JP2007305067A - Business information estimation program, method and apparatus - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To estimate changes to business come up with disasters or accidents. <P>SOLUTION: A business information estimation program that causes a computer to execute a method for estimating business-related information retains the relationship between processes constituting business and resources used in the processes, in such a way that the relationship is associated with the degree to which the resources become necessary for the processes. Based on the retained relationship between the processes and the resources, information about the status of the processes is estimated from information about the status of the resources. Also, the relationship between a higher-level process made up of processes and lower-level processes making up the higher-level process is retained in association with the degree to which the lower-level processes become necessary for the higher-level process. Based on the retained relationship between the higher-level process and the lower-level processes, information about the status of the higher-level process is estimated from information about the status of the lower-level processes. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a business information estimation program, a business information estimation method, and a business information estimation device.

  A business that shows what actions a company should take in order to continue operations when a company encounters a disaster or accident (for example, an earthquake, fire / explosion, large-scale system failure, etc.) There is a need for companies to develop a Business Continuity Plan (BCP) in advance. Here, in order to implement a BCP formulated in advance, it is necessary for the management to make an accurate decision. Therefore, for the purpose of supporting such decision making, a method for estimating information necessary for decision making has been proposed.

  For example, Patent Document 1 discloses a method for estimating a damage situation by inputting disaster information. For example, as disaster information, for example, the date of earthquake occurrence, epicenter, magnitude, etc. are input as disaster information, so damage status (for example, road status, availability of individual buildings, local residents, etc.) Damage rate, local fire occurrence rate, employee damage rate, etc.).

Japanese Patent Laid-Open No. 11-316781

  By the way, in the above-described conventional technology, there is a problem that it is impossible to estimate the status of business. In other words, the method of estimating the damage situation by inputting disaster information merely estimates the damage situation, and cannot estimate the situation of work that varies in various ways according to the damage situation.

  Therefore, the present invention has been made to solve the above-described problems of the prior art, and is a business information estimation program, a business information estimation method, and a business capable of estimating a change state of a business accompanying a disaster or an accident. An object is to provide an information estimation device.

  In order to solve the above-described problems and achieve the object, the invention according to claim 1 is a business information estimation program for causing a computer to execute a method for estimating information related to a business, the process constituting the business and the process Based on the holding procedure that holds the relationship with the resource used in the process in association with the degree of necessity of the resource in the process, and the relationship between the process and the resource held by the holding procedure, And an estimation procedure for estimating information relating to the state of the process from information relating to the state of the resource.

  Further, in the invention according to claim 2, in the above invention, the holding procedure is configured such that a relationship between a higher-order process constituted by a process and a lower-order process constituting the higher-order process is determined by the higher-order process. The lower level process is further held in association with the degree of necessity, and the estimation procedure is based on the relationship between the upper process and the lower process held by the holding procedure. It is further characterized in that information relating to the state of the upper process is further estimated from information relating to the above.

  Further, in the invention according to claim 3, in the above invention, the estimation procedure is such that the information related to the state of the resource includes information indicating that the resource is in a normal state, and the resource requires a countermeasure. It is characterized in that information relating to the state of the process is estimated in accordance with either information indicating a state or information indicating that the resource is in an unrecoverable state.

  According to a fourth aspect of the present invention, in the above invention, the estimation procedure includes information indicating that the process is in a normal state, information indicating that the process is in a normal state, and information regarding the process state. One of information indicating that there is information and information indicating that the process needs to be preferentially dealt with is estimated.

  The invention according to claim 5 is a business information estimation method for estimating information related to a business, and the relationship between a process constituting the business and a resource used in the process requires the resource in the process. Information related to the state of the process is estimated from the information related to the state of the resource, based on the relationship between the process and the resource held by the holding step And an estimation step.

  According to invention of Claim 1 or 5, it is a business information estimation program which makes a computer perform the method which estimates the information which concerns on a business, Comprising: The relationship between the process which comprises a business, and the resource utilized by a process is a process. In association with the degree to which resources are required, the information on the process state is estimated from the information on the resource state based on the relationship between the retained process and the resource. As a result of estimating the status of the business that varies in various ways (estimating the status of the process that varies depending on the damage status of the resource), it becomes possible to estimate the status of the business change due to a disaster or accident. In addition, it exists as a result of estimating the state of the process simply by inputting information related to the state of the resource (eg, personnel, equipment, equipment, etc.) that is directly damaged by a disaster etc. By simply collecting simple information, it becomes possible to estimate the status of business fluctuations.

  Further, according to the invention of claim 2, the relationship between the upper process constituted by the process and the lower process constituting the upper process is associated with the degree of necessity of the lower process in the upper process. Furthermore, since the information on the state of the upper process is further estimated from the information on the state of the lower process based on the relationship between the held upper process and the lower process, it is configured by multi-stage work. The status of processes that vary in accordance with the damage status (estimated process status that varies according to the damage status of the resource, and the status of the process that consists of the estimated processes) As a result, even in a business composed of multiple stages of work, estimate the fluctuations in work due to disasters and accidents. Door is possible.

  According to the invention of claim 3, the information related to the state of the resource is information indicating that the resource is in a normal state, information indicating that the resource is in a state that needs to be dealt with, or recovery of the resource As a result of estimating the information related to the state of the process according to which of the information indicating the impossible state, as a result of estimating the state of the process from the information related to the state of the resource determined in three stages, It is possible to easily estimate the fluctuation state of the business accompanying a disaster or an accident without making a complicated determination.

  According to the invention of claim 4, as information relating to the state of the process, information indicating that the process is in a normal state, information indicating that the process is in a negligible state, or the process is given priority. Since one of the information indicating the state that needs to be dealt with is estimated, the process state is estimated in three stages, so that it is possible to simply estimate the status of changes in business operations due to disasters and accidents. Become.

  Exemplary embodiments of a business information estimation program, a business information estimation method, and a business information estimation device according to the present invention will be described below in detail with reference to the accompanying drawings. In the following, the main terms used in the embodiment, the outline and features of the business information estimation apparatus according to the first embodiment, the configuration and processing procedure of the business information estimation apparatus according to the first embodiment, and the effects of the first embodiment are sequentially described. Next, another embodiment will be described.

[Explanation of terms]
First, main terms used in the following examples will be described. “Business related information” refers to information for supporting decision making by a decision maker based on a business continuity plan (BCP). Specifically, when a company encounters a disaster or accident (for example, an earthquake, fire / explosion, large-scale system failure, etc.), the decision to continue the business is made by the management In making this decision, information related to the business (for example, damage status, status of changes in the business that constitutes the business, etc.) must be grasped by the decision maker. Such information is referred to as “business-related information” in the following examples, but it is difficult for decision-makers to grasp these “business-related information” when a company encounters a disaster or accident. Therefore, “information related to the business” is estimated.

  By the way, a business in a company is usually composed of a plurality of operations. In addition, the business that constitutes the business may be composed of lower-level business. Specifically, for example, when there is “manufacturing and shipping business” as a business constituting the business, “manufacturing and shipping business” is, for example, “material procurement” and “assembly manufacturing” which are subordinate business , “Production Management”, and “Logistics”. In such a case, “manufacturing and shipping operations”, “material procurement”, “assembly manufacturing”, “production management”, and “logistics” are all “processes” that constitute the business. “Business” is a “higher process” composed of processes, and “material procurement”, “assembly manufacturing”, “production management”, and “logistics” are “lower processes” that constitute the higher processes. is there.

  Also, these “processes” in a business typically use resources. To give a specific example, the “Procurement of parts” business is the work of procuring parts from suppliers, and the suppliers who supply parts, the personnel who procure parts, and the procured parts This is a task that uses the information system that manages the resource as a resource. That is, the “material procurement” process uses “customer”, “personnel”, and “information system” as resources.

[Outline and Features of Business Information Estimation Device According to Embodiment 1]
Then, the outline | summary and characteristic of the business information estimation apparatus which concern on Example 1 are demonstrated using FIG. FIG. 1 is a diagram for explaining the outline and features of the business information estimation apparatus according to the first embodiment. In FIG. 1, there are an output screen by the business information estimation device in “daily life”, an output screen by the business information estimation device in “immediately after the disaster”, and an output screen by the business information estimation device in “after the first situation check”. Are arranged in chronological order.

  As described above, the business information estimation apparatus according to the first embodiment has an outline of estimating information related to a business, and has a main feature of estimating a change state of business associated with a disaster or an accident.

  Briefly explaining this main feature, as shown in FIG. 1, the business information estimation apparatus according to the first embodiment needs a resource in the process to indicate the relationship between the process constituting the business and the resource used in the process. Corresponding with the degree to become and hold. In addition, the business information estimation apparatus holds the relationship between the upper process constituted by the process and the lower process constituting the upper process in association with the degree of necessity of the lower process in the upper process. .

  Here, the “necessity degree” will be explained. For example, between the process “material procurement” and the resources “business partners”, “personnel”, and “information system”, Even if there is a shortage of personnel to perform or the information system that manages the procured parts goes down, it will not be impossible to procure parts, but there will be a serious problem for the suppliers who supply the parts. Then, it can be assumed in advance according to the actual state of business that there exists a “relationship” that it may become impossible to procure parts. In the “relationship” assumed in this way, the resource “business partner” is a resource (necessary condition) having a high “necessity degree” in the process “material procurement”, while the resource “personnel” or “information system”. "Is a resource (other than that) with a low" necessary degree "in the process" material procurement ".

  Further, the business information estimation apparatus according to the first embodiment estimates information related to the process state from the information related to the resource state based on the relationship between the retained process and the resource. Furthermore, the business information estimation apparatus estimates information related to the state of the upper process from information related to the state of the lower process based on the relationship between the upper process and the lower process held.

  Here, when the estimation by the business information estimation device described above is described with a specific example, the relationship between the lower-level process and the resource is a relationship in which the degree of necessity of the resource in the lower-level process is high. In addition, when the information regarding the state of the resource is in a state of “necessary to deal with”, the business information estimation apparatus according to the first embodiment displays the information regarding the state of the lower process as “prioritized”. It is presumed that the situation is “necessary to deal with”. For example, as shown in “After confirming the initial situation” in FIG. 1, the relationship between the lower-level process “material procurement” and the resource “business partner” has a high degree of need for resources in the lower-level process (necessary) Condition), and the information related to the state of this resource “business partner” is “necessary to deal with”, the business information estimation device uses the lower-level process “material procurement” process. It is estimated that the information relating to the state of “is preferentially handled”.

  In another example, when the relationship between a higher-level process and a lower-level process is a relationship in which a higher-level process requires a lower-level process, and information on the status of this lower-level process Is in a state of “necessary to deal with priority”, the business information estimation apparatus according to the first embodiment designates information relating to the state of this higher-level process as “priority to deal with”. Presumed to be in a state. For example, as shown in “After the first situation check” in FIG. 1, the relationship between the upper process “manufacturing and shipping” and the lower process “assembly manufacturing” is the degree that the lower process is required in the upper process. Is a high relationship (necessary condition), and if the information related to the state of the lower-level process “assembly manufacturing” is “necessary to deal with preferentially”, the business information estimation device The information related to the process status of the higher-level process “manufacturing and shipping business” is estimated to be in a state where “priority is required”.

  In this way, the business information estimation apparatus according to the first embodiment estimates the status of the business that varies in various ways according to the damage status (estimates the status of the process that varies depending on the damage status of the resource), It becomes possible to estimate the status of changes in work associated with disasters and accidents. In addition, the business information estimation apparatus according to the first embodiment estimates the status of a business that varies in various ways depending on the damage status even in a business configured by multistage business (a process that varies depending on the damage status of a resource). Estimate the state of the process, and further estimate the state of the process composed of the process whose state is estimated.) As a result, even in a business composed of multiple stages of work, estimate the state of change of work due to disasters and accidents. Is possible.

  By the way, in addition to the above, the business information estimation apparatus according to the first embodiment, as shown in FIG. 1, includes information related to the process state, information related to the resource state, and the degree to which resources are required in the process. Is output to a monitor. In addition, the business information estimation apparatus according to the first embodiment is characterized in that information and a degree related to a state are classified in a form according to the state and the degree and output to a monitor.

  Here, the state classification will be described. The business information estimation apparatus according to the first embodiment classifies the information related to the state by a color corresponding to the state and outputs the information to the monitor. That is, as shown in the legend of FIG. 1, the color classification in the business information estimation apparatus according to the first embodiment includes “gray”, “orange”, “green”, “yellow”, “red”, and “black”. Is used. “Gray” is a color indicating that the process or resource is in an “unknown” state, and “Orange” is a color indicating that the process or resource is in an “unestimated” state due to lack of information. Yes, "green" is the color indicating that the process or resource is in "normal" status, and "yellow" is the status in which the process is "can be left", or the resource is "needs action" "Red" is the color indicating that the process is "prioritized to take action", and "Black" is the resource "unrecoverable" "Is a color indicating that the state is". "

  Further, the degree classification will be described. The business information estimation apparatus according to the first embodiment classifies the degree of need for resources in the process into a solid line and a broken line and outputs them to the monitor. That is, as shown in the legend of FIG. 1, the business information estimation apparatus according to the first embodiment indicates a relationship between a resource and a process having a high “needed degree” by a solid arrow, and the “necessary degree” The relationship between a resource with a low "" and a process is indicated by a dashed arrow.

  Here, the output by the business information estimation apparatus described above will be specifically described. First, when the business information estimation apparatus according to the first embodiment receives an instruction to start business information estimation due to the occurrence of a disaster or an accident, all processes are performed. Assuming that the information relating to the state of the resource and the information relating to the state of the resource are in an “unknown” state, the information relating to the state is set to “gray” and is output to the monitor.

  Next, the business information estimation device accepts input of information related to the resource state. For example, referring to FIG. 1, the business information estimation apparatus accepts input of information indicating a “normal” state as information relating to the state of the resource “product inventory”. Then, the business information estimation device outputs information related to the state of the input resource to the monitor. That is, as shown in “immediately after the disaster” in FIG. 1, the information related to the state of the resource “product inventory” is set to “green” and output to the monitor.

  Subsequently, the business information estimation apparatus according to the first embodiment estimates information related to the process state from the information related to the resource state based on the relationship between the retained process and the resource. However, at this stage, the process “logistics” is in a state where “estimation is not possible” due to lack of information. Therefore, as shown in “immediately after the disaster” in FIG. The status information is set to “orange” and output to the monitor.

  Next, the business information estimation apparatus according to the first embodiment similarly receives input of information relating to the state of the resource “transportation means” and performs the same processing. Note that “immediately after the disaster” in FIG. 1 indicates that the business information estimation apparatus outputs all the information related to the process state and the information related to the resource state to “gray” and outputs them to the monitor, and then the resource “product inventory”. And the information on the state of the resource and the information on the state of the related process are output to the monitor.

  In this way, the business information estimation apparatus according to the first embodiment accepts inputs for other resources in the same manner as shown in “After the first situation check” in FIG. 1 and outputs information related to the state of the resources to the monitor. The information related to the state of the lower process is estimated from the information related to the state of the resource, and the information related to the state of the estimated lower process is output to the monitor. Further, the business information estimation apparatus according to the first embodiment estimates information related to the state of the upper process from information related to the state of the lower process, and outputs the information related to the estimated state of the upper process to the monitor. .

  That is, as shown in “After the first situation check” in FIG. 1, the business information estimation apparatus according to the first embodiment has, for example, the resources “information system”, “transportation means”, and “product inventory” “normal”. The information regarding the state of the resource is received, and the information regarding the state of these resources is set to “green” and output to the monitor. Then, when the business information estimation device estimates the information related to the state of the process “distribution” from the information related to the state of the resource, the information related to the state of the process “distribution” is estimated to be “normal”. Therefore, the information related to the state of the estimated process “distribution” is set to “green” and output to the monitor.

  In another example, the business information estimation apparatus accepts input of information that the resource “business partner” is in a state of “necessary to deal with”, and the information related to the state of the resource “business partner” is “yellow”. And output to the monitor. Then, when the business information estimation device estimates the information related to the state of the process “material procurement” from the information related to the state of the resource “partner”, the information related to the state of the process “material procurement” Since it is estimated that the state is “necessary”, the information related to the state of the estimated process “material procurement” is set to “red” and output to the monitor.

  In this way, the business information estimation apparatus according to the first embodiment can make a decision maker grasp the change status of work associated with a disaster or accident. In addition, the business information estimation apparatus according to the first embodiment can make a decision maker intuitively recognize the state of a process and resources, the degree to which resources are required in the process, and the like. Also, with regard to the output of information related to the condition, triage (for the purpose of providing the best treatment for as many patients as possible under circumstances where medical functions are restricted, the urgency and severity of the patients, etc. If you introduce the concept of identification colors (severe group (red), moderate group (yellow), mild group (green), death group (black)) It becomes possible to make the information related to the state intuitively recognized by the decision maker.

[Configuration of Business Information Estimation Device According to Embodiment 1]
Next, the business information estimation apparatus according to the first embodiment will be described with reference to FIGS. FIG. 2 is a block diagram illustrating a configuration of the business information estimation apparatus according to the first embodiment, FIG. 3 is a diagram for explaining an output screen, and FIG. 4 is a diagram for explaining a relationship holding unit. 5 is a diagram for explaining the estimation policy storage unit, FIG. 6 is a diagram for explaining the output form policy storage unit, and FIG. 7 is a diagram for explaining the resource state information storage unit. FIG. 8 is a diagram for explaining the estimation result storage unit.

  As illustrated in FIG. 2, the business information estimation apparatus 10 according to the first embodiment includes an input unit 11, an output unit 12, an input / output control IF unit 13, a storage unit 20, and a control unit 30. .

  The input unit 11 is means for inputting data used for various processes by the control unit 30, operation instructions for performing various processes, and the like using a keyboard, a mouse, a storage medium, a communication unit, or the like. Specifically, the input unit 11 inputs a relationship between a lower-level process and a resource used for estimation by the estimation unit 33 to be described later, together with the degree of need for the resource in the lower-level process, and stores the relationship in the relationship holding unit 21. Let Further, the input unit 11 inputs the relationship between the upper process and the lower process used for estimation by the estimation unit 33 together with the degree of necessity of the lower process in the upper process, and stores the relationship in the relationship holding unit 21. .

  In addition, the input unit 11 inputs a policy used for estimation whose setting is received by an estimation policy reception unit 31 described later, and stores the policy in the estimation policy storage unit 22. Further, the input unit 11 inputs a policy related to a configuration whose setting is received by an output configuration policy reception unit 32 described later, and stores the policy in the output configuration policy storage unit 23. Further, the input unit 11 inputs information related to the resource state used for estimation by the estimation unit 33 and stores the information in the resource state information storage unit 24. In addition, the input unit 11 inputs an instruction to start business information estimation due to the occurrence of a disaster or an accident, and starts estimation by the estimation unit 33.

  The output unit 12 is a means for outputting the results of various processes by the control unit 30 and operation instructions for performing various processes to a monitor, a printer, a speaker, a communication unit, or the like. Specifically, the output unit 12 outputs a screen for inputting data by the input unit 11, an estimation result stored in the estimation result storage unit 25 described later, and the like. For example, the output unit 12 outputs a screen as shown in FIG. Here, the output screen shown in FIG. 3 will be described. As the related information in the business information estimation apparatus, the output unit 12 includes information such as “earthquake disaster” indicating the type of disaster, “disaster prevention weather information”, and “safety confirmation”. Information related to events such as (type, date, time, subject, etc.) is displayed.

  Further, for example, as illustrated in FIG. 3, the output unit 12 provides and displays three frames of “business / process”, “process / resource”, and “resource view”. Among these, “Business / Process” is a tree structure for the selected (clicked) business by classifying the upper processes composed of processes into “Important Business”, “General Business”, and “Other”. This is the frame to be displayed. Specifically, for example, when the “manufacturing / shipping” icon is clicked, although not shown in FIG. 3, the lower-level processes “material procurement”, “assembly manufacturing”, “production” "Management" and "Logistics" icons are displayed in a tree shape.

  By the way, when you look at the icon for “Manufacturing / Shipping Operations”, information related to the status of resources is also displayed (information related to the status of resources used by “Manufacturing / Shipping Operations”, which is a higher-level process, The relationship with the process is omitted). In FIG. 3, for convenience of explanation, information related to the resource state is displayed only for the icon of the manufacturing / shipping operation. However, information related to the resource state is combined for the icons of all the upper processes. It is normal to display.

  “Process / Resource” refers to the upper process selected in the “Business / Process” frame, the relationship between the upper process and the lower processes that make up the upper process. This is a frame that is displayed in a tree shape in association with the degree of necessity. For the selected lower-level process, the relationship between the lower-level process and the resource used in the lower-level process is displayed in a tree shape in association with the degree of resource requirement in the lower-level process. The “resource view” is a frame that displays specific information about the resource selected in the “process resource” frame.

  Here, the state classification in FIG. 3 will be described. The output unit 12 classifies the information related to the state by a color corresponding to the state and outputs the information to the monitor. That is, as shown in the legend of FIG. 3, the color classification in the business information estimation apparatus according to the first embodiment includes “gray”, “orange”, “green”, “yellow”, “red”, and “black”. Is used. “Gray” is a color indicating that the process or resource is in an “unknown” state, and “Orange” is a color indicating that the process or resource is in an “unestimated” state due to lack of information. Yes, "green" is the color indicating that the process or resource is in "normal" status, and "yellow" is the status in which the process is "can be left", or the resource is "needs action" "Red" is the color indicating that the process is "prioritized to take action", and "Black" is the resource "unrecoverable" "Is a color indicating that the state is". "

  3 will be described. The business information estimation apparatus according to the first embodiment classifies the degree of resource requirement in the process into a solid line and a broken line according to the degree, and outputs the result to the monitor. That is, as shown in the legend of FIG. 3, the business information estimation apparatus according to the first embodiment indicates a relationship between a lower level resource and a process having a high “needed degree” by a solid line, and the “necessary degree”. The relationship between lower-level resources and processes having a low “” is indicated by a broken line.

  The difference between the output screen shown in FIG. 1 and the output screen shown in FIG. 3 will be described. The output screen shown in FIG. 3 has a user interface for the purpose of outputting more information on one screen. It has been changed. However, the business information estimation apparatus according to the first embodiment outputs information related to the state of the resource together with information related to the state of the process, outputs the degree of need for the resource in the process, and further relates to the information related to the state If the output is classified and output in a form according to the state and the degree, the output by the other user interface is possible regardless of whether it is the output screen shown in FIG. 1 or the output screen shown in FIG. Even if it is a screen, any may be sufficient. In addition, in the output screen of FIG. 1 or FIG. 3, for convenience of explanation, “color” that classifies the information related to the state is shown in association with “pattern”. Is output in color display.

  The input / output control IF unit 13 is means for controlling data transfer between the input unit 11 and the output unit 12, and the storage unit 20 and the control unit 30.

  The storage unit 20 is a means for storing data used for various processes performed by the control unit 30, and as particularly closely related to the present invention, as shown in FIG. 2, a relationship holding unit 21 and an estimated policy storage unit 22, an output form policy storage unit 23, a resource state information storage unit 24, and an estimation result storage unit 25. The relationship holding unit 21 corresponds to the “holding procedure” described in the claims.

  In the storage unit 20, the relationship holding unit 21 is a unit that holds the relationship between the lower-level process and the resource used in the lower-level process in association with the degree of resource requirement in the lower-level process. is there. Further, the relationship holding unit 21 holds the relationship between the upper process constituted by the process and the lower process constituting the upper process in association with the degree of necessity of the lower process in the upper process. Means. Specifically, the relationship holding unit 21 is a relationship between a lower-level process and a resource used for estimation by the estimation unit 33 described later, and a relationship between a higher-level process and a lower-level process used for estimation by the estimation unit 33. Is means for storing data input by the input unit 11.

  Here, the “necessity degree” will be explained. For example, between the process “material procurement” and the resources “partner”, “personnel”, and “information system”, “material procurement personnel” Even if there is a shortage or the information system that manages the procured parts goes down, it will not be impossible to procure parts, but if a serious problem occurs in the supplier who supplies the parts, It can be assumed in advance according to the actual state of business that there is a “relationship” that it may become impossible to procure parts. In the “relationship” assumed in this way, the resource “business partner” is a resource (necessary condition) having a high “necessity degree” in the process “material procurement”, while the resource “personnel” or “information system”. "Is a resource (other than that) with a low" necessary degree "in the process" material procurement ".

  For example, as shown in FIG. 4, the relationship holding unit 21 has a higher-level process “manufacturing and shipping business” and lower-level processes “component procurement”, “assembly manufacturing”, and “production management” that constitute “manufacturing and shipping business”. And the relationship with “logistics” are held in association with the degree of necessity of the lower process in the upper process (displayed in the “necessity” column next to “lower process”). That is, as shown in FIG. 4, in the case of the first embodiment, the upper processes “manufacturing and shipping” require a lower process “assembly manufacturing”, “production management”, and “distribution”. However, the upper process “manufacturing and shipping” requires a lower process “material procurement”.

  Further, for example, as shown in FIG. 4, the relationship holding unit 21 determines the relationship between the subordinate processes “material procurement”, “assembly manufacturing”, “production management”, and “distribution” and the resources to the subordinate processes. In association with the degree of need for resources (displayed in the “necessity” column next to “resources”). That is, as shown in FIG. 4, in the case of Example 1, the resource “customer” is highly necessary in the lower-level process “material procurement”, but the resources “personnel” and “information system” are necessary. Is less likely. The same applies to the other lower processes. For convenience of explanation, FIG. 4 shows the tabular relationship holding unit 21, but the actual relationship holding unit 21 stores data in a predetermined format such as a CSV (Comma Separated Values) format.

  The estimation policy storage unit 22 is a means for storing a policy used for estimation. Specifically, the estimation policy storage unit 22 relates to a policy when information related to a lower-level process state is estimated from information related to a resource state by an estimation unit 33 to be described later, and to a state of a lower-level process. Means for storing a policy when information related to the state of a higher-level process is estimated from information, and storing data that is input by the input unit 11 and whose setting is received by an estimation policy receiving unit 31 to be described later It is.

  For example, as shown in FIG. 5A, the estimation policy storage unit 22 stores a policy when information related to the state of the lower process is estimated from information related to the resource state. The policy shown in (A) of FIG. 5 will be described. The policy in the first line of (A) is when the relationship between the lower-level process and the resource is a relationship in which the lower-level process has a high degree of need for the resource. (When the "Necessary degree" column is "Required condition") and the information related to the state of this resource is "Unrecoverable", or the degree to which the resource is required in the lower process One or more of the resources used in the lower-level process is one of the cases where the resource is in a high relationship and the information related to the state of this resource is in the state of “necessary to deal with” When it exists, the policy is that it is estimated that the information related to the state of this lower-level process is in a state of “necessary to deal with preferentially”.

  The policy in the second row of (A) is that the relationship between the lower-level process and the resource is a relationship that requires a lower level of resource in the lower-level process (the “necessity” column is “required condition”). Is not)), and the information related to the state of this resource is in an “unrecoverable” state, or the resource is required to be in a low-level process in a lower process, and If there is one or more of the resources used in the lower-level process in any of the cases where the information related to the status of this resource is “necessary to deal with”, the lower-level process The information relating to the state is a policy of presuming that the state is “can be left unattended” (provided that the policy on the first line is not satisfied).

  Also, the policy on the third line in (A) is for the cases other than the above two policies, that is, when the information on the status of all resources used in the lower processes is “normal”. The policy is to estimate that the information related to the state of the lower-level process is a “normal” state.

  Further, as shown in FIG. 5B, the estimated policy storage unit 22 stores a policy when information related to the state of the upper process is estimated from information related to the state of the lower process. Referring to the policy shown in FIG. 5B, the policy in the first line of (B) has a high degree of relationship between the upper process and the lower process, and the higher process requires the lower process. If it is a relationship (when the “necessity” column is “necessary condition”) and the information related to the state of this lower-level process is “need to take preferential treatment”, or Similarly, if the upper level process has a high degree of need for a lower level process and the information related to the status of the lower level process is in a state where it can be left unattended, The policy is that when there is one or more lower-level processes used in this process, the information related to the status of this higher-level process is presumed to be in a state that requires preferential treatment. It is.

  The policy in the second row in (B) is the case where the relationship between the upper process and the lower process is a relationship in which the lower process is required to be lower in the upper process (“necessity” column). Is "not a necessary condition"), and the information related to the status of this lower-level process is a status that "priority is required", or a lower-level process is also required in the higher-level process If the relationship is low and the information related to the status of this lower-level process is “can be left unattended”, the lower-level process used by the higher-level process If there is more than one, the information regarding the status of this higher-level process is assumed to be in a “can be neglected” state (provided that the first line policy is not satisfied). It is a policy.

  In addition, the policy on the third line in (B) is in the case other than the above two policies, that is, when the information related to the status of all the lower processes constituting the upper process is “normal”, The information regarding the state of this higher-level process is a policy of estimating that the state is “normal”.

  In the first embodiment, the policy shown in FIG. 5 has been described as the policy used for estimation. However, the present invention is not limited to this. For example, the relationship between the upper process and the lower process is higher. Only when the lower level process requires a lower level of the process and when the information related to the status of the lower level process is in a state requiring preferential treatment. If a policy that can be estimated appropriately in accordance with the business form and situation, such as a policy of presuming that the information related to the process status is in a state that "priority is required", specify The content of this policy may be any.

  The output form policy storage unit 23 is a means for storing a policy relating to an output form. Specifically, the output form policy storage unit 23 outputs the information related to the state of the process and the resource and the necessary degree by the form output unit 34 to be described later in a form according to the state and degree. This is a means for storing a policy at the time, and means for storing data that is input by the input unit 11 and whose setting is received by the output form policy receiving unit 32 described later.

  For example, as illustrated in FIG. 6, the output form policy storage unit 23 stores a policy when information related to the state of a process or resource is output after being classified by a color according to the state. The policy shown in FIG. 6 will be described. The policy on the first line is a policy when information related to the state of the process is output after being classified by colors according to the state. The output form policy storage unit 23 “Green” is a color indicating that the process is in a “normal” state, “Yellow” is a color indicating that the process is in a “Leavable” state, and “Red” is a color indicating that the process is The policy of the color indicating that the state is “priority handling required” is stored.

  The policy on the second line is a policy when information related to the state of the resource is output after being divided into colors according to the state. The output form policy storage unit 23 indicates that “green” “Normal” is a color indicating that the resource is “normal”, “Yellow” is a color indicating that the resource is “necessary to deal with”, and “Black” indicates that the resource is “unrecoverable” The policy of being a color indicating the state is stored.

  In the first embodiment, as the policy stored in the output form policy storage unit 23, the policy when the information related to the state of the process or the resource is divided and output by the color according to the state has been described. The present invention is not limited to this, and is output after being classified by processing according to the state (for example, when it is in a state requiring “priority handling is required”, mail is transmitted). Any policy may be used as long as the policy is divided and output in a form according to the state. Further, in FIG. 6, the case where the output form policy storage unit 23 stores the policy when it is divided and output in a form according to the state has been described, but the output form policy storage unit 23 is necessary. The policy for sorting and outputting in the form corresponding to the degree of the is also stored.

  The resource state information storage unit 24 is means for storing information related to the state of the resource. Specifically, the resource state information storage unit 24 stores information on the resource state used when the estimation unit 33 described later estimates information on the process state from information on the resource state. Means for storing data input by the input unit 11.

  For example, as shown in FIG. 7, the resource state information storage unit 24 stores resources and information related to resource states in association with each other. FIG. 7 shows an example of information related to the state of the resource input by the input unit 11, but the information related to the state of the resource “business partner” is in a state of “necessary to deal with”. Indicates that the information related to the state of the resource “building equipment” is “unrecoverable” (unrecoverable), and the information related to the state of the resource “information system” is “normal” In other words, the information on the state of the resource is also shown.

  The estimation result storage unit 25 is a means for storing the estimated result. Specifically, the estimation result storage unit 25 is a means for storing an estimation result used when being output to a predetermined output unit by the form output unit 34 to be described later. It is means for storing a result of estimating information related to a state of a lower process from information related to a state and a result of estimating information related to a state of a higher process from information related to a state of a lower process.

  For example, as shown in FIG. 8, the estimation result storage unit 25 holds the upper process and the estimation result in association with each other, and holds the lower process and the estimation result in association with each other. FIG. 8 shows an example of the estimation result estimated by the estimation unit 33. The estimation result of the information related to the state of the higher-level process “manufacturing / shipping” indicates that “priority is required”. Indicates that it is in a state (priority action required), indicates that the estimated result of information related to the status of the lower-level process “material procurement” is “need to take action preferentially” (priority action required), Indicates that the estimation result of the information related to the status of the lower-level process “assembly manufacturing” indicates a status where “priority is required” (priority required), and information related to the status of the lower-level process “production management” Indicates that the result of the estimation is “can be neglected” (can be neglected), and the estimation result of the information related to the status of the lower-level process “logistics” is “normal” (normal) .

  In FIG. 8, the estimation result storage unit 25 stores the upper process, the estimation result, the lower process, and the estimation result in association with each other, and in addition to the degree that the lower process is required in the upper process. In this example, the resource used in the lower process, the degree of need for the resource in the lower process, and the information related to the state of each resource are stored in association with each other. The estimation result storage unit 25 is not limited, and only stores the upper process, the estimation result, the lower process, and the estimation result in association with each other. The other storage units (for example, the relationship holding unit 21, the resource) The state information storage unit 24) and the business information estimation device store predetermined data in association with each other using a mechanism such as RDB (Relational Data Base). In the case, it may be either the database design policy. For convenience of explanation, FIG. 8 shows the estimation result storage unit 25 in tabular form, but the actual estimation result storage unit 25 stores data in a predetermined format such as CSV (Comma Separated Values) format. To do.

  Here, returning to FIG. 2, the control unit 30 is a means for controlling the business information estimation apparatus 10 to execute various processes, and particularly as closely related to the present invention, as shown in FIG. The estimation policy receiving unit 31, the output form policy receiving unit 32, the estimation unit 33, and the form output unit 34 are provided. The estimation unit 33 corresponds to the “estimation procedure” described in the claims.

  In the control unit 30, the estimation policy receiving unit 31 is a unit that receives a setting for a policy used for estimation. Specifically, the estimation policy receiving unit 31 uses a policy when information related to the process state is estimated from information related to the resource state by the estimation unit 33 described later, and information related to the state of the lower process. This is a policy when information related to the state of the upper process is estimated, and is a means for receiving the setting input by the input unit 11. The policy that has received the setting is stored in the estimation policy storage unit 22.

  For example, the estimation policy accepting unit 31 is configured to estimate the information related to the process state from the information related to the resource state as illustrated in FIG. 5A or the policy illustrated in FIG. For such a policy that information related to the state of the upper process is estimated from information related to the state of the lower process, the setting is accepted.

  The output form policy accepting unit 32 is a means for accepting settings for a policy relating to an output form. Specifically, the output form policy accepting unit 32 outputs information related to the state of the process or resource and the necessary degree thereof in a form according to the state or degree by the form output unit 34 described later. The policy is a means for receiving the setting input by the input unit 11, and the policy for which the setting has been received is stored in the output form policy storage unit 23.

  For example, the output form policy accepting unit 32 accepts a setting for a policy when information related to the state of a process or resource as shown in FIG.

  The estimation unit 33 is means for estimating information related to a process state from information related to a resource state. Specifically, the estimation unit 33 stores the resource state information storage unit 24 in accordance with the policy used for estimation stored in the estimation policy storage unit 22 based on the relationship between the process and resource stored in the relationship holding unit 21. Information relating to the state of the process is estimated from the information relating to the state of the resource stored, and the estimation result is stored in the estimation result storage unit 25.

  The estimation unit 33 is means for further estimating information relating to the state of the upper process from information relating to the state of the lower process. Specifically, the estimation unit 33 stores the estimation result according to the policy used for the estimation stored in the estimation policy storage unit 22 based on the relationship between the upper process and the lower process stored in the relationship holding unit 21. The information related to the state of the upper process is further estimated from the information related to the state of the lower process stored in the unit 25, and the estimated result is stored in the estimation result storage unit 25.

  Here, with reference to FIG. 8, the estimation of the estimation unit 33 in the first embodiment will be described with a specific example. The estimation unit 33 relates the lower-level process “material procurement” and the resources “partner”, “personnel”, and “information system” used in the lower-level process “material procurement” (in order, necessary conditions and necessary Information on the status of the lower-level process “material procurement” is estimated from the information on the status of the resources “business partner”, “personnel”, and “information system”.

  In the example shown in FIG. 8, the information related to the state of the resource “business partner” is in a state “necessary to deal with”, and the information related to the state of the resource “person” is in a state “necessary to deal with”. The information related to the state of the resource “information system” is “normal”. Next, since the estimation unit 33 according to the first embodiment performs estimation according to the policy used for estimation stored in the estimation policy storage unit 22, the resource shown in (A) of FIG. If the information related to the status of the “partner” is “needs handling”, the information related to the status of the lower-level process “material procurement” is the status “needs handling preferentially”. Estimated.

  By the way, the estimation result of the information related to the status of the lower-level process “member procurement” has priority over the estimation result based on the information related to the status of other resources. That is, for example, if the information related to the state of the resource “personnel” that is not a necessary condition is a state that “needs to be dealt with”, the information related to the state of the lower-level process “material procurement” is in a “can be left unattended” state It can be estimated once. However, in the end, the estimation result based on the information related to the state of the resource “business partner”, which is a necessary condition, overturns the estimation result indicating that the state can be left unattended.

  As described above, the estimation result of the information related to the state of the lower-level process may vary depending on which of the resources used in the lower-level process is estimated based on the information related to the state of the resource. is there. Therefore, the estimation unit 33 according to the first embodiment prioritizes the estimation result of the information related to the state of the resource that is the necessary condition when the resource that is the necessary condition exists among the resources used in the lower processes. In other words, if the information related to the state of the resource, which is a necessary condition, is in an “unknown” state, the information related to the state of the lower-level process is positioned as being in an “unestimable” state.

  In addition, when estimating information related to the status of lower-level processes, if the information related to the status of some of the resources used in the lower-level processes is missing, correct estimation results cannot be obtained. There is. Therefore, when the estimation unit 33 in the first embodiment cannot obtain a correct estimation result because the information related to the state of some resources is lacking, the information related to the state of the lower process is “unestimated”. It is positioned as a state.

  In another example, the estimation unit 33 includes the upper process “manufacturing / shipping” and the lower processes “component procurement”, “assembly manufacturing”, and “production management” that constitute the upper process “manufacturing / shipping”. , And "Logistics" (in order, not necessary conditions, necessary conditions, necessary conditions, necessary conditions), subordinate processes "material procurement", "assembly manufacturing", "production management", and "distribution" The information related to the state of the higher-level process “manufacturing / shipping” is estimated from the information related to the state.

  In the example shown in FIG. 8, the information related to the state of the process “component procurement” is in a state that “priority is required”, and the information related to the state of the process “assembly manufacturing” is “priority in response”. Necessary ”, information relating to the state of the process“ production management ”is“ negotiable ”, and information relating to the state of the process“ distribution ”is“ normal ”. Next, since the estimation unit 33 according to the first embodiment performs estimation according to the policy used for estimation stored in the estimation policy storage unit 22, the process shown in FIG. 5B is a necessary process. If the information related to the state of “assembly manufacturing” is in a state that “priority is required”, the information related to the status of the upper process “manufacturing / shipping” is “priority is required”. It is estimated that

  The form output unit 34 includes information related to the estimated process state, information related to the resource state, the degree that the resource is required in the process, and the degree that the lower process is required in the upper process. It is a means for dividing and outputting in a form according to the state and degree. Specifically, the form output unit 34 includes the estimation result of the information related to the process state stored in the estimation result storage unit 25, the information related to the resource state, the degree that the resource is required in the process, In accordance with the policy relating to the output form stored in the output form policy storage unit 23, the degree at which the lower process is required is divided into forms according to the state and degree and output to the output unit 12.

  For example, as illustrated in FIG. 8, the form output unit 34 may display the figure when the estimation result of the information related to the state of the lower-level process “member procurement” is “necessary to deal with priority”. Referring to the policy shown in FIG. 6, “red” is set and output to the output unit 12. In another example, as illustrated in FIG. 8, the form output unit 34 illustrated in FIG. 6 indicates that the information related to the state of the resource “business partner” is in a state of “necessary to deal with”. Referring to the policy, the output unit 12 is made to output “yellow”.

[Procedure for processing by the business information estimation apparatus according to the first embodiment]
Next, a procedure of processing performed by the business information estimation apparatus according to the first embodiment will be described with reference to FIG. FIG. 9 is a flowchart of a process procedure performed by the business information estimation apparatus according to the first embodiment. Note that the business information estimation apparatus 10 according to the first embodiment is “normal” for the information related to the state of the process constituting the business and the information related to the state of the resources used in the process in daily operation. Information indicating the state is stored in the estimation result storage unit 25, and the information relating to all states is set to “green” in the form output unit 34 and is output to the output unit 12 (monitor). The following shows a processing procedure when the business information estimation apparatus 10 is switched from daily operation to operation when a disaster or accident occurs.

  First, the business information estimation apparatus 10 according to the first embodiment determines whether an instruction to start business information estimation due to the occurrence of a disaster or an accident has been received (step S901). When the instruction has not been accepted (No at Step S901), the business information estimation apparatus 10 returns to the process of waiting for the business information estimation start instruction.

  On the other hand, when the instruction is accepted (Yes at step S901), the business information estimation apparatus 10 provides information indicating that the information regarding the process state and the information regarding the resource state are all “unknown”. The information is stored in the estimation result storage unit 25, and the information relating to all the states is set to “gray” in the form output unit 34 and output to the output unit 12 (step S902).

  Next, the business information estimation apparatus 10 determines whether or not an input of information related to the resource state has been received (step S903). When the input is not received (No at Step S903), the business information estimation device 10 returns to the process of waiting for the input of the information related to the resource state.

  On the other hand, when the input is accepted (Yes at Step S903), the business information estimation apparatus 10 stores the information related to the state of the resource for which the input is accepted in the estimation result storage unit 25, and in the form output unit 34, the predetermined information is stored. The color is output to the output unit 12 (step S904).

  Then, the business information estimation device 10 tries to estimate the information related to the state of the lower process from the information related to the state of the resource in the estimation unit 33 based on the relationship between the lower process and the resource (step S905). . Here, in the business information estimation apparatus 10 according to the first embodiment, the estimation unit 33 tries to estimate a lower-level process related to the resource that has received the input.

  Subsequently, the business information estimation apparatus 10 determines whether or not information related to the state of the lower process has been estimated (step S906). Here, when the business information estimation apparatus 10 according to the first embodiment cannot perform a unique estimation or a correct estimation by estimating with a resource that has received an input (or with a resource that has received an input in the past), It is determined that this is a case where the estimation was not possible. When the estimation cannot be performed (No at Step S906), the business information estimation apparatus 10 stores information indicating that the state of the lower process is in an “unestimable” state in the estimation result storage unit 25. In the form output unit 34, the information related to the state of the lower process is set to “orange” and output to the output unit 12 (step S912). Then, the business information estimation apparatus 10 returns to the process of waiting for reception of input of information relating to the resource state.

  On the other hand, if it can be estimated (Yes at step S906), the business information estimation apparatus 10 stores the estimation result in the estimation result storage unit 25 for the information related to the estimated lower process state, and the form output unit 34 In step S907, information relating to the state of the lower process is set to a predetermined color and output to the output unit 12 (step S907).

  Next, the business information estimation device 10 tries to estimate the information related to the state of the lower process from the information related to the state of the upper process based on the relationship between the upper process and the lower process in the estimation unit 33. (Step S908).

  Subsequently, the business information estimation device 10 determines whether or not information related to the state of the upper process has been estimated (step S909). Here, the business information estimation apparatus 10 according to the first embodiment performs unique estimation by performing estimation based on information related to the state of the lower process (or together with information related to the state of the lower process estimated in the past). Or when it cannot estimate correctly, it is judged that it is a case where it was not able to estimate. When the estimation cannot be performed (No at Step S909), the business information estimation apparatus 10 stores, in the estimation result storage unit 25, information indicating that the information regarding the state of the higher-level process is in an “unestimable” state. In the form output unit 34, the information related to the state of the higher-level process is set to “orange” and output to the output unit 12 (step S913). Then, the business information estimation apparatus 10 returns to the process of waiting for reception of input of information relating to the resource state.

  On the other hand, when the estimation is successful (Yes in step S909), the business information estimation apparatus 10 stores the estimation result in the estimation result storage unit 25 for the information related to the estimated upper process state, and the form output unit 34 In step S910, the information related to the state of the higher-level process is output to the output unit 12 in a predetermined color (step S910).

  Next, the business information estimation apparatus 10 determines whether there is information related to other inputable resource states (step S911). If there is (Yes at step S911), the business information estimation apparatus 10 returns to the process of waiting for reception of input of information relating to the state of the resource. On the other hand, if there is no other information related to the state of the resource that can be input (No at step S911), the business information estimation apparatus 10 ends the business information estimation process.

  As described above, the business information estimation apparatus 10 according to the first embodiment estimates the status of the business that varies in various ways according to the damage status (estimates the status of the process that varies depending on the damage status of the resource). In addition, it becomes possible to estimate the fluctuation status of work associated with disasters and accidents. In addition, the business information estimation apparatus 10 according to the first embodiment estimates the status of business that varies in various ways depending on the damage status even in a business configured by multistage business (varies depending on the resource damage status). Estimate the state of the process, and further estimate the state of the process composed of the process whose state is estimated.) As a result, even in a business composed of multiple stages of work, estimate the state of change of work due to disasters and accidents. It becomes possible.

  In the first embodiment, every time the business information estimation apparatus 10 accepts input of information related to a resource state, the business information estimation apparatus 10 tries to estimate information related to a lower process state from the information related to the resource state. The process proceeds to the next process by determining whether or not the process has been completed, and every time the information related to the state of the lower process is estimated, the information related to the state of the upper process is obtained from the information related to the state of the lower process. Although the case where the estimation is tried and it is determined whether or not the estimation can be performed and the process proceeds to the next process has been described, the present invention is not limited to this, and the input of information on the state of all resources is accepted. After that, information related to the state of the lower-level process is estimated from information related to the state of the resource, and information related to the state of all the lower-level processes is estimated, and then information related to the state of the lower-level process is used. Information related to the state of a higher-level process, information about the state of a lower-level process is received preferentially when input of information related to the state of a resource, which is a necessary condition, is preferentially received The order of processing may be any, for example, when estimating at any time when it can be estimated.

[Effect of Example 1]
As described above, according to the first embodiment, there is a business information estimation program that causes a computer to execute a method for estimating information related to a business, and the relationship between the processes that constitute the business and the resources that are used in the process is as follows. Since the resource is held in association with the degree to which the resource is required in the process, the information related to the process state is estimated from the information related to the resource state based on the relationship between the held process and the resource. As a result, it is possible to estimate the state of change of work associated with a disaster or accident as a result of estimating the state of work that varies in various ways (estimating the state of a process that fluctuates according to the damage situation of resources). In addition, it exists as a result of estimating the state of the process simply by inputting information related to the state of the resource (eg, personnel, equipment, equipment, etc.) that is directly damaged by a disaster etc. By simply collecting simple information, it becomes possible to estimate the status of business fluctuations.

  In addition, according to the first embodiment, the relationship between the upper process constituted by the process and the lower process constituting the upper process is further held in association with the degree of necessity of the lower process in the upper process. Since the information on the state of the upper process is further estimated from the information on the state of the lower process on the basis of the relationship between the held upper process and the lower process, the business constituted by multi-stage work In, we estimate the status of the business that varies in various ways depending on the damage status (estimate the status of the process that varies depending on the damage status of the resource, and further determine the status of the process composed of the estimated processes. Estimate) As a result, even in a business composed of multiple stages of work, it is possible to estimate the fluctuation status of work due to disasters and accidents. It becomes ability.

  Further, according to the first embodiment, the information related to the state of the resource is information indicating that the resource is in a normal state, information indicating that the resource is in a state that requires handling, or the resource cannot be recovered. Since information related to the state of the process is estimated according to which of the information indicating the state, the state of the process is estimated from the information related to the state of the resource determined in the three stages. It becomes possible to easily estimate the fluctuation state of the business accompanying the accident without making a complicated determination.

  Further, according to the first embodiment, as information related to the state of the process, information indicating that the process is in a normal state, information indicating that the process is in a negligible state, or the process is preferentially dealt with. Since any of the information indicating the necessary state is estimated, the process state is estimated in three stages. As a result, it is possible to simply estimate the fluctuation state of the business due to the disaster or accident.

  Further, according to the first embodiment, setting is accepted for a policy used for estimation, and information relating to a process state is estimated from information relating to a resource state according to the policy used for estimation for which the setting is accepted. In such a case, as a result of the estimation according to the changed policy, it becomes possible to estimate the change state of the business accompanying the disaster or the accident flexibly according to the situation.

  Further, according to the first embodiment, since information related to the estimated process state is output to a predetermined output unit (for example, a monitor, a speaker, a communication unit, etc.), information related to the estimated process state is output. As a result, it becomes possible for the decision-maker to grasp the fluctuation state of the business due to the disaster or accident.

  Further, according to the first embodiment, since information related to the resource state is further output together with information related to the process state estimated from the information related to the resource state, together with information related to the estimated process state, As a result of the output of information relating to the state of the resource, it becomes possible for the decision maker to grasp the status of changes in business associated with a disaster or accident and the information on resources used in the business.

  Further, according to the first embodiment, together with information related to the process state estimated from the information related to the resource state and information related to the resource state, the degree to which the resource is required in the process is further output. This makes it possible for the decision-maker to recognize the priority order of resources required for recovery. In addition, the intention that resources that are considered to be highly necessary in many processes are important resources, and that resources that are not considered to be necessary in any process are not important resources. It becomes possible to make the decision maker recognize.

  In addition, according to the first embodiment, information and / or degree related to a state is output after being classified in a form according to the state and / or the degree, so that the state of a process or resource and the degree of need for a resource in the process Etc. can be made intuitive to the decision maker. In addition, for example, regarding the output of information related to the state, triage (for the purpose of providing the best treatment for as many patients as possible under circumstances where medical functions are restricted, Introduce the concept of identification color (severe group (red), moderate group (yellow), mild group (green), death group (black)) adopted by the treatment priority according to the degree, etc. Then, it becomes possible to make the information regarding a state intuitively recognized by a decision maker.

  In addition, according to the first embodiment, setting is received for a policy relating to a form, and output is performed according to the policy relating to the form in which the setting is accepted. Therefore, the state of a process or resource, the degree to which a process needs a resource, etc. It is possible to make the decision maker intuitively change it in response.

  As in the first embodiment, when the information related to the resource state is information indicating that the resource is in an unrecoverable state, the business information estimation apparatus determines that the information related to the resource state is “unrecoverable”. However, the present invention is not limited to this, and the business information estimation apparatus further outputs a resource alternative resource to the monitor. In addition, the present invention can be similarly applied. Hereinafter, as a second embodiment, a method in which the business information estimation apparatus further outputs a resource alternative resource to a monitor will be described with reference to FIG. FIG. 10 is a diagram for explaining the output of the alternative resource.

  The business information estimation apparatus according to the second embodiment holds, in the relationship holding unit, the relationship between the lower process and the resource used by the lower process in association with the degree of need for the resource in the lower process. In addition, unlike the first embodiment, for a replaceable resource, the resource and the substitute resource are associated with each other and held. For example, as an alternative resource for the resource “building facility”, “alternative facility” is associated and held. The business information estimation apparatus according to the second embodiment similarly holds resources and alternative resources in association with each other in the estimation result storage unit.

  In the second embodiment, a case has been described in which information in which a resource is associated with an alternative resource is held in the relationship holding unit and the estimation result storage unit, but the information on the alternative resource in the relationship holding unit is RDB. The database design policy may be any as long as the business information estimation apparatus holds data in association with each other, such as when the estimation result storage unit holds the data in association with each other.

  In addition, the business information estimation apparatus according to the second embodiment is implemented in addition to storing the policy when the information related to the resource state is output by being classified by the color according to the state in the output form policy storage unit. Unlike Example 1, when a replaceable resource is in an “unrecoverable” state, a policy that the replaceable resource is output is stored. For example, when the resource “building equipment” is in the “unrecoverable” state, the policy that the alternative resource “alternative equipment” is output is stored.

  Further, the business information estimation apparatus according to the second embodiment includes, in the form output unit, information related to the estimated process state, information related to the resource state, the degree of resource required in the process, and the upper process. In the case where the substitutable resource is in an “unrecoverable” state, unlike the first embodiment, in addition to outputting the degree of necessity of the lower-level process in the form according to the state and the degree, The alternative resource is further output to the output unit.

  For example, as shown in FIG. 10, when the information related to the state of the resource “building equipment” used in the lower-level process “assembly manufacturing” is “unrecoverable”, the business information according to the second embodiment The estimation device refers to the policy stored in the output form policy storage unit, refers to the alternative resource held in the relationship holding unit (or the estimation result storage unit), and further causes the monitor to output the alternative resource “alternative equipment”. .

  In FIG. 10, the information related to the status of the alternative resource “alternative equipment” is not information indicating that the status is “normal” (green) but information indicating that the status is “necessary to deal with”. “Yellow” means that the “alternative equipment” is currently being started up and has not yet reached normal operation.

  In this manner, the business information estimation apparatus according to the second embodiment can make a decision maker recognize a substitute resource when the substituteable resource becomes unrecoverable.

  Moreover, the output screen shown in FIG. 1 or FIG. 3 is demonstrated as an output screen of the business information estimation apparatus which concerns on Example 1, and the output screen shown in FIG. 10 as an output screen of the business information estimation apparatus which concerns on Example 2 until now. However, the present invention is not limited to this, outputs information related to the state of the resource together with information related to the state of the process, outputs the degree of need for the resource in the process, and If the information and the degree related to the state are classified and output in a form according to the state and the degree, an output screen by other user interface may be used. In the following, FIG. 11 will be described as an output screen of the business information estimation apparatus according to the third embodiment. FIG. 11 is a diagram for explaining an output screen of the business information estimation apparatus according to the third embodiment.

  As shown in FIG. 11, the output screen of the business information estimation apparatus according to the third embodiment is different from the first or second embodiment in that the output screen is divided in a form according to the degree. Specifically, in FIG. 11, for the upper process “manufacturing and shipping business”, the lower processes “assembly manufacturing”, “production management”, and “distribution”, the information related to the process state is “face coating”. Is output. On the other hand, for the lower-level process “material procurement”, information relating to the process state is output in “frame filling”.

  The difference between “surface painting” and “frame painting” will be described. The business information estimation apparatus according to the third embodiment determines the degree to which a lower process is required in an upper process depending on the degree. And “Paint” and output to the monitor. That is, as shown in the legend of FIG. 11, the business information estimation apparatus according to the third embodiment outputs “surface painting” with respect to the relationship between a higher-level process and a lower-level process having a high “necessity degree”. The relation between the upper process and the lower process having a low “necessary degree” is output as “frame filling”.

  That is, the output screen in FIG. 11 is a higher-level process “manufacturing / shipping”, and the lower-level processes “assembly manufacturing”, “production management”, and “distribution” have a high “degree of necessity”, but the lower-level processes “Material procurement” indicates that the “necessity” is low. Note that FIG. 11 shows an output screen in which only the degree that the lower process is required in the upper process is classified into “surface painting” and “frame painting” according to the degree and output to the monitor. The degree of need for resources in the lower-level processes may also be classified into “surface painting” and “frame painting” according to the degree and output to the monitor.

  By the way, although the business information estimation apparatus which concerns on Example 1- Example 3 was demonstrated until now, this invention may be implemented with a various different form other than an above-described Example. Therefore, in the following, a different embodiment will be described as the business information estimation apparatus according to the fourth embodiment.

[Estimation method]
In the above embodiment, the business information estimation apparatus is information related to a business composed of multi-stage processes (a business composed of a higher-order process constituted by processes and a lower-order process constituting a higher-order process). However, the present invention is not limited to this, and the present invention can also be applied to the case of estimating information related to a business constituted by a single stage process. In this case, the business information estimation apparatus holds only the relationship between the process and the resource, and estimates only the information related to the process state from the information related to the resource state.

  In the above embodiment, the resource status information is information indicating that the resource is in a normal state, information indicating that the resource is in a state that needs to be dealt with, or a state in which the resource cannot be recovered. However, the present invention is not limited to this, and the resource state is not limited to this. Information indicating that the resource is in a state that requires urgent action is added as information on the resource, and depending on which of the four pieces of information on the resource state (the information on the resource state is Information indicating that the resource is in a normal state, information indicating that the resource is in a state that requires action, and information indicating that the resource is in a state that requires urgent action Or depending on whether the resource is in an unrecoverable state) or when the type or number of information related to the resource state is different, such as when estimating information related to the process state Also, the present invention can be applied in the same manner.

  In the above-described embodiment, the business information estimation apparatus includes information indicating that the process is in a normal state, information indicating that the process is in a negligible state, or a process as information related to the process state. Although the case where one of the information indicating the state requiring preferential treatment is estimated has been described, the present invention is not limited to this, and the process is handled as information related to the state of the process. If the information related to the process state estimates any of the four pieces of information (the information related to the process state indicates that the process is in a normal state) Information, information indicating that the process can be left unattended, information indicating that the process needs to be handled, or the process needs to be handled with priority For example, to estimate any of the information indicating the state), even if the type and number of information relating to the state of the process is different, it is possible to apply the present invention likewise.

  In the above-described embodiment, the business information estimation apparatus receives a setting for a policy used for estimation, and explains a case in which information related to a process state is estimated from information related to a resource state according to the policy received the setting. However, the present invention is not limited to this, and the present invention is also applicable to the case where the information related to the process state is estimated from the information related to the resource state in accordance with the policy used for the estimation that the business information estimation apparatus holds in advance. Can be applied as well.

[Output method]
In the above-described embodiment, the business information estimation apparatus has described the case where the information on the state of the process and the information on the state of the resource are output together with the degree of necessity of the resource in the process. However, the business information estimation device outputs only the information related to the state of the process and the information related to the state of the resource without outputting the degree of necessity of the resource in the process. The present invention can be similarly applied to the case where only the information related to the process state is output without outputting the information related to the degree to which the resource is required and the state of the resource, or the case where neither is output. . When neither of them is output, it is conceivable that the business information estimation apparatus holds information relating to the estimated process state and uses it as necessary.

  Further, in the above-described embodiment, the case has been described in which the information and the degree related to the state are divided and output by the color according to the state, and are divided and output by the line type according to the degree. When the information related to the state is output after being classified by the pattern, the degree is divided according to the thickness of the line, or the information related to the state is output without being divided. The present invention can be similarly applied to the above.

[System configuration, etc.]
In addition, among the processes described in the above embodiments, the processes described as being automatically performed (for example, when an instruction to start business information estimation due to the occurrence of a disaster or an accident is received, Perform all or part of the process (for example, processing to store information as “unknown”) (for example, by entering a command, information regarding all states is “unknown”) Or the processing described as being performed manually (for example, input of information related to the resource state) is automatically performed by a known method (for example, It is also possible to automatically collect information on the state of resources due to the occurrence of a disaster or accident). In addition, the processing procedure, control procedure, specific name, and information including various data and parameters shown in the above-described document and drawings can be arbitrarily changed unless otherwise specified.

  Further, each component of each illustrated apparatus is functionally conceptual, and does not necessarily need to be physically configured as illustrated. That is, the specific form of distribution / integration of each device is not limited to the one shown in the figure (for example, FIG. 2), and all or a part thereof can function in arbitrary units according to various loads and usage conditions. (For example, the relationship holding unit, the resource state information storage unit, and the estimation result storage unit are integrated into one storage unit). Further, all or any part of each processing function performed in each device may be realized by a CPU and a program analyzed and executed by the CPU, or may be realized as hardware by wired logic.

[program]
By the way, the various processes described in the above embodiments can be realized by executing a program prepared in advance on a computer such as a personal computer or a workstation. Therefore, in the following, an example of a computer that executes a business information estimation program having the same function as in the above embodiment will be described with reference to FIG. FIG. 12 is a diagram illustrating a computer that executes a business information estimation program.

  As shown in FIG. 12, the computer 40 is configured by connecting a cache 41, a RAM 42, an HDD 43, a ROM 44, and a CPU 45 through a bus 46. Here, in the ROM 44, a business information estimation program that exhibits the same function as in the above-described embodiment, that is, as shown in FIG. 12, an estimation policy reception program 44a, an output form policy reception program 44b, an estimation program 44c, and a form An output program 44d is stored in advance.

  Then, the CPU 45 reads and executes these programs 44a, 44b, 44c, and 44d, so that each program 44a, 44b, 44c, and 44d is output from the estimated policy reception process 45a and the output as shown in FIG. A form policy acceptance process 45b, an estimation process 45c, and a form output process 45d. Each process 45a, 45b, 45c, and 45d corresponds to the estimated policy receiving unit 31, the output form policy receiving unit 32, the estimating unit 33, and the form output unit 34 shown in FIG.

  As shown in FIG. 12, the HDD 43 is provided with a relationship holding table 43a, an estimation policy table 43b, an output form policy table 43c, a resource state information table 43d, and an estimation result table 43e. The tables 43a, 43b, 43c, 43d, and 43e correspond to the relationship holding unit 21, the estimated policy storage unit 22, the output form policy storage unit 23, the resource state information storage unit 24, and the estimation result storage shown in FIG. Corresponding to the unit 25.

  By the way, the above-mentioned programs 44a, 44b, 44c and 44d are not necessarily stored in the ROM 44. For example, a flexible disk (FD), a CD-ROM, an MO disk, and a DVD inserted into the computer 40 are used. "Portable physical medium" such as a disk, magneto-optical disk, IC card, or "fixed physical medium" such as a hard disk drive (HDD) provided inside or outside the computer 40, further, a public line, the Internet, It may be stored in “another computer (or server)” connected to the computer 40 via a LAN, a WAN, etc., and the computer 40 may read out and execute the program from these.

(Appendix 1) A business information estimation program for causing a computer to execute a method for estimating information related to a business,
A holding procedure for maintaining the relationship between the processes that make up the business and the resources used in the processes in association with the degree to which the resources are required in the process,
An estimation procedure for estimating information on the state of the process from information on the state of the resource based on a relationship between the process and the resource held by the holding procedure;
Business information estimation program characterized by causing a computer to execute.

(Supplementary Note 2) The holding procedure associates the relationship between a higher-level process constituted by a process and a lower-level process constituting the higher-level process together with the degree of necessity of the lower-level process in the higher-level process. Hold further,
The estimation procedure further estimates information on the state of the upper process from information on the state of the lower process based on the relationship between the upper process and the lower process held by the holding procedure. The business information estimation program according to supplementary note 1, wherein:

(Supplementary Note 3) In the estimation procedure, the information related to the state of the resource includes information indicating that the resource is in a normal state, information indicating that the resource is in a state that requires handling, or the resource The business information estimation program according to appendix 1 or 2, wherein information relating to the state of the process is estimated according to which of the information indicates that the state is unrecoverable.

(Supplementary Note 4) The estimation procedure includes information indicating that the process is in a normal state, information indicating that the process is in a negligible state, or priority on the process as information on the state of the process. The business information estimation program according to any one of appendices 1 to 3, wherein any one of the information indicating that the state is in need of a countermeasure is estimated.

(Additional remark 5) It further has the estimation policy reception procedure which receives a setting about the policy used for the said estimation,
Supplementary notes 1 to 4 characterized in that the estimation procedure estimates information related to the state of the process from information related to the state of the resource according to the policy used for the estimation accepted by the estimation policy acceptance procedure. The business information estimation program described in any one of.

(Supplementary note 6) The business information according to any one of supplementary notes 1 to 5, further comprising an output procedure for outputting information related to the state of the process estimated by the estimation procedure to a predetermined output unit. Estimation program.

(Supplementary note 7) The output procedure further outputs information on the state of the resource together with information on the state of the process estimated from the information on the state of the resource by the estimation procedure. 6. The business information estimation program according to 6.

(Additional remark 8) The said output procedure outputs the alternative resource of the said resource further, when the information which concerns on the state of a resource is the information which shows that the said resource is a non-recoverable state, It is characterized by the above-mentioned. The business information estimation program according to appendix 7.

(Supplementary note 9) The output procedure requires the resource in the process together with the information on the state of the process and the information on the state of the resource estimated from the information on the state of the resource by the estimation procedure. 9. The business information estimation program according to appendix 7 or 8, wherein the degree is further output.

(Supplementary note 10) Any one of Supplementary notes 6 to 9, wherein the output procedure classifies and outputs the information and / or the degree related to the state in a form according to the state and / or the degree. The business information estimation program described in one.

(Additional remark 11) The form policy reception procedure which receives a setting about the policy which concerns on the said form is further provided,
11. The business information estimation program according to appendix 10, wherein the output procedure is output in accordance with the policy relating to the configuration whose setting has been received by the configuration policy reception procedure.

(Supplementary note 12) A business information estimation method for estimating information related to a business,
A holding step for holding a relationship between a process constituting a business and a resource used in the process in association with a degree of necessity of the resource in the process;
An estimation step of estimating information related to the state of the process from information related to the state of the resource based on the relationship between the process and the resource held by the holding step;
The business information estimation method characterized by including.

  As described above, the business information estimation program, the business information estimation method, and the business information estimation apparatus according to the present invention are useful for estimating information related to a business. Suitable for estimation.

It is a figure for demonstrating the outline | summary and characteristic of the business information estimation apparatus which concern on Example 1. FIG. It is a block diagram which shows the structure of the business information estimation apparatus which concerns on Example 1. FIG. It is a figure for demonstrating an output screen. It is a figure for demonstrating a relationship holding part. It is a figure for demonstrating an estimation policy memory | storage part. It is a figure for demonstrating an output form policy memory | storage part. It is a figure for demonstrating a resource status information storage part. It is a figure for demonstrating an estimation result memory | storage part. 6 is a flowchart illustrating a processing procedure performed by the business information estimation apparatus according to the first embodiment. It is a figure for demonstrating the output of an alternative resource. It is a figure for demonstrating the output screen of the business information estimation apparatus which concerns on Example 3. FIG. It is a figure which shows the computer which performs a business information estimation program.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Business information estimation apparatus 11 Input part 12 Output part 13 Input / output control IF part 20 Storage part 21 Relationship holding part 22 Estimation policy memory | storage part 23 Output form policy memory | storage part 24 Resource state information memory | storage part 25 Estimation result memory | storage part 30 Control part 31 Estimated policy accepting unit 32 Output form policy accepting part 33 Estimating part 34 Form output part 40 Computer 41 Cache 42 RAM
43 HDD
44 ROM
45 CPU
46 bus

Claims (5)

A business information estimation program for causing a computer to execute a method for estimating information related to a business,
A holding procedure for maintaining the relationship between the processes that make up the business and the resources used in the processes in association with the degree to which the resources are required in the process,
An estimation procedure for estimating information on the state of the process from information on the state of the resource based on a relationship between the process and the resource held by the holding procedure;
Business information estimation program characterized by causing a computer to execute. The holding procedure further holds the relationship between a higher-level process constituted by a process and a lower-level process constituting the higher-level process in association with the degree of necessity of the lower-level process in the higher-level process. ,
The estimation procedure further estimates information on the state of the upper process from information on the state of the lower process based on the relationship between the upper process and the lower process held by the holding procedure. The business information estimation program according to claim 1, wherein:   In the estimation procedure, the information related to the state of the resource is information indicating that the resource is in a normal state, information indicating that the resource is in a state requiring action, or the resource is unrecoverable. The business information estimation program according to claim 1 or 2, wherein information relating to the state of the process is estimated according to which of the information indicating the state.   The estimation procedure includes information indicating that the process is in a normal state, information indicating that the process is in a negligible state, or the process is preferentially dealt with as information related to the state of the process. The business information estimation program according to any one of claims 1 to 3, wherein any one of information indicating a necessary state is estimated. A business information estimation method for estimating information related to a business,
A holding step for holding a relationship between a process constituting a business and a resource used in the process in association with a degree of necessity of the resource in the process;
An estimation step of estimating information related to the state of the process from information related to the state of the resource based on the relationship between the process and the resource held by the holding step;
The business information estimation method characterized by including.

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