JP2006259992A - System and apparatus for medical examination appointment - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a medical examination appointment system that allows a terminal device of a medical institution's to singly continue the work of managing appointments, while reducing the range of functions in the event that a server device or a line fails. <P>SOLUTION: In the medical examination appointment system, the server device has a patient database and an appointment management means. When accessed from a medical institution's terminal device, the appointment management means generates appointment information on that day on the appointment situation screen for downloading, accepts the input, and reflects its information on the appointment database. Furthermore, the appointment management means downloads a medical institution-based appointment database 23 to the medical institution's terminal device, at predetermined time intervals. The medical institution's terminal device has an appointment display means 21 and stores the appointment database, each time the database is downloaded. If there is no contact from the server device, the medical institution's terminal device refers to the appointment database 23 stored in the storage means and generates the appointment situation screen for display, thereby managing the appointments independently and singly of the server device. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a diagnosis reservation system for a patient to make a reservation or order for a medical institution or the like via a web such as the Internet.

There is a hospital reservation system that allows hospitals to make medical appointments via the Internet. For example, the patent application “Diagnosis Reservation System and Device and Patient Name Display Method” by the applicant of the present application (refer to Patent Document 1) includes a reservation center server device that manages medical appointments of a plurality of medical institutions and a terminal on the medical institution The device is connected to the Internet, and a reservation status screen configured by the server device is downloaded and displayed on the terminal device. The server device functions as an ASP server, and transfers reservation status screen data to the terminal device. In the terminal device, the browser software is activated, and it is possible to input information such as “accepted” or “end of examination” on the reservation status screen, and the information is sent to the server device. Therefore, the server device updates the medical institution reservation database according to the received data. In this way, only the display data of the reservation status screen is sent to the terminal device. All data related to the reservation is stored and updated only in the server device.
Japanese Patent Application No. 2004-262099

  In such a medical examination reservation system called the ASP method or WEB type, there is no data related to the reservation on the medical institution side. Therefore, when the center server device breaks down or the communication line goes down, There was a risk that reservation management work could not be performed at the institution. Therefore, the present application provides a medical appointment reservation system in which a terminal device of a medical institution can continuously execute a reservation management operation with reduced functions when a server device fails or a line goes down. Objective.

  The present invention is a medical reservation system in which a reservation center server device that receives and manages medical reservations, and a medical institution terminal device and a user terminal device are connected via a communication network so as to be able to transmit and receive. The apparatus includes a patient database in which patients that may be used for each medical institution are registered, a reservation database for each medical institution, and a reservation management unit. When the reservation management unit is accessed from a user terminal device Downloads the reservation application screen, accepts input from the user, records the user's reservation information in the reservation database for each medical institution, and when accessed from a medical institution terminal device, The reservation information is configured on the reservation status screen and downloaded, and input from the reservation status screen is accepted and the information is stored in the reservation In addition, the reservation management means downloads the reservation database for each medical institution to the medical institution terminal device every predetermined time, and the medical institution terminal device displays the reservation status screen downloaded from the server device. And the reservation display means for managing the reservation on the screen on the screen, the reservation display means stores the reservation database when the reservation database is downloaded, and when communication with the server device is interrupted, The problem is solved by generating and displaying a reservation status screen with reference to the reservation database stored in the storage means, and managing the reservation independently from the server device.

According to the medical treatment reservation system of the present invention, even when a failure occurs, such as a server device failure or a communication line down, the medical institution terminal device refers to the reservation database recorded locally, Reservation management work can be continued independently of the server device. In addition, when the failure is recovered, the reservation database recorded on the terminal device is uploaded to the server device and the reservation management work by the center server is resumed, so there is no inconsistency between the reservation database on the server side and the terminal side. is there. In addition, after the failure is recovered, the reservation status screen is assembled and downloaded after waiting for the upload of the reservation database from the terminal, so the reservation status screen that inherits the changes made on the terminal side during the failure occurrence is displayed for normal processing It can be restored.

  FIG. 1 shows the configuration of the examination reservation system according to the embodiment of the present invention. Reference numeral 10 denotes a reservation center server composed of computers installed in the reservation center. The reservation center manages reservations of a plurality of medical institutions and includes a reservation database 12 for each medical institution. A patient who is a user accesses the reservation center server 10 using a terminal 30 such as a mobile phone, a PDA, or a personal computer on which browser software runs, and makes a medical appointment according to a reservation application screen displayed. Therefore, the reservation center server 10 downloads the reservation application screen to the user terminal 30, takes in the reservation data such as the desired medical institution, the department, and the desired date and time input by the user and registers them in the medical institution-specific reservation database 12. Web reservation management means 11 is provided.

  The reservation application screen and the reservation status screen 22 to be described later are composed of display data and a program for handling the data, and the reservation center server 10 distributes them to the user terminal 30 and the reservation web terminal 20 using an ASP (Application Service Provider). ) Act as a server.

  On the other hand, a medical institution that uses the present medical appointment system includes an appointment web terminal 20 constituted by a computer connected to the Internet 40. The reservation web terminal 20 is provided with a reservation display means 21, and the reservation display means 21 displays a reservation status screen 22 of the medical institution by accessing the server of the reservation center via the Internet 40.

  At this time, the web reservation management means 11 of the reservation center server 10 reads out the reservation data relating to the accessed medical institution from the reservation database 12 by medical institution, assembles it on the reservation status screen 22 and downloads it. However, at that time, the data related to the patient downloaded from the reservation center server 10 is only the patient ID, that is, the examination ticket number and the last visit month, and does not include any personal information such as name. The reservation display means 21 can be configured by general browser software.

  The reservation web terminal 20 also stores a subset of the reservation database. In this case, the reservation center server 10 extracts and downloads only reservation data relating to the medical institution from the medical institution-specific reservation database 12. The reservation center server 10 downloads the latest reservation database every predetermined time and updates the reservation database of the medical institution. In this embodiment, downloading is performed every hour. Then, the reservation display means displays the reservation status screen 22 and monitors the download of a subset of the reservation database while executing the reservation management work, and when it is downloaded, it stores it in the local storage means. Remember. However, this reservation database is not used in normal operation. When normal operation becomes impossible due to a server failure or line down, the reservation display means refers to a local reservation database and performs a reservation management operation locally.

Reference numeral 30 denotes a user terminal used by a patient who is a user. As the user terminal 30, a mobile phone on which browser software operates, a PDA, a personal computer, or the like can be used. Reference numeral 40 denotes a communication network represented by the Internet.

  As described above, in the examination reservation system of this embodiment, the reservation web terminal 20 and the plurality of user terminals 30 of a plurality of medical institutions access the reservation center server 10 via the Internet 40. The reservation center manages reservations for a plurality of medical institutions, and downloads reservation data for the medical institutions on the reservation status screen 22 in accordance with the request of the accessing medical institution. In addition, when a patient accesses through the user terminal 30, a reservation application screen is downloaded. The patient selects a desired hospital and applies for a medical appointment by entering the medical card number by referring to the medical card of the hospital. At that time, the reservation center server 10 may confirm whether the user is a genuine user by inputting the date of birth in addition to the examination ticket number.

  Next, the operation of this system will be described with reference to FIGS. In the medical institution, when the reservation web terminal 20 is activated at the start of medical treatment, the reservation display means 21 accesses the reservation center server 10 and receives authentication. The center's web reservation management means 11 reads the reservation data of the medical institution on the day from the medical institution-specific reservation database 12 and configures and downloads it on the reservation status screen 22 (circle 1 in FIG. 3)).

  The reservation display means 21 receives the download of the screen data, displays the reservation status screen 22, and starts the reservation management work (FIG. 2, step S1). FIG. 5 shows a display example of the reservation status screen 22. The operator can see the screen display and call the next patient waiting for the examination, or can set the patient who is in the “waiting” state to “under examination” by an operation on the screen. The reservation display means 21 changes the screen display according to the operation of the operator and transfers the update data to the web reservation management means 11 (circle 2 in FIG. 3)).

  When receiving the update data sent from the reservation web terminal 20, the web reservation management unit 11 modifies the medical institution reservation database 12 accordingly and updates the reservation data of the medical institution. In addition, in preparation for a failure such as an unexpected line down, the reservation data of each medical institution at that time is downloaded to each reservation web terminal 20 every hour (circle 3 in FIG. 3). This is the same as sending the latest reservation data to the reservation web terminal 20 for each hour and taking a backup. Whether the reservation data to be downloaded is for the current day or for the next several days, the amount requested in advance by the medical institution within the range managed by the reservation center server 10 may be sent.

  The reservation display means 21 detects that the reservation database is sent, and overwrites and saves it in the local storage means of the terminal (step S4). Here, however, the database is simply saved and the data is not used.

  If communication with the reservation center server 10 is interrupted during the reservation management operation (S3; Yes), the reservation display means 21 refers to the reservation database 23 stored in the local disk, and the reservation status is based on the data. A screen 22 is generated (circle 4 in FIG. 4)). The reservation management operation is continued based on the local reservation data until communication with the server is restored. Meanwhile, the contents set and changed on the screen by the operator are recorded in the local reservation database 23 (circle 5 in FIG. 4)).

It should be noted that the failure of communication with the reservation center server 10 may be a failure of the server itself or a communication line failure. In some cases, there is a risk that the reservation management operation will stop at all medical institutions connected to the reservation center server 10. Therefore, when a failure is detected, switching to the local reservation database 23 at that time enables the reservation web terminal 20 to continue at least the reservation management work for the current day. However, since the local reservation database 23 is data at the time of download, in the case of this embodiment, the reservation management operation is continued after returning to the state one hour before the maximum. However, it is possible to relieve the worst situation in which the reservation management work cannot be performed at all.

  Then, when communication between the reservation web terminal 20 and the reservation center server 10 becomes possible again (step S7; Yes), the reservation display means 21 requests the web reservation management means 11 to send the local reservation database 23 to the reservation center server. 10 is uploaded (S8).

  On the other hand, the server side accepts uploading of a reservation database in response to a request from the reservation web terminal 20, and updates its own medical institution reservation database 12 accordingly. Then, the reservation status screen is again configured based on the updated database and downloaded. As a result, the changes made to the reservation database during the period of stoppage due to a failure, that is, the period when the reservation web terminal 20 was performing the reservation management work alone are reflected in the reservation database 12 by medical institution on the server side. . This prevents inconsistencies in the reservation database between the server side and the terminal side.

It is a figure which shows the structure of the medical treatment reservation system of embodiment. It is a flowchart which shows operation | movement of embodiment. It is a figure which shows typically the flow of the data of embodiment. It is a figure which shows typically the flow of the data of embodiment. It is a figure which shows the example of a display of a reservation status screen.

Explanation of symbols

10 Reservation Center Server 11 Web Reservation Management Unit 12 Reservation Database 20 by Medical Institution Reservation Web Terminal 21 Reservation Display Unit 23 Reservation Database 30 User Terminal 40 Internet

Claims (7)

A medical reservation system in which a reservation center server device that receives and manages medical reservations, and a terminal device of a medical institution and a user terminal device are connected to be able to transmit and receive via a communication network,
The server device includes a patient database in which patients that may be used for each medical institution are registered, a reservation database for each medical institution, and a reservation management unit. The reservation management unit is accessed from a user terminal device. When downloading the reservation application screen, accepting input from the user, recording the reservation information of the user in the reservation database for each medical institution, and when accessing from the medical institution terminal device, the day of the medical institution The reservation information is configured and downloaded on the reservation status screen, the input from the reservation status screen is accepted and the information is reflected in the reservation database, and the reservation management means sets up the reservation database for each medical institution every predetermined time. Is downloaded to the medical institution terminal device,
The medical institution terminal device includes reservation display means for displaying the reservation status screen downloaded from the server device and managing reservations on the screen on the screen, and the reservation display means stores the reservation database when it is downloaded. If the communication with the server device is lost, the reservation status screen is generated and displayed by referring to the reservation database stored in the storage device, and the reservation management is performed independently from the server device. do,
A medical appointment reservation system characterized by this. The medical appointment reservation system according to claim 1,
Furthermore, the reservation display means uploads a reservation database stored in the storage means to the server device accordingly when communication with the server device is restored,
The reservation management means of the server device receives an upload of a reservation database in response to a request from the medical institution terminal device when communication with the medical institution terminal device is restored, and updates its own reservation database.
A medical appointment reservation system characterized by this. In the medical appointment reservation system according to claim 2,
When the reservation management means of the server device further receives the upload of the reservation database from the medical institution terminal device and updates its own reservation database, the reservation status screen is configured and downloaded based on the updated reservation database. ,
A medical appointment reservation system characterized by this. A medical institution terminal device connected to a reservation center server device via a communication network,
Reservation display means for displaying the reservation status screen downloaded from the server device and managing the reservation on the screen on the screen, and the reservation display means stores the reservation database in the storage means when the reservation database is downloaded. When communication with the device is interrupted, the reservation status screen is generated and displayed with reference to the reservation database stored in the storage means, and the reservation management is performed independently from the server device.
A medical institution terminal device. The medical institution terminal device according to claim 4,
The reservation display means further uploads a reservation database stored in the storage means to the server device when communication with the server device is restored.
A medical institution terminal device. A reservation center server device that accepts and manages medical appointments,
A patient database in which patients that may be used for each medical institution are registered, a reservation database for each medical institution, and a reservation management unit, and the reservation management unit is accessed when accessed from a medical institution terminal device. The reservation information of at least that day is configured and downloaded on the reservation status screen, and the reservation database for each medical institution is downloaded to each medical institution terminal device every predetermined time,
Furthermore, in response to a request from the medical institution terminal device, the upload of the reservation database from the medical institution terminal device is received and the own reservation database is updated.
A server device characterized by that. The server device according to claim 6,
Furthermore, when the reservation database upload from the medical institution terminal device is received and the reservation database is updated, the reservation status screen is configured and downloaded based on the updated reservation database.
A server device characterized by that.

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