JP2004295369A - Sales support system, sales support method, sales support program and recording medium - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To realize spot sale by keeping merchandise in stock. <P>SOLUTION: Store terminals 4 and 6 register in advance stock conditions of own stores in a support system 100. If the store runs out of an article of merchandise, the store terminal 4, 6 accesses a support system server 1 via the Internet 7, for example, to refer to the stocks and reserve the article. The support system 100 unitarily manages stock information about a plurality of stores, and responses to the stock search request from the store terminal 4, 6 by presenting a store having the article in stock. The article providing store 3 passes the stock article to the article selling store 5, which sells the article on the spot. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a sales support system, a sales support method, a sales support program, and a recording medium for realizing immediate sales to a customer by sharing inventory information among a plurality of stores.
[0002]
[Prior art]
When a customer purchases a product at a store, a particularly high demand is whether there is stock or not and whether immediate delivery is possible due to a slight sense of low price. Conventionally, in order to satisfy such a customer's request, a technology for sharing inventory information between different management stores and realizing instant delivery has been proposed (for example, see Patent Documents 1 and 2).
[0003]
[Patent Document 1]
JP 2000-99593 A
[Patent Document 2]
JP-A-2003-6489
[0004]
[Problems to be solved by the invention]
However, in the conventional technology (Patent Document 1), information is shared by a bulletin board for inventory sharing, and there is a problem that it is difficult to realize real-time sales.
[0005]
In addition, the inventory information presentation system according to the related art (Patent Document 2) enables consumers to collect information in advance, and has a problem that it is difficult to provide a real-time product inventory information service led by a store. Was.
[0006]
In addition, the current inventory management method generally misses sales opportunities due to out-of-sell products or delays in the arrival time of mail-order sales. Inventory management is difficult, and eliminating dead stock is also an issue.
[0007]
The present invention has been made in view of the above circumstances, and has as its object to provide a sales support system, a sales support method, a sales support program, and a recording medium that can eliminate out-of-stock products and realize immediate sales. I do.
[0008]
[Means for Solving the Problems]
In order to solve the above-described problems, in the invention according to claim 1, product inventory information indicating a stock status of a product at each of a plurality of stores, and store information for specifying a store where the product is stocked are stored. Holding means for associating and holding, and when there is a stock information search request for a specified product from any of the plurality of stores, the holding means stocks the specified product based on the stock information search request. It is characterized by comprising search means for searching for a store, and search result presenting means for presenting a store list searched by the search means to a store that has issued the inventory information search request.
[0009]
According to a second aspect of the present invention, in the sales support system according to the first aspect, a store location information holding unit that holds location information of the store is provided, and the search unit is a store that issues the inventory information search request. A store that stocks the designated product is searched from stores existing in a predetermined area centered on the location information based on the location information.
[0010]
In the invention according to claim 3, in the sales support system according to claim 1, when there is a reservation request from a store that has issued the inventory information search request, the store specified by the reservation request is in stock. It is characterized by comprising a reservation accepting means for excluding a designated commodity from being reserved and excluding it from a stock information search request from another store.
[0011]
Further, in the invention according to claim 4, in the sales support system according to claim 3, the reserved product is stored in a reserved store so that the designated product is not sold at a store other than the store that issued the reservation request. It is characterized by comprising a reservation notifying means for notifying that the designated product has been reserved.
[0012]
In order to solve the above-mentioned problems, according to the invention described in claim 5, merchandise inventory information indicating a stock status of merchandise in each of a plurality of stores, and a store for specifying a store where the merchandise is stocked. Information is registered in association with it, and if there is a stock information search request for a designated product from any of the plurality of stores, a store that stocks the designated product is searched based on the stock information search request. And presenting the searched store list to the store that issued the inventory information search request.
[0013]
According to a sixth aspect of the present invention, in the sales support method according to the fifth aspect, position information of the store is selected from stores existing within a predetermined area centered on the store that has issued the inventory information search request. A store that stores the designated product on the basis of the specified product.
[0014]
Further, in the invention according to claim 7, in the sales support method according to claim 5, when there is a reservation request from a store that has issued the stock information search request, the store specified by the reservation request is in stock. It is characterized in that a designated product is set as reserved and is excluded from a stock information search request from another store.
[0015]
Further, in the invention according to claim 8, in the sales support method according to claim 7, the reserved product is stored in a reserved store so that the designated product is not sold at a store other than the store that issued the reservation request. It is characterized by notifying that the designated product has been reserved.
[0016]
In order to solve the above-mentioned problem, according to the ninth aspect of the present invention, a product inventory information indicating a stock status of a product in each of a plurality of stores and a store for specifying a store where the product is stocked are provided. Registering information in association with the information, and when there is a stock information search request for the designated product from any of the plurality of stores, a store that stocks the designated product is searched based on the stock information search request. And a step of presenting the searched store list to the store that has issued the inventory information search request.
[0017]
According to a tenth aspect of the present invention, in the sales support program according to the ninth aspect, position information of the store is selected from stores existing in a predetermined area centered on the store that has issued the inventory information search request. And causing the computer to execute a step of searching for a store where the designated product is stocked on the basis of.
[0018]
In the invention according to claim 11, in the sales support program according to claim 9, when there is a reservation request from a store that has issued the inventory information search request, the store specified by the reservation request is in stock. The computer may execute a step of setting the designated product as reserved and excluding it from a stock information search request from another store.
[0019]
Further, in the invention according to claim 12, in the sales support program according to claim 11, the designated product is stored in a reserved store so as not to be sold at a store other than the store that issued the reservation request. The step of notifying that the designated product has been reserved is performed by a computer.
[0020]
In order to solve the above-mentioned problems, in the invention according to claim 13, a product inventory information indicating a stock status of a product in each of a plurality of stores, and a store for specifying a store in which the product is stocked. Registering information in association with the information, and when there is a stock information search request for the designated product from any of the plurality of stores, a store that stocks the designated product is searched based on the stock information search request. A sales support program for causing a computer to execute a step and a step of presenting the searched store list to the store that has issued the inventory information search request is recorded.
[0021]
In the invention according to claim 14, in the recording medium according to claim 13, the designated product is stocked from stores existing in a predetermined area centered on the store that issued the stock information search request. A sales support program for causing a computer to execute a step of searching for a store is recorded.
[0022]
In the present invention, the merchandise inventory information indicating the stock status of the merchandise in each of the plurality of stores and the store information for specifying the store where the merchandise is stocked are stored in the holding unit in association with each other. When there is a stock information search request for the designated product from any of the stores, the search unit searches the store holding the designated product from the holding unit, and the searched store list is searched by the search result presenting unit. Is presented to the store that issued the inventory information search request. Therefore, inventory can be shared among a plurality of stores, and it is possible to eliminate out-of-stock items and realize immediate sales.
[0023]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
[0024]
A. Configuration of the embodiment
FIG. 1 is a block diagram showing a configuration of an in-store shared inventory immediate sales support system according to an embodiment of the present invention. In FIG. 1, store terminals 4 and 6 each include a personal computer installed in a product providing store 3 and a product selling store 5. The store terminals 4 and 6 are connected to the Internet 7 and include a Web browser for browsing a Web page published by the support system server 1. More specifically, the store terminals 4 and 6 access the support system server 1 through a Web browser to request registration, change, and deletion of own store information and product information of stock products, and to acquire stock information. A stock reference request and a product reservation request for reserving a product are made.
[0025]
An in-store shared inventory immediate sales support system (hereinafter, referred to as a support system) 100 includes a support system server 1 and a database 2. The support system server 1 is connected to the Internet 7 and can be accessed from store terminals 4 and 6 installed in the product providing store 3 and the product selling store 5. The support system 100 centrally manages inventory information at a plurality of stores, presents stores in which products are stocked in response to a stock search request from the store terminals 4 and 6, and enables reservation of the products. By doing so, substantial out-of-stock is eliminated, and immediate sales by the own store are enabled. The database 2 holds user management information and inventory management information.
[0026]
Next, FIG. 2 is a block diagram illustrating a functional configuration of the support system 100. The support system server 1 includes a user management unit 101, a stock management unit 102, a stock search processing unit 103, a product reservation processing unit 104, and a sales processing unit 105. After logging in to the support system 100 using the Web browsers of the shop terminals 4 and 6, the user management unit 101 accepts registration, change, and deletion requests for own shop information and stores the information in the user database 106.
[0027]
The inventory management unit 102 receives a request for registration, change, or deletion of product information of a product in stock at a store after the product providing store 3 logs in to the support system 100 from a store terminal accessible to the Internet 7, and stores the request in the stock database 107. I do.
[0028]
The inventory search processing unit 103 provides inventory information in response to a stock reference request from a user who is logged in to the support system 100 in accordance with the authority range (described later) of the user. The product reservation processing unit 104 logs in to the support system. Upon receiving a product reservation request from the store terminal of the merchandise store, the inventory database 107 is immediately updated, and a notice of the merchandise reservation request is sent to the store terminal of the merchandise store by e-mail.
[0029]
Upon receiving the product reservation request response from the store terminal 4 of the product providing store 3 that has notified the product reservation request notification, the sales processing unit 105 immediately updates the inventory database 107 and transmits the product reservation result notification to the product sales store 5. Notify the store terminal 6. In addition, after accepting a confirmation / cancellation request from the merchandise selling store 5 and immediately updating the inventory database 107 according to the request content, it notifies the store terminal 4 of the merchandise providing store 3 of a confirmation / cancellation notification.
[0030]
Next, the database 2 includes a user database 106 and an inventory database 107. As shown in FIG. 3, the user database 106 stores, as user management information, store information, store location information, open area information, and search area information as a section “basic”, and related store information as a section “addition”. , Related company whitelist information, and related company blacklist information. The user management information is registered, changed, and deleted by the user management unit 101.
[0031]
Here, the store location information is longitude / latitude data (hereinafter, location information) in the world geodetic system. The open area information specifies an area where the user management information and the location management information of the own store may be disclosed, and specifies a radius of several meters based on the own store position information. The search area information designates an area to be referred to when performing inventory search of another store, and designates a radius of several meters based on own store position information.
[0032]
Further, the affiliated company whitelist information is information in which a store list permitted for a stock search request from a store terminal is explicitly registered. Further, the affiliated company blacklist information is information in which a store list that is not permitted in response to an inventory search request from a store terminal is explicitly registered.
[0033]
As shown in FIG. 3, the stock database 107 holds product information, open area information, open store information, and open period information as a section “basic” as shown in FIG. Hold. The inventory management information is registered, changed, and deleted by the inventory management unit 102. Here, the open area information is represented by longitude / latitude data (hereinafter referred to as position information) in the world geodetic system and designates an area in which own product information may be disclosed. Specify a radius of how many meters.
[0034]
B. Operation of the embodiment
Next, the operation of the present embodiment will be described in detail. Here, FIG. 4 is a sequence diagram for explaining the operation of the present embodiment.
[0035]
B-1. Overall operation
In the merchandise store 3 and merchandise store 5, the support system 100 is accessed by the Web browser of the store terminals 4 and 6 via the Internet 7 to register (or change, register, own store information (basic information and additional information). Delete) (Sa10, Sb10). In the support system 100, the user management unit 101 receives a store information registration request, stores the store information in the user database 106, and notifies the store terminals 4 and 6 of the processing result (Sc10, Sc12).
[0036]
In the product providing store 3, the support system 100 is accessed by the Web browser of the store terminal 4 via the Internet 7 and product registration (or change or deletion) is performed in order to register the product information of the product in stock at the store. Is performed (Sa12). In the support system 100, the inventory management unit 102 receives a registration request for product information, stores the product information in the stock database 107, and notifies the shop terminal 4 of the processing result (Sc14).
[0037]
In the merchandise store 3 and the merchandise store 5, the support system 100 is accessed by the Web browser of the store terminals 4 and 6 via the Internet 7 to check whether any store has a stock of the merchandise. (S14, Sb12). In the support system 100, the stock search processing unit 103 receives a stock search request and provides stock information within the authority range of the user (Sc16, Sc18).
[0038]
Further, in the merchandise store 5, the support system 100 is accessed via the Internet 7 by the Web browser of the store terminal 6, and a merchandise reservation request is made (Sa14). In the support system 100, when the product reservation processing unit 104 receives a product reservation request from the product sales store 5, the inventory database 107 is immediately updated, and a process reception notification is sent to the store terminal 6 of the product sales store 5 (Sc20). ), A product reservation request notification is sent to the store terminal 4 of the product providing store 3 by e-mail (Sc22).
[0039]
Next, the merchandise providing store 3 that has received the merchandise reservation request notification transmits a merchandise reservation request response using the Web browser of the store terminal 4 after confirming the store inventory and the delivery method (Sa16). In the support system 100, when the sale processing unit 105 receives the response to the product reservation request, the inventory database 107 is immediately updated, and a processing result notification is sent to the store terminal 4 of the product providing store 3 (Sc24). The product reservation result is notified to the store terminal 6 of the product sales store 5 (Sc26).
[0040]
When the store terminal 6 of the product sales store 5 transmits a request for confirming / cancelling the product reservation in response to the notification of the product reservation result (Sb16), in the support system 100, the sales processing unit 105 determines the product reservation. / Accept cancellation request. Next, after the inventory database 107 is immediately updated in accordance with the request content, a process acceptance notification is sent to the store terminal 6 of the product sales store 5 (Sc28). In addition, it notifies the store terminal 4 of the product providing store 3 of the confirmation / cancellation notification (Sc30).
[0041]
After that, the stock is transferred between the merchandise store 3 and the merchandise store 5 and the merchandise store 5 sells the merchandise. In the merchandise selling store 5, for example, when a plurality of merchandise reservations are made at the same time, the stock delivery may be performed from the merchandise providing store where the reservation confirmation notification is early.
[0042]
B-2. Operation of each part
Next, operations of the above-described user management unit 101, inventory management unit 102, inventory search processing unit 103, product reservation processing unit 104, and sales processing unit 105 will be described.
[0043]
B-2-1. User management section
FIG. 5 is a flowchart for explaining the operation of the user management unit 101. First, when the store terminals 4 and 6 of the merchandise providing store 3 and the merchandise selling store 5 log in, the user management unit 101 performs a login process such as user authentication (S100), and stores the user management information from the store terminals 4 and 6. It is stored in the user database 106 (S102), and it is determined whether or not the processing result is normal (step S104). If the processing result is not normal, the process returns to step S102, and the user management information is input again. On the other hand, if the processing result is normal, the processing ends.
[0044]
B-2-2. Inventory management department
FIG. 6 is a flowchart for explaining the operation of the inventory management unit 102. First, when the store terminal 4 of the product providing store 3 logs in, the inventory management unit 102 performs login processing such as user authentication (S110), and stores the inventory management information from the store terminal 4 in the inventory database 107 (S112). It is determined whether or not the processing result is normal (step S114). If the processing result is not normal, the process returns to step S112, and the inventory management information is input again. On the other hand, if the processing result is normal, the processing ends.
[0045]
B-2-3. Inventory search processing section
FIG. 7 is a flowchart for explaining the operation of the inventory search processing unit 103. When the store terminals 4 and 6 of the merchandise providing store 3 and the merchandise selling store 5 log in, the inventory search processing unit 103 performs a log-in process such as user authentication (S120). Next, the merchandise information according to the stock search request from the store terminals 4 and 6 is input (S122), and it is determined whether or not the user has the reference authority according to the blacklist information (see FIG. 3) (S124). If the user does not have the reference authority, the process returns to step S122, and the merchandise information is input again. On the other hand, if the user has the reference authority, the corresponding product information is presented (S126), and the process ends.
[0046]
B-2-4. Product reservation processing section
FIG. 8 is a flowchart for explaining the operation of the product reservation processing unit 104. When the store terminal 6 of the product sales store 5 logs in, the product reservation processing unit 104 performs a login process such as user authentication (S130), and inputs product information according to the product reservation request from the store terminal 6 (S132). (S134), and a product reservation request notification is sent to the store terminal 4 of the product providing store 3 by e-mail (S136).
[0047]
B-2-5. Sales Processing Department
FIG. 9 is a flowchart for explaining the operation of the sales processing unit 105. The sales processing unit 105 determines whether or not there has been a product reservation request response to the product reservation request notification (S140). If there is a product reservation request response from the store terminal 4 of the product providing store 3 that has received the product reservation request notification, The product reservation result is notified to the store terminal 6 of the product sales store 5 that is the product reservation person (S142).
[0048]
Next, the sales processing unit 105 receives a request for confirmation / cancellation of the commodity reservation from the store terminal 6 of the commodity sales store 5 (S144), and performs a confirmation / cancellation process of immediately updating the inventory database 107 (S146). The confirmation / cancellation notification is notified to the store terminal 4 of the product providing store 3 as the registrant (S148).
[0049]
B-3. Inventory search / immediate sales processing
Next, an inventory search / immediate sales process according to the present embodiment will be described. Here, FIG. 10 is a flowchart for explaining the inventory search / immediate sales processing according to the present embodiment. The support system server 1 of the support system 100 immediately registers the user management information held in the user database 106 and the stock database 107, and then, based on the held stock management information, the stock information of the in-store shared stock information that can be immediately delivered. And provide a reservation function.
[0050]
When the support system server 1 receives the inventory search request from the merchandise store 5 (S150), the support system server 1 refers to the "user management basic information" of the request source store from the user database 106. Next, the support system server 1 performs a condition search based on the “search condition parameter” from the stock database 107 (S152), and searches only the stock list that matches the “public store information” set in the stock management basic information. As a result, the information is displayed on the store terminal 6 of the product sales store 5 (S154). The search parameters include a manufacturer model number and a product name of the product, and a search area (region) is specified as necessary. If the search area is not specified, the search area of the store information is used. The search of the product providing store 3 by the search area is performed, for example, by calculating a distance from the difference between the latitude and the longitude of the product selling store 5 and the product providing store 3. The distance is calculated, for example, assuming that 1 second (when latitude and longitude are expressed in degrees, minutes, and seconds) = 30 m.
[0051]
Here, the stock search processing will be described in more detail. The support system server 1 that has received the inventory search request extracts the merchandise providing store 3 within the search area designated by the merchandise sales store 5 and for which search permission is set for the merchandise sales store 5, and When there is a designated product in the providing store 3, a stock list is notified to the store terminal 6 of the product selling store 5 as a search result. The search permission is collected from the related company whitelist information and the related company blacklist information when there is the related company whitelist information, and if not registered, the search permission is determined.
[0052]
Next, the store terminal 6 of the merchandise selling store 5 issues a merchandise reservation request for the merchandise that matches the stock delivery among the search results (S156). That is, in the merchandise store 5, the merchandise can be reserved from the stock list. The support system server 1 that has received the product reservation request determines whether or not the user has a reservation right for the product before performing the reservation process based on the “reservation condition parameter” (S158), and executes the reservation process (S160). The reservation condition parameters include the system management number, the number of reservations, own store information (store code), and the handler. In addition, the support system server 1 notifies the store terminal 4 of the product providing store 3 by e-mail that a product reservation has occurred as a product reservation request notification (S162). The reservation authority is collected from affiliated company whitelist information and affiliated company blacklist information registered as additional information for store registration.
[0053]
According to the above-described embodiment, for example, it is assumed that a customer visits a company A-managed A1 store in search of a product Z, but a popular product Z as a new product has been sold out. Thus, the A1 dealer uses the support system 100 described above to search for the product Z of the A1 dealer and make a reservation for the store inventory of the company B-managed B1 dealer having the dealer in the same area, thereby reserving the product Z. , And can be immediately sold to customers.
[0054]
Further, it is assumed that the customer confirms the stock of a product Z at a C1 store managed by a company C, which operates mail-order sales, in search of the product Z. However, it is assumed that the delivery of the product Z, which is popular as a new product, takes time. Therefore, by using the support system 100 described above, by searching for and making a reservation for the product Z stocked by the B2 store managed by the company B, the product Z can be secured and sold to the customer.
[0055]
In the above-described embodiment, the functions of the support system server 1 or the store terminals 3 and 5 are realized by executing a program stored in a storage unit (not shown). The storage unit is configured by a nonvolatile memory such as a hard disk device, a magneto-optical disk device, or a flash memory, a volatile memory such as a RAM (Random Access Memory), or a combination thereof. In addition, the above-mentioned storage unit is, for example, a volatile memory (RAM) in a computer system serving as a server or a client when a program is transmitted through a network such as the Internet or a communication line such as a telephone line, for a certain period of time. Including those holding programs.
[0056]
Further, the above program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the “transmission medium” for transmitting a program refers to a medium having a function of transmitting information, such as a network such as the Internet or a communication line such as a telephone line. Further, the program may be for realizing a part of the processing described above. Furthermore, what is called a difference file (difference program) which can implement | achieve the process mentioned above in combination with the program already recorded on the support system server 1 or the store terminals 3 and 5 may be used.
[0057]
As described above, the embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to the above embodiment, and includes a design and the like within a range not departing from the gist of the present invention. .
[0058]
【The invention's effect】
As described above, according to the present invention, merchandise stock information indicating the stock status of merchandise in each of a plurality of stores is associated with store information for specifying the store where the merchandise is stocked, and the holding means When there is a stock information search request for a designated product from any of the plurality of stores, a search unit searches for a store in which the designated product is stocked from the holding unit, and a search result presenting unit As a result, the searched store list is presented to the store that has issued the stock information search request, so that there is an advantage that it is possible to eliminate out-of-stock items and realize immediate sales.
[Brief description of the drawings]
FIG. 1 is a block diagram showing a configuration of an in-store shared inventory immediate sales support system according to an embodiment of the present invention.
FIG. 2 is a block diagram showing a functional configuration of the support system 100.
FIG. 3 is a conceptual diagram showing user management information and inventory management information of a database 2.
FIG. 4 is a sequence diagram for explaining the operation of the embodiment.
FIG. 5 is a flowchart illustrating an operation of a user management unit.
FIG. 6 is a flowchart for explaining the operation of an inventory management unit.
FIG. 7 is a flowchart illustrating an operation of a stock search processing unit.
FIG. 8 is a flowchart illustrating the operation of a product reservation processing unit.
FIG. 9 is a flowchart illustrating an operation of a sales processing unit.
FIG. 10 is a flowchart for explaining an inventory search / immediate sales process according to the embodiment;
[Explanation of symbols]
1 support system server
2 Database
3 product offer stores
4, 6 store terminal
5 Stores selling products
101 User management unit
102 Inventory Management Department
103 Inventory search processing unit
104 reservation processing unit
105 Sales Processing Department
106 user database
107 Inventory Database

Claims (14)

Holding means for holding the product inventory information indicating the stock status of the product in each of the plurality of stores in association with store information for specifying the store where the product is stocked,
When there is a stock information search request for a specified product from any of the plurality of stores, based on the stock information search request, a search unit that searches the store that holds the specified product from the holding unit,
A sales support system comprising: a search result presenting unit that presents a store list searched by the searching unit to a store that has issued the inventory information search request. A store position information holding unit that holds the position information of the store,
The search unit searches for a store that stocks the designated product based on the location information from stores existing in a predetermined area centered on the store that issued the inventory information search request. The sales support system according to claim 1, wherein: When there is a reservation request from the store that has issued the inventory information search request, the reservation that excludes the specified product in stock at the store specified by the reservation request from the inventory information search request from another store as reserved. The sales support system according to claim 1, further comprising a receiving unit. A reservation notifying unit for notifying the reserved store that the designated product has been reserved so that the designated product is not sold at a store other than the store that issued the reservation request. The sales support system according to claim 3, wherein The product inventory information indicating the stock status of the product in each of the plurality of stores is registered in association with the store information for specifying the store where the product is in stock, and designated from any of the plurality of stores. When there is a stock information search request for a product, a store that stocks the specified product is searched based on the stock information search request, and a searched store list is presented to the store that issued the stock information search request. A sales support method characterized by the following. A store that stocks the designated product is searched from stores existing within a predetermined area centering on the store that issued the inventory information search request, based on the location information of the store. The sales support method according to claim 5. When there is a reservation request from the store that issued the inventory information search request, the specified product in stock at the store specified by the reservation request is set as reserved and excluded from the inventory information search request from another store. 6. The sales support method according to claim 5, wherein: 8. The reserved store is notified that the designated product has been reserved so that the designated product is not sold at a store other than the store that issued the reservation request. Sales support method. Registering the product inventory information indicating the inventory status of the product in each of the plurality of stores, and the store information for identifying the store that stores the product in association with each other;
When there is a stock information search request for a specified product from any of the plurality of stores, a step of searching for a store that stocks the specified product based on the stock information search request,
Presenting the searched store list to the store that issued the inventory information search request. A computer executes a step of searching a store existing in a predetermined area centering on a store that has issued the stock information search request for a store stocking the designated product based on the location information of the store. 10. The sales support program according to claim 9, wherein the sales support program is executed. When there is a reservation request from the store that has issued the inventory information search request, the specified product in stock at the store specified by the reservation request is reserved and excluded from the inventory information search request from another store. 10. The sales support program according to claim 9, wherein the program is executed by a computer. Causing the computer to execute a step of notifying the reserved store that the designated product has been reserved so that the designated product is not sold at a store other than the store that issued the reservation request. The sales support program according to claim 11, wherein: Registering the product inventory information indicating the inventory status of the product in each of the plurality of stores, and the store information for identifying the store that stores the product in association with each other;
When there is a stock information search request for a specified product from any of the plurality of stores, a step of searching for a store that stocks the specified product based on the stock information search request,
And a step of presenting the searched store list to the store that issued the inventory information search request. A sales support program that causes a computer to execute a step of searching for a store that stocks the specified product from stores existing in a predetermined area centered on the store that issued the inventory information search request has been recorded. 14. The recording medium according to claim 13, wherein:

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