JP2006202008A - Room order system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a room order system for allowing a customer to select and reserve a desired room on the Internet, and for responding to the various requests of the customer. <P>SOLUTION: The room order system comprises a step for extracting and presenting a reservation TOP page recorded in a database in response to the request of a customer terminal, a step for extracting and presenting guest room reservation state information concerning the requested stay date/length of stay of a customer from a database, a step for extracting and presenting stay plan information applied to the requested guest room of the customer from the database, a step for presenting a reservation application page prepared based on the requested guest room and requested stay plan of the customer and a step for recording reservation contents based on the reservation application of the customer, and for rewriting the guest room reservation state information of the database. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a system for reserving a stay on the Internet, and more particularly to a room order system for reserving a stay by designating a guest room.

With the recent spread of the information society, it has become common to apply for accommodation on the Internet in the inn and hotel industries. On the other hand, customer demands for accommodation rooms such as non-smoking rooms, rooms with a good view, and rooms facing the east have been diversified year by year. Therefore, in the conventional accommodation reception form (see, for example, Patent Document 1), the size of the room can be specified, but since it is understood for the first time when checking in which room is to be stayed, the result is that the customer is dissatisfied. There was also a habit of becoming.
JP 2002-269419 A

  An object of the present invention is to provide a room order system that allows a customer to select and make a reservation on the Internet for a room to be accommodated, thereby responding to diversifying customer demands.

  The room order system according to the present invention is a system for reserving accommodation by designating a guest room on the Internet. Then, the center server extracts the reserved TOP page recorded in the database according to the page presentation request information received from the customer terminal and presents it on the customer terminal, and the desired stay date received by the center server from the customer terminal / The room reservation status information during the period is extracted from the database based on the night number information and presented to the customer terminal, and the center server is applied to the guest room based on the desired room designation information received from the customer terminal. Extracting the accommodation plan information from the database and presenting it to the customer terminal, and when the center server receives the desired accommodation plan designation information from the customer terminal, the desired room designation information and the desired accommodation plan designation information received from the customer terminal To create a reservation application page based on the customer terminal and present it to the customer terminal , And from the center server, a step of rewriting the room reservation status information in the database records the reservation content of the customer based on subscription information received from the customer terminal.

  Further, in the room order system according to the present invention, the center server extracts the room reservation status information during the period from the database based on the desired stay date / night number information received from the customer terminal and presents it to the customer terminal. And / or after the center server extracts the accommodation plan information applied to the guest room from the database based on the desired guest room designation information received from the customer terminal and presents the information to the customer terminal. However, the method may further include extracting room reservation status information of a room similar to the desired room from the database according to the information presentation request information received from the customer terminal and presenting the room reservation status information to the customer terminal.

  According to the present invention, since a room can be designated when a customer makes a reservation for accommodation, a room according to the customer's preference can be provided, and greater satisfaction can be given to the customer. In addition, when a reservation is already made in a room designated by the customer, information on the room similar to the customer's favorite room can be presented, so that the customer can be prevented from being overlooked and the empty room is efficiently generated. Can be avoided.

  FIG. 1 is a diagram showing a basic configuration of a room order system according to an embodiment of the present invention, which is performed by a center server 1. The center server 1 is connected to a database 2, a communication device 11 for transmitting / receiving information data to / from the customer terminal 4 via the Internet 3, and a database for performing recording, rewriting and reading in the database 2. A management device 12 and an arithmetic processing device 13 for creating a predetermined web page, processing data, and the like are provided.

  The database 2 records guest room basic information D1, accommodation plan information D2, guest room reservation status information D3, guest room charge information D4, and the like. The guest room basic information D1 is useful when the customer selects a guest room, such as the guest room number, floor number, guest room type, guest room direction, whether or not to smoke, as well as the interior image of the guest room and the landscape image from the guest room. Contains information. The accommodation plan information D2 includes information related to the plan provided according to the season, the number of stays, the anniversary, etc., such as the plan name, the plan type, and the content of the plan. The room reservation status information D3 is information on the reservation status for each guest room. The room charge information D4 is information related to the charge for each person in each accommodation plan.

  As shown in FIG. 2, when the center server 1 receives the page presentation request information from the customer terminal 4 via the communication device 11 (step S1), the center server 1 extracts the reserved TOP page recorded in the database 2 by the database management device 12 To be presented on the customer terminal (step S2). When the customer inputs the desired stay date / night number on the reservation TOP page and transmits the information (step S3), the center server 1 receives the desired stay date / night number information received from the customer terminal 4 via the communication device 11. The room reservation status information D3 during the period specified by is extracted from the database 2 by the database management device 12 (step S4), a guest room reservation status page is created by the arithmetic processing device 13 (step S5), and the created room reservation is then created. The status page is presented to the customer terminal 4 via the communication device 11 (step S6).

  When the customer selects and transmits a desired room from those listed on the room reservation status page (step S7), the center server 1 is applied to the room designated by the desired room designation information received from the customer terminal 4. The accommodation plan information D2 and the room charge information D4 are extracted from the database 2 by the database management device 12 (step S8), and an accommodation plan page is created by the arithmetic processing device 13 (step S9). 11 to present to the customer terminal 4 (step S10). When the customer selects and transmits a desired accommodation plan from those posted on the accommodation plan page (step S11), the center server 1 receives the desired accommodation plan designation information received from the customer terminal 4 and the desired room designation information associated therewith. Based on the above, the processing application device 13 creates a reservation application page (step S12), and causes the customer terminal 4 to present the created reservation application page via the communication device 11 (step S13). When the customer inputs predetermined information such as an address, name, and e-mail address on the reservation application page and transmits the information (step S14), the center server 1 determines the customer's information based on the reservation application information received from the customer terminal 4. The reservation contents are recorded in the database 2 by the database management device 12, and the room reservation status information D3 in the database 2 is rewritten (step S15).

  Here, the room reservation status page shows the reservation status for each room, but when there are multiple nights, it is possible to make reservations for all schedules, as well as when reservations have already been made for all schedules. In addition, it is displayed by means such as color coding so that only a part of the entire schedule can be reserved. For each guest room, when the customer clicks on the guest room number, the guest room basic information D1 of the room is extracted from the database 2 and presented to the customer terminal 4.

  The room reservation status page and / or the accommodation plan page displays the room reservation status information D3 for the same desired stay date / number of nights for a room similar to the guest room desired by the customer in response to a presentation request from the customer terminal 4. It is configured to be extracted from the database 2 (step S16) and presented to the customer terminal 4.

It is a figure which shows the basic composition of the room order system by the Example of this invention. It is a flowchart of the system shown in FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Center server 2 Database 3 Internet 4 Customer terminal 11 Communication apparatus 12 Database management apparatus 13 Processing unit D1 Basic room information D2 Accommodation plan information D3 Room reservation status information D4 Room price information

Claims (2)

A room ordering system for reserving accommodation by specifying a room on the Internet,
A step of the center server extracting the reserved TOP page recorded in the database according to the page presentation request information received from the customer terminal and presenting it to the customer terminal;
The center server extracts the room reservation status information during the period based on the desired stay date / night number information received from the customer terminal and presents it to the customer terminal.
The center server extracting the accommodation plan information applied to the guest room based on the desired guest room designation information received from the customer terminal from the database and presenting it to the customer terminal;
When the center server receives the desired accommodation plan designation information from the customer terminal, a step of creating a reservation application page based on the desired room designation information and the desired accommodation plan designation information received from the customer terminal and presenting them to the customer terminal;
A room order system in which the center server includes a step of recording the reservation contents of the customer based on the reservation application information received from the customer terminal and rewriting the room reservation status information in the database.   After the center server extracts the room reservation status information during the period from the database based on the desired stay date / night number information received from the customer terminal and presents it to the customer terminal, and / or the center server The information presentation request received from the customer terminal by the center server after the accommodation plan information applied to the guest room is extracted from the database based on the desired guest room designation information received from the customer terminal and presented to the customer terminal. The room ordering system according to claim 1, further comprising: extracting room reservation status information of a room similar to the desired room in accordance with the information from a database and presenting the information to a customer terminal.

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