JP2006107258A - Sales support method and support facility for retail store - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To easily input net sales data into an existing POS register device. <P>SOLUTION: A sales support method for a retail store is equipped with a virtual store 2 of the retail store 3 established on a web server 1 for permitting access through the Internet 6; a retail store terminal 5 installed in the retail store 3 for permitting connection to the web server 1 through the Internet 6; and a POS register device 22 installed in the retail store 3 for conducting earning sales management. In the method, when a desired commodity is purchased from a customer terminal 41 by connecting it to the virtual store 2, to an order form data to be transmitted from the web server 1 to the retail store terminal 5, bar code data including customer data and bar code data including the name of the commodity ordered through the Internet are attached directly or indirectly via a link, and a bar code image including the customer data and a bar code image including the commodity name data displayed on a screen of a display unit 23 of the retail store terminal 5 are read with a bar code reader 25 and inputted into the POS register device 22. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention is a combination of direct sales at a retail store and online sales using a general-purpose network, and the retail store that can easily input product data, customer data, etc. sold online into an existing POS register device for direct sales. The present invention relates to a sales support method and support equipment.

  In a conventional private store, a POS register device has been introduced in order to manage sales data, sales management, and inventory management. Such a POS register device may have a communication function for performing an ordering operation using a telephone line to place an order with a wholesaler.

  In recent years, as shown in Patent Document 1, it has become possible to open a virtual store that can access a web server via a general-purpose network at a low cost, and online sales and direct sales are increasing at retail stores in parallel. is there.

JP 2003-58788 A

  However, even if the POS register device can be connected to the Internet, it is not linked to the POS register device. For this reason, when there is an order from a customer terminal accessed to a virtual store, the purchased product data and customer data transmitted to the retail store terminal via the web server cannot be directly input to the POS register device. . For this reason, retail stores have to perform complicated input operations corresponding to the POS register devices.

In the case of newly introducing a POS register device capable of directly inputting sales merchandise data transmitted from a web server, a new large investment is required.
SUMMARY OF THE INVENTION An object of the present invention is to solve the above problems and to provide a sales support method and equipment for a retail store that can easily input net sales data to an existing POS register device.

  The invention according to claim 1 is a virtual store of a retail store opened on a web server so as to be accessible from a general-purpose network, and a retail store terminal that is installed in the retail store and can be connected to the web server via the general-purpose network And a sales support method for a retail store equipped with a POS register device installed in the retail store for sales and sales management, wherein a desired product is connected to the virtual store via a general-purpose network from a customer terminal. When placing an order, barcode data including at least product name data is attached directly or indirectly via a link to order slip data transmitted from the web server to the retail terminal. The barcode image including the product name data of the order slip displayed on the screen of the display device is read by a barcode reader and input to the POS register device.

  According to the second aspect of the present invention, when a customer who visits a retail store orders a desired product to be purchased, a barcode image including product name data of the product of the virtual store displayed on the display device of the retail store terminal is displayed. In response to the customer data request signal sent from the retail store terminal to the web server, the web server reads the barcode data including at least the customer data recorded in the database on the general-purpose network. The barcode image including the customer data transmitted to the retail store terminal and displayed on the display device of the retail store terminal is read by the barcode reader and input to the POS register device.

  According to the third aspect of the present invention, the barcode including the product name data attached to the image of the new product among the products of the virtual store displayed on the display device of the retail store terminal is read by the barcode reader. In response to the product information data request signal input to the register device and transmitted from the retail store terminal to the web server, the web server sends the barcode data including the product information of the new product from the product database to the store terminal via the general-purpose network. The barcode image including the product information transmitted and displayed on the screen of the display device of the retail store terminal is read by the barcode reader and input to the POS register device.

  According to a fourth aspect of the present invention, there is provided a virtual store of a retail store opened on a web server that can be accessed from a general-purpose network, and a retail store terminal that is installed in the retail store and can be connected to the web server via the general-purpose network. And a POS register device that is installed in the retail store and manages sales and sales, and when the desired sales product is ordered from the customer terminal to the virtual store, the web server Order slip data having bar code data including at least a product name transmitted directly or indirectly via a link to the retail store terminal, and the display device of the retail store terminal in the POS register device And a barcode reader for reading a barcode image including the product name of the order slip data displayed on the screen and inputting it to the POS register device.

  The invention according to claim 5 is a barcode including at least a commodity name displayed on a commodity screen of a virtual store and read by a barcode reader and input to a POS register device, and a barcode including customer data provided in a web server A customer database in which data is recorded; and a bar code image including customer data transmitted from a web server to the retail store terminal via a general-purpose network from the customer database and displayed on a screen of a display device. The bar code image including the product name data of the virtual store displayed on the display device of the retail store terminal can be read by the bar code reader and input to the POS register device by the order of the customer who visited the store. .

The invention described in claim 6 is a product database provided in a web server and recorded with barcode data including product information for each sale product, and when requested by a retail store terminal, the web server creates a general-purpose network from the product database. Product information barcode image transmitted to the retail store terminal and displayed on the display device,
A barcode image including product information is read by the barcode reader and can be input to the POS register device.

  According to the first or fourth aspect of the present invention, the retail store terminal and the POS register device that cannot exchange data with each other are connected to the bar code displayed on the display device of the retail store terminal and the POS register device. The order data slip data can be input easily and quickly through the bar code reader. This makes it possible to manage sales data for online sales and direct sales at low cost by using existing POS register devices without requiring a new POS register device compatible with the Internet.

  According to the invention of claim 2 or 5, even if the order of the customer who came to the store is a sale product that is not in stock in the store, it can be easily and quickly transferred from the screen of the display device of the retail store terminal to the POS register device. Can be entered. Similarly, customer data can be easily and quickly input from the screen of the display device to the POS register device.

  According to the third or sixth aspect of the present invention, new product data can be easily and quickly input from the screen of the display device of the retail store terminal to the POS register device.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.
[Embodiment 1]
Hereinafter, a liquor store sales support system will be described with reference to FIGS.

  Access to the virtual store 2 via the Internet (general-purpose network) 6 by the web server 1, a plurality of retail stores 3 each opening a virtual store (retail store homepage) 2 on the web server 1, and the retail store terminal 5 A possible customer 4 and a plurality of liquor wholesalers 7 wholesale the liquor at the retail store 3 are provided.

  The web server 1 includes a plurality of virtual stores 2 established based on a request from the retail store 3, a customer database (customer DB) 12 that records customer 4 data and history data of the purchased products, A product database (referred to as a product DB) 13 in which product data obtained from the wholesaler management server 8 of the liquor wholesaler 7 is recorded, and a web server management device 11 for managing these are provided, and a virtual store 2 of the retail store 3 is opened. Has been. In the product image of the virtual store 2, a product name barcode that can be input to the POS register device 22 by a barcode reader 23 described later is displayed. If necessary, the bar code reader 23 can display a product information bar code that can be input to the POS register device 22.

  The retail store 3 includes a retail store terminal 21 accessible via the Internet 6 and a POS register device 22 having a sales recording unit, a merchandise management recording unit, a customer recording unit, and the like. The retail terminal 21 is provided with at least a small display device 23, and further provided with a large monitor 24 for showing visiting store customers 4 the products in the virtual store. In addition, the POS register device 22 is provided with a barcode reader (BR) 25 that can read and input a barcode on a display unit of sales merchandise. The POS register device 22 has a special ordering function added to the liquor wholesaler 7 via packet communication via the telephone line 26 for ordering data.

  The liquor store 7 includes a wholesale store management server 31 that can be connected to the liquor store 7 using the Internet 6 and the telephone line 26.

  A sales method in the sales support system of the liquor store will be described.

  First, when there is an application from the retail store to the manager of the web server 1 for selling online, a virtual store 2 is opened in the web server 1. The product DB 13 of the web server 1 stores, for example, about 8000 kinds of alcoholic beverage sales product data from a plurality of liquor wholesalers 7 in this virtual store 2, and the number of alcoholic beverages handled in a retail store is about 800, 10 times that Is the amount. In this virtual store 2, about 8000 types of sales products of alcoholic beverages can be displayed on the sales product display screen 41 of the product DB 13, and as shown in FIG. A barcode image SBC is displayed. Furthermore, the customer 4 of the retail store is given an access code (including a password) directly or through a virtual store.

  With reference to FIG. 2, a method for inputting sales data of online sales in the retail store 3 to the POS register device 22 will be described.

  The customer 4 accesses the virtual store 2 from the customer terminal 41 via the Internet 6, selects a desired product, and inputs order data such as quantity and delivery destination along with the access code (STEP 1).

  In the web server 1, based on the order data of the customer 4, the web management unit 11 creates order slip data and transmits it to the retail store terminal 5 (STEP 2). Barcode data including customer data and barcode data including product name data are attached to the order slip data directly or indirectly by a link via the Internet 6.

  In the retail terminal 5, the order data shown in FIG. 6 is displayed on the display device 23 (STEP 3). In the order slip data image, a barcode image CBC including customer data acquired from the customer DB 12 and a barcode image SBC including a product name acquired from the product DB 13 are displayed. (STEP3).

  At this time, when the capacity of the order slip data increases, a link button is displayed on the display screen of the display device 23. When this link button is clicked, a customer data request signal is sent from the retail terminal 5 to the web management unit 11. Then, a product name request signal is output (STEP 11). The web management unit 11 returns the barcode data including the customer data and the barcode data including the product name data from the customer DB 12 and the product DB 13 to the retail store terminal 5 (STEP 12). Then, the barcode SBC including the product name data and the barcode CBC including the customer data are respectively displayed on the display device 23 of the retail store terminal 5 (STEP 13).

  In the retail store 3, the barcode reader 25 reads the barcode SBC including the product name data and the barcode CBC including the customer data from the order slip data screen of the display device 23 (STEP 5). (STEP 6).

  In the POS register device 22, the inventory of the ordered products is confirmed (STEP 7), and the shortage of ordered products is ordered from the liquor store 7 using the dedicated ordering function (STEP 8). Alternatively, the retail store terminal 5 places an order for a shortage of items at the liquor store 7 using the FAX or the Internet 6 at the liquor store 7.

  The product ordered in this way is delivered from the liquor wholesaler 7 to the retail store 3 or the customer 4. The product price is collected from the retail store to the customer 4 or the customer 4 goes to the retail store 3 and pays it.

  According to the above method, the bar code image CBC including the customer data displayed on the screen of the display device 23 of the retail store terminal 5 and the bar code image including the product name are displayed on the screen of the display device 23 of the retail store terminal 5. By reading the code image SBC with the barcode reader 25, it is possible to input the code image SBC into the POS register device 22 easily and quickly.

  Next, referring to FIG. 3, in the retail store 3, when the customer 4 who has visited the store orders the product of the virtual store 2 displayed on the large monitor 24 or the display device 23 (there is no inventory in the store, it is attached to the product. A method for inputting directly sold merchandise data to the POS register device 22 when data cannot be input to the POS register device 22 from a bar code) will be described.

  In the virtual store 2, a barcode SBC including product name data is displayed on the product of the image. In the retail store 3, when the customer 4 orders a desired product (STEP 21), the barcode reader 25 reads the barcode SBC including the product name data displayed on the screen (STEP 22), and the product name data is POS. The data is input to the register device 22 (STEP 23).

  Further, a customer data request signal is output from the retail terminal 5 to the web management unit 11 (STEP 24). The web management unit 11 returns the barcode data including the customer data from the customer DB 12 and the product DB 13 to the retail terminal 5 (STEP 25). Then, the barcode CBC including the customer data is displayed on the display device 23 of the retail store terminal 5 (STEP 26).

  In the retail store 3, the barcode CBC including customer data is read from the screen of the display device 23 by the barcode reader 25 (STEP 27), and this data is input to the POS register device 22 (STEP 28).

  In the POS register device 22, the ordered goods are ordered from the liquor wholesaler 7 using a dedicated ordering function (STEP 29). Alternatively, the retail store terminal 5 places an order for the liquor store 7 using the FAX or the Internet 6 at the liquor store 7 (STEP 30).

  The product ordered in this way is delivered from the liquor wholesaler 7 to the retail store 3 or the customer 4. The product price is collected from the retail store to the customer 4 or the customer 4 goes to the retail store 3 and pays it.

  According to the above method, data can be input to the POS register device 22 easily and quickly using the barcodes SBC and CBC displayed on the screen and the barcode reader 25.

  With reference to FIG. 4, a method for inputting data of a new product without data to the POS register device 22 at the retail store 3 will be described.

  The product of the virtual store 2 is displayed on the display device 23 of the retail store terminal 5, and the barcode SBC image including the product name data of the desired new product is read by the barcode reader 25 (STEP 31) and input to the POS register device 22. (STEP 32).

  Next, a merchandise information data request signal for requesting barcode data including the previously selected merchandise information data is output from the retail store terminal 5 to the web management unit 11 via the Internet 6 (STEP 33). In the web management unit 11, the merchandise information barcode data having information necessary for the POS register device 22 among the information on the new product (taste, production area, purchase price, handling liquor wholesaler, etc.) from the merchandise DB 13 is stored in the retail terminal 5 Reply to

  In the retail terminal 5, the product information barcode is displayed on the screen of the display device 23 (STEP 34), read by the barcode reader 23, and input to the POS register device 22 (STEP 35).

  According to the above method, new product names and product information data are easily and quickly input from the display device 23 of the retail store terminal 5 to the POS register device 22 by the barcode and the barcode reader 23 via the Internet 6. be able to.

It is a block diagram which shows embodiment of the sales support facility of the liquor store which concerns on this invention. It is a flowchart explaining the method of inputting net sales data into a POS register | resistor apparatus in the same sales support facility. It is a flowchart explaining the method of inputting direct sales data into a POS register | resistor apparatus in the same sales support facility. It is a flowchart explaining the method of inputting the product data of a new product into the POS register device in the sales support facility. It is explanatory drawing which shows the screen of the virtual store of the sales support facility. It is explanatory drawing which shows the order voucher screen of the net sale of the sales support equipment.

Explanation of symbols

1 Web server 2 Virtual store 3 Retail store 4 Customer 5 Retail store terminal 6 Internet 7 Liquor store 11 Web management unit 12 Customer DB
13 Product DB
21 Retail Store Terminal 22 POS Register Device 23 Display Device 24 Large Monitor 25 Telephone Line 31 Wholesale Store Management Server 41 Customer Terminal

Claims (6)

A virtual store of a retail store opened on a web server accessible from a general-purpose network, a retail store terminal that is installed in the retail store and can be connected to the web server via a general-purpose network, and installed in the retail store A sales support method for a retail store equipped with a POS register device for managing sales and sales,
When ordering a desired product by connecting to the virtual store via a general-purpose network from a customer terminal, barcode data including at least product name data is sent to the order slip data transmitted from the web server to the retail store terminal. , Attach directly or indirectly through a link,
A retail store sales support method of reading a barcode image including product name data of an order slip displayed on a screen of a display device of the retail store terminal by a barcode reader and inputting the barcode image to a POS register device. When a customer who visits a retail store orders a desired product to purchase, the barcode image containing the product name data of the product in the virtual store displayed on the display device of the retail store terminal is read by the barcode reader. Input to the register device,
According to the customer data request signal transmitted from the retail store terminal to the web server, the web server transmits barcode data including at least the customer data recorded in the database to the retail store terminal via the general-purpose network,
The retail store sales support method according to claim 1, wherein a barcode image including customer data displayed on a display device of a retail store terminal is read by a barcode reader and input to a POS register device. Of the products of the virtual store displayed on the display device of the retail store terminal, the barcode including the product name data attached to the image of the new product is read by the barcode reader and input to the POS register device,
In response to the product information data request signal sent from the retail terminal to the web server, the web server sends the barcode data including the product information of the new product from the product database to the store terminal via the general-purpose network,
The retail store sales support method according to claim 1 or 2, wherein a barcode image including product information displayed on a screen of a display device of a retail store terminal is read by a barcode reader and input to a POS register device. A virtual store of a retail store opened on a web server accessible from a general-purpose network, a retail store terminal that is installed in the retail store and can be connected to the web server via a general-purpose network, and installed in the retail store Sales support equipment of retail stores equipped with a POS register device that manages sales and sales,
Barcode data including at least a product name that is transmitted from the web server to the retail store terminal and attached directly or indirectly through a link when a desired sales product is ordered from the customer terminal to the virtual store. Having order slip data;
Retail store sales provided with a bar code reader that reads the bar code image including the product name of the order slip data displayed on the screen of the display device of the retail store terminal and inputs it to the POS register device in the POS register device Support equipment. A barcode including at least the product name that can be displayed on the product screen of the virtual store and read by the barcode reader and input to the POS register device;
A customer database provided with a web server that records barcode data including customer data;
A barcode image including customer data transmitted from the customer database to the retail store terminal from the customer database via the general-purpose network and displayed on the screen of the display device;
The barcode image including the product name data of the virtual store displayed on the display device of the retail store terminal can be read by the barcode reader and input to the POS register device by the order of the customer who visited the retail store. ,
The sales support facility of the retail store according to claim 4. A product database in which barcode data including product information is recorded for each sale product provided in the web server,
When requested from the retail store terminal, the product information bar code image that is transmitted from the product database to the retail store terminal via the general-purpose network by the web server and displayed on the display device,
The sales support facility of a retail store according to claim 4, wherein a barcode image including product information can be read by the barcode reader and input to a POS register device.

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