JP2007288451A - Communication service system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a speech communication service system for making a call charge rate between a customer and his/her other party comparatively cheaper. <P>SOLUTION: The communication service system is provided, which can make a call charge rate between the customer and his/her opposite party comparatively cheaper by providing a means for establishing speech communication with the telephone number of the other party that completes the first connection with the customer and disconnecting the other connections by using a function for simultaneously calling to a plurality of telephone numbers of the other parties and the customer's telephone number designated by the customer after the customer designates the other party of a telephone call. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a communication service system.

  Conventionally, high-priced telephone services such as calls between mobile phones or calls between mobile phones and landlines have been mainstream.

As an improvement measure, we have the ability to make simultaneous calls to multiple phone numbers of the other party and the customer's phone number specified by the customer.
There is a method for providing a communication service that allows a cheaper call charge between a customer and a partner.
JP 2005-012456 A

  The problem to be solved is to make the call charge between the expensive customer and the other party cheaper.

In the present invention, the communication system service has a function of simultaneously calling a plurality of telephone numbers of the other party and the customer's telephone number designated by the customer,
It is characterized by providing a communication service that enables a cheaper call charge between a customer and a partner.

The communication system service of the present invention
A customer can call multiple phone numbers at the same time and a customer phone number specified by the customer at the same time,
By establishing a call with a customer with a telephone number that allows the other party to make a cheap call, a call can be made at a low charge.

  A communication service system that enables services that reduce the cost of calls between customers and destinations.

  FIG. 1 is a block diagram of an embodiment using a terminal device in the present invention.

  As shown in FIG. 2, the customer connects to the communication service Web server 12 from the terminal device 14. (Procedure 1-1)

  As shown in FIG. 2, the customer is authenticated by transmitting the customer identification information to the communication service Web server 12. (Procedure 1-2)

  As shown in FIG. 2, the destination list information is transmitted from the communication service Web server 12 to the customer terminal device 14. (Procedure 1-3)

  The customer terminal device 14 displays the destination list transmitted from the communication service Web server 12 in step 1-3. (Procedure 1-4)

As shown in FIG. 3, the customer selects the other party to make a call, and the customer's terminal device transmits the identification information unique to the other party to the web server 12 of the communication service. (Procedure 1-5)

As shown in FIG. 3, the IP telephone application server 13 of the communication service makes a call simultaneously to a plurality of telephone numbers 16 to 17 of a designated destination and a customer telephone number 15 designated by the customer. (Procedure 1-6)

  As shown in FIG. 4, the other party connects using the desired telephone number 17 to establish a call with the customer. (Procedure 1-7)

  As shown in FIG. 4, the IP telephone application server 13 of the communication service disconnects all other connections that have not been established. (Procedure 1-8)

  FIG. 5 is a configuration diagram of one embodiment using a portable terminal in the present invention.

As shown in FIG. 6, the customer receives authentication of the communication service by transmitting the customer identification information and the unique identification information of the other party from the mobile terminal 21 to the web server 12 of the communication service. (Procedure 2-1)

The IP phone application server 13 of the communication service makes a call simultaneously to the plurality of telephone numbers 23 to 24 of the designated destination and the customer's IP phone 22 designated by the customer. (Procedure 2-2)

  As shown in FIG. 7, the other party connects using the desired telephone number 24 and establishes a call with the customer. (Procedure 2-3)

  As shown in FIG. 7, the IP telephone application server 13 of the communication service disconnects all other connections that have not been established. (Procedure 2-4)

Since you can call to multiple phone numbers of the other party and the customer phone number specified by the customer at the same time,
You can now select a phone number that allows the other party to call you at a lower price and make a call with the customer.
Calls can be made at a low charge.

FIG. 3 is an explanatory diagram showing a configuration of Example 1; It is the figure explaining the connection to a communication service system in Example 1. FIG. It is a figure explaining simultaneous transmission in Example 1. FIG. It is the figure explaining the state where the telephone call was established in Example 1. FIG. FIG. 6 is an explanatory diagram showing a configuration of Example 2. It is the figure explaining the connection to a communication service system, and simultaneous transmission in Example 2. FIG. It is the figure explaining the state where the telephone call was established in Example 2. FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 11 System server 12 Web server of communication service 13 IP telephone application server of communication service 14 Customer's terminal device of Example 1 15 Fixed telephone of customer of Example 1 16 Mobile phone of destination of Example 1 17 of Example 1 Fixed-line telephone of the other party 21 Customer's mobile phone of the second embodiment 22 Customer's IP telephone of the second embodiment 23 Mobile telephone of the second-party of the second embodiment 24 Fixed-line telephone of the second embodiment

Claims (3)

A means for creating unique identification information for identifying a customer and a communication partner from which the customer is a transmission source;
A server for storing the identification information;
Having means for registering, changing, and referring to one or more communication means information including a fixed telephone and a mobile phone of a communication partner with a customer registered in advance in the server;
A server system comprising means for confirming identification information transmitted from a customer and identification information stored in the server. After the destination list information stored in the server of claim 1 is displayed on the customer's terminal device and the customer selects a destination to call from the destination displayed on the terminal device,
By transmitting to the server the unique identification information of the counterpart of claim 1 correlated with the customer or the unique identification information of claim 1 managed by the customer at the customer's terminal.
The server has means for simultaneously calling one or more destination telephone numbers transmitted from the customer terminal device and the customer telephone number designated by the customer,
Establish a call with the customer's phone number that was connected first,
A communication service system having a server having means for disconnecting other connections. The communication service system according to claim 2, wherein the IP telephone technology is used for simultaneous transmission.

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