JP2008012201A - Counter apparatus for reception - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a counter apparatus for reception, which can easily increase/decrease the number of reception windows in response to a reception frequency or the like, and at the same time, can present additional operating effects such as the guiding of a customer, an increase of a displaying space, and an improvement in appearance. <P>SOLUTION: The upper part of a front covering plate 4 which vertically hangs from the front end part of a main top board 3 in this counter is provided with a locking groove 9 in the lateral direction, which opens forward. In the locking groove 9, a baggage mounting base 14 which is a reception constituting member is locked in such a manner that the attachment position in the lateral direction may be adjustable. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a counter device for customer service in a government office, a business office, a large store or the like.

As this type of customer service counter device, a baggage table for placing customer's baggage is provided (for example, see Patent Document 1), the back of the cash register device is covered with a screen (for example, see Patent Document 2), and the customer at the counter There is a product display shelf provided on the side of the entrance side, and the product display shelf is moved into a customer passage so that the passage can be closed (for example, see Patent Document 3).
JP 2004-321503 A JP-A-9-56548 Japanese Patent Laying-Open No. 2005-4465

  However, the baggage table described in Patent Document 1 and the partitions described in Patent Document 2 are both of a type that is fixed to a counter, and changing their mounting position is very difficult. It is troublesome.

  Moreover, although the merchandise display shelf described in Patent Document 3 can be opened and closed by moving it, it is provided at the side edge of the counter, so that the layout of the counter in the longitudinal direction can be changed. Is useless.

In contrast, a long counter with multiple customer service counters increases the number of customer service counters when busy, and reduces the number of customer service counters when it is not busy. In addition, there is a desire to make it easy to make such changes.
In order to satisfy this demand, the conventional counter device as described above cannot sufficiently respond.

  In view of the above-mentioned problems of the prior art, the present invention can easily increase or decrease the number of customer service counters according to the frequency of customer service, etc., and also guide customers, increase display space, improve appearance, etc. It is an object of the present invention to provide a customer service counter device that can also provide the above-mentioned additional operational effects.

According to the present invention, the above problem is solved as follows.
(1) A locking groove in the left-right direction that opens forward is provided in the upper part of the front cover plate that hangs down from the front end of the top plate of the counter, and the receiving component is attached to the locking groove in the left-right direction. Lock as possible.

(2) In the above item (1), the receiving structural member and the non-receiving structural member are locked in the locking groove so that the mounting position in the left-right direction can be adjusted.

(3) In the above item (2), the non-accepting component member is a blindfold protruding upward from the top plate.

(4) In the above item (2) or (3), the non-accepting component member is a merchandise display shelf for displaying merchandise.

(5) In the above item (4), a mounting portion on which the blindfold plate can be detachably mounted is provided on the upper part of the commodity display shelf.

(6) In any one of the above items (1) to (5), the reception component is a baggage placing table on which a customer's baggage is placed.

(7) In any one of the above items (1) to (6), inward projecting pieces facing each other are provided on the upper and lower edges of the opening in the locking groove, and a nut is disposed inside the projecting pieces. The receiving component or the non-accepting component member is tightened by screwing a bolt fitted into the locking groove through the projecting pieces from the accepting component member or the non-accepting component member to the nut. Attach to the front cover plate.

According to the present invention, the following effects can be achieved.
According to the first aspect of the present invention, the mounting position of the reception component in the left-right direction can be freely adjusted along the locking groove. For example, during busy periods, a large number of reception components can be brought close to each other. Arrangement can increase the number of customer service counters, and when it is quiet, the number of reception component members can be reduced to be sufficiently separated from each other.
That is, it is possible to easily increase or decrease the number of customer service counters by a simple operation of changing the mounting position of the receiving component in the left-right direction along the locking groove according to the customer service frequency.

According to the second aspect of the present invention, the receiving component member and the non-receiving component member are locked in the locking groove so that the mounting positions in the left-right direction can be adjusted. The customer can be guided to the reception position by the combination with the member.
In addition, the number of customer service counters can be easily increased or decreased by arranging the reception component members and the non-reception component members alternately and appropriately changing the intervals according to the customer service frequency.

  According to the invention described in claim 3, since the non-accepting component is a blindfold protruding upward from the top plate, it is possible to clearly inform the customer that the portion is not a customer service counter, and the blindfold The registers, computer terminal devices, and other customer-facing devices placed on the counter top plate can be hidden from the customer, and the appearance can be improved.

  According to the invention described in claim 4, since the non-reception component member is a merchandise display shelf for displaying merchandise, it is possible to clearly notify the customer that the portion is not a customer service counter and increase the display space for the merchandise. In addition, by setting the height of the product display shelf higher than the top plate of the counter, the customer service device can be made invisible to the customer in the same manner as the blindfolded plate described above. Can improve the appearance.

  According to the fifth aspect of the present invention, since the mounting portion on which the blindfold plate can be detachably mounted is provided in the upper part of the product display shelf, the blindfold plate can be attached to the counter as an integral part of the product display shelf. Therefore, the attachment work is easy, and if necessary, the blindfold plate can be removed from the product display shelf and only the product display shelf can be used, and the degree of freedom in changing the layout is increased.

  According to the sixth aspect of the present invention, since the reception component is a baggage table on which the customer's baggage is placed, the customer can be guided to the portion where the baggage table is located and received at the reception desk. While working, the customer's baggage can be placed on the baggage table.

According to the seventh aspect of the present invention, the inwardly projecting pieces facing each other are provided on the upper and lower edges of the opening in the locking groove, and the nuts are disposed on the inner side of the both projecting pieces. Alternatively, the receiving structural member or the non-receiving structural member is attached to the front cover plate by screwing and tightening a bolt fitted in the locking groove through the projecting pieces from the non-receiving structural member. Therefore, by simply loosening the bolt, the receiving component or the non-receiving component attached by the bolt can be easily moved to an arbitrary position along the locking groove, and the bolt is tightened at that position. By installing, the mounting position of the receiving component member or the non-receiving component member can be easily changed.
Further, by completely removing the bolt from the nut, the receiving member or the non-receiving member can be easily removed from the front cover plate.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.
1 to 7 show a first embodiment of the present invention.
As shown in FIG. 1 and FIG. 2, the counter for customer service comprises three counter blocks (1) arranged side by side in the left-right direction.

  Each counter block (1) has a pair of left and right side plates (2) (only one is shown in FIG. 1), a main top plate (3) supported by both side plates (2), and a main top plate ( It consists of a front cover plate (4) that hangs down from the front end of 3) and an upper tabletop block (5).

  At the front end of the main top plate (3), a horizontally long wiring insertion hole (6) penetrating in the vertical direction is provided, and a brush-like blocking member (7) is provided in the wiring insertion hole (6). It is attached with a mounting bracket (8) (see FIG. 5) screwed to the lower surface of the main top plate (3).

  A hanging rail is formed in the upper end portion of the front cover plate (4) (in this example, it is also the front end portion of the main top plate (3)). (10) is provided over the entire width of the front cover plate (4), and when the three counter blocks (1) are connected side by side in the left-right direction, each locking groove (9) and hanging rail ( 10) is continuous in a straight line in the left-right direction.

  The hanging rail (10) has a U-shaped cross section that opens toward the front, and inwardly protruding pieces (10a) and (10b) facing each other are provided on the upper and lower edges of the opening. .

  The top table block (5) has an upper table (11) having a depth smaller than that of the main table (3) and the same length as the main table (3), and both sides thereof. It has a pair of left and right side plates (12) that support the ends, and a front cover plate (13) that hangs down from the front end of the top table (11). The side plate (12) and the front cover plate (13) are detachably mounted on the main top plate (3) so as to cover the front portion of the main top plate (3) including (6). .

On the front of the three counter blocks (1) connected side by side in the left-right direction, two baggage platforms (14), (14), which are reception components, and a blindfold plate (15) are mounted on the top. Two merchandise display shelves (16), (16), which are non-accepting components, are arranged alternately in the left-right direction at appropriate intervals, and left and right along the locking groove (9). It is mounted so that the mounting position can be adjusted in the direction.
As will be described later, the blindfold plate (15) is attached to the front surface of the three counter blocks (1) in the left-right direction independently as a non-accepting component, independently from the merchandise display shelf (16). It may be mounted as an adjustable position.

  As shown in FIGS. 3 and 5, the baggage table (14) is formed by bending a steel plate, and has a vertical base piece (17) and a substantially right angle or a slight upward inclination from the lower end toward the front. The receiving piece (18) formed to be bent, and the inclined piece (19) that is provided continuously from the front end thereof and directed rearward and downward, and that is provided continuously from the rear lower end of the inclined piece (19) and directed upward. In addition, the forward bent piece (20a) at the upper end is fixed to the rear lower surface of the receiving piece (18) by welding or the like, and to the lower rear surface of the rear piece (20). And a pair of left and right cushioning materials (21) and (21) made of an elastic body.

  A pair of left and right bolt insertion holes (22) and (22) are formed in the upper part of the base piece (17), and the bolts (23) inserted into the respective bolt insertion holes (22) are connected to the hanging rail (10 ) Are inserted into the locking groove (9) through the upper and lower projecting pieces (10a) and (10b) and screwed into the plate nut (24) disposed in the locking groove (9). By tightening, the baggage table (14) is mounted on the hanging rail (10) so that the mounting position in the left-right direction can be adjusted. At this time, the left and right cushioning materials (21) and (21) are in contact with the front surface of the front cover plate (4) and have a function of carrying a horizontal component of gravity such as baggage placed on the receiving piece (18). To do.

By slightly loosening the bolts (23) and (23), the baggage table (14) can be easily moved to any position along the locking groove (9) together with the plate nut (24). By tightening both bolts (23) and (23) at that position, the mounting position of the baggage placing table (14) can be easily changed.
Further, the baggage placing table (14) can be easily detached from the front cover plate (4) by completely removing the bolt (23) from the plate nut (24).

    As shown in FIGS. 4, 6 and 7, the commodity display shelf (16) connects a pair of left and right side frame rods (25) and (25) made of square tubes and portions slightly below the upper ends thereof. In addition, an upper connecting rod (26) made of a steel plate provided with a downward hook piece (26a) at the rear end protruding rearward from the double-sided frame rods (25), (25), and both-side frame rods (25) Upper and lower connecting rods (26) and (27) so as to be sandwiched between upper U-shaped lower connecting rods (27) that connect the lower ends of (25) and both side frame rods (25) and (25) The back plate (28) fixed to the front of the back plate, the upper surface of the upper connecting rod (26) behind the back plate (28), and the opposing surfaces of the side frame rods (25) (25) above it A base plate (30) having a blindfold plate mounting portion (29) formed by fixing the U-shaped receiving frames (29a) (29b) (29b) is provided.

  A plurality of engagement holes (31) (see FIG. 2) are formed in the front surface of the left and right side frame rods (25) and (25) side by side in the vertical direction. In these engagement holes (31), the downwardly hooks (32a) provided at the rear ends of the pair of left and right brackets (32) and (32) facing the front are locked to the same height on the left and right, and left and right By placing the shelf board (33) on the brackets (32) and (32), a plurality of (three stages in this example) shelf board (33) is mounted on the front surface of the base board (30). ing.

  The product display shelf (16) has a locking groove (9) formed by locking the hook piece (26a) of the upper connecting rod (26) to the protruding piece (10b) below the hanging rail (10). It is mounted so as to be movable in the left-right direction along the left and right sides, and the vertical width on the outer surface of the left and right side frame rods (25), (25) The retaining screw (34) having the projecting pieces (34a) substantially the same as the interval between them, with the projecting pieces (34a) fitted between the projecting pieces (10a) (10b), the fixing screws (35 ) To prevent the hook piece (26a) from rising and falling off the protruding piece (10b).

  The retaining bracket (34) is provided with the protruding piece (34a) facing rearward at the center of the rear end of the base piece (34b) fixed to the outer surface of the side frame rods (25) and (25) with the fixing screw (35). Are formed at a right angle toward the inner side above and below the projecting piece (34a) at the rear end, and contact with the rear surface of the side frame rod (25). ) Is provided with positioning pieces (34c) (34c).

The upper end of the base plate (30) is flush with the upper surface of the top table (11) when the hook piece (26a) is locked to the protruding piece (10b) below the hanging rail (10). It is.
The lower part of the blindfold plate (15) is detachably mounted on the blindfold plate mounting portion (29). When the blindfold plate (15) is mounted on the blindfold plate mounting portion (29), it projects upward from the top table (11).

In the first embodiment, the following effects can be obtained.
(1) Since the mounting position in the left-right direction of the baggage table (14), which is a reception component, can be freely adjusted along the locking groove (9), for example, when it is busy, a large number of baggage tables By arranging (14) close to each other, the number of customer service counters can be increased, and when it is quiet, the number of baggage placing tables (14) can be reduced and arranged sufficiently apart from each other.
That is, it is possible to easily increase or decrease the number of customer service counters by a simple operation of changing the left and right mounting positions of the baggage table (14) along the locking grooves (9) according to the frequency of customer service. it can.

(2) In the locking groove (9), the baggage placing table (14) as a receiving component, and the blindfold plate (15) and the merchandise display shelf (16) as non-receiving components are attached in the left-right direction. Since the position is adjustable and locked, the customer can be guided to the reception position by the combination of the baggage placing table (14), the blindfold plate (15) and the commodity display shelf (16).
Moreover, the number of customer service counters can be easily increased / decreased by arranging them alternately and appropriately changing the intervals according to the customer service frequency.

  (3) Since one of the non-accepting components is a blindfold plate (15) protruding upward from the top plate, it can clearly inform the customer that the portion is not a customer service counter, and the blindfold plate ( 15) makes it impossible for customers to see the registers, computer terminals, and other customer-facing devices placed on the main top plate (3) or the top table (11) of the counter. You can improve your appearance.

(4) Since one of the non-reception components is a product display shelf (16) for displaying products, it is possible to clearly inform the customer that the part is not a customer service counter and increase the display space for the products. Can be made.
In addition, the height of the product display shelf (16) can be made higher than the top table (11). It can be made invisible, and the appearance can be improved.

  (5) Since the blindfold plate mounting portion (29) on which the blindfold plate (15) can be detachably mounted is provided at the upper part of the product display shelf (16), the blindfold plate (15) is attached to the product display shelf (16 ) And can be attached to the counter, so that the attachment work is easy, and if necessary, the blindfold plate (15) is removed from the product display shelf (16), and the product display shelf (16) Can also be used, increasing the flexibility of layout change.

  (6) Since the reception component is a baggage table (14) on which the customer's baggage is placed, the customer can be guided to the part where the baggage table (14) is located and received at the reception desk. While working, the customer's baggage can be placed on the baggage table (14).

(7) Inwardly facing projecting pieces (10a) and (10b) facing each other are provided on the upper and lower edges of the opening in the locking groove (9), and a plate nut (24 ), And on this plate nut (24), a baggage placing table (14) which is a reception component (a blindfold plate (15) which is a non-reception component or a product display shelf (16) can also be used) Then, the baggage placing table (14) is attached to the front cover plate by screwing and tightening the bolt (23) fitted between the protruding pieces (10a) (10b) and fitted in the locking groove (9). Since it is attached to (4), it is possible to easily move the baggage table (14) to any position along the locking groove (9) just by loosening the bolt (23). By tightening the bolt (23), the attachment position of the baggage placing table (14) can be easily changed.
Further, the baggage placing table (14) can be easily detached from the front cover plate (4) by completely removing the bolt (23) from the plate nut (24).

FIG. 8 shows a second embodiment of the present invention.
In this example, an upward U-shaped sash (36) is fitted to the lower end of the blindfold plate (15), and the sash (36) and the blindfold plate (15) sandwiched between the sash (36) and the front-rear direction In the same manner as the attachment of the baggage placement table (14), the bolt (23) passed through the cable passes between the upper and lower protrusions (10a) and (10b) of the hanging rail (10), and the locking groove (9 ) And screwed into a plate nut (24) disposed in the locking groove (9) and tightened.

At this time, the upper end of the blindfold plate (15) is preferably located above the upper surface of the top table (11).
In this way, the blindfold plate (15) can be used alone as a non-accepting component.

FIG. 9 shows a third embodiment of the present invention.
In this example, the left and right upper end portions of the left and right sides of the baggage placing table (14) are bent backwards into an inverted U shape to form a locking portion (37), and this locking portion (37) is hung. By locking the protruding piece (10b) below the rail (10), the baggage table (14) can be more stably attached to the hanging rail (10).

  Between the left and right locking portions (37) of the baggage table (14), the bolt (23) and the plate nut (14) are used to attach the baggage table (14) to the hanging rail (10) in the same manner as described above. Alternatively, the bolt (23) and the plate nut (14) may be omitted, and the right and left locking portions (37) may be locked to the projecting piece (10b).

The present invention is not limited to the above-described embodiments, and can be implemented in various modified forms without departing from the scope of the claims.
For example, the commodity display shelf (16) may be fastened to the hanging rail (10) with bolts (23) and plate nuts (14).

  Further, as shown in FIG. 10, the vertical length of the base plate (30) in the commodity display shelf (16) is such that the lower end touches the floor, or the lower end of the base plate (30) A height adjuster (not shown) similar to that provided at the lower end of each counter block (1) may be provided, and the base plate (30) may be in contact with the floor via this adjuster.

  Furthermore, instead of the baggage table (14), a display board or the like that displays “reception” locked in the locking groove so that the mounting position in the left-right direction can be adjusted is used as a reception component, and the customer is guided there. It may be.

It is the disassembled perspective view which looked at the 1st Embodiment of this invention from diagonally forward. Similarly, it is a front view. It is the III-III line vertical side view of FIG. 2 in a use condition. It is the IV-IV line vertical side view of FIG. 2 in a use condition. It is the VV line expansion vertical side view of FIG. FIG. 5 is an enlarged vertical side view taken along line VI-VI in FIG. 2. It is the disassembled perspective view which looked at the goods display shelf and the blindfold board from diagonally backward. It is an expanded vertical side view of the principal part in the 2nd Embodiment of this invention. It is an expanded vertical side view of the principal part in the 3rd Embodiment of this invention. It is the perspective view which looked at the state with which the modification of the base board and the blindfold board was mounted | worn to the counter from diagonally forward.

Explanation of symbols

(1) Counter block
(2) Side plate
(3) Main top plate
(4) Front cover plate
(5) Top table block
(6) Wiring insertion hole
(7) Closure member
(8) Mounting bracket
(9) Locking groove
(10) Hanging rail
(10a) (10b) Projection
(11) Top table
(12) Side plate
(13) Front cover
(14) Baggage table (reception component)
(15) Blindfold (non-accepting component)
(16) Product display shelves (non-accepting components)
(17) Base piece
(18) Receiving piece
(19) Inclined piece
(20) Rear piece
(20a) Forward bent piece
(21) cushioning material
(22) Bolt insertion hole
(23) Bolt
(24) Plate nut
(25) Side frame 杆
(26) Upper connection rod
(26a) Hook piece
(27) Bottom connection rod
(28) Back plate
(29) Blindfold mounting part
(29a) (29b) Receiving frame
(30) Base plate
(31) Engagement hole
(32) Bracket
(32a) Hook
(33) Shelf
(34) Retaining stopper
(34a) Projection
(34b) Base piece
(34c) Positioning piece
(35) Fixing screw
(36) Sash
(37) Locking part

Claims (7)

  In the upper part of the front cover plate that hangs down from the front end of the top plate of the counter, a left-right locking groove that opens forward is provided, and the receiving component can be adjusted in the left-right direction in this locking groove. A counter device for customer service, characterized by being locked.   2. The service counter apparatus according to claim 1, wherein the receiving component member and the non-receiving component member are locked in the locking groove so that the mounting positions in the left-right direction can be adjusted.   The service counter apparatus according to claim 2, wherein the non-accepting component member is a blindfold protruding upward from the top plate.   4. The counter for customer service according to claim 2, wherein the non-accepting component member is a product display shelf for displaying products.   5. The customer service counter device according to claim 4, wherein a mounting portion on which a blindfold plate is detachably mounted is provided on an upper part of the commodity display shelf.   6. The customer service counter device according to any one of claims 1 to 5, wherein the reception component member is a baggage placing table on which a customer's baggage is placed.   Inwardly facing projecting pieces are provided on the upper and lower edges of the opening in the locking groove, and nuts are disposed inside the projecting pieces, and the nuts are arranged on both sides of the receiving component member or the non-receiving component member. The receiving constituent member or the non-receiving constituent member is attached to the front cover plate by screwing and tightening a bolt fitted in the locking groove through the projecting pieces. Counter for customer service.

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