JP2005208800A - Record medium system for member - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To remove troublesomeness in managing a member's maintenance schedule and promote the reception of an order for the maintenance. <P>SOLUTION: A recording medium system for members is provided with; reading means 5 and 25 which receive a recording medium for members 50 in which member identification information is recorded and read the member identification information; a maintenance information storage means 105 for storing maintenance information, which can specify a date when a member's vehicle is to be maintained next time, in association with the member identification information; a determination means 6 which determines whether the next-time maintenance date stored in the maintenance information storage means 105 in association with the member identification information read by the reading means 5 and 25 is within a prescribed reporting period of time; and reporting means 3, 8, 5 and 25 which report to that effect if the date is determined to be within the reporting period by the determination means. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention uses the member recording medium possessed by the member user to notify the member user that the next maintenance date for each member user's vehicle is near, so that The present invention relates to a member recording medium system for inviting maintenance orders.

  In recent years, for the purpose of improving service to customers and acquiring fixed customers, member recording media such as membership cards are issued to users, and each customer (member user) using the member recording media In addition, there is a recording medium system for members that gives a valuable value of a predetermined size that can be used for purchasing services such as points.

  However, in these conventional member recording medium systems, points are given according to use, and although the effect of fixing customers can be expected, other stores providing similar services, such as gas stations, for example In order to improve the service to members, the maintenance that is not usually performed, for example, when the scheduled date for vehicle inspection or oil change is approaching, is notified to the member and recognized. In addition, there is a request from the store that the member wants to improve the convenience of the member by eliminating the complexity of managing the maintenance schedule such as the scheduled date of vehicle inspection and oil change, etc. However, the conventional member recording medium system has a problem that it cannot respond to these requests.

  The present invention has been made paying attention to such problems, and it is possible to improve the convenience of the member by eliminating the trouble of managing the maintenance schedule by the member user, and to call for an order for the maintenance. It is an object of the present invention to provide a recording medium system for members that can be used.

In order to solve the above problems, the recording medium system for a member of the present invention provides:
Receiving means for receiving a member recording medium in which member identification information capable of individually identifying a member user is recorded, and reading the member identification information recorded on the received member recording medium;
Maintenance information storage means for storing maintenance information capable of specifying a next maintenance target date related to the member user's vehicle in association with the member identification information;
The next maintenance target date specified based on the maintenance information stored in association with the member identification information read by the reading means in the maintenance information storage means is within a predetermined notification period. Determining means for determining whether or not
On the condition that the next maintenance target date is determined to be within a predetermined notification period determined by the determination means, the next maintenance target date is within a predetermined notification period. An informing means for informing
It is characterized by having.
According to this feature, the next maintenance target date specified by the determination unit based on the maintenance information stored in the maintenance information storage unit in association with the member identification information read by the reading unit. Is determined within a predetermined notification period, and when it is within the predetermined notification period, the notification means notifies that effect, It is possible to confirm that the maintenance target date is approaching without managing the maintenance schedule, so that the convenience of the member can be improved, and the order for the maintenance can be evoked by the notification.

The member recording medium system according to claim 2 of the present invention is the member recording medium system according to claim 1,
A notification period change setting means for changing and setting the predetermined notification period is provided.
According to this feature, the notification period can be changed as appropriate according to the demand of each introducer of the system, for example, a gas station that is a store.

The member recording medium system according to claim 3 of the present invention is the member recording medium system according to claim 1 or 2,
The member recording medium includes a display unit that allows a member user to visually confirm that the next maintenance target date is within a predetermined notification period,
The informing means includes recording means for informing member users by recording on the display section that the next maintenance target date is within a predetermined informing period that is predetermined. .
According to this feature, by recording that the next maintenance target date is within a predetermined notification period set on the display unit of the recording medium for the member carried by the member user, By visually observing the display unit, it is possible to perceive that the next maintenance date is within a predetermined notification period, which can be further improved for the convenience of member users, and the maintenance order rate. Can also be improved.

The member recording medium system according to claim 4 of the present invention is the member recording medium system according to claim 3,
The display unit is characterized in that the recorded contents can be rewritten repeatedly.
According to this feature, by making it possible to rewrite the recorded content of the display unit repeatedly, more notification content can be displayed in a display mode that is easy to view in a limited display area of the display unit.

The member recording medium system according to claim 5 of the present invention is the member recording medium system according to any one of claims 1 to 4,
A valuable value assigning means for granting a member user a valuable value of a predetermined size that can be used to purchase a service according to the usage amount;
A value updating means for adding and updating the value of the value provided by the value adding means to the value of the accumulated value specified from the value specifying information recorded in the member recording medium;
With
The notification means performs a maintenance reservation for the maintenance target in advance from the next maintenance target date before the predetermined maintenance period, so that the value larger than the value that can be used for purchasing the service that is normally given is provided. That early reservation valuable value will be granted,
The valuable value assigning means is characterized in that the early reservation valuable value is given to a member user on the condition that there is a maintenance reservation for the maintenance target before a predetermined period in advance from the next maintenance target date. .
According to this feature, the early reservation valuable value is given, so that it is possible to evoke the implementation of maintenance reservations for the maintenance target before the predetermined period from the next maintenance target date, and further orders for maintenance The rate can be improved.

The member recording medium system according to claim 6 of the present invention is the member recording medium system according to claim 5,
An early reservation valuable value change setting means for changing and setting the magnitude of the early reservation valuable value provided by the valuable value providing means is provided.
According to this feature, the magnitude of the early reservation valuable value can be appropriately changed according to the demand of each introducer of the system, for example, a gas station that is a store.

Examples of the present invention will be described below.
An embodiment of the present invention will be described with reference to the drawings. First, FIG. 1 is a block diagram showing an overall image of a member recording medium system of the present embodiment. In this embodiment, the member recording medium system of the present invention is applied to a self-gas station. However, the present invention is not limited to this, and the member recording medium system of the present invention is not limited to this. Needless to say, it can be used for various purposes.

  As shown in FIG. 1, the member recording medium system of the present embodiment includes a refueling island unit 1 provided in a one-to-one correspondence with a refueling machine 2 installed on each refueling island of a gas station, A self-system controller (SSC) 3 for managing each refueling island unit 1 installed on a refueling island; a POS terminal 4 installed in a gas station office and used for sales other than refueling; The POS terminal 4 and the SSC 3 are connected so that data communication is possible, and the card reader / writer 5 connected to the POS terminal 4 or the card reader / writer 25 described later provided in the refueling island unit 1 accepts the payment. It is mainly composed of a management computer 6 for managing a membership card, which is a member recording medium used.

  The POS terminal 4 is connected to a sales management computer installed in a sales management center (not shown), and collects and manages sales information in the POS terminal 4, and the management computer 6 also has a management computer 6. It is connected to a management server for grasping the usage status of each member user.

  First, the oil island unit 1 used in the present embodiment will be described. The oil island unit 1 is a device for paying out a fuel charge supplied by the fuel filler 2, as shown in FIG. Inserted into the operation panel 9 that can be opened and closed is a bill insertion slot 11 that is capable of inserting bills that are money, a new refueling card can be issued, and a membership card 50 issued to a member. The total amount (total amount or tax-excluded amount) of banknotes inserted from the card issuing slot 10 and the banknote slot 11, and the refueling card or member card 50 inserted from the card issuing slot 10 The remaining amount based on the recorded information (total remaining amount or remaining amount after tax) and the amount display unit 13 for sequentially displaying the total amount of the inserted bills and the oil type selection switches 12a to 12d are selected. The unit price display unit 14 for displaying the unit price per liter of the oil type and the refuelable oil for displaying the amount of oil that can be supplied with the selected oil type based on the amount displayed in the amount display unit 13 A display switch 12e for switching the display contents of the amount display section 15 and the amount display section 13 between the normal display and the tax-excluded amount, and the contents displayed on the amount display section 13 based on the display switch 12e are usually The indicator 46a, 46b indicating whether it is a display amount or a tax-reduction amount, and the oil type nozzle selected by the user at the start of refueling are unlocked, and the deposit to the remaining amount of the inserted banknote is confirmed and The decision switch 12f that does not accept subsequent bill insertion and the value use enabling process for adding the accumulated points to the remaining amount are performed. And point encashment switch 12g is operated, a speaker 8 for outputting by voice a notification message constituting the notification means in the present invention, is provided.

  Inside the operation panel 9, the recorded information of the membership card 50 inserted from the card issuing slot 10 and the refueling card issued is read or written so as to be connected to the card issuing slot 10. At the same time, it is connected to the card reader / writer 25 serving as a reading means and a notifying means for carrying out printing and erasing of a rewrite display section 52, which will be described later, provided on the membership card 50, and the bill insertion slot 11. In addition, a bill identifying unit 27 for identifying the authenticity of the bill inserted from the bill insertion slot 11 and the bill type is provided.

  Each of the card reader / writer 25 and the bill recognition unit 27 is mounted on a main board on which the above-described display units, switches, indicators, and the like are mounted, and a control microcomputer 48 that controls the entire refueling island unit 1 is mounted. They are connected via an interface unit 53, and can exchange data with the control microcomputer 48 via these interface units 53.

  Further, on the main board on which the control microcomputer 48 is mounted, a storage unit 38 capable of storing various data in various processes performed by the control microcomputer 48, a display driver 47 that performs display control of each display unit, Both between the voice synthesizer 16 for synthesizing a notification message from the management computer 6 and outputting it from the speaker 8, the communication device 54 that enables data transmission / reception with the fuel filler 2, and the SSC 3. And a communication unit 49 for enabling data communication in the direction, which can receive various instruction data and setting data from the SSC 3, and data of input money and data of settlement contents In addition, the card ID of the refueling card or member card used for the settlement, the enabling request based on the operation of the point cashing switch 12g, etc. Transmitted to C3, and is capable of receiving a notification message from the management computer 6 connected through the SSC3.

  Next, the SSC 3 used in the present embodiment will be briefly described. The SSC 3 includes a display unit and a transparent touch panel on which the status and management menu of the refueling island unit 1 installed on each refueling island are displayed. The computer is a dedicated computer provided on the entire surface, and relays settlement information, enabling request, etc. from the refueling island unit 1 to the management computer 6, and from the management computer 6 to the refueling island unit 1. When it is determined that there is a maintenance target day within the notification period in the maintenance notification process (see FIG. 9) performed in the management computer 6 described later, The device ID of the refueling island unit 1 for identifying the refueling island unit 1 that is receiving the membership card, and the maintenance pair within the notification period. The maintenance information corresponding to the date and the maintenance target date is displayed on the display unit, so that the contents are notified to the staff of the stand, and the notification means of the present invention is also provided by the SSC 3 Is formed.

  Next, the POS terminal 4 used in the present embodiment will be briefly described. The POS terminal 4 of the present embodiment has a normal cash register function and sales management computer installed in a sales management center with sales information. The sales management computer can grasp and manage the sales situation and the contents of the sales product (service), and the connected card reader / writer 5 can receive the membership card 50. Regarding sales in a certain case, usage information including the card ID read from the membership card 50 is transmitted to the management computer 6 together with the sales transmitted to the sales management computer.

  Next, the management computer 6 used in the present embodiment will be described with reference to FIG. 4. The management computer 6 is stored in a storage device 105 (to be described later) in a data bus 101 that transmits and receives data inside the computer. Points based on the processing program being used, registration of new membership cards in the card management database (DB), which will be described later, and points added based on the amount used and the point giving unit, and added to the accumulated points Early reservation point grant processing (see FIG. 10) for determining whether the reservation corresponds to the early reservation and giving an early reservation point that has been set and adding and updating the accumulated points, History storage processing for storing membership card usage history, and point grant unit change processing for updating point grant units The CPU 102 that performs the point enabling process for adding the accumulated accumulated points to the balance, the maintenance notification process (see FIG. 9) described later, the RAM 103 used as a work memory, and the like, outputs time information and calendar information An RTC 104, a storage device 105 including a magnetic disk and a magneto-optical disk, an input device 106 including a keyboard and a mouse, a display device 107 for displaying and outputting various information, a printer 108 for printing various information, the POS terminal 4 and the SSC 3 Data communication through an input interface (I / F) 110 to which a communication unit 109 for performing data communication of the card, a card reader / writer 120 for reading and recording information of a newly issued member card 50, and a telephone line with the management server. Digital service unit (D U) 111 is connected is a conventional computer.

  In addition to the processing program for executing the processing of the management computer 6, the storage device 105 includes a card management database (DB) shown in FIG. 5 (a) and member information shown in FIG. 5 (b). A DB and a usage history database (DB) in which usage history of the membership card 50 is registered are stored.

  In the card management database (DB) of this embodiment, as shown in FIG. 5A, the member type (normal and VIP in this embodiment) is associated with the card ID recorded on the member card 50. (3 types of gold), refueling unit price, remaining amount, point grant unit, accumulated points, expiration date of point grant unit, latest use date are stored, and the contents stored in these card management database (DB) and membership card The remaining amount and the accumulated number of points stored in 50 can be collated, and the point grant unit registered for the card ID of the member card 50 used for the settlement is used for the settlement. Based on the usage amount, the number of points to be given is determined, and the determined number of points is added and updated to the cumulative number of points.

  When the application condition set on the point setting screen (not shown) displayed on the display device 107 is satisfied, the point grant unit set corresponding to the application condition is the card management database. By registering with the point grant unit stored in (DB), the point grant unit is automatically applied.

  Further, in the member information database (DB) of the present embodiment, as shown in FIG. 5B, each member user can be individually identified and each member card 50 can be individually identified. In addition to the member user's attribute information such as name, gender, age, address, etc. of the member user, the member user's vehicle ( Vehicle-related information such as vehicle number, year, model, etc., and maintenance information related to the vehicle, the next vehicle inspection date, the reservation acceptance date for the vehicle inspection, the next legal inspection date, The next coating date based on the previous polymer coating processing date, the reservation acceptance date for the next coating date, and the next oil replacement date based on the previous oil replacement date are stored, and the member is stored. The broadcast database (DB) have been formed is developed information memory means of the present invention, these various types of information are registered on the basis of the membership registration and usage history is managed by being updated.

  Further, in the management computer 6 of the present embodiment, a notification period setting screen shown in FIG. 6 for changing and setting a notification period for performing maintenance notification is displayed on the display device 107, and the notification period setting screen is displayed. In each maintenance target date, specifically, the next vehicle inspection date, the next legal inspection date, the next coating date, and the next oil change date can be selected and set at the bottom of the setting screen. At the location, there is a selection input section for “setting”. After selecting the notification period for each maintenance target date, the selection input section for “setting” is selected and input, so that each selected maintenance target date is displayed. Is stored, and these notification period setting screens are displayed and the notification period setting acceptance process is performed by the CPU 102, so that the notification period change setting in the present invention is performed. Stage is formed.

  Further, the management computer 6 of the present embodiment accepts early reservations for vehicle inspection maintenance and coating as an early reservation target, and the early stage shown in FIG. 7 for changing and setting the setting contents regarding these early reservations. The reservation setting screen is displayed on the display device 107. In the early reservation setting screen of this embodiment, each maintenance is performed for each next vehicle inspection date and next coating date. Membership in the case of early inspection and coating early reservation items and early reservations for selecting the predetermined period (early reservation period) of how early the reservation will be made from the target date. There is an early reservation P item that selects the size of the early reservation point, which is the value of the early reservation valuable value given to the user. The setting contents related to early reservation can be changed and set, and the early reservation setting accepting process for displaying the early reservation setting screen and accepting the setting contents related to early reservation is executed by the CPU 102, so that Reserved valuable value change setting means is formed.

  Next, the member card 50, which is a member recording medium used in the present embodiment, will be described with reference to FIG. 8. The member card 50 of the present embodiment can be repeatedly recorded and erased on one side thereof. The rewrite display unit 52 has a rewrite display unit 52 as a display unit, and has a magnetic print layer on which data can be recorded on the back surface. The magnetic print layer has a record that can identify each member card 50 individually. Data such as a card ID as medium identification information, a remaining amount, a refueling unit price, a cumulative number of points, a previous use date, member type data, and the like are recorded by each card reader / writer and printed on the rewrite display unit 52 And erasing are also performed by the card reader / writer.

  The rewrite display unit 52 is roughly divided into three areas. The upper area of the rewrite display unit 52 includes the amount of fuel and the unit price of the gas station, the remaining amount of the card and the amount paid in cash, and the latest refueling. Each member user has a prepaid display area 54 in which display information related to refueling such as the date of use, the number of points given by refueling, the cumulative number of points, etc., and money related to refueling are recorded and displayed. Or information about the vehicle of the member user, such as the member type, member user name, expiry date of the point granting unit, card ID, the date of the next vehicle inspection or reservation for the vehicle inspection maintenance, the previous oil change date or the next time Member information display area 56 for recording and displaying information such as oil change date, next coating date and coating reservation date, and the member information table When the card 56 is sandwiched between the area 56 and the prepaid display area 54 and the message information to the holder, specifically the next maintenance target date is approaching within the notification period, these maintenance target dates are approaching. A message information display area 55 in which a notification message indicating that the point is available, a usable notification message for notifying that the point is usable, and the like is recorded and displayed, and is displayed in each display area (display range). Are colored in different colors corresponding to each display area, such as yellow for the prepaid display area 54, colorless for the message information display area 55, and pink for the member information display area 56. Thus, each display area (display range) can be easily identified visually.

  Further, in the present embodiment, the point display section 57 is printed in the prepaid display area 54 for printing the number of points newly given by the current use and the total number of points updated by adding the number of newly given points. By doing this, the number of points given by the member user, for example, the number of early reservation points given by reservation for car inspection maintenance and early reservation for coating processing, and the relevant points were added and updated. The cumulative number of points can be confirmed.

  Further, in the message information display area 55, as shown in FIG. 8, for example, a notification message transmitted from the management computer 6, “the vehicle inspection date is approaching within two months. Then, the points will be tripled. The message “Reservation as soon as possible!” Will be printed, and in this way, member users will have 2 inspection days, which is the maintenance target date. You will be able to confirm at any time without going to a gas station that you are approaching within a month, and that you can get early reservation points larger than usual if you make an early reservation, and if you make an early reservation by when you make an appointment, In addition to avoiding inconveniences caused by accidentally forgetting the date of vehicle inspection by member users, for gas stations, there are orders for vehicle inspection and maintenance. Although it is preferable because it is possible to urge the implementation of early reservation, the present invention is not limited to this. The notification may be performed by voice only at the fueling island unit 1.

  Hereinafter, the maintenance notification process performed in the member recording medium system of the present embodiment will be described with reference to FIG. It is assumed that the member card 50 has already been issued to the member user and refueling will be described as an example of the service to be used.

  When a member user inserts his / her member card 50 into the card issuance slot 10 of the refueling island unit 1 for refueling, for example, the recorded information is read from the member card 50 by the card reader / writer 25, and the read Of the recorded information, a license request including the card ID, the remaining amount data, and the device ID uniquely assigned to the refueling island unit 1 is transmitted to the management computer 6 via the SSC 3.

  The management computer 6 that has received this use permission request specifies the remaining amount and the refueling unit price stored in the card management DB in correspondence with the card ID included in the received use permission request, and the specified remaining amount And the remaining amount included in the received use permission request are matched, and if the matching is matched, the use permission information including the specified refueling unit price is returned to the refueling island unit 1 that transmitted the use permission request. If the verification does not match, the member card 50 cannot be used by returning an error message to the refueling island unit 1.

  Based on the reception of the license information, the control microcomputer 48 displays the remaining amount read from the member card 50 on the amount display unit 13. At this time, when the user wants to display the display contents as the amount of consumption tax or to display the normal amount, the user can switch the display appropriately by pressing the display switch 12e. The display contents currently displayed on the amount display unit 13 are indicated by corresponding indicators 46a and 46b being lit individually.

  At this stage, when the member user selects the oil type, the unit price corresponding to the oil type is calculated based on the oil supply unit price corresponding to the regular included in the use permission information (for example, premium is 10 yen added). The amount of oil that can be refueled with the amount displayed on the unit price display unit 14 and the amount displayed on the unit price display unit 13 is calculated based on the amount and the unit price displayed on the unit price display unit 14 and can be refueled. It is displayed on the oil amount display unit 15.

  When the refuelable oil amount displayed on the refuelable oil amount display unit 15 is less than the amount desired by the member user, the member user can select a desired amount of money, for example, 1000 yen from the bill insertion slot 11. By inserting two banknotes, 2000 yen, the denomination of the inserted banknote is identified by the banknote identification unit 27 and output to the control microcomputer 48, and the remaining amount of the money amount display unit 13 is The total amount to which the input amount has been added is sequentially displayed, and the amount of oil displayed on the refuelable oil amount display unit 15 is also increased.

  When the member user operates the determination switch 12f at a stage where the oil amount displayed on the refuelable oil amount display unit 15 exceeds a desired amount, the oil type selected by the member user in the refueling machine 2 Refueling can be carried out by releasing the lock of the nozzle.

  Then, by carrying out refueling, the amount of oil that has been refueled is output from the refueling machine 2 to the refueling island unit 1, so that the refueling price is calculated and subtracted sequentially from the amount display unit 13. As the display unit 13 subtracts, the oil amount displayed on the refuelable oil amount display unit 15 is also subtracted and updated. Then, by carrying out a desired amount of refueling and returning the oil type nozzle to the refueling machine 2, the refueling fee subtracted from the amount of the amount display unit 13 up to that point, the amount of money inserted by the inserted bill, and the amount display unit The usage information including the new remaining amount displayed in 13, the card ID, and the device ID is transmitted to the management computer 6 via the SSC 3.

  Based on the reception of the usage information, the management computer 6 registers the card ID, the usage code, and the usage amount (refueling fee) in the usage history DB in association with the usage date as the usage history of the member card 50. While specifying the remaining amount, the point grant unit and the expiration date registered in the card management DB corresponding to the card ID, the new remaining amount included in the usage information is updated and registered in the specified remaining amount. , It is determined whether it is within the specified usage deadline, and if it is within the usage deadline, the number of points newly granted is calculated from the specified point granting unit and the refueling fee (usage amount) included in the usage information Then, the calculated number of points is added to the accumulated number of points in the specified card management DB and updated to give points, and the date is registered as the latest use date. . If the expiration date has passed, points are awarded in the lowest point grant unit.

  After updating these card management DBs, the management computer 6 performs the maintenance information notification process shown in FIG. In this maintenance information notification process, first, each maintenance target date stored in the member information DB in association with the card ID included in the received usage information, specifically, the next vehicle inspection date, the next legal inspection date, The next coating date and the next oil change date are extracted and specified (S1), and any one of the specified maintenance target dates is within the notification period set on each maintenance target date on the notification period setting screen. It is determined whether or not (S2).

  In the determination, if there is a maintenance target date within the notification period, the process proceeds to S3, and the refueling island unit 1 that is receiving the member card 50 of the member user is included in the received usage information. By notifying SSC 3 of all the maintenance target dates identified from the device ID and determined to be within the notification period, the maintenance contents corresponding to the maintenance target date, and the device ID (S3), the display unit of SSC 3 By displaying the device ID of the refueling island unit 1, all the maintenance target days determined to be within the notification period, and the maintenance contents corresponding to the maintenance target date, the staff of the stand can select which refueling island. Member users who are refueling in Unit 1 can perceive that the maintenance target date is coming soon. By doing so, member users who come to the refueling store can receive orders. For So that the can be carried out without omission sales of such interrogation. In the case of oil exchange or the like, when payment is performed at the POS terminal 4, these notifications are made to the POS terminal 4 instead of the SSC 3.

  And after performing notification to these SSC3, it progresses to S4, it is determined whether there are a plurality of maintenance object days determined to be within the notification period, and if there are a plurality, the process proceeds to S5. If not, the process proceeds to S6.

  In S5, among the plurality of maintenance target days determined to be within the notification period, it is specified whether an early reservation is set for the closest maintenance target day, and an early reservation is set, When the maintenance target date is the next vehicle inspection date or the next coating date, the details of the early reservation setting, specifically, as described above, the content of the early reservation is “Reservation of vehicle inspection and maintenance before one month” Then, the points will be tripled. Reservation as soon as possible! ”Or“ If you make a coating reservation before 2 weeks, the point will be doubled. Reservation as soon as possible! ” A notification message including contents is generated, and the generated notification message is added to the received interest together with various information such as a new remaining amount after subtraction update, the number of granted points, and a new cumulative number of points. Various data such as the remaining amount and the number of points recorded on the membership card 50 based on the reception of the update completion information by returning the update completion information to the refueling island unit 1 specified from the device ID included in the information Is updated, and a notification message included in the update completion information is printed in the message information display area 55 as shown in FIG. 8, discharged from the card issuing slot 10, and returned to the member user. On the other hand, the voice synthesizing unit 16 synthesizes the voice and outputs the voice from the speaker 8 so as to notify the member user that the maintenance target date is approaching.

  On the other hand, in S6, whether the maintenance target date determined to be within the notification period is the maintenance target date subject to early reservation, that is, the maintenance target date is the next vehicle inspection date or the next coating date. If the maintenance target date is the next vehicle inspection date or the next coating date, the content of the early reservation setting, specifically, as described above, If you make a reservation for vehicle inspections before the month, the points will be tripled. Make reservations as soon as possible! ”Or“ If you make a coating reservation before two weeks, the points will be doubled. Make reservations early! ”And other information related to the early reservation, and the generated notification message includes a new remaining amount after subtraction update, various information on the number of granted points, and a new cumulative number of points. To the refueling island unit 1 specified from the device ID included in the received usage information as update completion information, based on the reception of the update completion information, Various data such as the number of points and printing are updated, and a notification message included in the update completion information is printed in the message information display area 55 as shown in FIG. While being returned to the user, the voice synthesizing unit 16 synthesizes the voice and outputs the voice from the speaker 8 so that the member user is notified that the maintenance target date is approaching. ing.

  A member user who recognizes that early reservation is advantageous based on a notification message output by voice from the speaker 8 or a notification message printed in the message information display area 55 of the returned member card 50 may perform vehicle inspection. In the case of making an early reservation for maintenance or coating processing, the member card 50 is inserted into the card reader / writer 5 when he / she goes to the POS terminal 4 and presents his / her member card indicating that the vehicle inspection / maintenance or coating processing reservation is to be made. At the same time, by selecting “reservation” from the menu of the POS terminal 4, a reservation reception screen (not shown) is displayed, and it is possible to input maintenance contents to be reserved, a reservation date, and the like on the reservation reception screen.

  Reservation information including the maintenance contents received on the reservation reception screen and the reservation date, and the card ID read from the card reader / writer 5 are transmitted to the management computer 6, whereby the reservation included in the reservation information is received. The date is registered in the reservation date item stored in the member information database in association with the card ID and the maintenance content included in the reservation information.

  Then, based on the registration of a new reservation date in the member information database, the early reservation point giving process shown in FIG. In this early reservation point assigning process, first, as shown in FIG. 10, it is determined whether or not the registered content of the new reservation date corresponds to the early reservation (Sb1).

  Specifically, whether the maintenance contents for which the reservation date has been newly registered are subject to early reservation (in this example, both the vehicle inspection and maintenance that can be reserved and the coating process are subject to early reservation. If the reservation date is registered, all the items are determined to be subject to early reservation), and the day is changed from the maintenance target date corresponding to the registered reservation date to the early reservation setting screen. Thus, it is determined whether or not the registration content of the new reservation date corresponds to the early reservation by determining whether it is before the early reservation period set for the maintenance target date.

  If it is determined in the determination that it corresponds to an early reservation, the process proceeds to Sb2, and from the maintenance target date corresponding to the newly registered reservation date, with respect to the maintenance target date on the early reservation setting screen. Based on the setting contents of the early reservation points set in the above, the size of the grant points to be given to the reservation is specified. Specifically, for example, as shown in the early reservation setting screen shown in FIG. 7, if 3 times is set in the early reservation P of the vehicle inspection early reservation, the number of points that is twice as much as the predetermined granted points given to the vehicle inspection maintenance By specifying the number as the number of points to be given as an early reservation point and granting the remaining grant points other than the specified reservation point at the time of actual vehicle inspection maintenance settlement, a total of three times points are granted. In addition, if double is set in the early reservation P of the early coating reservation, the specified grant point given to the coating process is specified as the number of early reservation points, and the specified reservation at the time of actual coating processing settlement By giving the remaining grant points other than points, a total of double points are granted.

  Then, the number of points specified in this way is added and updated to the number of points stored corresponding to the card ID in the card management database (Sb3), and the added number of points and the updated accumulated points are updated. By returning the reservation completion information including the number to the POS terminal 4, the number of assigned points and the updated total number of points are updated and recorded, and then the member card 50 is returned from the card reader / writer 5.

  In this embodiment, early reservation points are assigned and added at the time of reservation. However, the present invention is not limited to this, and these early reservation points are actually necessary, for example, in vehicle inspection and maintenance. In the case of changing according to the usage amount as in the case of granting according to the cost, the granting and addition may be performed at the time of actual vehicle inspection maintenance settlement.

  As described above, according to the present embodiment, in the maintenance notification process performed in the management computer 6 serving as the determination means, the membership information database serving as the maintenance information storage means is read by the card reader / writers 5 and 25 serving as the reading means. It is determined whether or not the next maintenance target date stored in association with the card ID that is the member identification information is within a predetermined notification period (S2), and within the predetermined notification period Is displayed on the display section of the SSC 3 serving as the notification means and the message information display area 55 of the membership card 50, and is also output by voice from the speaker 8 of the refueling island unit 1 serving as the notification means, Since it will be notified to member users and gas station staff, the member users must manage the maintenance schedule themselves. In addition, it is possible to confirm that the maintenance target date is approaching, so that the convenience of the member can be improved, and at the gas station side, it is possible to evoke an order for the notified maintenance by these notifications. it can.

  Moreover, according to the present Example, by providing the notification period setting screen as a notification period change setting means, the notification period can be appropriately changed according to the demand of each gas station that is an introducer of the system.

  In addition, according to the present embodiment, the next maintenance target date is within a predetermined notification period that is set in advance in the message information display area 55 that is a display unit of the member card 50 that is a member recording medium carried by the member user. As a result, the member user can perceive that the next maintenance target date is within a predetermined notification period determined anytime and anywhere by visually checking the message information display area 55. It is possible to further improve the convenience for member users and improve the order rate for maintenance.

  In addition, according to the present embodiment, the membership card 50 is a rewrite card that can rewrite the recorded contents of the message information display area 55 as a display unit, thereby increasing the display area of the limited message information display area 55. Can be displayed in an easy-to-see display mode.

  In addition, according to the present embodiment, an early reservation point that is an early reservation valuable value is given to a member user, so that the maintenance reservation for the maintenance object before the predetermined period from the next maintenance object date is performed in advance. It can be aroused and the order rate for maintenance can be further improved.

  Moreover, according to the present embodiment, by providing an early reservation setting screen serving as an early reservation valuable value change setting means, the early reservation valuable value becomes large according to the demand of each gas station that is an introduction of the system. The contents of the reservation P can be changed as appropriate.

  Although the embodiments of the present invention have been described with reference to the drawings, the specific configuration is not limited to these embodiments, and modifications and additions within the scope of the present invention are included in the present invention. It is.

  For example, in the above embodiment, a rewrite magnetic card is used as the member card 50 which is a member recording medium, but the present invention is not limited to this, and the recording medium used for these member cards is An IC card having a rewrite function or a normal magnetic card or IC card having no rewrite function may be used.

  In the above embodiment, the management computer 6 is provided to store and manage information on member users including vehicle maintenance information of each member user in the member information table. However, the present invention is not limited to this. For example, in the case where an IC card with high security is used as a recording medium for a member, the maintenance target date or the like is added to each member card in which the card ID is recorded without providing the management computer 6. May be stored, and the maintenance information storage means may be configured by the member card.

  In the embodiment, the maintenance computer process is performed in the management computer 6 as a determination means for determining whether or not the next maintenance target date is within a predetermined notification period. The present invention is not limited to this. For example, as described above, when the maintenance information storage means is constituted by a membership card, the membership card 1 or the POS terminal 4 uses the membership card. The maintenance notification process may be performed based on the maintenance target date recorded in the above and a preset notification period.

It is a block diagram which shows the whole structure of the recording medium system for members in the Example of this invention. It is a front view which shows the fueling island unit used for the Example of this invention. It is a block diagram which shows the structure of the oil supply island unit used for the Example of this invention. It is a block diagram which shows the structure of the management computer used for the Example of this invention. (A) is a figure which shows the card | curd management database in the management computer used for the Example of this invention, (b) is a figure which shows the member information database in the management computer used for the Example of this invention. It is a figure which shows the alerting | reporting period setting screen in the management computer used for the Example of this invention. It is a figure which shows the early reservation setting screen in the management computer used for the Example of this invention. It is a figure which shows the membership card used for the Example of this invention. It is a flowchart which shows the processing content of the maintenance alerting | reporting process in the management computer used for the Example of this invention. It is a flowchart which shows the processing content of the early reservation point provision process in the management computer used for the Example of this invention.

Explanation of symbols

1 Refueling Island Unit 2 Refueling Machine 3 Self-System Controller 4 POS Terminal 5 Card Reader / Writer 6 Management Computer 50 Membership Card

Claims (6)

Receiving means for receiving a member recording medium in which member identification information capable of individually identifying a member user is recorded, and reading the member identification information recorded on the received member recording medium;
Maintenance information storage means for storing maintenance information capable of specifying a next maintenance target date related to the member user's vehicle in association with the member identification information;
The next maintenance target date specified based on the maintenance information stored in association with the member identification information read by the reading means in the maintenance information storage means is within a predetermined notification period. Determining means for determining whether or not
On the condition that the next maintenance target date is determined to be within a predetermined notification period determined by the determination means, the next maintenance target date is within a predetermined notification period. An informing means for informing
A recording medium system for members, comprising:   The member recording medium system according to claim 1, further comprising notification period change setting means for changing and setting the predetermined notification period. The member recording medium includes a display unit that allows a member user to visually confirm that the next maintenance target date is within a predetermined notification period,
The informing means includes recording means for informing the member player by visually observing on the display section that the next maintenance target date is within a predetermined informing period. The member recording medium system according to claim 1 or 2.   4. The member recording medium system according to claim 3, wherein the display unit is capable of rewriting the recorded contents repeatedly. A valuable value assigning means for granting a member user a valuable value of a predetermined size that can be used to purchase a service according to the usage amount;
A value updating means for adding and updating the value of the value provided by the value adding means to the value of the accumulated value specified from the value specifying information recorded in the member recording medium;
With
The notification means performs a maintenance reservation for the maintenance target in advance from the next maintenance target date in advance, thereby providing a valuable value that is larger than the value that can be used for the purchase of services that are normally granted. That early reservation valuable value will be granted,
The valuable value assigning means assigns the early reservation valuable value to a member user on the condition that there is a maintenance reservation for the maintenance target in advance of a predetermined period from the next maintenance target date. The member recording medium system according to claim 1.   6. The member recording medium system according to claim 5, further comprising early reservation valuable value change setting means for changing and setting the magnitude of the early reservation valuable value provided by the valuable value providing means.

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