JP2005222218A - Print production management system and print production management method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To improve finish quality and customer satisfaction by properly transmitting the request of a customer to each operation process of print production even when a print order slip is integrated into electronic data. <P>SOLUTION: This print production management system 100 comprises an order entry process for inputting order information entered in a print order slip from an operating part by an order registering terminal 20, and for reading the trimming instruction column, image correction instruction column and the other instruction columns of the print order slip by an image reading part, and for storing the data of the inputted order information and read instruction image data in an order DB10 of a server 10. This system comprises each operation process such as a trimming process and a monitor judge process for displaying an instruction screen for displaying instruction image data related with the orders of following operations before operations by an operator and comments related with a customer based on the past history on a terminal for performing each operation. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a print production management system and a print production management method for converting order information entered in a print order form into electronic data and managing the work process of print production based on the electronic data.

  2. Description of the Related Art Conventionally, in a photo processing laboratory (laboratory), a school photo shooter, a photographic studio, or the like has received a print order from a customer and performs print production. The print order form for ordering prints has items for customer information, information about the type of product to be ordered, information about the date of ordering, order information such as information about options such as text entry details, etc. In order to input the order information from the terminal in accordance with the items entered in the print order form, the order information is converted into electronic data, and the print production process consisting of a plurality of processes is managed based on the converted electronic order information. ing.

  As a method of registering data such as an order form, a technique for inputting data from a terminal, reading an order form with an image scanner, recognizing the read content, and storing it as code information is disclosed (for example, Patent Document 1).

The print order form has a memo field in a specific area in addition to the above-described entry items of the order information. In this memo column, a request or instruction at the time of print production from a customer, for example, an instruction of a trimming position or a color tone, and an indication of a previous defect (problems such as broken prints or scratches) are entered. These entries are often expressed with illustrations (for example, illustration of trimming positions) or abstract sentences (for example, “color brighter, color a little red”, etc.). Communicating the nuances of 癖, etc. For this reason, conventionally, a print order form is sent to each work process of print production, and an operator in each process works while referring to the print order form.
JP-A-7-273939

  However, when the print order form itself is sent to each process and the work is performed with reference to each process, the customer's instructions are reflected in print production due to the operator forgetting to view the print order form or losing the print order form. There was a risk of not being. In addition, since the operations of each process are performed while referring to the print order form, it is not possible to refer to the operations for the same order in a plurality of processes at the same time, and it is not possible to provide flexibility in the operation process.

  An object of the present invention is to appropriately transmit customer requests to each work process of print production even when a print order form is converted into electronic data, and to improve the finished quality and customer satisfaction.

In order to solve the above-mentioned problem, the invention described in claim 1
In the print production management system that converts the order information entered in the print order form into electronic data and manages the work process of print production based on the order information converted into the electronic data,
Input means for inputting order information in accordance with the entry items of the print order form;
Image reading means for reading the written content entered in the specific area of the print order form as image data;
Storage means for storing the order information input by the input means and the read image data in association with each other;
Control means for acquiring the order information and the image data from the storage means, and displaying the order information and the image data on a display screen of a display means;
It is characterized by having.

The invention according to claim 2 is the invention according to claim 1,
The display means is provided in a work process of print production.

The invention according to claim 3 is the invention according to claim 1 or 2,
The control means is characterized in that the order information and the image data for an order to be worked are acquired from the storage means and displayed on a display screen of the display means before a print production work by an operator.

The invention according to claim 4 is the invention according to any one of claims 1 to 3,
The print production work process consists of a plurality of processes,
The specific area of the print order form consists of a plurality of areas corresponding to the work process,
The control means acquires the order information and the image data corresponding to the work process from the storage means, and displays them on the display screen of the display means.

The invention according to claim 5 is the invention according to any one of claims 1 to 4,
The order information includes information on the type of product,
The storage means stores the order information and the image data in association with customer identification information for identifying the customer who ordered the order,
The control means further obtains the order information and the image data for the same type of product ordered in the past from the customer who has ordered the work order, and displays it on the display screen of the display means. It is characterized by letting.

The invention according to claim 6 is the invention according to any one of claims 1 to 5,
The order information includes information on the type of product,
A comment input means for inputting a comment from an operator regarding the customer who ordered the order after the completion of the print production work process;
The storage means stores the order information and the image data in association with customer identification information for identifying a customer who has ordered the order, and associates the input comment information with the order information. Remember,
The control means further acquires comment information corresponding to the same type of product ordered in the past from the customer who ordered the work order, and displays it on the display screen of the display means. It is characterized by.

The invention described in claim 7
In the print production management method for converting the order information entered in the print order form into electronic data and managing the work process of print production based on the order information converted into the electronic data,
Inputting the order information in accordance with the entry of the print order form;
A step of reading the content entered in a specific area of the print order form as image data;
Storing the input order information and the read image data in association with each other in a storage unit;
Obtaining the order information and the image data from the storage means and displaying them on a display screen of a display means;
It is characterized by including.

  According to the first and seventh aspects of the present invention, the print production management system which converts the order information entered in the print order form into electronic data and manages the work process of the print production based on the electronic data. In the above, the order information is inputted into electronic data in accordance with the entry items of the print order form, the contents entered in the specific area of the print order form are read as image data, and the inputted order information and the read image data are obtained. The associated information is stored in the storage means, the order information and the image data are acquired from the storage means, and displayed on the display screen of the display means. Therefore, the contents of the print order slip entered in the specific area of the print order form together with the order information are displayed as an image, so that the customer's request for the order can be properly communicated, and the print quality and customer satisfaction can be improved. be able to.

  According to the invention described in claim 2, since the display means is provided in the work process of print production, it is possible to refer to the customer's request in each work process.

  According to the invention described in claim 3, the order information and the image data for the work order are displayed on the display screen of the display means before the print production work by the worker. Therefore, the operator can confirm the customer's request without fail before the operation, and can perform the work according to the customer's request.

  According to the fourth aspect of the present invention, the print production work process includes a plurality of processes, and the specific area of the print order form includes a plurality of areas corresponding to the work processes, and an order corresponding to the work process. Since the information and the image data can be displayed on the display screen of the display means, it becomes possible for the worker to easily grasp the customer's request for the work to be performed.

  According to the fifth aspect of the present invention, the order information and the image data for the same type of product ordered in the past from the customer who has ordered the work target order are displayed on the display screen of the display means. Therefore, it can be used as a reference for accurately grasping the customer's request by referring to the entry in the specific area of the past print order form.

  According to the sixth aspect of the present invention, it is provided with comment input means for inputting a comment from an operator related to a customer who has ordered the order after completion of the print production work process, to the customer who has ordered the work order. Comment information corresponding to the same type of product ordered in the past can be displayed on the display screen of the display means. Therefore, since information on the customer obtained from experience by the worker who has worked in the past is displayed, it is possible for a worker who has no experience to perform work that meets the customer's needs.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
First, the configuration will be described.
FIG. 1 shows a system configuration of a print production management system 100 according to the present invention.
As shown in FIG. 1, the print production management system 100 includes a server 10, an order registration terminal 20, an image capture device 30, a trimming terminal 40, an image quality determination terminal 50, a composition terminal 60, a printer 70, and an information management terminal 80. The devices are connected to each other via a network N such as a LAN (Local Area Network) or a WAN (Wide Area Network) so that data can be transmitted and received between them. In FIG. 1, each device is connected one by one, but the number of installed devices is not particularly limited, and a plurality of the same devices may be connected.

Hereinafter, each device constituting the print production management system 100 will be described.
The server 10 includes a CPU that controls the entire server 10 according to a program, a RAM that temporarily stores data, a storage unit that stores programs and various data, a network interface card, a modem, and the like, and is connected to the network N The server computer includes a communication unit that communicates with the printer, and stores and manages various data in the print production management system 100.

  When the server 10 has an order DB (Data Base) 10a and an image DB 10b and receives data of order information from the order registration terminal 20 via the network N, the server 10 stores the received data in the order DB 10a as a storage unit. , A specific area (for example, a trimming instruction field, an image quality instruction field, and other instruction fields in the instruction area 1b in FIG. 4) for filling in the customer's request, instructions, preferences, etc. of the print order form 1 from the order registration terminal 20 When the image data obtained by reading the image data (hereinafter referred to as instruction image data) is received, the received instruction image data is assigned an order number for uniquely identifying the order information. Is stored in the order DB 10a in association with the order information. When the image server 10 receives the image data to be printed from the image capture device 30 via the network N, the image server 10 assigns an image ID for identifying the image to the received image data, and orders NO. At the same time, it is added to the image data and stored in the image DB 10b. When the data of the trimming instruction information is received from the trimming terminal 40 and the image quality correction instruction information is received from the image quality determination terminal 50, the received information is associated with the image data by the image ID. And stored in the image DB 10b. Furthermore, the server 10 transmits data or image data stored in the order DB 10a or the image DB 10b in response to a request from each device connected to the network N.

  The order registration terminal 20 inputs the order information entered in accordance with the entry items of the print order form 1 (see FIG. 4) received from a customer such as a school photographer or a photography studio, and converts it into electronic data. A terminal for reading the contents entered in the trimming instruction field, image quality instruction field, and other instruction fields of the print order form 1 and registering them in the order DB 10a as instruction image data, and receiving a print order from the customer It is.

  FIG. 2 shows a functional configuration of the order registration terminal 20. As shown in FIG. 2, the order registration terminal 20 includes a CPU 21, a display unit 22, an operation unit 23, a RAM 24, a storage unit 25, an image reading unit 26, a communication unit 27, and the like. ing.

  The CPU 21 reads a system program and various processing programs stored in the storage unit 25 in response to an operation signal from the operation unit 23, expands the program in a program storage area in the RAM 24, and performs operations of each unit of the terminal according to the expanded program. Centralized control.

  The display unit 22 is configured by an LCD (Liquid Crystal Display), a CRT (Cathode Ray Tube), or the like, and performs a required display process in accordance with a display signal input from the CPU 21.

  The operation unit 23 is an input unit and includes a numeric keypad, a cursor key, various function keys, and the like, and outputs an operation signal generated by pressing the key to the CPU 21. The operation unit 23 includes a mouse that is a pointing device, and outputs an operation signal generated by clicking the mouse to the CPU 21. The operation unit 23 may include a touch panel that is provided so as to cover the display screen of the display unit 22. This touch panel detects coordinates instructed to touch by a coordinate reading principle such as an electromagnetic induction type, a magnetostriction type, and a pressure sensitive type, and outputs the detected coordinates to the CPU 21 as a position signal.

  The RAM 24 is a temporary storage area for system programs, various processing programs, input or output data, parameters, and the like that can be executed by the order registration terminal 20 read from the storage unit 25 in various processes controlled by the CPU 21. It becomes.

  The storage unit 25 is configured by an HDD (Hard Disc Drive), a nonvolatile semiconductor memory, or the like, and includes a system program corresponding to the order registration terminal 20, various processing programs that can be executed on the system program, and these programs. Store the processed data and the like. Each of these programs is stored in the form of computer readable program code, and the CPU 21 sequentially executes operations according to the program code.

  The image reading unit 26 includes a digital camera, a scanner, and the like, and reads the instruction contents entered in specific areas such as a trimming instruction field, an image quality instruction field, and other instruction fields of the print order form 1 as image data.

  The communication unit 27 is configured by a communication interface card, a modem (MODEM: Modulator / DEModulater), and the like, and performs communication control for performing communication with devices including the server 10 via the network N.

  The image capturing device 30 in FIG. 1 captures an image to be printed, and various scanners such as a film scanner that captures an image from a negative film, a flood bed scanner that captures an image from a photographic print, a postcard, and the like can be applied. It is. The image capturing device 30 includes a light source, a CCD (Charged Coupled Device), an A / D converter, a communication unit, and the like, and transmits light transmitted from the light source to the negative film for illumination scanning or light subjected to exposure scanning from the light source to a print or the like. The image of the original is read by forming an image of the reflected light by the CCD and photoelectrically converting it, and the read image is converted into digital image data by the A / D converter. Is transmitted to the server 10.

  The trimming terminal 40 includes a CPU 41, a display unit 42, an operation unit 43, a RAM 44, a storage unit 45, and a communication unit 46 (all not shown). Is a terminal device for performing trimming processing such as movement of an image, image cutout of a specific area, and the like. The CPU 41, display unit 42, operation unit 43, RAM 44, storage unit 45, and communication unit 46 constituting the trimming terminal 40 are respectively the CPU 21, display unit 22, operation unit 23, RAM 24, storage unit 25, and the like described in FIG. Since it is the same as that of the communication part 27, description is abbreviate | omitted.

  The image quality determination terminal 50 includes a CPU 51, a display unit 52, an operation unit 53, a RAM 54, a storage unit 55, and a communication unit 56 (all not shown), and an operator determines the image quality of image data to be printed on a monitor. And a terminal device for performing image quality adjustment processing such as color correction. The CPU 51, display unit 52, operation unit 53, RAM 54, storage unit 55, and communication unit 56 constituting the image quality determination terminal 50 are the CPU 21, display unit 22, operation unit 23, RAM 24, and storage unit 25 described in FIG. Since it is the same as that of the communication part 27, description is abbreviate | omitted.

The synthesizing terminal 60 includes a CPU 61, a display unit 62, an operation unit 63, a RAM 64, a storage unit 65, and a communication unit 66 (all not shown), and all work processes of image capture, trimming, and image quality determination are completed. It is a terminal device that creates composite image data for printing for an order. The CPU 61, the display unit 62, the operation unit 63, the RAM 64, the storage unit 65, and the communication unit 66 constituting the synthesis terminal 60 are respectively the CPU 21, the display unit 22, the operation unit 23, the RAM 24, the storage unit 25, described in FIG. Since it is the same as that of the communication part 27, description is abbreviate | omitted.

  The printer 70 performs printing based on the image data combined by the combining terminal 60. The printer 70 includes a paper feed unit, an exposure unit, a development processing unit, and the like, and performs exposure on paper made of a photosensitive material based on image data to be printed transmitted from the server 10 and develops the exposed paper. Color development is performed by the processing section.

  The information management terminal 80 includes a CPU 81, a display unit 82, an operation unit 83 as comment input means, a RAM 84, a storage unit 85, and a communication unit 86 (none of which are shown), and the contents of order information and the progress of each order. And the like, and at the end of the work of each order, the operator inputs comments about the customer from the worker, such as customer preferences and processing results. The CPU 81, display unit 82, operation unit 83, RAM 84, storage unit 85, and communication unit 86 constituting the information management terminal 80 are the CPU 21, display unit 22, operation unit 23, RAM 24, and storage unit 25 described in FIG. Since it is the same as that of the communication part 27, description is abbreviate | omitted.

  FIG. 3 shows a print production process for receiving a print order and producing the print. Hereinafter, with reference to FIG. 3, a print production process performed using each device of the print production management system 100 will be described.

  As shown in FIG. 3, first, in the order entry process, the order registration of the contents entered in the print order form 1 is performed using the order registration terminal 20 (step S1).

  FIG. 4 shows an example of the print order form 1. The print order form 1 is, for example, an order form for placing a print order of a school photo (school photo), and includes an order information entry area 1a and an instruction area 1b. The order information entry area 1a has an order number for uniquely identifying an order. , Customer name (ordering store name), customer number for uniquely identifying the customer. This is an area for entering order information, which includes items such as an order reception date, product items (snaps, albums, collectives, etc.), number of sheets, and character input items. The instruction area 1a includes a trimming instruction field for entering a request such as an instruction for a trimming position from a customer, an image quality instruction field for entering a request such as an instruction for image quality (color, density, contrast, etc.), and other instructions. And other instructions for filling in requests. These entry fields are areas for the customer to enter instructions and the like for the work process of print production in a free format (or to enter verbal instructions from the customer on the lab side). The contents entered in the instruction area 1a are often expressed by illustrations (for example, illustration of trimming positions) or abstract sentences (for example, “color bright, color slightly red”, etc.). It conveys the nuances.

  In addition, in each of the above-described instruction fields, in addition to direct instructions from the customer to each work process, customer requests such as finish print preferences, desires, and requirements are entered.

  FIG. 5 shows an order entry process executed by the CPU 21 of the order registration terminal 20 in the order entry process. Hereinafter, the order entry process will be described with reference to FIG. This process is a process executed when an order entry is instructed by the operation unit 23.

  First, an order entry screen is displayed on the display unit 22 (step S21). The order entry screen is a screen provided with input fields corresponding to data items that can be registered in the order DB 10a of the server 10. Order information is input from the order entry screen according to the entry items in the order information entry area 1a of the print order form 1 by the operator's operation of the operation part 23 (step S22). When the image (instruction image) in each instruction column of the instruction area 1b is read (step S23) and registration is instructed by the operation unit 23 (step S24; YES), the data of the order information that is input to the server 10 Then, each instruction image data of the read instruction area 1a is transmitted (step S25), and the order entry process ends. Each instruction image data is accompanied by identification data for identifying the read instruction field.

  When the server 10 receives the order information data and the instruction image data in the instruction area 1b from the order registration terminal 20 via the network N, the order NO. Thus, the order information is associated with each instruction image data that has been read, and is stored in the order DB 10a.

  FIG. 6 shows a data storage example of the order DB 10a. As shown in FIG. 6, the order DB 10a includes an order NO. For uniquely identifying an order for each order. Order NO. Customer No. stores data indicating the area and customer No. for uniquely identifying the customer. Area, order date area for storing data indicating the order date, and product No. for identifying the type of product. Product No. that stores data indicating Each area stores information to be entered in the order information entry area 1a of the print order form 1 such as an area. In addition, when reprinting occurs due to a complaint or the like, a redo instruction area for storing data indicating the contents of the redo instruction input from the order registration terminal 20, and when the work is completed for the order, the information management terminal 80 An instruction to store instruction image data obtained by reading a trimming instruction column of the print order form 1 and a comment area for storing data indicating comments about the customer from the operator, such as customer preferences and processing results input from Instruction 1 area, instruction image 2 area for storing instruction image data obtained by reading the image quality instruction field of the print order form 1, and instruction for storing instruction image data obtained by reading the other instruction field of the print order form 1 It has 3 image areas.

  When the order entry process of FIG. 3 is completed, in the image capturing process, the image capturing apparatus 30 captures an image to be printed (step S2). The image capturing device 30 reads an image from a negative film, a printed photograph, various media, etc., and orders NO. Is attached and transmitted to the server 10. The image data and order NO. When the incidental information is transmitted, the server 10 adds a new image ID to the transmitted image data, and orders NO. Together with this, it is stored in the image DB 10b. In addition, when image data is transmitted / received to / from each terminal in subsequent steps, incidental information is also transmitted / received together.

  Next, the trimming process is performed by the trimming terminal 40 in the trimming process on the order for which the image has been captured (step S3).

  FIG. 7 shows a trimming process executed by the CPU 41 of the trimming terminal 40 in the trimming process. CPU41 implement | achieves the control means of this invention by performing the said process by the software process by cooperation with the program memorize | stored in the memory | storage part of the trimming terminal 40. FIG. Hereinafter, the trimming process will be described with reference to FIG. This process is a process that is executed when trimming execution is instructed from the operation unit 43.

  First, when the server 10 is requested to transmit the instruction screen display data regarding the order for which the image capture is completed via the communication unit 46, the instruction screen display data is acquired from the server 10 (step S41). The instruction screen 421 is displayed on the display unit 42 (step S42). The instruction screen display data includes, for example, order information of the target order, comment data from a past worker regarding the customer who ordered the target order, and instruction image data in the trimming instruction column of the target order. In response to a transmission request from the trimming terminal 40, these data relating to the order for which the image capturing process has been completed are extracted from the order DB 10a and transmitted to the trimming terminal 40. The past comment data regarding the customer is the same customer NO. Of the data stored in the comment area of the order DB 10a. And the same product NO. The data regarding the past orders are extracted.

  An example of the instruction screen 421 is shown in FIG. As shown in FIG. 8A, the instruction screen 421 displays an order information display area 421a for displaying order information about an order to be trimmed next by the operator, and a process for displaying the contents of the trimming instruction for the order. An instruction content area 421b, a comment area 421c for displaying a comment from a past worker regarding a customer who has ordered this order, and a redo instruction for displaying instruction contents to be noted when this order is redo (reprint) It has a content area 421d. The instruction image data is displayed in the processing instruction content area 421b. Comment data extracted from the server 10 is displayed in the comment area 421c. The redo instruction content area 421d displays the data instruction content input from the order registration terminal 20 during reprinting and stored in the redo instruction area of the order DB 10a.

  Further, the instruction screen 421 has a past history button 421e, and when this past history button 421e is pressed, the server 10 displays past order information and instruction images of the same type of products of the customer corresponding to the order. When a data transmission request is made and these pieces of information are acquired, a past order list screen 422 shown in FIG. 8B is displayed. When the order for displaying the instruction image data is selected from the past order list by the operation unit 43, a processing instruction content list screen 423 relating to the selected order is displayed as shown in FIG. 8C.

  Next, when the communication unit 46 requests the server 10 to transmit the image data of the target order and the image data is acquired from the server 10 (step S43), a trimming screen is displayed on the display unit 42 (step S44). . When a trimming instruction is input by the operator via the operation unit 43 on the trimming screen (step S45), image processing such as image region clipping, image enlargement, and reduction is immediately performed on the image data according to the instruction. Thus, the image processed image data is displayed on the trimming screen.

  When registration is instructed after inputting the trimming instruction (step S46; YES), the trimming instruction information with the image ID attached is transmitted to the server 10 (step S47), and the trimming process ends. When an instruction not to register is input (step S46; NO), the trimming process for the order ends.

  When the server 10 receives the trimming instruction information, the received trimming instruction information is stored in the image DB 10b in association with the image data by the image ID.

  Note that the instruction screen 421 and the trimming screen can be switched by a switching button or a predetermined function key displayed on the screen, and the instruction screen 421 can be referred to even during the trimming operation.

  As described above, before the trimming operation, the contents of the processing instruction for the trimming process (request to the trimming process including customer preference, hope, request, etc.) entered in the print order form by the customer at the time of ordering are displayed as an image. Therefore, it is possible to appropriately convey the customer's request to the worker including the nuances such as the customer's personality and habit that have been entered. Also, as comments about customers, for example, “Do not cut the head when trimming”, “When trimming, the group photo should have left and right margins evenly”, etc. Since the information is displayed, it is possible to perform work that meets customer needs even if the worker is a new worker.

  The order for which the trimming process has been completed proceeds to the image quality determination process as shown in FIG. 3, and image quality determination correction processing is performed by the image quality determination terminal 50 (step S4).

  FIG. 9 shows image quality determination correction processing executed by the CPU 51 of the image quality determination terminal 50 in the image quality determination step. CPU51 implement | achieves the control means of this invention by performing the said process by the software process by cooperation with the program memorize | stored in the memory | storage part of the image quality determination terminal 50. FIG. Hereinafter, the image quality determination correction process will be described with reference to FIG. This processing is executed when the operation unit 53 instructs the execution of image quality determination.

  First, when the communication unit 56 requests the server 10 to transmit instruction screen display data regarding an order for which image capture has been completed, the instruction screen display data is acquired from the server 10 (step S51). The instruction screen 521 is displayed on the display unit 52 (step S52). The instruction screen display data includes, for example, order information of the target order, comment data from a past worker regarding the customer who ordered the target order, and instruction image data in the image quality instruction column of the target order. In response to a request from the image quality determination terminal 50, these data relating to the order for which the trimming process has been completed are extracted from the order DB 10a and transmitted to the image quality determination terminal 50. The past comment data regarding the customer is the same customer NO. Of the data stored in the comment area of the order DB 10a. And the same product NO. The data regarding the past orders are extracted.

  The instruction screens 521 to 523 displayed in step 52 have the same screen configuration as that described with reference to FIGS. 8A to 8C, and display image quality instructions.

  Next, when the communication unit 56 requests the server 10 to transmit the image data of the target order, and the image data of the target order is acquired from the server 10 (step S53), an image quality determination screen is displayed on the display unit 42. (Step S54). When an image quality correction instruction (for example, color correction, density correction, contrast correction, sharpness correction, etc.) is input by the operator via the operation unit 53 on the image quality determination screen (step S55), image quality correction processing according to the instruction is performed. Immediately applied to the image data, the image data subjected to the image quality correction processing is displayed on the image quality determination screen.

  After the image quality correction instruction is input, if the registration of the image quality corrected image is instructed (step S56; YES), the image quality correction instruction information with the image ID attached is transmitted to the server 10 (step S57), and the image quality determination correction is performed. The process ends. Even when an instruction not to register an image whose image quality has been corrected is input (step S56; NO), the image quality determination correction process ends.

  When the server 10 receives the image quality correction instruction information, the received image quality correction instruction information is stored in the image DB 10b in association with the image data by the image ID.

  Note that the instruction screen 521 and the image quality determination screen can be switched by a switching button or a predetermined function key displayed on the screen, and the instruction screen 521 can be referred to even during image quality determination work. It is.

  As described above, before the image determination operation, the processing instruction content (request to the image determination process including customer preference, hope, request, etc.) entered into the print order form by the customer at the time of ordering by the customer is an image. Therefore, it is possible to appropriately convey the customer's request to the worker including the entered customer's personality, nuances such as wrinkles. Also, as customer comments, for example, “preferred reddish color” or “preferred dark image even when instructed to be bright” is displayed. Therefore, even if the worker is a new worker, it is possible to perform work that meets customer needs.

  The order for which the image quality determination process is completed shifts to the synthesis process as shown in FIG. 3, and the synthesis process is performed by the synthesis terminal 60 (step S5).

  In the synthesizing terminal 60, the server 10 is requested to transmit image data, trimming instruction information and image quality correction instruction information for the order for which the trimming process and the image quality determination process have been completed, and text input content information included in the order information. Is received from the server 10, the image processing is performed on the image data based on the received information, and the image processed image data is transmitted to the server 10.

The order for which the synthesizing process is completed shifts to the printing process as shown in FIG. 3 (step S6).
In the printing process, the server 10 prints out the image data processed by the image according to the print size and the printing method specified by the order information of the image processed image data received from the composition terminal 60. The printer is determined, and the image processed image data is transmitted to the determined printer 70. In the printer 70, print processing is performed based on the print image data transmitted from the server 10.

  After completion of the printing process, the process proceeds to the inspection process (step S7), and the operator confirms (inspection) whether the printed product is in accordance with the order information. The product is then housed in a DP bag and shipped. In this inspection process, in the case of redoing (reprinting), the other column of the target order is displayed on the information management terminal 80, and if a complaint is entered, it is confirmed whether the complaint has been resolved. It is preferable to do so.

  Moreover, in the information management terminal 80, the operator of each process can input the above-mentioned comment regarding the customer from the operation unit 83. When a comment about the customer is input, the comment data is transmitted to the server 10 via the communication unit 86 and stored in the comment area of the target order in the order DB 10a.

  In FIG. 3, the image quality determination process is performed after the trimming process. However, these processes can be performed simultaneously or the order of the same order can be changed.

  As described above, according to the print production management system 100, in the order entry process, the order registration terminal 20 inputs the order information entered in the print order form 1 from the operation unit 23, and the print order form 1 The trimming instruction field, the image correction instruction field, and other instruction fields are read by the image reading unit 26 respectively, and the inputted order information data and the read instruction image data are stored in the order DB 10 of the server 10. In each work process such as a trimming process and an image determination process, instruction image data relating to an order to be worked on before the work by the worker is displayed on a terminal for performing each work, a customer-related comment based on the past history, and the like. An instruction screen is displayed.

  Therefore, since the request including the processing instruction for each work process entered in the print order form can be properly transmitted to the worker in each process of print production, the finished quality and customer satisfaction can be improved. it can. Also, by displaying comments about customers from past workers, it is possible for newcomers to perform work that meets customer needs. Furthermore, since it is not necessary to rotate items such as print order sheets in each process, it is possible to perform processing for the same order in a plurality of work processes, and it is possible to give the work processes a degree of freedom.

The description content in the above embodiment is a preferred example of the print production management system 100 according to the present invention, and the present invention is not limited to this.
For example, in the above embodiment, the worker inputs a comment about the customer after the work process ends. Same product NO. From the trimming instruction information and the image quality correction instruction information applied to the image data corresponding to, the server 10 may analyze the preference of the customer and display the analysis results on the instruction screens 421 and 521. In this way, the processing result can be automatically reflected in the subsequent work.

  In addition, the detailed configuration and detailed operation of the print production management system 100 can be changed as appropriate without departing from the spirit of the present invention.

1 is a diagram showing a system configuration of a print production management system 100 according to the present invention. It is a block diagram which shows the functional structure of the order registration terminal 20 of FIG. 3 is a flowchart showing a print production process performed using each device of the print production management system 100 of FIG. 1. 2 is a diagram illustrating an example of a print order form 1. FIG. 5 is a flowchart showing an order entry process executed by a CPU 21 of an order registration terminal 20 in the order entry process of FIG. 4. It is a figure which shows the example of data storage of order DB10a. 6 is a flowchart showing a trimming process executed by a CPU 41 of the trimming terminal 40 in the trimming step of FIG. (A) is a figure which shows an example of the instruction | indication screen 421 displayed on the display part 42 of the trimming terminal 40, (b) is a figure which shows the past order list screen 422, (c) is a process instruction content list screen FIG. 423 is a diagram illustrating an example of 423; 5 is a flowchart illustrating an image determination correction process executed by a CPU 51 of the image determination terminal 50 in the image determination step of FIG.

Explanation of symbols

100 Print production management system 10 Server 10a Order DB
10b Image DB
20 Order Registration Terminal 30 Image Capture Device 40 Trimming Terminal 50 Image Determination Terminal 60 Composition Terminal 70 Printer 80 Information Management Terminal

Claims (7)

In the print production management system that converts the order information entered in the print order form into electronic data and manages the work process of print production based on the order information converted into the electronic data,
Input means for inputting order information in accordance with the entry items of the print order form;
Image reading means for reading the written content entered in the specific area of the print order form as image data;
Storage means for storing the order information input by the input means and the read image data in association with each other;
Control means for acquiring the order information and the image data from the storage means, and displaying the order information and the image data on a display screen of a display means;
A print production management system characterized by comprising:   The print production management system according to claim 1, wherein the display unit is provided in a work process of print production.   The said control means acquires the said order information and said image data with respect to the order of work object from the said memory | storage means, It displays on the display screen of the said display means before the print production work by an operator. The print production management system according to 1 or 2. The print production work process consists of a plurality of processes,
The specific area of the print order form consists of a plurality of areas corresponding to the work process,
The said control means acquires the said order information and the said image data according to the said work process from the said memory | storage means, and displays them on the display screen of the said display means. The print production management system according to item. The order information includes information on the type of product,
The storage means stores the order information and the image data in association with customer identification information for identifying the customer who ordered the order,
The control means further acquires, from the storage means, the order information and the image data for the same type of product ordered in the past from the customer who has ordered the work order, and displays the order information on the display screen of the display means. The print production management system according to claim 1, wherein the print production management system is displayed. The order information includes information on the type of product,
A comment input means for inputting a comment from an operator regarding the customer who ordered the order after the print production work process is completed;
The storage means stores the order information and the image data in association with customer identification information for identifying a customer who has ordered the order, and associates the input comment information with the order information. Remember,
The control means further acquires comment information corresponding to the same type of product ordered in the past from the customer who ordered the work order, and displays it on the display screen of the display means. The print production management system according to any one of claims 1 to 5. In the print production management method for converting the order information entered in the print order form into electronic data and managing the work process of print production based on the order information converted into the electronic data,
Inputting the order information in accordance with the entry of the print order form;
A step of reading the content entered in a specific area of the print order form as image data;
Storing the input order information and the read image data in association with each other in a storage unit;
Obtaining the order information and the image data from the storage means and displaying them on a display screen of a display means;
A print production management method comprising:

Images