JP2006155409A - Membership health support system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To precisely determine the health condition of each member by letting a medical institution analyze a set of examinations processed by each member, and to provide health support service such as member management and the distribution of health-related commodities. <P>SOLUTION: This system which provides the health support service using the Internet comprises a health support information management server comprising a communication device for providing communication over the Internet, a member information database for storing health-related information about members which is received from various routes, a homepage for gaining access to the health support service, and the like; a medical institution which collects and analyzes a set of examinations sent according to a member file and processed by each member and which then sends results of the examinations to each member; and the members registered in the member file through subscription and allowed to receive the health support service via the Internet or mail, etc. A homepage shown on the Internet allows the member recruitment, member management, and the selling of health management related commodities or the like. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a system for providing a health support service using the Internet.

  As awareness of lifestyle-related diseases has increased and awareness of preventive medicine has increased, each person's interest in health has become more prominent, but things such as being busy, taking time to test, and increasing costs For this reason, the percentage of those who accurately grasp their health status is not high. Therefore, for example, an invention has been proposed in which health consultation is performed interactively on a monitor screen using a network system such as the health consultation network system and health consultation method disclosed in Japanese Patent Laid-Open No. 2001-357137. Health consultation can be done by this method, but it is rather rare to know the health status of the person who consults, and to lead to specific treatment.

  On the other hand, the diagnostic system and diagnostic method of Japanese Patent Application Laid-Open No. 2002-117150 compares the actual ingestion information ingested by the subject based on the life information sent from the mobile phone by the host computer with the personal information of the person, Create diagnostic data. However, life information sent from a mobile phone is food and drink information, and then calculates the amount of intake, and then allows or disallows scheduled food and drink, so it is possible to manage calories, but more than that It is difficult to get along and nothing if the person does not respond to the diagnosis.

JP 2001-357137 A JP 2002-117150 A

  The present invention has been made paying attention to the above points, and the problem is that the medical set can analyze the test set processed by the member so that the health condition can be accurately grasped, and the member It is to be able to receive health support services such as management of health care and distribution of health related products.

In order to solve the above-mentioned problem, the present invention relates to a system for performing a health support service using the Internet.
A communication device for exchanging communication on the Internet;
Member information database storing health related information about members accepted from various routes,
A health support information management server comprising a homepage for approaching health support services,
A medical institution that collects and analyzes the test set sent by the member and processed by the member, sends the test results to the member, and
It is registered in the member file by application,
The website is made up of members who receive health support services via the Internet or postal mail, etc., and measures for recruiting members, managing members, and selling products related to health management are provided on a homepage developed on the Internet.

The health support service according to the present invention aims to contribute to the health management of members by connecting and receiving information from each other through a communication line, thereby receiving or issuing information. The Internet connects computers all over the world through a single network, and this Internet can be applied to the present invention. In the present invention, the health support service is based on blood tests for nutritional balance checks, lifestyle-related diseases, cancer, or prevention and early detection of various infectious diseases. This refers to the use of data (data management) and the provision of a health information magazine consisting of paper composed of health-related information. In addition, within the scope of the health support service of the present invention, the recruitment of members, the registration of members, the change of registration items, the management of members, the sale of health-related products, etc., which are the basics of system operation This is a matter to be done.

  The membership-based health support system according to the present invention includes a health support information management server having a dedicated website built on a communication system, a medical institution performing a blood test, and a member receiving a health support service. The These components should be linked to each other through the Internet. However, since blood tests are mainly performed for medical institutions, it is sufficient if blood tests can be performed, and the Internet is essential for the configuration of the invention. That's not true. However, it is desirable for medical institutions to be able to communicate with the Internet because of requests for sending to members of blood test sets or for communication for data management of test results. It may be included in the configuration.

The health support information management server (hereinafter simply referred to as “management server”) must be equipped with a communication device for communicating on the Internet, for example, a telephone. The management server recruits members, registers as members, changes registered items, and manages membership such as cancellation, but for that purpose a central processing unit (CPU) or computer, and necessary input and output devices It has. The central processing unit has a member's address, name, date of birth, gender, occupation, registration, change, cancellation, etc., and member information that stores health-related information, mainly medical care. A member information database consisting of information is available. The member information database including these member information and contract information can be handled by discs called external storage devices or auxiliary storage devices.

  The management server also has a home page. The management server constructs a dedicated website in order to deploy the member-based health support system according to the present invention on the Internet, and the home page is a title page that serves as a starting point for web content installed in the web server. Therefore, all procedures relating to the use of the membership system health support system according to the present invention can be performed from this homepage.

  The blood test is a medical practice and can only be performed by a medical institution. Therefore, a medical institution is also essential for the present invention. The medical institution performs a blood test and submits data as a test result to a location designated by the management server. The submission method includes the above-mentioned transmission via the Internet, delivery by mail or courier, and the like. In addition, the medical institution can be an inspection set shipping organization, but the shipping business itself may be performed by a contractor commissioned by the medical institution. Medical institutions include hospitals, clinics and doctors.

Members are registered in the member information database upon application. There are various routes for membership registration, one of which is the method of accessing the Internet homepage mentioned above, and the other is the method of purchasing an inspection set at the store and applying for it using the enclosed inspection application form. There are methods to apply by mail after filling in the membership application form attached to the pamphlet, or to send by fax instead of mail. When the application items are delivered to the management server, they are input by an input device such as a keyboard and registered in the member file as personal information. Registration of personal information is protected by using an additional security function (SSL) for data transfer between networks advocated by Netscape, Inc. or the HTTP protocol (HTTP) with security functions developed by Enterprise Integration Technologies, Inc. It is desirable to work on this.

  In addition to the above, it is desirable to set up a department for data management. The data management section manages the data of the test results of the member's blood test, and is a department required from the viewpoint of accumulation, management and confidentiality of the test results. Member data is accumulated by repeated testing and is required to be stored under thorough security control, but the accumulated data can be used as medical data in the future when a member needs to be treated. it can. Although it is desirable to place the management data department on the management server, the medical institution is responsible for managing the medical data, and the third party cannot obtain the medical data from the medical institution. It is effective to take.

  Since the member-based health support system according to the present invention provides health support centered on blood tests for members registered by application, membership recruitment and member management are also included in the items to be performed. Member management makes it possible to grasp the member's inspection history, inspection type, inspection tendency, etc., and introduce the next notification time, other inspections, and the like. In addition to providing members with privileged services such as the right to browse information magazines related to health support, they can also sell health-related products. I shall keep it.

  Since the present invention is configured and operates as described above, there is an effect that the health condition of the member can be accurately grasped by analyzing the examination set applied, purchased and processed at a medical institution. It is possible to grasp the above health condition without being known to anyone other than the member, and further, it is possible to reflect the medical data of the member to the treatment etc., and as a result of the member management, it is related to the health support. You can receive services such as browsing information magazines and selling health-related products.

Embodiments of a member-based health support system according to the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram for explaining the entire system according to the present invention. In FIG. 1, reference numeral 10 denotes a health support information management server (or simply a management server), which is a communication means for using the Internet. Data such as health management information related to members and data necessary for the operation of the system of the present invention are input to the Internet communication device 11, the central processing unit (CPU) 12 for processing all data, and the central processing unit 12. And a home page 14 that also functions as an output device and an input device. The Internet communication device 11 can be connected to the Internet through a communication line such as a telephone, and the input device 13 includes a keyboard, a mouse, and the like. The home page 14 is displayed as a screen on a display device such as a liquid crystal panel or a CRT (cathode ray tube). The management server 10 can be connected to auxiliary storage devices 15 and 16 for member files and information files.

  It is desirable that the medical institution 17 includes a means for constantly contacting the management server 10 in addition to being sufficiently proficient in the intended blood test. The medical institution 17 is a blood test body that is a means of the health support system in the present invention, and the management server 10 is a person who operates the medical work (in this case, blood test) performed by the medical institution 17 as part of the business. You may change. The medical institution 17 can also use the Internet, whereby the member performs necessary processing on the test set sent or sold to the member from the management server 10 under the approval of the medical institution 17. Receive. For this reason, a means is provided for confirming whether the used inspection set sent from the member is indeed of the system according to the present invention.

  The member 20 becomes a member of the system according to the present invention upon application. Applications can be made from various routes, but it can be broadly divided into two types: store purchase and other cases. The over-the-counter purchase is a purchase of a blood test set at the over-the-counter, and it may be considered that payment for the cost for receiving the test of the system according to the present invention has been completed. In the case of application other than over-the-counter purchase, the procedure proceeds in the same way as the method called mail order sales, so when you send the inspection set to the orderer according to the order and the orderer pays for it, The same effect as payment of charges in the case of over-the-counter purchase is produced. Therefore, it is desirable to complete membership registration at the same time as the purchase is completed.

The member 20 is registered in the member file upon application. In the case of over-the-counter purchase, a predetermined process is performed on the test set, which is sent to the medical institution 17 and registered before the test report is made. This is because the correspondence with the member to whom the inspection result belongs is clarified. On the other hand, in cases other than in-store purchases, membership registration and payment of fees will be completed when applying through the membership application form or the Internet. At the time of member registration, the membership agreement is clearly stated and the obligation to comply is announced.
For example, the principle of 1 contract 1 inspection item,
By performing renewal procedures before the registration deadline, you can receive the next inspection without re-registration,
Have the right to view health information magazines as needed,
Providing sales information for health-related products,
Clearly describe the service contents, such as refusal depending on the terms of the agreement.

  Therefore, the member 20 is not necessarily a person who accesses the Internet, and may not have any relation to the Internet. However, in the majority of cases, it is predicted that the Internet will be used. Therefore, in addition to the above-mentioned membership procedures, it is indispensable to open up renewal procedures, browsing health information magazines, and online sales of health-related products. . Reference numeral 21 denotes a communication device such as a telephone on the member side, and 22 denotes a communication terminal such as a personal computer connected thereto. However, in the case of using a mobile phone, some of the functions may be limited.

Moreover, in FIG. 1, the code | symbol 18 shows a data management part. The data management unit 18 communicates with the medical institution 17 directly or via the Internet, and fulfills the function of accumulating the test results relating to the blood test of the member 20 as medical data. It is desirable that this medical data be stored in a form that can be viewed at any time according to the request of the member. On the other hand, since it is highly confidential personal information, protection against persons other than the member is complete. It must be something. For this purpose, there is a method of entrusting management to an organization that handles data management.

The operation method of the membership health support system of the present invention having the above-described configuration will be described below. Fig. 2 is a flow chart of the system for over-the-counter purchasing members. A blood test set is obtained by over-the-counter purchase, blood is collected with a blood collection device included in the set, and the collected blood is turned into blood cells and plasma. After performing a predetermined process such as separation, the test container is sealed and sent to a medical institution by courier or mail. The store purchaser has paid the price at the time of purchase at the store, and when sending blood to the medical institution, fill in the address, name, age, gender and other necessary items on the test application form and send it together, so register as a member It is in a possible state. Therefore, as soon as the test result is ready, the member registration is performed and the test result is notified confidentially by an appropriate communication means such as mail or the Internet. Registered members will be notified several times before the renewal deadline to remind them to renew for the next inspection. Members without renewal contact lose their membership due to expiration of the deadline, but it is still possible to invite several inspections, send out health information magazines, and guide health-related products according to the rules. For members who have made additional purchases or renewal notices, we will send out an inspection set after confirming the additional purchase and conduct an inspection. As described above, the Internet can be used for communication between the member and the management server.

FIG. 3 is a flow chart of a system in the case of purchase by mail order, which is roughly divided into an application by an enrollment application form and an application by the Internet. The membership application form is placed at the store, etc., or it is handed over to the purchase applicant in response to a request by telephone, etc., and when the application form filled in with the necessary information reaches the management server side (the secretariat), it is sent to the membership registration procedure. On the other hand, in the case of application via the Internet, there are methods for applying for membership through the homepage of the system according to the present invention, or for applying for membership through advertisements posted on each website. The membership can be registered, and a guide letter is sent to the applicant along with the application form in response to the application, so that the membership registration is made as soon as payment is confirmed. Completion of member registration is notified to the member by e-mail or other communication means, and a blood test set is sent. The member collects blood with the blood collection device included in the obtained blood test set, and after performing the prescribed processing to separate the blood into blood and plasma, the test container is sealed and delivered by courier or mail. Send to a medical institution. The inspection result is secretly notified to the member by an appropriate communication means such as mail or via the Internet. In addition, the registered member is notified of a renewal notification for the next inspection to the applicant only once, while the inspection set is sent to the applicant a plurality of times each time for a predetermined period. In addition, according to the regulations, inspection solicitation, delivery of health information magazines, guidance on health-related products, etc. can be performed in the same manner as for store purchasers.

The characteristics of the procedure by the Internet in the system according to the present invention will be described below. The following is for membership registration.
1) Member registration is possible on the website of the system organizer implementing the present invention.
2) Registration of personal information can be protected by means such as SSL encrypted communication.
3) Credit card payment is possible at member registration.
4) A member registration completion e-mail can be sent at the same time as member registration to confirm the contract details.
5) ID and password for member page login can be set by the user. However, it can be set again in case of duplication.
6) Confirm the member with ID and password, and protect personal information through the procedure of logging in to the member-only screen.
7) Enjoy members-only screens and member-only services.
8) Member information can be inquired, member information changed, contract renewal, additional purchases, and withdrawal requests can be made on the members-only page.
9) The contract renewal prompting document can be transmitted by handling agent and inspection item before the contract deadline.
10) Send confirmation e-mail about new contract details to contract renewal and additional purchasers.

Regarding Management Server Responses Regarding the above 1) Set login IDs and passwords for members for each staff of the management server secretariat, and protect personal information from external access.
2) An order file corresponding to the medical institution system can be created from the staff screen.
3) Order files can be created up to the specified date by specifying the date.
4) Order files for multiple-time contracts can be automatically created for each due date.
5) Member information can be searched from the staff screen.
6) Applicable member information can be searched and extracted from selection of setting items and output to CSV file etc.
7) Member information can be changed or withdrawn from the staff screen.
8) Members who are nearing the end of the period can be extracted and an e-mail prompting renewal can be sent before the end.
9) The inspection ID issued at the time of inspection is imported into the management system and can be linked to the member.
10) Search for member inspection IDs.
11) When the next order is placed, the inspection ID is pre-printed on the ordering file, and by this association, it is possible to cope with the forgotten inspection ID.
12) By issuing a sub-domain to the sales agent, it is possible to apply from the homepage for each sales agent.
13) Price can be set for each sales agent.
14) It is possible to identify through which sales agent the member has joined.
15) The sales results for each sales agent can be tabulated.
16) Contract renewal and additional purchase can be performed on the staff screen.
17) When importing new member information, it is possible to send an email with a different text from the existing member registration email.
18) A content confirmation email can be sent when contract renewal or additional purchase is executed.
19) When importing member information on the staff screen, if there is the same item in any of address, name, date of birth, telephone number, or inspection ID, the applicant can be alerted and duplicate registration can be prevented.

The member-based health support system according to the present invention uses a very small amount of blood test and should be implemented for lifestyle-related diseases, male or female cancer, hepatitis C, HIV and other sexually transmitted diseases and other items. Can do. In this blood test, nutritional status is checked with total protein (TP) and albumin (Alb), liver function is checked with GOT, GPT, γ-GTP, total cholesterol (TC) and neutral fat (TG), and HDL cholesterol is used. Lipid check, urea nitrogen (BUN), creatinine (CRNN) renal function check, uric acid (UA) gout check, blood sugar (Gluc) sugar check, prostate specific antigen (PSA), gastrointestinal cancer Check for cancer by marker CEA, tumor marker for liver cancer (AFP), tumor marker for ovarian cancer (CA125), other tumor marker for gynecological cancer (CA19-9), etc., check for hepatitis C by HCV antibody, Chlamydia trachomatis-PCR (antigen) and H Such as checking sexually transmitted disease caused by a V antibody is known.

The block diagram which shows one example of embodiment of the member system health support system which concerns on this invention. The work flow figure in the case of performing the membership system health support system concerning the present invention by store purchase. The work flow figure in the case of performing the member system health support system concerning the present invention by mail order and the Internet.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Management server 11 Internet communication apparatus 12 Central processing unit 13 Input device 14 Homepage 15 Member information 16 Contract information 17 Medical institution 18 Data management part 20 Member 21 Communication apparatus 22 Terminal

Claims (1)

A system for performing health support services using the Internet, a communication device for exchanging communications on the Internet, a member information database storing health-related information about members accepted from various routes, and a health support service Apply for a health support information management server consisting of a homepage for the approach to health care, a medical institution that collects and analyzes the test set sent based on the member file and processed by the member, and sends the test result to the member It is registered in the member file, and consists of members who receive health support services via the Internet or postal mail, etc., and it is now possible to sell members recruitment, member management and health management related products etc. on the homepage developed on the Internet Membership-based health support Theft system.

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