JP2004533048A - Coupon systems and methods of using coupons in group communication systems - Google Patents

Abstract

A coupon system and a method of using the coupon in a group communication system.
A coupon system and a method for delivering and redeeming coupons includes a communication network defined by at least a wireless telephone network (26) connected to a computer network (24), wherein the communication network defines a group communication net. Coupled with a plurality of communication devices. The communication management unit (32) receives a data packet from one member of the group communication network, and transmits the data packet to at least one of the other members of the group communication network via the computer network (24) to start the group communication session. Operable to provide. A coupon module (28) having a plurality of coupons is coupled to the communication manager (32), and the delivery module (30) is connected to each of the coupon module (28), the communication manager (32), and the communication network (24). Is done.
[Selection diagram] Fig. 1

Description

【Technical field】
[0001]
The present invention relates to communication systems from groups or points to multi-points, and more particularly to coupon systems and methods of using coupons within group communication systems. is there.
[0002]
Communication systems from groups or points to multiple points have generally been used to provide communication between a central location and multiple users of the system. For example, an emergency dispatch system using land mobile radio telephones (LMRs) may provide schedule information between a central emergency dispatch unit and one or more associated mobile vehicles. Has been used in trucks, taxis, buses, and other vehicles.
[0003]
Another example of a point-to-multipoint communication system is a wireless push-to-talk system. Such a system allows individuals in a group, each owning a wireless communication device, to communicate with other members of the group. A typical push-to-talk system allocates a single frequency or a dedicated channel over which communications are received by wireless communication devices. In most systems, only one member can transmit information to another member at any given time. However, all members can listen to a dedicated broadcast channel to receive communications from a single member that is transmitting. Members wishing to transmit to other members of the system typically depress the push-to-talk button on their respective communication device, which allows the user to access the dedicated channel alone. Sends an access request.
[0004]
Examples of push-to-talk systems include work group communications, security communications, construction site communications, and local military communications. The group of people who want to communicate with each other is commonly known as the "net", and each member of the net is referred to as a "net member".
DISCLOSURE OF THE INVENTION
[Problems to be solved by the invention]
[0005]
Each net and net members represent trading opportunities for providers of goods and services. However, in a typical group communication system, this trading opportunity is unavailable or limited. Further, in a typical group communication system, there is no mechanism to promote this trading opportunity to the sale of goods and services. In addition, typical providers of group communication services are unaware of the value of trading opportunities for providers of such goods and services, and thus overlook potential sources of development .
[Means for Solving the Problems]
[0006]
Thus, the coupon system and the method of using the coupon provided by the present invention overcome the disadvantages identified above. These coupon systems and methods provide for the delivery of coupons within a group communication system, and the authentication and redemption of coupons in the processing of goods and services. The coupon module delivers the coupon to a communication device associated with the group communication system. Coupons in a format suitable for transmission by a group communication system include verifiable features that can be authorized by a merchant in redeeming coupons for goods or services.
[0007]
In one embodiment, the coupon system comprises a communication network defined by at least a wireless telephone network connected to a computer network, wherein the communication network is combined with a plurality of communication devices defining a group communication network. To provide a group communication session by receiving a first type of data packet from one member of a net and transmitting the first type of data packet through a computer network to at least one other member of the group communication net. A communication manager operable on a coupon module having a plurality of coupons, wherein each of the plurality of coupons includes a second type of data packet, and each of the coupon module, the communication manager, and the communication network. And a delivery module, wherein the delivery module is a coupon system operable to monitor the group communication session and deliver one of the plurality of coupons to at least one member of the group communication net. .
[0008]
In one embodiment, the coupon system comprises a communication network defined by at least a wireless telephone network connected to a computer network, wherein the communication network is combined with a plurality of communication devices defining a group communication network, A coupon module having a coupon, wherein each of the plurality of coupons includes data including an identification characteristic that can authorize each coupon, and a control module connected to each of the coupon module and the communication network, wherein the control module comprises Establishing a group communication session by receiving a data packet from one member of the group communication net and transmitting the data packet through a computer network to at least one other member of the group communication net. The control module is further operative to monitor the group communication session and deliver a predetermined one of the plurality of coupons to at least one communication device coupled to the group communication net. A coupon that is possible and includes a delivery manager coupled to the control module, the delivery manager being operable to select a predetermined coupon from the plurality of coupons based on the predetermined delivery characteristics. System.
[0009]
In a further embodiment, the coupon system comprises a communication network defined by at least a wireless telephone network connected to a computer network, wherein the communication network is combined with a plurality of communication devices defining a group communication net, A coupon module having a coupon, a control module connected to each of the coupon module and the communication network, wherein the control module receives a data packet from one member of the group communication network, and transmits the data packet to the group via a computer network. The control module is operable to provide a group communication session by transmitting to at least one of the other members of the communication network; The control module is operable to monitor the session and deliver a predetermined one of the plurality of coupons to the group communication network, and the control module further tracks that it is participating in the group communication session, and Generating an activity log for each of the communication devices and operable to receive a predetermined coupon, and receiving an activity log and generating a bill having a total amount to be paid for each of the plurality of communication devices A billing module operable to provide a discounted amount based on tracked receipts for predetermined coupons associated with each communication device.
[0010]
In yet another embodiment, a coupon system operable with a communication network in combination with a plurality of communication devices for determining members of the group, comprising: a communication manager operable with the communication network and at least two members of the group. Wherein the communication manager is operable to receive a transmission from one member of the group and provide the group communication session by forwarding the transmission to at least one of the other members of the group through the communication network. Wherein the communication network includes at least a wireless telephone network connected to a computer network, wherein the transmission includes data packets, each having a plurality of coupons including data packets, and a coupon module. And a control module connectable to each of at least two members of the group, wherein the control module monitors the group communication session and dispenses a predetermined one of the plurality of coupons according to a predetermined delivery order. A coupon system operable to deliver to a group.
[0011]
In another embodiment, a method of delivering a coupon monitors a group communication session between a plurality of communication devices associated with a communication network, wherein the communication network includes at least a wireless telephone network connected to a computer network, Then, the method includes transmitting one of the plurality of coupons to the plurality of communication devices via the communication network.
[0012]
In a further embodiment, a method of delivering a coupon receives an authorization of a plurality of communication devices included in a group communication session, wherein each of the plurality of communication devices includes at least a wireless telephone network connected to a computer network. Establishing a group communication session by receiving a data packet from one communication device and transmitting the data packet to at least one of the other communication devices over the computer network; A method comprising delivering one of a plurality of coupons to a communication device participating in a group communication session via a communication network according to the determined delivery characteristics.
[0013]
In yet another embodiment, a system for delivering coupons includes means for connecting a plurality of communication devices to a network, wherein the means for connecting to a network includes at least a wireless telephone network connected to a computer network, The apparatus includes means for establishing a group communication net and recording a plurality of coupons, and means for controlling communication connected to each of the recording means and the means for connecting to the network, wherein the means for controlling communication are provided. Is operable to receive a data packet from one member of the group communication net and transmit the data packet to at least one other member of the group communication net through means for connecting to the network to provide a group communication session. Yes, the means to control communication is A further system which is operable to monitor the loop communication session and deliver predetermined one of the plurality of coupons in the group communications net.
[0014]
In yet another embodiment, a system for delivering coupons to a plurality of communication devices that determine members of a group via a communication network sends a communication connectable to the communication network and to at least two members of the group. The means, and the means for transmitting, are operative to provide a group communication session by receiving a transmission from one member of the group and forwarding the transmission to at least one of the other members of the group through a communication network. Possible, wherein the communication network comprises at least a wireless telephone network connected to a computer network, wherein the transmission comprises data packets in Internet Protocol format, and means for recording a plurality of coupons each comprising a data packet; Soshi Means for sending a message connectable to each of the at least two members of the group, wherein the means for sending a message monitors the group communication session and provides a plurality of messages to the group according to predetermined delivery instructions. A system operable to deliver a predetermined one of the coupons.
[0015]
In a further embodiment, a method of authorizing a coupon receives a coupon identifier associated with the coupon, wherein the coupon is transmitted as a data packet in an Internet Protocol format and is associated with a group communication net that can operate within the communication network. A method received by a tailored communication device, wherein the communication network includes at least a wireless telephone network connected to a computer network and includes authorizing use of the coupon based on the coupon identifier.
BEST MODE FOR CARRYING OUT THE INVENTION
[0016]
The present invention includes a coupon system and method for delivering coupons to communication devices in a communication network associated with a group communication system. In one aspect of the invention, the coupon module stores coupons that are delivered to communication devices within the net under the control of a control module that monitors net activity or a coupon server. In the other concept, the delivery manager module determines a predetermined characteristic, such as the period since the last coupon was delivered, or a combination of coupon characteristics and net membership or net characteristics. Create a coupon delivery schedule based on. In yet another aspect, the invention includes a method of authorizing and redeeming coupons delivered to a communication device via a group communication system.
[0017]
Referring to FIG. 1, a coupon system 10 that enables delivery to members of a group communication system and enables the use of coupons is, in one embodiment, a plurality of communications that define groups or nets in a communication network 22. It includes a coupon server 12 for delivering coupons to devices or net members 14, 16, 18 and 20. The communication network 22 includes at least a distributed data processing computer network 24 and a wireless communication network 26. The coupon server 12 stores a plurality of coupons and their associated coupon characteristics, and a delivery module that monitors transmissions within the net and controls the delivery of a predetermined one of the coupons. 30. The system 10 further includes a controller and communication manager 32 for establishing and controlling a group communication session between the net and communication devices 14, 16, 18, and 20. Additionally, the communication manager 32 may include a central billing log server 34 that tracks group or net activity and generates associated user bills. Further, the communication manager 32 may include a net database 36 that records information relating to each net having net members, and a profiling module 38 that couples profile information with each net and / or net member. In this manner, the coupon server 12 determines a predetermined time period since the last coupon was delivered, such as based on a match between the coupon characteristics and the profile characteristics of the net or net member. A group communication session can be interrupted to deliver coupons to the net members according to the provided delivery characteristics. In addition, after receiving the coupon, the end user or net member can redeem the coupon at a merchant 39 after a transaction for the good or service.
[0018]
Merchant 39 includes any provider of goods or services, such as a retail affiliate or courier, or a manufacturer or provider of goods or services. The merchant 39 can be linked directly or indirectly to the coupon server 12 via the decentralized computer network 24 and authorizing any coupons offered for redemption. .
[0019]
In addition, the system 10 can include a management or subscription site server 40 that provides a connection between the system 10 and the users of the system, such as setting up or changing groups or nets. Even though the coupon server 12, the communication management unit 32, and the management server 40 and their respective components are separately described here, they are not included in the system manager-type server. It is possible to combine into a single computer system such as Instead, the coupon server 12, communication manager 32, and management server 40 and their respective components can be separated by any combination and located in any of the systems 10.
[0020]
The combination of the communication management unit 32, the management server 40, the communication devices 14, 16, 18, and 20, and the communication network 22 can define a group communication system, a push-to-talk system, a net broadcasting service (NBS; net). broadcast service), emergency dispatch system, or point-to-multipoint communication system. A distinct feature of such NBS systems is that, generally, only one user can transmit information to another user, etc. at any given time. For example, in an NBS system, a group of communication device users coupled to a net, individually known as net members, communicate with each other using the communication devices assigned to each net member. The term "net" refers to a group of communication device users authorized to communicate with each other. The net operates through existing communication systems without requiring substantial changes to existing infrastructure. In one embodiment, a network broadcast service (NBS) system enables Internet Protocol (IP) communication devices to participate in voice and data conferences within a group. NBS can be an application of voice over IP (VoIP). Voice communication is transmitted from the speaker endpoint communication device to one or more listeners by including voice frames in the IP datagram. Also, data is transmitted by this method together with voice. A suitable example of such an NBS system is U.S. patent application Ser. No. 09 / 518,682 filed Mar. 3, 2000 entitled "Method and Apparatus for Enabling Group Communication Services in Existing Communication Systems." No. 09 / 518,776, filed Mar. 3, 2000, entitled "Method and Apparatus for Group Communication Services in Existing Communication Systems", is assigned to Attorney Docket No. 000210. U.S. patent application Ser. No. 09/518, filed Mar. 3, 2000, entitled "Method and Apparatus for Providing Group Communication Services in Existing Communication Systems," No. 776 and described in Attorney Docket No. 000212, which is hereby incorporated by reference. Incorporated.
[0021]
Communication network 22 provides communication links between communication devices 14, 16, 18, and 20 and system-managed components such as coupon server 12, communication manager 32, and management server 40. Communication network 22 includes a plurality of networks linked together to couple communication devices, each associated with a separate network, to form a group or net. The plurality of networks can be any combination of one or more of any variety of wide area networks and / or local networks. In addition to the distributed processing computer network 24 and the wireless communication network 26, the communication network 22 may be connected to the distributed processing computer network 24 and / or the wireless communication network 26 in any other form of communication. Can include networks. For example, examples of suitable networks for the communication network 26 include Code Division Multiple Access (CDMA) systems, Wideband Code Division Multiple Access (WCDMA) systems, Time Division Multiple Access (TDMA). Time Division Multiple Access (GPS) system, General Packet Radio Service (GPRS) system, Global System for Mobile Communication (GSM), Globalstar (Globalstar) ^TM ) Or Iradium ^TM ), A public switched telephone network (PSTN), a wide-area distributed processing computer network such as the Internet, a public carrier network, a public carrier or an enterprise carrier. or enterprise network), local area network (LAN), wide area network (WAN), cable television-type network, optical network, Bluetooth ^TM Internet protocols, such as personal digital assistant or smart appliance networks, such as technology networks, wireless application protocol (WAP) networks, and various other systems and networks Includes any system capable of transmitting packet information using (IP).
[0022]
The net members communicate with each other over a communication network 22 using assigned communication devices such as communication devices (CDs) 14, 16, 18, and 20. CDs 14, 16, 18 and 20 include any device capable of transmitting or receiving packet information. Desirably, the CDs 14, 16, 18 and 20 further include an input, an output, and a processing mechanism for inputting, transmitting, receiving, and / or outputting packet information. CDs 14, 16, 18 and 20 are terrestrial radio telephones, landline telephones with push-to-talk capability, satellite telephones with push-to-talk capability, wireless video cameras, still cameras, music recorders or players Or a wired or wireless communication device such as a laptop or desktop computer, a paging device, a personal digital assistant, a smart appliance, or any combination thereof. For example, CD 14 may have a video camera and a display and include a wireless terrestrial telephone connected to a wireless network, or CD 14 may include a mobile phone such as a QUALCOMM QCP®-860 phone. The CD 16 may include a wireless satellite telephone connected to a satellite network 44, the CD 18 may include a wired telephone connected to a public switched telephone network 46, and the CD 20 may include a distributed data processing system. Personal computer directly connected to the computer network 24 of the computer. Further, each CD can transmit and receive information in either a secure mode or a non-secure (clear) mode. Throughout the following description, references to individual CDs may be expressed as wireless push-to-talk telephones. It is understood, however, that references to CDs are not intended to be so limiting and may include other communication devices capable of transmitting and receiving packet information according to the Internet Protocol (IP). Should be.
[0023]
It should be understood that multiple communication devices can be combined into a single network and form a net, even though each communication device was previously described with reference to a predetermined associated network. Things. For example, a net may include a plurality of terrestrial telephones connected to a wireless communication system. Furthermore, it should be understood that a plurality of different types of communication devices can be further connected to a given network. For example, a net may include a plurality of personal computers connected to a private or corporate network, including a plurality of landline and wireless communication networks and a distributed processing computer network.
[0024]
In system 10, transmission privileges are defined, which generally allow a single user to transmit information to other net members at a given time. The transmission privilege is granted or denied to the requesting net member based on whether the transmission privilege is currently assigned to another net member when the request is received. The process of approving or rejecting a transmission request is known as arbitration. Other arbitration mechanisms evaluate factors such as the priority level assigned to each CD that determines whether the requesting net member is granted transmission privileges.
[0025]
In connection with system 10, each communication device 14, 16, 18 and 20 has the ability to request transmission privileges from a controller or communication manager 32. The communication management unit 32 generally manages real-time and management operations of the network. Communication manager 32 may be in the form of any computing device having at least one processor and memory. In a specific example, the communication management unit 32 uses the Sun Netra T1 ^TM Workstation.
[0026]
The communication manager 32 forms connections with individual communication devices to form one talk group or net. The communication manager includes functional capabilities in a variety of hardware and software that can be configured in different ways to accommodate different applications. In general, the communication manager is responsible for the real-time management and licensing of the net, the arbitration of push-to-talk (PTT) requests, the net members and registration, as well as the overall management of the net information, as well as the required systems and network resources. It has the ability to manage list maintenance and distribution, call setup and teardown. In addition, the communication management unit 32 maintains a list of limited nets that are limited for either non-secure (clear) or secure (secure). The secure net relies on encryption provided by individual CDs to provide for authorization and protection against eavesdropping. Encryption for the secure net is performed on a terminal-by-terminal basis, which means that encryption and decryption takes place within each CD. Communication manager 32 generally operates without knowledge of security algorithms, keys, or methods.
[0027]
The communication management unit 32 is remotely controlled through either the communication system service provider, the network member, or both, and it is assumed that the authorization is provided by the service provider. The communication management unit 32 can receive a net definition via the external processing connection device. For example, a net member may request an administrative activity via a service provider, or a limited system, such as a member-operating security manager or management server that is compatible with the management connection device of the communication manager 32. Can manage the net function via. The communication manager 32 can grant a high-grade commercial standard to any party attempting to establish or change the net.
[0028]
Communication manager 32, such as central billing and shipping log server 34, net database 36 and profiling module 38, manages information related to individual net members as well as to each restricted net. Maintain one or more databases and servers. The central billing and shipping log server 34 collects and processes data related to billing or billing users participating in the net. The net database 36 collects and processes data relating to net members along with the net. The profiling module 38 then collects and processes profile data associated with net members and / or nets.
[0029]
Referring to FIG. 2, for example, the centralized billing and shipping log server 34 identifies and participates in the active net or group communication sessions for each net member during a predetermined period, such as a monthly billing cycle. Participation time can be tracked and processed. Detailed log information for each user is maintained, such as which communication device is operating on the net at what length and from where, and when and how long each CD is a speaker or listener. . For example, such data can be collected in an activity log 48. In addition, the activity log 48 collects data related to delivery and coupon usage, such as the number of coupons received during a given time period and the total amount of time each net member has listened to an information message or advertisement associated with the coupon. Can be used to maintain. In addition, the central billing and shipping log server 34 includes a billing and shipping server that includes hardware, software, memory and programs for generating a total bill to be attributed to each net member for a given billing cycle. A billing module 50 may be included. The billing and dispatch module 50 may include various tables relating to talk and / or listening time on the active net having a billable amount or rate, the number of coupons received and / or the total amount or rate of discounts or credits. Tables relating to the time associated with receiving and listening to information messages or advertisements relating to coupons, program plans having a predetermined participation time for a predetermined cost for each net member, one or two for each net member A net plan on the cost of participating in the above nets, and a plan net participation allowed to determine the actual amount to be paid among other forms of tables and programs Combinations of programs to compare Can be included. Other methods can also be used to determine the amount of money to charge a net user in connection with the net and / or participation in a group communication session.
[0030]
Referring to FIG. 3, for example, for each net member, the net database 36 includes a user name, billing number, telephone number or dial number for the member's CD, a mobile identification number assigned to the CD, Status of the current member in the net, such as whether or not it is participating, priority code to determine how to assign transmission privileges, data telephone number associated with CD, IP address associated with CD , A URL identifier, and an indication of which net the member is allowed to communicate with, among other forms of information that facilitate the member's participation within the net. In addition, the net database 36 further includes checking each CD associated with each net, checking the operating characteristics of the net, such as limiting who can join the net, limiting the total number of net participants, sponsoring the net. And / or check the administrator or originator, check if the net is operating in paid mode or is in sponsored mode, change the characteristics and / or membership of the net. Can include network information 54, such as confirmation of an approved external management device, etc.
[0031]
Other relevant forms of information can be further recorded by the profiling module 38 associated with each net and / or net member. For example, referring to FIG. 4, the profiling module 38 can record profile data 56 associated with each net member or each net. The profile data 56 includes, for example, information gathered from each user or net member during the activity log 48, for example, during the registration period or regarding the processing of the questionnaire or in connection with each user. For example, if end users register their CDs to join a group communication system or to join a given net, they may be asked a series of questions to answer. Answering the questions, via the real-time questionnaire, can be used to gain permission to access the system, to gain permission to join the net, or to continue to join the net. May be compulsory or optional. For example, profile data 56 may include selection information, interests, hobbies, group or individual topics or priorities, marketing information, socio-economic information, family information, personal information, purchase trend information, credits for composite groups or individual members. Such as information, group participation information, communication device usage information, and any other form of information that may be relevant and have value to net members, and for other reasons, such as the target market Group information, such as assisting in assigning coupons to net members or nets for shipment to, assisting operators of systems making access decisions, and assisting the founder of net groups in membership decisions Includes any combination with individual net member information It is possible. In an alternative embodiment, for example, profile data 56 may record and include a portion of member information 52 and net information 54 in net database 36.
[0032]
Moreover, the profiling module 38 can include a profile generator 58 to compile, analyze, and classify profile data 56 associated with each net member or each group / net. In addition, the profile generator 58 can generate additional profile data 56 based on analysis of predetermined profile data or activity log data for each net member or each net. For example, the profile generator 58 may provide software, hardware, firmware, etc., for presenting registration requests or questions to the user and collecting answers to the questions and compiling them into profile data 56. Can be included. Further, for example, the software of the profile generator 58 may be used to classify or classify profile data, or to combine predetermined profile data with predetermined categories or classifications that may be associated with net members or nets. Then, predetermined profile data can be analyzed. The characteristics of the predetermined profile data 56 can form additional profile data related to the net or net user. Alternatively or additionally, the profile generator 58 may be used for each group or individual user, such as a user position determined by a global positioning system (GPS) associated with each communication device. The activity log 48 can be received, compiled, and analyzed, and profile data 56 can be generated based on this information, as well as other information related to the use of a particular communication device. In other words, the profile generator 58 converts any individual user or group / net related data to characterize the data and combine the features with the user or group as part of the profile data 56. It can be received and analyzed, for example, a user or group can be targeted for delivery of coupons with commensurate features.
[0033]
With reference to FIGS. 1, 5 and 6, the coupon server 12 stores a plurality of coupons 60 in the coupon module 28, and a delivery manager 62 in the delivery module 30 converts a predetermined coupon into a delivery characteristic ( Select based on delivery characteristic 64 and deliver to net or net member. Referring to FIG. 5, coupon module 28 includes a database for storing a plurality of coupons and for storing coupon characteristics 66 associated with each coupon. Each coupon 60 may include audio data, audio data, text data, media data such as video, combinations thereof, and any other form capable of being copied and / or transmitted over a communications network as defined herein. Datagrams having the following data: In one embodiment, each coupon 60 is recorded substantially simultaneously or simultaneously after distribution to each member of the net, in other words, in real-time delivery during an active group communication session. In a pre-recorded form of a possible medium. In addition, each coupon 60 can have an associated information message 67 having a duration, duration and length of play. For example, the plurality of coupons can include advertisements and information regarding discounts associated with a particular product or service. Typically, each coupon is associated with one or more coupon characteristics 66, even if not required. Coupon characteristics 66 include data associated with specific coupons 60 that define, classify, or further characterize the coupon. In this manner, the coupon characteristics 66 are similar to the profile data 56 associated with each net member or net. For example, the coupon characteristic 66 may be a topic or main matter of a product or service related to a coupon that can be used as a target for a user or a net who is interested in the content of the coupon, or a provider of the product or service. It can include defining data. In addition, the coupon characteristics 66 may include data such as a coupon expiration date, a coupon redemption price, and a coupon identification code. The coupon identifier can include a predetermined code that can be used to identify, authorize, and redeem the coupon. Suitable examples of coupon identifiers include serial numbers, UPC codes, bar codes, electronic codes such as keys or signatures, and the like. So, for example, a coupon to receive a discount for a rental car can have coupon characteristics related to coupons for cars, driving, etc., which can be applied to net groups with similar profile data related to groups with coupons. Can fit.
[0034]
Referring to FIG. 6, as described above, the delivery module 30 includes a delivery manager 62 that manages the delivery of coupons 60 to the net and net members based on the delivery characteristics 64. The delivery manager 62 monitors the activity of the net and / or net members and applies the delivery characteristics 64 to determine when to deliver the coupon and / or to select a particular coupon to be delivered. Software and software. Delivery properties 64 include a predetermined set of instructions that can be applied to a coupon or applicable to a particular net or net member to determine when to deliver the coupon and / or what coupon to deliver. . Delivery characteristics 64 include the time period since the last coupon was delivered or from the start of the group communication session, the coupon timing status or time-sensitivity, the coupon characteristics and the profile data of the net or net member. Compatibility, one or a combination of: As such, the delivery manager 62 can monitor or receive reports of group activity and interrupt the group session and optionally deliver the coupon to the net based on such things as the duration of the group session or the timing status of the coupon. . Instead, the delivery management unit 62 can selectively deliver the coupon to the net by combining the net and the coupon based on the combination between the profile data 56 and each of the coupon characteristics 66. To determine the combination, the delivery module 30 includes a coupon module 28 and a profiling module 38 to compare the coupon characteristics of a given coupon to the profile characteristics of a given net or net member to direct the delivery of the given coupon. Can be accessed.
[0035]
Referring to FIGS. 7 and 8 in operation, one embodiment of a method 70 for distributing information utilizing the system 10 described above (see FIG. 1) within a group communication system is a group call or group call. Initiating a communication session includes receiving a request from a user or group initiator through a communication device (block 72). For example, a user or group initiator can connect to a communication manager by dialing a predetermined number on a wireless telephone, where the predetermined number is a communication for initiating a group communication session. Related to the software in the management unit. Further, for example, the communication manager may receive a group setting command from a user, such as to set parameters for a group communication session (block 74). The parameters of the group communication session that can be set by the user include, for example, selection of sponsored mode, paid mode, naming of a group or session, key issues or topics to be discussed by the group or during the session. Including providing explanations of matters, etc. The sponsored mode is intended to be sponsored by the user or group founder, or at least partially funded by an entity outside the communication net, rather than having each net participant pay entirely. Group communication session. For example, in sponsored mode, coupons recorded on the coupon server can be automatically delivered to net members for the duration of the group communication session, with each net member receiving the number of coupons they receive to join the session. And will have reduced costs based on the number and duration associated with the information messages they listen to. In this case, an entity associated with each coupon, such as merchant 39 or a provider of goods or services, may pay a fee for owning their coupon that is delivered to the net. The fee paid by this entity may pay for or offset the price of the group communication session for each net member, or offset the price for the provider of the group communication system. The paid mode may include a mode of a group communication session in which each net member is directly charged for participating in the group session. Typically, but not necessarily, by selecting a paid mode, the user or group initiator can avoid receiving coupons for the group during an active group communication session. It should be noted, however, that coupons can be delivered to net members regardless of the mode of the group communication session.
[0036]
The method further includes receiving an identifier of the additional communication device to form a communication net and participate in the group communication session (block 76). For example, a user or group initiator can select a pre-defined group of communication devices known as a communication net, and the user can create a group or communication net for a new particular problem. Alternatively, the user can select some combination of pre-defined groups and individual communication devices. The communication net may be a pre-defined list of nets, such as a telephone directory or directory service, recorded in the user's communication device or in the communication manager, or of the user / communication device. Can be selected from a list. The method may include verifying that a user profile including profile data exists for each identified user or communication device associated with the communication net (block 78). For example, the communication manager may access a profiling module to check for the presence of profile data associated with each identified user / communication device. If no user profile exists, subsequently, the selected users can be commanded to set their own profile (block 80). Identified users without a profile can access their communications manager, etc., and set their profile in various ways, such as by answering profiling questions delivered by the profiling module ( Block 82). For example, the identified user may be available via a wireless telephone network having a wireless telephone, over a computer network having a personal computer, through a management server, or any other available to communicate with a communication manager. The method can respond to a profiling request to their communication device. If the profiling question is not completed, the identified user can then be assigned to paid mode (block 84). Once the identified user has established the user profile, the system then determines the mode associated with the identified user for the group call and assigns the mode (block 86). For example, a user can identify a mode that is preferred over a group mode established in a group setting, and vice versa. The communications manager then adds the identified user to the group or net (block 88). As noted above, if the identified user does not establish a profile, the identified user can be combined with paid mode (block 84) and the communication manager can be identified as a group or net. The user is added (block 88). In an embodiment of the present invention, a communication group or net may require all members to have the same designated mode, i.e., paid mode, sponsored mode, or alternatively, net members may have different modes. Can be. For example, if the net includes members associated with both paid and sponsored modes, then the communications manager may require the sponsored mode members to receive coupons and related informational messages before joining the group session, Or you can simply interrupt the group session to deliver coupons to these members. If the coupons and optional information messages are to be delivered first, the communications manager will determine the number of coupons to pre-deliver to the sponsored mode member and the duration of the optional information messages. The group session duration for each can be tracked and the average group session duration can be estimated. In addition, the communication manager can detect the group session and coupon of each individual member or the received information message, and then pre-deliver the coupon to each member more or less based on the individual statistics associated with each member. And then pre-deliver more or less coupons for each member according to the individual statistics for each member. In any case, the group mode or individually identified modes take precedence and allow to work with predefined rules within the system, group or individual user profile.
[0037]
Once the entire group has been identified, the profiling module subsequently determines a group profile (block 90). For example, the group profile may include composite characteristics for the group based on profile data associated with each individual user and / or based on group characteristics defined by the group initiator, such as group discussion topics. The individual profile data may include data provided by each individual or generated according to a set of instructions provided by a profiling module, such as a user profiling program, and based on the received profile data. It is possible. Similarly, group profile data can be generated by a profiling module according to other predetermined sets of instructions, such as a group profiling program, and based on received and generated usage and profile data. Further, after identification of the entire group, a group call is initiated by the communication manager sending an invitation to the identified user to join the group communication session (block 92). For example, the invitation may include information such as the identifier of the group founder, other group members, configuration information, modes and identifiers for topics and topics of interest, and the like. Each identified user can then respond to this request and, if not already completed, provide profile data to participate in sponsored mode. Upon receiving the initial acceptance of the invitation, the communications manager initiates a group session (block 94). In such a case, the group session includes at least the session initiator and one other communication device. If the group session is a sponsored mode session, or if an individual participant is involved in sponsored mode, then the group session is monitored and coupons are delivered to one or more of the net members (block 96). As mentioned above, coupons can be delivered according to predetermined delivery characteristics, which include the time since the last coupon was delivered, the time sensitivity of the coupon, and the coupon characteristics and net or net member profile. It may include one or a combination of compatibility with characteristics. For example, at the time when the coupon is to be delivered, the communication manager can give the coupon server the highest transmission priority, and send the transmission request by the information providing server to deliver the coupon and any information message. Can be prioritized for any transmission request. Thus, at the designated time, once the pre-existing net member having the transmission priority terminates the communication, the coupon server acquires the transmission priority, and transmits the predetermined coupon, thereby transmitting the coupon. To the group communication session. In other cases, in a time-sensitive coupon, the communication manager may terminate the priority of the communication device halfway through the communication to allow the coupon server to deliver the coupon to the net. Further, the system monitors receipt of each coupon for each communication device and optionally each associated information message (block 98). For example, the system tracks the receipt of coupons in a log and associates this data with each communication device, including, for example, the number of coupons received and the duration of the information message heard. Once the coupon and optional information message have been received, the group session can be continued in the usual manner. Further, it should be noted that the coupon can be delivered before or after the group communication session.
[0038]
The group session may be initiated or substituted by the group initiator, such as by transmitting a predetermined termination signal to the communications manager, or simply by the last party "hanging up" or terminating the group session. Can be terminated by any net member (block 100). In addition, based on monitoring and recording of each user's participation in any group session, and based on receipt of coupons and optional communication messages, the communications manager may determine whether the end user or A bill or price associated with the net member may be generated, and the communications manager may discount the bill or issue credits based on coupon and optional information messages by the net member and / or net. Yes (block 102). Subsequently, sending the invoice to the relevant net member either electrically, via a communications network, or physically, such as the United States Post Office postal delivery service. (Block 104). A typical billing and collection service would be used when given group call and coupon receipt data from participating systems.
[0039]
Upon receiving the coupon, the net member can use the coupon for a transaction regarding goods and services. Referring to FIG. 9, one example of a method for a method of coupon collection includes providing a coupon to a merchant or other provider of goods and services associated with the coupon (block 106). The coupon will be provided to confirm the coupon to the merchant or provider by text, graphic, sound, electronically, or in some other suitable format. For example, net members can display the coupon on a graphic display of their communication device, or the net member can tell the merchant the code number associated with the coupon. Optionally, the merchant or provider can authorize the coupon, for example, by receiving a coupon identifier associated with the coupon (block 108), and at least provide the coupon identifier to determine a match. Compare with one reference coupon identifier (block 110). For example, the merchant or provider may use the coupon identifier via the communication network to compare the presented coupon identifier to a plurality of coupon identifiers or authorized coupon identifiers associated with a given coupon in the coupon server. Can communicate with the server. In this manner, the merchant or provider can authorize the use of the coupon based on the coupon identifier or simply based on the presentation of the coupon (block 112), and provide the merchandise or service for goods and services related to the coupon related matter. Execute a transaction (block 114).
[0040]
Accordingly, the present invention includes a system for delivering coupons to a plurality of communication devices that define members of a group via a communication network. The system includes a communication network and means for transmitting a connectable communication to at least two members of the group, wherein the transmitting means receives the transmission from one member of the group, and Operable to provide a group communication session by forwarding the transmission over a communication network to at least one member of the group. The communication network includes at least a wireless telephone network connected to a computer network, wherein the transmission includes data packets in Internet Protocol format. The system further includes means for recording a plurality of coupons each including a data packet, messaging means connectable to each recording means, and at least two members of the group. The messaging means is operable to monitor the group communication session and deliver a predetermined one of the plurality of coupons to the group according to a predetermined delivery order.
[0041]
In this way, the communication device establishes a group communication session between members of the net associated with the communication network, including at least the wireless network and the distributed processing computer network. The communications manager monitors or receives reports of group activity and optionally or optionally delivers coupons to the net or net members. The communication of the net members, and the coupons include datagrams formatted according to the Internet protocol, for example voice passes through the IP protocol. For example, any delivery of a coupon may be based on the duration of the group session or the timing status of the coupon. Selective delivery of coupons may be based on, for example, the matching between their respective net or net member profile data and the coupon characteristics, to the coupling between the net or net member and the one selected for the plurality of coupons. Can be based on To determine suitability, for example, to determine the goal of delivering a given coupon to a net or net member, the communication manager or coupon server may use the coupon characteristics of the given coupon to determine the profile properties of the given net or net member. The coupon module and the profiling module can be accessed to compare with. The participation of net members in the group communication session, and the receipt of their coupons and optional information messages can be monitored and logged, and they can be based on the results according to predetermined billing parameters. The appropriate sum will be charged. After receiving the coupon, the net member can redeem the coupon for the merchant. The merchant authorizes the coupon by comparing the coupon identifier, such as a code number, with at least one authorized coupon identifier to determine suitability and, therefore, determine authorization of the coupon. Can be. In that way, the net member can receive the benefit of a valid coupon in a transaction for a good or service. The systems and methods of the present invention therefore provide for coupon delivery and use of coupons within a group communication system.
[0042]
The previous description of the preferred embodiments is provided to enable any person skilled in the art to make or use the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the general principles defined herein may be applied to other embodiments without the use of inventive capabilities. . Thus, the present invention is not intended to be limited to the embodiments shown, but is to be accorded the widest scope of principles and novel features described herein. .
[0043]
Other features and advantages of the invention are set forth in the claims.
[Brief description of the drawings]
[0044]
FIG. 1 is a functional block diagram of one specific example regarding a coupon system in a group communication system.
FIG. 2 is a block diagram of one embodiment of a centralized billing and shipping log server associated with the system of FIG.
FIG. 3 is a block diagram of one specific example of a net database and its components related to the system of FIG. 1;
FIG. 4 is a block diagram of one embodiment of a profile analysis module and its components associated with the system of FIG.
FIG. 5 is a block diagram of one embodiment of a coupon module and its components associated with the system of FIG.
6 is a block diagram of one embodiment of a delivery module and associated components associated with the system of FIG.
FIG. 7 is a functional block diagram of one embodiment of a method for delivering coupons within a group communication system.
FIG. 8 is a functional block diagram of one embodiment of a method for delivering coupons within a group communication system.
FIG. 9 is a functional block diagram of one specific example of a method of exchanging authorization and coupons in a process relating to goods and services.
[Explanation of symbols]
[0045]
10 ... coupon system, 12 ... coupon server, 14.16, 18, 20 ... communication device, 22 ... communication network, 24 ... computer network, 26 ... communication network, 28 ... coupon module, 30 ... delivery module, 32 ... communication management Department, 34 ... Central billing and shipping log server, 36 ... Net database, 38 ... Profiling module, 39 ... Merchant, 40 ... Management server, 44 ... Satellite network, 46 ... Public switched telephone network, 48 ... Activity log, 50 ... Billing and sending module, 52 ... Member information, 54 ... Net information, 56 ... Profile data, 58 ... Profile generator, 60 ... Coupon, 62 ... Delivery management unit, 64 ... Delivery Characteristic, 66 ... coupon characteristics, 67 ... information messages, 70 ... method,

Claims (31)

A coupon system,
A communication network defined by at least a wireless telephone network connected to a computer network, wherein the communication network is associated with a plurality of communication devices defining a group communication net;
Providing a group communication session by receiving a first type data packet from one member of a group communication net and transmitting the first type data packet through a computer network to at least one other member of the group communication net. A communication management unit operable to
A coupon module having a plurality of coupons, wherein each of the plurality of coupons includes a second type of data packet, and includes a coupon module, a communication manager, and a delivery module connected to each of the communication networks. Wherein the delivery module is operable to monitor the group communication session and deliver one of the plurality of coupons to at least one member of the group communication net;
Coupon system. The system of claim 1, wherein the first type of data packets and the second type of data packets include datagrams formatted according to a predetermined protocol suitable for transmission over a computer network. 3. The system according to claim 2, wherein the predetermined protocol comprises an Internet protocol. The system of claim 2, wherein the computer network comprises the Internet, and wherein the predetermined protocol comprises an Internet protocol. The system of claim 1, wherein the plurality of coupons each include a verifiable feature that allows each coupon to be authorized. The system of claim 5, wherein the verifiable features include a number code. The system of claim 1, wherein the plurality of coupons includes data selected from the group consisting of voice data, text data, and multimedia data. The system of claim 1, wherein the communication system is operable to transmit and receive the first type of data packets or the second type of data packets in real time. The system of claim 1, wherein the communication network further comprises a network selected from the group consisting of a public switched telephone network, a land mobile radio telephone network, and a satellite communication network. A coupon system,
A communication network defined by at least a wireless telephone network connected to a computer network, wherein the communication network is associated with a plurality of communication devices defining a group communication net;
A coupon module having a plurality of coupons, wherein each of the plurality of coupons includes data including an identifying characteristic that may authorize each coupon;
A control module connected to each of the coupon module and the communication network, wherein the control module receives a data packet from one member of the group communication net and transmits the data packet through a computer network to another member of the group communication network. The control module is further operable to provide a group communication session by transmitting to at least one, and the control module further monitors the group communication session and provides a plurality of coupons to at least one communication device coupled to the group communication net. Operable to deliver a predetermined one of the coupons and including a delivery manager coupled to the control module, wherein the delivery manager determines a predetermined one from the plurality of coupons based on predetermined delivery characteristics. Coupon system is operable to select a coupon that is. 11. The system of claim 10, wherein the predetermined delivery characteristics include a predetermined time interval measured from the time of the last delivered coupon or from the time of the start of the group communication session. The system of claim 10, wherein the predetermined delivery characteristics include a combination between a group communication net profile characteristic and a coupon characteristic. 13. The system of claim 12, wherein the predetermined delivery characteristics include a combination between a member profile characteristic and a coupon characteristic. A coupon system,
A communication network defined by at least a wireless telephone network connected to a computer network, wherein the communication network is combined with a plurality of communication devices defining a group communication net;
A coupon module having a plurality of coupons;
A control module connected to each of the coupon module and the communication network, wherein the control module receives a data packet from one member of the group communication network and transmits the data packet through the computer network to another member of the group communication network. Operable to provide a group communication session by transmitting to at least one, and the control module monitors the group communication session and delivers a predetermined one of the plurality of coupons to the group communication net. The control module is further operable to track participation in a group communication session, generate an activity log for each of the plurality of communication devices, and receive a predetermined coupon. And a billing module operable to receive an activity log and generate a bill having a total amount to be paid for each of the plurality of communication devices, wherein the total amount to be paid is the respective communication device Discounted based on tracked receipt for a predetermined coupon in connection with
Coupon system. A coupon system operable with a communication network associated with a plurality of communication devices for determining group membership,
A communication manager connectable to at least two members of the communication network and the group, wherein the communication manager receives a transmission from one member of the group and transmits the transmission through the communication network to at least one of the other members of the group; One is operable to provide a group communication session by transferring to the other, wherein the communication network includes at least a wireless telephone network connected to a computer network, wherein the transmission includes data packets,
A coupon module having a plurality of coupons each containing a data packet; and a control module connectable to each of the at least two members of the coupon module and the group, wherein the control module monitors the group communication session and Operable to deliver a predetermined one of the coupons to the group according to a predetermined delivery order.
Coupon system. A method of delivering coupons,
Monitor a group communication session between a plurality of communication devices associated with a communication network, wherein the communication network includes at least a wireless telephone network connected to a computer network, and one of a plurality of coupons via the communication network. One to multiple communication devices,
A method that includes: 17. The method of claim 16, further comprising formatting one of the plurality of coupons according to a predetermined format suitable for transmission over a computer network. The method of claim 17, wherein the predetermined protocol comprises an Internet protocol. The method of claim 17, wherein the computer network comprises the Internet, and wherein the predetermined protocol comprises an Internet protocol. 17. The method of claim 16, wherein at least one of the plurality of coupons includes a data packet including voice data. 17. The method of claim 16, wherein at least one of the plurality of coupons includes a data packet including graphic data. 17. The method of claim 16, wherein at least one of the plurality of coupons includes a data packet including text data. 17. The method of claim 16, wherein transmitting one of the plurality of coupons further comprises interrupting communication between the communication devices and delivering the coupons to the communication devices simultaneously. 17. The method of claim 16, wherein transmitting one of the plurality of coupons further comprises prioritizing coupon delivery over transmission of other communications between the communication devices. A method of delivering coupons,
Receiving authorization for a plurality of communication devices included in the group communication session, wherein each of the plurality of communication devices is associated with a communication network including at least a wireless telephone network connected to a computer network;
Establishing a group communication session by receiving a data packet from one communication device and transmitting the data packet over a computer network to at least one of the other communication devices, and providing a plurality of coupons according to predetermined delivery characteristics. Delivering to a communication device participating in a group communication session via a communication network.
A method that includes: 26. The method of claim 25, wherein the predetermined delivery characteristics include a combination between coupon characteristics and profile characteristics associated with at least one member of the group communication session. A coupon delivery system,
Means for connecting a plurality of communication devices to a network, wherein the means for connecting to a network includes at least a wireless telephone network connected to a computer network, the plurality of communication devices defining a group communication net;
Means for recording a plurality of coupons, and means for controlling communication connected to each of the recording means and the means for connecting to the network, wherein the means for controlling communication includes data from one member of the group communication network. Operable to provide a group communication session by receiving a packet and transmitting the data packet to at least one other member of the group communication network through the means for connecting to the network; Further operable to monitor the session and deliver a predetermined one of the plurality of coupons to the group communication net;
system. A system for delivering a coupon to a plurality of communication devices that determine members of a group via a communication network,
Means for transmitting a communication connectable to the communication network and to at least two members of the group, wherein the means for transmitting receives a transmission from one member of the group and transmits this transmission to another member of the group through the communication network. Operable to provide a group communication session by forwarding to at least one of the wireless communication networks, wherein the communication network includes at least a wireless telephone network connected to a computer network, wherein the transmission comprises a data packet in Internet Protocol format. Including
Means for recording a plurality of coupons each including a data packet, and means for sending a message connectable to each of the recording means and at least two members of the group, wherein the means for sending a message establishes a group communication session. A system that monitors and is operable to deliver a predetermined one of a plurality of coupons to a group according to a predetermined delivery order. A method of approving a coupon,
Receiving a coupon identifier associated with the coupon, wherein the coupon is transmitted as a data packet in Internet Protocol format and received by a communication device associated with a group communication net operable within the communication network, the communication network comprising a computer; A method comprising at least a wireless telephone network connected to the network, and including authorizing use of the coupon based on the coupon identifier. 30. The method of claim 29, wherein authorizing use of the coupon further comprises comparing the coupon identifier to at least one reference coupon identifier to determine suitability. Authorizing the use of the coupon further includes communicating with the coupon server via the communication network, where the coupon server includes a plurality of coupons each having an authorized coupon identifier, and determining compatibility. 30. The method of claim 29, further comprising comparing the coupon identifier to at least one reference coupon identifier to:

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