JP2007221458A - Telephone terminal, exchange, call connection control method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a telephone terminal, an exchange and a call connection control method in which a variety of services can be provided by connecting a call with a service providing device using the operation by the user of an origination side telephone terminal as a trigger when a termination side telephone terminal is calling. <P>SOLUTION: A call is connected with a service providing device when an operation for connection with a service providing device 40 is detected during connection processing of a call from an origination side telephone terminal 11 which can receive a service provided by the service providing device 40 with a termination side telephone terminal 12. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a telephone terminal, a switching device, and a call connection control method, and more particularly to a telephone terminal that receives a service such as an answering machine service, a switching device for realizing the service, and a call connection control method.

A service for connecting a calling telephone terminal to a service providing apparatus during a call is performed in accordance with a user's operation or presetting of the called telephone terminal (see, for example, Patent Document 1). Specifically, when the time set by the user's pre-setting of the destination phone terminal elapses during the call, the “answering machine service” is established in which the calling phone terminal connects to the answering machine server and leaves a message. It has been broken. In addition, there is a service in which a calling telephone terminal connects to an answering machine by an operation of a receiving user during a call and leaves a message.
Japanese Patent Laid-Open No. 11-164365

By the way, in order for the calling telephone terminal to connect to the service providing apparatus during the call, it is necessary to perform the operation and advance setting of the called user, so that the services that can be realized are limited. For example, in the “Voice Mail Service”, it is impossible to connect to an answering machine server at any timing by the user operation of the calling telephone terminal. I couldn't leave a positive message. Therefore, if the user of the destination phone terminal has not set up the answering machine service or cannot wait for the elapsed time preset by the user of the destination phone terminal, the user hangs up and then sends an e-mail Alternative means such as sending This has a problem that the user's operation becomes complicated.
The present invention has been made to solve the above-mentioned problems of the prior art, and its purpose is to connect to a service providing apparatus by using an operation by a user of a calling side telephone terminal during a call of the called side telephone terminal as a trigger. It is to provide a telephone terminal, a switching device, and a call connection control method capable of realizing various services.

  According to a first aspect of the present invention, there is provided a telephone terminal capable of receiving a service provided by a service providing apparatus for connecting to the service providing apparatus during a call connection process to another telephone terminal. A connection operation detecting means for detecting that a connection operation has been performed; and when the connection operation is detected by the connection operation detecting means, a connection signal for connecting a call from the own terminal to the service providing apparatus is transmitted. And a connection signal sending means for receiving the service in a connected state with the service providing apparatus. It is possible to connect to the service providing apparatus by using an operation by the user of the calling side telephone terminal while calling the called side telephone terminal as a trigger, and to provide a service such as an answering machine service.

  According to a second aspect of the present invention, there is provided a switching apparatus which receives a call from the first telephone terminal that can receive the service provided by the service providing apparatus during the connection process of the call to the second telephone terminal. A connection signal detecting means for detecting a connection signal for connecting the first telephone terminal and a connection signal detecting means for connecting a call from the first telephone terminal to the service providing apparatus when the connection signal detecting means detects the connection signal. Connection request sending means for sending a connection request. With this configuration, the telephone terminal that is calling to another telephone terminal can receive a service such as an answering machine service.

  The switching apparatus according to claim 3 of the present invention disconnects a call from the first telephone terminal to the second telephone terminal when the connection request is sent from the connection request sending means in claim 2. The apparatus further includes a cutting signal sending means for sending a cutting signal. With this configuration, it is possible to receive a service such as an answering machine service by interrupting a call connection process to another telephone terminal.

  According to a fourth aspect of the present invention, there is provided a call connection control method for performing a call connection process from a first telephone terminal to a second telephone terminal capable of receiving a service provided by a service providing device; A connection operation detecting step for detecting that a connection operation for connecting to the service providing device has been performed during a call connection process to the second telephone terminal; and a service provision when the connection operation is detected And a call connection step for connecting the call to the device. By adopting such a method, it is possible to connect to the service providing apparatus using an operation by the user of the calling side telephone terminal while calling the called side telephone terminal as a trigger, and to provide a service such as an answering machine service.

  In short, in the present invention, when a specific operation is performed on the calling telephone terminal during a call from the calling telephone terminal to the called telephone terminal, the call is interrupted and connected to the service providing apparatus, Realize the offer. Thereby, it becomes possible to connect to the service providing apparatus at an arbitrary timing by the operation of the user of the calling telephone terminal, and various service provisions can be realized.

  As described above, the present invention detects that a connection operation for connecting to a service providing apparatus is performed during a call connection process to another telephone terminal, and connects the call to the service providing apparatus. Thus, there is an effect that it is possible to provide a service such as an answering machine service by interrupting the call at an arbitrary timing using an operation by the user of the calling side telephone terminal during the calling of the called side telephone terminal as a trigger.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. In the drawings referred to in the following description, the same parts as those in the other drawings are denoted by the same reference numerals.
(Embodiment)
Hereinafter, a case will be described in which the answering machine service is realized by connecting to the answering machine server at an arbitrary timing by the operation of the user using the calling party telephone terminal.

  FIG. 1 is a schematic diagram showing the operation of an answering service provided in the telephone system. The telephone system shown in FIG. 1 includes a calling telephone terminal 11, a calling side switching device 21 that processes calls from the calling telephone terminal 11, and a called side that processes calls to the called telephone terminal 12. The switching device 22 includes a control device 30 that controls the connection destination of a call from the calling telephone terminal 11 and a service providing device 40 that provides an answering machine service.

The calling side telephone terminal 11 and the called side telephone terminal 12 are, for example, mobile phone terminals, but are not limited thereto and may be fixed telephones. Below, the case where it is a mobile telephone terminal is demonstrated as an example.
The originating side exchange device 21, the destination side exchange device 22, the control device 30, and the service providing device 40 can be realized using a known server device.

  In such a configuration, when the originating telephone terminal 11 is operated and the outgoing call processing to the called telephone terminal 12 is performed, the destination telephone terminal 11 is directed to the calling telephone terminal 11 via the originating side switching apparatus 21. Then, a ringing tone is sent out (S1). Thereby, the user of the calling side telephone terminal 11 hears a ringing tone. At the same time, an incoming signal is sent from the destination exchange device 22 to the destination telephone terminal 12 (S1 '). As a result, the destination telephone terminal 12 performs a calling operation for the user.

In such a state, the caller terminal 11 is operated to send a service request (S2). Then, the originating side switching device 21 that has received the service request sends an event occurrence notification to the control device 30 (S3). Thereafter, a connection instruction is sent from the control device 30 (S4).
Receiving this connection instruction, the originating side switching device 21 performs a process of disconnecting the call to the destination telephone terminal 12 (S5). As a result, the incoming signal from the called side exchange device 22 to the called side telephone terminal 12 is also cut off (S5 ′).

Furthermore, the originating side switching device 21 outputs a connection request to the service providing device 40 (S6). The service providing apparatus 40 that has received this connection request starts providing the service (S7). The provided service is, for example, an answering machine service, and a voice message input from the calling telephone terminal is accumulated. When the message storage is completed, the service providing apparatus 40 sends a notification that the message is stored to the destination telephone terminal 12 (S8). The user of the destination telephone terminal 12 that has received this notification can listen to the contents of the stored message by accessing the service providing device 40.
Note that the originating side switching device 21 and the terminating side switching device 22 in FIG. 1 may be the same device. In addition, the functions of the control device 30 and the service providing device 40 may be combined and realized as one device. The originating side switching device 21 and the control device 30 may be combined and realized as one device.

(Configuration example of calling terminal)
In order to realize the operation described with reference to FIG. 1, the calling side telephone terminal is configured as shown in FIG. 2, for example. That is, in the figure, the calling side telephone terminal has a push button for inputting numbers such as “0”, “1” to “9”, symbols such as “*”, “#”, and on-hook and off-hook. An operation unit 31 including a push button for performing the operation, a connection operation detecting unit 32 for detecting that a connection operation for connecting to the service providing apparatus is performed in the operation unit 31, and a connection for connecting to the service providing apparatus. A connection signal sending unit 33 for sending a connection signal for connecting a call from the own terminal to the service providing device when a connection operation is detected; and a display unit 34 for displaying various information on the screen. Has been. When a connection operation for connecting to the service providing apparatus is performed, an event occurrence signal is output, and when this signal is detected, a connection signal is transmitted. In addition to the above configuration, the calling telephone terminal has a known function as a telephone terminal.

(Configuration example of originating switching device)
In order to realize the operation described with reference to FIG. 1, the originating exchange device is configured as shown in FIG. 3, for example. That is, in the figure, the calling side switching device exchanges the call with the service providing device during the connection process of the call from the calling side telephone terminal to which the service providing device can receive the service. When the connection signal is detected by the connection signal detection unit 41 and the connection signal detection unit 41, a connection request for connecting a call from the calling telephone terminal to the service providing device is issued. When a connection request is sent from the connection request sending unit 42 and the connection request sending unit 42 to be sent, a disconnection signal sending unit 43 that sends a disconnection signal for disconnecting a call from the calling telephone terminal to the called telephone terminal. It is comprised including. In addition to the above configuration, the originating exchange device has a known function as a telephone exchange device.

(Operation example)
FIG. 4 is a sequence diagram showing a more detailed operation of each part of the telephone system of FIG. In the figure, a signal transmitted and received at the calling side telephone terminal 11, the calling side switching device 21, the control device 30, the service providing device 40, the called side switching device 22, and the called side telephone terminal 12 are shown. .
In the figure, first, the calling telephone terminal 11 is operated and a call is made to the called telephone terminal 12. Thereby, a calling process is performed (S100). The details of this calling process are well-known techniques, and thus description thereof is omitted.
When the calling process is performed, a connection request is transmitted from the called side exchange device 22 to the called side telephone terminal 12 (S101), and the called side telephone terminal 12 sends an incoming call notification such as a ring tone or a ringing melody or a vibrator activation. Is performed (S102). Also, a ringing tone is sent from the destination side exchange device 22 to the calling side telephone terminal 11 (S103).

When a predetermined push button operation is performed at the calling telephone terminal 11 at an arbitrary timing in this calling state (S104), a signal corresponding to the input content of the push button is transmitted. (S105). Receiving this signal, the originating side switching device 21 returns a response to the originating side telephone terminal 11 (S106).
Thereafter, the originating side switching device 21 transmits an event occurrence notification to the control device 30 (S107). Receiving this event occurrence notification, the control device 30 transmits a connection instruction to the service providing device 40 to the originating exchange device 21 (S108).

  Receiving the connection instruction to the service providing device 40, the originating side switching device 21 transmits a disconnection signal to the terminating side switching device 22 in order to interrupt the call connection processing to the called side telephone terminal 12 (S109). This disconnection signal is sent to the called telephone terminal 12 via the called side exchange device 22 (S110). Upon receiving the disconnection signal, the destination telephone terminal 12 stops sending the ring tone or ringing melody and stops the vibration of the vibrator (S111).

  In addition, the originating side switching device 21 transmits a connection request to the service providing device 40 (S112). This connection request includes the telephone number of the called telephone terminal. For example, as shown in FIG. 5, in the connection request frame composed of the header H and the payload P, the message length 112a of the header H indicates the data length of the connection request message. The called number 112b is a number dialed at the calling telephone terminal (that is, the called user's telephone number). The authentication key 112c is key information for authentication performed between the service providing apparatus and the calling telephone terminal. The mobile user number 112d is a number for identifying the calling user, and is allocated to identify the user in the network, unlike the telephone number. The subscriber number (i.e., calling number) 112e is the telephone number of the calling user. As described above, by providing the service providing apparatus with both the information specifying the calling user and the information specifying the called user, it is possible to provide flexible and diverse services.

  Returning to FIG. 4, the service providing device 40 that has received the connection request returns a response to the originating side switching device 21 (S113). Thereby, service provision by the service provision apparatus 40 is started. In this example, the answering machine message input from the originating side switching device 21 is stored in the service providing device 40 (S114). Thereafter, the service providing apparatus 40 transmits a notification that the message has been accumulated to the destination telephone terminal 12 (S115).

(Example of screen display)
FIG. 6 is a diagram showing a screen display example of the calling telephone terminal in the case of the operation of FIG. 4 described above. In the figure, when the user of the calling telephone terminal performs a call operation (that is, makes a call by inputting a telephone number), characters such as “calling” are displayed on the screen (SS1).
Thereafter, characters such as “calling” are displayed on the screen to inform the user that the calling process is being performed on the destination telephone terminal (SS2). While this calling process is being performed, connection to the service providing apparatus can be performed at any time by a user operation. Here, as shown in the figure, a message such as “Please press * to connect to the answering service center” may be displayed on the screen to guide connection to the service providing apparatus.

If the other user takes a call (ie, off-hook) while the call is being made to the destination telephone terminal as it is, a transition is made to a call state (SS3). In this case, a message such as “busy” is displayed on the screen to inform the user that the call is in progress. As a result, a call is performed between the user of the calling telephone terminal and the user of the called telephone terminal.
On the other hand, if the calling telephone terminal user performs a predetermined operation, that is, an operation of pressing the “*” button in this example, while the calling process is performed on the called telephone terminal, the connection processing to the service providing apparatus is performed. Is started. In this case, as shown in the figure, a message such as “Connecting message box” is displayed on the screen (SS4). Note that the call to the destination telephone terminal may be disconnected immediately after the operation of pressing the button is performed, or the calling state may be continued as it is after the operation is performed. Thereafter, by connecting to the service providing apparatus, the user of the calling telephone terminal can record the message.

(Other operation examples)
In the operation example described above, the call to the destination telephone terminal is disconnected during the connection process to the service providing apparatus 40, but the call may be continued without disconnecting the call. By continuing the call, if the user of the destination telephone terminal takes a call (that is, goes off-hook) after the connection processing to the service providing device 40, the call state can be entered.
A sequence diagram for this operation is shown in FIG. Here, a different part from the content of FIG. 4 is demonstrated. In FIG. 7, after the connection instruction to the service providing device 40 is transmitted from the control device 30 to the originating exchange device 21 (S108), the disconnection process (from S109 to S111 in FIG. 4) is not performed.

Then, the answering machine message input from the originating side switching device 21 is accumulated in the service providing device 40 (S114), and the communication state continues thereafter. In this communication state, when a connection request response is transmitted from the destination telephone terminal 12 (S116), a connection request response is transmitted to the calling side switching device 21 via the called side switching device 22 (S117). ). Then, the originating side switching device 21 transmits an incoming call notification to the originating side telephone terminal 11 (S118). As a result, the process shifts to an existing process, and a process similar to the call waiting (registered trademark) is performed (S119).
In the operation described above with reference to FIG. 7, for example, the connection request frame described with reference to FIG. 5 is transmitted to the service providing apparatus. As a result, both the information specifying the calling user and the information specifying the called user are notified to the service providing apparatus, and flexible and diverse service provision is possible.

(Example of screen display)
FIG. 8 is a diagram showing a screen display example of the calling telephone terminal in the case of the operation of FIG. 7 described above. FIG. 8 shows the continuation of the message screen display (SS4) such as “Connecting message box” in FIG. That is, the user of the calling phone terminal performs a call operation, characters such as “calling” are displayed on the screen (SS1 in FIG. 4), and the call processing status (SS2 in FIG. 4) for the called phone terminal is displayed. Thereafter, when the user of the calling telephone terminal performs an operation of pressing the “*” button, the connection processing to the service providing apparatus is started, and a message such as “Message Box is being connected” is displayed (SS4). Thereafter, by connecting to the service providing apparatus, the user of the calling telephone terminal can record the message.

In this state, when the other user takes a call (that is, when off-hook), a well-known call waiting (registered trademark) process is performed, and a message such as “incoming call” is displayed on the screen while the message is being recorded. Then, the user is notified that there is an incoming call (SS5). Thereby, a telephone call is performed between the user of the calling telephone terminal and the user of the called telephone terminal (SS6).
On the other hand, if the other user does not answer the call (that is, if the user does not go off-hook), message recording will continue (SS7).
As described above, by continuing the call, if the user of the destination telephone terminal takes a call after the connection processing to the service providing device 40 (that is, if the user goes off-hook), the call state is entered and the users directly communicate with each other. can do.

(Call connection control method)
In the telephone system described above, the call connection control method shown in FIG. 9 is realized. In the figure, processing for connecting a call from the calling telephone terminal to the called telephone terminal is started (step S201). When this call connection process is started, a call is made to the destination telephone terminal. In a state in which the call connection process is being performed, whether a predetermined operation (in the above-described example, an operation of pressing the “*” button) is performed is monitored at the calling telephone terminal (step S202). If the operation is not performed, the call connection process is continued (step S202 → S201).
When it is detected that a predetermined operation has been performed, a process for connecting a call from the calling side telephone terminal to the service providing apparatus is performed by the calling side switching device and the control device (steps S202 → S203). . Thereafter, an answering machine service or the like is provided to the calling telephone terminal by the service providing apparatus (step S204).

By adopting the method as described above, it is possible to connect to the service providing apparatus using an operation by the user of the calling side telephone terminal during a call on the called side telephone terminal as a trigger, and to provide a service such as an answering machine service.
In the above description, the answering machine service is exemplified as the service provided by the service providing device. However, the present invention is not limited to this and can be applied to all services provided in the telephone terminal.

  The present invention can be used when providing an answering service or other additional services in a mobile phone, a voice phone, a video phone, and the like.

It is the schematic which shows operation | movement of the answering machine service provided in the telephone system using the telephone terminal and switching apparatus by this invention. It is a block diagram which shows the structural example of the calling side telephone terminal in FIG. It is a block diagram which shows the structural example of the originating side switching apparatus in FIG. It is a sequence diagram which shows the more detailed operation example of each part of the telephone system of FIG. It is a figure which shows the example of a data structure of the connection request | requirement to a service provision apparatus. It is a figure which shows the example of a screen display of the calling side telephone terminal in the case of the operation | movement of FIG. It is a sequence diagram which shows the other operation example of each part of the telephone system of FIG. It is a figure which shows the example of a screen display of the calling side telephone terminal in the case of the operation | movement of FIG. 2 is a flowchart showing a call connection control method realized in the telephone system of FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 11 Calling side telephone terminal 12 Called side telephone terminal 21 Calling side switching apparatus 22 Called side switching apparatus 30 Control apparatus 31 Operation part 32 Connection operation detection part 33 Connection signal sending part 34 Display part 40 Service provision apparatus 41 Connection signal detection part 42 Connection Request sending part 43 Cutting signal sending part

Claims (4)

  A telephone terminal that can receive a service provided by the service providing apparatus, and detects connection operation for connecting to the service providing apparatus during a call connection process to another telephone terminal. An operation detection unit; and a connection signal transmission unit configured to transmit a connection signal for connecting a call from the own terminal to the service providing apparatus when the connection operation is detected by the connection operation detection unit. A telephone terminal characterized in that it is provided with the service in a connection state with a providing device.   During connection processing of a call from the first telephone terminal that can receive the service provided by the service providing apparatus to the second telephone terminal, a connection signal for connecting the call to the service providing apparatus is detected. Connection signal detection means; and connection request transmission means for sending a connection request for connecting a call from the first telephone terminal to the service providing apparatus when the connection signal is detected by the connection signal detection means. An exchange device comprising:   And further includes a disconnect signal sending means for sending a disconnect signal for disconnecting a call from the first telephone terminal to the second telephone terminal when the connection request is sent from the connection request sending means. 3. The exchange apparatus according to claim 2, wherein   A call connection processing step for performing a connection process of a call from the first telephone terminal to the second telephone terminal that can receive a service provided by the service providing apparatus; and during the call connection process to the second telephone terminal A connection operation detecting step for detecting that a connection operation for connecting to the service providing device has been performed, and a call connection step for connecting a call to the service providing device when the connection operation is detected. A call connection control method characterized by the above.

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