JP2006268592A - Business activity evaluation system and method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an evaluation and support system for strictly and accurately evaluating a measure designed from an management viewpoint and feeding back the evaluation result in the following strategy planning for introducing better strategy and policy. <P>SOLUTION: This business activity evaluation system is provided with a time control/processing control 1024 and a business activity evaluation processing 1022. In the time control/processing control 1024, an index prediction value for a process to be carried out in the future during implementation of activities is calculated by constructing a strategy network model, which consists of a strategy/policy model 1031, a business activity model 1032, and an external environment factor model 1033 and has information relating a strategy, an index, and a policy as a series of activity processes and information relating an external environment factor and the policy mutually, and then, problems are quickly found for taking measures against them. In the business activity evaluation processing 1022, it is determined whether the problems are attributed to policy setting, the environmental factor, or a measure implementation process. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a corporate activity evaluation system in which a person who plans and operates a corporate activity can comprehensively evaluate the activity. In particular, the goals and measures derived from the strategy are logically set and implemented at the next review. It relates to a technology that is effective when applied to a system that evaluates measures and supports the setting of the next measure.

  For example, in an organization that constitutes a public organization or a company (hereinafter referred to as a company), a strategy for business activities is established in an arbitrary unit of the company or each business, project, or department within the company, and numerical values based on the strategy. The company formulates goals and measures to achieve them, and develops detailed plans for all activities, including measures, and performs business based on them. In particular, in today's rapidly changing environment, companies must clearly set visions and strategies, and implement and implement them as a condition for their organizations to survive.

  There is a balanced scorecard (hereinafter referred to as BSC) advocated in Non-Patent Document 1 as a design concept of a corporate strategy that embodies the above strategy to measures, and many systems based on this have been developed at present. ing.

  The corporate strategy model creation method using these BSC concepts clarifies the vision and mission of the business activities targeted in the company, not just finance, but also customers, internal processes, learning / growth Establish strategic goals based on various viewpoints such as, and derive key performance indicators (hereinafter referred to as KPI), which are success factors that realize the goals, and indicators to measure, and measures to improve the indicators It is. By utilizing the connection to the strategy, success factors, KPIs, and measures (hereinafter referred to as “strategy network model”) derived from this concept in the information system, it is possible to collectively manage the strategic goals and measures. Further, it is possible to realize a simulation in which a KPI effect is estimated by giving a mathematical formula for calculating the effect to the measure.

Furthermore, Patent Document 1 discloses a system aimed at evaluating activities from a management point of view by inputting a business activity status by a person in charge of corporate activities and displaying such information on a BSC or the like. Yes. This is because it is possible to grasp and follow up the business activity from the management viewpoint by linking the entered business activity status with the KPI extracted from the management viewpoint.
JP 2004-118668 A R. S. Caplan, D.C. P. By Norton, translated by Takeo Yoshikawa, “Balance Scorecard”, Productivity Publishing, May 15, 2002

  By the way, a corporate activity plan including a plurality of measures includes execution (Do), grasp / analysis (Check), countermeasure planning / review (Acton), and the next phase (for example, a three-year plan including a new year). It will be implemented and operated in a cycle of comprehensive new strategy planning (Plan). However, when trying to manage strategies and measures with the conventional strategic network model described above, the following problems arise.

  First, during the execution (Do) of a business activity that includes a measure, the progress status of the KPI and the numerical result can be monitored in the information system. However, if this KPI is related to multiple measures, It is difficult to grasp which measure the effect of is, and which measure has a problem.

  On the other hand, at the time of grasping / analysis (Check) and countermeasure planning / reviewing (Action), it is necessary to find the problem as soon as possible after grasping the KPI, review the measure, and take a new measure. However, in the conventional strategic network model, it is necessary to monitor only the KPI performance that is found after the end of the measure from the connection between the KPI and the measure, and foresee the future measure and the related KPI. However, even if there is a relationship between the KPI and the measure, there is no relationship between the measure and the measure, so it is difficult to quickly grasp whether the measure that is planned to be implemented in the future should be reviewed or a new measure should be taken. It was. As a result, alternatives could not be planned and executed, and the measures being implemented could not be leveraged.

  Second, when planning a new strategy (Plan), it is not possible to verify whether the implemented measures really functioned only by the relationship between the KPI and the measures. There is a risk that it may be judged that the measure has been effective despite the improvement of the KPI due to a factor other than the so-called measure. As a result, when a new plan is made, a company activity consisting of similar measures is planned, and there is a risk that the activity will fail.

  In addition, in the method of inputting the business activity status mentioned in the above prior art and evaluating the information from the management viewpoint by BSC etc., it is possible to evaluate the business unit using the management viewpoint index. It is difficult to specify which business is causing a problem from the numerical value of KPI.

  As described above, when trying to evaluate and analyze a measure using a conventional strategic network model, there is a problem that a true measure cannot be evaluated.

  Therefore, the object of the present invention is to solve the above-mentioned problems of the prior art, evaluate the measures formulated from a management viewpoint strictly and correctly, and feed back the results at the time of the next strategy planning, Is to provide an evaluation and support system to guide

  The above and other objects and novel features of the present invention will be apparent from the description of this specification and the accompanying drawings.

  Of the inventions disclosed in the present application, the outline of typical ones will be briefly described as follows.

  In order to achieve the above object, the corporate activity evaluation system according to the present invention has a computer including a CPU and a storage unit, and sets information representing a strategy derived from a vision or mission in the enterprise or an activity target in the enterprise. Strategy / measure model to be retained, corporate activity model to set / hold information representing the process of executing the business of the target of activity, and external environmental factors to set / hold information representing process / factor that cannot be controlled directly from the target of activity The model is used to support the planning of better strategies and measures.

  Specifically, the relationship between strategic goals, indicators derived from goals (hereinafter referred to as KGI), success factors, measures, measures derived from measures (KPI), and measures derived from business activities within measures (PI) It has a strategy / measure model that is set / maintained as information, and for each measure, information on the corporate activity process connection (hereinafter referred to as the process chain) that expresses the measure and information on the process chain of the entire corporate activity is set / It has a corporate activity model to hold, and each process has a function to register and hold any of the indicators such as KGI, KPI, PI as information, and not only the execution time but also the process execution time Has process information that registers and holds information on timing, resources, before and after processes, and hierarchical relationships, and cannot be controlled in its own process chain Describes factors that are not controlled in the current process chain as external environmental factors, and sets the contents and preconditions, constraints, and information on related measures (hereinafter this information is called the external environmental factor model). A system that evaluates measures derived from strategies using a strategic network model that has means to hold is provided.

  According to the present invention, not only the association between a measure and the KPI that measures the effect of the measure, but also the process chain indicating the measure execution process, the index for evaluating each process, and the detailed information of the process, the so-called policy execution process, so-called It is possible to monitor the PI for measuring each process in the process chain and the KPI for measuring the measure, and grasp the situation for each measure.

  In the corporate activity model, each process is provided with process information that has the relationship between processes as a mathematical formula, and after that, in the corporate evaluation process that calculates the index value based on the result of the measures executed earlier, The degree of influence can be seen by recalculating the process chain index value, which is the measure taken. As a result, in response to the degree of divergence between the predicted index value and index target output from the system, we will promptly respond to the target achievement, such as changing or strengthening previously planned measures, adding new measures, etc. It becomes possible.

  In addition, the company evaluation process for calculating the index of this system has a function to evaluate and calculate each measure from the three viewpoints of process, external environment, and strategic goal to identify problems. This makes it possible to analyze measures such as whether the external environment has changed and the effect of implementing the policy has not been achieved, whether the external environment hypothesis has been incorrect, or the implementation of the policy itself has been problematic and has not been effective. It becomes. Furthermore, by providing an evaluation result combining these three viewpoints, it becomes possible to quickly support the review of the strategy network model by combining the measure with the evaluation result at the time of re-planning.

  Among the inventions disclosed in the present application, effects obtained by typical ones will be briefly described as follows.

  According to the present invention, by utilizing the corporate activity evaluation system, measures derived from strategies can be strictly evaluated, and better strategies and measures can be established at the time of the next planning. In addition, while executing corporate activities including measures, it becomes possible to take measures such as reviewing measures and adding measures, so that it is possible to carry out corporate activities aimed at realizing the goals.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  FIG. 1 is an example of a system configuration of a corporate activity evaluation system according to an embodiment of the present invention. The corporate activity evaluation system according to the present embodiment includes a client computer 1001, an input unit 1002, an output unit 1003, a CPU 1004, an information storage unit 1005 such as a memory, and the like provided in the client computer 1001, and is an ordinary computer. It can be realized.

  In the corporate activity evaluation system, data necessary for this system is fetched by the input unit 1002, and the CPU 1004 executes a strategic network model registration screen 1021, a corporate activity evaluation processing 1022, a strategic network model display screen 1023, time control / processing control. Each process of 1024 and external information fetching process 1025 is executed, stored in the information storage unit 1005, and presented to the user by the output unit 1003 such as a display. Further, it is realized by a system configuration in which necessary information is fetched from other systems such as the record information management system 1006 and the strategy / plan information management system 1007 via communication means such as the Internet.

  Next, input by the input unit 1002, or by executing each process of the strategy network model registration screen 1021, the corporate activity evaluation process 1022, the strategy network model display screen 1023, the time control / process control 1024, and the external information capture process 1025. A strategy network model created and generated via the CPU 1004 will be described.

  The strategy network model includes a strategy / measure model 1031, a corporate activity model 1032, and an external environment factor model 1033.

  The strategy / measure model 1031 embodies the strategy derived from the vision or mission of the company or the activity target in the company. The strategy contents are the strategy information 1011, the success factor 1012, the index information 1013, and the measure information 1014. Is information.

  The corporate activity model 1032 embodies the process of executing the business of the activity target, and embodies the measures of the previous strategy / measure model 1031 in a chain of processes. The measure process chain information 1015 and the overall process chain information 1016 And process information 1017 having detailed information of each process.

  The external environment factor model 1033 embodies processes / factors that cannot be directly controlled from the activity target, and includes external environment factor information 1018, preconditions of the external environment, assumptions / constraint condition information that embodies hypotheses and constraints. 1019.

  A strategy network model registration screen 1021 for registering information on a strategy network model composed of a strategy / measure model 1031, a corporate activity model 1032, and an external environment factor model 1033 is provided, and a strategy based on an instruction from a user or a current time is further provided. Strategic network model that includes a corporate activity evaluation process 1022 for calculating and registering network model index values and evaluation results in the data model, and displaying the registered strategic network model, index calculation results, and measure evaluation results in a user-friendly manner A display screen 1023 is provided, and a time control / process control 1024 for automatically calculating an index according to time and displaying the result is provided. Further, as described above, the externally acquired from the result information management system 1006 and the strategy / plan information management system 1007 for managing the index value or the strategy network model created by the external system via the communication means such as the Internet. An information fetch process 1025 is provided. The outline of these is described below.

  FIG. 2 is an example of information on the strategy / measure model 1031 shown in FIG. The strategy information 1011 shown in FIG. 1 includes strategy contents and strategy viewpoints, indices and index Nos. Is composed of strategy data 2001 having information centered on vision, and vision / mission data 2002 having vision and mission information.

  The success factor 1012 shown in FIG. And success factor data 2003 including success factor items and contents. An index or the like for planning a success factor may be added to this data item.

  Index data 2004 is shown as a concrete example of the index information 1013 shown in FIG. In the index data 2004, information related to the index such as an index number, index content, calculation formula, and information such as a target value and past performance is described.

  The measure data 2005 that materializes the measure information 1014 shown in FIG. 1 includes measure numbers, measure names, contents, index numbers for evaluating measures, and process chain numbers indicating measures. It consists of information such as.

  Next, an example of information of the corporate activity model 1032 shown in FIG. 1 will be described with reference to FIG. The measure process chain data 3001 is an example in which the measure process chain information 1015 shown in FIG. This measure process chain data 3001 corresponds to the measure process chain number of the measure data 2005 shown in FIG. Measures expressed as a series of processes are stored in the measure process chain data 3001 in the form of the number of processes and process numbers.

  The entire process chain data 3002 is an example in which the entire process chain information 1016 illustrated in FIG. 1 is embodied. The entire process chain data 3002 stores continuous information in the entire process chain in the target range of the company activity, and expresses a so-called business process form. Here, as the revision of the entire process chain, an approval flag that distinguishes whether it is created or the actual execution is stored, the entire process chain implemented this year, the entire process chain implemented last year, etc. Can be stored.

  The process data 3003, process related data 3004, process hierarchy data 3005, and process index data 3006 are examples of the process information 1017 shown in FIG.

  The process data 3003 stores detailed information of processes in the measure process chain and the entire process chain. Therefore, the process number which is the key information here corresponds to the process number set in the measure process chain data 3001 and the entire process chain data 3002. In addition to the process name and summary, the process timing information stores the time timing at which the process is executed, the execution period, the number of resources, and the like.

  The process related data 3004 stores information related to the sequential relationship between processes.

  The process hierarchy data 3005 stores information related to the parent-child relationship of processes.

  The process index data 3006 is information output by executing a process, and stores index information for evaluating a process or a measure. This index information corresponds to the index data 2004 of the strategy / measure model 1031. Any of the index numbers of the index data 2004 is stored in the index numbers of 5 and later.

  Next, an example of information of the external environment factor model 1033 shown in FIG. 1 will be described with reference to FIG. Data described in the external environment factor data 4001, the related attribute data 4002, the related measure data 4003, and the related process data 4004 is an example in which the external environment factor information 1018 is embodied.

  The external environment factor data 4001 stores the name and summary information of factors that cannot be directly controlled in the target range of the corporate activity.

  The related attribute data 4002 stores information on a precondition or a constraint condition as an attribute of the external environment factor stored in the external environment factor data 4001. The precondition here is a flag when the creator of the strategy determines the external environment as a hypothesis. On the other hand, the constraint condition is a flag in a case where it is a rule that is not loose in external environmental factors. Details of these intentions will be described later, but this flag is used to verify hypotheses when evaluating the results of corporate activities, and to set constraints that should be relaxed when managers formulate their next strategies and measures. Is to be used.

  The related measure data 4003 stores measure numbers relating to the external environmental factors.

  The related process data 4004 stores a process number relating to this external environmental factor.

  The constraint condition data 4005 and the precondition data 4006 are examples in which the premise / constraint information 1019 is embodied.

  The constraint condition data 4005 stores the contents of constraint conditions and conditional expressions. The constraint condition number as a key here corresponds to each attribute number of the related attribute data 4002.

  Similarly, the precondition data 4006 stores the contents of preconditions and conditional expressions.

  Next, the function of the corporate activity evaluation system of this embodiment will be described. FIG. 5 shows an example of the top processing flow of this system. Simultaneously with the operation of this system, as a top menu, a top menu display 5001 for guiding each process of strategic network model setting, corporate activity monitoring, alert confirmation, index calculation / measure evaluation is performed. The user selects this menu button, and a strategy network setting process 5002, an activity monitoring process 5003, an alert confirmation process 5004, an index calculation, and a measure activity corporate activity evaluation process 5005 are executed. Further, the system is terminated by an end button on the top menu.

  FIG. 6 shows an example of a flow of the strategy network model setting process 5002 shown in FIG. First, as a menu screen for setting a model, a strategy network model setting menu 6001 for guiding to three processes of process chain registration, strategy / measure information registration, and external environment information registration is displayed. The user selects this menu button, and one of the processes of process chain registration screen display 6002, strategy / measure information registration screen display 6003, and external environment information registration screen display 6004 is executed. In the process chain registration screen display 6002, data is registered from the input unit 1002 such as a keyboard in accordance with the information shown in FIG. 3 according to the registration screen. In the strategy / measure information registration screen display 6003, the information shown in FIG. 2 is registered according to the registration screen. The external environment information registration screen display 6004 registers data described in FIG. 4 according to the registration screen. Then, as a processing function for confirming stored information after registration is completed, a process chain confirmation screen 6005, a strategy / measure information confirmation screen 6006, and an external environment information confirmation screen 6007 are displayed in the strategy network model setting menu. Each process is executed when the user selects the menu button.

  FIG. 7 shows an example of an image of the process chain confirmation screen 6005 shown in FIG. When the process chain confirmation button of the strategic network model setting menu 6001 shown in FIG. 6 is selected, a process chain confirmation menu 7001 is displayed. Here, function buttons such as confirmation of process chain of measure and confirmation of overall process chain are prepared. FIG. 7 shows an example of a measure list display 7002 by selecting a measure process chain. This measure list is selected, and a measure process chain list 7003 is displayed.

  FIG. 8 is an example of a process information detail screen image for making it easy for the user to see the measure list constituting the measure process chain. A visual display 8001 displays a process chain of a measure, a related success factor, an external environment factor, an index, and the like along a process flow after selecting the measure from the measure list. Furthermore, when detailed process information is desired to be viewed, process information 8002 is displayed by selecting a process. Further, an item, for example, an index to be viewed is selected, and index information 8003 is displayed.

  FIG. 9 shows an example of an image of the strategy information confirmation screen 6006 shown in FIG. BSC management is a framework that allows management to grasp indicators and measures based on strategies from multiple viewpoints. Check BSC management 9001 as shown in FIG. 9 as an example, check strategy information, select measures from here, By developing on the process information confirmation screen described in FIG. 8, it is possible to confirm measures strategically and to confirm specific measures.

  Next, FIG. 10 shows an example of an image of the external environment information confirmation screen 6007 shown in FIG. After selecting the external environment information confirmation button in the strategic network model setting menu 6001 shown in FIG. 6, an external environment information confirmation screen menu 10001 is displayed. FIG. 10 shows an image in which the button for displaying the external environment of the measure is selected. The measure to be checked is selected from the measure list to be output next, and the external environment factor related to the measure is confirmed by the external environment display 10002. It becomes possible. In FIG. 10, only external environmental factors are displayed. However, by displaying information on external environment, success factors, and strategic objectives from the perspective of the measure, what is the aim of the measure and how It is possible to accurately grasp whether it was created under various constraints and preconditions.

  Next, an example of the business activity evaluation process 1022 shown in FIG. 1 will be described. The processing flow is executed by selecting a measure evaluation processing button from the top menu shown in FIG. First of all, under the situation where activities are executed based on the created corporate activities, it is desirable to grasp the impact of future activities on the implemented measures and to take measures as soon as possible if there is a problem. Therefore, in this process, by setting the previous and next index relationships as formulas in the prediction formula for the process information index in advance, the prediction result of the index existing behind is calculated at the same time as the previous index result is output. Is.

  FIG. 11 shows an example of a measure evaluation image at the time of executing this activity. Each process of measure 1 is provided with an index for measuring the process and an index prediction formula. This index prediction formula represents a relationship between processes. For example, a process called guidance determination 11002 includes information on a formula based on the number of briefing sessions for company A. The same applies to the contract assessment 11003, which is a process located behind that. Here, when the actual result is input to this index result after the end of the company A briefing session, the index prediction result is calculated using the prediction formula set in the guidance determination 11002 and the contract assessment 11003 at the back. Although this example has been described as an example of influence on a measure, this relational expression can be held between processes inside and outside the measure.

  FIG. 14 shows an example of the flow of this measure evaluation process. First, the strategic network model registration screen 1021 is presented, and after receiving the input 14001 of the index result value of the user, the process proceeds to the business activity evaluation process 1022. It should be noted that it is also possible to perform automatic acquisition of actual values 14002 from another system such as an actual information management system. Next, the change index is set as the index target here 14003. Then, a process holding a mathematical formula related to the target index is extracted 14004, and a calculation formula is read and calculated 14005. After this processing is completed, a search 14006 is performed to check whether there is an index and a process having a mathematical formula related to the calculated index. If not, the process chain of 14007 and the index calculation result are displayed. Accordingly, for example, the prediction result is calculated by the system after the execution of 11001 and the output result is presented, so that the degree of deviation between the predicted index value and the target index value can be grasped. As a result, the user can take action to take countermeasures at the earliest possible timing by examining the countermeasure results before reaching the previous process and adding them to the current corporate activity process.

  In addition, by automatically extracting affected processes with this system and creating a system that presents the affected processes and the prediction results at the same time as the performance information by the process information is entered, the prediction results can be forgotten. It is possible to prevent this, and it is possible to examine a certain measure. Note that a plurality of prediction formulas are set and a priority order based on the prediction accuracy is provided, so that a more accurate prediction result can be presented. Such a prediction formula is not only when the actual result is input, but also at the time of planning (Plan), if the prediction result is output in conjunction with the target value, each index for achieving the strategic target It can also be used as a goal setting support. Furthermore, the number of resources in the process detailed information can be set in advance, and alert information can be output from the system in accordance with changes in actual resources, and resource shortage can be removed in advance.

  Next, we will describe policy evaluation support when reviewing the strategic network model during re-planning. FIG. 12 is an example of a measure evaluation image at the time of this re-planning. First, the button for business activity evaluation processing is selected on the top menu display shown in FIG. 5, and the business activity evaluation processing 5005 is executed. In the corporate activity evaluation process 5005, an evaluation menu screen 12001 shown in FIG. 12 is displayed. FIG. 12 assumes a situation in which this measure evaluation is selected. After measure evaluation is selected, measure evaluation calculation processing 12002 is executed, and measure evaluation result 12003 is displayed. The example of FIG. 12 is a result display image composed of three viewpoints of measure (process) evaluation, external environmental factor evaluation, and strategic target evaluation.

  In the measure evaluation calculation process, the achievement level and comprehensive evaluation of each viewpoint are calculated based on the target and result of each index. In FIG. 12, the evaluation is indicated by a circle or the like. There is also a method of scoring by setting evaluation criteria for each index.

  FIG. 13 is an example of an output message in the countermeasure navigation that guides the user where the problem is, using the evaluation result in the method of identifying the problem part from the measure evaluation. For example, there are a total of eight combinations as the three viewpoint evaluation patterns shown in FIG. By evaluating each pattern, it is possible to identify a problem location related to the measure. For example, Pattern 1 has good evaluations for measures, external environment, and strategic goals. Therefore, in planning for the next phase, if the same strategic objectives and external environment do not change, it is guided to be continuously included in the plan.

  In Pattern 2, although the measures are effective and the external environment is as expected, the strategic goal is not achieved. In this case, there is a possibility that other measures may have an influence, and furthermore, measures necessary to achieve the strategic goal may not be taken. Therefore, after guiding to confirm the effect of other measures, if the evaluation result is good, it is guided to prompt the user to set a measure for achieving the strategic goal again. In this way, it is possible to guide the user to create the best strategic network model by specifying the problem for each pattern and further defining the guidance method.

  As mentioned above, the invention made by the present inventor has been specifically described based on the embodiment. However, the present invention is not limited to the embodiment, and various modifications can be made without departing from the scope of the invention. Needless to say.

  The present invention relates to a corporate activity evaluation system in which a person who plans and operates a corporate activity can comprehensively evaluate the activity. In particular, the goals and measures derived from the strategy are logically set and implemented at the next review. It is effective when applied to a system that evaluates measures and supports the setting of the next measure.

It is a figure which shows an example of the system configuration | structure of the corporate activity evaluation system of one embodiment of this invention. It is a figure which shows an example of the information of a strategy and measure model in the corporate activity evaluation system of one embodiment of this invention. It is a figure which shows an example of the information of a corporate activity model in the corporate activity evaluation system of one embodiment of this invention. It is a figure which shows an example of the information of an external environment factor model in the corporate activity evaluation system of one embodiment of this invention. It is a figure which shows an example of the flow of the top process of this system in the corporate activity evaluation system of one embodiment of this invention. It is a figure which shows an example of the flow of a strategy network model setting process in the corporate activity evaluation system of one embodiment of this invention. It is a figure which shows an example of the image of a process chain confirmation screen in the corporate activity evaluation system of one embodiment of this invention. It is a figure which shows an example of a process information detailed screen image in the corporate activity evaluation system of one embodiment of this invention. In the corporate activity evaluation system of one embodiment of this invention, it is a figure which shows an example of the image of a strategy information confirmation screen. It is a figure which shows an example of the image of an external environment information confirmation screen in the corporate activity evaluation system of one embodiment of this invention. It is a figure which shows an example of the measure evaluation image at the time of activity execution in the corporate activity evaluation system of one embodiment of this invention. It is a figure which shows an example of the measure evaluation image at the time of re-planning in the corporate activity evaluation system of one embodiment of this invention. It is a figure which shows an example of the method of pinpointing a problem location from measure evaluation in the corporate activity evaluation system of one embodiment of this invention. It is a figure which shows an example of the flow of the policy evaluation process at the time of activity execution in the corporate activity evaluation system of one embodiment of this invention.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1001 ... Client computer, 1002 ... Input part, 1003 ... Output part, 1004 ... CPU, 1005 ... Information storage part, 1006 ... Performance information management system, 1007 ... Strategy / plan information management system, 1011 ... Strategy information, 1012 ... Success factor 1013 ... Indicator information, 1014 ... Measure information, 1015 ... Measure process chain information, 1016 ... Whole process chain information, 1017 ... Process information, 1018 ... External environmental factor information, 1019 ... Premise / constraint condition information, 1021 ... Strategic network model Registration screen, 1022 ... Corporate activity evaluation processing, 1023 ... Strategic network model display screen, 1024 ... Time control / processing control, 1025 ... External information import processing, 1031 ... Strategy / measure model, 1032 ... Corporate activity model, 1033 ... External Environmental factor model.

Claims (7)

A corporate activity evaluation system having a computer including a CPU and a storage unit,
A strategy / measure model that sets and maintains information that represents strategies derived from the vision and mission of the company or the activities within the company,
A corporate activity model that sets and maintains information that represents the process of carrying out the business of the activity;
It has an external environmental factor model that sets and maintains information representing processes and factors that cannot be controlled directly from the target of activity,
The storage unit registers and holds the strategy / measure model, the corporate activity model, and the external environment factor model,
The CPU holds an expression for predicting an index in the process detailed information of the corporate activity model, and calculates an index predictive value of a process to be executed in the future during the activity execution, thereby quickly solving the problem. A corporate activity evaluation system characterized by executing time control and processing control to grasp and take countermeasures. In the corporate activity evaluation system according to claim 1,
Does the CPU have a problem in any of the relationship between the strategy and the measure, the relationship between the external environment and the measure, or the measure from the measure evaluation result output from the three viewpoints of process evaluation, external environmental factor evaluation, and strategic target evaluation? A business activity evaluation system characterized by executing a business activity evaluation process for identifying In the corporate activity evaluation system according to claim 1,
The strategy / measure model is characterized in that it sets and maintains information on the relationship between strategic goals, indicators derived from the goals, success factors, measures, measures derived from measures, and indicators derived from business activities within the measures. Corporate activity evaluation system. In the corporate activity evaluation system according to claim 1,
The corporate activity model is characterized in that for each measure, a process chain that is a link between business processes expressing the measure and information on the process chain of the entire enterprise activity is set and retained. In the corporate activity evaluation system according to claim 1,
The external environmental factor model specifies factors that cannot be controlled in its own process chain or that are not controlled in the current process chain as external environmental factors, and their contents and preconditions, constraints, and related measures. A corporate activity evaluation system characterized by setting and maintaining information. A company activity evaluation method executed by a system having a computer,
It has a strategy / measure model that sets and maintains information on the relationship between strategic goals, indicators resulting from goals, success factors, measures, indicators resulting from measures, and indicators resulting from business activities within the measures.
For each measure, it has a corporate activity model that sets and maintains information on the process chain, which is the connection between the business processes expressing the measure, and the process chain of the entire corporate activity.
Each process registers and holds one of each index as information, and also has information on the execution time, the time timing at which the process is performed, resources, and the context between processes as process information.
A corporate activity evaluation method characterized in that measures, indicators, and process chain linkages are realized by measuring and evaluating not only indicators for evaluating measures but also measures for evaluating measures derived from strategies. In the corporate activity evaluation method according to claim 6,
Externals that specify factors that cannot be controlled in their own process chain, or that are not controlled in the current process chain, as external environmental factors, and set and maintain their contents and preconditions, constraints, and related measures Have an environmental factor model,
A corporate activity evaluation method characterized by realizing measures and external environment cooperation by noting that the measures are defined from the external environment.

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