JP2006293775A - User evaluation method and device thereof - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To solve the problem that a method or device, where a user being a customer directly evaluates employee's attitudes to the user and propriety of provided service in company facility, a shop, or service facility, has not been provided conventionally. <P>SOLUTION: The method comprises; an evaluation means using evaluating materials provided with evaluation display materials comprising arbitrary displays representing evaluations of evaluation objects; a selecting and extraction means capable of selecting and extracting an evaluation material provided with an evaluation display material corresponding to an evaluation of a specific evaluation object, out of evaluation materials in the evaluation means; and an evaluation determination means for aggregating evaluation materials selected and extracted by the selecting and extraction means to determine evaluations of evaluation objects. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a user evaluation method and an apparatus therefor, and in particular, a user who uses a specific facility or the like, a user who uses a service facility service such as a taxi, airplane or train, or a product at a store. About the customer service attitude, behavior, satisfaction with the customer service, the quality of the service, the suitability of the content, etc. An enterprise person whose customer is the customer who directly evaluates the employee to be evaluated on the spot, and that the evaluation result is almost unreachable to each employee. By showing as an evaluation result what kind of evaluation a user who is directly a customer to an individual employee, Against executives and CEO, etc., the work situation of the individual employees, easily become as can be recognized user evaluation method and is intended for that device.

Conventionally, in so-called entrepreneurs and managers who are providers of such facilities and services, users who receive the provision of their facilities and services, the contents of the facilities and services and the quality of services In the customer service business, especially in the customer service business, the customer service attitude to the customer, the suitability of the contents of the service provided, the working status and preference of the employee who directly contacts the customer Since sensitivity and the like are directly related to the business results, these improvements and content improvements, especially the improvement of the employee's working attitude and likability, etc. are made every day.
Especially in industries that are exposed to intense sales competition every day, in the hospitality business, where the main task is to interview customers directly, and in all sales and service industries, for example, the It is often seen that bad impressions on customers due to attitudes and behaviors are directly linked to the business performance of the entire company, and deteriorate the image of the company itself.

  Since the quality of customer service and customer service by these employees may result in irreparable damage from the competitive world of the industry, corporate management Continually devoted efforts to improve deficiencies and services, and directly obtain evaluations from customers regarding customer service attitudes to customers who are users of facilities and services, and whether customer service is good. He eagerly strives to further improve services and facilities and occupies an advantageous position in intense competitive activities.

As an improvement measure, in order to collect customer evaluations about products, product information input means for specifying products by the customer, questionnaire output means for requesting a questionnaire consisting of questions for the customer, and the customer answering the questionnaire There is provided an apparatus in which an answering means and a means for providing a reward for answering a questionnaire to a customer are provided in an unattended questionnaire apparatus.
However, this unattended questionnaire device has some advantages in that it does not require manual labor for collecting and counting the questionnaire, but in this device, the questionnaire system is a questionnaire system using a computer system connected by an online device. Because it consists of cash register equipment, the equipment becomes excessive, and it can not be installed freely in vehicles such as taxis, trains, passenger planes and small shops, and it can be installed at any level regardless of general age or gender. It is unsuitable in the field of service provision for the target, and providing a reward for the answer to the questionnaire requires a profit-guided answer on the condition that some benefit is provided, and is not false Answers with sincere feelings cannot be obtained, that is, a more favorable appreciation for respondents' psychology In order to obtain, there is a tendency to do the answers pandering to the questioner, there is a problem that not accurate answers can be obtained.

In addition, as a measure to improve this, in order to grant the right to vote to evaluate employees only to customers who have done a beneficial act on the store, the products and services provided by the customer at the store The amount information is counted by the amount information aggregation device, the number of employee evaluation voting information corresponding to the amount information is notified to the voting device used by the customer, and the employee evaluation according to the notified employee evaluation voting information Employee evaluation methods and devices are provided, characterized by counting points for each employee, inputting the evaluation score for the employee, and sending it to the server. Giving customers the right to vote as employee evaluation voting information according to the amount of information received for the goods and services they receive is a very unsatisfactory attitude towards the customers, and the amount of money makes the customers themselves Comment As a result, there is a risk of discriminating and damaging the customer's emotions. For this reason, there is a problem that the customer's unpopularity may be bought and the image of the store itself or the company itself may be lowered, which is not practical. Furthermore, the equipment becomes excessive, and it cannot be installed freely in taxis or small shops, and is not suitable for the site of service provision for all levels, regardless of general gender. Providing a reward for respondents' responses tends to provide answers that are acceptable to the questioner in order to seek a more favorable reward as the respondent's psychology, and the disadvantage that an accurate answer cannot be obtained cannot be solved There was a problem.
Japanese Patent Laid-Open No. 11-66035 JP 2004-206478 A

  The problem to be solved is that many conventional employees of this type sell and provide and exchange products and services while directly meeting and responding to individual customers. In various stores, where goods are sold and where services are provided, such as in taxi vehicles, passenger airplanes, passenger ships, trains, etc. In locations where services are provided to individual customers, corporate managers and management managers such as management managers entrusted with management are not directly aware, and as a result employees of customers Even if there is an insufficient point in customer service attitude or customer service provision, or even if the service content is unacceptable, it is not possible to grasp directly, and the opportunity to correct the misdelivery of the service provided to the customer The For this reason, the evaluation by the customer who received the service directly from the employee regarding the customer service attitude of each individual employee, the quality of the service provided, and the quality of the service is directly applicable. It becomes the basis that determines the evaluation of stores, sales facilities, and the company itself. Eventually, the evaluation by these individual customers determines the social credit and value evaluation of the company as well as the business results, and it is critical There was a problem of becoming an important element.

  The manager who is the ultimate manager of such corporate management can be satisfied and highly evaluated by the customer in order to improve the facilities of the company, the quality of the products provided, and the quality and evaluation of the service. However, even if the management devotees his heart and effort all day and night, he is the one and only unskilled employee. Due to careless behaviors, customer service attitudes, and poor service provision behavior, the management efforts of the management that have been accumulated steadily have collapsed overnight, resulting in blistering. The company's reputation and business credibility will be lost, resulting in an intangible loss that is irrecoverable, and will eventually lead to unavoidable consequences of shrinking management and withdrawal of management. Tragedy In the field of business competitive companies, it is about to be Observations on a daily basis usually.

  In this way, by improving the working attitude of one employee who directly affects the trust of the overall management and the level of corporate evaluation, and improving the quality of customer service, the satisfaction of customers is improved, which is high. Even at sales sites exposed to intense daily competition with continuous sales results, in order to secure a firm and stable position and realize stable corporate management that entrepreneurs can feel secure, from time to time For the various miscellaneous customers who belong to all levels of the unspecified number of individuals, the individual employees who actually provide services are actually the customers who receive the services directly from these individual employees. Moreover, in the place where the service is provided, that is, where the customer's impressions and emotions do not fade at all due to the passage of time or other events, it is a sales floor. In the event of an individual employee's customer service, customer service satisfaction, etc. Received an objective evaluation of the employees directly through the eyes of the customer about the customer service attitude, working conditions, sales performance, contents of the service provided, and the quality of the service at the place. In addition, by utilizing the evaluation results as evaluation materials, individual employees who can determine the social trust and corporate value evaluation of the most important company and can be a critical factor in determining corporate management itself. As well as being able to accurately assess the situation, it is difficult to see the eyes of managers and managers. What, seriously and answering, and customer service attitude to customers serving the user, allowed to improve the quality of customer service, it is an object of the present invention be made so as to obtain a sufficient satisfaction of serving as a user customer.

  In this type of conventional customer evaluation method and customer evaluation device using the same, the customer directly receives a service such as customer service from an employee in a store or taxi. Immediately without any special operation or equipment, and on the basis of their own free will, that is, whether direct or indirect, or explicit Regardless of whether it is implicit or implied, there is no fear of psychological repression at all from the employees etc., regardless of managers or managers, that is, regardless of the number of ordinary people, Provided by employees in locations and locations where the eyes of management and managers etc. are completely unreachable so that the results of customer evaluations can be immediately and clearly clarified visually Quality of service The customer who directly contacts the employee and enjoys the customer service, whether the customer attitude is good or bad, or the quality of the working condition, is the evaluation subject and uses this method. An evaluation device was not provided.

  The problem to be solved is one of the important factors that influence the business performance of a company by using a relatively simple mechanism and method and a user evaluation device using this method. Employees who directly provide customer service while directly contacting and responding to customers as customers at locations and locations where the managers and managers of the company cannot reach the facility or store. The customer user directly evaluates the customer service attitude, the customer service situation, and the suitability of the service provided, and the results of the evaluation are directly and directly viewed by the company manager and manager. Thus, the problem that the method, mechanism, and apparatus thereof that can be found out has not been provided yet cannot be solved.

  In the user evaluation method of the present invention, an evaluation display body comprising an arbitrary display representing an evaluation of an evaluation target, an evaluation means using an evaluation body provided on the object, and an evaluation body in the evaluation means, An evaluation body provided with an evaluation display body corresponding to the evaluation of a specific object to be evaluated is selected by the user so that the user can select and take out the evaluation body, and the evaluation body selected and taken out by the selection extraction means. And an evaluation determination means for determining the evaluation for the evaluation target, and the user determines the evaluation target based on the content of the evaluation display body of the evaluation object totaled by the evaluation determination means. The evaluation is determined.

  The user evaluation method of the present invention classifies an evaluation display body composed of letters, numbers, colors, or any other display indicating evaluation of an evaluation target into arbitrary plural stages based on the evaluation of the evaluation target. The evaluation means using the evaluation body provided on the object and the evaluation body in the evaluation means are classified in advance for each evaluation category based on the evaluation display body, and the evaluation object is evaluated from the evaluation body. Corresponding evaluation bodies provided with evaluation display bodies are selected and extracted by the user so that the user can select and extract the evaluation bodies, and the evaluation bodies selected and taken out by the selection extraction means are aggregated and evaluated. The evaluation decision means consists of an evaluation decision means for deciding the evaluation of the target, and the user decides the evaluation for the specific evaluation target object based on the contents of the evaluation display body of the evaluation object, which is totaled by the evaluation decision means. Features It is intended.

  The user evaluation method of the present invention is based on the evaluation for the employee to be evaluated based on the evaluation display object consisting of the character representing the evaluation for the employee to be evaluated, or the number or color or any other display. The evaluation means using the evaluation body, which is provided in the object divided into a plurality of arbitrary stages, and the evaluation body in the evaluation means are distinguished in advance for each evaluation section based on the evaluation display body, and from among the evaluation bodies The evaluation display body corresponding to the evaluation of the employee to be evaluated is selected by the selection extraction means provided by the user so that the user can select the evaluation evaluation body and the selection extraction means. The evaluation body is composed of an evaluation determination means for collecting the evaluation bodies taken out and determining the evaluation for the employee to be evaluated. The evaluation body selected and taken out by the selection extraction means is based on the evaluation display body in advance. , Evaluation An evaluation decision that is input to the evaluation aggregate corresponding to the evaluation bodies distinguished every minute and aggregated for each evaluation category, and the evaluation bodies are aggregated to determine the evaluation for the employee to be evaluated. It is characterized in that the user determines an evaluation for a specific employee to be evaluated based on the contents of the evaluation display body of the evaluated evaluation body by the evaluation determination means. is there

  The user evaluation apparatus of the present invention is an evaluation display using an evaluation body provided with an evaluation display body including an arbitrary display that represents an evaluation of an evaluation target, and an evaluation body using the evaluation body, Select an evaluation object with an evaluation display corresponding to the evaluation of a specific object to be evaluated, and select and extract the evaluation object selected and extracted by the selection / extraction means and the selection / extraction means. And evaluation determination means for determining evaluation for the evaluation object.

  In the user evaluation device of the present invention, the evaluation display body sets the evaluation for the object to be evaluated as an evaluation category obtained by dividing the evaluation into five steps, three steps, or any other plurality of steps, and a character corresponding to the evaluation category. Or it consists of numbers, colors, or other arbitrary displays.

  The user evaluation apparatus according to the present invention is characterized in that an evaluation body provided so as to be able to be taken out by a selection taking-out means is distinguished for each evaluation category based on an evaluation display body in advance and is provided so as to be arbitrarily taken out. It is what.

  In the user evaluation device according to the present invention, the evaluation body in the evaluation determination means is preliminarily distinguished for each evaluation section based on the evaluation display body, and an input port corresponding to the distinguished evaluation body is arranged in the evaluation assembly and is inserted. The evaluation body is provided so that it can be assembled for each evaluation category.

  The user evaluation apparatus of the present invention is provided with identification specifying means for specifying an employee to be evaluated as an evaluation target, both of the selection extraction means and the evaluation determination means, or one of them or separately. It is characterized by this.

  The user evaluation method and apparatus of the present invention are provided with an evaluation display body composed of numbers or other arbitrary displays such as characters or colors, figures, patterns, shapes, etc., which are determined in advance corresponding to the evaluation contents. A plurality of evaluation bodies in the evaluation means are selected and collected so as to be able to be taken out, and the evaluation bodies selected and taken out by the selection taking out means are aggregated and covered. Evaluation evaluation means for determining the evaluation of the evaluation object, the user evaluator is an evaluation consisting of numbers, characters or colors, figures, patterns, shapes, etc. corresponding to their own evaluation By simply selecting a display, the customer who is the user of the evaluation determination means can directly determine the evaluation of the customer service attitude, quality of service provided, satisfaction, etc., and show the contents of the evaluation easily. In addition, the evaluator who is the user only collects the selected evaluation bodies into the evaluation assembly, and immediately without using special equipment etc. on the spot where the service is provided by the employee. In terms of the quality of services received from employees, customer service attitudes, etc., the customer as a user is not subject to any psychological repression or prejudice from others, that is, in a hot and hot state As a customer's evaluation in a straightforward state, that is, the customer who is a user based on only his / her feelings and sensations, with an honest and honest attitude, the quality of service and the customer service attitude of the evaluation target as an employee For example, the evaluation by the customer as the user is objectively displayed as it is.

  The user evaluation method of the present invention according to claim 1 is an evaluation means using an evaluation body in which an evaluation display body composed of letters, numbers, or colors representing the evaluation of the evaluation target and any other display is provided on the object. And, from the evaluation body in the evaluation means, a selection taking-out means in which an evaluation body provided with an evaluation display body corresponding to the evaluation of a specific object to be evaluated is provided so that the user can select and take out, and The evaluation body selected and taken out by the selection and extraction means is totaled, and evaluation evaluation means for determining the evaluation of the evaluation target is included. Based on the content of the evaluation display body of the evaluation body that has been collected by the evaluation determination means. Thus, the user determines the evaluation for a specific object to be evaluated. Therefore, the evaluation means evaluates the evaluation for the object to be evaluated by letters, numbers or colors, and other functions. The evaluation display body consisting of the above display is selected and taken out arbitrarily by the selection means, and the evaluation body is simply checked by the evaluation determination means. There is an effect that the evaluation can be performed objectively and easily by a simple method.

  In the user evaluation method of the present invention according to claim 2, the evaluation for the evaluation object is expressed by an evaluation display body composed of letters, numbers or colors, and any other display, and the evaluation for the evaluation object expressed by the evaluation display body. Is divided into an arbitrary plurality of stages, the evaluation body provided on the object, the evaluation means used, and the evaluation body in the evaluation means are distinguished in advance for each evaluation section based on the evaluation display body, and evaluated. The evaluation body provided with the evaluation display body corresponding to the evaluation of a specific object to be evaluated is selected from the body by the selection extraction means provided so that the user can select and extract it, and the selection extraction means. The evaluation evaluation means that aggregates the retrieved evaluation objects and determines the evaluation for the evaluation target, and the user decides on the basis of the contents of the evaluation display objects of the evaluation objects that are aggregated by the evaluation determination means. Evaluated Since the evaluation is determined for the elephant, the evaluation means divides the evaluation display body into a plurality of stages and evaluates the evaluation body provided on the object based on the evaluation display body. A user can select and take out an evaluation body provided with an evaluation display body corresponding to the evaluation of the employee to be evaluated, using the selection extraction means. And the evaluation decision means to determine the evaluation for the employee to be evaluated, the user evaluates the specific evaluation target employee by the contents of the evaluation display body of the evaluated evaluation body, The effect is that it can be determined.

  In the user evaluation method of the present invention according to claim 3, the evaluation for the employee to be evaluated is evaluated with respect to the evaluation target for the employee to be evaluated. The evaluation means using the evaluation body provided on the object divided into a plurality of arbitrary stages and the evaluation body in the evaluation means are distinguished for each evaluation section based on the evaluation display body in advance. Select the evaluation body provided with the evaluation display body corresponding to the evaluation of the employee to be evaluated from among the selection extraction means that the user can select and extract, and the selection extraction means. The evaluation body is composed of evaluation determination means for determining the evaluations of the employees to be evaluated by collecting the evaluation bodies taken out, and the evaluation body selected and taken out by the selection extraction means is based on the evaluation display body in advance. The Corresponding to the evaluation body distinguished for each evaluation category, it is input to the evaluation assembly and aggregated for each evaluation category, and consists of an evaluation determination means for determining the evaluation for the employee by aggregating the evaluation body, Based on the contents of the evaluation indicator of the evaluation object, which is tabulated by the evaluation determination means, the user determines the evaluation for a specific employee to be evaluated. Since the evaluation bodies selected and taken out by the means are distinguished for each evaluation category and input into the evaluation assembly and are assembled for each evaluation category, the evaluation decision for the employee to be evaluated is simply: There is an effect that it is possible to easily determine the evaluation by taking out from the evaluation aggregate assembled for each evaluation category.

  The user evaluation apparatus of the present invention according to claim 4 provides an evaluation display body that represents an evaluation of the evaluation target, an evaluation means using the evaluation body provided, and a specific target object from among the evaluation bodies in the evaluation means. An evaluation body provided with an evaluation display body corresponding to the evaluation object is selected and selected and extracted, and the evaluation bodies selected and taken out by the selection extraction means are totaled and evaluated. Since it is characterized by comprising an evaluation determination means for determining the evaluation of the object, an evaluation body provided with an evaluation display body on the surface of the object is arbitrarily selected and taken out by the selection taking-out means, There is an effect that the evaluation determining means can easily and objectively evaluate the evaluation bodies gathered in the evaluation body simply by confirming them.

  In the user evaluation device of the present invention according to claim 5, the evaluation display body sets the evaluation for the evaluation target as an employee as an evaluation classification divided into five stages, three stages, or any other plural stages, Since it consists of letters corresponding to the evaluation category, numbers, colors, or any other indication, the evaluation body has an evaluation divided into 5 or 3 levels, or any other multiple levels. Since characters, symbols, numbers, figures, patterns, colors, shapes, and other arbitrary displays corresponding to the classification are provided, any other complicated mechanism or device may be used depending on the evaluation display of the evaluation object. There is an effect that the evaluation can be easily performed objectively.

  In the user evaluation apparatus of the present invention according to claim 6, the evaluation body provided so as to be able to be taken out by the selection take-out means is distinguished in advance for each evaluation section based on the evaluation display body, and is provided so that it can be taken out arbitrarily. Since the evaluation body is previously classified for each evaluation category by the displayed evaluation display body, the evaluation body is displayed on the evaluation body one by one when the evaluation body is taken out by the selection extraction means. There is an effect that it is possible to select and take out corresponding to the divided evaluation category without checking the contents of the evaluation display body.

  In the user evaluation apparatus of the present invention according to claim 7, the evaluation body in the evaluation determination means is previously distinguished for each evaluation section based on the evaluation display body, and the input port provided corresponding to the distinguished evaluation body is evaluated. Since the evaluation body placed on the display body is provided so as to be able to be assembled for each evaluation section by the evaluation display body, the evaluation body is based on the evaluation display body for each evaluation section. Since the input ports corresponding to the distinguished evaluation bodies are arranged in the evaluation aggregates and are provided so as to be able to be assembled for each evaluation category, Since the evaluation bodies to be input to the evaluation body are collected separately for each evaluation category, there is an effect that the contents of evaluation by the evaluation body can be identified at a glance.

  The user evaluation apparatus of the present invention according to claim 8 is an identification specifying means for specifying an employee to be evaluated, which is an evaluation target, both of a selection extraction means and an evaluation determination means, or On the other hand, since it is characterized in that it is provided separately, in the case where an evaluation is performed for a specific employee to be evaluated using the user evaluation device of the present invention, the evaluation is performed by the identification specifying means. Since the specific employee to be evaluated can be accurately recognized and distinguished, there is an effect that there is no fear that the specific employee to be evaluated is erroneous.

  According to the user evaluation method and the apparatus of the present invention, one evaluation body is provided with one evaluation display body for display composed of numbers or characters or colors, figures, patterns, shapes, and the like representing evaluation contents. A plurality of the evaluation bodies are gathered, selected in accordance with the evaluation by the evaluator who is the user, and selected as the extraction means provided so that it can be taken out. Since it is a user evaluation device consisting of evaluation evaluation means for collecting evaluation bodies and determining evaluation contents based on the collected evaluation bodies, the service provided by the employees to be evaluated and the use of receiving customer service The customer who becomes the evaluator directly becomes an evaluator, and the customer who is the subject of evaluation in a place, position, or position where the eyes of the manager or manager are not reached at all, the customer's accurate and honest evaluation, Multiple evaluator customers You can select and aggregate evaluation bodies corresponding to your evaluation contents from among the evaluation bodies, and company managers will aggregate the types and number of evaluation bodies collected in the evaluation body every day As a result, the evaluation by the customer as the user, which is the most important factor in determining the company's evaluation and social evaluation, without being affected by any judgment or circumstances, is the objective evaluation of the daily work evaluation status of individual employees. In this case, one of the user evaluation devices of the present invention defined for each specific employee is installed, and therefore, the evaluation for each individual employee is performed. If the evaluations based on the type and number of bodies are aggregated weekly, monthly, or even throughout the year, the daily work status of each employee and the customer service that occupies the main business contents of sales activities Of service and customer service Status is directly evaluated, and the results of the evaluation are objectively grasped by the managers and managers of the company, and can be used for detailed guidance and improvement for individual employees. The objective of providing a user evaluation method and apparatus that can be used as an objective remuneration calculation material and staffing evaluation data was realized.

  When a user who is a customer evaluates a specific employee using the user evaluation method and apparatus of the present invention, the user evaluation method and apparatus of the present invention are subject to evaluation. So that it can be easily understood that it is installed for each specific employee, both of the evaluation means and the selection / extraction means in the user evaluation apparatus of the present invention, or either one or completely separately Since the identification specifying means for specifying the employee to be evaluated is provided, when the user as the customer evaluates a specific employee using the user evaluation device of the present invention, The objective of evaluating the target specific employees without making a mistake was realized.

  When a user evaluates an employee using the user evaluation method and apparatus of the present invention, the object of the evaluation is, for example, a taxi driver whose taxi company employee is a passenger car. In some cases, a taxi driver as an employee is evaluated by a passenger as a taxi user regarding the customer service of the taxi driver, customer service attitude, etc. By displaying with the evaluation body, the purpose of the user's evaluation of the employee was realized, and the evaluation result is an employee in a place where the business owner of the taxi company cannot see at all It is possible to objectively understand the customer service and the customer service attitude of the taxi driver, which can be used as guidance and improvement data for individual driver drivers. And appraisals material, to the taxi of the user serving as a passenger, could be realized is that thus the user evaluation of the employee to be directly linked to the improvement of the social credibility of the taxi companies do.

In order for a passenger who is a user of a taxi company to evaluate a driver who is an employee of a taxi company using the user evaluation method and apparatus of the present invention, the rear side of the driver's seat which is the passenger's boarding position in the taxi car The user evaluation device of the present invention is installed in advance at a position that is easily visible.
For the evaluation body as the evaluation means, for example, “excellent”, “medium”, “impossible”, etc. are indicated on the surface of a rectangular plastic plate of an appropriate size by display characters indicating the contents of the evaluation. Divide by evaluation contents, and place and place multiple evaluation bodies for each section. The evaluation bodies can be selected and taken out individually and divided into transparent plastic storage cases for storage. The selection taking-out means consisting of
Taxi passengers take out one evaluation body displaying the contents of evaluation from the user evaluation device of the present invention installed in the car according to the customer service received from the driver in the taxi and the customer service attitude. That is, one evaluation body is selected and taken out by the selection / extraction means, and the one evaluation body taken out is put into an evaluation body aggregate separately installed in advance and provided with an evaluation determination means for gathering. The user who is a passenger evaluates the driver's employee by the determining means.
In this case, as the evaluation determination means, for example, the state where the input evaluation body is divided and gathered for each content of the evaluation is divided for each evaluation division so that the state can be directly recognized from the outside, An evaluation body that is formed in a transparent plastic input case and is provided with a removal prevention device so that it cannot be removed from the input port. The door is provided with a lock at the outlet provided in the input case.

  In addition, passengers and other persons can automatically print out and record the boarding time and mileage or boarding fare, etc., every time they get on a taxi, so that evaluation bodies cannot be entered without permission. In order to confirm that the passenger has put in the evaluation body, the check form must be issued and placed together with the evaluation body so that it can be inserted into the input case. By providing it in this way, it is possible to prevent an unauthorized evaluation body from being introduced and to evaluate the driver who is an objective and accurate user as a passenger.

1 to 16 show an embodiment of the user evaluation apparatus 1 of the present invention, FIG. 1 shows an embodiment of the user evaluation apparatus 1 of the present invention, and FIG. 3 is a perspective view of the storage case, FIG. 3 is an enlarged perspective view of the main part of the storage case of FIG. 2, FIG. 4 is an enlarged perspective view of the main part of the evaluation assembly in the evaluation determining means, and FIG. 4 is a cross-sectional view taken along the line AA in FIG. 4, FIG. 6 is a perspective view of a main part of an identification mark of the identification specifying means, and FIGS. 7 to 16 are explanatory views showing an evaluation body of the evaluation means.
In the figure, reference numeral 1 denotes a user evaluation device of the present invention, 2 denotes evaluation means, 3 denotes selection extraction means, 4 denotes evaluation determination means, 5 denotes an evaluation body, 6 denotes a flat plate, 7 denotes display, and 8 denotes evaluation display. , 9 is a storage case, 10 is a storage section, 11 is an evaluation section, 12 is an identification specifying means, 13 is an identification mark, 14 is an open / close lid, 15 is a slide body, 19 is an outlet, 20 is an evaluation assembly, 21 Is an inlet, 22 is an outlet, 24 is a lock, 25 is a take-out prevention device, 26 is a letter, 27 is a number, 28 is a color, 29 is a figure, 30 is a pattern, 31 is a shape, 32 is a disk, 33 Is a sphere, and 34 is a cut tape.

As shown in FIG. 1, the user evaluation apparatus 1 of the present invention comprises an evaluation means 2, a selection / extraction means 3, and an evaluation determination means 4.
The evaluation means 2 includes an evaluation body 5 in which an evaluation display body 8 including a display 7 representing the contents of evaluation is provided on the surface in advance.
The selection / extraction means 3 includes a storage case 9 in which the evaluation body 5 in the evaluation means 2 is provided with a large number of storage compartments 10 each of which is sized to be inserted and removed.
The evaluation deciding means 4 is composed of an evaluation aggregate 20 in which a large number of evaluation sections 11 are provided in which the evaluation bodies 5 are put in one by one and can be assembled, and are divided in accordance with the contents of the evaluation. ing.
A large number of evaluation bodies 5 are accommodated in the storage compartment 10 divided into a large number of storage cases 9 so that the evaluation bodies 5 can be inserted into and removed from the storage case 9 one by one. In order to evaluate an employee to be evaluated by a user evaluation method and apparatus according to the present invention, it is possible to select and take out, so that the user can evaluate the employee to be evaluated. The three storage cases 9 were previously divided into the same evaluation contents based on the contents of the evaluation display body 8 of the display 7 representing the evaluation contents, and many were stored together in the storage compartment 10. According to the evaluation, the evaluation body 5 is arbitrarily selected and extracted based on the selection extraction means 3.
The customer's user selects a number of evaluation bodies 5 which are arbitrarily selected and taken according to the evaluation contents in the evaluation assembly 20 of the evaluation determination means 4 according to the evaluation of the employee to be evaluated. One of the evaluation sections 11 is selected and input, and evaluation is performed based on the evaluation determination means 4.

  The evaluation body 5 of the evaluation means 2 may be of any material, shape, size, etc., but from the viewpoint of ease of production, low cost, convenience of handling, etc. It is formed on a laminated flat plate body 6 that is integrally bonded to the substrate.

The flat plate 6 is arbitrarily set in any shape and size as required, but is formed in a rectangle of 2.5 cm in width, 6 cm in length, and 3 mm in thickness, and on both sides it is excellent 35, good One evaluation display 8 of the display 7 by the character 26 divided into five stages of 38, normal 39, defective 40, and inferior 41 is provided for each flat plate 6 one by one.
That is, the evaluation display body 8 of the display 7 by the same character 26 in the above-described five-stage classification is provided on both surfaces of one flat plate body 6, and one of the classifications in these five stages is provided. The evaluation display body 8 of the display 7 by the same character 26 is provided in advance for a total of 25 sheets at least 5 sheets for each division.

  The number of stages for the evaluation contents by the characters 26 displayed as the evaluation display body 8 on the flat plate 6 is arbitrarily set. However, from the viewpoint of ease of evaluation, three or five stages are most preferable. In the case of stage classification, the contents of evaluation are classified by display 7 with characters of excellent 35, medium 36, and impossible 37.

  The display 7 of the evaluation display body 8 provided in the evaluation body 5 is not limited to the character 26, but an arbitrary display body is used. In particular, as shown in FIGS. 9 to 13, a numeral 27, a color 28, a graphic 29, a pattern 30 and the shape 31 are effective because they are familiar.

In the case of the numeral 27, the display 7 of the evaluation display body 8 is, for example, as shown in FIG. 9, corresponding to the evaluation category, for example, 47 of “1”, 48 of “2”, 49 of “3”, Like “4” 50 and “5” 51, the number 27 is divided into five levels.
When the display 7 of the evaluation display body 8 is the color 28, as shown in FIG. 10, for example, only one color 28 of the gold color 42, blue 43, white 44, red 45, and black 46 is the evaluation body 5. The entire surface of the flat plate 6 is colored.
When the display 7 of the evaluation display body 8 is a shape 31, as shown in FIG. 11, the evaluation contents of the evaluation display body 8 are classified by the shape 31 such as a circle 52, a quadrangle 53, and a triangle 54, for example. The
When the display 7 of the evaluation display body 8 is a graphic 29, as shown in FIG. 12, for example, the evaluation contents of the evaluation display body 8 are classified by the graphic 29 such as a full moon 55, a crescent moon 56, and a rain 57. .
When the display 7 of the evaluation display body 8 is a pattern 30, as shown in FIG. 13, for example, the evaluation content of the evaluation display body 8 is classified by the pattern 30 such as a flower full bloom 58, a bud 59, and a dead flower 60. Is done.

A large number of flat plate bodies 6 of the evaluation body 5 are stored in advance in the storage case 9 of the selected extraction means 3 so that they can be taken out one by one.
In this case, the storage case 9 is entirely made of transparent plastic as shown in FIG. 2, and the upper part is opened, and the inside thereof corresponds to the display 7 of the evaluation display 8 provided on the flat plate 6, and a plurality of 5 or 3 Each of the storage compartments 10 is provided with an outlet 19 opened below the front of the storage compartment 10. A slide body 15 is inserted into the outlet 19 so as to be freely inserted and removed. An opening / closing lid 14 is fitted in the opening at the top of 9 so as to be freely opened and closed.
The storage case 9 is formed in a rectangular box shape having a width of 18 cm, a length of 12 cm, and a depth of 5 cm. Each storage section 10 of the storage case 9 has a display 7 of an evaluation display 8 in advance. For example, the flat plate body 6 of the evaluation body 5 provided with the display 7 by each character 26 such as excellent 35, good 38, normal 39, bad 40, bad 41 is provided in the storage compartment 10. A total of about 25 sheets, at least 5 sheets, are stored so that they can be taken out arbitrarily.
That is, in each storage compartment 10 of the storage case 9, at least 5 flat plates 6 of the evaluation body 5 provided with the display 7 of the evaluation display body 8 are provided for each section by the display 7 of the evaluation display body 8. A total of about 25 sheets are stored so that they can be taken out arbitrarily.

  Thus, by making the storage case 9 made of transparent plastic, the customer as an evaluator can easily see the presence of the flat plate body 6 as the stored evaluation body 5 from the outside, and the storage case 9 In the storage compartment 10, the plate bodies 6 as the evaluation bodies 5 of a total of about 25 sheets are separately stored for each of the sections according to the display 7 of the evaluation display body 8. Even when one piece of the plate body 6 as the evaluation body 5 stored is arbitrarily selected and taken out, one piece can be easily selected and taken out from the inside of the storage section 10 of the storage case 9 while checking from the outside. Moreover, when selecting and taking out the flat plate body 6 which is one of the evaluation bodies 5 among many according to the contents of the evaluation, the evaluation is performed by pulling out one by one from the storage section 10 of the storage case 9 one by one. It is necessary to confirm the contents of display 7 of display body 8 In addition, since the customer who is the evaluator selects and takes out one of the plate bodies 6 which are the evaluation bodies 5, there is no unnecessary psychological pressure from the employee who is the evaluation target. In the storage compartment 10 of the storage case 9, the number of the flat plates 6 as the evaluation body 5 can be freely increased or decreased according to the installation location of the present invention. It is something to keep.

As shown in FIGS. 1, 2 and 3, the storage compartment 10 of the storage case 9 has an outlet 19 opened below the front of the storage compartment 10, and a sliding body is provided in the outlet 19 as shown in FIG. As shown in FIGS. 2 and 3, the slide body 15 is formed into a plate-like body having a length of 12 cm, a width of 2.8 cm, and a thickness of 8 mm, as shown in FIGS. A hooking tongue piece 18 projecting in an arc shape is partly projected, and a hooking groove is formed on the upper surface of the hooking tongue piece 18, and a slide body inserted into the storage compartment 10 from the pulling outlet 19. As shown in FIG. 2, the hooking tongue piece 18 protrudes outward and is housed.
A drawer recess 16 is formed on the front upper surface of the slide body 15, and the drawer recess 16 has a size and depth that allow the flat plate body 6 as one evaluation body 5 to be completely inserted and removed. In other words, the plate body 6 as the evaluation body 5 accommodated in the storage section 10 is inserted in a detachable manner so that it is recessed in a width of 2.6 cm, a length of 3.5 cm, and a depth of 4 mm. It is formed to be.

  The storage compartment 10 of the storage case 9 is formed so that the bottom surface is high at the rear and the front is low and the front is inclined, and the flat plate body 6 which is the evaluation body 5 stored in the storage compartment 10 is the storage compartment 10. One end of a telescopic spring 17 is provided at the rear part of the slide body 15 which is provided so as to be stacked together on the inner side surface of the front outlet 19 inside and is detachably inserted from the outlet 19 of the storage compartment 10. And the other end of the expansion / contraction spring 17 is connected to the inner rear surface of the storage compartment 10, and the slide body 15 is thus moved toward the inside of the outlet 19 of the storage compartment 10 by the expansion / contraction spring 17, that is, It is biased in the insertion direction.

  In order for the user as a customer to select and take out the flat plate body 6 of any one evaluation body 5 from the storage case 9 by the selection / extraction means 3, it projects from the outlet 19 of the storage section 10 of the storage case 9. The sliding tongue 15 of the slide body 15 is pulled out by hooking it with a finger or the like, and the flat plate body 6 of the single evaluation body 5 that is removably inserted into the withdrawal recess 16 of the slide body 15 is taken out. It is.

  The plate 6 of the single evaluation body 5 taken out by the customer user through the slide body 15 from the outlet 19 of the storage compartment 10 of the storage case 9 by the selection extraction means 3 is shown in FIGS. According to the evaluation contents of the evaluation assembly 20 of the evaluation determining means 4 shown in FIG. 5, the evaluation is determined by entering the evaluation compartment 11 into the evaluation compartment 11 from the insertion port 21 into the evaluation compartment 11 divided into a large number of compartments. .

The evaluation assembly 20 is made of transparent plastic as a whole so that the flat plate body 6 of the input evaluation body 5 can be visually recognized from the outside, and each evaluation section 11 includes the flat plate body 6 of the input evaluation body 5. The storage compartment 10 provided with a size that can be completely inserted and dropped, a depth of 10 cm, a width of 4 cm, and a length of 10 cm, and partitioned in the storage case 9 and the same number of evaluation sections 11 are evaluated. The body 20 is divided and provided.
At the upper part of each evaluation section 11, the insertion port 21 is opened to a size that allows the flat plate 6 of the evaluation body 5 to be freely input, and the flat plate 6 of the evaluation body 5 that is once charged from the insertion port 21. The removal prevention tool 25 is provided around the mouth portion of the insertion port 21 so that it cannot be removed again.
As shown in FIG. 5, the take-out preventing device 25 is formed, for example, by forming two semi-rigid plastic plates in a substantially V shape and surrounding the inside of the inlet 21.

  A part of the lower part of the front surface of each evaluation section 11 is provided with an opening 22 that is openable and closable. The outlet 22 is provided with a lock 24 so that a user as a customer can use the flat plate of the evaluation body 5. The evaluation body 5 in which the body 6 is inserted and the evaluation is determined is taken out by the manager of the company and the employee confirms and grasps the evaluation by the user as the customer.

When evaluating an employee to be evaluated using the user evaluation method and apparatus of the present invention, a user who is a customer is present at a location or position where there are many employees to be evaluated. In order to solve this problem, there is a possibility that the evaluation target employee who is the object of the evaluation cannot be specified when evaluating, as shown in FIG. 2 and FIG. The identification mark 13 of the identification specifying means 12 is provided integrally with or separately from the storage case 9 and the evaluation assembly 20 of the evaluation determination means 4.
The identification indicator 13 of the identification specifying means 12 is a character that displays the affiliation and name of the evaluation target employee so that the evaluation target employee can be clearly identified, If necessary, a sign indicating the employee's photo is provided.
In this way, if the identification mark 13 of the identification specifying means 12 is provided, the customer who is the customer is evaluated by the identification mark 13 even in a place or position where there are many employees who are the evaluation targets. The effect is that the target employee can be easily identified.

FIG. 14 shows another embodiment of the user evaluation apparatus of the present invention. As shown in FIG. 14, the evaluation body 5 is a disc made of plastic, glass, metal or any other material. An evaluation display of a display 7 that shows the contents of evaluation consisting of one specific character 26 or a number 27 or a color 28 or other figure 29, pattern 30, shape 31, etc. A body 8 is provided.
The disc body 14 of the evaluation body 5 can be selected from plastic, glass, metal or any other material and can be formed into any disc-like size and weight. Due to the advantages of being lightweight and durable, and convenient for handling such as insertion into and removal from the storage case or evaluation assembly device, it is made of plastic into a disk-shaped body with a diameter of about 2 cm, a weight of about 10 g, and a wall thickness of about 10 mm. The evaluation display body 8 which consists of the display 7 which formed and displayed the content of evaluation is provided in the whole surface of the both surfaces, or the one part, and the disc body 32 is divided into five steps by the display 7 of the evaluation display body 8. A total of 25 pieces are formed for each section, and a total of 25 pieces are stored in advance in the storage section 10 in the storage case 9 so as to be arbitrarily taken out one by one.

  Thus, if the evaluation body 5 is formed in the plastic disk body 32, the user evaluation apparatus of the present invention can be formed in a relatively compact manner, and the disk body of the evaluation body 5 can be formed. 32 is inserted into the evaluation section 11 of the evaluation assembly 20 of the evaluation determining means 4 from the insertion port 21, and a falling sound is generated. Therefore, the user as a customer uses the disk body 32 of the evaluation body 5. Thus, there is an effect that it can be confirmed that it has been put into the evaluation section 11 of the evaluation assembly 20 of the evaluation determination means 4 with certainty.

FIG. 15 shows another embodiment of the user evaluation apparatus of the present invention. The evaluation body 5 is formed on the sphere 33, and the material is not limited to the product made of Plasque, but as required. Glass, metal, and other appropriate materials can be selected, and the size and weight can be selected arbitrarily. Of course, it is easy to handle and can be manufactured at a relatively low cost. A sphere having a size of about 30 mm and a weight of about 5 g to about 20 is preferable. For one sphere 33, one specific character 26 or number 27 or color is provided on the entire circumferential surface of the sphere. 28 is provided with an evaluation display body 8 of a display 7 representing the contents of evaluation consisting of other figures 29, patterns 30, shapes 31 and the like.
In the storage section 10, a large number of items are stored so that they can be taken out one by one.

  In this way, if the sphere 33 of the evaluation body 5 is used, a drop sound is generated when the sphere 33 is inserted into the evaluation section 11 of the evaluation assembly 20 of the evaluation determination means 4 from the insertion port 21. It can be confirmed that a certain user has input into the evaluation section 11, and the manager or the manager of the management determines the sphere 33 selected and selected by the customer evaluator through evaluation of the employee. According to the total number of the spheres 33 of the evaluation body 5 that have been put in the evaluation section 11, it is possible to accurately and objectively grasp what kind of evaluation the customer is making to the employee. effective.

FIG. 16 shows another embodiment of the user evaluation apparatus of the present invention. As shown in FIG. 16, the evaluation body 5 is made of a thin paper or a plastic sheet or the like that is formed considerably long. A tape formed by winding an endless tape is provided in a cutting tape body 34 that can be cut to an arbitrary length, and its length and material can be arbitrarily selected, but it is easy to handle, From a point that can be manufactured at a relatively low cost, a tape made of plastic laminate and wound to a length of about 20 mm to about 100 mm is cut out to form a cut tape body 34.
One cut tape body 34 cut from the wound tape to an arbitrary length has one specific character 26, numeral 27 or color 28, other figure 29, pattern 30 on both sides thereof. The evaluation display body 8 of the display 7 indicating the content of the evaluation consisting of the shape 31 and the like is provided, and the cutting tape body 34 of the evaluation body 5 is previously provided with a number of the cutting tape bodies 34 in the storage case 9 storage section 10. A wound drape wound in one piece is stored, and the selected take-out means 3 is provided so that one piece of cut tape body 34 can be cut and taken out arbitrarily.

  In this way, if the cut-off tape body 34 of the evaluation body 5 is used, the evaluation body 5 of the evaluation means 2 can be cut to an arbitrary length from the tape wound so as to be cut to an arbitrary length. Since one piece of the cut tape body 34 can be obtained, the take-out of the cut-out tape body 34 as the evaluation body 5 by the evaluation means 2 can be selected and taken out simply by cutting from the wound tape, Since the evaluation assembly 20 provided by dividing the plurality of evaluation sections 11 of the evaluation determining means 4 is inserted into the evaluation section 11 from the insertion port 21 with the cutting tape body 34, the evaluation assembly 20 is Since the tape can be provided in a contract and is cut out from a tape that is simply wound into a single cut tape body 34, it is easy to handle and can provide a user device at low cost.

  A user evaluation method and an apparatus thereof according to the present invention include an evaluation unit using an evaluation body including an arbitrary display that represents an evaluation of an evaluation target, and an evaluation body in the evaluation section. From the above, the evaluation body provided with the evaluation display body corresponding to the evaluation of the specific object to be evaluated is selected, the selection taking-out means provided so that it can be taken out, and the evaluation body selected and taken out by the selection taking-out means, Since it is characterized by comprising an evaluation determination means that aggregates and determines the evaluation for the evaluation target, the target of the evaluation is simply a user such as a customer, a corporate facility, a store, a service providing facility, etc. In addition to being able to be used to directly evaluate persons based on employment relationships such as employees, in all fields, evaluation of animals and objects other than persons, and different qualities, characteristics and characteristics When there is a mixture of people or people with a certain character, or a person or person who is used to evaluate and distinguish a specific object or person from these mixed objects or persons according to a certain standard The method and its apparatus can also be used in a wide variety of fields and applications.

It is a perspective view which shows the Example of the user evaluation method and its apparatus of this invention. It is a perspective view of the Example which shows the storage case of this invention. It is a perspective view of the principal part of the storage case of this invention. It is a perspective view of the principal part of the evaluation assembly of the present invention. It is sectional drawing of the AA line of FIG. It is a perspective view of the identification mark in the identification specifying means of the present invention. It is a perspective view of the flat body of the evaluation body of this invention. It is a perspective view of the flat body of the evaluation body of this invention. It is a perspective view of the flat body of the evaluation body of this invention. It is a perspective view of the flat body of the evaluation body of this invention plan. It is a perspective view of the flat body of the evaluation body of this invention. It is a perspective view of the flat body of the evaluation body of this invention. It is a perspective view of the flat body of the evaluation body of this invention. It is a perspective view of the disc body of the evaluation body of the present invention. It is a perspective view of the spherical body of the evaluation body of this invention. It is a perspective view of the cutting tape body of the evaluation body of the present invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 User evaluation apparatus 2 Evaluation means 3 Selection extraction means 4 Evaluation determination means 5 Evaluation body 6 Flat body 7 Display 8 Evaluation display body 9 Storage case 10 Storage section 11 Evaluation section 12 Identification specifying means 13 Identification mark 14 Opening lid 15 Slud body DESCRIPTION OF SYMBOLS 16 Pull-out recessed part 17 Telescopic spring 18 Hook-up tongue piece 19 Pull-out opening 20 Evaluation aggregate | assembly 21 Inlet 22 Outlet 23 Outlet cover 24 Locking 25 Unloading inhibitor 26 Character 27 Number 28 Color 29 Graphic 30 Pattern 31 Shape 32 Disc body 33 Sphere 34 Cut-off tape body 35 Excellent 36 Medium 37 Not possible 38 Good 39 Normal 40 Bad 41 Poor 42 Gold 43 Blue 44 White 45 Red 46 Black 47 “1”
48 “2”
49 “3”
50 “4”
51 “5”
52 Circle 53 Square 54 Triangle 55 Full Moon 56 Crescent Moon 57 Rainfall 58 Full Bloom 59 蕾 60 Withered Flower

Claims (8)

An evaluation means using an evaluation body in which an evaluation display body consisting of an arbitrary display representing an evaluation of the evaluation target is provided on the object;
A selection and extraction means provided by the user so that the evaluation body provided with an evaluation display body corresponding to the evaluation of a specific object to be evaluated can be selected and extracted from the evaluation bodies in the evaluation means;
Based on the content of the evaluation display body of the evaluation object that is aggregated by the evaluation determination means comprising the evaluation determination means that totalizes the evaluation objects selected and extracted by the selection extraction means and determines the evaluation for the evaluation target, A user evaluation method characterized by determining an evaluation for a specific evaluation target. Evaluation using an evaluation body that is provided on an object by dividing an evaluation display body consisting of letters, numbers, colors, or any other display representing the evaluation of the evaluation target into arbitrary multiple stages based on the evaluation of the evaluation target Means,
The evaluation body in the evaluation means is distinguished in advance for each evaluation category based on the evaluation display body, and the user selects an evaluation body provided with an evaluation display body corresponding to the evaluation of a specific object to be evaluated from the evaluation bodies. A selection and removal means provided so that it can be removed;
Comprising evaluation bodies selected and taken out by the selection and extraction means, and evaluation determination means for determining the evaluation for the evaluation target,
A user evaluation method characterized in that a user determines an evaluation for a specific object to be evaluated, based on the contents of an evaluation display body of the evaluation object aggregated by the evaluation determination means. An evaluation body comprising an evaluation display body composed of letters, numbers, colors, or any other display representing evaluation for an employee to be evaluated, which is provided on the object by dividing the evaluation of the evaluation target into arbitrary multiple stages was used. An evaluation means;
The evaluation body in the evaluation means is distinguished in advance for each evaluation category based on the evaluation display body, and the user selects an evaluation body provided with an evaluation display body corresponding to the evaluation of a specific object to be evaluated from the evaluation bodies. A selection and removal means provided so that it can be removed;
The evaluation body selected from the selection and extraction means is aggregated, and evaluation evaluation means for determining the evaluation for the employee to be evaluated is included.
The evaluation body selected and taken out by the selection / extraction means is input to the evaluation assembly corresponding to the evaluation body previously distinguished for each evaluation section based on the evaluation display body, and is assembled for each evaluation section. It consists of evaluation decision means that aggregates evaluation bodies and decides the evaluation for the employees to be evaluated.
A user evaluation method characterized in that a user determines an evaluation for a specific employee to be evaluated based on the contents of an evaluation display body of an evaluation body aggregated by an evaluation determination means. An evaluation means using an evaluation body provided with an evaluation display body consisting of an arbitrary display representing the evaluation of the evaluation target;
A selection / extraction means configured to select and extract an evaluation body provided with an evaluation display body corresponding to the evaluation of a specific object to be evaluated from the evaluation bodies in the evaluation means;
A user evaluation apparatus comprising: an evaluation determination unit that aggregates evaluation bodies selected and extracted by the selection extraction unit and determines an evaluation for an evaluation target The evaluation indicator shall be composed of five or three stages or any other arbitrary number of evaluations for the object to be evaluated, and consist of letters, numbers, colors or any other display corresponding to the evaluation classification. 5. The user evaluation device according to claim 4, wherein 6. The user evaluation apparatus according to claim 5, wherein the evaluation body provided so as to be able to be taken out by the selection take-out means is distinguished for each evaluation section based on the evaluation display body in advance and can be taken out arbitrarily. . The evaluation body in the evaluation determination means distinguishes for each evaluation category in advance based on the evaluation display body, and the input port corresponding to the distinguished evaluation body is arranged in the evaluation assembly, and the evaluation body to be input is assembled for each evaluation section. The user evaluation device according to claim 5 or 6, wherein the user evaluation device is provided. The identification specifying means for specifying an employee to be evaluated is provided in both or one or both of the selection extraction means and the evaluation determination means, or separately. The user evaluation device described.

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