JP2005227977A - Car selling supporting system, inventory management server, car selling supporting program, and car selling supporting method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To attain the efficiency of used car distribution and the selling promotion of both used cars and new cars by cooperatively executing used car selling and new car selling. <P>SOLUTION: This car selling supporting system is configured by connecting an inventory management server 12 provided with an inventory database 12A, a user possession car information management server 22 provided with a possession car database 22A, and a user terminal 1 through communication networks 11, 21, and 2. When inventory pertinent to purchase desired car information transmitted from the user terminal 1 is not present in the inventory database 12A, the inventory management server 12 in a used car selling network 10 prepares a purchase desired car registration table, and the user possession car information management server 22 in a new car selling network 20 is provided with the substitutive purchase desired car registration table of cars whose substitutive purchase desire is generated from the possession car information, and the inventory management server 12 retrieves the information of each car registered in the substitutive purchase desired car registration table on the basis of the information registered in the purchase desired car registration table. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a car sales support system, an inventory management server in the system, a car sales support program, and a car sales support method, and in particular, enables car sales support in which sales of used cars and new cars are linked. About things.

  As a used car sales system or sales method, a used car dealer can view a used car inventory table on his homepage, and a user (used car purchaser) can use the used car inventory table via the Internet. In general, a system or the like that can browse or search is known, but a system described in Patent Document 1 below has been proposed as a further developed system. This information is stored in the used car information database for used car sales of leased cars (cars whose lease contract has been canceled), which is the supply source of used cars. It is a system that can be provided to a user via a communication network before warehousing.

  More specifically, regarding the acquisition of information on leased cars and the construction of a database, when a lease car user indicates a willingness to transfer, the salesperson of the leasing company visits the user, etc. Consultation on vehicle selection and assessment of leased vehicles currently in use as leased-up vehicles to obtain information on leased-up vehicles. The trader enters the used car information database.

JP 2003-44698 A

  According to such conventional technology, information on leased vehicles is disclosed on the Internet as used vehicle information, and the purchaser of the vehicle decides before the leased vehicle is received by a used car dealer. This also has the advantage of facilitating sales of used cars and saving storage space for used cars.

  However, from the standpoint of a used car purchaser, there is no change in simply selecting information such as the desired car type from the information entered in the used car information database. There is a problem in that it is difficult to find a car that meets your wishes, because you have to select from a limited list of lease-up cars that have been confirmed to be cars.

  From the standpoint of a leasing company, providing information on leased cars only to used car dealers does not directly affect their business results. There is a problem that can not be.

  The object of the present invention is to solve such problems of the prior art and to provide a more effective vehicle sales support system and sales support method. In other words, the information on vehicles used as a supply source of used vehicles is not limited to lease-up vehicles, but is extended to all user-owned vehicles, and used car sales and new car sales (including leasing) that have been conducted independently until now. It is an object of the present invention to enable the promotion of the distribution of used cars and the promotion of sales of both used cars and new cars by performing in cooperation.

  The present invention has been proposed to achieve such an object, and has the following features.

  The invention according to claim 1 is capable of exchanging information with inventory management means having an inventory database comprising inventory information of vehicles sold, and the inventory management means via a communication network, and possessing user-owned vehicle information after sale. A vehicle sales support system comprising user-owned vehicle information management means having a vehicle database and a user terminal capable of exchanging information with the inventory management means via a communication network, wherein the inventory management means is the user Inventory search means for searching whether or not the stock corresponding to the purchase desired vehicle information sent from the terminal exists in the inventory database; and if the search result of the inventory search means is not applicable, the purchase desired car information Purchase vehicle registration means for registering the vehicle in the storage means and creating a purchase vehicle registration table, and the user-owned vehicle information management means includes the owned vehicle information It has a replacement vehicle registration table in which information on a vehicle in which a replacement request has occurred is registered in the storage means for each vehicle, and the inventory management unit is based on the information registered in the purchase request vehicle registration table, The user terminal that includes replacement vehicle search means for searching for information on each vehicle registered in the replacement vehicle registration table and that has sent the information when the search result of the replacement vehicle search means is applicable It is characterized by comprising a notification transmitting means for transmitting a notification to

  According to a second aspect of the present invention, in the aforementioned vehicle sales support system, the inventory management means forms a used car sales network system together with terminals of used car dealers connected via a communication network, and inputs from the terminal The stock database is constructed based on used car stock information, and the user-owned car information management means forms a new car sales network system together with a new car dealer terminal connected via a communication network, and inputs from the terminal The owned vehicle database is constructed based on the after-sales user owned vehicle information.

  The invention according to claim 3 is characterized in that, in the vehicle sales support system described above, the search result of the replacement vehicle search means can be browsed by the terminal of the new vehicle dealer.

  The invention according to claim 4 is characterized in that, in the vehicle sales support system described above, the purchase request vehicle registration table can be browsed by a terminal of the new vehicle dealer.

  The invention according to claim 5 is capable of exchanging information with an inventory management server having an inventory database consisting of inventory information of vehicles for sale, and the inventory management server via a communication network, and possessing user-owned vehicle information after sale. An inventory management server in a vehicle sales support system comprising a user-owned vehicle information management server having a vehicle database and a user terminal capable of exchanging information with the inventory management server via a communication network, from the user terminal Stock search means for searching whether or not the stock corresponding to the sent purchase desired car information exists in the stock database, and when the search result of the stock search means is not applicable, the purchase desired car information is stored. Purchase desired vehicle registration means for registering in the means and creating a desired purchase vehicle registration table, and information registered in the desired purchase vehicle registration table Based on the replacement vehicle search means for searching for information on each vehicle registered in the replacement vehicle registration table in the user-owned vehicle information management server, and when the search result of the replacement vehicle search means is applicable, And a notification transmission means for transmitting a notification to the user terminal that has sent the information.

  The invention according to claim 6 is capable of exchanging information with an inventory management server having an inventory database composed of inventory information of vehicles for sale and the inventory management server via a communication network, and possessing information on user-owned vehicles after sale. An inventory management server in a vehicle sales support system comprising a user-owned vehicle information management server having a vehicle database and a user terminal capable of exchanging information with the inventory management server via a communication network is sent from the user terminal. Stock search means for searching whether or not the stock corresponding to the desired purchase vehicle information exists in the stock database, and if the search result of the stock search means is not applicable, the desired purchase car information is registered in the storage means Purchase vehicle registration means for creating a purchase request vehicle registration table, based on information registered in the purchase request vehicle registration table If the search result of the replacement vehicle search means for searching for the information of each vehicle registered in the replacement vehicle registration table in the user-owned vehicle information management server and the search result of the replacement vehicle search means is applicable, the information is sent. A vehicle sales support program that functions as notification transmission means for transmitting notification to the user terminal.

  The invention according to claim 7 is capable of exchanging information with an inventory management server having an inventory database consisting of inventory information of vehicles sold, and the inventory management server via a communication network, and possessing information of user-owned vehicles after sale. A vehicle sales support method using a vehicle sales support system comprising: a user-owned vehicle information management server including a vehicle database; and a user terminal capable of exchanging information with the inventory management server via a communication network. A process in which the management server searches whether the stock corresponding to the purchase desired vehicle information sent from the user terminal exists in the stock database, and when the search result of the stock search means is not applicable, The step of registering the purchase desired vehicle information in the storage means and creating a purchase desired vehicle registration table, based on the information registered in the purchase desired vehicle registration table And searching for information on each vehicle registered in the replacement vehicle registration table in the user-owned vehicle information management server, and when the search result of the replacement vehicle search means is applicable, the information is sent. A step of transmitting a notification to the user terminal is executed.

  According to the present invention having such a feature, information on vehicles used as a supply source of used vehicles is extended to all user-owned vehicles, so that a user who wants to purchase a used vehicle can find a desired vehicle with a high probability. Can do. In addition, since vehicles registered in the possession vehicle database are targeted, it is possible to select a used vehicle with confidence that the source is clear.

  In addition, since it is a system that can provide information to users by combining user-owned vehicle information and inventory information after sales of used and new cars, it is possible to perform unified management of used car and new car sales. Furthermore, since the user-owned vehicle can be directly provided to a used car purchase desired vehicle, the inventory management space can be saved as much as possible.

  The inventory management means (inventory management server) forms a used car sales network system together with the terminals of used car dealers connected via a communication network, and the inventory database is based on used car inventory information input from the terminals. The user-owned car information management means (user-owned car information management server) forms a new car sales network system together with a new car dealer terminal connected via a communication network, and is input from the terminal. By constructing a database of owned vehicles based on user-owned vehicle information after sales, it is possible to perform joint sales between used car dealers and new car dealers. As a result, a desired car for purchasing a used car can obtain a compensated car managed by the new car dealer in the possession car database, and therefore, a highly reliable used car can be obtained.

  And from the standpoint of a used car dealer, there is an advantage that inventory risk can be minimized and good quality used cars can be provided to customers. From the standpoint of a new car dealer, On the other hand, it is possible to present trade-in under favorable conditions by providing information on a vehicle desired to purchase, and to promote replacement by purchase, and at the same time, it is possible to minimize the inventory risk of the trade-in vehicle.

  This makes it possible to link used car sales and new car sales, which have been conducted independently so far, to improve the efficiency of used car distribution and to promote sales of both used and new cars.

  FIG. 1 is an explanatory diagram showing a car sales support system according to an embodiment of the present invention. The vehicle sales support system according to the embodiment of the present invention is capable of exchanging information with an inventory management server (inventory management means) 12 having at least an inventory database 12A and an inventory management server 12 via a communication network, and has an owned vehicle database. This is a system including a user-owned vehicle information management server (user-owned vehicle information management means) 22 provided with 22A and a user terminal 1 capable of exchanging information with the inventory management server 12 via a communication network. By unifying management and post-sales user-owned vehicle information management, the user-owned vehicles will be used as a supply source of used vehicles, and the sales of used vehicles will be facilitated and the replacement of users will be promoted to promote vehicle sales. It is.

  Hereinafter, the car sales support system according to this embodiment will be described as a system that links the used car sales network system 10 and the new car sales network system 20, but the present invention is not limited to this and is integrated. It may be a system connected to one communication network, and may be a system that supports car sales regardless of new or used cars.

  In FIG. 1, a used car sales network system 10 centrally manages inventory management information of used car dealers existing in a plurality of regions via a communication network, for example, and provides information to users (purchase candidates). The system is configured by connecting a user terminal 1, a used car dealer terminal 13, and an inventory management server 12 having an inventory database 12A to a communication network 11.

  The used car dealer terminal 13 is for each used car dealer to manage the information in the stock database 12A via the stock management server 12, and the used car dealer manages it in the stock database 12A. The used car inventory information is input by each used car dealer terminal 13 and is sequentially updated and accumulated.

  The user terminal 1 is a terminal computer connected to a communication network 11 for a person who wants to purchase a used car to access the inventory management server 12, and the personally owned computer is connected to the communication network 11 via a public line such as the Internet. To exchange information with the inventory management server 12.

  Such a used car sales network system 10 is already well known, and it is adopted as a part of the system according to the embodiment of the present invention by adding the function of the inventory management server 12 described later to this existing system. be able to.

  The new car sales network 20 is for centrally managing user-owned vehicle information of new car dealers existing in a plurality of regions via a communication network, for example, and the new car dealer terminal 23, A system is configured by connecting a user-owned vehicle information management server 22 having a owned-car database 22A.

  The new car dealer terminal 23 is for each new car dealer to manage the information in the owned car database 22A via the user owned car information management server 22, and each new car dealer sells the owned car database 22A. The information on the user-owned vehicle is input by each new car dealer terminal 23 and is sequentially updated and accumulated.

  Such a new car sales network system 20 is already known, and it is adopted as a part of the system according to the embodiment of the present invention by adding the function of the user-owned car information management server 22 described later to this existing system. can do. The communication networks 11 and 21 are connected via a communication line 2 so that information can be exchanged.

  FIG. 2 is an explanatory diagram showing a configuration example of the inventory management server 12 of the vehicle sales support system according to the embodiment of the present invention.

  The inventory management server (inventory management unit) 12 includes a network connection unit 121, a control unit 122, a storage device (storage unit) 123, and the like. The network connection unit 121 has a function of connecting the inventory management server 12 to the communication network 11, the control unit 122 controls various functions of the inventory management server 12, and the storage device 123 includes the above-described inventory database 12 A and registration database. 12B and the like are formed.

  The function unit of the inventory management server 12 controlled by the control unit 122 corresponds to the data input / output unit 12C that inputs and outputs information via the network connection unit 121, and the purchase request vehicle information sent from the user terminal 1. A storage device that stores information on the desired vehicle that has been sent when the search result of the inventory search unit (inventory search means) 12D for searching whether or not the inventory to be stored exists in the inventory database 12A and the search result of the inventory search unit 12D is not applicable Based on the information registered in the purchase desired vehicle registration table (Purchase desired vehicle registration means) 12E which registers in 123 and creates the purchase desired vehicle registration table 30, the user possessed vehicle information management server 22 Replacement vehicle search unit (replacement vehicle search means) 12F for searching for information on each vehicle registered in the replacement vehicle registration table 31 in Results Introduction desired wheel search unit 12F is the case with true, a notification transmission unit that transmits a notification to the user terminal 1 sends the information (notification transmission means) 12G and the like. The inventory management server 12 is managed by information input from the used car dealer terminal 13 as described above, whereby the inventory information in the inventory database 12A is sequentially updated.

  FIG. 3 is an explanatory diagram showing a configuration example of the user-owned vehicle information management server 22 of the vehicle sales support system according to the embodiment of the present invention.

  The user-owned vehicle information management server (user-owned vehicle information management means) 22 includes a network connection unit 221, a control unit 222, a storage device (storage means) 223, and the like. The network connection unit 221 has a function of connecting the user-owned vehicle information management server 22 to the communication network 21, the control unit 222 controls various functions of the user-owned vehicle information management server 22, and the storage device 223 is configured as described above. The owned vehicle database 22A, the registration database 22B, and the like are formed.

  As the functional units of the user-owned vehicle information management server 22 controlled by the control unit 222, the data input / output unit 22C that inputs and outputs information via the network connection unit 221, and the owned vehicle information stored in the owned vehicle database 22A At least a replacement vehicle registration unit (replacement vehicle registration means) 22D that registers information on a vehicle in which a replacement request has occurred in the storage device 223 for each vehicle and creates a replacement vehicle registration table 31; Similar to the inventory management server 12 described above, the replacement-preferred vehicle search unit (replacement-preferred vehicle search means) 22E and the replacement-requirement-preferred vehicle search unit 22E that search for information on each vehicle registered in the replacement replacement vehicle registration table 31 described above. A notification transmission unit (notification transmission unit) 22 that transmits a notification to the new car dealer terminal 23 when the search result is applicable. It has a like.

  The user-owned vehicle information management server 22 is managed by information input from the new car dealer terminal 23 as described above, and the owned-car database is based on the user-owned car information after sale input from the terminal 23. The vehicle information of 22A is updated sequentially. Further, when a user desires to replace the vehicle, the registration database 22B registers the information on the vehicle in which the vehicle replacement request has occurred from the possessed vehicle information for each vehicle, thereby creating a vehicle replacement registration table 31. . This replacement vehicle registration table 31 may be created by the function of the replacement vehicle registration unit 22D described above, or by an input operation from the new car dealer terminal 23. Also good.

  FIG. 4 is an explanatory view showing an example of a purchase desired vehicle registration table 30 (FIG. 4A) and a replacement vehicle registration table 31 (FIG. 4B) registered in the registration databases 12B and 22B. is there. The purchase request vehicle registration table 30 is a list of information transmitted from the user terminal 1 for each user. As the user information, “user number”, “name”, “email address”, etc. Are registered, and as desired vehicle information, “vehicle type”, “year”, “color”, “travel distance”, “TM (transmission) type”, and the like are registered. In addition, the replacement vehicle registration table 31 is a list of vehicles in which the replacement request is generated in the possessed vehicle database 22A by a combination of user information and vehicle information. As the user information, “customer identification number”, “Sales date” and the like are registered, and “car type”, “year”, “color”, “TM format” and the like are registered as vehicle information. Here, the “year” is automatically inputted with data calculated from the current date and “sales date” entered at the time of sale.

  An operation (usage method) of the vehicle sales support system having such a configuration or a vehicle sales support method using the system will be described with reference to FIGS.

  First, a user of a system wishing to purchase a used car accesses the inventory management server 12 from the user terminal 1. As a specific example, a Web page managed by the inventory management server 12 is received and displayed on the screen of the user terminal 1, and the desired vehicle information is input according to the input instruction on this screen, and the inventory management server 12 Send to. The desired purchase vehicle information is user information and desired vehicle information in the purchase desired vehicle registration table 30 shown in FIG. 4 (a). However, the desired vehicle information does not need to input all items. You only need to enter the information you want.

  As shown in FIG. 5, the inventory management server 12 receives the purchase request vehicle information transmitted from the user terminal 1 (S10). Then, the stock database 12A is searched based on the received purchase request vehicle information by the function of the stock search unit 12D (S11), and the presence or absence of stock is confirmed (S12). Here, when there is stock, the notification transmission unit 12G functions to notify the user terminal 1 of the corresponding information (S13). As a specific example, the notification transmission unit 12G has a mail transmission function, and transmits an e-mail in which the corresponding information is described to the e-mail address obtained as the purchase desired car information.

  On the other hand, if there is no stock as a result of the search by the inventory search unit 12D, the transmitted purchase desired vehicle information is registered in the registration table 12B of the storage device 123 by the function of the purchase desired vehicle registration unit 12E. The purchase desired vehicle registration table 30 shown in a) is created (S14).

  Then, by the function of the data input / output unit 12C, the replacement vehicle registration table 31 in the user-owned vehicle information management server 22 is called and downloaded to the registration database 12B (S15). Further, by the function of the replacement vehicle search section 12F, information on each vehicle registered in the replacement vehicle registration table 31 is searched based on the information registered in the purchase vehicle registration table 30 (S16). (S17), if there is a corresponding, the corresponding information is notified to the user terminal 1 as described above (S18), and if not, the user terminal 1 is similarly processed. Not applicable information is notified (S19).

  FIG. 6 is a flowchart for explaining an example of the operation or process on the new car sales network system 20 side.

  The new vehicle sales network system 20 acquires replacement purchase information (S20), and creates a replacement vehicle registration table 31 (S21). In this operation, the user-owned vehicle information management server 22 extracts information on a vehicle that has been requested to be replaced from the vehicle information stored in the owned-vehicle database 22A, and the user information (" Customer identification numbers, sales dates, etc.) and vehicle information (model, date, color, TM format, etc.) will be created. By inputting the information obtained from the owned vehicle user from the new vehicle dealer terminal 23, the desired replacement vehicle registration table 31 is created in the registration database 22B by the function of the replacement desired vehicle registration unit 22D of the user owned vehicle information management server 22. . Not limited to this, the replacement desired vehicle registration unit 22D extracts a vehicle of a certain year (for example, 3 years) from the information in the possessed vehicle database 22A, and registers this in the registration database 22B so that the replacement desired vehicle can be obtained. The registration table 31 may be automatically created.

  Then, by the function of the data input / output unit 21C in the user-owned vehicle information management server 22, the purchase desired vehicle registration table 30 created by the inventory management server 12 is called at a predetermined timing (S22) and downloaded to the registration database 22B. For example, the timing of invoking may be a timing at which new purchase desired vehicle information is transmitted to the inventory management server 12, a timing at which purchase replacement information is input to the user-owned vehicle information management server 22, or a timing at regular intervals. Can be adopted.

  Then, by the function of the replacement vehicle search section 22E, information on each vehicle registered in the replacement vehicle registration table 31 is searched based on the information registered in the purchase vehicle registration table 30 (S23). (S24), and if there is a match, notifies the new car dealer terminal 23 of the corresponding information by the function of the notification transmission unit 22F. Based on this information, the new car dealer performs a replacement purchase business by contacting the user who owns the target car (S25). If there is no corresponding, the new car dealer terminal 23 is notified of the non-applicable information, so the dealer notifies the owner car user of this information (S26).

  Here, an example in which the user-owned vehicle information management server 22 includes a replacement vehicle registration unit 22D and includes a replacement vehicle search unit 22E and a notification transmission unit 22F similar to the inventory management server 12 has been described. However, the embodiment of the present invention is not limited to this.

  That is, as an embodiment of the present invention, the user-owned vehicle information management server 22 only needs to have at least a replacement vehicle registration table 31, and the replacement vehicle registration table 31 is input from the new vehicle dealer terminal 23. Since it can also create by operation, you may not be provided with the replacement vehicle registration part 22D.

  Further, instead of providing the notification transmission unit 22F, the new car dealer terminal 23 may be able to browse the search result of the replacement vehicle search unit 22E, and further notify the replacement vehicle search unit 22E. Instead of providing the transmission unit 22F, the new car dealer terminal 23 makes it possible to browse the desired car registration table 30 so that the new car dealer can use the desired car information in the new car sales business. May be.

  The inventory management server 12 and the user-owned vehicle information management server 22 described above are server computers connected to a network, and each unit of the inventory management server 12 and the user-owned vehicle information management server 22 is connected to the server computer. It can be configured by a program for executing the function of each unit described above.

  According to the embodiment as described above, it is possible to link used car sales and new car sales (including leasing), which have been performed independently, and improve the efficiency of used car distribution and both used and new cars. Can be promoted.

  In addition, the vehicle sales support system according to the embodiment of the present invention can be realized by using the existing used car sales network system and the existing new car sales network system and adding functions to them. It is possible to build a system.

It is explanatory drawing which shows the vehicle sales assistance system which concerns on embodiment of this invention. It is explanatory drawing which shows the structural example of the inventory management server of the vehicle sales assistance system which concerns on embodiment of this invention. It is explanatory drawing which shows the structural example of the user possession vehicle information management server of the vehicle sales assistance system which concerns on embodiment of this invention. It is explanatory drawing which showed the example of a purchase wish vehicle registration table (the figure (a)) and a replacement car registration table (the figure (b)). It is explanatory drawing explaining the operation | movement (usage method) of the vehicle sales assistance system which concerns on embodiment of this invention, or the vehicle sales assistance method by this. It is explanatory drawing explaining the operation | movement (usage method) of the vehicle sales assistance system which concerns on embodiment of this invention, or the vehicle sales assistance method by this.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 User terminal 2 Communication line 10 Used car sales network system 11, 21 Communication network 12 Inventory management server 12A Inventory database 12B, 22B Registration database 12C, 22C Data input / output part 12D Inventory search part 12E Purchase desired car registration part 12F, 22E Replacement vehicle search part 12G, 22F Communication transmission part 121, 221 Network connection part 122, 222 Control part 123, 223 Storage device 13 Used car dealer terminal 20 New car sales network system 22 User owned car information management server 22A Owned car database 22D Replacement vehicle registration section 23 New car dealer terminal 30 Purchase vehicle registration table 31 Replacement vehicle registration table

Claims (7)

User-owned vehicle information comprising a stock database comprising stock information of stock vehicles and stock management means comprising a stock database comprising post-sales user-owned vehicle information and information exchangeable with the stock management means via a communication network A vehicle sales support system comprising a management means and a user terminal capable of exchanging information with the inventory management means via a communication network,
The inventory management means includes an inventory search means for searching whether or not inventory corresponding to the desired vehicle information sent from the user terminal exists in the inventory database, and a search result of the inventory search means is not applicable. In the case, the purchase desired vehicle registration means for registering the purchase desired vehicle information in the storage means and creating a purchase desired vehicle registration table,
The user-owned vehicle information management means has a replacement vehicle registration table in which information on a vehicle for which a replacement request is generated from the stored vehicle information is registered in a storage unit for each vehicle,
The inventory management means includes a replacement vehicle search means for searching for information on each vehicle registered in the replacement vehicle registration table based on information registered in the purchase vehicle registration table, and the replacement request. A vehicle sales support system comprising: a notification transmission unit that transmits a notification to the user terminal that has transmitted the information when the search result of the vehicle search unit is applicable. The inventory management means forms a used car sales network system together with a used car dealer terminal connected via a communication network, and the stock database is constructed from used car inventory information input from the terminal,
The user-owned car information management means forms a new car sales network system together with a terminal of a new car dealer connected via a communication network, and the owned car database is stored by user-owned car information after sale input from the terminal. The vehicle sales support system according to claim 1, which is constructed.   The vehicle sales support system according to claim 2, wherein a search result of the replacement vehicle search means can be browsed by a terminal of the new car dealer.   The car sales support system according to claim 2 or 3, wherein the purchase request car registration table can be browsed by a terminal of the new car dealer. User-owned vehicle information including an inventory management server having an inventory database consisting of inventory information of vehicles for sale, and an information exchangeable with the inventory management server via a communication network, and having a possessed vehicle database consisting of user-owned vehicle information after sales An inventory management server in a vehicle sales support system comprising a management server and a user terminal capable of exchanging information with the inventory management server via a communication network,
Inventory search means for searching whether or not inventory corresponding to the desired vehicle information sent from the user terminal exists in the inventory database;
When the search result of the inventory search unit is not applicable, the purchase request vehicle registration unit that registers the purchase request vehicle information in the storage unit and creates a purchase request vehicle registration table;
Based on the information registered in the purchase desired vehicle registration table, replacement vehicle search means for searching for information on each vehicle registered in the replacement vehicle registration table in the user-owned vehicle information management server;
Inventory management in a vehicle sales support system, comprising: a notification transmission unit that transmits a notification to the user terminal that has transmitted the information when the search result of the replacement vehicle search unit is applicable server. User-owned vehicle information including an inventory management server having an inventory database consisting of inventory information of vehicles for sale, and an information exchangeable with the inventory management server via a communication network, and having a possessed vehicle database consisting of user-owned vehicle information after sales An inventory management server in a car sales support system comprising a management server and a user terminal capable of exchanging information with the inventory management server via a communication network;
Stock search means for searching whether or not stock corresponding to the desired vehicle information sent from the user terminal exists in the stock database;
If the search result of the inventory search means is not applicable, the purchase desired car registration means for creating the purchase desired car registration table by registering the purchase desired car information in the storage means,
Based on the information registered in the purchase request vehicle registration table, a replacement vehicle search means for searching for information on each vehicle registered in the replacement vehicle registration table in the user-owned vehicle information management server,
A vehicle sales support program that functions as a notification transmission unit that transmits a notification to the user terminal that has transmitted the information when the search result of the replacement vehicle search unit is applicable. User-owned vehicle information including an inventory management server having an inventory database consisting of inventory information of vehicles for sale, and an information exchangeable with the inventory management server via a communication network, and having a possessed vehicle database consisting of user-owned vehicle information after sales A vehicle sales support method using a vehicle sales support system comprising a management server and a user terminal capable of exchanging information with the inventory management server via a communication network,
The inventory management server
Searching for whether or not the stock corresponding to the purchase desired vehicle information sent from the user terminal exists in the stock database;
If the search result of the inventory search means is not applicable, the step of registering the purchase desired vehicle information in a storage means and creating a purchase desired vehicle registration table;
Searching for information on each vehicle registered in the replacement vehicle registration table in the user-owned vehicle information management server based on the information registered in the purchase vehicle registration table;
A vehicle sales support method, comprising: executing a step of transmitting a notification to the user terminal that has sent the information when the search result of the replacement vehicle search means is applicable.

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