JP2008017266A - Emergency connection system server - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an emergency connection system server which can realize more rapid and reliable emergency connection system. <P>SOLUTION: If an emergency such as a sudden illness arises to a user, a telephone outgoing signal is transmitted (make a phone call) to an emergency connection system server 3 from a telephone 1, 1' owned by the user through a telephone network 10. The emergency connection system server 3 receives the telephone outgoing signal at a receiver 31. The telephone outgoing signal includes a telephone number of the telephone 1, 1' owned by the user. When the telephone outgoing signal is received by the receiver 31, a retriever 33 retrieves an address of a third party's terminal 2 associated with the telephone number and stored in a storage 32 from telephone numbers included in the telephone outgoing signal (telephone number is made an identifying number) and reads the address. A predetermined signal is transmitted from a transmitter 34 to the read address of the third party's terminal 2 through the Internet network 20. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to an emergency contact system server used in an emergency contact system for notifying a third party registered in advance of a user's emergency.

  Regarding emergency medical systems and security systems, when a user makes an emergency contact in the event of a sudden illness or medical condition, the emergency center or security company may be contacted by telephone, or a dedicated line that has been laid in advance may be used. It is common. However, in the event of sudden illness, there is a case where there is no person who can be contacted instead of being conscious but unable to speak, and there is a problem that an immediate response such as hospital arrangements cannot be taken. In addition, it is not realistic to send an e-mail or the like with a mobile phone in case of sudden illness.

On the other hand, a mobile phone communicator that transmits only a dial signal of a specific recipient telephone number with a one-touch dial function is provided, and communication from the mobile telephone communicator is received by a telephone with a telephone number display function of the recipient. In addition, an emergency contact system that performs a corresponding data search after confirming a caller by the telephone number display function is known (see Patent Document 1).
JP-A-10-229456

  However, in the above configuration, a dedicated mobile telephone communication device is required, and there is a problem of poor versatility. Further, the receiving side is also a telephone, and there is a problem that an operator on the service providing side needs to confirm the incoming of the telephone. This is because when searching for data, it is necessary to manually re-enter the telephone number displayed on the telephone number display function of the telephone in a data search means such as a personal computer, which can take time and cause erroneous input. Therefore, a quicker and more reliable emergency communication system is desired.

  The present invention has been made to solve the problems of the prior art, and an object of the present invention is to provide an emergency contact system server that can realize a quicker and more reliable emergency contact system.

  The emergency contact system server according to the present invention is an emergency contact system server that can be connected to either the telephone network or the Internet network, and can be connected to the Internet network when a call is received from a telephone that can be connected to the telephone network. A storage unit for storing in advance the address of the third party terminal in association with the telephone number of the telephone in order to transmit a predetermined signal to at least one third party terminal; Receiving unit capable of receiving a telephone outgoing signal including a telephone number from the telephone, and retrieving from the storage unit an address of a third party terminal to be transmitted based on the telephone number of the telephone outgoing signal received by the incoming unit And a search unit that reads out and a transmission unit that transmits a predetermined signal via the Internet network to the address read out by the search unit. It is an butterfly.

  According to the emergency contact system server configured as described above, the telephone and the emergency contact system server are configured to be connectable via the telephone network, while at least one third party terminal and the emergency contact system server are connected via the Internet network. Can be connected. The address of the third party terminal of a specific third party (for example, the user should be notified that the user is in an emergency) (for example, the user should be notified of the emergency situation) should be transmitted to the storage unit of the emergency contact system server. , An IP address or an e-mail address) is registered and stored in advance in association with the telephone number of the telephone held by the system user (phone holder).

  Here, when the user is in an emergency due to a sudden illness or the like, a telephone call signal is transmitted from the telephone possessed by the user to the emergency contact system server via the telephone network (calling). The emergency contact system server receives the telephone call signal at the receiving unit. The telephone call signal includes the telephone number of the telephone held by the user. When the incoming call unit receives a telephone call signal, the search unit of the emergency contact system server stores the telephone number included in the telephone call signal (using the telephone number as an identification number) in association with the telephone number stored in the storage unit. The address of the three party terminal is retrieved and read. Then, a predetermined signal is transmitted from the transmission unit to the read address of the third party terminal via the Internet network. In this way, when the third party terminal receives the predetermined signal, it is possible to notify the third party registered in advance that the user is in an urgent situation.

  As described above, the emergency call system server storing the address of the third party terminal to be contacted receives the call outgoing signal from the telephone via the telephone network, and the search and transmission processing after the incoming call is received. Thus, it is possible to eliminate the risk that the operator mistakes or mis-enters the telephone number, and enables emergency contact with higher speed and reliability. Moreover, the emergency contact system server is generally used for a user who makes a call from a telephone by communicating with a user via a telephone network and communicating with a third party to be contacted via an Internet network. With this simple and easy method, various emergency contact modes can be realized reliably from the emergency contact system server through the Internet network. In addition, by communicating with a third party to be contacted via the Internet network, it is possible to make emergency contacts to multiple third parties simultaneously in the same manner or different manners. The user's emergency can be more reliably communicated to a third party (at least one of them), the user's emergency can be promptly taken, and the user can feel more secure.

  Preferably, the transmission unit is configured to transmit an e-mail to the third party terminal.

  In this case, the registered third party knows that the user is in an emergency by receiving the electronic mail transmitted from the transmission unit at the third party terminal. Thereby, the third party terminal does not need to introduce a special configuration or software, and can easily use this system.

  Preferably, the telephone is configured to be capable of transmitting position information, and includes a position information acquisition unit capable of acquiring the position information of the telephone that has transmitted the telephone call signal based on the telephone call signal received by the call reception unit. Configured as follows.

  In this case, the telephone is configured so that the position information of the telephone can be transmitted. On the other hand, when the telephone call signal from the telephone is received by the receiving unit, the position information acquisition unit of the emergency contact system server transmits the telephone call signal. Receive and acquire the location information of the phone. Thereby, it is possible to easily grasp the position of the user who has become an emergency.

  Preferably, when a call outgoing signal is received by the incoming call unit, a voice playback unit for automatically playing back a voice message is provided after making a call with the telephone that has transmitted the telephone outgoing signal.

  In this case, when a user makes a call to the emergency contact system server in an emergency, and the incoming part of the emergency contact system server receives a call transmission signal from the telephone, the call state is between the emergency contact system server and the telephone. Is formed. Then, in a call state, the voice message is automatically reproduced from the voice reproduction unit of the emergency contact system server, and the user can listen to the voice message on the telephone. As a result, the user who owns the telephone can confirm that the server has received the telephone call signal, so that the user can feel more secure while waiting for rescue by a third party. it can.

  Preferably, the storage unit stores medical information of a user who possesses the telephone in advance, and is configured to be able to supply medical information of the corresponding user by accessing the third party terminal via the Internet network. Is done.

  In this case, the medical information of the user is stored in advance in the storage unit of the emergency contact system server. When a third party receives an emergency contact at a third party terminal using this system, access to the emergency contact system server from the third party terminal obtains medical information of the user in an emergency (viewing and / or viewing) Download). Therefore, it is possible to perform a more appropriate action by a third party more quickly.

  According to the emergency contact system server according to the present invention, the emergency call system server storing the address of the third party terminal to be contacted receives the call outgoing signal from the telephone via the telephone network, By consistently performing the search and transmission process after an incoming call, it is possible to eliminate the risk that the operator mistakes or mistypes the telephone number, and enables quicker and more reliable emergency contact. Moreover, the emergency contact system server is generally used for a user who makes a call from a telephone by communicating with a user via a telephone network and communicating with a third party to be contacted via an Internet network. With this simple and easy method, various emergency contact modes can be realized reliably from the emergency contact system server through the Internet network. In addition, by communicating with a third party to be contacted via the Internet network, it is possible to make emergency contacts to multiple third parties simultaneously in the same manner or different manners. The user's emergency can be more reliably communicated to a third party (at least one of them), the user's emergency can be promptly taken, and the user can feel more secure.

  Hereinafter, a preferred embodiment of an emergency contact system using an emergency contact system server according to the present invention will be described with reference to the accompanying drawings. FIG. 1 is a schematic configuration diagram of an emergency contact system according to an embodiment of the present invention.

  As shown in FIG. 1, the emergency contact system in the present embodiment includes telephones 1 and 1 ′ that can be connected to the telephone network 10, a plurality of third party terminals 2 that can be connected to the Internet network 20, the telephone network 10 and An emergency contact system server (hereinafter also simply referred to as a server) 3 that can be connected to any of the Internet networks 20 is provided. Then, the server 3 stores in advance the address of the third party terminal 2 that transmits a predetermined signal when a telephone call is received from the telephone 1, 1 ′ in association with the telephone number of the telephone 1, 1 ′. Unit 32, receiving unit 32 capable of receiving a telephone call signal including a telephone number from the telephones 1, 1 ′ via the telephone network 10, and a telephone number among the telephone call signals received by the call receiving unit 32 A search unit 33 that retrieves the address of the third party terminal 2 to be transmitted based on the storage unit 32 and reads out the address from the storage unit 32, and a predetermined signal via the Internet network 20 for the address read by the search unit 33 And a transmission unit 34 for transmitting. In addition, when the server 3 receives a telephone call signal from the call receiving unit 31, the server 3 makes a call state with the telephones 1 and 1 'that have transmitted the telephone call signal, and then automatically reproduces a voice message. 35 is configured. Furthermore, the server 3 is configured to include a position information acquisition unit 36 that can acquire the position information of the telephone 1 ′ that has transmitted the telephone call signal based on the telephone call signal received by the call receiving unit 31. The

  In the present embodiment, the telephones 1 and 1 ′ are realized by a portable information terminal such as a fixed telephone, a mobile telephone, and a PHS that can make a telephone call (connectable to the telephone network 10 using a telephone function). In particular, the telephone 1 'is realized by a telephone configured to be able to acquire and distribute position information by GPS or the like. Further, it may be realized by a dedicated terminal capable of making a call to the telephone number of the server 3.

  In addition, the incoming unit 31 of the server 3 includes a modular and a modem, and receives a telephone outgoing signal from the telephone network 10 by the modular, converts the incoming telephone outgoing signal by the modem, and includes a plurality of signals included in the telephone outgoing signal. Information, particularly a telephone number, is extracted and transmitted to the search unit 33. The storage unit 32 is configured by any one or a combination of external storage means such as a memory, a hard disk, and a CD-ROM, and stores various data. The control program of this system is also stored in this storage unit 32.

  The search unit 33 is configured by a CPU of a computer, and instructs each component of the server 3 to execute various processes based on a program stored in the storage unit 32. In particular, predetermined information is extracted from information stored in the storage unit 32, or predetermined information transmitted from the transmission unit 34 is generated based on the extracted information. The transmission unit 34 and the position information acquisition unit 36 constitute an Internet connection unit 37 that can be connected to the Internet network 20 and are realized by a modem.

  The voice reproducing unit 35 is configured by a memory in which a predetermined voice message is stored in advance and a sub CPU that reads out (or creates each time) from the memory and reproduces voice from the incoming unit 31. However, the audio reproduction unit 35 may be caused to function in combination with the components of the storage unit 32 and the search unit 33, or another computer may be connected to the server 3. Moreover, it is good also as a structure which reproduces | regenerates the audio | voice recorded on the cassette tape etc. automatically.

  The components 31 to 37 of the server 3 are configured to be able to communicate with each other via the signal bus 38. As described above, the server 3 can be realized by a general computer.

  The Internet network 20 and the telephone network 10 may be shared with each other. However, in the present invention, the signal received by the receiving unit 31 is a telephone call signal, and the signal transmitted from the transmitting unit 34 is TCP. Lines used in the sense of being signals via the Internet such as / IP are distinguished into the telephone network 10 and the Internet network 20, respectively.

  The third party terminal 2 is configured by a computer such as a personal computer that can be connected to the Internet network 20, a mobile phone that can perform electronic mail communication, and the like. Moreover, you may comprise by the apparatus (a display apparatus, an audio apparatus, etc.) for exclusive use which can receive and process the signal from the transmission part 34 of the server 3. FIG. In the present embodiment, as shown in FIG. 1, a plurality of third party terminals 2 are configured to be connectable to the server 3 via the Internet network 20, but even one third party terminal 2 can be connected. Good.

  According to the emergency contact system having the above-described configuration, as described above, the telephones 1, 1 ′ and the server 3 are configured to be connectable via the telephone network 10, while the third-party terminal 2 and the server 3 are connected to the Internet. It is configured to be connectable via the network 20. A predetermined signal should be transmitted to the storage unit 32 of the server 3 in the event of an emergency of the user (for example, to inform the user that the user is in an emergency) (for example, relatives / relatives, hospitals / The address (IP address or e-mail address) of the third-party terminal 2 possessed by the emergency center, nursing center, nursing home, etc.), the type of transmission mode to the third-party terminal 2 (e-mail transmission in this embodiment), User information including the contents of the transmission mode (in this embodiment, the text format of the e-mail) is associated with the telephone number of the telephone 1, 1 'possessed by the system user (owner of the telephone 1, 1'). Registered (stored so that user information can be retrieved and extracted from the telephone numbers of the telephones 1 and 1 ').

  Here, the operation of the emergency contact system of this embodiment will be described. FIG. 2 is a flowchart showing the operation of the emergency contact system of FIG.

  When the user is in an emergency due to sudden illness or the like (step S1), the user makes a call to the telephone number of the server 3 using the telephone 1, 1 'possessed by the user (the telephone 1, 1 in advance). Accordingly, a telephone call signal is transmitted from the telephones 1 and 1 'to the server 3 via the telephone network 10 (step S2).

  The server 3 receives the telephone call signal at the receiving unit 31 (step S3). At this time, in this embodiment, when the server 3 receives a telephone call signal at the receiving unit 31, the server 3 makes a call state with the telephones 1 and 1 'that have transmitted the telephone call signal, and then sends a voice message (for example, , "We have received an emergency message. Please hang up and wait").

  Therefore, the user can listen to the voice message on the telephone 1, 1 '. As a result, the user who possesses the telephones 1 and 1 'can confirm that the server 3 has received the telephone call signal, so that the user can feel more secure while waiting for rescue by a third party. A feeling can be given.

  Here, the telephone call signal includes the telephone numbers of the telephones 1 and 1 'possessed by the user. When the incoming signal is received at the incoming part 31, the search part 33 of the server 3 stores the telephone number included in the outgoing telephone signal in the storage part 32 in association with the telephone number (using the telephone number as an identification number). User information is retrieved and read (step S4).

  The call state is maintained until the user information is read out, and after the user information is read out, the voice message (for example, “Emergency message will be sent to Mr. XX. "Please wait.") Etc.) may be automatically played back. In this case, since the voice message can be reproduced only for the registered user, the certainty is increased and the user information read out in the voice message can be reflected. If the user information cannot be detected, it is terminated as an erroneous incoming call (calling error) (from the audio playback unit 35, an erroneous incoming message (for example, “There is no user information. Please try again. ”)).

  Based on the read user information, a predetermined signal (process signal) is created in the search unit 33 of the server 3. In the present embodiment, a mailer (e-mail creation software) is activated to transmit a predetermined sentence to the e-mail address of the third party terminal 2, and an e-mail is automatically created (step S5).

  In addition, the address (here, an e-mail address) of the third party terminal 2 included in the user information read by the search unit 33 of the server 3 is read. Then, a predetermined signal (here, an e-mail transmission signal) is transmitted from the transmission unit 34 to the read address of the third party terminal 2 via the Internet network 20 (step S6).

  The e-mail transmission signal is transmitted (via a provider or the like) to the third party terminal 2 having the designated e-mail address, and the third party terminal 2 receives the e-mail from the server 3 (step S7). FIG. 3 is a diagram showing an example of an e-mail message when received by the third party terminal 2 which is a mobile phone. As shown in FIG. 3, the name and telephone number of the user in an emergency situation, and the text that a predetermined measure should be taken after first confirming safety.

  In this way, when the third party terminal 2 receives a predetermined signal (e-mail signal), the third party registered in advance knows that the user is in an urgent situation, and A countermeasure is taken (step S8). For example, a third party performs safety confirmation, arrangement of an ambulance, express to the site, and the like.

  As described above, after the server 3 storing the address of the third party terminal 2 to be contacted receives the call outgoing signal from the telephones 1 and 1 'via the telephone network 10, By consistently performing the search and transmission process, it is possible to eliminate the risk that the operator mistakes or mistypes the telephone number, and enables quicker and more reliable emergency contact. Moreover, the server 3 makes a call from the telephones 1, 1 'by communicating with the user via the telephone network 10 and communicating with a third party to be contacted via the Internet network. Therefore, it is possible to realize various emergency contact modes from the server 3 through the Internet network 20 in a general and easy manner. In particular, elderly people who are highly likely to use the system do not need complicated operations such as sending e-mails, and even if they do not have a mobile phone, they can easily and effectively use the system. Can be used. In addition, since the third party to be contacted can communicate with the third party at the same time in a similar manner or different manners by communicating via the Internet network 20, The user's emergency can be more reliably communicated to a third party (at least one of them), and measures for the user's emergency can be promptly performed, giving the user a sense of security.

  In the present embodiment, since the transmission unit 34 of the server 3 is configured to transmit an e-mail to the third party terminal 2, the registered third party confirms that the user is in an emergency situation. The third party terminal 2 receives the electronic mail transmitted from the transmission unit 34 to know. Thereby, the third party terminal 2 does not need to introduce a special configuration or software, and can easily use this system.

  In the case where the user's telephone 1, 1 'is a telephone configured to send and receive mail, a delivery confirmation mail is sent to the user's telephone 1, 1' during or after mail transmission to the third party terminal 2. (E-mail indicating that the mail transmission to the third party terminal 2 has been completed) may be transmitted. Thereby, a user can be relieved as much as possible.

  In the present embodiment, a web page managed and operated by the management operator of the server 3 is stored in the storage unit 32 of the server 3 or another server (such as an Internet service provider) and configured to be accessible. As shown in FIG. 3, the URL 21 of the server 3 is described in the e-mail text transmitted to the third party terminal 2.

  The storage unit 32 stores in advance medical information of the user who owns the telephone 1, 1 ′, and the server 3 allows the third party terminal 2 to access the web page via the Internet network 20. By doing so, the medical information of the corresponding user can be acquired.

  In this case, the storage unit 32 of the server 3 stores in advance medical information of the user (historical history, outpatient history, etc.). When a third party receives an emergency contact (e-mail) at the third party terminal 2 using this system, the third party terminal 2 accesses the web page based on the URL 21 described in the e-mail, and the emergency situation Can obtain (view and / or download) medical information of a user at At this time, personal information can be protected by inputting the identification code and password of the third party terminal 2. This identification code may be the address of the third party terminal 2 (IP address, e-mail address, etc.), the telephone number of the user's telephone 1, 1 ', or a combination thereof, or may be a completely different identification code. Good. Further, the URL 21 may be configured as a user-dedicated URL.

  In this way, a third party who knows the user's emergency situation by e-mail or the like can easily and quickly acquire the user's medical information. Therefore, it is possible to take a more appropriate action by a third party more quickly.

  Further, in the present embodiment, the telephone 1 ′ is configured to be capable of transmitting location information, and the server 3 transmits the telephone call signal based on the telephone call signal received by the call receiving unit 31. The position information can be acquired. More specifically, the location information of the telephone 1 ′ configured to transmit the location information in FIG. 1 can be acquired by the communication carrier (telecommunications carrier) 4 of the telephone 1 ′ using the Internet function of the telephone 1 ′. The communication carrier 4 and the position information acquisition unit 36 of the server 3 are configured to be connectable via the Internet network 20.

  In this case, the telephone 1 'is configured so that the location information of the telephone 1' can be transmitted using the Internet function. On the other hand, when the telephone call signal from the telephone 1 ′ is received by the receiving unit 31, the server 3 accesses the communication carrier 4 via the Internet network 20 to obtain the position information of the telephone 1 ′ that has transmitted the telephone call signal. Obtained through the position information obtaining unit 36 and stored in the storage unit 32. The acquired position information may be included in a signal (e-mail or the like) transmitted to the third party terminal 2 or from the third party terminal 2 that has received the predetermined signal to the server 3 via the Internet network 20. It is good also as being comprised so that acquisition is possible by accessing. Thereby, it is possible to easily grasp the position of the user who has become an emergency.

  Note that medical information may be included in the e-mail transmission signal to the third party terminal 2. For example, a file may be attached to an e-mail, or medical information may be described in the e-mail body.

  The embodiment according to the present invention has been described above, but the present invention is not limited to the above embodiment, and various improvements, changes, and modifications can be made without departing from the spirit of the present invention.

  For example, in the present embodiment, transmission of an e-mail signal as a predetermined signal has been described, but the predetermined signal is not limited to this. For example, a dedicated device installed in a hospital or the like as the third party terminal 2 is configured to be connectable to the server 3 via the Internet network 20, and the dedicated device is attached to the front panel of the dedicated device when a predetermined signal is received. A predetermined lamp provided (or displayed on the display) may be turned on. At this time, the predetermined signal is transmitted from the telephone number of the user's telephone 1 (for example, a dedicated or general-purpose telephone is provided to a patient who is discharged from the primary hospital, etc.) and a lamp lighting mode (which lamp is lit among a plurality of lamps). Or the like) and the lamp is lit in a predetermined lighting mode based on a predetermined signal, so that it is possible to grasp which user is in an emergency.

  Also, a predetermined signal may be transmitted to a plurality of third party terminals 2 by one telephone call signal from one user's telephone 1, 1 '. In this case, the predetermined signals transmitted to the respective third party terminals 2 may be different from each other (different types and contents of signals to be transmitted). For example, an e-mail signal with a file about medical information attached to a computer that is one third-party terminal 2, an e-mail signal that has no file attached to a mobile phone that is another third-party terminal 2, Furthermore, a signal indicating that a predetermined lamp provided in the dedicated device is turned on may be transmitted to the dedicated device that is another third party terminal 2. In this case, it can be realized by configuring the transmission mode in advance so that it can be registered when registering with the server 3.

It is a schematic block diagram of the emergency contact system using the emergency contact system server in one Embodiment which concerns on this invention. It is a flowchart which shows operation | movement of the emergency contact system of FIG. It is a figure which shows the example of the email message at the time of receiving in the third party terminal 2 which is a mobile telephone.

Explanation of symbols

1, 1 'Telephone 10 Telephone network 2 Third party terminal 20 Internet network 3 Emergency contact server 31 Incoming part 32 Storage part 33 Search part 34 Transmission part 35 Voice reproduction part

Claims (5)

An emergency contact system server that can be connected to both the telephone network and the Internet network,
In order to send a predetermined signal to at least one third party terminal connectable to the Internet network when a telephone call is received from a telephone connectable to the telephone network, the address of the third party terminal is set to A storage unit for storing in advance in association with a telephone number;
A receiving unit capable of receiving a telephone call signal including a telephone number from the telephone through the telephone network;
A retrieval unit that retrieves and reads out the address of a third party terminal to be transmitted based on a telephone number of the telephone outgoing signal received by the incoming unit from the storage unit;
An emergency contact system server, comprising: a transmission unit that transmits a predetermined signal to the address read by the search unit via the Internet network.   The emergency communication system server according to claim 1, wherein the transmission unit transmits an e-mail to the third party terminal. The telephone is configured to be capable of transmitting location information,
The emergency contact system according to claim 1 or 2, further comprising a location information acquisition unit capable of acquiring location information of the telephone that has transmitted a telephone call signal based on a phone call signal received by the call receiving unit. server.   2. A voice reproduction unit that automatically reproduces a voice message after placing a call with the telephone that has transmitted the telephone call signal when a call transmission signal is received by the receiving unit. 3. The emergency contact system server according to any one of 3. The storage unit stores medical information of a user who has the telephone in advance,
5. The medical information of a corresponding user can be supplied to the third party terminal by accessing the third party terminal via the Internet network. Emergency contact system server.

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