JP2007265161A - Seat management method and seat management apparatus using the same, wireless terminal device, and seat management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To surely reserve seats for appropriate persons. <P>SOLUTION: A first seat management system 100 is a system to book reserved seats and reserve them, and specifically, the first seat management system 100 allows a user to reserve a seat 50 in a facility, such as a movie theater or a bullet train, through a wireless terminal device 10 to a reservation management server 24. In addition, the reservation information is transmitted to a seat management apparatus 30 provided in the facility with the seat 50 arranged therein. The user holds the wireless terminal device 10 to a reader provided at the seat 50, so that ticket examination processing is executed and the user can secure the reserved seat. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to authentication technology, and more particularly, to a seat management method for managing reserved seats, and a seat management apparatus, a wireless communication terminal, and a seat management system using the seat management method.

Conventionally, in order to reserve seats for the Shinkansen and concert halls, users have to purchase seat tickets. In addition, when the user is seated in the seat, it is confirmed that the ticket matches the seat. However, the user has to bother to go to the ticketing window to receive the ticket, and troubles such as losing the ticket after purchase may occur. For such a problem, a ticketless seat reservation system using a portable terminal has been proposed (for example, see Patent Documents 1 and 2).
JP 2002-183259 A JP 2002-222441 A

  Under such circumstances, the present inventor has come to recognize the following problems. In other words, if the ticket information, which is electronic data in the mobile terminal, can be easily forged, or if the mobile terminal that replaces the ticket is lost, other users who picked it up can secure the seat. There was a problem of use.

  The present invention has been made in view of such a situation, and an object of the present invention is to provide a seat management method that allows a right holder for a reserved seat to secure a seat, and a seat management device, a wireless communication terminal using the seat management method, It is to provide a seat management system.

  In order to solve the above problems, a seat management apparatus according to an aspect of the present invention includes a combination of a seat number assigned to a reserved seat and identification information for identifying a wireless terminal apparatus that has made a reservation. A communication unit that communicates with a storage unit that stores a reserved seat reservation list and an interface that can communicate with the wireless terminal device, and receives from the wireless terminal device through an interface provided in the seat The acquisition unit that acquires the identification number via the communication unit, acquires the seat number of the seat that received the identification number, the combination of the seat number and the identification number acquired in the acquisition unit, and the seat stored in the storage unit A collation unit that confirms the reservation by collating the reservation list, and a seating management unit that notifies the seat corresponding to the reservation from the communication unit of the confirmation result of the reservation in the collation unit. The identification information acquired by the acquisition unit is stored in a storage area that can be viewed without authentication information for confirming that the wireless terminal device is an authorized user, and the seat number is authenticated by the wireless terminal device. If there is information, it is stored in a storage area that can be browsed.

  Here, the “identification information” may be information unique to the wireless terminal device, or may be a preset password or the like. Further, the “communicatable interface” includes a communication device, and may be a device capable of communication by short-range wireless communication such as infrared communication. Further, “notification” includes displaying on a display device such as a display, and includes outputting sound by a playback device such as a speaker. In addition, “authentication information for confirming that the user is a legitimate user” includes authentication information set in advance, for example, authentication information configured by a combination of a plurality of alphanumeric characters such as a password, , Iris information, fingerprint information, vein information, voiceprint information, retina information, face information, handwriting information, or biometric authentication information such as DNA information.

  According to this aspect, the identification information acquired by the acquisition unit is stored in a storage area that can be browsed without authentication information in the wireless terminal device, and the seat number can be browsed if there is authentication information in the wireless terminal device. Even if another person picks up the wireless terminal device storing the seat number, the person cannot confirm the reserved seat and secures the seat. I can't. Thereby, a trouble can be prevented beforehand. In addition, the rightful person can secure a seat.

  When the collation unit confirms that the combination of the identification information acquired by the acquisition unit and the seat number is included in the seat reservation list, the seating management unit assigns the seat of the seat number acquired by the acquisition unit. If the verification unit confirms that the combination of the identification information acquired by the acquisition unit and the seat number is not included in the seat reservation list, the acquisition unit acquires the information indicating that seating is possible. Information indicating that no seating is possible may be notified to the seat of the seat number assigned.

  According to this aspect, when it is confirmed that the combination of the identification information acquired by the acquisition unit and the seat number is not included in the seat reservation list, information indicating that seating is not possible is notified to the predetermined seat. By doing so, it is possible to have the rightful person of the reserved seat secure the seat.

  Another aspect of the present invention is a wireless terminal device. This device is a wireless terminal device that requests seat reservation to a reservation management server that manages seat reservation, and transmits identification information for identifying the wireless terminal device to the reservation management server. A first wireless communication unit that receives from the reservation management server a reservation completion information indicating that a reservation related to the combination of the reserved seat number and the identification information is registered in the seat reservation list; and a reservation from the reservation management server When the completion information is received, the storage unit stores the seat number in a storage area that cannot be browsed without authentication information for confirming that the seat number is an authorized user, and stored in the storage unit by the authentication information. A seat provided with a display unit for displaying a seat number and an interface capable of communicating with the wireless terminal device, and the seat of the seat number to be displayed by the authentication information is identified. By transmitting information, the second radio for determining whether or not the combination of the transmitted identification information and the seat number of the seat that received the identification information is included in the seat reservation list registered in the reservation management server And a communication unit.

  According to this aspect, since the reservation is confirmed by transmitting the identification information to the seat of the seat number to be displayed by the authentication information, a person other than the person who made the reservation cannot confirm the reserved seat. Trouble can be prevented in advance.

  Yet another aspect of the present invention is a seat management system. The seat management system includes a plurality of seats, a wireless terminal device that requests reservation of any one of the plurality of seats, and a seat management device that is connected to the plurality of seats, in response to a request from the wireless terminal device. Therefore, a seat management device that manages seat reservation is provided. The wireless terminal device transmits identification information for identifying the wireless terminal device to the seat management device, and the reservation related to the combination of the reserved seat number and the identification information is received from the seat management device. The first wireless communication unit that receives the reservation completion information indicating that the seat number is registered, and the receipt of the reservation completion information from the seat management device, to confirm that the seat number is an authorized user A seat provided with a storage unit that is stored in a storage area that cannot be browsed without authentication information, a display unit that displays a seat number stored in the storage unit based on the authentication information, and an interface that can communicate with the wireless terminal device. And a second wireless communication unit that transmits identification information to the seat of the seat number displayed on the display unit. The seat management device can communicate with the wireless terminal device, a list storage unit that registers a combination of the seat number acquired from the wireless terminal device and identification information for identifying the wireless terminal device that has made a reservation in the seat reservation list A communication execution unit that performs communication with a seat provided with a simple interface, and an identification number received from the wireless terminal device by the interface provided in the seat is acquired via the communication execution unit, and the identification number Reservation is confirmed by collating the acquisition unit that acquires the seat number of the seat that received the seat, the combination of the seat number and the identification number acquired in the acquisition unit, and the seat reservation list registered in the storage unit A collation unit, and a seating management unit that notifies a confirmation result of the reservation in the collation unit from the communication execution unit to a seat corresponding to the reservation. The seat has an interface that acquires an identification number from the wireless terminal device, and a transmission unit that transmits the seat number of the seat and the identification number acquired from the wireless terminal device via the interface to the seat management device, And a receiving unit that receives the confirmation result of the reservation transmitted from the seat management apparatus, and a notification unit that notifies in accordance with the confirmation result received by the receiving unit.

  Yet another aspect of the present invention is also a seat management system. This seat management system is a seat management system that includes a plurality of seats and a wireless terminal device that executes a process for securing one of the plurality of seats, and the wireless terminal device communicates with the wireless terminal device. A wireless communication unit that transmits identification information for identifying a wireless terminal device to a seat provided with a possible interface. The seat is an interface for acquiring an identification number from the wireless terminal device, an absence determination unit that determines that the user who owns the wireless terminal device has left, and an absence determination when the identification information is acquired by the interface. The notification unit notifies that the seat has been secured until it is determined that the seat has been left, and notifies that the seat has not been secured after the seat determination unit determines that the seat has been left. And having.

  According to this aspect, a free seat can be easily secured by transmitting identification information for identifying the wireless terminal device to the seat. In addition, after it is determined that the seat has been left out by the absence determination unit, it is possible to make another user use the free seat by notifying that the seat is not secured.

  Yet another embodiment of the present invention is a seat management method. This method acquires a seat number of a predetermined seat and an identification number received from the wireless terminal device by an interface provided in the seat, and a combination of the acquired identification number and the seat number of the predetermined seat; A given seat corresponds to an identification number by comparing the seat number given to the reserved seat with a seat reservation list that includes a combination of identification information for identifying the wireless terminal device that made the reservation The wireless terminal device confirms whether or not the reservation is made, and notifies the seat corresponding to the reservation of the reservation confirmation result.

  The seat number to be acquired is stored in a storage area that can be browsed if there is authentication information for confirming that it is a legitimate user in the wireless terminal device, and the seat of the seat number to be browsed by the authentication information If the identification number is obtained from the wireless terminal device, the fact that it is possible to sit is notified, and if the identification number is obtained from the wireless terminal device by a seat other than the seat of the seat number to be browsed by the authentication information, You may notify that it shows impossibility.

  It should be noted that any combination of the above-described constituent elements and a conversion of the expression of the present invention between a method, an apparatus, a system, a recording medium, a computer program, etc. are also effective as an aspect of the present invention.

  ADVANTAGE OF THE INVENTION According to this invention, the seat management technique which makes the right holder about the reserved seat secure a seat is realizable.

  Before specifically describing the embodiment of the present invention, an outline of the embodiment of the present invention will be described first. The first seat management system according to the embodiment of the present invention is a system related to reservation of reserved seats and securing reserved seats. Specifically, the first seat management system is a system for reserving a seat of a facility such as a movie theater or a bullet train with respect to a reservation management server by a user operating a wireless terminal device. Further, the reserved information is transmitted to a seat management apparatus provided in the facility where the seat is arranged. Here, in the reserved seat, when the user holds the wireless terminal device over ID acquisition means such as a reader provided in the seat, the ticket checking process is executed, and the user can secure the reserved seat. The “ID acquisition means such as a reader” may be provided integrally with the seat, or may be realized as a separate device from the seat. In the following description, for convenience of explanation, when the expression “seat” is used, it is assumed that the part for the user to sit down and the ID acquisition means are integrally configured, but the present invention is not limited to this.

  FIG. 1 is a diagram illustrating a configuration example of a first seat management system 100 according to an embodiment of the present invention. The first seat management system 100 includes a first wireless terminal device 10a, a second wireless terminal device 10b, an M-th wireless terminal device 10m, a base station device 20, a network 22, and a reservation management represented by the wireless terminal device 10. The server 24, the seat management apparatus 30, and the 1st seat 50a represented by the seat 50, the 2nd seat 50b, and the Nth seat 50n are included. For convenience of explanation, only one base station device 20 and one network 22 are shown. However, there are a plurality of base station devices 20 and networks 22, and communication between the wireless terminal device 10 and the reservation management server 24 is performed. You may relay.

  The wireless terminal device 10 includes a public wireless antenna 26 for performing mobile communication with the base station device 20 and a short-range wireless antenna 28 for performing short-range communication with the seat 50. The wireless terminal device 10 communicates with the reservation management server 24 via the base station device 20 and the network 22 to execute seat reservation processing. Further, the wireless terminal device 10 causes the ID acquisition unit provided in the seat 50 to read its own user ID via the short-range wireless antenna 28. The “user ID” may be an ID unique to the device of the mobile terminal, for example.

  When starting the reservation process, the wireless terminal device 10 first transmits a signal requesting reservation to the reservation management server 24. Next, the wireless terminal device 10 receives the reservation status from the reservation management server 24 and causes the user to select a seat to be reserved. Here, the wireless terminal device 10 transmits a seat number indicating the selected seat and its own user ID to the reservation management server 24. When the reservation process is completed, the wireless terminal device 10 acquires the seat number of the reserved seat from the reservation management server 24. The wireless terminal device 10 may acquire not only the seat number but also restriction information related to the reservation. The restriction information includes, for example, a time slot when a seat is reserved in the case of a movie theater seat reservation, and a section where a seat is reserved in the case of a reservation of a Shinkansen seat.

  The wireless terminal device 10 may not receive the reservation status from the reservation management server 24, and may not transmit the seat number of the seat to be reserved to the reservation management server 24. In this case, when the reservation management server 24 receives the user ID and the reservation request from the wireless terminal device 10, the reservation management server 24 registers the seat for the vacant seat for the user ID, and sets the seat number of the seat to the wireless terminal device 10. To send to.

  The wireless terminal device 10 restricts external access to the seat number among the information acquired from the reservation management server 24. Access to the seat number is permitted when authentication information registered in advance matches authentication information read from an authentication information acquisition unit (not shown). The authentication information includes biometric authentication information such as iris information and fingerprint information, and may be authentication using a password composed of alphanumeric characters. In this way, by restricting access to the reserved seat number, even if a legitimate user loses the wireless terminal device 10 after the reservation and the wireless terminal device 10 is picked up by someone, I can't know the number. As will be described later, seating in a seat is rejected unless both the reserved seat number and the user ID are collated. Specifically, the user cannot sit on the seat unless the user ID is read for the reserved seat. Then, since the reserved seat is not secured by a person who does not know the seat number, troubles related to the seat can be prevented.

  The reservation management server 24 reserves a seat in accordance with a request from the wireless terminal device 10. First, the reservation management server 24 transmits a seat reservation status to the wireless terminal device 10 when a signal indicating a reservation request is received from the wireless terminal device 10. Next, the reservation management server 24 receives a signal indicating a seat to be reserved and a user ID indicating the wireless terminal device 10 from the wireless terminal device 10. Here, the reservation management server 24 registers the seat for the reservation in association with the user ID in the seat reservation list. In addition, the reservation management server 24 transmits the registered seat reservation list to the seat management apparatus 30.

  The seat management device 30 manages the seat 50 by executing communication with the communication device provided in the seat 50 according to the seat reservation list transmitted from the reservation management server 24. The seat 50 reads the user ID from the wireless terminal device 10. In addition, the seat 50 notifies the seat management apparatus 30 of the read user ID and the seat number assigned thereto, so that the combination of the notified seat number and the user ID is included in the seat reservation list. Ask whether or not. The seat management apparatus 30 collates whether or not the combination notified from the seat 50 is included in the plurality of combinations registered in the seat reservation list.

  The seat management apparatus 30 notifies the seat 50 of the collation result. When the seat 50 receives a collation result notification indicating that the collation has been completed, the seat 50 displays information indicating that the user can be seated on a display or the like in order to inform the user of the fact. On the other hand, when the notification of the collation result indicating that the collation cannot be performed is received, information indicating that the user cannot sit is displayed. In addition, when it is detected that someone has been seated in the seat after displaying information indicating that seating is not possible, the seat 50 performs warning processing such as generating a warning sound. The seat 50 also displays information indicating that no seating is possible, as described above, even when a different user ID is acquired after receiving the notification of the verification result indicating the verification success.

  As described above, unless both the reserved seat number and the user ID are collated, by rejecting the seating, only the legitimately reserved user can be seated. Further, as described above, other users cannot know the reserved seat number, and therefore cannot identify the seat from which the user ID is to be read, and can prevent impersonation of the reserved user.

  This will be described using a specific example. FIG. 2 is a diagram showing a registration example of the seat reservation list 500 registered in the seat management apparatus 30 of FIG. As shown in FIG. 2, the seat reservation list 500 includes a seat number column 510 indicating “seat number”, a reservation limit column 520 indicating “date and time”, and a reservation limit column 520 indicating “user ID”. The Here, reservations are registered for “100” to “102” of “seat number” in the seat number column 510. Further, since “date and time” in the reservation restriction column 520 is not duplicated, two reservations are registered for “100” in the seat number column 510. Thus, when there is no overlap in the reservation restriction column 520, a plurality of reservations can be registered for the same seat. In addition, for “101” and “102” in the seat number column 510, a reservation of “C” is registered in the ID column 530. In this way, the same person can reserve a plurality of seats together.

  Under the above circumstances, when the seat corresponding to “100” in the seat number column 510 acquires the user ID “A” from the wireless terminal device 10, the seat 50 sends the seat number “ An inquiry is made as to whether a combination of “100” and the user ID “A” is registered, and the seat management apparatus 30 is caused to collate the notified combination with the seat reservation list 500. In the seat reservation list 500, a combination of a seat number “100” and a user ID “A” exists. Furthermore, the seat management apparatus 30 confirms a timer (not shown), and confirms the reservation restriction column 520 related to the combination of the current time, the seat number “100”, and the user ID “A”. When the current time is within the range of “PM 2:00 to PM 4:00”, the seat management device 30 determines that the verification is successful, and replies to that to the seat 50 corresponding to the seat number “100”. The seat 50 corresponding to the seat number “100” receives a notification related to the successful verification and displays that fact.

  On the other hand, when the current time is PM 5:00, the seat management device 30 does not match the reservation restriction column 520 “PM 2:00 to PM 4:00” for the combination of the seat number “100” and the user ID “A”. Determines that the verification has failed, and notifies the seat 50 corresponding to the seat number “100” to that effect. When the seat corresponding to “100” in the seat number column 510 acquires the user ID “C” from the wireless terminal device 10, the combination of the seat number “100” and the user ID “C” Since it does not exist in the list 500, the seat management apparatus 30 determines that the verification has failed, and replies to that to the seat 50 corresponding to the seat number “100”. When there is an answer indicating that the verification has failed, the seat 50 corresponding to the seat number “100” displays that fact. After the display, when it is detected that someone is seated in the seat 50 corresponding to the seat number “100”, the seat 50 executes warning processing for the person.

  FIG. 3 is a diagram illustrating a configuration example of the wireless terminal device 10 of FIG. The wireless terminal device 10 includes an operation unit 12, a first wireless communication unit 14, a display unit 16, a terminal memory 18, a second wireless communication unit 46, an authentication unit 48, a public wireless antenna 26, A distance wireless antenna 28 and a terminal control unit 70 are included. Although the wireless terminal device 10 performs wireless communication, the wireless terminal device 10 may be performed by a known method, and thus description thereof is omitted. In the following, a configuration relating to seat reservation and confirmation in the first seat management system 100 of FIG. 1 will be described.

  The operation unit 12 includes a key (not shown). Further, the operation unit 12 notifies the first wireless communication unit 14 and the second wireless communication unit 46 of the operation content in response to a user's key operation. The operation content includes a reservation request to the reservation management server 24, designation of a seat, and a request for displaying reserved seat information. The operation content may further include a wireless communication process including start and stop of transmission / reception of voice and e-mail, an instruction to record a telephone number, and the like.

  When reserving a seat, the first wireless communication unit 14 transmits a reservation request to the reservation management server 24 from the operation unit 12 to the reservation management server 24 via the public wireless antenna 26. In addition, the first wireless communication unit 14 receives the reservation status transmitted from the reservation management server 24 and causes the display unit 16 to display the reservation status. In addition, the first wireless communication unit 14 reserves a seat in the reservation management server 24 when the user who has confirmed the reservation status displayed on the display unit 16 selects a specific seat via the operation unit 12. The requested signal and its own user ID stored in the terminal memory 18 in advance are transmitted. When the first wireless communication unit 14 receives a reply indicating that the reservation has been completed from the reservation management server 24, the first wireless communication unit 14 registers the seat number of the reserved seat in the terminal memory 18. This registration is executed together with the setting for prohibiting access to the seat number.

  When confirming a reserved seat, first, a request to display the reserved seat number on the display unit 16 is made when the user operates the operation unit 12. In this case, the operation unit 12 receives authentication information such as biometric information via the second wireless communication unit 46. The second wireless communication unit 46 is configured by a known fingerprint sensor or the like. For example, when the user causes the fingerprint sensor to read the fingerprint, the second wireless communication unit 46 acquires authentication information indicating the fingerprint and notifies the authentication unit 48 of the authentication information. The authentication unit 48 stores authentication information registered in advance and compares the authentication information notified from the second wireless communication unit 46 to determine whether or not to authenticate. Here, when the authentication information matches, the authentication unit 48 causes the display unit 16 to display the seat number stored in the terminal memory 18.

  When confirming that the reservation is made at the seat 50, the user inputs the user ID at the seat of the confirmed seat number. Specifically, the user holds the wireless terminal device 10 over the user ID reading device provided in the seat 50. Thereby, the seat 50 can read the user ID stored in advance through the second wireless communication unit 46 having a known short-range wireless function such as infrared communication.

  4A to 4C schematically show the display screen of the first wireless terminal device 10a when the seat number stored in the terminal memory 18 of FIG. 3 is output when password input is used as the authentication means. FIG. FIG. 4A is a display screen when prompting the user to input a password as shown. The password input area 600 is an area for displaying the input password. Note that the password does not have to be displayed in the password input area 600 in order to avoid other people's stealing. FIG. 4B is a display screen when the input password matches a preset password as shown. The seat number display area 610 is an area where a reserved seat number is displayed. FIG. 4C is a display screen when the input password does not match the preset password as shown. Here, the user is required to re-enter the password.

  FIG. 5 is a diagram illustrating a configuration example of the seat 50 in FIG. 1. The seat 50 includes an identification information acquisition unit 52, a seat communication unit 54, a notification unit 56, a sensor 62, a seat control unit 64, and an output unit 72.

  The identification information acquisition unit 52 reads the user ID stored in the wireless terminal device 10. Since the reading process may be realized by a known method, the description is omitted here. Further, the identification information acquisition unit 52 notifies the seat communication unit 54 of the read user ID. The seat communication unit 54 transmits the user ID notified from the identification information acquisition unit 52 and information indicating the seat number assigned to the seat 50 stored in a memory (not shown) to the seat management apparatus 30. This transmission may be executed by wired communication or may be executed by wireless communication such as a wireless LAN.

  Further, the seat communication unit 54 receives the collation result transmitted from the seat management device 30 and transmits it to the seat communication unit 54. The notification unit 56 informs the user of information indicating the collation result by the output unit 72 according to the collation result transmitted from the seat communication unit 54. The output unit 72 includes a display device such as a display, a speaker, and the like. For example, when the collation result indicates that collation is successful, information indicating that the user can be seated may be displayed on the display, or sound indicating that the user may be seated may be output from a speaker.

  When the collation result indicates a collation failure, as in the case of success, the notification unit 56 displays information indicating that no seating is possible on the display. Further, the notification unit 56 notifies the seat control unit 64 of the collation result. Note that a lamp indicating whether seating is possible / not seating may be provided, and the corresponding lamp may be turned on.

  The sensor 62 is configured by a known pressure sensor, infrared sensor, or the like, and detects that the user is seated on the seat 50. Here, when it is detected that someone is seated, the fact is notified to the seat control unit 64. The seat control unit 64 causes the notification unit 56 to execute a warning process when the sensor 62 notifies that the seating is detected before the notification unit 56 notifies the verification result indicating the verification success. The notification unit 56 notifies the person who is seated through the display, the speaker, or the like that the seating is inappropriate. Note that a warning process may be realized by providing a vibrator that vibrates the seat 50 and vibrating the seat 50.

  FIG. 6 is a diagram illustrating a configuration example of the seat management apparatus 30 of FIG. The seat management device 30 includes a first communication unit 32, a database 34, a second communication unit 36, a seating management unit 40, and a matching unit 58 indicated by a broken line.

  The first communication unit 32 receives the seat reservation list from the reservation management server 24 via the network 22. In addition, the first communication unit 32 executes registration / update / deletion processing of the received seat reservation list in the database 34. The first communication unit 32 may update the seat reservation list stored in the database 34 by receiving the difference between the seat reservation list already stored in the database 34 and the changed seat reservation list. . The first communication unit 32 may receive a seat reservation list by performing wireless communication such as a wireless LAN (Local Area Network) with the reservation management server 24.

  The second communication unit 36 receives the user ID notified from the seat 50 and the seat number indicating the seat 50. The second communication unit 36 notifies the collation unit 58 of the received user ID and seat number. The collation unit 58 collates and determines whether or not the combination of the user ID and the seat number notified from the second communication unit 36 is included in the seat reservation list stored in the database 34, and the collation result is obtained. The seating management unit 40 is notified. When the collation result notified from the collation unit 58 indicates that the collation is successful, the seating management unit 40 transmits information indicating that the user can be seated to the seat 50 related to the collation success via the second communication unit 36. On the other hand, when the collation result notified from the collation unit 58 indicates a collation failure, the seating management unit 40 causes the second communication unit 36 to transmit information indicating that no seating is possible to the seat 50 related to the collation failure. The second communication unit 36 executes a transmission process for the destination seat 50 in accordance with an instruction from the seating management unit 40.

  Here, the collation process in the collation part 58 is demonstrated. The collation unit 58 includes a seat information search unit 38, a determination unit 42, and an identification information search unit 44. The seat information search unit 38 searches whether or not the seat number notified from the second communication unit 36 is registered in the seat reservation list stored in the database 34. Here, “registered in the seat reservation list” includes that both the seat number and the user ID are registered. If it is registered or registered in the seat reservation list, the seat information search unit 38 notifies the identification information search unit 44 of the seat number. On the other hand, if not registered, the seat information search unit 38 notifies the seating management unit 40 of a signal indicating a verification failure.

  The identification information search unit 44 searches the user ID registered corresponding to the seat number notified from the seat information search unit 38 by accessing the database 34. Further, the identification information search unit 44 notifies the determination unit 42 of the searched user ID. The determination unit 42 receives the user ID via the second communication unit 36. The determination unit 42 determines whether the user ID received from the second communication unit 36 matches the user ID notified from the identification information search unit 44. If the two user IDs do not match, the determination unit 42 notifies the seating management unit 40 of a signal indicating a verification failure.

  On the other hand, if both user IDs match, the determination unit 42 determines whether or not the current time acquired from a timer (not shown) is included in the time zone related to the reservation restriction included in the seat reservation list registered in the database 34. Determine. Here, when it is determined not to be included, the determination unit 42 notifies the seating management unit 40 of a signal indicating a verification failure. On the other hand, when it is determined that it is included, the determination unit 42 notifies the seating management unit 40 of a signal indicating a successful verification. The reservation restriction is registered as the release time of the movie to be watched for the reservation of a movie theater seat, and as the departure / arrival time of the section related to the reservation for the reservation of a seat such as the Shinkansen. Good.

  These configurations described above can be realized in hardware by a CPU, memory, or other LSI of an arbitrary computer, and in terms of software, it is realized by a program loaded in the memory. Describes functional blocks realized through collaboration. Accordingly, those skilled in the art will understand that these functional blocks can be realized in various forms by hardware only, software only, or a combination thereof.

  FIG. 7 is a sequence diagram showing an operation example of the first seat management system 100 of FIG. This process may be started by user designation. In the following, the processes from S10 to S23 indicate a series of processes for making a reservation. Further, the processes from S24 to S34 show a series of processes when the reservation confirmation process is executed in the seat 50 that the user has not reserved. Further, the processes from S38 to S44 indicate a series of processes when the reservation confirmation process is executed in the seat 50 reserved by the user. In the following, for convenience of explanation, a series of processes when making a reservation, a series of processes when executing a reservation confirmation process for a non-reserved seat 50, and a reservation confirmation process for a reserved seat 50 are executed. A series of processes will be described in order, but each series of processes may not be executed in the order shown in the figure.

  A series of processing for making a reservation is started when the user executes the reservation processing using the wireless terminal device 10. The wireless terminal device 10 transmits a signal for confirming the reservation status to the reservation management server 24 (S10). Next, the reservation management server 24 transmits the registered seat reservation list to the wireless terminal device 10 (S14). The wireless terminal device 10 receives the seat reservation list, confirms the user, and causes a specific seat to be specified. Next, the wireless terminal device 10 requests a reservation by transmitting a seat number indicating the designated seat and its own user ID to the reservation management server 24 (S16). The reservation management server 24 associates the transmitted seat number with the user ID and registers them in the seat reservation list (S18). The reservation management server 24 requests the seat management device 30 to update the seat reservation list (S20). The seat management apparatus 30 updates the stored seat reservation list according to the request (S23). Furthermore, the reservation management server 24 reports to the wireless terminal device 10 that the reservation has been completed (S22).

  A series of processing when the reservation confirmation processing in the seat 50 that has not been reserved is started is triggered by the user having the seat 50 read the user ID of the wireless terminal device 10 owned by the user. The seat 50 acquires the user ID (S24). Next, the seat 50 inquires whether the combination of the seat number assigned to the seat 50 and the acquired user ID is registered in the seat reservation list (S26). The seat management apparatus 30 collates whether or not the combination of the seat number and the user ID related to the inquiry is included in the registered seat reservation list (S28). Here, it is assumed that collation has failed. Furthermore, the seat management apparatus 30 answers the collation result indicating the collation failure to the seat 50 that made the inquiry (S30). The seat 50 receives the collation result and notifies the user of information regarding the non-seating (S32). Thereafter, when it is detected that the user is seated in the seat, the seat 50 performs a warning process for the seated user (S34).

  A series of processes when the reservation confirmation process in the reserved seat 50 is executed is started when the user causes the seat 50 to read the user ID of the wireless terminal device 10 owned by the user. Here, it is assumed that the verification is successful. In addition, since the process from S36 to S44 is equivalent to the process of S24 to S32, description is abbreviate | omitted. However, in the process of S30, the seat management apparatus 30 replies to the inquired seat 50 with information indicating that the verification is successful. In S32, the seat 50 notifies the user of information indicating that seating is possible.

  Next, the operation of the seat management apparatus 30 in FIG. 1 will be described. FIG. 8 is a flowchart showing an operation example of the seat management apparatus 30 of FIG. This process may be started when the seat management device 30 receives the seat number and the user ID input from the wireless terminal device 10 from the seat 50. First, the seat management apparatus 30 receives from the seat 50 inquiry information regarding whether or not the user whose user ID has been read by the seat 50 has been reserved for that seat (S100). Next, the seat management apparatus 30 collates the stored seat reservation list with the combination of the user ID and seat number transmitted from the seat 50 (S102). As a result of the collation, if the combination of the user ID and the seat number exists in the seat reservation list (Y in S104), the seat management device 30 permits the seat 50 to allow the user to sit. A notification is transmitted (S106). On the other hand, when the combination of the user ID and the seat number does not exist in the seat reservation list (N in S104), the seat management apparatus 30 transmits a seating disapproval notification indicating that the user is not permitted to be seated to the seat 50. (S108).

  According to the above-described aspect, when it is confirmed that the combination of the identification information acquired by the acquisition unit and the seat number is included in the seat reservation list, the information indicating that seating is possible is given to the predetermined seat. By letting you know, you can easily confirm the reservation. In addition, when it is confirmed that the combination of the identification information acquired by the acquisition unit and the seat number is not included in the seat reservation list, information indicating that the seat cannot be taken is notified to a predetermined seat. , The rightful person of the reserved seat can be secured.

  Next, the modification of embodiment of this invention is shown. First, an outline will be described. The second seat management system 200 of the present modification is a system related to securing a seat for a free seat and abandoning the secured seat.

  Generally, a non-reserved seat can be seated regardless of the user if it is empty. However, after securing a free seat, the seat may be left. In such a case, other users may be seated in reserved free seats. In addition, in order to prevent other users from being seated in the reserved free seats, the user may be stolen by placing his / her property on the seat to indicate to other users that he / she has secured it. May develop into trouble.

  Therefore, in the second seat management system 200 according to the present modification, the reservation process is executed when the user holds the wireless terminal device 10 over a reader provided in the seat 50 in an unoccupied free seat. It was decided that the reserved seat could be secured. Since the reserved seat is a free seat, when the user leaves the reserved seat, the reservation is abandoned. According to such an aspect, the user can continuously use the reserved seat once reserved, and when the user leaves the seat, the reservation is automatically canceled, so that other users can use it. Details will be described later.

  FIG. 9 is a diagram showing a configuration example of the second seat management system 200 showing a modification of the embodiment of the present invention. In the second seat management system 200, an absence determination device 60 is further added to the configuration of the first seat management system 100 shown in FIG. The seat 50 has the same configuration as that shown in FIG. The seat management device 30 has the same configuration as that shown in FIG. In addition, about the part which is common in embodiment mentioned above, the same code | symbol is attached | subjected and description is simplified.

  The seat 50 acquires the user ID from the wireless terminal device 10 as in the above-described embodiment. The seat 50 notifies the seat management apparatus 30 of the acquired user ID and the seat number corresponding to the seat 50. If the notified user ID and seat number are not registered in the seat reservation list, the seat management apparatus 30 newly registers them and returns information indicating that they can be seated to the seat 50. If registered, information indicating that no seating is possible is returned to the seat 50. In accordance with the answer from the seat management device 30, the seat 50 displays information indicating whether the user is allowed to sit, for example, information indicating “vacant seat” or “in use”.

  The absence determination device 60 determines that the user has left the seat 50. Here, the “seating” includes abandonment of seating in the reserved seat 50 and does not include temporarily leaving the seat 50. The absence determination device 60 is installed at the entrance of a facility or vehicle equipped with the seat 50, and confirms the absence by performing wireless communication with the wireless terminal device 10 by infrared communication or the like. In the absence confirmation process, if the user ID is acquired from the wireless terminal device 10 by wireless communication and then the same user ID is not acquired again by a predetermined time, the wireless terminal device The user concerning 10 is determined as having left.

  When it is determined that the person has left the seat, the seat leaving determination device 60 notifies the seat management device 30 of the acquired user ID. When the user ID is notified from the absence determination device 60, the seat management device 30 deletes the reservation according to the seat reservation list. Specifically, the seat management apparatus 30 deletes the combination relating to the notified user ID from among the combinations of the seat number and the user ID included in the seat reservation list. Here, when there are a plurality of reservations relating to the user ID, only the reservation for the seat 50 relating to the free seat is deleted. In addition, the seat management apparatus 30 notifies the corresponding seat 50 that it has been deleted, and causes the seat 50 to display a vacant seat.

  In the first seat management system 100 of the above-described embodiment, the absence determination device 60 may be provided. In that case, when the seat management device 30 that has been notified of the absence of the seat deletes the reservation from the seat reservation list, the current time is confirmed by a timer (not shown), and the confirmed current time corresponds to the combination. If it is not included in the time slot registered as the reservation restriction to be performed, the seat management apparatus 30 may update the seat reservation list. When the current time is included in the registered time zone, that is, when it is determined that the user has left before the reserved time, the seat management device 30 waits for the current time to pass the registered time zone, The reservation list may be updated. In this manner, for example, when a movie theater seat 50 is reserved, the reservation can be automatically canceled when the watched movie ends.

  FIG. 10 is a sequence diagram showing an operation example of the second seat management system 200 of FIG. This process may be started by user designation. In the following, the processes from S50 to S60 indicate a series of processes related to temporary reservation in a free seat. Further, the processes from S62 to S70 indicate a series of processes related to leaving. In the following, for convenience of explanation, a series of processes related to temporary reservation and a series of processes related to leaving a seat will be described in order, but each series of processes may not be executed in the order shown.

  A series of processes related to the temporary reservation is started when the user causes the seat 50 to read the user ID of the wireless terminal device 10 owned by the user. First, the wireless terminal device 10 causes the seat 50 to read the user ID (S50). Next, the seat 50 inquires of the seat management device 30 whether or not the combination of the seat number assigned to the seat 50 and the acquired user ID is registered in the seat reservation list (S52). The seat management apparatus 30 collates whether or not the combination of the seat number and the user ID related to the inquiry is included in the registered seat reservation list (S54). If not included in the seat reservation list, the seat management apparatus 30 newly registers the combination of the notified seat number and user ID in the seat reservation list (S56). Next, the seat management apparatus 30 returns a collation result indicating a collation success to the seat 50 that made the inquiry (S58). The seat 50 receives the collation result and notifies the user of information related to seating availability (S60).

  A series of processing related to leaving is started when the user acquires the user ID from the wireless terminal device 10 by the absence determination device 60 in FIG. 9. First, the absence determination device 60 determines whether or not the user has left (S62). When it is determined that the user has left, the absence determination device 60 reports to the seat management device 30 that the user has left the seat and the user ID (S64). When there is a report from the absence determination device 60, the seat management device 30 registers that the reservation relating to the user ID has been deleted from the seat reservation list (S66). Furthermore, the seat management apparatus 30 transmits a signal indicating an empty seat report to the seat 50 corresponding to the deleted reservation (S68). The seat 50 notifies the user that the seat is vacant by displaying information indicating the vacant seat on a display or the like (S70).

  Next, the operation of the second seat management system 200 of this modification will be described. FIGS. 11A and 11B are flowcharts showing an operation example of the seat management apparatus 30 and the absence determination apparatus 60 of FIG. The flowchart of Fig.11 (a) shows the process in case a user secures a seat with respect to a free seat.

  First, the seat management apparatus 30 receives from the seat 50 inquiry information regarding whether or not the user who has read the user ID into the seat 50 can secure the seat (S110). Next, the seat management device 30 checks whether or not the seat number transmitted from the seat 50 is secured while referring to the stored seat reservation list (S112). As a result of the collation, if the seat has already been secured (Y in S114), the seat management apparatus 30 transmits a seating disapproval notification indicating that the user is not permitted to sit down to the seat 50 (S116). . On the other hand, if the seat is not secured (N in S114), the seat management apparatus 30 registers the seat number of the seat 50 in the seat reservation list (S118). You may register corresponding to a user ID. In addition, the seat management apparatus 30 transmits a seating permission notification indicating that the seating of the user is permitted to the seat 50 (S120).

  The flowchart in FIG. 11B shows a process when the user leaves the seat and gives up the seat. First, the absence determination device 60 determines whether or not the user has left, and notifies the seat management device 30 of the result (S130). When it is determined that the user has left the seat (Y in S132), the seat management apparatus 30 deletes the seat number of the seat 50 determined to have left the seat from the stored seat reservation list (S136). The seat management apparatus 30 transmits to the seat 50 a seating permission notification indicating that the user is allowed to sit (S138). On the other hand, if it is determined that the user has not left the seat (N in S132), the seat management apparatus 30 transmits a seating impossibility notification to the effect that other users are not allowed to be seated to the seat 50 (S134). ).

  By taking the above-described aspect, for example, even when the user temporarily leaves the seat 50, it is not determined that the user has left the seat, and therefore the user can continuously secure the seat. In addition, when the user leaves the seat, the reservation of the reserved seat 50 is automatically canceled, so that other users can use the seat 50.

  In the above, this invention was demonstrated based on embodiment and its modification. This embodiment is an exemplification, and it will be understood by those skilled in the art that various modifications can be made to the combination of each component and each processing process, and such modifications are also within the scope of the present invention. . Moreover, although the modified example was each demonstrated about embodiment of this invention, it will be understood by those skilled in the art that the aspect which combined each form is also contained in the scope of the present invention.

  Note that the communication in the first seat management system 100 of FIG. 1 may be encrypted regardless of wired or wireless. Communication between the reservation management server 24 and the seat management apparatus 30 includes means for exchanging public keys in advance, means for encrypting each transmission signal with a public key, and decrypting the encrypted signal with a secret key. This means may be realized by being provided in both the reservation management server 24 and the seat management device 30.

  In the best mode for carrying out the present invention, the second wireless communication unit 46 accepts authentication information such as biometric information and a user ID. However, the present invention is not limited to this configuration, and the configuration of the second wireless communication unit 46 is not limited thereto. It goes without saying that the operation and effect of the present invention can be achieved even if an authentication information acquisition unit and a user ID acquisition unit are provided.

It is a figure showing the example of composition of the 1st seat management system concerning the embodiment of the present invention. It is a figure which shows the example of registration of the seat reservation list registered into the seat management apparatus of FIG. It is a figure which shows the structural example of the radio | wireless terminal apparatus of FIG. FIGS. 4A to 4C are diagrams schematically showing display screens of the first wireless terminal device when the seat number stored in the terminal memory of FIG. 3 is output. It is a figure which shows the structural example of the seat of FIG. It is a figure which shows the structural example of the seat management apparatus of FIG. It is a sequence diagram which shows the operation example of the 1st seat management system of FIG. It is a flowchart which shows the operation example of the seat management apparatus of FIG. It is a figure which shows the structural example of the 2nd seat management system which shows the modification of embodiment of this invention. It is a sequence diagram which shows the operation example of the 2nd seat management system of FIG. FIGS. 11A and 11B are flowcharts showing an operation example of the seat management apparatus and the absence determination apparatus in FIG.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 10 Radio | wireless terminal apparatus, 12 Operation part, 14 1st radio | wireless communication part, 16 Display part, 18 Terminal memory, 20 Base station apparatus, 22 Network, 24 Reservation management server, 26 Public radio antenna, 28 Near field radio antenna, 30 Seat management device, 32 first communication unit, 34 database, 36 second communication unit, 38 seat information search unit, 40 seating management unit, 42 determination unit, 44 identification information search unit, 46 second wireless communication unit, 48 authentication unit , 50 seats, 52 identification information acquisition unit, 54 seat communication unit, 56 notification unit, 58 verification unit, 60 away-seat determination device, 62 sensor, 64 seat control unit, 70 terminal control unit, 72 output unit, 100 first seat Management system, 200 second seat management system, 500 seat reservation list, 510 Seat number column, 520 reservation limit column, 530 ID column.

Claims (6)

A storage unit for storing a seat reservation list including a combination of a seat number assigned to a reserved seat and identification information for identifying a wireless terminal device that has made a reservation;
A communication unit that communicates with a seat provided with an interface capable of communicating with a wireless terminal device;
An acquisition unit that acquires the identification number received from the wireless terminal device through the interface provided in the seat via the communication unit, and acquires the seat number of the seat that received the identification number;
A collation unit for confirming a reservation by collating a combination of a seat number and an identification number acquired in the acquisition unit and a seat reservation list stored in the storage unit;
A seating management unit for notifying the seat corresponding to the reservation of the confirmation result of the reservation in the verification unit from the communication unit;
The identification information acquired by the acquisition unit is stored in a storage area that can be viewed without authentication information for confirming that the user is a legitimate user in the wireless terminal device, and the seat number is stored in the wireless terminal device. The seat management device according to claim 1, wherein the seat management device is stored in a storage area that can be browsed if the authentication information is present. A wireless terminal device that requests a seat reservation to a reservation management server that manages seat reservation,
Identification information for identifying the wireless terminal device is transmitted to the reservation management server, and a reservation related to the combination of the reserved seat number and the identification information is registered in the seat reservation list from the reservation management server. A first wireless communication unit that receives reservation completion information indicating that the reservation has been made;
A storage unit that stores the seat number in a storage area that cannot be viewed without authentication information for confirming that the seat number is a legitimate user, upon receipt of reservation completion information from the reservation management server;
A display unit for displaying a seat number stored in the storage unit by the authentication information;
The identification information transmitted and its identification by transmitting the identification information to the seat of the seat number to be displayed by the authentication information, which is a seat provided with an interface capable of communicating with the wireless terminal device A second wireless communication unit for determining whether a combination with the seat number of the seat that received the information is included in the seat reservation list registered in the reservation management server;
A wireless terminal device comprising: A plurality of seats, a wireless terminal device requesting reservation of any one of the plurality of seats, and a seat management device connected to the plurality of seats, wherein the seat In a seat management system comprising a seat management device for managing reservations,
The wireless terminal device
Identification information for identifying the wireless terminal device is transmitted to the seat management device, and a reservation related to the combination of the reserved seat number and the identification information is registered in the seat reservation list from the seat management device. A first wireless communication unit that receives reservation completion information indicating that the reservation has been made;
A storage unit that stores the seat number in a storage area that cannot be viewed without authentication information for confirming that the seat number is a legitimate user, upon receipt of reservation completion information from the seat management device;
A display unit for displaying a seat number stored in the storage unit by the authentication information;
A seat provided with an interface capable of communicating with the wireless terminal device, the second wireless communication unit transmitting the identification information to the seat of the seat number displayed on the display unit,
The seat management device includes:
A list storage unit that registers a combination of a seat number acquired from the wireless terminal device and identification information for identifying a wireless terminal device that has made a reservation in a seat reservation list;
A communication execution unit that performs communication with a seat provided with an interface capable of communicating with the wireless terminal device;
An acquisition unit that acquires the identification number received from the wireless terminal device through the interface provided in the seat via the communication execution unit, and acquires the seat number of the seat that received the identification number;
A collation unit for confirming a reservation by collating a combination of a seat number and an identification number acquired in the acquisition unit and a seat reservation list registered in the storage unit;
A seat management unit for notifying the confirmation result of the reservation in the verification unit from the communication execution unit to the seat corresponding to the reservation;
The seat is
An interface for obtaining an identification number from the wireless terminal device;
A transmission unit that transmits a seat number of the seat and an identification number acquired from the wireless terminal device via the interface to the seat management device;
A receiving unit for receiving a confirmation result of the reservation transmitted from the seat management device;
A seat management system comprising: a notification unit for notifying in accordance with a confirmation result received by the reception unit. A seat management system comprising: a plurality of seats; and a wireless terminal device that executes a securing process for any one of the plurality of seats,
The wireless terminal device
A wireless communication unit that transmits identification information for identifying the wireless terminal device to a seat provided with an interface capable of communicating with the wireless terminal device;
The seat is
An interface for obtaining an identification number from the wireless terminal device;
An absence determination unit that determines that the user who owns the wireless terminal device has left, and
When the identification information is acquired by the interface, the absence is determined by the absence determination unit until the absence determination unit determines that the seat has been secured until it is determined that the seat has been left. And a notification unit for notifying that the seat is not secured.   A seat number of a predetermined seat and an identification number received from the wireless terminal device through an interface provided in the seat are acquired, and a combination of the acquired identification number and the seat number of the predetermined seat is reserved. The predetermined seat corresponds to the identification number by checking a seat reservation list including a combination of a seat number assigned to the seat and identification information for identifying the wireless terminal device that has made the reservation. A seat management method comprising: confirming whether a reservation is made by a wireless terminal device; and notifying a seat corresponding to the reservation of a reservation confirmation result.   The seat number to be acquired is stored in a storage area that can be browsed if there is authentication information for confirming that the user is a legitimate user in the wireless terminal device, and the seat number to be browsed by the authentication information. When the identification number is acquired from the wireless terminal device by the seat of the user, the fact that it is possible to be seated is notified, and the identification number is acquired from the wireless terminal device by a seat other than the seat of the seat number to be browsed by the authentication information 6. The seat management method according to claim 5, wherein, when it is done, a notification indicating that no seating is possible is given.

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