JP2006259908A - Guide system, and its server and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To inform a facility user of the information on a destination candidate, without causing problems about communication cost and congestion at terminals. <P>SOLUTION: In this guide system, the facility user has a cellular phone 1 with IC card functions. Each of gate/terminals 5-9 in the facility is provided with an IC card communication function (non-contact IC card reader/writer or the like). A facility management server 3 is provided with the function of deciding one or more destination candidate booths from the booths in the facility. When the user holds own cellular phone 1 with the IC card functions over a facility entrance gate 6 or a booth exit terminal 8, the IC card communication function receives one or more pieces of destination candidate booth information from the facility management server 3 via the gate 6/terminal 8, and the destination candidate booth information is displayed on the cellular phone 1 with the IC card functions. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a system that supports efficient use by users in facilities such as theme parks, amusement parks, and event venues.

  Conventionally, for users to know the usage status (congestion status) of booths in facilities such as theme parks, amusement parks, event venues, etc., they actually go to the front of the booth or visit a specific information bulletin board I needed to go. For this reason, it has been difficult for users to use the facilities efficiently. In addition, it has been difficult for facility managers to efficiently operate places and facilities in the facility. In other words, depending on the degree of popularity, each place (booth) in the facility becomes crowded or vacant, resulting in poor operating efficiency.

On the other hand, for example, in Patent Document 1, a plurality of terminals are arranged in a facility, and a user has an IC card. The facility management support device has means for storing the degree of congestion at each point in the facility. When the user places the IC card on the terminal, the location of the terminal is specified, and the degree of congestion and the position Based on the above, a method is disclosed in which a destination point is extracted and information for specifying the destination point is distributed to the terminal on which the IC card is tricked.
JP 2003-187026 A

  However, in the method described in Patent Document 1, it takes time to input a search condition for a destination candidate when an IC card is issued when entering a facility, and congestion occurs at the ticketing terminal. In addition, since the information of the destination candidate can be seen only at each terminal in the facility, the route to the destination is determined until the user determines the destination by looking at the information displayed on each terminal. Until the user remembers, the terminal is occupied by the user and congestion occurs.

  Moreover, since the facility management support apparatus searches for all booths in the facility in order to obtain the destination point, it takes a long time to search and causes the terminal to occupy more time. The search time becomes longer as the number of booths in the facility increases. In order to avoid this problem, a method of distributing the information of the destination candidate to the user's mobile terminal is also conceivable. However, since this method incurs communication costs, especially when it is desired to obtain information frequently. There was a problem that communication costs were high.

  An object of the present invention is to allow a user to have a mobile phone with an IC card function and to provide an IC card communication function to each terminal connected to a network in a facility, thereby reducing communication costs and congestion at the terminal. It is possible to inform facility users of destination information without causing it to occur, and it is possible to determine destination candidates in less time, and to reflect destination user preferences that have been registered in advance. It is to provide a guidance system, a server, a program, and the like that can be determined or reflect the wishes of the facility manager.

  In the guidance guidance system of the present invention, each terminal provided with an IC card communication function and a server arranged in a facility are connected to a local network, and the server is connected to each booth in the facility. A destination candidate determining means for determining one or more destination candidate booths, and each terminal communicates with a mobile phone with an IC card function possessed by a user of the facility by the IC card communication function; The intermediary means for accessing the server, causing the destination candidate determination means to determine the one or more destination candidate booths, and returning the determination result to the IC card function mobile phone by the IC card communication function, The mobile phone with an IC card function is configured to include display control means for displaying the received one or more destination candidate booth information.

  According to the guidance and guidance system having the above-described configuration, if the user places the mobile phone with an IC card function held by the user on an arbitrary terminal, the destination booth information from the server via the terminal by the IC card communication function Can be received and displayed on a mobile phone with an IC card function, so that communication costs are not incurred and the time for occupying the terminal can be shortened. In other words, since the destination booth information is conventionally displayed on the terminal, the user occupies the terminal until the next booth is determined after understanding the displayed content. If the candidate booth information is received, it is only necessary to refer to the information displayed on the mobile phone with the IC card function away from the terminal, so that the occupied time of the terminal is the time until the destination booth information is received. Just do it.

Further, the time until the destination candidate booth information is received can be shortened.
That is, for example, the server stores a first storage unit that stores the distance between the booths or between each booth and a terminal, and a second storage unit that stores the allowable number of users and the current number of users of each booth. And third storage means for storing the area to which each booth belongs, and the mediation means of each terminal transmits its own identification code when accessing the server, and determines the destination candidate If the means determines that the access source terminal is a facility entrance gate based on the identification code, the means refers to the second and third storage means to calculate the degree of congestion for each area. A non-congested area is set as a candidate area, and for each booth belonging to the candidate area, the distance from the access source terminal and the degree of congestion are obtained by referring to the first and second storage means, and the obtained Based on distance and congestion It determined ahead ranking, which constitutes one or more booths in descending priority order to said destination candidate booth.

  Alternatively, the server includes a first storage unit that stores a distance between the booths or a distance between each booth and a terminal, a second storage unit that stores an allowable number of users of each booth and a current number of users, A third storage means for storing the area to which each booth belongs, and the mediation means of each terminal transmits its own identification code when accessing the server; If it is determined by the identification code that the access source terminal is a booth exit terminal installed at each booth, the area to which the access source booth belongs is set as a first candidate area, and the first The area that is the least crowded among the candidate areas is set as the second candidate area, and for each booth belonging to each candidate area, the distance from the access source terminal and the degree of congestion are set as the first, Second Determined by referring to the storage means, obtains a priority based on the distance between congestion degrees determined said, it constitutes one or more booths in descending priority order to said destination candidate booth.

  As described above, the processing target is narrowed down to the first candidate area and / or the second candidate area, and the destination candidate booth is determined from the booths belonging to these candidate areas. The process for obtaining the ranking can be executed in a short time.

  In addition, for example, the server transmits an arbitrary registration ID to the mobile phone with an IC card function and stores it in advance, and stores the use history of each booth in association with the registration ID. The mobile phone with the IC card function transmits the registration ID when communicating with each terminal, and the intermediary means of each terminal also stores the registration ID when transmitting the identification code. And the server updates the usage history of the fourth storage means based on the received identification code and registration ID, and the destination candidate determination means determines the used booth based on the usage history. The destination candidate booth may be determined by excluding it.

  By storing and managing the booth use history for each user by the fourth storage means, it is possible to avoid a situation in which the user presents a booth that has already been used as a destination candidate booth. .

  In addition, for example, when the server is also connected to an external network, and a request for pre-registration is received from the mobile phone with the IC card function via the external network, the booth desired by the user and its use priority And the registration contents are further stored in the fourth storage means in association with the registration ID, and the destination candidate determination means determines the priority, the distance, the congestion degree, and the use priority. You may make it ask | require based on.

  With the above configuration, the destination booth can be determined reflecting the user's wishes, and the user's wishes can be registered in advance via an external network. It is possible to avoid a situation where time is occupied and crowded.

  According to the guidance and guidance system of the present invention, its server, program, etc., by allowing a user to have a mobile phone with an IC card function and providing each terminal connected to the network in the facility with an IC card communication function, It is possible to notify the facility user of the information of the destination candidate without causing the communication cost and the congestion of the terminal. In other words, since the information can be distributed by the IC card function, there is no communication cost. In addition, since the destination candidate information is not displayed on the terminal but on the mobile phone with an IC card function, the user occupies the terminal only until the destination candidate information is distributed. No congestion occurs at the terminal.

  Furthermore, the time until the information on the destination candidate is distributed can be shortened. In other words, by narrowing down the destination candidates in the area, it is not necessary to search all the destination priority orders, and the search time can be shortened.

In addition, it is possible to avoid a situation in which a booth once visited is guided.
Furthermore, the destination candidate can be determined by reflecting the user's desire registered in advance from the IC card function mobile phone. That is, even if it takes time for the user to input his / her wishes, the ticket issuing terminal is not occupied as in the conventional case, so that congestion does not occur.
Alternatively, the wishes of the facility manager can be reflected in determining the destination candidate.

Embodiments of the present invention will be described below with reference to the drawings.
FIG. 1 shows a schematic configuration diagram of the entire guidance and guidance system of this example.
In the guidance and guidance system shown in FIG. 1, a facility management server 3, a reception terminal 5, a facility entrance gate 6, a booth entrance terminal 7, a booth exit terminal 8, A facility exit gate 9 is provided, and these are connected to the LAN 4. The facility management server 3 is connected to the network 2 and can be accessed from any external information processing apparatus, and has a so-called Web server function and mail server function. The network 2 is, for example, the Internet or a mobile phone communication network constructed by each mobile phone company.

  In this example, it is assumed that the user of the facility has the mobile phone 1 with an IC card function. As its name suggests, the mobile phone 1 with an IC card function is a mobile phone having an IC card function, such as DoCoMo's “Osaifu-Keitai” (a mobile phone equipped with a contactless IC card technology called FeliCa). It has already been released. If such a mobile phone 1 with an IC card function is used, a mobile phone 1 with an IC card function can be placed in a terminal equipped with an IC card communication function (non-contact IC card reader / writer device, etc.) Shopping at vending machines, gate-in and ticketing at various event venues and stations. Of course, since it is a mobile phone, the user can access any site via the network 2 to purchase tickets and tickets, charge electronic money, and the like.

  In the guidance and guidance system of the present example, the facility management server 3 is accessed from the mobile phone 1 with IC card function via the network 2 to refer to the homepage, to perform pre-registration described later, or to the candidate booth described later. Information can also be distributed. The information to be registered in advance is, for example, a booth that the facility user wants to use (hereinafter referred to as a desired booth) and the priority order of these desired booths. In this way, by performing registration in advance, congestion does not occur at the ticketing terminal on the day.

  The reception terminal 5, the facility entrance gate 6, the booth entrance terminal 7, the booth exit terminal 8, and the facility exit gate 9 are provided with an IC card communication function (non-contact IC card reader / writer device or the like). The reception terminal 5 is provided near the facility entrance, and is a terminal for accepting entrance and paying a fee. The facility entrance gate 6 and the facility exit gate 9 are gates provided at the entrance of the facility, and the booth entrance terminal 7 and the booth exit terminal 8 are terminals provided at the entrance and exit of each booth in the facility, and the facility management server 3 can transmit / receive data to / from the mobile phone 1 with an IC card function via any of these terminals.

  Then, the facility user simply passes the mobile phone 1 with IC card function to one of these gates / terminals 5 to 9 to display the candidate booth information distributed from the facility management server 3 with the IC card function. It can be displayed on the mobile phone 1. Therefore, there is no communication cost. In addition, when the user receives the candidate booth information, it is only necessary to move away from the terminal and refer to the display content, so even if it takes time to determine the destination or learn the route to the destination, the terminal Never get crowded. In the facility management server 3, each booth is managed in groups (areas), and by searching for destination candidates in this area, the above-mentioned candidate booths are obtained without having to search for all cases as in the prior art. Therefore, it is possible to obtain a candidate booth in a shorter time than before. The candidate booth is determined based on the degree of congestion and the distance from the current position, but may further be determined by reflecting the user's wishes (desired booth and priority). Alternatively, it may be determined reflecting the wishes of the facility manager.

Hereinafter, the guidance and guidance system of FIG. 1 will be described in detail with reference to the drawings after FIG.
First, FIG. 2 shows an example of various tables stored in the facility management server 3. These various tables are stored in a storage device (not shown) such as a hard disk provided in the facility management server 3, for example. 2A shows the user management information table 20, FIG. 2B shows the booth position information table 30, FIG. 2C shows the facility management information table 40, and FIG. 2D shows the usage status management information table 50. An example is shown.

The user management information table 20 includes data items of a registration ID 21, an expiration date 22, a settlement 23, an entrance record 24, a usage priority 25, and a usage history 26.
As shown in the figure, the booth position information table 30 stores the distance between the booths and the distance between the facility entrance gate 6 and each booth.

  The facility management information table 40 stores, for each booth, an area 41 to which the booth belongs and a priority 42 of the booth. Here, in this example, as shown in FIG. 3, for example, the inside of the facility is divided into a plurality of areas, and each booth belongs to any one area. Thus, in the area 41, the area to which the booth belongs (its identification number or the like) is stored.

The priority 42 is for registering the facility manager's request.
The usage status management information table 50 stores the current number of visitors 51 in the facility and the current number 52 of users in each booth, and these are updated as needed. Further, an allowable number 53 that is the number of people that can be accommodated in each booth is registered in advance.

The facility management server 3 executes processing described below while referring to or updating the various tables.
First, in order to show the overall flow, FIG. 4 shows a use procedure of a facility user who uses the guidance system of this example.

  In this system, basically, the user uses the mobile phone 1 with an IC card function to perform usage registration with the facility management server 3 in advance. If this pre-registration has been completed, the user goes to the facility entrance gate 6 on the same day, and if he / she holds the mobile phone 1 with IC card function (step S11), the user has already been registered (step S12). , YES), it is possible to receive the guidance service after step S14. However, this is only an example, and it may be possible to receive the guidance service without performing use registration (however, in this case, the use priority 25 is not recorded, so that the candidate booth is determined). At this time, the user's wish is not reflected, and since the use history 26 is not recorded, there is a possibility that a used booth may become a candidate booth).

  On the other hand, in consideration of the fact that some users do not have the IC card function mobile phone 1, if pre-registration cannot be performed (NO in step S <b> 12), the IC card function mobile phone is accepted at the reception terminal 5. Lending is performed (hereinafter referred to as a lending terminal). In this case, the user performs the use registration process on the day using the lending terminal. When the user registers personal information (name, address, etc.) at the reception terminal 5, the user receives a rental terminal from an attendant at the information center near the reception terminal 5.

  FIG. 5 shows the pre-registration by the mobile phone 1 with the IC card function or the day registration processing by the lending terminal. In the following description, the IC card function mobile phone 1 or the lending terminal is referred to as a user terminal.

  When the user wants to perform registration processing in advance or on the same day, the user accesses the facility management server 3 via the network 2 from the user terminal, and on the service selection screen (not shown) provided by the facility management server 3, Select New Registration. Upon receiving this registration request (step S31), the facility management server 3 transmits a registration form to the user terminal (step S32).

  With this registration form, the user terminal displays a registration screen on the liquid crystal display and allows the user to input. Although the registration screen is not specifically shown, at least the name (or nickname is acceptable), the scheduled date of use, and the e-mail address (contact information) are entered, and all booths in the facility are displayed as a list. One or more desired booths (desired booths) are selected, and the priority order of the desired booth is input.

  When the user inputs necessary information according to the registration screen, the registration information is sent to the facility management server 3. When the facility management server 3 receives this registration information (step S33), it performs a data check (step S34). This data check is for checking whether there is an input omission, for example. If there is an input omission or the like (step S34, NG), the registration form is transmitted again to allow the user to input again.

  If the data check result is OK (step S34, OK), basically, the process of step S40 may be performed, but in order to confirm whether the input mail address is correct, step You may make it perform the process of S37-S39. However, the processes in steps S37 to S39 are not necessary when the user terminal is the lending terminal (step S36, YES). This is because the e-mail address of each lending terminal is registered in advance, and if it matches any of the registered e-mail addresses, confirmation has been made.

  On the other hand, if the user terminal is the mobile phone 1 with the IC card function (step S36, NO), an e-mail address confirmation e-mail addressed to the input e-mail address is transmitted to the user terminal ( In step S37, the system waits for access from the user (step S38). The e-mail address confirmation e-mail describes the URL of the e-mail confirmation home page provided by the website (facility management server 3) and the confirmation ID. From this, the user accesses the home page of this URL. When the confirmation ID is correctly input (step S39, YES), the process of step S40 is executed. On the other hand, if the e-mail address confirmation e-mail is not received by the user terminal due to an e-mail address input error or the like, the access is not performed (NO in step S39), so the registration information is discarded. (Step S41).

  In step S40, the desired booth and its priority order are stored in the use priority 25 of the user management information table 20, a unique registration ID is issued, and an expiration date is arbitrarily set according to the desired use date. These are set and stored in the ID 21 and the expiration date 22 of the user management information table 20. The usage priority 25 stores numerical values such as 1, 2, 3, etc. in order from the booth that the user wants to go most according to the above priority. For booths other than the desired booth, a uniformly large value (for example, when eight booths are selected as the desired booth, the use priority 25 of the booth with the lowest priority is “8”. For example, a value twice or three times the value is stored. Furthermore, although not shown in FIG. 2A, the user management information table 20 also stores names, e-mail addresses, and the like. Then, a registration acceptance completion form is transmitted to the user terminal. The registration acceptance completion form includes the registration ID, and the user terminal records the registration ID on its own IC card.

The above is the process of step S40, and the registration process shown in FIG.
The facility management server 3 deletes the registration information that has passed the expiration date.
The IC card function mobile phone 1 or the lending terminal may basically be an existing IC card function mobile phone, but it is necessary to install a dedicated application. This dedicated application can be obtained, for example, by accessing the website (facility management server 3). This dedicated application, for example, transmits a registration ID or the like in a function of recording the registration ID on an IC card or in communication with an IC card reader / writer provided in each terminal / gate in the facility as will be described later. Or a function for displaying received data.

Returning to the description of FIG. In the following description, it is assumed that the facility user owns the mobile phone 1 with an IC card function and has completed pre-registration.
When the user comes to the facility on the day, the user first pays the usage fee at the reception terminal 5 or the like. At that time, the mobile phone 1 with IC card function is given to the non-contact IC card reader / writer provided in the receiving terminal 5. Thereby, the registration ID and the like are transmitted from the mobile phone 1 with IC card function. In response to this, the reception terminal 5 transmits its own identification code together with the registration ID and the like to the facility management server 3 via the LAN 4. Here, the identification code is a unique identification number assigned in advance to each gate / terminal 5 to 9 in the facility, and the facility management server 3 can determine which gate / terminal is accessed by this identification code. Can recognize if there is.

  The facility management server 3 searches the user management information table 20 using the received registration ID, and when the corresponding data is registered, a symbol indicating settlement in the column of settlement 23 in the data Enter (circle in the example of FIG. 2).

  As described above, each of the gates / terminals 5 to 9 is provided with a non-contact IC card reader / writer or the like, and the user connects his / her mobile phone 1 with an IC card function to the non-contact IC card reader / writer / In the following explanation, the contactless IC card reader / writer is not described one by one. For example, the mobile phone 1 with the IC card function is given to the facility entrance gate 6. It shall be expressed as

  After completing the above payment, the user goes to the facility entrance gate 6 and hesitates the mobile phone 1 with IC card function. Accordingly, when the mobile phone 1 with IC card function transmits the registration ID and the like, the facility entrance gate 6 sends its own identification code together with the registration ID and the like via the LAN 4 in the same manner as the reception terminal 5. 3 to send. As described above, the facility management server 3 knows from which gate / terminal the message has been transmitted by the identification code. In this case, the facility management server 3 recognizes that there is an access from the facility entrance gate 6. The admission process shown in 6 (a) is executed.

  In FIG. 6A, when the facility management server 3 recognizes that there is an access from the facility entrance gate 6 (step S51), the facility management server 3 searches the user management information table 20 using the received registration ID, and applies. It is determined whether or not data is registered (step S52). If there is no corresponding registration data (step S52, NO), a form for notifying that it is not registered is transmitted to the mobile phone 1 with IC card function via the facility entrance gate 6 (step S53). ). The IC card function-equipped mobile phone 1 displays this notification content. Accordingly, the user may perform the registration process described with reference to FIG. 5, but as described above, the user may not perform the registration process. Even if there is registration data, admission is not permitted if the fee is not paid as a result of checking the settlement 23.

  On the other hand, if there is corresponding registration data (step S52, YES), a symbol indicating entry (○ in the example of FIG. 2) is entered in the entry record 24 column of the user management information table 20, and then Then, the process proceeds to the guidance process shown in FIG.

  The guidance process shown in FIG. 6B is not only performed when the user passes the facility entrance gate 6, but also when the user passes the booth exit terminal 8 of the booth used by the user (in either case, the IC The mobile phone with card function 1 is assumed to be a reader / writer), or when the information distribution request is transmitted directly from the mobile phone with IC card function 1 to the facility management server 3 via the network 2 Executed. When the access source recognizes that the access source is the facility entrance gate 6 or the booth exit terminal 8 based on the identification code, it is determined that an information distribution request has been received (step S61).

  The facility management server 3 executes the process of step S65 when the access source is any of the above, but in addition to this, when the access source is the facility entrance gate 6, it executes the process of step S63, If the access source is the booth exit terminal 8, the process of step S64 is executed. This is a process for managing the usage status (congestion status) in the facility, and step S63 is a process of incrementing the value of the number of visitors 51 in the usage status management information table 50 of FIG. In step S64, the number of users of the corresponding booth in the number of users 52 is decremented by -1 (decrement), and a symbol indicating used (○ in FIG. 2) is entered in the corresponding booth in the usage history 26 of the table 20. It is processing to do. The identification code not only recognizes that the access source is the booth exit terminal 8, but also recognizes the booth exit terminal 8 in which booth (not shown). Just register). Thus, the “corresponding booth” can be determined. The same applies to the case where the access source is the booth entrance terminal 7.

  In the process of step S65, with reference to any one or more of the user management information table 20, booth position information table 30, facility management information table 40, and usage status management information table 50, a plurality of candidate booths Determine its priority. There may be only one candidate booth. In this case, naturally, priority is not necessary. However, in the following explanation, there are a plurality of candidate booths.

  Then, the determined plurality of candidate booths and their priorities are transmitted to the mobile phone 1 with IC card function together with an activation command. Of course, this will be transmitted via the gate / terminal of the access source. Therefore, for example, when the access source is the facility entrance gate 6, it is transmitted to the mobile phone 1 with IC card function via the LAN 4 and the facility entrance gate 6.

  When receiving the activation command and data, the mobile phone 1 with the IC card function activates an application for displaying the candidate booth and its priority, and displays the determined plurality of candidate booths and their priority. The user decides a booth to go next with reference to the displayed contents, and moves to this booth (step S14 in FIG. 4).

  When the user places the mobile phone 1 with the IC card function on the booth entrance terminal 7 in the destination booth, the booth entrance terminal 7 connects to the facility management server 3 as in the case of the facility entrance gate 6. The registration ID and its own identification code are transmitted (step S15). When the facility management server 3 recognizes that there is an access from the booth entrance terminal 7 by this identification code, the facility management server 3 executes the process of FIG. That is, as described above, it is possible to determine which booth the access booth entrance terminal 7 is from based on the identification code, so the number of users of the corresponding booth in the number of users 52 is incremented by 1 (step S71).

  Then, when the user leaves the booth after using the booth, he or she places the mobile phone 1 with an IC card function on the booth exit terminal 8. As a result, the facility management server 3 executes the process of FIG. 6B, and returns a plurality of candidate booths and their priorities to the mobile phone with IC card function 1 for display, as described above.

  The user sees this display, moves to the next booth (step S18), performs the operations of steps S15 and S16 at the destination booth, and obtains the next candidate booth information. And when returning (step S17, YES), it moves to an exit gate (step S19), and the mobile phone 1 with an IC card function is put on the facility exit gate 9 (step S20). The mobile phone 1 with the IC card function transmits the registration ID recorded in the IC card, and the facility exit gate 9 transmits this registration ID together with its own identification code to the facility management server 3. When the facility management server 3 recognizes that the access is from the facility exit gate 9 based on this identification code, the facility management server 3 executes the processing of FIG. That is, the number 51 of visitors in the table 50 is decremented by 1 (step S72).

  Further, although not shown in the figure, the corresponding data is further deleted from the user management information table 20 based on the sent registration ID. As a result, the registration ID that has been used can be assigned to the next user. Then, a registration ID deletion command is transmitted to the mobile phone 1 with an IC card function via the facility exit gate 9. The mobile phone 1 with an IC card function that has received this registration ID deletion command deletes the registration ID recorded in its own IC card.

Here, the processing content of step S65 in FIG. 6B is different depending on whether there is an access from the facility entrance gate 6 or an access from the booth exit terminal 8.
First, processing when there is an access from the facility entrance gate 6 will be described with reference to FIGS. In this process, roughly, first, referring to the usage status management information table 50 and the like, the degree of congestion of each area is obtained, and the vacant area is set as a candidate area. Then, the degree of congestion is obtained for all booths in the candidate area, and the distance from the current position is obtained by referring to the booth position information table 30. Then, the priority order of the booths in the candidate area is determined based on the obtained degree of congestion and distance, and this is notified to the mobile phone 1 with IC card function. In this example, the determination is based on the degree of congestion and the distance. However, the usage priority 25 of the table 20 and the priority 42 of the table 40 may be additionally determined. This will be described later. The usage priority 25 is the priority desired by the user, and the priority 42 is the priority desired by the facility manager, for example.

First, the calculation process of the congestion degree of each area shown in FIG. 7 will be described.
The processing of FIG. 7 is executed with reference to the facility management information table 40 and the usage status management information table 50. By referring to the facility management information table 40, the number of areas in the facility and which area each booth belongs to can be known. By referring to the usage status management information table 50, the allowable number of people in each booth and the current number of users can be known.

  In FIG. 7, first, the total number of areas in the facility is substituted into a variable m. In the example of FIG. 3, since there are Area1 to Area5, '5' is substituted. For each area, the number of booths in the area is set to “Area [i]. Total number of booths”. In the example of FIG. 3, for example, there are three booths in Area 2, so “3” is set in “Area [2]. Total number of booths”. Then, the initial value “1” is substituted for i and j, respectively (step S81).

  Thus, for each area, first, “area [i] .total number of users” and “area [i] .total allowable amount” are obtained by repeatedly executing the processing of steps S82 to S84. “Area [i]. Total number of users” represents the total number of users in area i. “Area [i]. Total allowable amount” represents the total allowable number of persons in area i. In the processing of step S82, “area [i] .total number of users” is obtained as the sum of “area [i] .booth [j] .number of users”. “Area [i]. Booth [j]. Number of users” represents the number 52 of users of booth [j] in area i. However, the booth [j] does not mean the booth 2 in the tables 40 and 50 when j = 2, but the second booth in the area i. For example, if there are booth 3, booth 5, and booth 8 in area 2, it means booth 5 that is the second booth. Further, “area [i]. Total allowable amount” is obtained as a sum of “area [i]. Booth [j]. Allowable number of people”. “Area [i]. Booth [j]. Permissible number” represents the permissible number 53 of booth j in area i.

  When “area [i]. Total number of users” and “area [i]. Total allowable amount” are obtained for an area i by the above processing, the congestion degree of this area i is calculated by the following equation (1). "Area [i]. Congestion degree" is calculated (step S85).

Area [i]. Congestion level = (Area [i]. Total number of users / Area [i]. Total allowable amount) × 100 (1) Equation As the value of the degree of congestion increases, the area is congested. Become.

  When the congestion degree is calculated for a certain area i as described above, i is incremented by 1 and j is reset (initial value 1 is substituted), and the processing of steps S82 to S85 is performed for the next area. Is calculated. Then, when the congestion degree is calculated for all areas (step S86, YES), this processing ends, and subsequently the processing of FIG. 8 is executed.

  8 sorts “area [i]. Congestion degree” (i = 1 to m) obtained in the process of FIG. 7 in ascending order of values (step S91). The area having the smallest value of “degree” is set as a candidate area. This candidate area is hereinafter referred to as area [I] (step S92). Note that the process of step S91 is not necessarily required.

And the process of FIG. 9 is performed about the calculated | required candidate area.
In the process of FIG. 9, first, the value of “area [I] .total booth” is substituted into the variable l, and the initial value “1” is substituted into the variable j (step S101). “Area [I]. Total booth” means the number of booths in the candidate area.

  Then, the candidate index is calculated for each booth in the candidate area by executing the process of step S102 while sequentially incrementing j by +1 (step S104). In step S102, first, “area [I] .booth [j]. Congestion degree” is obtained by the following equation (2), and “area [I] .booth [j]. Candidate index” is obtained by equation (3). calculate.

Area [I]. Booth [j]. Congestion degree = (Area [I] .Booth [j] .Number of users / Area [I] .Booth [j] .Allowable number of people)] × 100 (2) Formula Area [I]. Booth [j]. Candidate index = area [I]. Booth [j]. Congestion degree + distance with current position (3) where “area [I] .booth [j] .congestion degree” means the current congestion degree of the j-th booth in the candidate area. “Area [I] .booth [j] .number of users” is the current number of users 52 of the j-th booth in the candidate area, and “area [I] .booth [j] .allowable number of users”. "Is the allowable number 53 of the jth booth in the candidate area. The distance from the current position can be found by referring to the booth position information table 30. Here, since the current position is the facility entrance gate 6, the distance between the facility entrance gate and each booth is acquired.

  As shown in the above formulas (2) and (3), “area [I] .booth [j] .candidate index” has a smaller value as the booth has a lower degree of congestion and a booth with a shorter distance from the current position. . Accordingly, among the booths in the candidate area, a booth having a relatively small value of “area [I]. Booth [j]. Candidate index” is likely to be relatively free and relatively close. Thus, sorting is performed in the order of decreasing values of “Area [I]. Booth [j]. Candidate Index” (Step S105), and priorities as candidate booths are given in order from the booth with the smallest value (Step S106). Naturally, the booth with the smallest value has the highest priority (becomes first). Then, the list of candidate booths with priorities is transmitted to the mobile phone 1 with IC card function. In this example, all booths in the candidate area are set as candidate booths. However, the present invention is not limited to this example. For example, only booths with higher priority are given priority ranks as candidate booths, and IC card functions You may make it transmit to the attached mobile telephone 1. FIG.

In the above, the process of step S65 when the user tricked the mobile phone 1 with an IC card function on the facility entrance gate 6 has been described.
Hereinafter, the process of step S65 when the user places the mobile phone 1 with the IC card function on the booth exit terminal 8 of an arbitrary booth will be described with reference to FIGS.

  10 and 11 generally determines the priority order of candidate booths from the area where the user is currently located (in this case, booths with usage histories are excluded) and other than this area. The same processing as that shown in FIGS. 7 to 9 is performed on this area, and the priority order of the candidate booths in the candidate area is determined as described above. Then, the basic processing content is that the candidate booths of these two areas are combined and the priority is reassigned and transmitted to the mobile phone 1 with the IC card function. However, in the processing examples shown in FIGS. 10 and 11, all unused booths in the area where the user is present are all candidate booths, but only a part of the booths in the candidate areas are candidate booths, The number of booths that have already been used in the area where the user is currently located (of course, candidate booths are ordered in descending order of priority). Of course, it is not limited to this example.

Hereinafter, the processing of FIGS. 10 and 11 will be described. 10 and 11 show one processing flowchart divided into two drawings.
In the above description, the candidate area is described as area [I]. However, in FIGS. 10 and 11, the area where the user is present is indicated as area [I], and the candidate area is indicated as area [K]. Shall.

  10 and 11, first, the number of booths in the area where the user is present is set to “Area [I]. Total number of booths”. Also, an initial value “1” is substituted for j. Also, the initial value “0” is substituted into “Area [I]. Number of used booths”. (Step S111). “Area [I]. Number of used booths” represents the number of booths already used by the user in the area where the user is currently located.

  Then, for each booth in the area where the user is currently located, while incrementing j by +1 (step S114), the processes of steps S112 to S116 are repeatedly executed until j = 1 to l. First, in step S112, referring to the user management information table 20, the usage history 26 of the booth to be processed is checked, and if it has not been used (YES in step S112), the process of step S115 is executed. . The process in step S115 is the same as the process in step S102 in FIG. On the other hand, if it has been used (step S112, NO), the value of "Area [I]. Number of used booths" is incremented by +1 (step S113).

  That is, the processing of steps S111 to S116 is to obtain a candidate index for only an unused booth with respect to the area where the user is currently located, and to count the number of used booths.

  Subsequent steps S117 to S126 are basically the same as those shown in FIGS. However, while the processing of FIGS. 7 and 8 covers all areas in the facility, this processing excludes the above “area where the user is present”, so the processing of step S118 is added. Is different.

  As a result of the processing in steps S117 to S126, the area with the lowest congestion level among all the areas except the area where the user is currently present is set as a candidate area (here, described as area [K]). .

  Next, the processes of steps S127 to S131 are executed. This process is basically the same as the process of steps S101 to S103 of FIG. 9, except for booths that have already been used in the candidate area [K], and for the unused booths, the candidate index is determined by the process of step S130. Is different, and for this purpose, the process of step S128 is added. The process of step S128 is a process of determining whether or not the booth has been used by checking the usage history 26 with reference to the table 20, and when the booth has been used (NO in step S128), Without performing the process of step S130, the value of j is incremented by +1 (step S129).

  When the candidate indices of all unused booths are calculated by the processes of steps S127 to S131, the “area [K] .booth [j] candidate indices” are sorted in ascending order of values (step S133). Then, from the smallest value, the number of “area [I]. Number of used booths” is set as a candidate booth (step S134). Then, the candidate booths in area [K] obtained in this way and the candidate booths in area [I] are combined and sorted again in ascending order of candidate indices (step S135). Then, the processing result of step S135 is distributed and displayed on the mobile phone 1 with an IC card function. Of course, at this time, as described above, a command for starting the application is also transmitted.

  In step S134, area [I]. The reason why only the number of used booths is set as candidate booths is to make the number of candidate booths to be displayed constant. For example, FIG. 12 shows a display example of the distribution data on the mobile phone 1 with an IC card function. In this example, if there are five booths in the area 1 where the user is currently located, the distribution data is initially used. Since there are no booths, all five booths will be candidate booths, but after using one booth, only four booths will be displayed, but by adding the above candidate booths in other areas by the reduced amount Five candidate booths will always be displayed.

  However, this is only an example. For example, all unused booths in other areas (area [K]) may be candidate booths, or only the same number as the number of candidate booths (unused booths) in the current area (area [I]). ] May be a candidate booth. Alternatively, not all the unused booths in the area [I] may be set as candidate booths, but one or a plurality of unused booths (with a low candidate index) may be used as candidate booths. In short, the target is narrowed down to shorten the processing time, and here the area where the user is present is treated preferentially, but at the same time, the candidate booth also from the most appropriate area in terms of congestion and distance among other areas By extracting the, the range of options is made wider.

  In FIG. 12, the booth 8 in the other area has the lowest priority, but of course, if the candidate index of the booth 8 is the smallest among the booths 2, 3, 4, 5, 8, for example, Booth 8 has the highest priority.

  As described above, the processing in step S65 when the user places the mobile phone 1 with the IC card function on the booth exit terminal 8 of an arbitrary booth has been described with reference to FIG. 10 and FIG. In the determination in step S62, the processing in step S65 when it is determined that the access source is the user's IC card function-equipped mobile phone 1 is substantially the same as that in FIGS. The difference is that, in this case, since the area where the user is present is not known, the identification code of the booth exit terminal 8 of the booth used last by the user is stored, and the booth used last belongs. This is the point where the user regards the area as the area where the user is currently located.

  When the access source is the user's IC card function mobile phone 1, the facility management server 3 is accessed directly from the IC card function mobile phone 1 via the network 2 without going through the terminal in the facility. This is the case. This is because, for example, the user may have taken the IC card function mobile phone 1 to an arbitrary booth exit terminal 8 to obtain candidate booth information and then have lunch. This is used to obtain the latest candidate booth information based on the current congestion situation. In this way, the user can obtain the latest candidate booth information not only when the mobile phone 1 with the IC card function is put on the booth exit terminal 8, but at any time and anywhere. In this case, however, communication costs are incurred.

Further, not only the candidate booth information but also map information of booths in the facility may be transmitted to the mobile phone 1 with IC card function and displayed.
As described above, according to the guide guidance system of the present example, there is no communication cost and the terminal is not occupied for a long time, and an appropriate booth (for example, the possibility of being relatively free and relatively close) It is possible to guide the user to a booth with a high booth. In particular, since the candidate booth information is displayed on the mobile phone 1 with the IC card function, the user occupies the terminal until the candidate booth information is received, and it takes time to understand the display contents. Regardless of the amount of time, it does not occur that congestion is caused by occupying the terminal for a long time as in the prior art. Further, since candidate index calculation and sort processing are executed after narrowing down the target area to one or two, the time required for these processing can be shortened as the target data is narrowed down. That is, the process of calculating the candidate booth and the priority order can be executed at high speed, and the user does not have to wait.

However, the above description is an example. For example, as described below, candidate booths and priorities may be determined by reflecting the wishes of users and facility managers.
In the above-described example, the candidate index serving as a reference for determining the candidate booth and the priority order is calculated by “congestion degree + distance from the current position” as shown in the above equation (3). May be performed. That is, the candidate index = (congestion degree × α) + (distance from the current position × β) (α and β are arbitrary real numbers) may be used.

Or you may reflect a user's hope further. That is, the candidate index may be obtained by the following equation (4) with reference to the use priority 25 registered in advance.
Candidate index = congestion degree + distance with current position + usage priority (4) Of course, this may be weighted as described above. That is, the candidate index = (congestion degree × α) + (distance to current position × β) + (use priority × γ) (where α, β, and γ are arbitrary real numbers).

  Alternatively, since the facility manager's desire is registered in the priority 42 in the facility management information table 40, in the same manner as the use priority 25, in place of the use priority 25 in the equation (4), this The priority 42 desired by the facility manager may be used. Alternatively, both the usage priority 25 and the priority 42 may be used. Of course, weighting may be performed.

  The weighting is performed by, for example, a facility manager. By performing the weighting, it is possible to arbitrarily adjust which one of the congestion factor, the distance from the current position, the user's desire, the facility manager's desire, and the priority order is determined as an important factor.

  As described above, when the priority is calculated, the priority reflecting the user's intention is added as a parameter by adding the user's desired degree, and the facility manager's desired degree is added as a parameter. Thus, the priority order reflecting the intention of the facility manager is added, and by adding both parameters, the priority order reflecting the intention of both the user and the facility manager is calculated.

  In the example described above, the used booth is not set as a candidate booth, but there may be a case where the user wants to go to the booth once visited. In order to respond to such a request, for example, the facility management server 3 may be accessed from the mobile phone 1 with an IC card function via the network 2 to delete the usage history 26 of a desired booth. Of course, the facility management server 3 prepares a homepage for deleting history information and obtaining the latest candidate booth information described above (specific examples such as screens are not particularly described).

  In addition, in the processing of steps S117 to S126, the candidate area is obtained from all the areas other than the area where the user is currently located. However, the present invention is not limited to this example. It is also possible to narrow down and obtain a candidate area from among them. For example, as shown in FIG. 13 (a), for each booth, one or a plurality of areas adjacent to the booth are registered in advance, and an adjacent area of the booth where the user is present is targeted, and candidates are selected from the areas. You may make it ask for an area. Thereby, it is possible to further reduce the time required for the process of obtaining the candidate booth and the priority order. Note that “adjacent area of each area” instead of “adjacent area of each area” is close to the booth even if the booth belongs to the same area as shown in FIG. This is because the areas are not always the same.

Finally, an example of the hardware configuration of the facility management server 3 is shown in FIG.
A computer 100 shown in the figure includes a CPU 101, a memory 102, an input unit 103, an output unit 104, a storage unit 105, a recording medium drive unit 106, and a network connection unit 107, which are connected to a bus 108. It has become. The configuration shown in the figure is an example, and the present invention is not limited to this.

The CPU 101 is a central processing unit that controls the entire computer 100.
The memory 102 is a memory such as a RAM that temporarily stores a program or data stored in the storage unit 105 (or the portable recording medium 109) during program execution, data update, or the like. The CPU 101 uses the program / data read out to the memory 102 to execute the processes shown in FIGS.

The output unit 104 is, for example, a display, and the input unit 103 is, for example, a keyboard, a mouse or the like, but these are not necessarily required.
The network connection unit 107 is connected to the network 2 and the LAN 4, and transmits / receives commands / data and the like to / from the IC card function mobile phone 1 and the terminals 5 to 9 via the network 2 and the LAN 4. Do.

  The storage unit 105 is, for example, a hard disk or the like. The storage unit 105 is a predetermined application program for causing the CPU 101 to execute the processes in FIGS. 5 to 11 and the like, and FIGS. 2A to 2D and FIG. Various data / tables shown in FIG. Alternatively, these programs / data may be stored in the portable recording medium 109. In this case, the program / data stored in the portable recording medium 109 is read by the recording medium driving unit 106. The portable recording medium 109 is, for example, an FD (flexible disk) 109a, a CD-ROM 109b, a DVD, a magneto-optical disk, or the like.

  Alternatively, the program / data may be downloaded from another apparatus via a network connected by the network connection unit 107. Or you may download further what was memorize | stored in the other external apparatus via the internet.

  In addition, the present invention can be configured not only as a portable storage medium recording a program for realizing the various processes of the present invention on a computer, but also as the program itself.

  The hardware configurations of the terminals 5 to 9 are not particularly illustrated, but include, for example, a CPU / MPU, a storage unit (ROM, RAM, flash memory, etc.), a communication function unit, and the like.

  Also, the IC card function-equipped mobile phone 1 is not particularly illustrated because its hardware configuration itself may be the same as the existing one.

It is a schematic block diagram of the whole guidance guidance system of this example. (A)-(d) is a figure which shows an example of the various tables which a facility management server memorize | stores. It is the figure which divided each booth in the facility into areas. It is a figure which shows the utilization procedure of the facility user who utilizes the guidance system of this example. It is a flowchart figure which shows a prior registration process etc. FIG. (A)-(d) is a process flowchart figure of the facility management server 3 when there exists access from the various terminals in a facility. It is the detailed flowchart figure (the 1) of step S65 when there exists access from a facility entrance gate. It is a detailed flowchart figure (the 2) of step S65 when there exists access from a facility entrance gate. It is a detailed flowchart figure (the 3) of step S65 when there exists access from a facility entrance gate. It is the detailed flowchart figure (the 1) of step S65 when there exists access from a booth leaving terminal. It is a detailed flowchart figure (the 2) of step S65 when there exists access from a booth leaving terminal. It is a figure for demonstrating the intention of the process of step S134. (A), (b) is a figure for demonstrating registering the area adjacent to each booth. It is a computer hardware block diagram.

Explanation of symbols

1 Mobile phone with IC card function 2 Network 3 Facility management server 4 LAN
5 Reception Terminal 6 Facility Entrance Gate 7 Booth Entrance Terminal 8 Booth Exit Terminal 9 Facility Exit Gate 20 User Management Information Table 21 Registration ID
22 Expiration Date 23 Settlement 24 Admission Record 25 Usage Priority 26 Usage History 30 Booth Location Information Table 40 Facility Management Information Table 41 Area 42 Priority 50 Usage Status Management Information Table 51 Number of Visitors 52 Number of Users 53 Number of Permissible People 100 Computer 101 CPU
DESCRIPTION OF SYMBOLS 102 Memory 103 Input part 104 Output part 105 Storage part 106 Recording medium drive part 107 Network connection part 108 Bus 109 Portable recording medium 109a FD (flexible disk)
109b CD-ROM

Claims (9)

Each terminal provided with an IC card communication function and a server arranged in the facility are connected to the local network,
The server includes a destination candidate determining means for determining one or more destination candidate booths from each booth in the facility,
When each terminal communicates with a mobile phone with an IC card function possessed by a user of the facility by the IC card communication function, the terminal accesses the server, and the destination candidate determination means determines the one or more movements. An intermediary means for determining a candidate booth and returning the determination result to the mobile phone with the IC card function by the IC card communication function;
The IC card function-equipped mobile phone includes display control means for displaying the received one or more destination candidate booth information. The server
First storage means for storing a distance between each booth or between each booth and a terminal;
A second storage means for storing the allowable number of people in each booth and the current number of users;
Third storage means for storing the area to which each booth belongs,
The intermediary means of each terminal transmits its own identification code when accessing the server,
If the destination candidate determining means determines that the access source terminal is a facility entrance gate based on the identification code, the destination candidate determining means refers to the second and third storage means and determines the degree of congestion for each area. And calculate the distance from the access source terminal and the degree of congestion for each booth belonging to the candidate area with reference to the first and second storage means. 2. The guidance system according to claim 1, wherein priority is obtained based on the obtained distance and the degree of congestion, and one or more booths are set as the destination candidate booth in descending order of priority. The server
First storage means for storing a distance between each booth or between each booth and a terminal;
A second storage means for storing the allowable number of people in each booth and the current number of users;
Third storage means for storing the area to which each booth belongs,
The intermediary means of each terminal transmits its own identification code when accessing the server,
If the destination candidate determining means determines that the access source terminal is a booth exit terminal installed for each booth according to the identification code, the destination candidate determining means determines the area to which the access source booth belongs as the first candidate The area that is the least congested among the areas other than the first candidate area is the second candidate area, and for each booth belonging to each candidate area, the distance from the access source terminal and The degree of congestion is obtained by referring to the first and second storage means, the priority is obtained based on the obtained distance and the degree of congestion, and one or more booths are set as the destination candidate booth in descending order of priority. The guidance guidance system according to claim 1 characterized by things. The server transmits and stores an arbitrary registration ID in advance to the mobile phone with an IC card function, and stores fourth usage means for storing the usage history of each booth in association with the registration ID. In addition,
The mobile phone with IC card function transmits the registration ID at the time of communication with each terminal,
The intermediary means of each terminal also transmits the registration ID when transmitting the identification code,
The server updates the usage history of the fourth storage means based on the received identification code and registration ID,
The guidance guide system according to claim 2 or 3, wherein the destination candidate determination means determines the destination candidate booth based on the use history, excluding used booths. The server is also connected to an external network, and when there is a request for pre-registration from the mobile phone with the IC card function via the external network, the booth desired by the user and its use priority are registered, The registration content is further stored in the fourth storage means in association with the registration ID,
The guidance guide system according to any one of claims 2 to 4, wherein the destination candidate determination means determines the priority based on the distance, the degree of congestion, and the use priority. The server further includes fifth storage means for storing in advance the priority of each booth desired by the facility manager;
The guidance guide system according to any one of claims 2 to 4, wherein the destination candidate determination means determines the priority based on the distance, the degree of congestion, and the priority. In the server in a system in which each terminal having an IC card communication function and a server arranged in a facility are connected to a local network,
First storage means for storing the distance between each booth in the facility;
A second storage means for storing the allowable number of people in each booth and the current number of users;
Third storage means for storing the area to which each booth belongs;
Each time an information distribution request is sent from an arbitrary terminal, the second and third storage means are referred to calculate the degree of congestion for each area. For each booth belonging to the first candidate area, the degree of congestion of the booth and the distance from the booth where the access source terminal is located are obtained with reference to the first and second storage means. , A priority order based on the determined distance and the degree of congestion, a destination candidate determination means for setting one or more booths as destination destination booths in order of priority,
The server characterized by having.   The destination candidate determination means sets the area to which the access source terminal belongs as a second candidate area instead of the first candidate area or in addition to the first candidate area. For each booth belonging to, the distance from the access source terminal and the degree of congestion are obtained by referring to the first and second storage means, and the priority order is obtained based on the obtained distance and the degree of congestion. 8. The server according to claim 7, wherein one or more booths are set as destination candidate booths in descending order. On the computer,
A function to store the distance between each booth in the facility,
A function for storing the allowable number of people in each booth and the current number of users;
A function for storing the area to which each booth belongs;
Each time an information distribution request is sent from an arbitrary terminal, the stored data is referenced to calculate the degree of congestion for each area, and the least congested area is set as a candidate area, and belongs to the candidate area. For each booth, the degree of congestion of the booth and the distance from the booth where the access source terminal is located are obtained, a priority is obtained based on the obtained distance and the degree of congestion, and one or more booths in descending order of priority. With a destination booth candidate,
A program to realize

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