JP2005258563A - Working management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To quickly and appropriately cope with a situation when manpower, such as a part-timer is needed hastily. <P>SOLUTION: An employee file 21 which stores the mail address registered for every employee together with the information to identify the employee is established. The urgent working collection conditions, such as urgent working day are inputted via an input section 30, the working shift management section 11 extracts the employee who can attend the office on the urgent working day with reference to the work schedule stored in a schedule file 22 and retrieves the registered mail address of the extracted employee from the employee file 21. An e-mail processing section 13 transmit the e-mail of urgent working collection to the mail address. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a work management apparatus that manages work shifts of employees such as part-time workers, part-timers, temporary employees, and temporary workers.

Previously, a work schedule recruitment email was sent to each registered part-time member's mobile phone, etc., and the work schedule date and time information of the member who had a reply email to this recruitment email was ascertained from the reply email. There is known a part-time job dispatch management system in which a daily work shift is determined based on information and a confirmation email is transmitted to the corresponding employee in accordance with the determination. In this conventional management system, when there is a day or time zone that is less than recruitment personnel, the date and time is designated and a recruitment email is sent to each member again (for example, Patent Document 1). reference).
JP 2003-44635 A

  However, in this conventional management system, if a scheduled employee offers a leave of absence just before that, or if the employee who was scheduled to enter suddenly is not enough, There was a problem of not being able to respond appropriately.

  Therefore, the present invention is intended to provide a work management apparatus that can quickly and appropriately cope with the need for personnel such as urgent and part-time workers.

  The present invention has a function of creating and transmitting / receiving e-mails performed using a network, and also has schedule storage means for storing data related to work schedules for each employee, for example, a schedule file, which is stored in the schedule storage means Employee information storage means, for example, an employee file, for storing an e-mail address registered for each employee together with information for identifying the employee in a work management device for managing the work schedule of each employee based on the recorded data Is provided. In addition, a recruitment condition receiving means for accepting an input of emergency work recruitment conditions such as an emergency work day is provided. When receiving the emergency work recruitment conditions, the work schedule stored in the schedule storage means is referenced to extract employees who can work on the emergency work day, and the registered email address of the extracted employee is used as the employee. It is obtained from the employee information storage means, and an e-mail for recruitment of emergency work is transmitted to the e-mail address to solve the above problem.

  According to the present invention in which such measures are taken, it is possible to provide a work management apparatus capable of quickly and appropriately responding to the need for personnel such as urgent and part-time workers.

The best mode for carrying out the present invention will be described below with reference to the drawings.
This embodiment is applied to a work management apparatus that performs part-time job management in a 24-hour convenience store.

  In the present embodiment, the work management device is composed of a computer system such as a personal computer or a workstation. FIG. 1 is a schematic diagram functionally showing the configuration of the work management apparatus 1. Reference numeral 10 denotes a computer main body capable of various information processing. The computer main body 10 includes a work shift management unit 11, a clock unit 12 that measures the current date and time, a mail processing unit 13, and a communication control unit 14 that can be connected to the Internet 2. An employee file 21 and a schedule file 22 are stored in a non-volatile storage unit 20 such as a hard disk device built in or externally attached to the computer main body 10. Further, an input unit 30 such as a keyboard, a mouse, and a touch panel, and a display unit 40 such as a liquid crystal display are connected to the computer main body 10.

  In the employee file 21, as shown in FIG. 2, the name, age, gender, address, telephone, which is identification information of the employee M in which the employee number is set corresponding to the unique employee number. Individual detailed information such as a number and the e-mail address of the e-mail for which the employee M has requested registration are stored. Although it is preferable in terms of operation that the e-mail address is that of the mobile phone 3, an e-mail address of a personal computer or PDA (Personal Digital Assistant) may be registered.

  In the present embodiment, the employee M refers to a person who has an employment contract with a store as a part-time worker. When the present invention is applied as a work management device for part-timers other than part-time workers, temporary employees, temporary workers, etc., each employee M may be defined as a person to be managed.

  As shown in FIG. 3, the schedule file 22 stores employee numbers of all employees M who work in the normal working hours on each business day.

  The work shift management unit 11 has a function of updating the data in the schedule file 22 by determining the work shift for each business day based on the workable date and time information of each employee M. Further, in accordance with the work shift managed by the data of the schedule file 22, for example, the mail processing unit 13 is instructed to send an e-mail for confirming attendance to an employee who works the next day. Furthermore, it has an emergency work recruitment function described later.

  The mail processing unit 13 has a function of creating an e-mail instructed by the work shift management unit 11 and transmitting the e-mail to the registered e-mail address of the corresponding employee M via the communication control unit 14. Yes. In addition, the electronic mail received via the communication control unit 14 is analyzed, and information obtained from the mail is provided to the work shift management unit 11.

  FIG. 4 is a flowchart for explaining the emergency work recruitment function of the work shift management unit 11. The work management device 1 according to the present embodiment secures a necessary part-time job quickly and appropriately in the case where a shortage of employees due to a sudden absence of work or a sudden increase in work volume has occurred. Has an emergency work recruitment function. This function is started when, for example, an operator such as a store manager operates the input unit 30 and selects and operates a menu for emergency work recruitment work from the work menu list displayed on the display unit 40.

  That is, when the emergency work recruitment work menu is selected by input from the input unit 30, the work shift management unit 11 first displays the emergency work condition input screen 5 illustrated in FIG. Display. The emergency work condition input screen 5 is a screen that is used to input a work day, a working time zone, and the number of people recruited as emergency work recruitment conditions. In other words, the work shift management unit 11 displays the emergency work condition input screen 5 and accepts the input of emergency work recruitment conditions (recruitment condition reception means).

  Therefore, the operator inputs a work day, a work time zone, and the number of recruited persons on the emergency work condition input screen 5 via the input unit 30. When the input is completed, the execution button 51 on the screen 5 is clicked. It should be noted that the cancel button 52 may be clicked when canceling the emergency work recruitment operation in the middle of input. The same applies to other screens to be described later.

  When the work shift management unit 11 confirms that all of the emergency work conditions are input to the emergency work condition input screen 5 by the input from the input unit 30 as ST2 and the execution button 51 is operated, the work shift management unit 11 stores the schedule file 22 as ST3. Referring to the stored data, an employee M who can work on the working day and working hours of the emergency working conditions is extracted. For example, employee M who can attend all employee numbers except for the employee number scheduled to work on the working day and working hours of the emergency working conditions and the employee number scheduled to work immediately before and immediately after As a (workable employee extraction means).

  Then, in ST4, the name, personal detailed information, and e-mail address, which are employee identification information of the corresponding employee number, are acquired from the employee file 21, and a list of the employee number, name, personal detailed information, and e-mail address is created. . Then, the list data is stored, and the emergency work recruiting employee list screen 6 illustrated in FIG. 6 is displayed on the display unit 40. This emergency work recruiting employee list screen 6 displays the names and personal details of all employees M who can work at the emergency work date and time.

  Then, when the operator confirms the name of the employee M who can attend work from the contents of the emergency work recruiting employee list screen 6, the operator clicks the execution button 61 on the screen 6.

  If the work shift management unit 11 detects that the execution button 61 of the screen 6 is operated by the input of the input unit 30 as ST5, the mail address and the emergency work date and time existing in the emergency work recruitment employee list data as ST6. Is sent to the mail processing unit 13 to instruct the emergency work recruitment mail to be sent to the employee M whose mail address is registered.

  When the mail processing unit 13 receives an instruction to send an emergency work recruitment email from the work shift management unit 11, the mail processing unit 13 creates an emergency work recruitment email in a predetermined format based on the notified information such as the emergency work date and time. Then, this emergency work recruitment email is delivered to all the notified email addresses all at once via the communication control unit 14 (recruitment email transmission means).

  An example of the emergency work recruitment mail is shown in FIG. As shown in the figure, the emergency work recruitment mail displays information on the emergency work date and time and a message requesting that those who can work return a reply mail. Therefore, the employee M who has received and confirmed this emergency work recruitment mail with the mobile phone 3 or the like returns a reply mail if he can work. By doing so, it is reported that the store side is willing to work.

  Each time the mail processing unit 13 receives a reply mail to the emergency work recruitment mail via the communication control unit 14, the mail processing unit 13 notifies the work shift management unit 11 of the mail address of the reply mail transmission source as reply mail reception information.

  The work shift management unit 11 stands by for reply mail reception information until a certain time (for example, 10 minutes) has elapsed since the emergency work recruitment mail transmission was instructed (reply mail reception means). Each time the reply mail reception information is received from the mail processing unit 13 as ST7, the data in which the mail address of the reply mail reception information is set from the emergency work recruitment employee list data is selected as ST8, Accumulated and stored as list data.

  If the work shift management unit 11 has received a reply email from all employees M who have sent an emergency job recruitment email before ST9, a certain period of time has passed since the emergency job recruitment email was instructed in ST9. It is determined that the response waiting has ended. Then, based on the emergency workable employee list data as ST10, the emergency workable employee list screen 7 illustrated in FIG. 7 is displayed (workable employee output means). On this emergency work possible employee list screen 7, the name of the employee M who has returned a reply mail to the emergency work recruitment mail is displayed. In addition, the schedule file 22 is searched for the date and time when the employee M was scheduled to work immediately before and after the emergency work date and time, and the date and time when the employee M is scheduled to work immediately. Is displayed. In addition, a request check column 71 is formed for each employee.

  Therefore, the operator selects an employee requesting work for the recruited personnel from the emergency workable employee list screen 7 and operates the input unit 30 to check the request check column 71 corresponding to the employee's name. Then, the execution button 72 on the screen 7 is clicked. Instead of the request check field 71, a cancellation check field may be formed, and an employee who does not request work may be selected and checked.

  The work shift management unit 11 confirms that the employee requesting work is selected on the emergency work available employee list screen 7 by the input from the input unit 30 as ST11 and confirms that the execution button 72 is operated. The mail processing unit 13 is notified of information such as the email address of the employee selected as the work requester on the workable employee list screen 7 and the emergency work date and time, and is sent to the employee M whose email address is registered. Instruct to send work request notification email.

  When the mail processing unit 13 receives an instruction to send a work request notification mail from the work shift management unit 11, the mail processing unit 13 creates a work request notification mail in a predetermined format based on the notified information such as the emergency work date and time. Then, the work request notification mail is delivered to all the acquired mail addresses all at once via the communication control unit 14 (notification mail transmitting means).

  An example of the work request notification mail is shown in FIG. As shown in the figure, the work request notification mail displays information on the emergency work date and time and a message requesting to return a reply mail after confirming the work date and time. Therefore, the employee M who has received and confirmed the work request notification mail with the mobile phone 3 or the like returns a reply mail when he / she decides to work. By doing so, the store side is informed of going to work.

  In addition, the work shift management unit 11 notifies the mail processing unit 13 of the email address of the employee who was not selected as the work requester in ST13, and the work request addressed to the employee M to whom the email address is registered. Instruct cancel email transmission.

  When the mail processing unit 13 receives an instruction to send a work request cancellation mail from the work shift management unit 11, the mail processing unit 13 acquires a mail address registered corresponding to the notified employee number from the employee file 21. Also, a work request cancellation mail is recorded in which a message to cancel the work request is recorded. Then, this work request cancellation mail is delivered all at once to all the acquired mail addresses via the communication control unit 14 (notification mail transmitting means).

  As described above, in the work management apparatus 1 according to the present embodiment, when a part-time worker is required suddenly, the emergency work recruitment conditions such as the attendance date and time are input. By doing so, employees who can work on the day of emergency work are automatically extracted, and an emergency recruitment e-mail is sent to the e-mail address of the mobile phone 3 or the like registered in advance. Is done.

  For example, suppose that eight employees of the data shown in FIG. 2 are registered as part-time workers in the employee file 21 now. Further, it is assumed that the data shown in FIG. 3 is set in the schedule file 22 as a work schedule for each employee. Here, as shown in FIG. 5, when March 2, 2004 is designated as the emergency work day, 7:00 to 15:00 is designated as the working hours, and one person is designated as the recruiting staff, this designated work Employees who are scheduled to work on the day (employee numbers [0004], [0007]), employees who are scheduled to work during the previous working hours (employee numbers [0006], [0008]), and Employees (employee numbers [0001], [0002]) excluding employees scheduled to work in the working hours immediately following (employee numbers [0003], [0005]) are employees who can attend work. Extracted. Then, an emergency work recruitment e-mail is sent to the two employees.

  Here, for example, if two people wish to work and return a reply mail, the emergency workable employee list screen 7 having the contents shown in FIG. Therefore, the store manager or the like selects an employee who requests work from among employees who can work urgently based on the immediately preceding work date and time information, the immediately following work date and time information, and the like. In the example shown in FIG. 7, since there is one recruiting member, for example, the employee [AAAAA] who works at the same time zone on the day before the emergency work day is selected, and the request check column 71 is checked. Then, a work request mail is transmitted to this one employee [AAAA]. Further, a work request cancellation email is transmitted to the other employee [BBBB]. Thus, it is possible to quickly and appropriately secure the necessary part-time workers for the designated emergency work date and time.

  In the above embodiment, an operator such as a store manager selects an employee who requests work from the list of employees who can work urgently. By requesting work, the burden on the operator can be reduced and further speed-up can be achieved.

  In order to realize this, the emergency work recruitment function of the work shift management unit 11 is modified as shown in the flowchart of FIG. The same processing steps as those in FIG. 4 are denoted by the same reference numerals, and the description thereof is omitted.

  That is, when the work shift management unit 11 instructs the mail processing unit 13 to send an emergency work recruitment mail in ST6, the work return management unit 11 initializes the return mail reception number counter n to “0” in ST21. In ST22, the recruitment end flag F is reset to “0”. Thereafter, reply mail reception information is waited until a certain time (for example, 10 minutes) has elapsed since the emergency work recruitment mail transmission was instructed.

  When the reply mail reception information is received as ST7, the recruitment end flag F is checked as ST23 each time. If the recruitment end flag F has been reset to “0”, the mail processing unit 13 is notified of information such as the mail address of the reply mail reception information and the emergency work date and time, and the mail address is registered. Instruct to send a work request notification mail to the employee M who has been sent. In ST25, the name of the employee is displayed on the display unit 40 as an emergency workable employee. Thereafter, in ST26, the reply mail reception number counter n is incremented by “1” (counting means). In ST27, the count value of the counter n is compared with the recruitment personnel N. As a result, if the count value of the counter n exceeds the recruitment personnel N, the recruitment end flag F is set to “1” because the recruitment of emergency work is finished.

  If the recruitment end flag F is set to “1” in ST23, the mail address of the reply mail reception information is notified in ST28, and the work addressed to the employee M to whom the mail address is registered is performed. Instruct to send request cancellation email. The work shift management unit 11 repeats the processes after ST23 until it determines the end of response waiting.

  By configuring the emergency work recruitment function of the work shift management unit 11 as described above, up to recruitment personnel N entered as emergency work conditions in the order in which the reply mail was quickly returned to the emergency work recruitment mail. A work request notification mail is transmitted to the member M, and a work request cancellation mail is transmitted thereafter. Therefore, it is possible to save labor for the operator to select an employee who requests work from the emergency workable employee list.

  In the embodiment, when extracting the employee M who can work on the working day and working hours of the emergency working conditions, the employees who are going to work before and after the emergency working hours are also excluded from the list. However, employees who are going to work before and after may be managed as employees who can work. For example, if the emergency working hours are short, it may be more efficient for employees working before and after that to work continuously, so is the emergency working time longer or shorter than the preset time? It is good to comprise so that the employee who is going to work before and after that may be extracted as an employee who can work.

  In addition to this, the layout of the emergency work condition input screen 5, the emergency work recruitment employee list screen 6 and the emergency work available employee list screen 7, the document contents such as the emergency work recruitment mail, work request notification mail, etc. Of course, various modifications can be made without departing from the scope of the present invention.

The schematic diagram which shows the structure of the work management apparatus which is one embodiment of this invention functionally. The schematic diagram which shows the data structure of the employee file which the same work management apparatus has. The schematic diagram which shows the data structure of the schedule file which the same work management apparatus has. The flowchart explaining the emergency work recruitment function which the work shift management part of the work management apparatus has. The schematic diagram which shows an example of the emergency work condition input screen displayed on the display part of the same work management apparatus. The schematic diagram which shows an example of the emergency work recruitment employee list screen displayed on the display part of the same work management apparatus. The schematic diagram which shows an example of the emergency work possible employee list screen displayed on the display part of the same work management apparatus. The schematic diagram which shows an example of the emergency work recruitment mail and work request notification mail which are transmitted from the work management device. The flowchart explaining the other example of the emergency work recruitment function which the work shift management part of the work management apparatus has.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 1 ... Work management apparatus, 2 ... Internet, 3 ... Mobile phone, 5 ... Emergency work condition input screen, 6 ... Emergency work recruitment employee list screen, 7 ... Emergency work possible employee list screen, 11 ... Work shift management part, DESCRIPTION OF SYMBOLS 12 ... Clock part, 13 ... Mail processing part, 14 ... Communication control part, 21 ... Employee file, 22 ... Schedule file, 30 ... Input part, 40 ... Display part.

Claims (7)

It has a function to create and send / receive e-mails performed using the network, and also has schedule storage means for storing data relating to work schedules for each employee, and each employee is based on the data stored in the schedule storage means. In the work management device that manages the work schedule of employees,
Employee information storage means for storing an email address registered for each employee together with information for identifying the employee;
Recruitment condition acceptance means for accepting input of emergency work recruitment conditions such as emergency workdays,
Upon receiving an emergency work recruitment condition input by this recruitment condition accepting means, referring to the work schedule stored in the schedule storage means, a workable employee extracting means for extracting employees who can work on an emergency work day;
Recruitment email transmission means for acquiring the registered email address of the employee extracted by this workable employee extraction means from the employee information storage means, and sending an emergency recruitment email to the email address;
A work management device characterized by comprising: Reply mail accepting means for accepting reply mail to the emergency work recruitment notice email,
Workable employee output means for obtaining identification information of an employee who has registered the sender mail address of the reply mail from the employee information storage means and outputting the employee as a workable employee;
The work management apparatus according to claim 1, further comprising: When an employee requesting work is selected from the employees output by the workable employee output means, the registered e-mail address of the selected employee is acquired from the employee information storage means, and the e-mail is sent. 3. The work management apparatus according to claim 2, further comprising notification mail transmitting means for transmitting a work request notification e-mail to the address.   4. The work management apparatus according to claim 3, wherein the notification mail transmitting means includes means for transmitting an e-mail for canceling the work request to a registered e-mail address of an employee who has not been designated. In addition to creating and sending / receiving e-mails performed using the network, it also has schedule storage means for storing data relating to work schedules for each employee, and each employee is based on the data stored in the schedule storage means. In the work management device that manages the work schedule of employees,
Employee information storage means for storing an email address registered for each employee together with information for identifying the employee;
Recruitment condition acceptance means for accepting input of emergency work recruitment conditions such as emergency work day, recruitment personnel,
Upon receiving an emergency work recruitment condition input by this recruitment condition accepting means, referring to the work schedule stored in the schedule storage means, a workable employee extracting means for extracting employees who can work on an emergency work day;
Recruitment email transmission means for acquiring the registered email address of the employee extracted by this workable employee extraction means from the employee information storage means, and sending an emergency recruitment email to the email address;
A reply mail receiving means for receiving a reply mail to the email of the emergency work recruitment notification;
Counting means for counting the number of received reply emails;
Employees who can obtain the identification information of employees who have registered the source email address of received emails received until the number of receptions counted by this counting means reaches recruitment personnel from the employee information storage means and can work Workable employee output means to output as,
A work management device characterized by comprising: A notification mail transmitting means for transmitting a work request notification email to the transmission source mail address of the received mail received until the number of receptions counted by the counting means reaches recruitment personnel;
The work management apparatus according to claim 5, further comprising:   The notification mail transmitting means includes means for transmitting an email for canceling the work request to the transmission source mail address of the received mail received after the number of receptions counted by the counting means reaches the recruitment personnel. The work management apparatus according to claim 6.

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