JP2006184958A - Application terminal for mail order, mail order system and mail order processing method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a highly convenient application terminal for a mail order for enabling a customer to easily use a mail order service, a mail order system and a mail order processing method. <P>SOLUTION: This MFP 10 reads an image of an application form on which a bar code for identifying the type of a mail order service is preliminarily printed, and an entry column in which order information related with the order of merchandise to be sold by a mail order service(mail order business company) is entered is set, and recognizes the bar code and the order information from the read result, and transmits the recognized order information through a communication terminal 80 to a mail order management server 60 which provides a mail order service corresponding to the recognized bar code. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a mail order application terminal, a mail order system, and a mail order processing method for performing processing related to mail order service applications, and in particular, mail order for performing processing related to mail order service applications via a communication network such as the Internet. The present invention relates to an application terminal, a mail order system, and a mail order processing method.

  In recent years, due to high convenience, consumers who purchase a wide variety of products through a mail order service provided by a mail order company have increased. In addition, with the spread of the Internet, an increasing number of mail order companies offer Internet mail order services that accept orders from Internet websites and deliver ordered products.

As a system for realizing the Internet mail order service, for example, a merchant server of a merchandise seller, a dealer server of a merchandise dealer, and a user terminal are connected via a network, and a product is designated from the user terminal and sold. 2. Description of the Related Art A mail-order sales system is known in which a store server and a sales source server perform shipping processing for a product for which an order has been received, settlement processing for the price of the product, and the like (for example, see Patent Document 1). Further, in such a mail order system, information that has a heavy load on a communication line such as product video information is provided to a customer in advance using a medium such as a CD-ROM, and a predetermined standard such as price information is provided. There is known a system in which data that is updated in an electronic manner is delivered by e-mail, and information that is updated in real time such as inventory information is delivered in real time online (for example, see Patent Document 2).
JP 2001-184390 A JP 2001-332430 A

  However, in a conventional mail order system that does not use the Internet, since a product is ordered by mail, telephone, FAX, etc., there is a problem that a consumer cannot easily confirm whether or not the order has been correctly made. is there.

  On the other hand, in the system for realizing the conventional online mail order service, it is possible to confirm the product video information to be purchased, but it is not possible to confirm the video information of the actually ordered product. In order to purchase merchandise with this system, a terminal for connecting to the Internet is required, and there is a problem that the online mail order service cannot be easily used. To make it easy for consumers who do not have a terminal to use the online mail order service, it is possible to install a terminal that can be connected to a mail order company's server at a store such as a convenience store. Therefore, it takes time to operate the installed terminal, and particularly when a user unfamiliar with the operation of the computer uses the terminal, the waiting time of other users becomes longer. Even if the consumer personally owns the terminal, it is not convenient for the consumer who is unfamiliar with the operation of the computer.

  The present invention has been made to solve the above problems, and an object of the present invention is to provide a mail order application terminal, a mail order system, and a mail order processing method that allow a customer to easily use a convenient mail order service. And

  In order to achieve the above object, the mail order application terminal of the present invention is provided with identification information for identifying the type of the mail order service, and fills in the order information relating to the order of the product sold by the mail order service. A reading unit that reads an image of an application form provided with an entry field to output and outputs a reading result as image data, and a recognition that recognizes the identification information and the order information based on the image data output from the reading unit And a transmission means for transmitting the order information recognized by the recognition means to a server providing a mail order service corresponding to the identification information recognized by the recognition means via a communication network. ing.

  According to this mail-order application terminal, identification information for identifying the type of mail-order service is given, and an entry field for entering order information related to the order of products sold by the mail-order service (for example, a mail-order company) The identification information and the order information are recognized from the read result, and the recognized order information is transmitted to the server that provides the mail order service corresponding to the recognized identification information. The customer can use the mail order service via the communication network with the application form filled in by handwriting etc., even if the customer is unfamiliar with computer operation A highly efficient mail order service is available.

  Note that the recognition means can be configured by an OCR, OMR, bar code reader, two-dimensional code reader, or the like. Moreover, you may be comprised by two or more among these. Further, the recognition unit may be configured by hardware or may be realized by software.

  In addition, the mail order application terminal receives via the communication network information related to the settlement of the name of the product ordered by the application form and the price of the product transmitted from the server that received the order information. And output means for outputting the order result of the product based on the application form based on the product name received by the receiving means and information relating to the settlement of the price of the product.

  Thereby, the customer can easily know the order result, and can easily settle the price of the ordered product.

  The receiving means further receives image information of the product ordered by the application form transmitted from the server that has received the order information, and the output means is an image of the product received by the receiving means. Information can be included in the order result of the product and output.

  By outputting the product image information in the order result in this way, the customer can easily and reliably confirm the ordered product.

  The mail order application terminal further includes a removing unit that outputs removed image data obtained by removing a predetermined dropout color from the image data output from the reading unit, and the recognizing unit includes the removed image. The identification information and the order information can be recognized based on the data.

  By providing the removing means for removing the dropout color in this manner, the identification means and the order information can be easily recognized by the recognition means.

  The mail order application terminal further includes a removing unit that outputs a plurality of removed image data obtained by removing different dropout colors from the image data output from the reading unit, and the recognizing unit includes the plurality of removed image data. Recognizing the identification information based on at least one of the removed image data, and removing the dropout color corresponding to the mail order service indicated by the recognized identification information from the plurality of removed image data. The order information can also be recognized based on the information.

  In this way, there is provided removal means for outputting a plurality of removal image data from which different dropout colors are removed, and the removal image data from which the dropout color corresponding to the mail order service of the application form is removed is included in the removal image data. If order information is recognized based on this, it is possible to respond to multiple types of application forms with different dropout colors, and to properly recognize order information with the removal image data from which dropout colors are removed according to the mail order service type. can do.

  Furthermore, the mail order system of the present invention is connected to the mail order application terminal and the mail order application terminal via a network, and includes order information related to the order of the product transmitted from the mail order application terminal. And a server that generates information on the name of the product ordered by the application form and information related to the settlement of the product and transmits the information to the mail order application terminal.

  With this mail order system, the customer can easily use a convenient mail order service.

  The server can further generate and transmit image information of the product ordered by the application form based on the order information related to the order of the product transmitted from the mail order application terminal.

  In this way, the server sends the product image information to the mail order application terminal, so that the mail order application terminal can display the received product image information to the customer, for example. Products can be confirmed easily and reliably.

  The mail order processing method of the present invention is provided with identification information for identifying the type of mail order service, and an application form provided with an entry field for entering order information regarding the order of products sold by the mail order service. The image is read out, the read result is output as image data, the identification information and the order information are recognized based on the output image data, and a mail order service corresponding to the recognized identification information is provided. The recognized order information is transmitted to a server via a communication network.

  Since the mail order processing method of the present invention also operates in the same manner as the mail order application terminal, the customer can easily use the mail order service with high convenience.

  Further, in the mail order processing method, the information on the name of the product ordered by the application form and the payment for the price of the product transmitted from the server that received the order information is received via a communication network, and the reception Based on the information regarding the name of the product and the settlement of the price of the product, the order result of the product based on the application form can be output.

  Further, the image information of the product ordered by the application form transmitted from the server that received the order information is further received, and the received image information of the product is included in the order result of the product and output. Can do.

  As described above, according to the present invention, there is an effect that a customer can easily use a highly convenient mail order service.

  Embodiments of the present invention will be described below with reference to the drawings.

  FIG. 1 is a diagram showing a schematic configuration of a mail order system according to the present embodiment. The mail order system 1 is a system for ordering products listed in a catalog of a mail order company through the communication network 80 via the communication network. This mail order system 1 is a mail order providing mail order service of a mail order sales company and a multifunction printer (MFP) 10 corresponding to the mail order application terminal of the present invention installed in a convenience store (convenience store). The management server 60 includes an MFP management server 70 of an MFP management company that manages and operates the MFP 10, and is connected to each other via a communication network 80. In this mail order system 1, mail order management servers 60 of a plurality of mail order companies that provide mail order services are connected to the communication network 80. In FIG. 1, only one unit is shown as a representative. .

  The MFP 10 has various functions such as a scan function, a character / mark recognition function, a communication function, a print function, and a copy function. FIG. 2 is a block diagram showing a detailed configuration of the MFP 10.

  The MFP 10 includes a CPU 12, a DRAM 14, two flash ROMs 16 and 18, a DMA (Direct Memory Access) controller 20, a light source 22, a color CCD 24, four lookup tables (LUT) 26c, 26m, 26y, and 26k, the four LUTs 26c, Four binarization circuits 28c, 28m, 28y, 28k provided corresponding to 26m, 26y, and 26k, a scan-in interface (IF) 30, a print-out IF 32, a print engine 34, a network IF 36, a user interface ( UI) controller 38, which are connected by BUS.

  In the following, when the four LUTs 26c, 26m, 26y, and 26k are described without particular distinction, the suffix at the end of the code is omitted and referred to as LUT26. Similarly, when the binarization circuits 28c, 28m, 28y, and 28k are described without particular distinction, the suffix at the end of the code is omitted and referred to as the binarization circuit 28.

  The CPU 12 controls the entire MFP 10. The DRAM 14 is a work memory.

  One of the two flash ROMs 16 and 18 stores an LUT parameter (hereinafter referred to as a standard LUT parameter) used to execute a color copy function or a print function that is normally performed. . Standard LUT parameters are image data composed of R (red), G (green), and B (blue), and printing materials (toners) of Y (yellow), M (magenta), C (cyan), and K (black) in the print engine 34. Etc.), and the RGB image data is converted into CMYK image data by the LUT 26 by setting each parameter in the LUT 26. Can do. Specifically, as standard LUT parameters, RGB color LUT parameters for converting RGB image data into Y color image data in the CMYK color system, and M color conversion for conversion into M color image data Each of the LUT parameter, the C color conversion LUT parameter for conversion into C color image data, and the K color conversion LUT parameter for conversion into K color image data is recorded in the flash ROM 16. These parameters are set in each of the LUTs 26c, 26m, 26y, and 26k when the MFP 10 is activated.

  The other flash ROM 18 stores a control program for controlling the MFP 10, a processing routine program for processing a mail order application, an application program for performing OCR and OMR processing, and the like. The CPU 12 reads these programs from the flash ROM 18 and executes them. The flash ROM 18 also includes a dropout LUT parameter for removing a color (dropout color) that forms ruled lines and the like unnecessary for character recognition printed in advance on the application form, and color image data to black and white image data. A black and white conversion LUT parameter and the like for conversion are recorded.

  The DMA controller 20 is a controller for directly accessing a memory (in this case, the DRAM 14, the flash ROM 16, and the flash ROM 18) without going through the CPU 12. For example, the parameters stored in the flash ROM 16 are DMA-transferred to the LUTs 26c, 26m, 26y, and 26k, and the dropout LUT parameters stored in the flash ROM 18 are DMA-transferred to the LUT 26.

  The light source 22 emits light when the MFP 10 uses a copy function or a scanner function, and illuminates a document to be copied or scanned.

  The color CCD 24 receives the reflected light from the original illuminated by the light source 22 and decomposes it into each color component of the three primary colors RGB in the RGB color space, and image data (multi-valued image) of each RGB color obtained by the decomposition. Data).

  Each LUT 26 is configured by SDRAM. Each LUT 26 is set with the standard LUT parameters stored in the flash ROM 16 when the MFP 10 is activated, and is used with this setting during normal operation (when executing a normal copy function or print function). . When R color image data, G color image data, and B color image data output from the color CCD 24 are input to each LUT 26 in this setting state, each LUT 26 is input. The three-color image data is converted into C-color, M-color, Y-color, and K-color image data in the CMYK color space and output.

  As will be described later, when the application form is scanned, the standard LUT parameter set in each LUT 26 at the time of activation is changed to the dropout LUT parameter stored in the flash ROM 18. The modified LUT 26 can convert 24-bit RGB image data into black-and-white multivalued image data obtained by removing the dropout color from the RGB image data.

  The binarization circuit 28 performs binarization (1-bit conversion) by performing well-known error diffusion processing or simple binarization processing (dither threshold processing) on the 8-bit multilevel image data converted and output by the LUT 26. ) And output binary image data.

  When the MFP 10 executes a color scan function, the scan-in IF 30 converts RGB image data output from the color CCD 24 and passed through the LUT 26 and the binarization circuit 28 into RGB dot sequential data and outputs the data. When executing other functions (copy function, print function, etc.), the input image data is temporarily stored in the DRAM 14.

  Image data of CMYK colors is input from the DRAM 14 to the printout IF 32. The printout IF 32 outputs the input image data to the print engine 34 for printing.

  The print engine 34 performs printing using the printing material of each color component of CMYK based on the image data of each color of CMYK input from the printout IF 32.

  The network IF 36 is connected to the communication network 80 and is an interface for communicating with the mail order management server 60 and the MFP management server 70.

  The UI controller 38 controls the operation and display of the UI 40 provided in the MFP 10. The UI 40 includes a touch panel in which a display function and an operation function are integrated. The UI 40 enables various settings relating to the operation of the MFP 10 and input of instructions as well as display of various image data and settings / operation states of the MFP 10 under the control of the UI controller 38.

  Next, the flow of processing of the mail order system 1 of the present embodiment will be described in detail.

  First, an outline of the operation of the mail order system 1 will be described with reference to FIG. In the mail order system 1 according to the present embodiment, first, the customer enters the order information for ordering the product in the application form for ordering the product listed in the catalog (for example, see FIG. 5), and the convenience store. To the MFP 10 installed in the convenience store (FIG. 1 (1)). The MFP 10 performs processing related to mail order application while communicating with the mail order management server 60 and the MFP management server 70 based on the read result (FIG. 1 (2)), and based on the charging information received from the mail order management server 60, and the like. A copy of the product application form and a transfer sheet for transferring the price of the product (for example, see FIG. 6) are printed (FIG. 1 (3)). The customer can perform the transfer process for the ordered product by performing the transfer process at the cash register at the convenience store using the printed transfer sheet (FIG. 1 (4)). The application form is determined for each mail order company (for each mail order service type), and the mail order service type is identified by a barcode printed in a predetermined area of the application form. Is processed according to (described later).

  Next, details of the operation of the mail order system 1 will be described with reference to FIGS. 3 and 4. FIG. 3 is a sequence diagram showing an outline of the operation of the mail order sales system 1 as a whole. In the sequence diagram, only the case where the character recognition process is normally performed is shown. FIG. 4 is a flowchart showing the flow of mail order application processing executed by the MFP 10.

  First, a customer fills out an application attached to the catalog, etc., and places the completed application at a convenience store in order to order a product listed in a catalog provided by a mail order company at home, etc. ( Step 100 of FIG.

  An example of the completed application form is shown in FIG. As shown in FIG. 5, the application form has ruled lines and character strings printed in dropout color, and the customer enters order information for ordering products while referring to the ruled lines and character strings. Can do. In the area A1 of the application form, a barcode as identification information is printed in advance in order to identify which mail order company the application form is for (ie, mail order service type). The mail order service type can be identified by this barcode. Further, a label printed with a two-dimensional code indicating an identification number for identifying a customer registered in a mail order company can be attached to the area A2. The area A3 is an entry field for order information in which the product number and quantity of the catalog and the total amount can be entered. The area A4 is an area in which a product delivery method and a product payment method can be designated in a mark sheet format.

  In order for the customer to process the completed application form at the MFP 10 installed in the convenience store, the customer places the application form on an application form mounting table (not shown) and instructs the UI of the MFP 10 to start the mail order application process. Thereby, the mail order application process as shown in FIG.

  In step 200, settings for scanning the application form are performed. Specifically, the dropout LUT parameter and the monochrome conversion LUT parameter stored in the flash ROM 18 are read out by the DMA controller 20 and DMA-transferred to the LUT 26, and stored in a pre-written standard LUT parameter storage area. Overwrite. Here, dropout LUT parameters for three colors are written in three LUTs 26 among the four LUTs 26, and monochrome conversion LUT parameters are written in the remaining one LUT 26.

  Here, it is assumed that the dropout color of the application form for each mail order service corresponds to one of the three dropout colors set here.

  Subsequently, in step 202, the application form is scanned (see also step 102 in FIG. 3). Specifically, first, the application form is illuminated by the light source 22, and the color CCD 24 receives light reflected by the illumination. Then, each LUT 26 is inputted with three color image data of R color image data, G color image data, and B color image data output from the color CCD 24. In the LUT 26 in which the dropout LUT parameter is written, the input RGB three-color image data is converted into black and white multi-valued image data from which a predetermined dropout color is removed based on the dropout LUT parameter. And output. The converted multi-valued image data is subjected to simple binarization processing by the binarization circuit 28 and binarized and output. Here, since character / mark recognition processing is performed later by OCR software or OMR software, error diffusion processing is performed so that the binarized image data becomes image data in which white and black are clearly separated. Instead, binarization is performed by simple binarization processing.

  In the LUT 26 in which the monochrome conversion dropout LUT parameter is written, the input RGB three-color image data is converted into monochrome multi-value image data and output. The converted monochrome multilevel image data is subjected to error diffusion processing by the binarization circuit 28 and binarized and output.

  The binary image data (scan data) that has been scanned and binarized in this manner is stored in the DRAM 14 at step 204. Here, the binarized scan data processed by the LUT 26 in which the dropout LUT parameter is set is stored as application image data for character / mark recognition, and the blackout conversion dropout LUT parameter is set. The binarized scan data processed by the LUT 26 is stored as confirmation application form image data used for confirmation by printing and displaying on the mail order management server 60 side.

  In step 206, the image data of the area A1 on which the barcode is printed of any one of the application data for application for character / mark recognition is barcode-recognized using barcode recognition software, and the application is made. The mail order service type of the document is identified (see also step 104 in FIG. 3). For example, the number indicated by the bar code and the mail order service type are stored in advance in a storage unit such as the flash ROM 18 of the MFP 10 and the mail order service type is identified from the bar code recognized based on the number. You may make it do.

  In step 208, the character / mark recognition application form image data from which the dropout color corresponding to the mail order service type identified by barcode recognition has been removed from the plurality of stored character / mark recognition application form image data. Select.

  In step 210, order information is recognized from the selected character / mark recognition application image data using two-dimensional code recognition software, OMR software, and OCR software. In the case of the application form shown in FIG. 5, the customer information is recognized from the area A2 using the two-dimensional code recognition software, and the product number, quantity, and total amount of the order ordered from the area A3 using the OCR software. Recognizing the information, the OMR software is used to recognize the information on the delivery method for the product in the area A4 and the payment method for the product. Thereby, each order information entered in the application form is acquired (see also step 104 in FIG. 3). If the application form differs depending on the mail order service type, the application form and mail order service are stored in association with each other, and order information is obtained based on the stored information. You can also

  In step 212, the recognized order information is transmitted together with the confirmation application form image data to the mail order management server 60 corresponding to the mail order service type identified above (see also step 106 in FIG. 3).

  The mail order company server that has received the order information and the confirmation application form image data performs an order confirmation process (see step 108 in FIG. 3). For example, the operator of the mail order management server 60 prints or displays the confirmation application image data transmitted together with the order information, confirms the received order information, and then performs a database (not shown) based on the received order information. , And the customer's address, ordered product name information, product description information, product unit price, and product image data are read out. Further, information about arrangement for delivery of the ordered product is generated. The actual delivery arrangement is executed after the payment is made. In addition, the total amount of the ordered product is generated as information relating to the settlement of the price, and processing according to the information on the payment method included in the order information is performed. For example, if it is “transfer”, print information for printing the transfer paper is included in the information related to the payment of the above price, and if it is “cash on delivery”, arrange cash on delivery processing to the merchandise delivery company The information regarding the delivery is included in the information regarding the delivery arrangement. Hereinafter, a case where “transfer” is designated as a payment method will be described as an example.

  Subsequently, the mail order management server 60 transmits the processing result of the order confirmation process to the MFP 10. The processing result includes the name of the product for which the order has been received, the unit price of the product, the number of the product, information on the product description, information on payment for the product, and image data of the product ( (See step 110 in FIG. 3).

  In step 214, the MFP 10 waits for reception of a processing result from the mail order management server 60. If it is determined that it has been received, in step 216, image data for printing an application form receipt and transfer sheet is generated (step 216). (See also step 112 in FIG. 3). The image data is generated so as to have a predetermined format (layout), but the format can be changed according to the mail order service type of the application form.

  In step 218, an image of the image data of the generated order form / transfer sheet is displayed on the UI 40. An example of an application form receipt / transfer sheet is shown in FIG. As shown in the drawing, the upper half is a copy of the application form, and the lower half is a transfer sheet. In the B1 area of the application form, the ordered product number / quantity, the B2 area image of the ordered product, the B3 area product description of the ordered product, the B4 area product price, B5 This area shows the total price of the product. In addition, the transfer sheet is provided with a column in which the price of the product and the number of the transfer sheet are shown so that the customer can perform the transfer process at a cash register at a convenience store, and the receipt can be pressed.

  The customer can confirm this image, confirm the ordered product from the product image data and the product description, and can instruct the confirmed result via the UI 40. In step MFP 220, MFP 10 determines whether confirmation OK has been input. If it is determined that the confirmation OK is input from the UI 40, the application form and transfer sheet is printed based on the image data of the application form and transfer form in step 222 (see also step 114 in FIG. 3). .) Specifically, the LUT parameters of the four LUTs 26 are changed to the standard LUT parameters stored in the flash ROM 16, and the image data is converted into CMYK printing image data using the standard LUT parameters. The converted image data is binarized by error diffusion processing in the binarization circuit 28, and the binarized image data is output to the print engine 34 via the printout IF 32 and printed.

  In step 224, the MFP 10 sends a print notification of the application form receipt / transfer sheet to the MFP management server 70 (see also step 130 in FIG. 3).

  On the other hand, when it is determined in step 220 that a cancel instruction has been input from the UI 40, a cancel instruction is transmitted to the mail order management server 60 in step 224 (not shown in FIG. 3).

  The customer who has received the printed application form receipt / transfer form (see step 116 in FIG. 3) separates only the transfer form portion from the application form receipt / transfer form and brings it to the cash register at the convenience store (step in FIG. 3). 118.). The customer can transfer the price of the ordered product at the convenience store cash register using the transfer form (see step 120 in FIG. 3).

  Subsequently, when the money is transferred to the cash register at the convenience store, a transfer processing notification is transmitted online to the mail order management server 60 (see step 122 in FIG. 3). The mail order management server 60 pays an agency fee online to the convenience store (see step 124 in FIG. 3).

  When the mail-order company is paid, the mail-order company transmits information relating to the delivery of the product to the delivery company (see step 126 in FIG. 3) and delivers the product to the delivery destination (see step 128 in FIG. 3).

  On the other hand, the MFP management server 70 that has received the application form receipt / transfer form print notification from the MFP 10 counts the number of prints in the MFP 10 and calculates billing information (see step 132 in FIG. 3). The MFP management server 70 transmits the calculated charging information to the mail order management server 60 as a print charging request (see step 134 in FIG. 3). When the mail order management server 60 receives the billing information, it pays the print fee according to the billing information (see step 136 in FIG. 3).

  As described above, the image of the mail order application form entered by the customer is read, the mail order service type of the application form and the order information entered in the application form are recognized from the read result, and the mail order service type is determined. Since the recognized order information is transmitted to the mail order management server 60 to be provided via the communication network, even a customer unfamiliar with the operation of the computer can easily use the mail order service via the communication network. it can.

  Further, as described above, since the image data of the product ordered by the customer is displayed and printed, the customer can surely confirm the product ordered by the customer.

  The description has been made on the assumption that all the order information entered by the customer is correctly recognized. For example, when all the order information is not correctly recognized, an order error message is displayed on the UI 40 of the MFP 10. You may make it display and interrupt the process in the said mail order system 1.

  In the above-described embodiment, an example in which the price of a product is settled by a transfer process using a transfer sheet has been described. However, the present invention is not limited to this. For example, a settlement unit such as a coin kit or a credit card reader is connected to the MFP 10. Then, the price of the product may be settled by the connected settlement means.

  In the above embodiment, a plurality of dropout LUT parameters are written in advance in the LUT 26 and set, and a plurality of application image data for character / mark recognition are generated. Although an example of selecting image data corresponding to a service has been described, the present invention is not limited to this, and when a plurality of types of application forms are printed with one dropout color, a predetermined dropout color is selected. Only one dropout LUT parameter for removal needs to be set. Alternatively, the mail order service may be identified from the image before the dropout color is removed, and the dropout LUT parameter corresponding to the identified mail order service may be selected and set in the LUT 28.

It is the figure which showed schematic structure of the mail order system which concerns on this Embodiment. 2 is a block diagram illustrating a detailed configuration of the MFP. FIG. It is the sequence figure which showed the outline | summary of operation | movement of the mail order system whole. 5 is a flowchart showing a flow of mail order application processing executed by the MFP. It is an example of a completed application form. An example of an application form and transfer form is shown below.

Explanation of symbols

1 Mail order system 10 Multifunction printer (MFP)
12 CPU
22 Light source 26 Look-up table (LUT)
24 color CCD
28 Binarization circuit 34 Print engine 40 User interface (UI)
60 mail order management server 70 MFP management server 80 communication network

Claims (10)

Reads the image of the application form provided with identification information for identifying the type of mail order service, and provided with an entry field for entering order information related to the order of products sold by the mail order service. Reading means for outputting as data;
Recognition means for recognizing the identification information and the order information based on image data output from the reading means;
Transmitting means for transmitting order information recognized by the recognizing means via a communication network to a server that provides a mail order service corresponding to the identification information recognized by the recognizing means;
Mail order application terminal including Receiving means for receiving, via a communication network, information relating to payment of the name of the product ordered by the application and the price of the product transmitted from the server that received the order information;
An output means for outputting an order result of the product based on the application form based on the name of the product received by the receiving means and information on settlement of the price of the product;
The mail order application terminal according to claim 1, further comprising: The receiving means further receives image information of a product ordered by the application form transmitted from the server that received the order information;
The mail order application terminal according to claim 2, wherein the output means outputs the product image information received by the receiving means in an order result of the product. A removal means for outputting removed image data obtained by removing a predetermined dropout color from the image data output from the reading means;
The mail order application terminal according to any one of claims 1 to 3, wherein the recognition unit recognizes the identification information and the order information based on the removed image data. A removal unit that outputs a plurality of removed image data obtained by removing different dropout colors from the image data output from the reading unit;
The recognizing unit recognizes the identification information based on at least one of the plurality of removed image data, and a dropout color corresponding to a mail-order service indicated by the recognized identification information among the plurality of removed image data. The mail order application terminal according to any one of claims 1 to 3, wherein the order information is recognized based on the removed image data from which is removed. A mail order application terminal according to any one of claims 1 to 5,
Information related to the name of the product ordered by the application form and the settlement of the product based on the order information relating to the order of the product transmitted from the mail order application terminal connected to the mail order application terminal via the network A server for generating and transmitting to the mail order application terminal,
Mail order system including The mail order according to claim 6, wherein the server further generates and transmits image information of a product ordered by the application form based on order information regarding the order of the product transmitted from the mail order application terminal. system. Reads the image of the application form provided with identification information for identifying the type of mail order service, and provided with an entry field for entering order information related to the order of products sold by the mail order service. Output as data,
Based on the output image data, the identification information and the order information are recognized,
A mail order processing method for transmitting the recognized order information via a communication network to a server that provides a mail order service corresponding to the recognized identification information. Received via the communication network information about the name of the product ordered by the application form and the payment for the price of the product sent from the server that received the order information,
9. The mail order processing method according to claim 8, wherein an order result of the product according to the application form is output based on the received name of the product and information relating to the settlement of the price of the product. Further receiving image information of the product ordered by the application sent from the server that received the order information;
The mail order processing method according to claim 9, wherein the received image information of the product is included in an order result of the product and output.

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