JP2006228058A - Print ordering apparatus, control method and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an ordering apparatus, a control method and a program which enable various kinds of information concerned with an image printing order to be effectively utilized. <P>SOLUTION: In the case of ordering print in a photo studio or the like, order contact information which is a customer's special request is optionally set in a suitable application range to order information of each order, each image, each photographing, or each customer and print order information is prepared by using the order contact information. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a print ordering apparatus, a control method, and a program for performing a print ordering process for a photographed image.

  Today, with the advent of high-pixel digital cameras and photographic image quality inkjet printers, it has become possible to digitize the entire workflow from photography to printing. In many cases, retouching and in-house production of printing work are performed without carrying out development and printing processing requested by the store, thereby shortening the delivery time and reducing the cost of consumables.

  When constructing a digital workflow, how to construct a more efficient and profitable service and workflow with respect to a conventional analog workflow is a major issue. There are also problems such as personnel training and system maintenance costs that did not occur in the analog workflow era, such as training human resources who can perform digital processing with an understanding of color management, and system maintenance costs associated with digital system management. is there.

  Furthermore, in-house production simply means that the number of jobs in photo studio operations increases, and the operation of digital devices in busy daily operations is a heavy workload. For this reason, there are many stores where the return on investment cannot be calculated and digitization is difficult. Despite this situation, there is no doubt that the full digitalization of the workflow will gradually progress.

  When ordering a print in a digital workflow, the print order can be made while referring to a photographed image displayed on a display or projector immediately after photographing. In this print ordering operation, a customer and a store clerk perform a print order while communicating, and in the process, the customer's request may be added to the order information as order contact information (contact information). Order contact information is also used in analog workflows, but with the digitization of order processing, order contact information including customer request information is also managed as digital information.

  As a conventional example of managing customer request information as digital information, there is disclosed a method for storing customer request information in an order storage medium (see, for example, Patent Document 1). Moreover, what adds a customer's request information to order information on an application is disclosed (for example, refer nonpatent literature 1).

In addition, because the order data is digitized and stored, there is an advantage that it is easy to reorder using the order history, and the user uploads the content to the server and requests the desired output form of printed matter such as a booklet. In addition, an example is disclosed in which data in an output form related to a request is stored as an order history in an edit designation state so that reordering and reprinting can be simplified (see, for example, Patent Document 2). In addition, when the customer prints an image owned by the customer from home, an example of performing reprinting using a past order history is disclosed (for example, see Patent Document 3).
JP-A-9-265138 JP 2002-259076 A JP 2003-366810 A Portrait One Sales User Guide, Edition May 2003, p. 32, URL: http: // www. phaseone. com

  However, in the related arts disclosed in Patent Document 1 and Non-Patent Document 1, customer requests are managed for each order, and requests for all orders using captured images, or entire images managed in groups for each image capture. It is not possible to manage the request for the customer or the request dependent on the customer as the order information, and it cannot be said that the customer request that has become digital information is effectively used.

  Further, in the related art according to Patent Document 2 in which reordering is performed using editing state data stored as an order history, editing state data is created by a customer and is specific to a print order service provider. Additional information such as image processing information could not be used.

  Furthermore, the prior art according to Patent Document 3 that orders reprints using the past order history performs the same reorder as the order history, and uses an image relating to the order history in another form. Reordering cannot be performed, and additional information such as image processing information unique to the print order service provider cannot be used.

  The present invention has been made under such background arts, and an object thereof is to provide an ordering apparatus, a control method, and a program that can effectively use various kinds of information related to image print orders.

  In order to achieve the above object, the present invention is a print ordering apparatus that performs a print ordering process of a photographed image, and a plurality of databases for registering information relating to the print order of the image in various classification forms; Instruction means for instructing which of the plurality of databases to register customer request information or image processing information on the store side, and customer request information or store registered in the database in accordance with instructions by the instruction means And creating means for creating print order information using image processing information on the side.

  According to the present invention, it is possible to provide an ordering apparatus, a control method, and a program that can effectively use various kinds of information related to an image print order.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

  FIG. 1 shows functional blocks of a print ordering apparatus according to an embodiment of the present invention and a communication network used by the print ordering apparatus. In FIG. 1, reference numeral 101 denotes an order server that stores customer information, photographed information, photographed images, and order information in accordance with instructions from each terminal, which will be described later, and performs order processing and reorder processing. 102 is an imaging terminal that captures an image captured by the digital camera 103 and supplies it to the order server 101, 104 is an image processing terminal that performs image processing such as correction and dust removal on the captured image, and 105 is This is an ordering terminal for placing print orders.

  Reference numeral 106 denotes a network (LAN) to which the order server 101, the photographing terminal 102, the image processing terminal 104, and the order terminal 105 are connected. Reference numeral 107 denotes a network (WAN) to which the order server 101 and the order terminal 108 in the customer's home are connected. In the present embodiment, the order server 101, the photographing terminal 102, the image processing terminal 104, and the order terminal 105 are arranged in a photo studio store and connected via a LAN 106, but the order server 101 is connected via the WAN 107. It can also be deployed outside the store.

  109 in the order server 101 is a customer database (hereinafter referred to as a DB) that stores customer name, phone number, customer shooting information, order information, order contact information, and the like together with customer identification information. Note that the order contact information described above is information set using the user interface screen (hereinafter referred to as UI screen) in FIG. 4, and is information indicating customer request items or store-specific service processing. 110 is a photographing DB that stores customer identification information, photographed image information, order contact information for each photographing together with photographing identification information for each photographing, 111 is photographing identification information, customer identification information, and each image together with the image identification information. An image DB 112 that stores order contact information, 112 is an order DB that stores customer identification information, photographing identification information, image identification information used for ordering, order contact information for each order, etc. 113 is a new order. A new order fee DB 114 for storing the order fee information in the case, and a reorder fee DB 114 for storing the reorder fee information in the case of reordering.

  Reference numeral 121 denotes a print order processing unit that operates in the order server 101. The print order creation unit 115, the order contact information processing unit 116, the order reuse selection unit 117, the pre-charge processing unit 118, the order information processing unit 119, the order An information processing unit 120 is included.

  The print order creation unit 115 creates order information, and the order contact information processing unit 116 adds customer requirements or store processing information to the order information. The order reuse selection unit 117 selects whether or not to create reorder information using the order information history and the order contact information history stored in the customer DB 109, the imaging DB 110, the image DB 111, and the order DB 112. . When re-ordering is performed, the pre-charging processing unit 118 calculates a re-order fee from the fee information in the new fee DB 113 and the re-order fee DB 114 according to the selection information of the order reuse selection unit 117 and presents it to the customer.

  The order information display unit 119 displays order information such as an order thumbnail, order quantity, and order contact information, and the order information print unit 120 prints the order information. The order contact menu storage unit 122 stores a store-specific contact information menu used in the order contact information processing unit 116.

  FIG. 2 is a block diagram illustrating a hardware configuration of the order server 101. In FIG. 2, 201 is a central processing unit (CPU) for calculation and control. A ROM 202 stores a program for performing print order processing. Reference numeral 203 denotes a RAM in which an execution area into which a program is loaded and a work area for the program are secured when the print order processing program is executed. Reference numeral 204 denotes a keyboard having keys for an operator to input commands and data. A mouse 205 moves the cursor to a position such as a desired icon on the display 206 to give various instructions. The display 206 can also be configured with a touch panel.

  A storage device (hard disk: HD) 207 stores image data, a program, spool data for printing, and the like. Reference numeral 208 denotes a removable medium such as a floppy (registered trademark) disk or a magneto-optical disk (MO) in which data exchange with an external ordering system, customer data, image data, and programs are stored. Reference numeral 209 denotes a printing apparatus (printer), which is used to print order contents or print order information. Reference numeral 210 denotes a digital image input device such as a film scanner or a digital camera for inputting a digital image. Reference numeral 211 denotes a bus that interconnects the above devices.

  1 includes a CPU 201, a RAM 203, an HD 207, a display 206, a printer 209, and an input device 210. Further, the customer DB 109, the shooting DB 110, the image DB 111, the order DB 112, the new order DB 113, and the reorder DB 114 shown in FIG. 1 are constructed on the HD 207. In addition, an application program for performing processing unique to the present embodiment, such as processing according to flowcharts of FIGS. 12, 15, and 16, which will be described later, is also stored in the HD 207. However, this application program can also be stored in the removable medium 208.

  The order terminal 105 displays an order UI screen as shown in FIG. On this order UI screen, an order type list box 301 for displaying a list of order types according to a combination of order information such as paper size, presence / absence of mount, and charge is formed, and the order displayed in the order type list box 301 is displayed. By clicking on the type, it is possible to easily specify order information such as the paper size, the presence or absence of the mount, and the fee.

  In addition, on the order UI screen, a photographed image list box 302 for displaying a list of thumbnails of images photographed by the digital camera 103 and taken into the photographing terminal 102 is formed. Each image taken every time a customer visits the store is managed as one group, and a thumbnail of each taken image taken at the current visit is displayed in the taken image list box 302. In the preview display area 303, the photographed image selected on the photographed image list box 302 is previewed according to the order type selected on the order type list box 301.

  The order UI screen also includes a “trimming” button 305 for starting a trimming UI screen (not shown) for trimming, a print number box 306 for specifying the number of prints, and an “add order” button for executing an order. 307 is displayed. By clicking the “add order” button 307, the information displayed in the preview display area 303 is processed in order, and the order information is displayed in a list in the order list box 304 together with other order information already processed.

  The “order correction” button 308 is a button for correcting order information displayed in the order list box 304, that is, order information such as an order type, a captured image, trimming contents, and the number of printed sheets. The “delete order” button 309 is a button for deleting the order information displayed in the order list box 304. The “print order list” button 311 is a button for printing the order information displayed in the order list box 304. By the contact detail information description check button 310, the detailed information of the order contact information is included in the order information. It is possible to set whether to include and print.

  The order contact information is information indicating various requests related to the customer's print order, contact information unique to the store, and processing information. As will be described later, the same order contact information is stored in the customer DB 109, the shooting DB 110, and the image. It is possible to register in the DB 111 and the order DB 112 in duplicate.

  In the order list box 304, a “contact information setting” icon 312 is displayed corresponding to each photographed image (thumbnail) and the like related to the print order. On the other hand, the UI screen of FIG. 4 for setting the order contact information can be displayed. In addition, the order list box 304 is an icon that individually indicates the presence / absence of order contact information related to “order”, “image”, “photograph”, and “customer” corresponding to each captured image related to the print order. 313 is displayed. Details of the display processing of these icons 313 will be described later.

  In the order information 314 of FIG. 3, the icons related to “customer” and “order” are reversed, indicating that order contact information related to “customer” and “order” is set. Also, in the order information 315, the icon related to “customer” is in an inverted state, indicating that only order contact information related to “customer” is set. Note that the order contact information related to “customer” is applied to all orders of customers who place orders, and the order related to “customer” is displayed by highlighting the icon related to “customer” in certain order information. When the contact information is set, even if a new order is added, the “customer” icon related to the additional order is always highlighted.

  FIG. 4 shows a UI screen for setting order contact information displayed when the “contact information setting” icon 312 in FIG. 3 is clicked. On the UI screen for setting order contact information, a menu box 401 for displaying a menu of preset order contact information one by one is displayed. The menu item setting process is performed on the UI screen shown in FIG. In addition, a character input box 402 is displayed on the order contact information setting UI screen of FIG. 4, and an arbitrary character string other than the preset menu 401 can be input and set as the order contact information. .

  The “add to order”, “add to image”, “add to shooting”, and “add to customer” buttons 403 are input to the order contact information displayed in the menu box 401 or the character input box 402. A button for designating which information of “order”, “image”, “photographing”, “customer”, that is, the database of order DB 112, image DB 111, photographing DB 110, or customer DB 109 to be set as order contact information It is.

  When “add to order” is designated, the order contact information displayed in the menu box 401 or the order contact information input in the character input box 402 is the “order”, that is, the UI for setting the order contact information. This is set only for the “order” related to the “contact information setting” icon 312 of FIG. When “add to image” is designated, the order contact information is displayed on the “image”, that is, the “contact information setting” icon 312 in FIG. 3 that displays the UI screen for setting the order contact information. It is set for all orders using the “image”. When “add to shooting” is designated, the order contact information is displayed on the “contact information setting” icon 312 in FIG. 3 that displays the “shooting”, that is, the UI screen for setting the order contact information. It is set for all orders using each image photographed in such “photographing”. Further, when “add to customer” is designated, the order contact information is displayed on the “customer”, that is, the “contact information setting” icon 312 in FIG. 3 on which the UI screen for setting the order contact information is displayed. It is set for all orders of the “customer”.

  In the order contact information setting UI screen of FIG. 4, order contact information for displaying what order contact information is set for each of “order”, “image”, “photographing”, and “customer”. A list box 404 is formed. When the “all” icon in the order contact information list box 404 is clicked, order contact information relating to “order”, “image”, “photographing”, and “customer” is displayed in a lump. For example, if order contact information is set for “customer” “Hokutotori” and “order is bright” for “order”, clicking the “all” icon will display the order contact information list box. In 404, “mole removal” and “entirely bright” are displayed. When the “customer” icon is clicked in the above setting example, “Hokutotori” is displayed in the order contact information list box 404.

  The “correct” button 405 is a button for correcting the order contact information displayed in the order contact information list box 404. A “delete” button 406 is a button for deleting the order contact information displayed in the order contact information list box 404.

  FIG. 5 is a UI screen for setting a menu of order contact information to be displayed in the menu box 401 of FIG. In the present embodiment, it is assumed that the UI screen for setting the menu of the order contact information is displayed on the display 206 of the order server 101, but the management terminal connected to the network 106 or 107 You may make it display on an apparatus (illustration omitted). However, in any case, it is desirable that the set menu information is stored in the order server 101 and made available from each image processing terminal 104, order terminal 105, and the like.

  In FIG. 5, an input box 501 is a box for inputting a character string related to a menu of order contact information. The add button 502 is a button for setting a character string input in the input box 501 as a menu item of order contact information. A menu of order contact information set by the add button 502 is displayed in a list in a menu list box 503. In this menu list box 503, for example, a menu of order contact information such as “Mole removal”, “Light wrinkle”, “Beautiful option A”, “Beautiful option B”, etc. is displayed. This menu item can be set as an arbitrary character string, and can be set as a specific processing content such as “Mole Removal” or as an abstract expression unique to a store such as “Beautiful Option A”. be able to.

  The “correct” button 504 is a button for correcting the menu of the order contact information displayed in the menu list box 503, and the “delete” button 505 is the order contact information displayed in the menu list box 503. A button for deleting a menu.

  Next, the order process performed on the order UI screen shown in FIG. 3 will be described based on the flowchart of FIG. It should be noted that the operation related to the order processing is basically performed by the store clerk while listening to the customer's intention.

  This order process is started by accessing the order server 101 through the order terminal 105 and displaying the order UI screen of FIG. 3 on the display of the order terminal 105 (step S601).

  First, the store clerk clicks and selects a desired order type on the order type box 301 on the order UI screen of FIG. 3 (step S602), and clicks and selects the photographed image to be ordered on the photographed image box 302. (Step S603). Since previews corresponding to these selection operations are displayed in the preview box 303, the store clerk confirms the preview (step S604) and determines whether to trim the image related to the preview (step S605). In the case of trimming, the store clerk clicks the “trimming” button 305 to display the trimming UI screen, and performs trimming processing on the trimming UI screen (step S606).

  When the trimming process is performed, an image related to the trimming process is previewed in the preview box 303. Therefore, the preview is confirmed again (step S604), and it is determined whether or not the image related to the preview is to be trimmed (step S604). S605).

  If it is determined in step S605 that trimming is not performed, the store clerk inputs the number of prints in the number input box 306 (step S607). Next, the store clerk determines whether or not to place an order based on the settings of the current order type, captured image, trimming, and number of prints (step S608), and if the order is to be changed without placing the order with the settings. Returning to step S602, the order details are set again. When placing an order with the order setting, the store clerk clicks an “add order” button 307 to additionally display the order contents with the order setting in the order list box 304 (step S609).

  Next, the store clerk determines whether or not to set the order contact information for the additionally displayed order details (step S610). When setting the order contact information, it corresponds to the additionally displayed order details. The “contact information setting” icon 312 is clicked to display the UI screen of FIG. 4 and the order contact information is set (step S611). Details of the order contact information setting process will be described with reference to the flowchart of FIG.

  Next, the store clerk determines whether or not the order process is completed (step S612). If the order process is not completed, the process returns to step S602 to perform the next order process.

  Next, the order contact information setting process in step S611 of FIG. 6 will be described in detail based on the flowchart of FIG.

  When the clerk clicks the “contact information setting” icon 312 on the order UI screen of FIG. 3 and the contact information setting UI screen of FIG. 4 is displayed (step S701), the contact information on the UI screen is displayed. The order contact information is designated by displaying a desired menu in the menu box 401, inputting a character string related to the order contact information in the character string input box 402 (step S702), and any of the add buttons 403. By clicking, the information corresponding to the add button 403 related to clicking the order contact information related to the designation is set (step S703).

  Specifically, this setting process is performed as in steps S704 to S712. That is, when the order contact information specified in step S702 is set for the “order” information, the store clerk clicks the add button 403 related to “add to order” (steps S704 and S705), and the “image” information. In the case of setting for the “shooting” information, the add button 403 related to “add to image” is clicked (steps S706 and S707). Is clicked (steps S708 and S709), and when setting is made for the “customer” information, an add button 403 related to “add to customer” is clicked (steps S710 and S711).

  Note that the order of the order contact information setting process for each of the information “order”, “image”, “photographing”, and “customer” is arbitrary, and the setting process for certain information can be skipped. is there. Therefore, if this setting process is not terminated (step S712), the store clerk returns to the process of step S704. Further, the order contact information specified in step S702 can be set in common for a plurality of “order”, “image”, “photographing”, and “customer”, that is, the same order contact information can be set in the customer DB 109, It is possible to register redundantly in the shooting DB 110, the image DB 111, and the order DB 112.

  FIG. 8 is a diagram showing the contents of customer information registered in the customer DB 109. In the customer DB 109, the following customer information is registered for each customer. The customer information includes customer attribute information such as a customer ID automatically assigned by the order server 101, a name, and a telephone number. The customer DB 109 also includes a photographing identification ID automatically assigned by the order server 101 every time a customer visits the store, an order ID (order information) automatically assigned by the order server 101 for each order, and an order contact information group. The registered number of photographing indicating the number of photographing identification IDs, the number of order information indicating the number of order information, and the number of order contact information indicating the number of order contact information are also registered.

  The order contact information is set on the order contact information setting UI screen shown in FIG. 4, and when a plurality of order contact information is set for the customer, for example, “number of order contact information: 2 ", Order communication information (1): mole removal", and "order communication information (2): thin wrinkles" are registered in the customer DB 109.

  FIG. 9 is a diagram showing the contents of shooting information registered in the shooting DB 110. In the shooting DB 110, the following shooting information is registered for each shooting, that is, for each series of shootings taken by the customer at one visit. The shooting information includes a shooting ID that is automatically assigned for each visit of the customer, the shooting start date and time, the customer ID of the customer, the number of images shot at the store and the image ID, and the shooting ID The number of order contact information and the order contact information are registered.

  The order contact information is set on the order contact information setting UI screen shown in FIG. 4 as in the case of the customer DB 109 in FIG. 8. When a plurality of order contact information is set for the photographing information, For example, information such as “number of order contact information: 2”, “order contact information (1): red attention”, and “order contact information (2): suit moire attention” is registered in the imaging DB 110.

  FIG. 10 is a diagram showing the contents of image information registered in the image DB 111. In the image DB 111, the following image information is registered for each image. The image information includes an image ID automatically assigned for each image, path information for accessing image data (including image data subjected to image processing) related to the image ID, and a shooting ID to which the image belongs. , Customer ID, the number of order contact information for the image and the order contact information are registered.

  The order contact information is set on the order contact information setting UI screen shown in FIG. 4 as in the case of the customer DB 109 etc. in FIG. 8, and a plurality of order contact information is set for the image information. For example, information such as “number of order contact information: 1” and “order contact information (1): a little brighter” is registered in the image DB 111.

  FIG. 11 is a diagram showing the contents of order information registered in the order DB 112. In the order DB 112, the following order information is registered for each order. As this order information, the order ID automatically assigned for each order, the date and time of occurrence of the order, the shooting ID to which the order belongs, the customer ID, the order size, the reference data storing the trimming information, the number of prints, The number of images related to the order and the image ID, the number of order contact information for the order, and the order contact information are registered in the order DB 112.

  The order contact information is set on the order contact information setting UI screen shown in FIG. 4 as in the case of the customer DB 109 in FIG. 8, and when a plurality of order contact information is set for the order information. For example, information such as “number of order contact information: 1” and “order contact information (1): attention to the shade of the eye” is stored.

  Next, the state display process of each icon 313 (see FIG. 3) indicating whether or not the order contact information related to the “order”, “image”, “photographing”, and “customer” is set is described in the flowchart of FIG. This will be explained based on. In this state display process, an order list is displayed in the order list box 304 on the order UI screen of FIG. 3, and the “contact information setting” icon 312 corresponding to the order list is clicked to set the order contact information of FIG. The UI screen is displayed, and the order contact information is set for “order”, “image”, “photographing”, and “customer” on the order contact information setting UI screen (step S1201).

  When the order contact information is set for “order”, “image”, “photographing”, and “customer” on the order contact information setting UI screen of FIG. 4, the order terminal 105 displays the order contact information setting UI screen. 3 is acquired from the order DB 112 shown in FIG. 11 (step S1202), and the order contact information is received for the order. It is determined whether it is registered (step S1203). When the order contact information is registered for the order, the order terminal 105 changes the display state of the icon related to the order to a state indicating that (step S1204).

  Next, the order terminal 105 accesses the image DB 111 based on the image ID in the order information acquired in step S1202, acquires the image information shown in FIG. 10 of the image related to the image ID (step S1205), It is determined whether or not order contact information is registered for the image (step S1206). When the order contact information is registered for the image, the order terminal 105 changes the display state of the icon related to the image to a state indicating that (step S1207).

  Next, the order terminal 105 accesses the shooting DB 110 based on the shooting ID in the order information acquired in step S1202, and acquires the shooting information shown in FIG. 9 for shooting related to the shooting ID (step S1208). It is determined whether or not order contact information is registered for the photographing (step S1209). If the order contact information is registered for the photographing, the order terminal 105 changes the display state of the icon related to the photographing to a state indicating that (step S1210).

  Next, the order terminal 105 accesses the customer DB 109 based on the customer ID in the order information acquired in step S1202, acquires the customer information shown in FIG. 8 of the customer related to the customer ID (step S1211), It is determined whether order contact information is registered for the customer (step S1212). If the order contact information is registered for the customer, the order terminal 105 changes the display state of the icon relating to the customer to a state indicating that (step S1213).

  Next, processing when reordering is performed based on order history information registered in the order server 101 will be described. This reorder process can be performed on the reorder UI screen of FIG. 13 displayed on the display of the customer terminal 108 or the order terminal 105. This reorder UI screen can be displayed, for example, by accessing the home page of the order server 101 and inputting a customer ID.

  As shown in FIG. 13, the reorder UI screen is formed with an order history box 1301 for displaying a list (history) of order information previously ordered by the customer related to the inputted customer ID. When reordering similar to the order history information displayed in the history box 1301 is performed, the order can be easily reordered by clicking the order history information displayed in the order history box 1301.

  The order history box 1301 displays a reorder fee as well as a thumbnail of the order image, an order type, and the like for each order history. The reorder fee is set to be lower than that for a new order as displayed as “× 0.8” in the order history box 1301.

  When reordering is performed by clicking on the order history information displayed in the order history box 1301, the number of prints different from the number of prints in the clicked order history information is entered in the number-of-prints box 1302 and specified again. An order type different from the order type in the order history information may be designated on the order type box 1304. As described above, when the print reorder is performed using the order history information displayed in the order history box 1301, the reorder is instructed by clicking the reorder button 1303. In this case, the information related to the reorder is displayed in a list in the reorder list box 1311.

  When a “photographed image search” button 1305 is clicked, a UI screen (not shown) for searching a photographic image list is displayed. On this UI screen, an image related to a desired shooting start date and time, etc. You can search the list. The thumbnails of the images searched on the UI screen for searching the photographed image list are displayed in the photographed image box 1306. For each image displayed in the photographed image box 1306, icons relating to “image”, “photograph”, and “customer” are displayed, and the “image”, “photograph” of the image, and the image are displayed. If the order contact information is set for “customer”, the display states of the icons relating to “image”, “photographing”, and “customer” are in a state where the order contact information is present. In the captured image box 1306, since the captured image is displayed, the icon related to “order” is not displayed.

  When reordering is performed using the image displayed in the photographed image box 1306, the order type can be designated in the order type box 1304, the number of printed sheets can be designated in the printed number box 1302, and “ It is possible to specify whether or not to use the order contact information specified at the time of the previous order by using the “contact information use” button 1307. In order to place an order using the previous order contact information, the “image comparison” button 1309 activates the image comparison UI screen shown in FIG. 14, and the order contact information displayed on this image comparison UI screen. It is possible to determine whether or not to use the order contact information designated at the time of the previous order by comparing the image 1402 in the case of using the original and the original photographed image 1401.

  The image 1402 when the order contact information is used is an image that has been subjected to image processing or the like by applying the order contact information at the time of the previous order, and the previous order contact information is displayed in the contact information list box. A list is displayed in 1403. Also, in the contact information list box 1403 shown in FIG. 4, the name of the abstract service process unique to the store such as “Beautiful option A” is displayed. The name of the service process is arbitrarily named on the store side, and what kind of service process is actually performed can be arbitrarily set on the store side.

  The customer can decide which image of the image subjected to the service processing and the original photographed image to be reordered. For example, for the reordering of the print of the image subjected to the service processing, The price can be set higher. In this case, the difference between the print reorder price of the service-processed image and the original image print reorder price should be minimized to promote the re-order of the print image after the service process. It is also possible to improve.

  The reorder UI screen of FIG. 13 also displays a “Preview / Trimming” button 1308 for trimming the image displayed in the captured image box 1306 and shifting to a UI screen (not shown) for previewing the trimmed image. Has been. When the print order of the image displayed in the photographed image box 1306 is reordered, an order addition button 1310 may be clicked. Information relating to print reordering in this case is also displayed in a list in the reorder list box 1311 as in the case of performing print reordering using the order history information displayed in the order history box 1301.

  The “order correction” button 1312 is a button for correcting the reorder information displayed in the order list box 1311, and the “order deletion” button is a button for deleting the reorder information displayed in the order list 1311. is there. Further, the “print order list” button 1315 is a button for instructing to print the reorder information displayed in the order list box 1311, and the order contact information is included in the order information by the check button 1314 for entering detailed contact information. It is possible to set whether to print including the detailed information.

  In the reorder UI screen of FIG. 13, when the print of the image subjected to the service processing related to the order contact information is reordered, the reuse charge 1316 of the order contact information is also displayed, and the total print reorder is displayed. A price 1317 is also displayed.

  Next, an example of information in the new order fee DB 113 will be described with reference to FIG. In FIG. 19, for each print 1, “no six-cut mount: 1000 yen”, “with six-cut mount: 2000 yen”, “without four-cut mount: 3000 yen”, and “with four-cut mount: 4000 yen”. A new order fee has been set. In addition, according to the application range of the appropriate order contact information of the order contact information, a new “per order: 1000 yen”, “per image: 2000 yen”, “per shooting: 3000 yen”, and “per customer: 4000 yen”. An order fee has been set.

  The charge for each order is a charge for each order type. The charge for each image is a charge for one image and is not a charge added to other order types using the image. The charge for each shooting is a charge for shooting at the time of visiting this store, and there is no charge added for each order and each image. The fee for each customer is a fee charged to the customer, and is not a fee added for each order, each image, and each image.

  In this charge setting, when an order is placed in the order list box 304 in FIG. 3, 1000 yen for one sheet without six-cut mount, 2000 yen for one sheet with six-cut mount, and 1000 yen for order contact information for the order. The customer's order contact information will be 4000 yen, for a total of 8000 yen.

  In the above price setting, when order contact information is used, even if it is individual order contact information such as “thin wrinkles”, it is cheaper to place an order for each order if the number of orders is small, Since there is always a fee for each order, it is cheaper to place an order for each customer when the number is large. Further, the above fee setting is an example, and the application range to which the fee is added such as each fee setting, every order, every image, every photographing, every customer can be arbitrarily changed depending on the intention of the store.

  Next, an example of information in the reorder fee DB 114 will be described with reference to FIG. As shown in FIG. 20, the reorder fee DB 114 stores a reorder fee information coefficient and a contact information reuse coefficient. These coefficients indicate the ratio of how much charge is set for the previous order charge when reordering using the order history or reordering using the previous captured image is performed. .

  In the example of FIG. 20, the reorder charge information coefficient is 80% of the previous order charge if the reorder is made in less than half a year from the previous order, and the reorder charge is made more than half a year and less than one year from the previous order. For an order, 90% of the previous order fee is set, and for a reorder at a time of one year or more from the previous order, 150% of the previous order fee is set.

  This reorder fee is set at a relatively low reorder fee for less than one year in order to receive many orders for less than one year in consideration of the fact that normal reprint requests are often less than one year. Is. In the above reorder fee setting, for example, when reordering with 6-cut mount (1 sheet) is made in less than half a year using the order history, the reorder charge is for 6-cut mount (1 sheet) New charge: 2000 yen x 0.8 = 1600 yen.

  In the example of FIG. 20, if the reordering is related to the use of the order contact information at a time less than half a year from the order related to the use of the previous order contact information, the previous order contact information is used as the contact information reuse factor. 10% of the usage fee, 20% of the previous order contact information usage fee if it is a reorder related to the use of the order contact information at the time of more than six months and less than one year from the order related to the use of the previous order contact information 30% of the charge for using the previous order contact information is set for a reorder related to the use of the order contact information at the time of one year or more from the order related to the use of the previous order contact information.

  This example of setting the contact information reuse coefficient means that when an image print using the order contact information is reordered, a charge for using the order contact information is charged for the reorder. In other words, it means that the store generates charges even when the image data is reused, although the image processed image data can be used as it is for reordering.

  In this contact information reuse factor setting example, for example, an image is newly selected without using the order history for an order type with six cut mounts (one sheet), and the image and customer order contact information are used. If you reorder in less than half a year, the reorder fee will be as follows: New charge when there is a six-cut mount (1 sheet): 2000 yen + New charge for reusing contact information: (2000 + 4000) x 0.1 = 2600 yen It becomes.

  It is also possible to set a contact information reuse factor to 0% so that no charges are incurred for reuse of order contact information. Further, the charge for reordering in the order list box 1311 of FIG. 13 is as follows. That is, the reordering of the two images in the order list box 1311 in FIG. 13 does not use the order history in the order history box 1301, but the order type in the order type box 1304 and the newly searched photographed image list box. It is assumed that the image is reordered within half a year using the image 1306. In this case, for the reorder of the order number 0001 in the order list box 1311 of FIG. 13, the new charge for the case of no six-cut mount is applied to 1000 yen, and for the reorder of the order number 0002, the six-cut mount If there is, the new charge is 2000 yen, the reuse of image order contact information (1 image) is 2000 x 0.1 = 200 yen, and the reuse of customer order contact information is 4000 x 0.1 = 400 yen The total reuse fee of the order communication information is 600 yen (see reference numeral 1316), and the total is 3600 yen (see reference numeral 1317).

  Next, the reorder process performed on the reorder UI screen shown in FIG. 13 will be described based on the flowchart of FIG. As described above, this reordering process can be performed from either the customer ordering terminal 108 or the ordering terminal 105. Here, a case where reordering is performed from the customer ordering terminal 108 will be described.

  The customer accesses the order server 101 through the customer order terminal 108 and displays the reorder UI screen in FIG. 13 on the display of the customer order terminal 108 to start the reorder process (step S1501). When the customer reorders prints using the order history information displayed in the order history box 1301 on the reorder UI screen of FIG. 13 (step S1502), the customer is displayed in the order history box 1301 for each order history. After confirming the reorder fee (step S1503), a desired order history is clicked, and a reorder button 1303 is clicked to instruct reordering using the order history information (step S1504).

  By this click operation, the contents of the reorder using the order history information are displayed in the order list box 1311. The reorder fee is calculated by the charge preprocessing unit 118 based on information in the new fee DB 113 and the reorder fee DB 114.

  On the other hand, when reordering is performed using captured images in the captured image list box 1306 (step S1505), the customer selects a desired order type in the order type box 1304 (step S1506), and the captured image list. A photographed image in the box 1306 is selected (step S1507). When the customer uses the previous order contact information (step S1508), the order contact information reuse fee calculated by the pre-charging processing unit 118 based on the information in the new fee DB 113 and the reorder fee DB 114 ( (See reference numeral 1316 in FIG. 13) (step S1509).

  Further, the customer compares the original captured image with the finished image when using the order contact information as necessary (steps S1510 and S1511), and performs trimming and preview confirmation of the result as necessary (step S1510). S1512, S1513). Next, when instructing the reorder using the photographed image, the customer clicks the “add order” button 1310 (steps S1514 and S1515). By this click operation, the contents of the reorder using the photographed image are displayed in the order list box 1311.

  When the customer places the next reorder (step S1516), the customer returns to the process of step S1502.

  In the case of reordering, it is possible to set to use the order contact information requested at the time of a new order by using the “use contact information” button 1307, and there is no need to newly set the order contact information. Thereby, efficient reordering and easy-to-understand reordering can be performed. That is, the store side can deal with the reorder without newly performing image processing, and the customer can use the image whose finished state is determined, so that the reorder can be performed with peace of mind.

  Next, the order list printing process will be described based on the flowchart of FIG. This order list print process is started by the order server 101 by clicking the “order list print” button 311 in FIG. 3 or the “order list print” button 1315 in FIG. 13 (step S1601).

  When the “order list printing” button 311 in FIG. 3 or the “order list printing” button 1315 in FIG. 13 is clicked, the order server 101 checks the contact information description check button 310 in FIG. 3 or the contact information description in FIG. Based on the click state of the check button 1314, it is determined whether or not the order contact detailed information is printed on the order sheet (step S1602).

  As a result, when the contact information description check button 310 in FIG. 3 or the contact information description check button 1314 in FIG. 13 is clicked, the order server 101 prints the order information including the order contact details information on the order sheet. (Step S1603). In this case, for example, an order sheet as shown in FIG. 17 is obtained. In the order sheet of FIG. 17, order contact information “clean option A” and “wrinkle thin” indicated by reference numeral 1701 is printed.

  On the other hand, when the contact information description check button 310 or the contact information description check button 1314 is not clicked, the order server 101 prints the order information not including the order contact detailed information on the order sheet (step S1604). ). In this case, for example, an order sheet as shown in FIG. 18 is obtained. In the order sheet of FIG. 18, the order contact information is not printed, but an icon indicating the presence or absence of order contact information is printed as indicated by reference numeral 1801.

  As described above, in the present embodiment, when a print order is made at a business photo studio or the like, the order contact information, which is a special request of the customer, is set for each order, for each image, for each image, or for each customer. Since the order information is arbitrarily set within an appropriate application range, it is possible to efficiently execute the value-added service processing of the store.

  Also, at the time of reordering, it is possible to prompt reordering by setting fee information with the intention of the store side with respect to the value-added service processed image using the order contact information. On the other hand, the customer can reorder in consideration of the original quality of the photographed image, the quality of the value-added service processed image specific to the store, and the order fee. it can.

  The present invention is not limited to the above-described embodiment. For example, the photographing terminal 102, the image processing terminal 104, and the order terminal 105 are integrated, or the photographing terminal 102, the image processing terminal 104, and the order terminal 105 are integrated. It is also possible to integrate the order server 101.

  In addition to images taken with the store's digital camera 103, images taken with the store's film camera, images taken by the customer's own digital camera, and the customer's own photos taken with the film camera It can also be applied to images.

  It can be said that the object of the present invention can also be achieved by supplying a software program for realizing the functions of the above-described embodiments to a computer or CPU, and reading and executing the supplied program by the computer or CPU. Not too long.

  In this case, the program is supplied by downloading directly from a recording medium recording the program (not shown) or from another computer or DB (not shown) connected to the Internet, a commercial network, a local area network, or the like. Is done.

  The above-described program only needs to be able to realize the functions of the above-described embodiments by a computer, and the form includes forms such as object code, a program executed by an interpreter, and script data supplied to the OS. But you can.

  Furthermore, the object of the present invention can also be achieved by supplying a computer with a recording medium that records a software program that implements the functions of the above-described embodiments, and reading and executing the program stored in the recording medium. Needless to say, this is achieved.

  As a recording medium for supplying the program, for example, RAM, NV-RAM, floppy (registered trademark) disk, optical disk, magneto-optical disk, CD-ROM, MO, CD-ROM, CD-RW, DVD (DVD-ROM, DVD-RAM, DVD-RW, DVD + RW), magnetic tape, non-volatile memory card, other ROM, etc. may be used as long as they can store the above programs.

It is a figure which shows the functional block of the print order apparatus which concerns on embodiment of this invention, and the communication network which this print order apparatus uses. It is a block diagram which shows the hardware constitutions which implement | achieve the function of the said print ordering apparatus. It is a figure which shows the example of an order UI screen. It is a figure which shows the example of an order contact information setting UI screen. It is a figure which shows the example UI screen for the menu setting of order contact information. It is a flowchart which shows the order process in an order UI screen. It is a flowchart which shows the setting process of order contact information. It is a figure which shows the example of information of customer DB. It is a figure which shows the example of information of imaging | photography DB. It is a figure which shows the example of information of image DB. It is a figure which shows the example of information of order DB. It is a flowchart which shows the display process which displays the presence or absence of the setting of various order contact information on an order UI screen. It is a figure which shows the example of a reorder UI screen. It is a figure which shows the example of an image comparison UI screen. It is a flowchart which shows the reorder process in a reorder UI screen. It is a flowchart which shows the printing process of order information. It is a figure which shows the example of a print of order information (when there exists order contact information). It is a figure which shows the example of printing of order information (when there is no order contact information). It is a figure which shows the example of information of new order charge DB. It is a figure which shows the example of information of reorder charge DB.

Explanation of symbols

101 ... Order server 109 ... Customer DB
110 ... Shooting DB
111 ... Image DB
112 ... Order DB
113 ... New order fee DB
114 ... Reorder fee DB
115 ... Print order creation unit 116 ... Order communication information processing unit 117 ... Order reuse selection unit 118 ... Pre-charging processing unit 119 ... Order information display unit 120 ... Order information print unit 121 ... Print order processing unit 201 ... CPU
202 ... ROM
203 ... RAM
204 ... Keyboard 205 ... Pointing device 207 ... Hard disk (HD)
208 ... Removable media

Claims (13)

A print ordering apparatus for performing print order processing of a photographed image,
A plurality of databases for registering information regarding print orders of the images in various classification forms;
Instruction means for instructing which of the plurality of databases to register customer request information or image processing information on the store side;
Creation means for creating print order information using customer request information registered in the database according to an instruction by the instruction means, or image processing information at a store;
A print ordering apparatus characterized by comprising:   In the print order information created using the customer request information or the image processing information on the store side, the creation means includes the customer request information or the image processing information on the store side in the various classification forms. The print ordering apparatus according to claim 1, wherein the print ordering apparatus clearly indicates which is associated with the print ordering apparatus.   Image processing is performed based on the new order fee database in which fee information relating to new orders is registered, the reorder fee database in which fee information relating to reorders is registered, and image processing information on the store side at the time of previous orders. Reorder instruction means for instructing reordering using the image, and when the reorder is instructed by the reorder instruction means, the new order charge database and the reorder charge database are registered. The print ordering apparatus according to claim 1, further comprising a charge presenting unit that calculates and presents the charge for the reorder based on the charge information.   The print order according to claim 3, wherein the reorder instruction unit includes an image presentation unit that simultaneously presents the image that has been subjected to the image processing and the original image that has not been subjected to the image processing. apparatus.   The creation means includes a history presentation means for presenting customer order history information related to the customer identification information registered in the database, and the history presentation when performing reorder processing based on the input customer identification information. The print order information relating to reordering is created using the history information corrected by the correction means, and correction information for correcting the history information presented by the means is provided. Print ordering device.   When printing the print order information created by the creating means, the printing apparatus has a print instruction means for instructing whether or not to print including the customer request information or the image processing information on the store side. The print ordering apparatus according to claim 1. A method for controlling a print ordering apparatus that performs print ordering processing of a photographed image,
An instruction step for instructing which of the plurality of databases for registering information relating to the print order of the image in various classification forms to register customer request information or image processing information on the store side;
A creation step of creating print order information using customer request information registered in the database according to the instruction by the instruction step, or image processing information on the store side,
A control method comprising:   In the creation process, in the print order information created using the customer request information or the image processing information on the store side, the customer request information or the image processing information on the store side is in the various classification forms. The control method according to claim 7, wherein the control method is specified.   A reorder instruction step for instructing reordering using an image that has been subjected to image processing based on image processing information on the store side at the time of a previous order, and the reordering step by the reorder instruction step When instructed, calculate the charge for the reorder based on the charge information registered in the new order charge database that registered the charge information related to the new order and the reorder charge database that registered the charge information related to the reorder. The control method according to claim 7, further comprising a charge presenting step for presenting the fee.   10. The control method according to claim 9, wherein the reorder instruction step includes an image presentation step of simultaneously presenting the image that has been subjected to the image processing and the original image that has not been subjected to the image processing. .   The creation step includes a history presentation step of presenting customer order history information related to the customer identification information registered in the database when the reorder process is performed based on the input customer identification information; and the history presentation The print order information relating to reordering is created using the history information corrected by the correction step, and the correction step of correcting the history information presented by the step is included. Control method.   A print instructing step for instructing whether to print including the customer request information or the image processing information on the store side when printing the print order information created in the creating step is provided. The control method according to claim 7.   The program which performs the control method of any one of Claims 7-12.

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