JP2005202849A - Facility guidance system and method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a facility guidance system and method that allow visitors to tour facilities without forming a queue for waiting. <P>SOLUTION: The facility guidance system includes a user terminal 100 for inputting use request facility information as information about the facilities desired to be used, and a server 500 that generates route information showing a route to tour the facilities according to the use request facility information inputted and how congested the facilities are. According to the route information, the server 500 reserves the facilities to enter. The user terminal 100 sends position information to the server 500. The server 500 sends to the user terminal 100 facility guidance information as information about guidance to the facilities and cast information as information about the guidance of the cast. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a facility guidance system and facility guidance method for guiding a theme park such as an amusement park, and more particularly to a facility guidance system and a facility guidance method capable of photographing.

In a theme park such as an amusement park, if a visitor can grasp the location, contents, and congestion of an attraction, it is possible to efficiently go around the park by avoiding the congestion time zone of the attraction.
JP 2002-149528 A JP 2002-279108 A JP 2003-303265 A Japanese Patent Laid-Open No. 10-340299

  Attractions in facilities such as theme parks and amusement parks and facilities such as stores exist independently, and services are provided. Depending on the popularity and time of the day, it may be crowded.

  Therefore, the problem for the user is how to avoid congestion as much as possible, how to efficiently travel around the facility, and how to use time effectively.

  Then, this invention makes it a subject to provide the facility guidance system and facility guidance method which enable it to be able to go around without arranging the inside of a facility.

  The present invention provides, as means for solving the above problems, a user terminal for inputting utilization request facility information, which is information relating to facilities to be used, and a facility based on the input utilization request facility information and congestion status. And a server that generates route information indicating a route that travels inside, wherein the server reserves facilities to be entered according to the route information.

  Further, according to the present invention, the user terminal transmits position information indicating a location where the user is present to the server, and the server is equipment guidance information that is information relating to equipment guidance and cast information that is information relating to cast guidance. Is transmitted to the user terminal.

  Furthermore, the present invention further includes an attraction terminal that determines whether or not the facility can be entered, and the server transmits the reservation of the facility according to the generated route information.

  Furthermore, the present invention has a cast terminal held by the cast, and the server transmits cast instruction information to the user terminal while transmitting the cast instruction information to the cast terminal.

  In addition, the present invention further includes a camera, and the camera captures the user according to the input position information.

  The camera transmits the captured image to the server, the server stores the image in association with an ID of each user terminal, and extracts the image based on the ID. To do.

  Further, the present invention is characterized in that the server acquires the location information of the user terminal based on proximity terminal information that is information related to a nearby user terminal transmitted from the cast terminal.

  Further, the present invention is characterized in that the user terminal has a money charge function.

  Further, the present invention is a facility guidance method for inputting a use request facility information that is information about a facility to be used, and showing a route around the facility based on the input use request facility information and the congestion status. When the route information which is information is generated and the route information is approved, the facility to be entered is reserved according to the route information.

  Further, the present invention inputs position information indicating a place where the user is present, and transmits equipment guidance information that is information related to equipment guidance and cast information that is information related to cast guidance to the user according to the position information. It is characterized by that.

  Further, the present invention is characterized in that the user is imaged according to the input position information.

  Further, the present invention is characterized in that the captured image is stored, and image information which is information obtained by collecting the stored images is displayed.

  Further, the present invention is characterized in that the server acquires the position information of the user terminal based on the proximity terminal information transmitted from the cast terminal.

  Further, the present invention is characterized in that money is charged and an article is purchased with the money.

  According to the present invention, the facility to be used is input, route information is generated based on the congestion status, and the facility to be entered is reserved. Therefore, even if it is crowded, the user travels around the facility without being lined up. It becomes possible.

  DESCRIPTION OF THE PREFERRED EMBODIMENTS The best mode for carrying out the present invention will be described below with reference to the accompanying drawings.

[Description of configuration]
FIG. 1 is a block diagram showing the configuration of the first exemplary embodiment of the present invention.

  As shown in FIG. 1, the facility guidance system of the present embodiment includes a user terminal 100 that is a communication terminal having a data transmission / reception function, and an attraction terminal 200 as an attraction terminal that is provided in facilities such as attractions and stores. , A cast terminal 300 held by an employee and a cast (a costume character) in the facility, a camera 400 that is arranged in each part of the facility and shoots image information, and communicates with each terminal, such as an attraction and a store. A server 500 that performs processing such as grasping the location, contents, congestion status, and reservation, and a communication network 600 that connects the user terminal 100, the attraction terminal 200, the cast terminal 300, the camera 400, and the server 500 to each other. Yes.

  FIG. 2 is a block diagram illustrating a configuration of the server 500 according to the present embodiment.

  As shown in FIG. 2, the server 500 is an information processing apparatus such as a workstation server, and includes a communication unit 501 that functions as a communication interface when data is transmitted to and received from the communication network 600, and user information , A storage unit 503 for storing attraction information, facility employee information, and an image captured by the camera 400, and controlling each unit of the server 500 to calculate the degree of congestion, route calculation to avoid congestion, and the camera terminal 400 And a control unit 501 for controlling the above.

  FIG. 3 is a block diagram showing a configuration of user terminal 100 of the present embodiment.

  As shown in FIG. 3, the user terminal 100 includes an antenna 109 that transmits and receives data, a wireless unit 101 that includes a transmission and reception circuit and is connected to a communication network 600 and transmits and receives data, and image data (moving image / still image). ) And character data are processed and displayed on a display unit 103, a voice processing unit (speaker) 104 that processes voice / musical tone data, and various commands and information input operations to the user terminal 100 From an operation unit 105 that performs various operations, a storage unit 107 that stores various data, an external device communication unit 106 that performs data transmission / reception and communication control over a short distance with an external device (cast terminal 300), and a GPS satellite (not shown) The position information detection antenna 110 that receives the signal of the position information, and the position information is detected based on the signal received by the position information detection antenna 110. A position information detection unit (GPS) 102 and a control unit 108 that controls each unit of the user terminal 100 are provided.

[Description of operation]
FIG. 4 is a sequence showing the operation of the present embodiment.

  As shown in FIG. 4, first, the user pays predetermined entrance and usage fees, and obtains the user terminal 100 as a passport ticket that can use each attraction in the facility. The user terminal 100 has a money charge function, and at the time of acquisition, by paying money separately from the entrance fee and usage fee, the amount is recorded in the user terminal 100 and can be used instead of money. .

  Next, the user uses the user terminal 100 to connect to the server 500, and requests the server 500 to transmit a use request facility input screen, which is a screen for inputting use facility information that is information such as the facility to be used ( In step S401, the server 500 transmits a use request facility input screen (step S402), and the user terminal 100 receives the use request facility input screen (step S403).

  Then, the user can use the equipment, game machine, attraction, store, etc., the use priority (usage request order) of the attraction he wants to use, the desired time zone, and other personal hobbies, preferences, age, Information such as gender is input from the operation unit 105 and transmitted (step S404).

  Upon receiving the usage request facility information (step S405), the server 500 is based on the current congestion status based on the image of the camera 400, information from the attraction terminal 200 and the cast terminal 300, weather, date, day of the week, etc. From the future congestion status prediction calculated by the statistical method, route information for efficiently moving in the garden is generated from the user's wishes, personal information, etc., avoiding congestion as much as possible (step S406), and transmitted to the user terminal 100 (Step S407).

  Hereinafter, a process of generating route information will be described.

  FIG. 5A is a graph showing the movement time between the attractions held by the server 500, and FIG. 5B is a graph showing the waiting time for each attraction.

  The server 500 includes travel time information between attractions shown in FIG. 5A, current congestion status based on images of the camera 400, location registration information when the user terminal 100 communicates, and information from the attraction terminal 200 and the cast terminal 300. Based on the information, the congestion information (waiting time) for each attraction as shown in FIG. 5B is held while being updated as needed, and upon receiving the desired attraction information from the user terminal 100, the current congestion information As the route information based on the information, for example, the user's desire to use (always) is included, and the route information that can use the maximum number of attractions (avoid congestion) within a predetermined time desired by the user is generated and transmitted to the user terminal 100 .

  Note that several patterns of route information to be generated may be prepared depending on the degree of congestion, the number of attractions for which priority is set, and the like. When the user terminal 100 that has received the route information approves the route information, the user terminal 100 inputs information to that effect from the operation unit 105. The server 500 that has received the approval of the route information controls to transmit the guide information (guidance information for the next set attraction) to the user terminal 100 as needed based on the route information. Note that several patterns of route information to be generated may be prepared depending on the degree of congestion, the degree of user request acquisition, and the like.

  The user terminal 100 receives the route information (step S408). When the route information is approved, the user terminal 100 inputs the information from the operation unit 105 and transmits it to the server 500 (step S409).

  When the server 500 receives the information to approve the route information (step S410), the reservation information (terminal ID and reservation time of the user terminal 100) that is information for reserving the use of each attraction based on the route information is attracted. It transmits to the terminal 200 (step S411). Upon receiving the reservation information, the user terminal 100 and the attraction terminal 200 store it (step S412). The user goes around the facility according to the generated route information.

  FIG. 6 is a sequence when the user terminal 100 and the cast terminal 300 receive information and guidance information.

  As illustrated in FIG. 6, the user terminal 100 grasps an existing position using a GPS (Global Positioning System) or the like, and transmits position information to the server 500 (step S603).

  When receiving position information from the user terminal 100 (step S604), the server 500 transmits guide information and cast information according to the position information (step S605).

  The user terminal 100 receives the cast information (step S606).

  In addition, the server 500 appropriately transmits cast instruction information including the character appearance instruction information and information on the lost child to the cast terminal 300 (step S601).

  The cast terminal 300 receives the cast instruction information as appropriate (step S602) and acts accordingly.

  FIG. 7 is a sequence showing an operation when the user enters the attraction using the user terminal 100.

  As illustrated in FIG. 7, the user transmits the ID of the user terminal 100 to the attraction terminal 200 using the user terminal 100 (step S701).

  When the attraction terminal 200 receives the ID transmitted from the user terminal 100 (step S702), the attraction terminal 200 collates the received ID with pre-registered reservation information (step S703), and information or admission that admission is permitted. Is transmitted to the user terminal 100 (step S704).

  The user terminal 100 receives, from the attraction terminal 200, information indicating that admission is permitted or information indicating that admission is not permitted, and displays a message to that effect on the display unit 103 (step S705).

  FIG. 8 is a sequence showing a process in which a user charges money to the user terminal 100 and purchases an article.

  As illustrated in FIG. 8, the user transmits an article purchase request, an article amount, and an ID using the user terminal 100 (step S811).

  The attraction terminal 200 receives the item purchase request, the amount of the item, and the ID (step S812), and acquires the charge balance of the user based on the received ID (step S813).

  Further, the attraction terminal 200 collates the amount of money with the charge balance, determines whether or not the item can be purchased (step S814), and changes and transmits the charge balance based on the result of determining whether or not the item can be purchased. (Step S815).

  The user terminal 100 receives and stores the result of determining whether or not the item can be purchased and the charge balance (step S816), and updates the charge balance stored in advance (step S817).

[Other embodiments of the invention]
Next, an operation in which a user takes an image using a camera installed in the facility and browses the image will be described.

  FIG. 9 is a sequence showing an operation when the user takes a picture using the camera 400.

  As shown in FIG. 9, the user terminal 100 transmits position information indicating a position where the user terminal 100 is located (step S901).

  When the server 500 receives the position information transmitted from the user terminal 100 (step S902), the server 500 determines the camera 400 to be imaged based on the position information (step S903). When the server 500 determines the camera 400 to be imaged, the server 500 transmits information instructing imaging to the camera 400 and the user terminal 100 (step S904).

  When the camera 400 receives information instructing imaging (step S905), the camera 400 captures an image and transmits the captured image (step S906).

  When receiving the image (step S907), the server 500 stores the image (step S908).

  FIG. 10 is a sequence showing an operation when the user browses the image stored in FIG.

  As shown in FIG. 10, the user terminal 100 transmits an instruction for requesting image information (step S1011).

  When the server 500 receives an instruction to request image information (step S1012), the server 500 extracts and transmits the image information of the user terminal 100 based on the ID of the user terminal 100 that has transmitted the instruction to request image information (step S1012). Step S1013).

  The user terminal 100 receives and displays image information (step S1014).

  FIG. 11 is a sequence showing an operation performed when a user takes an image of a cast in the facility using the camera 400.

  The user terminal 100 transmits the ID (step S1101), and when the cast terminal 300 receives the ID, the cast terminal position information proximity terminal information, which is information related to the user terminal 100, is transmitted to the server 500 (step S1103).

  The server 500 receives the cast terminal position information proximity terminal (step S1104), and transmits an imaging instruction to the camera 400 (step S1105).

  When the camera 400 receives an imaging instruction (step S1106), the camera 400 captures an image and transmits the captured image to the server 500 (step S1107).

  When receiving the image (step S1108), the server 500 stores the image (step S1109).

It is a block diagram which shows the structure of the 1st Embodiment of this invention. It is a block diagram which shows the structure of the server 500 of 1st Embodiment. It is a block diagram which shows the structure of the user terminal 100 of 2nd Embodiment. It is a sequence which shows operation | movement of 1st Embodiment. It is a graph which shows the movement time between each attraction which the server 500 hold | maintains, and the waiting time for every attraction. This is a sequence when the user terminal 100 and the cast terminal 300 receive guidance information and the like. It is a sequence which shows operation | movement when a user enters into an attraction using the user terminal 100. FIG. It is a sequence which shows the process which a user charges money to the user terminal 100 and purchases goods. It is a sequence showing an operation when the user takes a picture using the camera 400. It is the sequence which showed the operation | movement at the time of a user browsing the image stored in FIG. It is a sequence which shows the operation | movement at the time of a user imaging with the cast in a plant | facility using the camera 400.

Explanation of symbols

DESCRIPTION OF SYMBOLS 100 User terminal 200 Attraction terminal 300 Cast terminal 400 Camera 500 Server 600 Communication network 101 Radio | wireless part 102 Location information detection part 103 Control part 104 Voice processing part (speaker)
105 Operation Unit 106 External Device Communication Unit 107 Storage Unit 108 Control Unit 109 Antenna 110 Position Information Detection Antenna 501 Communication Unit 502 Control Unit 503 Storage Unit

Claims (14)

A user terminal for inputting usage-requested facility information that is information about the facility to be used, a server that generates route information indicating a route around the facility, based on the input usage-requested facility information and the congestion status; A facility information system comprising:
The facility reservation system, wherein the server reserves facilities to enter according to the route information. The user terminal transmits position information indicating a location where the user is located to the server,
2. The facility guidance system according to claim 1, wherein the server transmits facility guidance information that is information related to facility guidance and cast information that is information related to cast guidance to the user terminal. It further has an attraction terminal that determines whether or not the facility can be entered,
The facility guidance system according to claim 1, wherein the server transmits a reservation for the facility according to the generated route information. A cast terminal held by the cast;
4. The facility guidance system according to claim 1, wherein the server transmits appearance instruction information to the cast terminal and transmits cast information to the user terminal. 5. Further having a camera,
5. The facility guidance system according to claim 1, wherein the camera captures the user according to the input position information. The camera transmits the captured image to the server, and the server stores the image in association with an ID of each user terminal and extracts the image based on the ID. Item 5. The facility guidance system according to item 5. The said server acquires the positional information on the said user terminal based on the proximity terminal information which is the information regarding the nearby user terminal transmitted from the said cast terminal. The facility guidance system described in 1. 8. The facility guidance system according to claim 1, wherein the user terminal has a money charge function. Enter the requested equipment information, which is information about the equipment you want to use,
Based on the input usage request facility information and congestion status, generate route information that is information indicating a route around the facility,
When the route information is approved, a facility guidance method for reserving a facility to enter according to the route information. Enter location information indicating where the user is,
10. The facility guidance method according to claim 9, wherein equipment guidance information that is information related to equipment guidance and cast information that is information related to cast guidance are transmitted to the user according to the position information. The facility guidance method according to claim 10, wherein the user is imaged according to the input position information. Storing the captured image;
12. The facility guidance method according to claim 11, wherein image information which is information obtained by collecting the stored images is displayed. The said server acquires the positional information on the said user terminal based on the proximity terminal information transmitted from the said cast terminal, The facility guidance system in any one of Claim 10 to 12 characterized by the above-mentioned. The facility guidance method according to any one of claims 10 to 13, wherein money is charged and an article is purchased with the money.

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