JP2004355087A - Service information providing system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide visitors to amusement facilities such as a theme park with service information in various languages. <P>SOLUTION: A user ID of a subject user U0 is registered in an image storage server 4 in association with a language used by the subject user U0 and a type of service information indicating service content to be provided for the subject user U0. The user ID is stored in a radio tag 30, and the user ID transmitted by the radio tag 30 is received by an information providing terminal 2A. The information providing terminal 2A transmits the user ID to the image storage server 4, and the image storage server 4 transmits the service information in the language used by the subject user U0 corresponding to the user ID to the information providing terminal 2A. The information providing terminal 2A outputs the received service information in a character and/or voice mode. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a service information providing system for providing service information to a customer who is installed in an amusement facility such as a theme park and is a visitor of the amusement facility.
[0002]
[Prior art]
In recent years, in amusement facilities such as theme parks, a fixed-point camera is installed in the attraction to take a picture of the visitors as subjects and to print out the image data obtained by the photography to give the visitors the prints. A printing system has been proposed. In such a print system, since a print is handed over to an attendant for every attraction, the attendee has a troublesome time to wait for each attraction until the print is completed.
[0003]
For this reason, a system has been proposed in which a wireless tag such as a wireless IC card in which ID information for identifying a visitor is recorded is passed to the visitor, and photographing is performed by a plurality of fixed point cameras installed in the theme park ( Patent Document 1). In this system, ID information is transmitted from a wireless tag to a communication device installed together with a fixed point camera at the time of photographing, and image data obtained by photographing is associated with ID information and stored in an image server. For this reason, visitors can access the image server at a later date and search the image data based on the ID information, thereby making it possible to refer to their own images obtained in the theme park. Therefore, it is possible to reduce the annoyance of the visitors waiting for the receipt of the print. Further, in the system described in Patent Document 1, it is also possible for an attendee to operate a fixed point camera to take a picture of his / her own image facing the fixed point camera by operating a wireless tag.
[0004]
In addition, image data acquired by a camera installed in the theme park is stored in an image server, and subject recognition of the image data is performed based on personal information such as a face image that identifies a subject included in the image. A system for searching for image data that is highly likely to include a subject has been proposed (see, for example, Patent Document 2). Further, a system has been proposed in which the position of a subject is specified and image data acquired by a camera installed corresponding to the position is searched as image data that is highly likely to include the subject (for example, Patent Documents). 3).
[0005]
[Patent Document 1]
JP 2001-177750 A
[0006]
[Patent Document 2]
JP 2002-24229 A
[0007]
[Patent Document 3]
Japanese Patent Laid-Open No. 2002-24228
[0008]
[Problems to be solved by the invention]
By the way, in the above-mentioned photographing system, it is possible to provide a customer with a preview of a photographed image data, a finished state, etc. as service information. Further, not only service information about captured image data but also service information representing other service contents provided by the entertainment facility to the customer can be provided. However, since recreational facilities such as theme parks and sightseeing spots are visited by customers from various countries, it is necessary to provide service information in the language used by customers in each country. In particular, in the current situation where many foreign customers come to entertainment facilities and sightseeing spots due to internationalization, if information cannot be provided in various languages, the reputation of the entertainment facilities and sightseeing spots may be lost.
[0009]
The present invention has been made in view of the above circumstances, and an object thereof is to provide service information to customers in various languages.
[0010]
[Means for Solving the Problems]
A service information providing system according to the present invention comprises a receiving means for receiving customer information transmitted from a communication means for transmitting customer information including identification information for identifying the customer possessed by the customer;
Information storage means for storing service information related to various services provided to the customer in a plurality of languages;
Information acquisition means for acquiring the service information in the language desired by the customer from the information storage means based on the customer information;
And an information output means for outputting the service information.
[0011]
“Service information” refers to information that is highly valuable to customers, such as information that guides entertainment places such as theme parks in which the service information providing system according to the present invention is installed, information that assists in taking pictures and ordering the taken images, etc. Say.
[0012]
“Output service information” means that service information is output in a manner appealing to the human senses. Specifically, the service information is displayed in text on a monitor, or the service information is printed out on paper. Any method can be used such as outputting by voice or a combination thereof.
[0013]
In the service information providing system according to the present invention, selection of a desired language by the customer is accepted, and language information representing the language selected by the customer is stored in association with identification information for identifying the selected customer. It further comprises a selected language storage means,
The information storage means in the language represented by the language information stored in the selected language storage means in association with the identification information included in the customer information received by the reception means, and the information storage means It is good also as what is acquired from.
[0014]
Further, in the service information providing system according to the present invention, when the customer information includes language information representing a language desired by the customer, the information acquisition means stores the service information in a language represented by the language information. It may be acquired from the information storage means.
[0015]
In the service information providing system according to the present invention, the service information providing system further includes photographing means for photographing the customer,
The service information may be guidance information including characters and / or voices for photographing performed by the photographing unit.
[0016]
The service information providing system according to the present invention further includes a photographing unit that photographs the customer, and a terminal that performs at least one of preview, editing, and ordering of the image acquired by the photographing unit,
The service information may be information including text and / or audio for the preview, editing, and ordering.
[0017]
The service information providing system according to the present invention further includes customer registration means for registering the customer attribute in association with the identification information,
The information acquisition unit may acquire the service information corresponding to the customer attribute.
[0018]
In this case, the customer registration means shall register at least one of the customer's age, height, presence / absence of pregnancy and presence / absence of a predetermined medical history,
The service information may include information related to facility use restrictions.
[0019]
“Customer attributes” are properties that are specific to each individual customer, such as the customer's name, address, age, gender, height, number of people at the visit to the entertainment facility, and presence / absence of pregnancy. The presence or absence of a pre-existing condition can be used.
[0020]
【The invention's effect】
According to the present invention, when the receiving means receives the customer information transmitted by the communication means possessed by the customer, the information acquisition means stores the service information in the language desired by the customer among a plurality of languages based on the customer information. Obtained from the means, and the information output means outputs the obtained service information. Therefore, the entertainment facility that provides the service information providing system according to the present invention can provide the customer with service information in the language desired by the customer. Therefore, it is possible to provide service information equally to the customer regardless of the language used by the customer.
[0021]
Also, the identification information included in the customer information transmitted by the communication means possessed by the customer is stored in the selected language storage means in association with the language information representing the language selected by the customer and the identification information of the customer. , It is possible to easily know the language desired by the customer, thereby providing the customer with service information in the language desired by the customer.
[0022]
In addition, by including language information representing the language desired by the customer in the customer information, it is possible to easily know the language desired by the customer by referring to the language information included in the customer information transmitted by the communication means possessed by the customer. Accordingly, service information in a language desired by the customer can be easily provided to the customer.
[0023]
Further, by using the service information as guidance information including characters and / or voices for photographing performed by the photographing means, the customer can easily perform photographing with reference to the service information.
[0024]
In addition, in the case where a terminal that performs at least one of preview, editing, and ordering of an image acquired by the photographing unit is provided, service information is displayed as characters and / or audio output at the time of previewing, editing, and ordering. By including the information, the customer can perform at least one of previewing, editing, and placing an order with reference to the service information.
[0025]
In addition, it is further provided with customer registration means for registering customer attributes in association with identification information, and if service information according to customer attributes is acquired, service information according to customer attributes is provided to customers. can do.
[0026]
In addition, if the customer registration means registers at least one of the customer's age, height, presence / absence of pregnancy and presence / absence of pre-existing disease, and the service information includes information on facility use restrictions, provision of service information By receiving, the customer can easily know which facilities he / she can use.
[0027]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a schematic block diagram showing a configuration of an image management system including a service information providing system according to an embodiment of the present invention. As shown in FIG. 1, the image management system according to the present embodiment is installed in a theme park, and is a person who is installed in the theme park and is a visitor of the theme park (hereinafter referred to as subject user U0). A photographing system 1A that obtains image data S1 representing a subject image by photographing the subject as a subject, and a plurality (three in this case) of information providing terminals 2A, 2B, and 2C that provide service information to the subject user U0; An image storage server 4 connected to the imaging system 1A and the information providing terminal 2 via the network 3 is provided. Note that the image storage server 4 includes a terminal device 6 such as a personal computer, a mobile phone, and a PDA possessed by the subject user U0, and a laboratory 8 that performs print output of the image data S1, creation of an album, recording on a CD-R, and the like. 3 is connected.
[0028]
The subject user U0 possesses the wireless tag 30 (communication means) and moves through the theme park, and is photographed by the photographing system 1A. In addition, service information is provided from the information providing terminals 2A, 2B, and 2C.
[0029]
The wireless tag 30 is given to the subject user U0 when entering the theme park. In addition, when the wireless tag 30 is handed over to the user, the user attribute is also registered. Registration will be described later.
[0030]
FIG. 2 is a schematic block diagram showing the configuration of the information providing terminal. Since the information providing terminals 2A, 2B, and 2C have the same configuration, only the information providing terminal 2A will be described here. As shown in FIG. 2, the information providing terminal 2 </ b> A includes a first communication unit 21 that communicates with a subject user U <b> 0 possessing a wireless tag 30, a monitor 22 for displaying service information, and service information by voice. A speaker 23 for outputting, a memory 24 for storing a program and various information for operating the information providing terminal 2A, a control unit 25 for controlling driving of the information providing terminal 2A, and a network connected to the network 3 2 communication units 26.
[0031]
And the control part 25 functions as an information acquisition means, when the control part 25 runs the program memorize | stored in the memory 24. FIG. In addition, the monitor 22 and the speaker 23 function as information output means.
[0032]
The first communication unit 21 transmits an inquiry signal representing inquiry information at a predetermined interval and receives a reply signal to the inquiry signal from the wireless tag 30. The first communication unit 21 functions as a receiving unit.
[0033]
Here, the reply information represented by the reply signal transmitted by the wireless tag 30 includes a user ID (identification information) that identifies the subject user U0. The control unit 25 transmits the user ID to the image storage server 4 via the network 3 by the second communication unit 26, and acquires service information provided to the subject user U0 as will be described later. Then, the service information is displayed on the monitor 22, and the service information by voice is output from the speaker 23.
[0034]
FIG. 3 is a schematic block diagram showing the configuration of the image storage server. As shown in FIG. 3, the image storage server 4 includes a communication unit 41 that performs communication via the network 3 with the photographing system 1 </ b> A, the information providing terminals 2 </ b> A, 2 </ b> B, 2 </ b> C, the terminal device 6 possessed by the subject user U <b> 0, and the laboratory 8. Large-capacity memory 42 for storing various information such as image data S1, database DB1 for search, program for operating image storage server 4, user database DB2 in which user IDs are associated with user information, etc. Information storage means, customer registration means) and a database DB1 stored in the memory 42, thereby controlling the management unit 43 that manages the image data S1 stored in the memory 42 and the drive of the image storage server 4. And a control unit 44.
[0035]
The management unit 43 generates the database DB1 from information (tag information) described in the tag of the image data S1 transmitted by the imaging system 1A. Here, the tag information of the image data S1 includes the file name of the image data S1, the user ID of the subject user U0 represented by the reply information, shooting date / time information, installation location information, camera ID, and shooting information.
[0036]
Then, the management unit 43 classifies the image data S1 for each subject user U0 based on the user ID of the subject user U0 included in the tag information given to the image data S1, and further describes the tag data in the image data S1. Based on the shooting date / time information, the image data S1 is sorted in ascending order of shooting date / time to generate the database DB1.
[0037]
When accessed from the terminal device 6, the control unit 44 of the image storage server 4 searches the database DB 1 based on the user ID input to the terminal device 6 by the subject user U 0, and the image data classified into the user ID. The terminal device 6 that accesses the browsing of S1 is permitted. The subject user U0 operates the terminal device 6 to download the image data S1, request album creation, request CD-R creation, and print order to the image storage server 4.
[0038]
FIG. 4 is a diagram showing the configuration of the user database DB2. As shown in FIG. 4, user IDs for a plurality of subject users U0 are registered in the user database DB2, and each user ID has a language, name, address, age, gender, height, The number of groups to which the subject user U0 belongs, the presence / absence of pregnancy, the presence / absence of a pre-existing disease, and other attributes of the subject user U0, and the type of service information indicating the contents of the service provided to the subject user U0 are registered.
[0039]
Here, the attributes of the subject user U0 are input by the subject user U0 filling in a sheet when handing the wireless tag 30 to the subject user U0 or by inputting from a terminal installed at a theme park entrance or a ticket office. Are registered in the user database DB2. The subject user U0 may input his / her attributes to the mobile phone possessed by the subject user U0, and the attributes may be transmitted from the mobile phone to the image storage server 4 to register the attributes of the subject user U0 in the user database DB2. .
[0040]
In the present embodiment, the type and number of service information provided to the subject user U0 are different depending on the fee paid by the subject user U0. For example, in the present embodiment, a service for displaying the route traveled by the subject user U0 in the theme park, a restaurant availability in the theme park, a service for displaying and making a reservation for the waiting time, and the present in the theme park. Services that inform you of special events, services that inform you of the order of captured images and the status of finished images, services that ask you to search for lost children, services that ask you to search for lost items, display and reserve waiting times for attractions The theme park provides service information such as services and services for notifying entrance restrictions on attractions that have height restrictions or physical condition restrictions, and the subject user U0 according to the type and number of service information desired by the subject user U0 Different fees paid by .
[0041]
For this reason, the subject user U0 registers the type of service information desired to be provided in exchange for payment of the fee when registering the attribute. As a result, the type of service information that the subject user U0 desires to provide is registered in the user database DB2.
[0042]
In the memory 42, a language database DB3 in which service information provided to the subject user U0 is associated with a plurality of languages such as Japanese, English, Spanish, Korean, Chinese, and the like is registered. FIG. 5 is a diagram showing the configuration of the language database DB3. As shown in FIG. 5, a plurality of types of service information (service 1, service 2, service 3...) That can be provided by the theme park are registered in the language database DB3, and service information is stored in each type of service information. Characters and voices to be provided are registered in a plurality of languages.
[0043]
Here, the service information is displayed as characters on the monitor 22 provided in the information providing terminals 2A, 2B, and 2C, and is also output as sound from the speaker 23. Specifically, the control unit 25 of the information providing terminals 2A, 2B, 2C sets the user ID included in the return information transmitted from the wireless tag 30 possessed by the subject user U0 to the first communication unit 21 to the second The information is transmitted from the communication unit 26 to the image storage server 4, and the control unit 44 of the image storage server 4 searches the user database DB 2 for the user ID, and the language information registered by the subject user U 0 and the registered service. Get the type of information. Then, the service information corresponding to the acquired language and the type of service information is acquired with reference to the language database DB3, and the acquired service information is transmitted from the communication unit 41 to the information providing terminals 2A, 2B, 2C.
[0044]
The information providing terminals 2A, 2B, and 2C display the service information received by the second communication unit 26 on the monitor 22 using characters in the language registered by the subject user U0, and output the information from the speaker 23 by voice.
[0045]
FIG. 6 is a diagram illustrating an example of service information output from the information providing terminals 2A, 2B, and 2C. Here, an example is shown in which the waiting time of the attraction and service information for making a reservation are provided in Japanese. As shown in FIG. 6, the waiting time of the attraction and the character of whether or not to make a reservation are displayed on the monitor 22, and a voice “Do you make a reservation?” Is output from the speaker 23. Here, the monitor 22 is a touch panel, and the subject user U0 can input whether or not to make a reservation by touching the “Yes / No” portion of the monitor 22.
[0046]
FIG. 7 is a schematic perspective view showing the configuration of the photographing system. As shown in FIG. 7, the photographing system 1A is for photographing the subject user U0 existing in the photographing area 5A in the theme park, and gates 11A and 11B for counting the number of visitors entering the area 19 are shown. A wide area sensor 12 that counts the number of subject users U0 that have a wireless tag 30 that exists in the area 19 between the gates 11A and 11B, and a subject user U0 that has the wireless tag 30 that exists in the imaging area 5A. A communication device 13 for performing communication, a photographing device 14 for photographing the subject user U0, and an infrared sensor for detecting the subject user U0 existing in the photographing area 5A in order to capture the subject user U0 by the photographing device 14. And human sensors 16A and 16B composed of ultrasonic sensors.
[0047]
The gates 11A and 11B are for counting the number of visitors entering the area 19 regardless of possession or non-possibility of the wireless tag 30, and the count number is, for example, a theme park (not shown) installed together with the image storage server 4 Is used to grasp the number of visitors who have entered the area 19. The count number is also input to the photographing device 14 as information indicating the number of visitors, and is used for controlling the photographing operation.
[0048]
The gates 11A and 11B include a person who counts the number of persons using an electric light tube, a gate which is provided with a rotatable blocking bar, and the number of persons is counted by passing the person by rotating the blocking bar. What has the arbitrary structure which can count a number can be used.
[0049]
The wide area sensor 12 detects the subject user U0 who has the wireless tag 30 present in the area 19. FIG. 8 is a schematic block diagram showing the configuration of the wide area sensor 12. As shown in FIG. 8, the wide area sensor 12 transmits an inquiry signal representing inquiry information at a predetermined interval, and receives a reply signal to the inquiry signal from the wireless tag 30 and the fact that the reply signal has been received. And an output unit 12B that outputs reply information represented by a reply signal to the photographing device 14.
[0050]
The wide area sensor 12 counts the number of subject users U0 possessing the wireless tag 30 in the attraction 10.
[0051]
The communication device 13 communicates with the subject user U0 possessing the wireless tag 30 present in the shooting area 5A. FIG. 9 is a schematic block diagram showing the configuration of the communication device 13. As shown in FIG. 9, the communication device 13 transmits an inquiry signal representing inquiry information at a predetermined interval, and also transmits a reply signal to the inquiry signal from the wireless tag 30 and a photographing instruction signal transmitted from the wireless tag 30. 13 A of communication parts to receive, and the output part 13B which outputs the reply information represented by the reply signal which the communication part 13A received to the imaging device 14 are provided.
[0052]
Here, the reply information represented by the reply signal transmitted by the wireless tag 30 includes a user ID that identifies the subject user U0. The user ID is a number unique to the subject user U0, and a number stored in the wireless tag 30 in advance may be used as the user ID. When the wireless tag 30 is handed to the subject user U0, the subject user U0 determines that the user ID is desired. The number or symbol to be stored may be stored in the wireless tag 30 as a user ID.
[0053]
FIG. 10 is a schematic block diagram showing the configuration of the photographing device. As shown in FIG. 10, the photographing device 14 is composed of a digital camera, a photographing unit 14A that acquires image data S1 by photographing, a first memory 14B that temporarily stores the image data S1, gates 11A and 11B, A transmission / reception unit 14C for transmitting / receiving signals to / from the wide area sensor 12, the communication device 13, the display 15 and the person sensors 16A and 16B, a control unit 14D for controlling driving of the photographing device 14, and a control program and various information are stored. A second memory 14E, a driving unit 14F that pans and tilts the imaging unit 14A, and a communication unit 14G connected to the network 3 are provided.
[0054]
In the imaging device 14, the control unit 14 </ b> D sets the imaging unit 14 </ b> A to a standby state in which the imaging unit 14 </ b> A can immediately shoot based on information transmitted from the wide area sensor 12 to the imaging device 14 and indicating that the wide area sensor 12 has received a reply signal. To do. Specifically, when the photographing unit 14A is turned off or in a sleep state for reducing power consumption, the power is turned on or the sleep state is released. Note that if the photographing unit 14A is already turned on or has already been released from the sleep state, that state is maintained.
[0055]
Further, the photographing device 14 grasps the number of visitors to the area 19 based on the information indicating the number of visitors to the area 19 counted by the gates 11A and 11B and switches the photographing mode. Specifically, the control unit 14D compares the number of visitors to the area 19 with the threshold value Th1, and when the control unit 14D is less than the threshold value Th1 and is in a state suitable for automatic shooting, the shooting unit 14A takes a picture. Switch the mode to automatic shooting. If the number of visitors is equal to or greater than the threshold value Th1 and it is difficult to identify one subject user U0 for shooting, the control unit 14D performs shooting so that shooting is temporarily stopped. The shooting mode of the unit 14A is switched.
[0056]
If the number of visitors is equal to or greater than the threshold value Th1, there may be a plurality of subject users U0 possessing the wireless tag 30 in the shooting area 5A, and one subject user U0 is specified. Since the subject user U0 operates the wireless tag 30, the shooting mode may be switched to the manual shooting mode in which shooting is performed. In this case, the photographing device 14 transmits an instruction for causing the subject user U0 to perform photographing at the time of photographing to the display unit 15 as an instruction signal. In addition, since the reply information represented by the reply signal transmitted from the wireless tag 30 includes the user ID, the photographing mode in which the subject user U0 to be photographed based on the user ID is called from the display unit 15 and photographing is performed. Alternatively, a user other than the subject user U0 who wants to shoot may be switched to a shooting mode in which shooting is performed after notifying that the user is leaving the shooting area 5A. In the present embodiment, description will be made assuming that the manual shooting mode is switched. It should be noted that the subject user U0 may be invited to perform shooting in the manual shooting mode. At this time, the call is made in the language registered by the subject user U0 in the user database DB2.
[0057]
Here, in the manual shooting mode and the shooting mode in which shooting is performed by calling the subject user U0, it is necessary to notify the subject user U0 to be shot that he / she is shooting. For this reason, the control unit 14D accesses the image storage server 4, acquires information representing the user's name by referring to a user database, which will be described later, based on the user ID included in the reply information, and transmits the information to the display unit 15. As will be described later, the display device 15 is called for the name of the subject user U0 to be photographed.
[0058]
Further, the photographing device 14 transmits the reply information represented by the reply signal transmitted by the communication device 13 and the image data S1 acquired by photographing to the image storage server 4 from the communication unit 14G. The image data S1 acquired by photographing may be transmitted to the display device 15 and displayed on the display device 15.
[0059]
Further, the photographing device 14 grasps the position of the subject user U0 in the photographing area 5A based on the signals transmitted from the person sensors 16A and 16B, and drives the driving unit 14F to bring the subject within the angle of view of the photographing unit 14A. The photographing unit 14A is panned and tilted so that the user U0 enters.
[0060]
Here, the image data S1 acquired by the imaging device 14 is sent together with the reply information represented by the reply signal transmitted by the communication device 13, the imaging date / time information indicating the imaging date / time, and the installation location information indicating the installation location of the imaging system 1A. Are transmitted to the image storage server 4. The reply information, the shooting date / time information, and the installation location information may be transmitted to the image storage server 4 as a separate file from the image data S1, and are described in a tag of the image data S1 and stored in the image storage server 4 together with the image data S1. You may send it. In the present embodiment, it is assumed that the reply information, shooting date / time information, and installation location information are described in the tag of the image data S1.
[0061]
FIG. 11 is a schematic block diagram showing the configuration of the display. As shown in FIG. 11, the display unit 15 includes a receiving unit 15A that receives instruction signals representing various instructions and image data S1 transmitted from the imaging device 14, and a monitor 15B that displays the image data S1 and various information. And a speaker 15C that outputs sound for instructing the subject user U0 to take a picture based on the instruction signal.
[0062]
Here, when the shooting mode set in the shooting device 14 as described above is to call the subject user U0, such as the manual shooting mode and the mode in which shooting is performed after calling the subject user U0. This is instructed from the photographing device 14, and a voice specifying the subject user U0 is output, such as “XX-kun, I will shoot now”, “XX-chan, press the shoot button”, and the like. The language at this time is selected with reference to the user database DB2 stored in the image storage server 4 based on the user ID.
[0063]
The person sensors 16A and 16B detect the position of the subject user U0 in the photographing area 5A, and transmit a position signal representing the position of the subject user U0 to the photographing device 14 for use in panning and tilting. In the present embodiment, two person sensors 16A and 16B are provided, but three or more person sensors may be provided to improve the detection accuracy of the position of the subject user U0.
[0064]
FIG. 12 is a schematic block diagram showing the configuration of the wireless tag 30. As shown in FIG. 12, the wireless tag 30 includes a memory 31 that stores a user ID or the like that identifies the subject user U0 that possesses the wireless tag 30, a reply signal that indicates reception of an inquiry signal and return information that includes the user ID, A communication unit 32 that transmits a shooting instruction signal, a shooting button 33 that gives a shooting instruction when performing manual shooting, and a control unit 34 that controls driving of the wireless tag 30 are provided so that the subject user U0 can easily carry the shooting user signal. It is formed in a card shape. Here, when the photographing button 33 is pressed, a photographing instruction signal for performing a photographing instruction is transmitted from the communication unit 32 to the communication device 13.
[0065]
A specific example of the wireless tag 30 is a long-distance RFID tag with a built-in battery and a communication distance of several meters or more. In addition, the wireless tag 30 is distributed to the subject user U0 who is a visitor of a theme park who wants to shoot with the shooting system 1A. At this time, since the name, address and telephone number of the subject user U0 are registered in the user database DB2 of the image storage server 4, the name of the subject user U0 can be specified based on the subject user U0. As described above, it is possible to output a sound specifying the subject user U0 from the display unit 15 at the time of shooting. Further, as described above, it is possible to provide service information registered by the subject user U0.
[0066]
Next, processing performed in the present embodiment will be described. FIG. 13 is a flowchart showing processing performed when providing service information in the present embodiment. Here, processing performed in the information providing terminal 2A will be described. The control unit 25 of the information providing terminal 2A causes the first communication unit 21 to always send an inquiry signal (step S1), and the first communication unit 21 sends a reply signal to the inquiry signal from the wireless tag 30 of the subject user U0. Monitoring is started to determine whether or not it has been received (step S2). When step S2 is affirmed, the user ID included in the reply information represented by the reply signal is transmitted from the second communication unit 26 to the image storage server 4 (step S3). If step S2 is negative, the process returns to step S1.
[0067]
In the image archiving server 4, the communication unit 41 receives the user ID (step S4), and the control unit 44 refers to the user database DB2 stored in the memory 42 to determine the subject user U0 corresponding to the received user ID. Information about the registered language and the type of service information is acquired (step S5). Subsequently, referring to the language database DB3, service information corresponding to the acquired language and the type of service information is acquired (step S6), and the acquired service information is transmitted to the information providing terminal 2A (step S7).
[0068]
In the information providing terminal 2A, the second communication unit 26 receives the service information (step S8), displays the service information received by the control unit 25 on the monitor 22 (step S9), and receives the service information from the speaker 23. A sound is output (step S10), and the process ends.
[0069]
The subject user U0 can be provided with service information by characters displayed on the monitor 22 or voice output from the speaker 23.
[0070]
Next, processing performed in the imaging system according to the present embodiment will be described. 14 and 15 are flowcharts showing processing performed at the time of shooting in the shooting system 1A.
[0071]
The control unit 14D of the imaging device 14 receives information indicating the number of visitors at all times from the gates 11A and 11B (step S21), and compares the number of visitors with the threshold value Th1 to determine the number of visitors to the area 19. It is determined whether or not the threshold value is Th1 or more (step S22). If step S22 is positive, the photographing unit 14A is switched to the manual photographing mode (step S23), and the process proceeds to step S25. When step S22 is affirmed, as described above, the shooting mode may be switched to a manual shooting mode or a shooting mode in which shooting is performed by calling the subject user U0.
[0072]
If step S22 is positive, the control unit 14D switches the photographing mode of the photographing unit 14A to the automatic photographing mode (step S24). Subsequently, the control unit 14D starts monitoring whether or not a signal indicating that the reply signal has been received from the wide area sensor 12 has been transmitted (step S25). A standby state in which shooting can be performed is set (step S26).
[0073]
Next, proceeding to FIG. 15, the control unit 14D causes the communication device 13 to always send an inquiry signal (step S27), and the communication device 13 responds to the inquiry signal from the wireless tag 30 of the subject user U0 existing in the imaging area 5A. Monitoring is started as to whether or not a reply signal has been received (step S28). If step S28 is affirmed, the subject user U0 in the photographing area 5A is detected by the person sensors 16A and 16B (step S29), and the panning and tilting of the photographing unit 14A is performed so as to capture the subject user U0 (step S30). ). If step S28 is negative, the process returns to step S27.
[0074]
Then, the control unit 14D determines whether or not the photographing unit 14A has captured the subject user U0 (step S31), and if step S31 is negative, the process returns to step S29. If step S31 is positive, it is determined whether the shooting mode is automatic shooting or manual shooting (step S32).
[0075]
When the shooting mode is automatic shooting, the control unit 14D gives an instruction to perform shooting to the display unit 15 (step S33), and the imaging unit 14A is synchronized with the timing of the shooting instruction sound output from the display unit 15. Shoots the subject user U0 and acquires the image data S1 (step S34).
[0076]
On the other hand, when the photographing mode is manual photographing, the control unit 14D instructs the display unit 15 to cause the subject user U0 to press the photographing button 33 of the wireless tag 30 (step S35). Then, the control unit 14D starts monitoring whether or not the communication device 13 has received the shooting instruction signal transmitted by the wireless tag 30 when the subject user U0 presses the shooting button 33 (step S36). If affirmatively, the process proceeds to step S34, and the imaging unit 14A performs imaging to acquire image data S1.
[0077]
Then, the control unit 14D transmits the image data S1 and the reply information represented by the reply signal transmitted by the wireless tag 30 to the image storage server 4 via the communication unit 14G (step S37), and the process is terminated.
[0078]
In the image storage server 4, the management unit 43 generates the database DB1 from the tag information of the image data S1 transmitted from the imaging system 1A.
[0079]
Then, when the subject user U0 accesses the image storage server 4 from the terminal device 6 at a later date and transmits the user ID to the image storage server 4, the control unit 44 searches the database DB1 stored in the memory 42 using the user ID as a key. The image data S1 classified by the user ID is displayed on the terminal device 6. Specifically, for example, a list of thumbnail images of the image data S1 sorted in the order of file names as shown in FIG. The list of thumbnail images includes a file name, a shooting date and a shooting area name.
[0080]
The subject user U0 selects a thumbnail image to be ordered from the thumbnail image list, such as a print order or recording on a CD-R, and issues an order instruction to the image storage server 4. It is also possible to download desired image data S1 and create an album by itself.
[0081]
When an order is made to the image storage server 4, the image storage server 4 transmits the ordered image data S 1 to the laboratory 8. The laboratory 8 prints out the image data S1 and records it on a CD-R according to the order.
[0082]
As described above, in the present embodiment, the service information is provided to the subject user U0 in the language desired by the subject user U0. Therefore, the theme park serves the subject user U0 regardless of the language used by the subject user U0. Information can be provided equally.
[0083]
In addition, since the language used by the subject user U0 is registered in the user database DB2, the information providing terminals 2A, 2B, and 2C refer to the user database DB2 to provide services according to the language used by the subject user U0. Information can be easily acquired and provided to the subject user U0.
[0084]
Further, if the age, height, presence / absence of pregnancy and presence / absence of the subject user U0 are registered in the user database DB2 and the service information includes information on facility use restrictions, the subject user U0 can find out which facility Whether it can be used or not can be easily known by receiving provision of service information from the information providing terminals 2A, 2B, and 2C.
[0085]
In the above-described embodiment, it is possible to preview the image data S1 acquired by photographing on the display unit 15 and perform editing or print order on the spot. In this case, the monitor 15B of the display unit 15 displays an editing screen for performing preview, editing, and print order in the language used by the subject user U0. FIG. 17 is a diagram showing an example of a Japanese editing screen. As shown in FIG. 17, an edit screen 51 includes an image 51A represented by the image data S1, an edit button 51B for editing such as image processing, trimming, and synthesis with a template, and a print for placing a print order. The order button 51 </ b> C is displayed, and the subject user U <b> 0 can use the editing screen 51 to confirm, edit, and order a print of the captured image in the language he / she uses.
[0086]
In the above embodiment, the service information that the subject user U0 desires to provide is selected and registered in the user database DB2, but similar service information is provided to all the subject users U0 who enter the theme park. You may make it provide. In this case, it is not necessary to register the type of service information in the user database DB2.
[0087]
In the above embodiment, service information is provided from the information providing terminals 2A, 2B, and 2C. However, when entering the theme park, the subject user U0's mobile phone e-mail address and phone number are registered to provide the information. When the terminal 2A, 2B, 2C receives a reply signal from the wireless tag 30, the service information may be provided by calling the subject user U0's mobile phone or sending an e-mail.
[0088]
In the above-described embodiment, the user ID is stored in the wireless tag 30, and this is included in the reply information and transmitted as a reply signal to the information providing terminals 2A, 2B, and 2C. The user ID is transmitted to the server 4 and information about the language used by the subject user U0 is obtained by referring to the user database DB2, but the wireless tag 30 stores language information representing the language used by the subject user U0. In addition, the language information may be included in the reply signal and transmitted to the information providing terminals 2A, 2B, and 2C. In this case, the information providing terminals 2A, 2B, and 2C transmit language information to the image storage server 4, and the image storage server 4 refers to the received language information and provides service information in the language used by the subject user U0 as the information providing terminal. Send to 2A, 2B, 2C.
[0089]
Moreover, in the said embodiment, although service information is provided by both a character and an audio | voice, you may provide service information by an any one of a character and an audio | voice.
[Brief description of the drawings]
FIG. 1 is a schematic block diagram illustrating a configuration of an image management system including a service information providing system according to an embodiment of the present invention.
FIG. 2 is a schematic block diagram showing the configuration of an information providing terminal
FIG. 3 is a schematic block diagram showing a configuration of an image storage server.
FIG. 4 is a diagram showing the configuration of a user database
FIG. 5 is a diagram showing the configuration of a language database
FIG. 6 is a diagram illustrating a state in which service information is output from the information providing terminal.
FIG. 7 is a schematic perspective view showing the configuration of an imaging system.
FIG. 8 is a schematic block diagram showing the configuration of a wide area sensor
FIG. 9 is a schematic block diagram illustrating a configuration of a communication device.
FIG. 10 is a schematic block diagram illustrating the configuration of an imaging device.
FIG. 11 is a schematic block diagram showing a configuration of a display device.
FIG. 12 is a schematic block diagram showing the configuration of a wireless tag
FIG. 13 is a flowchart showing processing performed when service information is provided in the embodiment.
FIG. 14 is a flowchart (No. 1) showing processing performed at the time of shooting in the shooting system;
FIG. 15 is a flowchart (part 2) showing processing performed at the time of shooting in the shooting system;
FIG. 16 is a diagram showing a list of thumbnail images
FIG. 17 shows an example of a Japanese editing screen.
[Explanation of symbols]
1A shooting system
2A, 2B, 2C Information providing terminal
3 network
4 Image storage server
5A Shooting area
6 Terminal device
8 Lab
11A, 11B gate
12 Wide area sensor
13, 13 'Communication device
14, 14 'shooting device
15 Display
16A, 16B Human sensor

Claims (7)

Receiving means for receiving customer information transmitted from communication means for transmitting customer information including identification information for identifying the customer possessed by the customer;
Information storage means for storing service information related to various services provided to the customer in a plurality of languages;
Information acquisition means for acquiring the service information in the language desired by the customer from the information storage means based on the customer information;
A service information providing system comprising information output means for outputting the service information. A selection language storage means for receiving selection of a desired language by the customer, and storing in association with language information representing the language selected by the customer and identification information for identifying the selected customer;
The information acquisition means includes the service information in the language represented by the language information stored in the selected language storage means in association with the identification information included in the customer information received by the reception means. The service information providing system according to claim 1, wherein the service information providing system is obtained from: When the customer information includes language information representing a language desired by the customer, the information acquisition unit acquires the service information in a language represented by the language information from the information storage unit. Item 4. The service information providing system according to Item 1. It further comprises photographing means for photographing the customer,
4. The service information providing system according to claim 1, wherein the service information is guidance information including characters and / or voices for photographing performed by the photographing unit. A photographing unit that photographs the customer; and a terminal that performs at least one of preview, editing, and ordering of an image acquired by the photographing unit;
The service information providing system according to any one of claims 1 to 3, wherein the service information is information including characters and / or voices for the preview, editing, and ordering. Further comprising customer registration means for registering the customer attribute in association with the identification information;
4. The service information providing system according to claim 1, wherein the information acquisition unit acquires the service information according to an attribute of the customer. 5. The customer registration means registers at least one of the customer's age, height, presence / absence of pregnancy and presence / absence of a predetermined medical history,
The service information providing system according to claim 6, wherein the service information includes information related to facility use restrictions.

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