stored Search request receiving means for receiving search request information including:
The storage capacity information registered in the database with the custody facility capable of depositing the type of pet indicated by the pet type included in the received search request information for the number of pets included in the search request information And a search means for searching based on the availability information,
Registration means for registering in the database reservation information indicating registration of the reservation of the retrieved custody facility;
Reservation registration processing program characterized by functioning as

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