JP2005166069A - Home delivery system of meal for elderly person living alone - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a significant system used for home delivery service of meals for elderly person living alone and related to care service. <P>SOLUTION: A first computer 1 of each care manager office executes an output program 135 for service provision of the next day and puts information about a person requiring care for whom home care service is provided and information about a person requiring meal delivery for whom meal delivery service is provided together for each helper and outputs it as a helper reminder sheet. A second computer 2 of a management center executes a total number calculation program 235 and the number of delivery of the meals of the next day for each delivery location. The number of meals are manufactured and delivered to delivery locations by a delivery means 4. The helper drops in at specified delivery locations as confirming it by the helper reminder sheet, receives the number of meals to distribute on the day and goes to the home care service and the meal delivery service. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The invention of the present application relates to a home care service business, and particularly relates to a system used for a meal home delivery service for single elderly people provided in connection with the home care service.

  In order to reduce the burden of family care, the nursing care insurance system started in 2000 with the insurance premiums paid by the insured and public expenses (taxes) as a financial source, the private sector participation in the nursing care business is still active, and the region gradually It is rooted in society. In the long-term care insurance system, users can choose service providers at their own discretion, and it is said that there is an advantage that higher quality services can be received by introducing the principle of private competition. In addition, it is said that there is an advantage that the system can be operated based on regional characteristics because the management body is each municipality.

In the long-term care insurance system, if it is recognized that care is required, various services such as home helper (hereinafter simply referred to as helper) dispatch, home care, home rehabilitation, home bathing, etc. can be used based on the care service plan.
On the other hand, if you do not receive certification for long-term care, you will not be able to receive assistance under the long-term care insurance system, despite requiring home care and similar services. Each municipality is currently responding individually to each municipality with respect to such urgent needs. Therefore, there is a variation in each municipality regarding the needs of such careless care services.

  One such nursing care service is a meal service for elderly people living alone. At present, if you are certified as requiring long-term care, you can receive meals at 300 to 780 yen per day. On the other hand, this service cannot be received unless certification for long-term care is received. Even if you want to receive a meal delivery service for an elderly person living alone (the elderly who live alone), you cannot receive the meal delivery service within the framework of the long-term care insurance system unless you have received nursing care.

  Depending on the municipality, there are local governments that provide food distribution services to people other than those requiring nursing care, and in the case of residents of such local governments, they can receive food distribution services that are partially assisted by public funds. If you are not a local resident, you will not be accepted. In addition, the local governments that provide food distribution services have high costs required for delivery, etc., without the assistance of the government.

  The invention of the present application was made in order to solve such a problem, and provides a meaningful means used in a meal delivery service for elderly people living alone related to nursing care services, and is a person who cannot receive certification for nursing care. Even if there is, there is technical significance to be able to receive cheap food distribution service.

In order to solve the above-mentioned problems, the invention according to claim 1 of the present application is in charge of a plurality of care manager offices that are care manager offices that create a care service plan for care recipients who have received certification for long-term care. A system used when deciding on a care manager office and delivering meals to elderly people living alone,
A first recording means for recording information including names and addresses of a plurality of care recipients who have received certification for long-term care;
A second recording means for recording the name of each helper who provides home care services to each care recipient and information on the waiting place;
A third recording means that records a plurality of information including the name and address of a person who needs to be a single living alone who wants a home delivery service for meals, regardless of whether he / she has received certification for long-term care;
According to the information recorded in the first to third recording means, when the helper provides home care services to the care recipient, the same helper extracted as the partner to whom the meal should be delivered A food distribution information output means for outputting information,
The third recording means records the information of each person requiring distribution along with the information of the care manager office in charge of distribution and the information of the helper in charge of distribution, and the distribution information output means includes the home care The third helper is used to search and extract the information of the person who needs to be served by the same helper as the helper providing the service,
The information recorded by the third recording means is recorded in the second recording means among a plurality of collection / delivery places set as places to go to the care service visit after the helper stops and receives a meal. It contains information on the pick-up / delivery location selected for each food-requiring person as being located in close proximity to the address of the food-requiring person recorded in the waiting place of the helper or the third recording means,
further,
The total number of meals delivered to the helper in one day at one collection place is determined according to the information on the recipient requiring delivery outputted from the delivery information output means and the collection place information recorded in the third recording means. It has the structure of having a quantity calculation means for calculating for each collection / delivery place.
In order to solve the above-mentioned problem, the invention according to claim 2 has a configuration in which, in the configuration of claim 1, the collection and delivery place is a convenience store.

As described below, according to the invention described in claim 1 of the present application, when a helper provides home care service to a care recipient, the same helper delivers a meal to the care recipient at the same day. Because it makes possible, costs such as labor costs required for food distribution can be reduced. For this reason, there is an effect that even a person who cannot receive certification for long-term care can receive an inexpensive food distribution service. In addition, since the pick-up place where the helper stops and heads for the home care service has been selected as the closest place corresponding to the waiting place of the helper or the address of the person who needs to be dispensed, the helper for food distribution This has the effect of further reducing costs such as labor costs required for food distribution.
Further, according to the invention of claim 2, in addition to the above effects, the business development of the distribution service can be facilitated, and the cost required for the distribution service can be reduced by shortening the distance that the helper moves for the distribution service. There is an effect that there is a possibility that it can be further lowered.

Hereinafter, embodiments of the present invention (hereinafter referred to as embodiments) will be described.
FIG. 1 is a diagram showing a schematic configuration of a system according to an embodiment of the present invention. The system shown in FIG. 1 includes a first recording means that records information including names and addresses of a plurality of care recipients who have received certification for long-term care, and each helper that provides home care services to each care recipient. Including the name and address of the person who needs to be a single person who wants to have a meal delivery service regardless of whether or not he / she has received certification for long-term care In accordance with the information recorded by the third recording means that records a plurality of information and the first to third recording means, when the helper provides home care services to the care recipient, the same helper eats the same day. It includes food distribution information output means for outputting information on a person who needs to be distributed extracted as a partner to be delivered.
Further, the information recorded by the third recording means is recorded in the second recording means among a plurality of collection and delivery places set as places where the helper stops and receives a meal and then goes to the care service visit. The information on the collection / delivery place selected for each food-dispensing person is included as being located in close proximity to the address of the food-consuming person recorded in the waiting place of the helper or the third recording means. Furthermore, this system is based on the information on the person requiring distribution output from the food distribution information output means and the information on the food distribution place recorded in the third recording means. There is provided a quantity calculating means for calculating the total number for each collection / delivery place. Further, delivery means 4 is provided for delivering the total number of meals calculated by the quantity calculation means to each collection and delivery location.

  First, an outline of a meal delivery service for single elderly people provided in this system will be described with reference to FIG. The meal delivery service for the elderly living alone provided in this system is provided in connection with the provision of the home care service. Specifically, a helper who visits each home to provide home care services delivers food.

  As is well known, in the long-term care insurance system, a home care support specialist (care manager) creates a care service plan (care plan) under a home care support company, and a helper provides home care based on the care plan. carry out. In the care plan, in addition to nursing care and bathing care, if meals need to be provided, this is also specified. If the helper states that meals are provided in the care plan, the helper will also bring meals when visiting the home of the care recipient. “To bring a meal” means to bring a lunch box or the like, or to bring food that has been processed to some extent and cook it at the place of visit.

  A major feature of the services provided by this system is that, in addition to such food distribution services for care recipients, the same helper can provide food distribution services to those who are not in need of care. is there. Before going to the home care service, the helper stops at the meal delivery location and receives the meal to be delivered that day. This includes meals provided with home care, and meals for those who only distribute food without home care (persons who are not certified for long-term care). And if you visit the home of a care recipient and provide care services, and if you need food, you will be able to provide food delivery services to them, and those who are not certified as requiring care but who are food recipients ( The following families also visit and deliver meals.

  In this system, the first and second recording means and the food distribution information output means are constituted by one computer (hereinafter referred to as a first computer) 1. Further, two third recording means are provided, one of which is constituted by the first computer 1 and the other one is constituted by another computer (hereinafter referred to as second computer) 2. Furthermore, the second computer 2 constitutes a quantity calculation means in this embodiment. In the present embodiment, the first computer 1 is installed in an office where a care manager is resident (the home care support provider's office, hereinafter referred to as a care management office). The second computer 2 is set in the management center that manages the delivery of meals to the collection and delivery location in this system.

  Each of the computers 1 and 2 is composed of a computer in which an OS (Operating System) is installed. This computer includes CPUs 11 and 21, memories (ROM and RAM) 12 and 22 as main storage means, hard disks 13 and 23 as peripheral storage means, displays 14 and 24 as display means, and input means. It comprises keyboards 151 and 252 and mice 152 and 253 and printers 16 and 26 as output means.

  As the CPUs 11 and 21, microprocessors having a clock frequency of about 1 GHz to several GHz are used. As the memories 12 and 22, for example, a DRAM or SRAM of about 128 Mbit to 512 Mbit is used. As the OS, a known one such as Windows (registered trademark) or Linux can be adopted. The hard disks 13 and 23 have a necessary interface such as SCSI, and those having a storage capacity of about several tens of Gbits are preferably used. Such computers 1 and 2 can be easily configured by a commercially available personal computer.

  The two computers 1 and 2 are connected via the network 3. The network 3 may be an open network such as the Internet or a closed network such as an in-house communication network. Each of the computers 1 and 2 includes an interface (such as a LAN adapter or a modem) for connecting to the network 3. In addition, communication software compliant with a communication protocol for connecting to the network 3 is installed. In addition, as shown in FIG. 1, this system assumes developing a food distribution service with the cooperation of a plurality of care manager offices. The first computer 1 is installed in each care management office and is connected to the second computer 2 via the network 3.

  The first to third recording means are constituted by the hardware included in the first computer 1 and software installed in the hard disk 13. Specifically, database management software (DataBase Management System, hereinafter referred to as DBMS) 131 for recording information in a database is installed in the hard disk 13, and a plurality of database files 132 to 134 managed by the DBMS 131 are installed. 136 is created and recorded in advance.

First, the hard disk 13 records a DBF (hereinafter referred to as a care recipient DBF) 132 that records information including names and addresses of a plurality of care recipients who have received certification for long-term care. This is the first recording means. Is configured. FIG. 2 is a schematic view showing the structure of the care recipient DBF 132.
As shown in FIG. 2, the care recipient DBF 132
-Name of the care recipient-Address of the care recipient-Degree of care required-Availability of food distribution service-Care manager in charge-This file contains a large number of records consisting of fields such as helper in charge. The level of long-term care required is defined in the Long-Term Care Health Law, and is certified as requiring support, requiring long-term care 1, requiring long-term care 2, etc., depending on the degree of care required. “Presence / absence of food distribution service” is a field for entering whether or not the care recipient also needs food distribution service. A true value is input if necessary, and a false value is input if unnecessary. The

  The information of the care recipient DBF 132 is input by the staff of the care management office. A family member of a care recipient who has been certified as requiring care through a review decision by the municipality's care certification examination committee visits the care management office with notification. The care manager of the care manager office prepares a care service plan according to the certification for long-term care. At this time, information of the care-required DBF 132 shown in FIG. 2 is input, and a new record in which the information of the person requiring care is recorded.

Next, the hard disk 13 stores a DBF (hereinafter referred to as a helper DBF) 133 in which information of each helper who provides home care services to each care recipient and information on a waiting place is recorded. It constitutes a recording means. FIG. 3 is a schematic diagram illustrating the structure of the helper DBF 133.
As shown in FIG. 3, the helper DBF 133 is a file in which a large number of records including fields such as “helper name”, “standby place name”, “standby place location”, “holding qualification”, and the like are stored in a database. In addition to the helper station, the waiting place may be the helper's home. In this case, the waiting place name is “home”. In the possession qualification field, qualifications such as “home helper level 3”, “home helper level 1”, “care worker”, etc., held by the helper are entered. Information of the helper DBF 133 is also input at the care management office. Home care support offices are always recruiting helpers to be dispatched, and the staff of the care management office inputs information on helpers according to the recruitment.

  Also, the hard disk 13 of the first computer 1 has a DBF (hereinafter referred to as a “required distributor DBF”) 134 that records a plurality of information including the name and address of a retired elderly person who wants to have a meal delivery service. This is recorded, and this constitutes one third recording means. FIG. 4 is a schematic diagram showing the structure of the food distributor DBF 134. As shown in FIG. 4, the DBF 134 that needs to be dispensed includes the “name of the person requiring distribution”, “address of the person requiring distribution”, “presence / absence of care required”, “selected collection / delivery place”, “collection / delivery place ID”, etc. This file contains a large number of records consisting of fields. “Presence / absence of long-term care” is a field in which a true value is input when no long-term care is required but some kind of care is required.

  A similar DBF (hereinafter referred to as a center eater DBF) 232 is also recorded on the hard disk 23 of the second computer 2, and this constitutes the other third recording means. The center required distributor DBF 232 records a large number of records in which fields such as “in-charge care manager office” are added in addition to the fields shown in FIG. In the center required food distributor DBF 232, information on all the required food distributors for whom the food distribution service is performed in one management center is recorded. On the other hand, in the first food distributor DBF 134 in the first computer 1, only information on the food distributors to be distributed by helpers dispatched at the request of the care manager office is recorded.

  This food distribution service entity may be a private company or a public entity such as a municipality or a public interest corporation. In any case, this business unit promotes food distribution services and recruits those who seek service provision. At this time, it is assumed that the service providing target person does not ask whether or not he / she is certified as requiring care. When there is a request for a food distribution service, the person receives information such as name, address, presence or absence of certification for long-term care, and the staff of the management center inputs it to the second computer 2. At the same time, in accordance with information such as the address, the home care support provider in charge is determined, and the field of “in-charge care management office” is entered. In this way, a record of information on a new food distributor is added and recorded in the center food distributor DBF 232.

  The hard disk 23 of the second computer 2 is installed with an update program 234 for updating the information of the food distributor DBF 134 in the first computer 1 of each care management office. The update program 234 is a program that is executed each time a new record is added to the center distributor DBF as described above. When a new record is added to the center required food distributor DBF 232, the update program 234 sends data to the corresponding first computer 1 according to the information of the “in-charge care manager office”.

Specifically, the information of the “care manager office” is the name of a specific establishment such as “(Yes) XX care service”, and correspondingly, the “care manager office ID” A field is provided. On the other hand, a field in which information for specifying the location of each first computer 1 (for example, IP address for TCT / IP, hereinafter, computer specifying information) is recorded is provided corresponding to the care management office ID. The update program 234 temporarily stores the data of the newly added record in a memory variable, reads out the computer specific information of the corresponding first computer 1 from the information of “Care Management Manager”, and stores the information via the network 3. One computer 1 is accessed. Then, the food distributor required DBF 134 recorded in the hard disk 13 is opened, data is read from the memory variable and added as a new record.
The same is true when there is a request for a distributor who needs to stop the distribution service. The corresponding record is deleted in the second computer 2 in the management center, and the corresponding record in the food distributor DBF 134 in the first computer 1 in the corresponding care manager office is deleted accordingly.

Next, the distribution information output means will be described.
First, on the hard disk 13 of the first computer 1, when the helper provides home care services to the care recipient, the information on the food distributor who is extracted as a partner to whom the same helper should deliver food on the same day is stored. An output program 135 for output is installed, and this constitutes food distribution information output means. FIG. 5 is a flowchart showing an outline of the output program 135 shown in FIG.

  The output program 135 is executed once a day at the care management office before each helper goes to home care, specifically, the evening of the previous day. The output program 135 opens the helper DBF 133 in the hard disk 13 in which it is installed, reads the helper ID of the first record, and stores it in the memory variable. Next, the output program 135 similarly opens the care recipient DBF 132 in the hard disk 13 in which it is installed. Then, for each record, it is determined whether the “in-charge helper ID” data matches the helper ID data in the memory variable. If they match, the field data of the record is read and stored in separate memory variables. At this time, if the “presence / absence of food distribution service” of the record is a true value, information such as “helper ID”, “care recipient ID”, “collection / delivery place ID” is output to the temp DBF 136 and recorded. To do. The temp DBF 136 is a file that is temporarily created for aggregation by a quantity calculation means described later. In Temp DBF 136, one meal distribution information of one day is one record, and one record is composed of fields such as "helper ID", "care recipient ID", and "collection / delivery place ID". .

  In this way, it is determined whether or not the helper IDs match for all records in the care recipient DBF 132. If they match, the data is read and stored in the memory variable and recorded in the temp DBF 136. When all the records have been completed, the output program 135 opens the food-requiring person DBF 134 this time. Similarly, a match with the helper ID of each record is determined. If they match, the data of each field of the record is read and stored in another memory variable, and a new record is added to the temp DBF 136. .

  The output program 135 prints out the data of each memory variable with a printer in a predetermined format when it is determined that the helper ID matches for all the records in the food distributor DBF 134 as well. When the printout is completed, the output program 135 moves to the next record of the helper DBF 133, reads the data of the next helper ID, and updates the memory variable. Similarly, the helper IDs of the care recipient DBF 132 and the food recipient DBF 134 are determined to match, and if they match, the data of each field is read and stored in the memory variables and recorded in the temp DBF 136. Do. After all the records have been processed, the data is printed out in a predetermined format in the same manner.

  In this way, for the helper IDs of all records in the helper DBF 133, it is determined whether all the records in the care recipient DBF 132 and the helper IDs in all the records in the care recipient DBF 134 are matched. When the data output to the DBF 136 and the data printout are performed, the output program 135 ends.

  FIG. 6 is a diagram showing an example of what is printed out by the output program 135, and is a diagram showing an outline of an embodiment of the invention of the helper reminder sheet. What is printed out by the output program 135 is a sheet serving as a memorandum of the helper who goes to the home care service and the food distribution service, as can be seen from FIG. This sheet is called a helper reminder sheet. As shown in Fig. 6, the helper reminder sheet allows you to see at a glance which household you visit, who provides nursing care services, and who provides food distribution services for a certain helper's work on a certain day. Listed.

Next, selection of a collection / delivery place in this system will be described.
In the present embodiment, meals distributed to each person requiring distribution are first delivered by the delivery means 4 from the manufacturing factory to each collection / delivery place according to instructions from the management center. The collection / delivery place is a place that is set as a place where a helper stops by and receives a meal before going to a care service visit. Figure? As shown in FIG. 2, the DBF 134 requiring food distribution within each first computer 1 has a field of “selected collection / delivery place”. This field is data indicating to which collection place the meal distributed to the person requiring distribution is delivered.

In the present embodiment, the collection / delivery location is selected as being located in close proximity to the location of the waiting location of the helper who distributes food to the person requiring distribution. The helper's waiting place is the helper station or the helper's home.
In this embodiment, the collection / delivery location is selected at the management center. When there is an application for a food distribution service and a new record is recorded in the center required food distributor DBF 232, the person in charge of the management center determines the care manager office in charge as described above and selects a collection / delivery place. The information on the selected collection / delivery location is recorded in the “selected collection / delivery location” field of the corresponding record in the center required distributor DBF 232. In addition, the update program 234 described above is also recorded in the corresponding record of the food distributor DBF 134 in the first computer 1 of the care management office in charge.
Specifically, the collection / delivery place in this system is assumed to be a convenience store (hereinafter referred to as a convenience store). In addition, the care manager office itself may be a collection / delivery place, or the helper station itself may be a collection / delivery place.

  A DBMS 231 and DBFs 232, 233, and 236 managed by the DMBS 231 are installed on the hard disk 23 of the second computer 2 in the management center. One of the DBFs is a collection / delivery location DBF 233 in which collection / delivery location information is recorded in a database. The collection / delivery location DBF 233 records a large number of records including fields such as “collection / delivery location ID”, “collection / delivery location name”, “collection / delivery location”, and “collection / delivery location classification”. Information such as “convenience store”, “care manager office”, “helper station”, “other” is recorded in the “collection / delivery place classification”.

Next, the quantity calculation means will be described.
As shown in FIG. 1, a total quantity calculation program 235 is installed in the hard disk 23 of the second computer 2, and this constitutes a quantity calculation means. FIG. 7 is a flowchart showing a schematic configuration of the total quantity calculation program 235. The total quantity calculation program 235 is executed by the CPU 21 of the second computer 2 once a day when the staff of the management center operates the second computer 2.

  The total quantity calculation program 235 first opens the collection / delivery location DBF 233, reads the collection / delivery location ID of the first record, and stores it in the memory variable. Next, the first first computer 1 is sequentially accessed via the network, and the balance DBF 136 is opened. Then, in each record, it is determined whether the “collection / delivery location ID” matches the data in the memory variable. If they match, 1 is counted (added). When all records have been added when the collection / delivery location ID matches, the next first computer 1 is accessed, and the search and addition processing in the temp DBF 136 is similarly performed.

  When the search and addition in the temp DBF 136 are completed for all the first computers 1, the total number added is output to the delivery temp DBF 236. The delivery temp DBF 236 is a DBF temporarily created for delivery of daily meals to the collection / delivery place. Fields such as “delivery date”, “collection / delivery place name”, “collection / delivery place location”, “number of deliveries”, etc. Is a DBF created for each collection place. The total number by the total quantity calculation program 235 is recorded in the “number of deliveries” field.

  Next, the total quantity calculation program 235 reads the collection / delivery location ID of the next record in the collection / delivery location DBF 233, and similarly accesses each first computer 1 and searches and adds each temp DBF 136. And it records in the new record of the delivery template DBF236. In this way, when the total number is obtained for all the collection / delivery location IDs and recorded in the delivery template DBF 236, the total quantity calculation program 235 executes the print subprogram. This subprogram is a program that prints a list so that the number of meals delivered to each delivery place can be seen at a glance. FIG. 8 is a diagram showing an example of a delivery list printed by the print subprogram. By executing the print subprogram, the total quantity calculation program 235 ends.

  In this embodiment, the delivery means 4 is a transport vehicle such as a truck. The delivery list shown in FIG. 8 is sent to a meal manufacturing factory by a method such as FAX or e-mail. Then, according to the delivery list, the quantity of meals indicated as “number of deliveries” is delivered from the manufacturing factory to each collection place by the delivery means 4.

  The delivery list may be transferred from the management center to the manufacturing factory in the form of digital data and printed out by a computer at the manufacturing factory. In this case, the second computer 2 in the management center may be a server, and a computer in the manufacturing factory may be a client to access and acquire information. In addition, a plurality of manufacturing factories may be used. In this case, a delivery list for each person in charge is sent to each manufacturing factory. Furthermore, instead of delivering directly from a manufacturing factory to a collection / delivery place, there is a case where it is collected once in a place such as a collection / delivery center and then delivered to each collection / delivery place.

Next, the overall operation of this system will be described a little more repeatedly.
The first computer 1 installed in each care manager office records care recipient information in the care recipient DBF 132, and is added or deleted as needed. Similarly, the first computer 1 is provided with a food-requiring DBF 134, which is updated as needed by data sent from the management center.

  The staff of the care manager office executes the output program 135 to provide the next day's service. The output program 135 compiles information on care recipients who perform home care services on the next day and information on those who require food distribution services on the next day for each helper, as a helper memorandum sheet as shown in FIG. Output. Further, the output program 135 records data in the balance DBF 136 as described above. The output program 135 is arranged to be executed at each care management office by a predetermined time the previous day (for example, until 5 pm).

  On the other hand, after the execution time limit of the output program 135 in the first computer 1 of each care management office has elapsed, the total quantity calculation program 235 is executed in the second computer 2 of the management center. This execution may be executed by an operator's operation, or may be automatically executed when a predetermined time arrives. As described above, the total quantity calculation program 235 outputs the number of meals delivered on the next day for each collection place. The staff of the management center notifies this information to the meal manufacturing plant by the method of FAX etc. by, for example, around 8 o'clock the previous day. In the manufacturing factory, the notified quantity of meals is manufactured at night, and the delivery means 4 delivers it to the collection place by the morning of the next day.

The next day, the helper checks the home care service to be performed on that day while looking at the helper memorandum sheet, and checks the food distribution service to be performed on that day. Then, stop by the designated collection and delivery location, receive the quantity of meals to be distributed on that day, and go to the home care service and the food distribution service.
The helper reminder sheet is printed out on paper and delivered to each helper. The helper reminder sheet is sent to the helper in advance by FAX or sent to each helper by e-mail (PC mail or mobile phone mail). You may do it.

  According to this system, when the helper provides home care services to the care recipient, the same helper delivers the meal to the person who needs it on the same day, so the labor costs required for the meal are reduced. be able to. In addition, since the pick-up location where the helper stops and heads to the home care service is selected as the closest location corresponding to the helper's waiting location, the distance that the helper travels for food delivery becomes shorter . If the helper travels a long distance, the number of homes that the helper can visit in one day is reduced, and the costs required for the care service and the food distribution service are relatively high. In this embodiment, such a situation does not occur, and labor costs required for food distribution are further reduced. For this reason, even if a person who cannot receive certification for long-term care is provided in this embodiment, the cost is low. There is a technical significance to be able to receive a food distribution service.

In this embodiment, a convenience store is used as a collection / delivery place, but this has the following significant technical significance.
As is well known, many convenience stores exist not only in commercial districts but also in residential areas, increasing the convenience of residents. Most convenience stores sell lunch boxes and prepared dishes. Companies that run convenience store chain stores produce lunch boxes and prepared dishes at contracted manufacturing plants and their own manufacturing plants, and distribute and sell them to each convenience store.

  Therefore, when the collection / delivery place is a convenience store, when developing a food distribution service by this system, it is possible to use the manufacturing / delivery route for lunch boxes and prepared dishes sold in the store of the convenience store. In other words, it is only necessary for the headquarters of a convenience store chain store to add the amount of meals corresponding to the distribution service to the sales in a normal store and deliver it to each store. That is, there is an advantage that it is not necessary to independently establish a meal production / delivery route for the food distribution service, and the business development of the food distribution service can be facilitated. Furthermore, each helper stops at a convenience store selected as a collection / delivery place, receives a predetermined number of meals, and goes to a home care service. There is a high possibility that the convenience store is located in a place where the helper waits or near the address of the person requiring distribution, so there is a high possibility that the distance that the helper moves for the food distribution service can be shortened. For this reason, there is a possibility that the cost required for the food distribution service can be further reduced in terms of personnel expenses and the like.

  Next, an embodiment of the invention of the helper memorandum sheet used in the meal delivery service for the elderly living alone will be described. The embodiment of the invention of the helper reminder sheet corresponds to the helper reminder sheet in the embodiment of the meal delivery system for the elderly living alone. The helper memorandum sheet lists the name of the care recipient that the same helper provides home care services on the same day, the contents of the home care service that should be provided, and the name of the person who needs food delivery to each helper. It has been printed. In addition, as shown in FIG. 6, it is preferable to print the address of the care recipient, the address of the food distributor, etc. in the list. However, it is not necessary if these addresses are well known in the helper. According to this helper memorandum sheet, it is possible to see at a glance which household to visit, who provides a care service, and who provides a food distribution service in a certain helper's work on a certain day. For this reason, the same helper can easily perform the home care service for the care recipient and the food delivery service for the food recipient without any confusion on the same day.

  In the above description, it has been described that the update of the food distributor DBF 134 in each first computer 1 is automatically performed via the network 3 by the execution of the update program 234 in the second computer 2. In some cases, it may be by FAX or e-mail. That is, the staff of the management center may contact the staff of the care management office in charge by FAX, e-mail, etc., and the staff of the care management office may update the DBF 134 requiring distribution by manual input.

  In the above embodiment, the total quantity calculation program 235 accesses the first computer 1 in all care management offices to perform search and addition in the temp DBF 156, but the collection / delivery place corresponds to the care management office. If provided, this may not be necessary. That is, for example, when one dedicated collection / delivery place corresponds to one care management office on a one-to-one basis, the total number of food distribution at the collection / delivery place is calculated by the first computer 1 in the corresponding care management office. Just access to. Accordingly, the first computer 1 of another care management office is not accessed.

  Moreover, in the said embodiment, since the collection / delivery place is selected as what is located in close proximity corresponding to the waiting place of a helper, the collection / delivery place of the meal which one helper distributes is always the same. This has the advantage that the helper's travel distance can be shortened because the helper only needs to go to home care via only one collection and delivery location. However, there is a case where the collection / delivery place is selected not as a waiting place for the helper but as being located in close proximity to the address of the eater. In this case, the helper may have to go to different homes before going to home care, but there may be benefits. For example, if the visiting care recipient or the food recipient needs to be separated from each other, and there is a collection / delivery place near the home of the care recipient / distributor, the meal should be taken to the collection / delivery place. In some cases, the distance traveled will be shorter.

The collection / delivery location may be selected not at the management center but at each care management office. In this case, the “selected collection / delivery place” is input in the first computer 1 of each care management office, and the center required distributor DBF 232 is updated with this information.
In the above embodiment, the delivery means 4 is not a system configuration requirement, but may be a system configuration requirement.

  In addition, meals provided using this system may differ depending on the person who needs care or the person who needs food. For example, a meal specially prepared under the guidance of a doctor or nutritionist may be delivered to a person with a disease such as diabetes. In some cases, the type of service that can be received can be selected. In other words, there are cases where it is possible to arbitrarily select from several types with different prices, or to select from Western food, Japanese food, Chinese food, or the like. In this way, when different types of meals are delivered to the home, the type of meal is specified in the above-mentioned helper memorandum sheet. Further, the total quantity calculation program 235 is configured to calculate the total quantity for each type in addition to each collection / delivery place, and the delivery list specifies the number of meals of each type.

  Further, in the present specification, “old man” does not mean to be limited to a person of a specific age or more, but means that the service is provided mainly for the elderly. Therefore, naturally, the service of this embodiment may be provided to a person who is not normally an elderly person. The term “solitude” is still the same, and is not necessarily limited to those who live alone. It is only intended to be a service for those who wish to have a meal delivered to home, mainly because they live alone (even if they have a family in the morning and evening but stay alone in the daytime).

It is the figure which showed schematic structure of the system of embodiment of this invention. It is the schematic which showed the structure of care recipient DBF132. It is the schematic which showed the structure of helper DBF133. It is the schematic which showed the structure of the food distributor required DBF134. It is a flowchart which shows the outline of the output program 135 shown in FIG. It is a figure which shows an example of what was printed out by the output program 135, and is a figure which shows the outline of embodiment of invention of a helper memorandum sheet. 5 is a flowchart showing a schematic configuration of a total quantity calculation program 235. It is a figure shown about an example of the delivery list printed by the printing subprogram.

Explanation of symbols

1 First computer 11 CPU
12 Memory 13 Hard disk 131 DBMS
132 Caregiver DBF
133 Helper DBF
134 Feeder required DBF
135 Output Program 136 Temp DBF
2 Second computer 21 CPU
22 memory 23 hard disk 231 DBMS
232 Center required distributor DBF
233 Pick-up place DBF
234 Update Program 235 Total Quantity Calculation Program 236 Delivery Temp DBF
3 Network 4 Delivery method

Claims (2)

When delivering a meal to an elderly person living alone by deciding the care manager office in charge from among multiple care manager offices that are care manager offices that create care service plans for care recipients who have received certification for long-term care A system used,
A first recording means for recording information including names and addresses of a plurality of care recipients who have received certification for long-term care;
A second recording means for recording the name of each helper who provides home care services to each care recipient and information on the waiting place;
A third recording means that records a plurality of information including the name and address of a person who needs to be a single living alone who wants a home delivery service for meals, regardless of whether he / she has received certification for long-term care;
According to the information recorded in the first to third recording means, when the helper provides home care services to the care recipient, the same helper extracted as the partner to whom the meal should be delivered A food distribution information output means for outputting information,
The third recording means records the information of each person requiring distribution along with the information of the care manager office in charge of distribution and the information of the helper in charge of distribution, and the distribution information output means includes the home care The third helper is used to search and extract the information of the person who needs to be served by the same helper as the helper providing the service,
The information recorded by the third recording means is recorded in the second recording means among a plurality of collection / delivery places set as places to go to the care service visit after the helper stops and receives a meal. It contains information on the pick-up / delivery location selected for each food-requiring person as being located in close proximity to the address of the food-requiring person recorded in the waiting place of the helper or the third recording means,
further,
The total number of meals delivered to the helper in one day at one collection place is determined according to the information on the recipient requiring delivery outputted from the delivery information output means and the collection place information recorded in the third recording means. A meal delivery system for elderly people living alone, comprising quantity calculation means for calculating each collection place. 2. The meal delivery system for elderly people living alone according to claim 1, wherein the collection / delivery place is a convenience store.

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