JP2007302431A - Delivery control system, delivery control server apparatus, delivery control method, delivery control program, and recording medium - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a delivery control system capable of so changing a delivery plan that does not mostly affect the existing delivery plan when a delivery is urgently requested. <P>SOLUTION: A delivery control server apparatus 10 regularly detects the information on the positions of terminal devices 30A, 30B, 30C, and records the recording information on the positions in a delivery vehicle information DB 15 for each of the corresponding delivery vehicles 31A, 31B, 31C. Based on an urgent delivery request transmitted from a delivery request terminal device 40, a calculation part 12 calculates, for each delivery vehicle, a predicted urgent delivery time including a destination for the urgent delivery request from the position information for each of the delivery vehicles 31A, 31B, 31C stored in the delivery vehicle information DB 15 and the position information for the destination included in the urgent delivery request. Based on the calculated predicted urgent delivery time, the present predicted delivery time, and the requested delivery time included in the urgent delivery request, a delivery vehicle selection part 13 selects a delivery vehicle which does not mostly affect the predicted delivery times of all delivery vehicles. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

The present invention relates to, for example, a delivery management system, a delivery management server device, a delivery management method, a delivery management program, and a recording medium that manage delivery vehicles that deliver parts required for repair to a repair base.

Conventionally, when parts required for repair and maintenance of equipment and products are delivered, a delivery plan is created by calculation in consideration of the priority of delivery, and parts are delivered based on the created delivery plan. (For example, refer to Patent Document 1).
JP 2001-155285 A

By the way, in the actual parts delivery, in addition to the planned delivery, a request for delivering parts to an emergency base may be made. However, the technique described in Patent Document 1 has a problem that the delivery plan cannot be changed and parts cannot be delivered in response to such an urgent request.

The present invention has been made to solve the above problems, and its purpose is based on a delivery plan,
A delivery management system and delivery management server that can change the delivery plan so that it does not affect the existing delivery plan the most when there is an urgent delivery request even after starting delivery of the parts An apparatus, a delivery management method, a delivery management program, and a recording medium are provided.

In order to solve the above-described problems, the present invention provides a delivery management server device that manages delivery of a delivery vehicle that delivers a part incorporated in a product according to a predetermined delivery destination and a scheduled delivery time, and a part that requests delivery. A delivery request terminal device for inputting the component information to be shown, delivery destination location information and desired delivery time information, and a terminal device that moves with the delivery vehicle and is capable of communicating with the delivery management server device and detecting the location of the device itself. The delivery request terminal device sends an emergency delivery request including part information of a part for which delivery is urgently requested, position information of a delivery destination of the part and delivery desired time information. Transmitting means for transmitting to a delivery management server device, wherein the delivery management server device periodically detects location information of the terminal device, and detects the detected location information in the terminal A delivery vehicle information registration means for storing in the storage means for each delivery vehicle corresponding to a device; a receiving means for receiving the emergency delivery request from the delivery request terminal device; and the receiving means has received the emergency delivery request. In the case of emergency delivery when the delivery destination of the emergency delivery request is included based on the location information for each delivery vehicle stored in the storage means and the location information of the delivery destination included in the emergency delivery request A calculation means for calculating a delivery schedule time for each delivery vehicle; an emergency delivery schedule time calculated by the calculation means; the predetermined delivery schedule time; and a desired delivery time included in the emergency delivery request. Based on the delivery vehicle selection means for selecting a delivery vehicle that has the least influence on the scheduled delivery time of all delivery vehicles, and instructs the emergency delivery to the terminal device of the delivery vehicle selected by the delivery vehicle selection means. And transmitting means for transmitting the transmission instruction information, wherein the terminal device is a delivery management system characterized by comprising an output means for receiving and outputting a delivery instruction information from the delivery management server.

The present invention is a delivery vehicle that is connected to a delivery requesting terminal device that requests delivery of a part to be incorporated into a product, and delivers the part to a predetermined delivery destination at a predetermined delivery time for each delivery destination. A delivery management server device for managing delivery by the delivery vehicle information registration means for periodically detecting the location information of the delivery vehicle and storing the detected location information in the storage means for each delivery vehicle; and the delivery A receiving means for receiving an emergency delivery request including part information of a part requesting delivery, location information of a delivery destination of the part and desired delivery time information from the requesting terminal device, and the receiving means has received the emergency delivery request. The delivery destination of the emergency delivery request is included based on the location information for each delivery vehicle stored in the storage means and the location information of the delivery destination included in the emergency delivery request. Included in the emergency delivery request, computing means for calculating a delivery time for emergency delivery for each delivery vehicle, estimated delivery time for emergency delivery calculated by the computing means, the predetermined delivery scheduled time, and the emergency delivery request. Delivery vehicle selection means for selecting a delivery vehicle that has the least influence on the scheduled delivery time of all delivery vehicles based on the desired delivery time, and outputting information indicating the selected delivery vehicle. A delivery management server device.

According to the present invention, in the invention described above, the storage unit stores in advance part information of spare parts other than parts delivered to the delivery destination loaded on the delivery car for each delivery car, and the delivery When the vehicle information registration means detects the position information of the delivery vehicle, the vehicle information registration means calculates a scheduled return time required when the delivery vehicle is returned from the position of the detected position information to a position of a predetermined component loading location, The detected position information and the calculated estimated return time are stored in the storage unit for each delivery vehicle, and the calculation unit is configured to respond to the emergency delivery request when the receiving unit receives the emergency delivery request. When the included component information is included in the component information of spare parts in the storage means, the position information for each delivery vehicle stored in the storage means, and the location information of the delivery destination included in the emergency delivery request, Based on The estimated delivery time at the time of emergency delivery is calculated for each delivery vehicle, and when the parts information included in the emergency delivery request is not included in the parts information of spare parts of the storage means, the scheduled return time and the storage The emergency delivery estimated delivery time is calculated for each delivery vehicle based on the location information for each delivery vehicle stored in the means and the delivery destination location information included in the emergency delivery request. .

The present invention is the invention described in the above, wherein the delivery vehicle selecting means is a predetermined range determined in advance from a desired delivery time included in the emergency delivery request among the scheduled delivery times at the time of emergency delivery calculated by the computing means. Select the scheduled delivery time during emergency delivery, and select and select the delivery vehicle that has the least impact on the scheduled delivery time of all delivery vehicles from among the delivery vehicles corresponding to the selected delivery schedule time during emergency delivery. The information indicating the delivered vehicle is output.

The present invention relates to a delivery management server device that manages delivery of a delivery vehicle that delivers a part to be incorporated into a product according to a delivery destination and a scheduled delivery time, parts information indicating parts that require delivery, and location information of the delivery destination And a delivery request terminal device that inputs desired delivery time information, and a terminal device that moves with the delivery vehicle and is capable of communicating with the delivery management server device and detecting the position of the device itself. In the delivery management method, the delivery request terminal device sends an emergency delivery request including part information of a part for which delivery is urgently requested, position information of a delivery destination of the part and delivery desired time information to the delivery management server apparatus. Transmitting, and the delivery management server device periodically detects the location information of the terminal device, and the detected location information corresponds to the terminal device. Storing in the storage means for each vehicle transmission, the delivery management server device receiving the emergency delivery request from the delivery request terminal device, and the delivery management server device receiving the emergency delivery request In the case of emergency delivery when the delivery destination of the emergency delivery request is included based on the location information for each delivery vehicle stored in the storage means and the location information of the delivery destination included in the emergency delivery request A step of calculating a scheduled delivery time for each delivery vehicle; the delivery management server device calculates a scheduled delivery time during emergency delivery; a predetermined delivery scheduled time; and a desired delivery time included in the emergency delivery request. And a step of selecting a delivery vehicle that has the least influence on the scheduled delivery time of all delivery vehicles, and the delivery management server device includes a terminal device of the selected delivery vehicle. A delivery management method comprising: sending delivery instruction information instructing emergency delivery to the terminal device; and receiving and outputting the delivery instruction information from the delivery management server device by the terminal device. .

The present invention is a delivery vehicle that is connected to a delivery requesting terminal device that requests delivery of a part to be incorporated into a product, and delivers the part to a predetermined delivery destination at a predetermined delivery time for each delivery destination. A step of periodically detecting position information of the delivery vehicle in a control computer of a delivery management server device that manages delivery by the method, and storing the detected location information in storage means for each delivery vehicle; and the delivery request terminal device And receiving the emergency delivery request including the part information of the part requesting delivery, the location information of the delivery destination of the part and the desired delivery time information, and when the emergency delivery request is received, stored in the storage means Based on the location information for each delivery vehicle and the location information of the delivery destination included in the emergency delivery request, the emergency delivery when the delivery destination of the emergency delivery request is included. Based on the step of calculating the scheduled delivery time for each delivery vehicle, the calculated emergency delivery delivery time, the predetermined delivery scheduled time, and the delivery desired time included in the emergency delivery request, all A delivery management program for executing a step of selecting a delivery vehicle that has the least influence on the scheduled delivery time of the delivery vehicle and outputting information indicating the selected delivery vehicle.

The present invention is a delivery vehicle that is connected to a delivery requesting terminal device that requests delivery of a part to be incorporated into a product, and delivers the part to a predetermined delivery destination at a predetermined delivery time for each delivery destination. A step of periodically detecting position information of the delivery vehicle in a control computer of a delivery management server device that manages delivery by the method, and storing the detected location information in storage means for each delivery vehicle; and the delivery request terminal device And receiving the emergency delivery request including the part information of the part requesting delivery, the location information of the delivery destination of the part and the desired delivery time information, and when the emergency delivery request is received, stored in the storage means Based on the location information for each delivery vehicle and the location information of the delivery destination included in the emergency delivery request, the emergency delivery when the delivery destination of the emergency delivery request is included. Based on the step of calculating the scheduled delivery time for each delivery vehicle, the calculated emergency delivery delivery time, the predetermined delivery scheduled time, and the delivery desired time included in the emergency delivery request, all Selecting a delivery vehicle that has the least influence on the scheduled delivery time of the delivery vehicle and outputting information indicating the selected delivery vehicle, and a computer-readable recording medium storing a delivery management program for executing is there.

According to this invention, the delivery management server device periodically detects the location information of the delivery vehicle, stores the detected location information in the storage means for each delivery vehicle, and requests the delivery from the delivery request terminal device. If the emergency delivery request including the parts information of the parts, the location information of the delivery destination of the parts and the desired delivery time information is received, the location information for each delivery vehicle stored in the storage unit and the delivery destination included in the emergency delivery request are stored. Based on the position information, the estimated delivery time at the time of emergency delivery when the delivery destination of the emergency delivery request is included is calculated for each delivery vehicle, and the calculated estimated delivery time at the time of emergency delivery and the estimated delivery time of the delivery vehicle Based on the desired delivery time included in the urgent delivery request, a delivery vehicle that has the least influence on the scheduled delivery time of all delivery vehicles is selected, and information indicating the selected delivery vehicle is output. As a result, even after starting delivery of parts based on the delivery plan, if there is an urgent delivery request, the delivery plan can be changed so as not to affect the existing delivery plan most. It becomes possible.

Further, according to the present invention, the estimated return time required when the delivery vehicle is returned from the position of the detected position information to the position of the predetermined component loading location is calculated, and the detected position information and the calculated estimated return time are calculated. Are stored in the storage means for each delivery vehicle, and when the emergency delivery request is received, if the parts information included in the emergency delivery request is included in the spare parts of the storage means, the storage means stores the information. Based on the location information for each delivery vehicle and the location information of the delivery destination included in the emergency delivery request, the estimated delivery time at the time of emergency delivery is calculated for each delivery vehicle, and the component information included in the emergency delivery request is stored in the storage means If it is not included in the spare part information, the emergency delivery based on the scheduled return time, the location information for each delivery vehicle stored in the storage means, and the location information of the delivery destination included in the emergency delivery request When delivery is scheduled It was configured to calculate for each of the delivery vehicle. This
It is possible to calculate an emergency delivery plan in consideration of the state of spare parts loaded on the delivery vehicle.

Further, according to the present invention, the estimated emergency delivery time within a predetermined range from the desired delivery time included in the emergency delivery request is selected from the calculated emergency delivery time, and the selected emergency delivery time is selected. A delivery vehicle that has the least influence on the scheduled delivery time of all delivery vehicles is selected from the delivery vehicles corresponding to the scheduled delivery time at delivery, and information indicating the selected delivery vehicle is output.
As a result, it is possible to select a delivery vehicle so as not to affect the scheduled delivery time of all delivery vehicles while satisfying the request for delivery within a certain range from the delivery time of emergency delivery.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

FIG. 1 is a schematic block diagram showing a delivery management system 1 and a delivery management server device 10 according to this embodiment.

The delivery management system 1 includes a terminal device 30A provided in each of a plurality of delivery vehicles 31A, 31B,... That deliver parts required for product repair to a delivery destination that is a base for repairing.
30B, ..., a delivery request terminal device 40 for inputting parts delivery requests, and delivery vehicles 31A, 31
Are provided with a network 100 that interconnects the delivery management server device 10 that manages the delivery of B,..., The delivery request terminal device 40, and the terminal devices 30 </ b> A, 30 </ b> B,.

Delivery vehicles 31A, 31B,... (Hereinafter referred to as delivery vehicles 31 and terminal devices 30 when representatively describing delivery vehicles and terminal devices of delivery vehicles, respectively) are stored in a warehouse 50 in which parts are stored. In accordance with a delivery plan to be described later, the parts to be delivered and the spare parts are loaded and delivered to the delivery destination. In addition, the delivery route of the delivery vehicle 31 is divided into areas such as area A, area B, area C,..., And for example, area A, area B,. It is predetermined so that it may become an area.

In the delivery vehicle 31, for example, a wireless terminal device that can be connected to the network 100 by wireless communication is applied as the terminal device 30. Through the network 100, the parts delivery destination and the scheduled delivery time are sent to the delivery management server device 10. Is requested, and the delivery plan information received from the delivery management server device 10 is displayed on the screen. Further, when a component delivery request is urgently generated, the terminal device 30 receives the delivery plan information at the time of emergency delivery including the delivery destination of the components and the scheduled delivery time transmitted from the delivery management server device 10. Display on the screen. The driver of the delivery vehicle 31 will drive toward the delivery destination according to the delivery plan information displayed on the screen. In addition, the terminal device 30 acquires position information of the terminal device 30 through GPS or the like at regular intervals, and the acquired position information is transmitted through the network 100 to the delivery management server device 1.
Send to 0.

The delivery request terminal device 40 is operated by a person in charge who inputs delivery request information for requesting delivery of a part. The delivery request information includes a delivery address for one day, parts information indicating parts to be delivered to the delivery destination, and a desired delivery time for delivery to the delivery destination. Input before the delivery by the operation, the delivery request terminal device 40 transmits a delivery request in which the inputted delivery address, part information, and delivery desired time are associated with each other to the delivery management server device 10 via the network 100. In addition to the above-mentioned delivery address for one day, parts information, and desired delivery time, the delivery request terminal device 40 urgently requests delivery in addition to the delivery address for the day, parts information, and desired delivery time. The delivery address, part information, and desired delivery time are input, and an emergency delivery request including the input delivery address, part information, and desired delivery time is transmitted to the delivery management server device 10 via the network 100.

In the delivery management server device 10, the delivery vehicle information DB (Data Base) has delivery vehicle information having the data configuration shown in FIG. 2 for each delivery vehicle 31. Delivery car information is "delivery car number", "
"Departure time", "Area information", "Loading spare parts", "Current position", "Scheduled return time", "
The item “Emergency delivery” is included, and delivery vehicle identification information given to each delivery vehicle 31 is set in advance in “delivery vehicle number”. In the “departure time”, a time at which the delivery vehicle 31 departs from the warehouse 50 is set in advance. In the “area information”, information indicating the above-described area is set in advance. In the “loading spare part”, part information of spare parts that are not scheduled to be delivered other than the parts to be delivered is set when the spare parts are loaded in the warehouse 50.

The “current position” includes the delivery management server device 10 at regular intervals from the terminal device 30 of the delivery vehicle 31.
Sent to. The position information of the terminal device 30 is recorded by the delivery vehicle information registration unit 14 described later. In the “scheduled return time”, the time when the delivery vehicle 31 is returned from the position of the position information to the position of the warehouse 50 is recorded. In the item “Emergency delivery”, “No” is recorded in advance for all delivery vehicle information, and when the delivery vehicle selection unit 13 selects the delivery vehicle 31 for emergency delivery, the delivery vehicle selection unit 13 When the emergency delivery is completed, the transmission / reception unit 11 that has received the emergency delivery completion notice receives “No”.
Will be written back.

The delivery plan information DB 16 has the delivery plan information having the data configuration shown in FIG. In the delivery plan information, delivery vehicle identification information is set in the first row and first column. This delivery vehicle identification information can be associated with delivery vehicle information stored in the delivery vehicle information DB 15. Further, in the column direction of the delivery vehicle plan information, the delivery destination addresses to which the delivery vehicle 31 circulates are set in the order of circulation, such as “delivery destination address 1”, “delivery destination address 2”, and so on. ,
A “return address” where the return warehouse 50 is located is set. The delivery vehicle plan information includes items of “delivery part”, “delivery scheduled time”, and “delivery completion time” in the row direction.

Here, a configuration procedure of normal delivery plan information by the calculation unit 12 will be described. First,
When the transmission / reception unit 11 of the delivery management server device 10 receives a delivery request including a delivery address for one day, part information, and a desired delivery time from the delivery request terminal device 40, the transmission / reception unit 11 is included in the received delivery request. Information is input to the calculation unit 12. The calculation unit 12 includes the delivery address and the desired delivery time included in the delivery request, and each delivery vehicle 31 stored in advance in the delivery vehicle information DB 15.
The delivery plan information is calculated for each delivery vehicle 31 based on the departure time, the area information, the information indicating the actual road condition, the speed information of the delivery vehicle 31, and the like. That is, the calculation unit 12 calculates a delivery order and a scheduled delivery time for each delivery vehicle 31, and delivers the first delivery plan information for each delivery vehicle 31 in the delivery plan information DB 16 according to the calculated delivery order and the scheduled delivery time. Record the destination address, associate it with the recorded delivery address, record the component information included in the delivery request in the “delivery part” field, and record the estimated delivery time in the “delivery schedule time” field. . At this time, the scheduled delivery time to the warehouse 50, that is, the return time to the warehouse 50 is also calculated and recorded in the item “scheduled delivery time” corresponding to the “return address” of the delivery plan information.

The item “delivery completion time” includes the terminal device 30 of the delivery vehicle 31 when the delivery is actually completed.
Based on the delivery completion notification including the delivery completion time transmitted to the delivery management server device 10 from
The delivery completion time is recorded by the transmission / reception unit 11 of the delivery management server device 10. FIG. 3 shows a state where delivery to the delivery address 2 is completed.

The transmission / reception unit 11 is connected to the network 100 and transmits / receives information between the terminal device 30 of the delivery vehicle 31 and the delivery request terminal device 40. When receiving the request, the clock 17 outputs the current time.

The delivery vehicle information registration unit 14 receives the position information of the terminal device 30 transmitted from the terminal device 30 of the delivery vehicle 31 at regular intervals through the transmission / reception unit 11 as described above, and the corresponding delivery vehicle information in the delivery vehicle information DB 15. The position information is recorded in the “current position” item. Further, the delivery vehicle information registration unit 14 determines the warehouse 5 from the position of the position information based on the received position information of the terminal device 30.
The time required when the delivery vehicle 31 is returned to the 0 position is calculated. Further, the delivery vehicle information registration unit 14 calculates a scheduled return time based on the calculated time and the current time acquired from the clock 17 and calculates the return schedule calculated in the item “scheduled return time” of the corresponding delivery vehicle information. Record the time.

The calculation unit 12 calculates the delivery plan information for one day as described above, and when the transmission / reception unit 11 receives an emergency delivery request from the delivery request terminal device 40, the delivery address and part information included in the emergency delivery request. Based on the desired delivery time, the delivery plan information already set in the delivery plan information DB 16, the delivery vehicle information stored in the delivery vehicle information DB 15, and the current time acquired from the clock 17, The estimated delivery time (hereinafter referred to as emergency delivery scheduled time) when the delivery plan is incorporated is calculated.

The delivery vehicle selection unit 13 includes an emergency delivery scheduled time calculated by the calculation unit 12 and a delivery vehicle information DB 15.
Based on the delivery vehicle information stored in the delivery vehicle 3 that has the least influence on the overall delivery plan
Select 1. Further, the delivery vehicle selection unit 13 adds the delivery address, parts information, and emergency delivery scheduled time included in the emergency delivery request to the delivery plan information of the selected delivery vehicle 31. Further, the delivery vehicle selection unit 13 rewrites the item “scheduled delivery time” for each delivery address after the emergency delivery address to the emergency delivery scheduled time calculated by the calculation unit 12. Further, the delivery vehicle selection unit 13 rewrites the item “emergency delivery” in the delivery vehicle information of the delivery vehicle information DB 15 corresponding to the delivery vehicle 31 selected as described above to “Yes”. The delivery vehicle selection unit 13 transmits a delivery instruction including the rewritten delivery plan information to the terminal device 30 of the selected delivery vehicle 31 through the transmission / reception unit 11.

Next, processing when emergency delivery by the delivery management server device 10 is input to the delivery request terminal device 40 will be described with reference to FIGS. 4 and 5. First, a delivery address for requesting emergency delivery, part information, and a desired delivery time are input to the delivery request terminal device 40 by the operation of the person in charge. The delivery request terminal device 40 transmits an emergency delivery request including the input delivery address, part information, and desired delivery time to the delivery management server device 10, and the transmission / reception unit 11 of the delivery management server device 10.
Receives the emergency delivery request (step S1). The transmission / reception unit 11 inputs the received emergency delivery request to the calculation unit 12. When the emergency delivery request is input from the transmission / reception unit 11, the calculation unit 12 reads the delivery vehicle information for each delivery vehicle 31 from the delivery vehicle information DB 15 (step S2). The calculation unit 12 adds “Y” to the item of “emergency delivery” in the read delivery car information.
The delivery vehicle information for which “es” is set is excluded (step S3).

Next, the calculation unit 12 reads delivery plan information corresponding to delivery vehicle information other than those excluded in step S3, that is, delivery plan information corresponding to delivery vehicles that are not in emergency delivery, from the delivery plan information DB 16, and uses the read delivery plan information as the read delivery plan information. Based on this, the emergency delivery scheduled time when the delivery address included in the emergency delivery request is incorporated is calculated.

Specifically, when the item of “loading spare part” in the delivery vehicle information includes the part information included in the emergency delivery request, it is not necessary to return the delivery vehicle 31 to the warehouse 50. Based on the included delivery address and the delivery address of the delivery plan information, the location where the consistency of the delivery order is maintained, for example, the emergency delivery request is made so that the distance between the front and rear delivery destinations is within a certain range. Interrupt the included delivery address. At this time, since the location where the delivery has already been completed cannot be changed, an interruption is performed for a delivery destination whose time information is not recorded in the “delivery completion time”. Then, the calculation unit 12 calculates the value of the distance between the current time acquired from the clock 17, the delivery address included in the emergency delivery request and the delivery address obtained from the delivery address already set in the delivery plan information. As shown in FIG. 5, the estimated delivery time for each delivery address after the emergency delivery address changed by interruption as shown in FIG. 5 and the estimated delivery time for the “return address” are calculated. .

When the item “spreading spare parts” of the delivery vehicle information includes the parts information included in the emergency delivery, the delivery unit 31 needs to be returned to the warehouse 50, so the calculation unit 12 is included in the delivery vehicle information. Including the time information of the “scheduled return time” to be calculated, the estimated delivery time for each delivery address changed by the interruption and the scheduled delivery time of the “return address” are calculated as the emergency delivery schedule time (step S4). ).

When the calculation of the emergency delivery scheduled time by the calculation unit 12 is completed, the delivery vehicle selection unit 13 determines that the emergency delivery scheduled time to the emergency delivery destination address for each delivery vehicle 31 calculated by the calculation unit 12 is an emergency delivery request. The delivery vehicle 31 that is within a certain time range from the desired delivery time included in is selected (step S5).

Next, the delivery vehicle selection unit 13 returns to the warehouse 50 after completing the “return address” calculated by the computation unit 12 for the selected delivery vehicle 31, that is, when all the emergency delivery is interrupted. The delivery vehicle 31 that has the least influence on the overall delivery plan is selected using the time and area information of the delivery vehicle information of the selected delivery vehicle 31 as a selection criterion. For example, the delivery vehicle 31 whose area shown in the area information is far from the warehouse 50 has a large influence, and therefore the delivery vehicle 31 in the area near the warehouse 50.
Or the delivery vehicle 31 with the earliest time to return to the warehouse 50 after the delivery is completed is selected (step S6). These selection criteria may be applied individually, or a combination of a plurality of selection criteria may be selected to satisfy certain criteria.

And the delivery vehicle selection part 13 is based on the location where the operation part 12 interrupted the emergency delivery address, and the information of the emergency delivery scheduled time, delivery plan information DB corresponding to the selected delivery car 31
The delivery plan information stored in 16 is rewritten, and a delivery instruction including the rewritten delivery plan information is transmitted to the terminal device 30 of the selected delivery vehicle 31 (step S8). Further, the delivery vehicle selection unit 13 transmits the emergency delivery scheduled time to the emergency delivery destination address to the delivery request terminal device 40 as a response to the emergency delivery request, and the delivery request terminal device 40 that has received the response receives the response. The received emergency delivery scheduled time is displayed on the screen (step S8).

With the configuration of the above-described embodiment, even when the delivery of parts is started based on the delivery plan, if there is an urgent delivery request, the delivery plan has the least influence on the existing delivery plan. Can be changed.

In the above embodiment, the terminal device 30 is provided in the delivery vehicle 31.
The present invention is not limited to this, and may be a mobile phone terminal with a GPS function that is carried by the driver of the delivery vehicle 31, for example.

Further, in the above embodiment, the configuration is such that a message called an emergency delivery request is transmitted from the delivery request terminal device 40 to the delivery management server device 10 in addition to a normal delivery request message. However, the present invention is not limited to this, Whether information indicating emergency delivery is included in the normal delivery request message, and whether the information indicating emergency delivery is present in the delivery request in the delivery management server device 10 or not. May be determined.

In addition, the memory | storage means which concerns on the delivery management server apparatus described in this invention respond | corresponds to delivery vehicle information DB15. Further, the delivery information registration means related to the delivery management server device corresponds to the delivery vehicle information registration unit 14, the reception means and transmission means correspond to the transmission / reception unit 11, and the calculation means corresponds to the calculation unit 12, The vehicle selection means corresponds to the delivery vehicle selection unit 13.

The delivery management server apparatus 10 described above has a computer system therein. The process for selecting a delivery vehicle at the time of receiving the above emergency delivery request is stored in a computer-readable recording medium in the form of a program, and the above process is performed by the computer reading and executing the program. Is called. Here, the computer-readable recording medium means a magnetic disk, a magneto-optical disk, a CD-ROM, a DVD-ROM, a semiconductor memory, or the like. Alternatively, the computer program may be distributed to the computer via a communication line, and the computer that has received the distribution may execute the program.

It is a block diagram which shows the delivery management system of this embodiment. It is the figure which showed the data structure of the delivery vehicle information memorize | stored in delivery vehicle information DB of the embodiment. It is the figure which showed the data structure of the delivery plan information memorize | stored in delivery plan information DB of the embodiment. It is the flowchart which showed the operation | movement of the delivery management server apparatus of the embodiment. It is a figure for demonstrating the calculation by the delivery management server apparatus of the embodiment.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Delivery management system 10 Delivery management server apparatus 11 Transmission / reception part 12 Calculation part 13 Delivery vehicle selection part 14 Delivery vehicle information registration part 15 Delivery vehicle information DB
16 Delivery plan information DB
17 Clock 40 Delivery request terminal device 31A, 31B, 31C Delivery vehicle 30A, 30B, 30C Terminal device 50 Warehouse 100 Network

Claims (7)

A delivery management server device that manages delivery of a delivery vehicle that delivers parts to be incorporated into a product according to a predetermined delivery destination and scheduled delivery time, parts information indicating parts requiring delivery, delivery destination position information, and desired delivery time A delivery management system comprising: a delivery request terminal device for inputting information; and a terminal device that moves with the delivery vehicle and is capable of communicating with the delivery management server device and detecting the position of the device itself,
The delivery request terminal device
Transmission means for transmitting an emergency delivery request including part information of a part that urgently requests delivery, location information of the delivery destination of the part and desired delivery time information to the delivery management server device,
The delivery management server device
A delivery vehicle information registration means for periodically detecting the location information of the terminal device, and storing the detected location information in a storage means for each delivery vehicle corresponding to the terminal device;
Receiving means for receiving the emergency delivery request from the delivery request terminal device;
When the receiving unit receives the emergency delivery request, the emergency delivery request is based on the location information for each delivery vehicle stored in the storage unit and the location information of the delivery destination included in the emergency delivery request. Computing means for calculating the estimated delivery time at the time of emergency delivery for each delivery vehicle,
Based on the scheduled delivery time at the time of emergency delivery calculated by the computing means, the scheduled delivery time, and the desired delivery time included in the emergency delivery request, the delivery schedule time of all delivery vehicles is most affected. A delivery vehicle selection means for selecting delivery vehicles not to be given;
Transmitting means for transmitting delivery instruction information for instructing emergency delivery to the terminal device of the delivery car selected by the delivery car selection means,
The terminal device
A delivery management system comprising output means for receiving and outputting delivery instruction information from the delivery management server device. Connected to a delivery request terminal device that requests delivery of a part incorporated in a product, and manages delivery by a delivery vehicle that delivers the part to a predetermined delivery destination at a predetermined delivery time for each delivery destination. A delivery management server device,
A delivery vehicle information registration unit that periodically detects the location information of the delivery vehicle and stores the detected location information in a storage unit for each delivery vehicle;
Receiving means for receiving, from the delivery request terminal device, an urgent delivery request including part information of a part requesting delivery, position information of a delivery destination of the part and delivery desired time information;
When the receiving unit receives the emergency delivery request, the emergency delivery request is based on the location information for each delivery vehicle stored in the storage unit and the location information of the delivery destination included in the emergency delivery request. Computing means for calculating the estimated delivery time at the time of emergency delivery for each delivery vehicle,
Based on the scheduled delivery time at the time of emergency delivery calculated by the computing means, the scheduled delivery time, and the desired delivery time included in the emergency delivery request, the delivery schedule time of all delivery vehicles is most affected. A delivery vehicle selection means for selecting a delivery vehicle not to be given and outputting information indicating the selected delivery vehicle;
A delivery management server device comprising: The storage means stores parts information of spare parts other than parts delivered to the delivery destination loaded on the delivery vehicle for each delivery vehicle in advance,
The delivery vehicle information registration means includes:
When detecting the position information of the delivery vehicle, the scheduled return time required when returning the delivery vehicle from the position of the detected position information to the position of a predetermined parts loading location is calculated, and the detected position information, The calculated return scheduled time is stored in the storage means for each delivery vehicle,
The computing means is
When the receiving means receives the emergency delivery request, if the parts information included in the emergency delivery request is included in the spare parts parts information of the storage means, the delivery vehicle stored in the storage means The emergency delivery estimated delivery time is calculated for each delivery vehicle based on the location information for each and the delivery destination location information included in the emergency delivery request, and the component information included in the emergency delivery request is stored in the memory If it is not included in the parts information of the spare parts of the means, the scheduled return time, the position information for each delivery vehicle stored in the storage means, and the location information of the delivery destination included in the emergency delivery request The delivery management server device according to claim 2, wherein the scheduled delivery time at the time of emergency delivery is calculated for each delivery vehicle based on the delivery. The delivery vehicle selection means includes:
From the estimated delivery time at the time of emergency delivery calculated by the computing means, the scheduled delivery time at the time of emergency delivery within a predetermined range from the desired delivery time included in the emergency delivery request is selected, and the selected delivery at the time of emergency delivery is selected. The delivery vehicle corresponding to the scheduled time is selected with a delivery vehicle that has the least influence on the scheduled delivery time of all delivery vehicles, and information indicating the selected delivery vehicle is output. The delivery management server device described. A delivery management server device that manages delivery of a delivery vehicle that delivers parts to be incorporated into a product according to a predetermined delivery destination and scheduled delivery time, parts information indicating parts requiring delivery, delivery destination position information, and desired delivery time A delivery management method in a delivery management system comprising: a delivery requesting terminal device for inputting information; and a terminal device that moves together with the delivery vehicle and is capable of communicating with the delivery management server device and detecting the position of the device itself. There,
The delivery request terminal device transmitting an emergency delivery request including part information of a part that urgently requests delivery, position information of a delivery destination of the part, and desired delivery time information to the delivery management server apparatus;
The delivery management server device periodically detecting location information of the terminal device, and storing the detected location information in a storage unit for each delivery vehicle corresponding to the terminal device;
The delivery management server device receiving the emergency delivery request from the delivery request terminal device;
When the delivery management server device receives the emergency delivery request, based on the location information for each delivery vehicle stored in the storage means and the location information of the delivery destination included in the emergency delivery request, Calculating the estimated delivery time for emergency delivery for each delivery vehicle when including the delivery destination of the emergency delivery request;
The delivery management server device sets the delivery schedule time of all delivery vehicles based on the calculated delivery schedule time during emergency delivery, the predetermined delivery schedule time, and the desired delivery time included in the emergency delivery request. Selecting the delivery vehicle that has the least impact,
The delivery management server device transmitting delivery instruction information instructing emergency delivery to the terminal device of the selected delivery vehicle;
The terminal device receiving and outputting delivery instruction information from the delivery management server device;
The delivery management method characterized by including. Connected to a delivery request terminal device that requests delivery of a part incorporated in a product, and manages delivery by a delivery vehicle that delivers the part to a predetermined delivery destination at a predetermined delivery time for each delivery destination. To the control computer of the delivery management server device
Periodically detecting the position information of the delivery vehicle, and storing the detected position information in the storage means for each delivery vehicle;
Receiving from the delivery request terminal device an urgent delivery request including part information of a part requesting delivery, position information of a delivery destination of the part and delivery desired time information;
When the emergency delivery request is received, the delivery destination of the emergency delivery request is determined based on the location information for each delivery vehicle stored in the storage means and the location information of the delivery destination included in the emergency delivery request. Calculating the estimated delivery time at the time of emergency delivery for each delivery vehicle,
A delivery vehicle that has the least influence on the scheduled delivery times of all delivery vehicles based on the calculated delivery schedule time during emergency delivery, the predetermined delivery schedule time, and the delivery desired time included in the emergency delivery request. Selecting and outputting information indicating the selected delivery vehicle;
A delivery management program to execute. Connected to a delivery request terminal device that requests delivery of a part incorporated in a product, and manages delivery by a delivery vehicle that delivers the part to a predetermined delivery destination at a predetermined delivery time for each delivery destination. To the control computer of the delivery management server device
Periodically detecting the position information of the delivery vehicle, and storing the detected position information in the storage means for each delivery vehicle;
Receiving from the delivery request terminal device an urgent delivery request including part information of a part requesting delivery, position information of a delivery destination of the part and delivery desired time information;
When the emergency delivery request is received, the delivery destination of the emergency delivery request is determined based on the location information for each delivery vehicle stored in the storage means and the location information of the delivery destination included in the emergency delivery request. Calculating the estimated delivery time at the time of emergency delivery for each delivery vehicle,
A delivery vehicle that has the least influence on the scheduled delivery times of all delivery vehicles based on the calculated delivery schedule time during emergency delivery, the predetermined delivery schedule time, and the delivery desired time included in the emergency delivery request. Selecting and outputting information indicating the selected delivery vehicle;
The computer-readable recording medium which recorded the delivery management program for performing this.

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