JP2004252632A - Questionnaire device and questionnaire method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide technology for effectively exhibiting data on a questionnaire to a user of a questionnaire system, technology for providing an effective communication method through the questionnaire system, or user interface technology allowing the user to lightly use the questionnaire system. <P>SOLUTION: A user interface processing part 200 has a function allowing the user to appropriately select one of positions of a questionnaire sender and a questionnaire respondent. The user interface processing part 200 displays various data on the questionnaire obtained by data processing by a questionnaire data management part 350 in a lump by a screen provision part 230. Thereby, the various data generated from the questionnaire system can be effectively exhibited, and the questionnaire system can be sufficiently practically used as a communication tool. <P>COPYRIGHT: (C)2004,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a questionnaire technique, and more particularly to a method and apparatus for performing a questionnaire using a technique related to a user interface.
[0002]
[Prior art]
2. Description of the Related Art In recent years, with the spread of computers and the development of network technologies, electronic information exchange via networks has become active. As a result, much of the paperwork conventionally performed on paper is being replaced with network-based processing.
[0003]
A technology related to a questionnaire system is also a good example. In a questionnaire system, a questionnaire implementer publishes a questionnaire on a network and collects answers from users of the system. A questionnaire system via a network has many advantages over traditional paper-based questionnaires. For example, it is possible to obtain response data from many users in a short period of time, and to utilize the excellent computational power of computers to perform various, high-speed, and accurate response data aggregation and analysis processes. Patent Document 1, Patent Document 2, Patent Document 3).
[Patent Document 1]
JP-A-8-272773
[Patent Document 2]
JP-A-11-85727
[Patent Document 3]
JP 2001-184273 A
[Patent Document 4]
JP 2001-22733 A
[0004]
[Problems to be solved by the invention]
[0005]
As described above, the questionnaire system can perform various tabulation and analysis processes on the response data. It is also possible for a surveyor and a survey respondent to communicate via a network. However, in the conventional questionnaire system, at present, there are few proposals for an effective method of presenting a plurality of types of data or proposals for fully utilizing the ability of the questionnaire system as a communication tool.
[0006]
The present invention has been made in view of the above problems, and has as its object to provide a technique for effectively presenting questionnaire data to a questionnaire system user or a technique for providing an effective communication method via a questionnaire system. Another object of the present invention is to provide a user interface technology that allows a user to easily use a questionnaire system.
[0007]
[Means for Solving the Problems]
One embodiment of the present invention relates to a questionnaire device. This apparatus includes a user interface processing unit having a first user interface function for questionnaire performers and a second user interface function for questionnaire respondents, and the user can use the same screen in both positions as appropriate. It is configured to be selectable above. The questionnaire system is configured by the questionnaire device. The user may be limited to a person registered in the questionnaire system in advance, or may be an unspecified majority.
[0008]
The “questionnaire implementer” refers to a user who creates a questionnaire question and registers the questionnaire in the questionnaire system. "Survey respondent" refers to a user who answers a questionnaire registered in the questionnaire system among users. In addition, the “questionnaire respondent” is also used to mean a user who is qualified to answer the questionnaire, for example, when the answer qualification is specified as in a questionnaire for “4th grade elementary school students”. Hereinafter, among the survey respondents, those who have not yet responded to the questionnaire are referred to as “unrespondents”, and those who have already responded to the survey are referred to as “respondents”. If the questionnaire implementer can set a plurality of questionnaire questions for one questionnaire, even if the same questionnaire respondent, each questionnaire question can be an unanswered person or an already answered person.
[0009]
The user interface processing unit of the questionnaire device has a first user interface function for questionnaire implementers and a second user interface function for questionnaire respondents. Therefore, by the selection operation of the user, it is possible to flexibly change positions such as a questionnaire implementer at one time and a questionnaire respondent at some time. Therefore, unlike the conventional questionnaire system based on marketing ideas, which does not assume that the positions of the surveyor and the survey respondent are frequently exchanged, the system can be used as a more interactive communication tool. For example, in addition to using it as an awareness survey, which is its primary role as a questionnaire system, it can be used in a variety of ways, such as surveys of school students' requests for school trips, quizzes, contests, exams, debates, and guide boxes is there.
[0010]
Further, the apparatus may further include a response status grasping means for appropriately grasping whether or not each of the survey respondents has already answered the questionnaire question. Thereby, for example, the questionnaire implementer can appropriately determine the timing of terminating the recruitment of the questionnaire responses according to the degree of gathering of the responses from the questionnaire respondents.
[0011]
Further, the apparatus may further include an intermediate result publishing unit that appropriately publishes an intermediate result of the aggregated analysis data of the questionnaire response even before the deadline for recruiting the questionnaire response. Further, in the intermediate result publishing means, the tally analysis data may be displayed to the questionnaire respondent only under the predetermined condition only after answering the questionnaire. “Total analysis data” refers to answer data collected from the respondents to the questionnaire and subjected to total analysis. Hereinafter, this term is used to mean not the individual response data of the survey respondent but the data representing the response tendency of the survey respondent as a whole. The “intermediate result” refers to a result obtained by collecting and analyzing the collected answer data at a halfway point before the questionnaire response deadline. The term “as appropriate” means that each time a questionnaire response is received, a certain period of time elapses, a certain number of questionnaire responses are collected, or a total analysis instruction from the user is issued, a predetermined time during the questionnaire response application period Time point. The “predetermined condition” refers to various setting conditions such as “the questionnaire respondent can only see the intermediate result after actually answering the questionnaire”.
[0012]
If non-responders can see the interim results, their responses may be affected. Therefore, it is reasonable that the respondents of the questionnaire cannot see the interim results unless they have already responded. In addition, answering the questionnaire allows you to see the intermediate results, which is also an incentive to answer.
[0013]
Further, the user interface processing unit of the apparatus includes a questionnaire content display means for displaying content data of the questionnaire to the user, a general data display means for displaying general data about the questionnaire to the user, It may include a questionnaire question creation screen display means to be created and a tally analysis data display means to display tally analysis data. In addition, the user interface processing unit of the apparatus displays a questionnaire content display screen displayed by the questionnaire content display means and a general data display screen displayed by the general data display means in a layered manner, and displays the superimposed screen. May be further included by switching and displaying each of them by a tab.
[0014]
The "content data" refers to, for example, the content of the questionnaire question itself, that is, the content of the question and, in some cases, the answer format specified for each question. In some cases, it refers to data that combines the contents of a questionnaire question and the contents of a questionnaire response by the questionnaire respondent. "Summary data" refers to summaries such as observations to be entered by the questionnaire performer regarding the tabulated analysis data and thanks to respondents.
[0015]
In a conventional questionnaire system, when a questionnaire implementer would like to thank a questionnaire respondent, the process was complicated, such as sending an e-mail separately or posting a word of thanks on a bulletin board. However, in the questionnaire system using this questionnaire device, thanks for the response and the findings on the questionnaire results can be written by the general data display means. Therefore, the user can handle various data related to the questionnaire only with the function of the questionnaire system. In addition, since these various data are collectively displayed on the same screen, the user can easily grasp the relation between these data and can easily manage the data.
[0016]
In addition, the user interface processing unit of the device, the answerer of the questionnaire is an already-answered determining means for determining whether or not the already-answered person, and when the already-answered determining means is determined to be the already-answered person, It may further include a re-response prohibiting unit for prohibiting re-reply by the respondent, and a questionnaire content display updating unit for displaying, for the respondent, content data reflecting the answer content of the respondent. . In addition, the user interface processing unit may further include, for the respondent, means for displaying the answer content of the respondent and the total analysis data side by side on the same screen.
[0017]
For some respondents, it may be more appropriate to prohibit replaying the same questionnaire. For example, as described above, if a questionnaire respondent sets that only the respondent can see the intermediate result, if the answer is allowed to be redone, this setting is substantially invalidated. Therefore, it is meaningful to provide re-response prohibition means for the respondents. Also, if the respondents can compare and view their own answer contents and the tabulated analysis data on the same screen, they can easily compare and consider the answer tendencies and opinions of others with their own answer contents.
[0018]
Each functional block shown in FIG. 2 or the like may be provided on the server device side or may be provided on the client terminal side. Alternatively, it may be provided in both the server device and the client terminal, and in that case, each functional block may have the same name. Each of these functions is provided in the form of a program module, and may be executed by one or both of the server device and the client terminal, or may be downloaded from the server device to the client terminal upon execution. The entire questionnaire system is constituted by various questionnaire devices having these functions.
[0019]
Another embodiment of the present invention relates to a questionnaire method. The method includes the steps of displaying a first screen for a questionnaire by a first user interface function for a questionnaire, and a second user interface function for a questionnaire responder on the same screen as the first screen. Displaying a second screen for the questionnaire respondent according to the above, detecting a user's action on the first and second screens, and determining whether the screen on which the detected action has been performed is the first screen. The method includes a step of specifying whether the screen is a screen and accepting a user's input, and the first user interface function and the second user interface function are appropriately selected according to the user's action.
[0020]
It is to be noted that any combination of the above-described components and any conversion of the expression of the present invention between a method, an apparatus, a system, a recording medium, a computer program, and the like are also effective as embodiments of the present invention.
[0021]
BEST MODE FOR CARRYING OUT THE INVENTION
FIG. 1 is a configuration diagram of a questionnaire system 10 according to the embodiment. The server device 100 provides a service to a plurality of terminals (hereinafter, simply referred to as “client terminals 14”) such as a first client terminal 14a and a second client terminal 14b connected via a LAN (Local Area Network) 16. I do. Further, the client terminal 14 may be connected to the server device 100 via a WAN (Wide Area Network) 12.
[0022]
The server apparatus 100 and the client terminal 14 can be realized in hardware by elements such as a CPU of a computer, and can be realized in software by a program having a data transmission / reception function. Etc. depict functional blocks realized by their cooperation. Therefore, these functional blocks can be realized in various forms by a combination of hardware and software. The server device 100 may have a configuration including a web server, and the client terminal 14 may have a configuration including a personal computer and a web browser installed therein.
[0023]
FIG. 2 is a functional block diagram of the questionnaire system 10 of FIG. Here, the functions of FIG. 2 are not realized by either the server device 100 or the client terminal 14, but the functions of FIG. 2 are realized by the questionnaire system 10 as a whole. It does not matter which of the server device 100 and the client terminal 14 each function block, and further, each part in the function block, is realized by the essence of the invention. In constructing the entire system, how to divide various functions between the server device 100 and the client terminal 14 is determined in consideration of the operating environment of the questionnaire system such as the communication environment and the computing function. Good.
[0024]
The functional blocks of the questionnaire system 10 shown in FIG. 2 are roughly divided into a user interface processing unit 200, a questionnaire data management unit 350, and a questionnaire data storage unit 500. The user interface processing unit 200 is in charge of various user interface functions. The questionnaire data management unit 350 manages various data related to the questionnaire. The questionnaire data storage unit 500 stores various data related to the questionnaire. Upon receiving an input from the user 18, the user interface processing unit 200 determines the operation authority of the user 18, and instructs a predetermined process to the questionnaire data management unit 350. The operation authority is an authority related to an operation input such as an authority to answer a questionnaire and an authority to end the questionnaire. Further, the user interface processing unit 200 reads predetermined data to be presented to the user 18 from the questionnaire data storage unit 500. The questionnaire data management unit 350 manages various data related to the questionnaire according to an instruction from the user interface processing unit 200. Specifically, it refers to data processing such as creation of a questionnaire, answer, and total analysis, which will be described in detail later. In managing the data, the questionnaire data management unit 350 writes data to the questionnaire data storage unit 500 and reads data from the questionnaire data storage unit 500 as needed.
[0025]
The user interface providing unit 220 displays a predetermined screen and receives an operation input from the user 18. An internal functional block diagram of the user interface providing unit 220 will be described later with reference to FIG. The user authority determination unit 280 determines the user's operation authority based on various data stored in the questionnaire data storage unit 500. For example, when prohibiting re-reply of the respondent, the user authority determining unit 280 determines whether or not the respondent is the respondent, and then determines whether the user interface providing unit 220 accepts an answer input. An internal functional block diagram of the user authority determination unit 280 will be described later with reference to FIG. Upon receiving the operation input of the user 18, the user interface providing unit 220 instructs the questionnaire data management unit 350 to perform a predetermined process.
[0026]
The questionnaire data processing unit 370 performs a predetermined process according to the input operation of the user 18. An internal functional block diagram of the questionnaire data processing unit 370 will be described later with reference to FIG. The tally analysis processing unit 430 reads the answer data from the questionnaire data storage unit 500 and performs tally analysis processing. The tally analysis data by the tally analysis processing unit 430 is processed into visual data such as a graph as necessary in the user interface processing unit 200 and displayed. The tabulation analysis process of the tabulation analysis processing unit 430 may include, for example, a process such as a standard deviation calculation. Thereby, the range of application of the questionnaire system is further expanded.
[0027]
The user data storage unit 520 stores user data of the questionnaire system. "User data" refers to data for specifying the user 18, such as the mail address and ID number of the user 18 (hereinafter, simply referred to as "user ID"). When using the questionnaire system in a specific group such as a school, a company, and a club, it is necessary to register user data in the user data storage unit 520 in advance. When the questionnaire system uses an unspecified number of users, there is no need to have the user data storage unit 520.
[0028]
The questionnaire question data storage unit 580 stores data on questionnaire questions such as question contents and questionnaire implementers. An example of the data structure of the questionnaire question data storage unit 580 will be described later with reference to FIG. The questionnaire result data storage unit 640 stores data on questionnaire responses such as response data and general data. An example of the data structure of the questionnaire result data storage unit 640 will be described later with reference to FIG.
[0029]
Next, in the school, the process of asking a student a questionnaire question "Do you like dogs or cats?" To all fourth graders will be specifically shown from the viewpoint of the user interface. First, a process in which a questionnaire implementer prepares a questionnaire question will be described. When the user instructs the client terminal 14 to create a questionnaire, various screens shown in FIG. At this time, the server device 100 may transmit the image of the user interface screen itself, or the server device 100 may transmit only the setting data, and the client terminal 14 may construct the image of the user interface screen. Alternatively, the screen may be configured by the function of only the client terminal 14. This is the same for all screens presented to the user.
[0030]
FIG. 3 shows a questionnaire creation screen 642 displayed when a questionnaire implementer creates a questionnaire. The tool box 646 is a group of tool buttons that follow the process of creating a questionnaire question. In the figure, “Title and partner” is selected. That is, this figure shows a scene in which the title of the questionnaire and the questionnaire respondents are set.
[0031]
The questionnaire implementer selects the name of the bulletin board for registering the questionnaire in the posting destination designation area 648. In the figure, a bulletin board named "questionnaire board" is selected. When the button of the attached file designation button 650 is pressed, a dialog box for designating a file to be attached to the questionnaire is displayed. For example, by attaching an image file, a question method using an image such as "Please select the dog you like best from the pictures of these five dogs" becomes possible.
[0032]
The questionnaire content display screen 652 displays the content of the created questionnaire. The questionnaire implementer creates a questionnaire question on the questionnaire question creation screen 654. The questionnaire title input area 656 accepts input of a questionnaire title. The questionnaire respondent input area 657 accepts the input of the questionnaire respondent. For example, it is possible to designate a person who wants to answer the questionnaire, such as "4th grade", "4th grade 2 girls", "teacher", "all". When the questionnaire implementer inputs “Do you like dogs or cats?” In the questionnaire title input area 656 and “Fourth grade” in the questionnaire respondent input area 657, the questionnaire content display screen 652 displays “4 Ask the grader. Do you like dogs or cats? "
[0033]
The questionnaire supplementary information input area 658 accepts inputs about the questionnaire execution reason and the questionnaire response deadline. Invite the answer incentives of the survey respondents by describing the reasons. The questionnaire respondent name disclosure setting area 660 accepts a setting input as to whether or not to announce the name of the questionnaire respondent. The total analysis data disclosure setting area 662 receives a setting input as to whether to release the questionnaire result. In addition to this, it may be possible to make more detailed settings such as whether or not to publish the interim results, and if so, how to publish them. For example, there is a method of not announcing the results in a questionnaire system but presenting them in the next lesson, morning meeting, fun party, etc.
[0034]
FIG. 4 shows a questionnaire creation screen 642 at the stage where the questionnaire implementer inputs the content of the question. The questionnaire question number setting area 664 receives an input of a question number. That is, a plurality of questions can be set for one questionnaire. The questionnaire question input area 666 receives input of a question. The questionnaire answer method change button 668 displays a dialog box for selecting an answer method for the questionnaire question. This dialog box is further described in the following FIG. In FIG. 4, the selection answer method is specified. The number of options can be changed by an option number change button 669.
[0035]
The free description column addition setting area 670 adds a free description column as an option to “others”. As a result, the opinion of the respondent can be picked up in addition to the options. The reason description column addition setting area 672 adds a column in which the respondent writes a reason for his / her own answer. By encouraging respondents to write their reasons for "Why did you answer that way?", The questionnaire system can have educational significance.
[0036]
FIG. 5 shows an answer method selection dialog box 674 displayed when the questionnaire answer method change button 668 in FIG. 4 is pressed. This figure shows four types of answering methods to the questionnaire: single answer selection, multiple answer selection, free description method, and numerical value input method. The questionnaire creation screen 642 in FIG. 4 shows a case where the single answer selection method is designated by pressing the single answer selection button 676.
[0037]
FIG. 6 shows a questionnaire creation screen 642 when a list of questionnaire questions is displayed. The questionnaire content display screen 652 displays the created questionnaire question. The questionnaire question list display area 678 lists each question of the questionnaire. The questionnaire question copy button 680 allows each question to be duplicated. Thereby, similar questions can be efficiently created. With the questionnaire question delete button 682, a question can be deleted. The question order can be changed up and down by using the questionnaire question exchange button 684. After completing the creation of the questionnaire questionnaire, the questionnaire implementer presses the questionnaire registration button 685 to register the questionnaire on the bulletin board designated in the posting destination designation area 648. Through the above operation, a questionnaire with the title “Do you like dogs or cats?” That defines questionnaire questions in a desired form is newly registered.
[0038]
The registered questionnaire is posted on a predetermined bulletin board. When the user calls the bulletin board of the questionnaire system on the client terminal 14, a questionnaire posting screen 686 shown in FIG. 7 is called. The figure shows a bulletin board named "questionnaire board" in which five questionnaires are registered. The questionnaire question "Do you like dogs or cats?" Created in FIGS. 3 to 6 is posted at the top of the questionnaire list on the bulletin board in FIG. The user selects the questionnaire corresponding to the questionnaire respondent from the bulletin board and answers the questionnaire.
[0039]
The questionnaire phase display column 688 indicates the questionnaire phase of each questionnaire. The status of the questionnaire changes step by step from registration to recruitment of answers, completion of recruitment of answers to completion of requisition. “Questionnaire phase” refers to each stage of this questionnaire. In the figure, the questionnaire phase of the questionnaire posted at the top is “during questionnaire”. That is, the questionnaire has been registered and its answers are being sought. "Survey is being compiled" refers to the stage in which the solicitation of the survey has been completed and the surveyor has compiled the overall data. "Summary of questionnaire" refers to the stage at which input of summary data by the questionnaire implementer is completed. These three stages are displayed in the questionnaire phase display column 688. The questionnaire phase icon display field 690 displays the questionnaire phase as an icon.
[0040]
The questionnaire question display field 692 displays the questionnaire respondent and the title of the questionnaire. The data input in the questionnaire title input area 656 and the questionnaire respondent input area 657 in FIG. 3 correspond to this. The questionnaire response number display field 694 displays the number of collected responses. In the figure, ten answers are currently sent to the questionnaire in the top column. The questionnaire performer display column 696 displays the name of the questionnaire performer. As shown in the figure, the user may be able to set an icon representing himself. The questionnaire posting date display column 698 displays the questionnaire posting date. In addition, more data may be displayed, such as the scheduled deadline for recruiting responses to the questionnaire.
[0041]
Next, a process in which a questionnaire respondent prepares a questionnaire answer will be described. When the user selects a desired questionnaire from the questionnaire posting screen 686 shown in FIG. 7 on the client terminal 14, various screens shown in FIG.
[0042]
FIG. 8 shows a questionnaire response screen 700 displayed when the user selects the questionnaire "Do you like dogs or cats?" At the top of FIG. Therefore, in this case, according to the questionnaire question display column 692 in FIG. 7, the questionnaire respondent is “4th grade”. Even if you are not a survey respondent, the screen will be displayed, but you will not be able to enter answers. The questionnaire response recruiting end button 702 is a tool button for terminating the recruitment of questionnaire responses. The questionnaire response recruiting end button 702 can be selected only by the questionnaire implementer. In the figure, "Mayumi Arai" who is a questionnaire implementer can select a questionnaire answer recruiting end button 702.
[0043]
The questionnaire content display screen 652 displays a questionnaire question. The questionnaire respondent inputs his / her answer on the questionnaire content display screen 652 and presses the questionnaire answer write button 706 to register the questionnaire answer. The questionnaire phase display area 708 indicates a questionnaire phase. This corresponds to the questionnaire phase display field 688 in FIG. In FIG. 8, since the questionnaire is in the “during questionnaire” phase, a questionnaire respondent can input an answer. In the questionnaire phase of “Summary of questionnaire” or “Summary of questionnaire,” no answer input is accepted. In this case, for example, a measure is taken by the user interface processing unit 200 to delete the questionnaire answer write button 706 from the questionnaire content display screen 652. When the re-answer input of the respondent is prohibited, the questionnaire content display screen 652 may be displayed in an unusual display color such as gray-out so that it is clearly distinguished that the input is impossible.
[0044]
The tabulation analysis data display screen 710 displays tabulation analysis data of the questionnaire. In the figure, the questionnaire respondent cannot see the intermediate result until he answers the questionnaire. However, even if no answer has been given, if the user presses the tally analysis data display button 712, the user interface providing unit 220 displays an intermediate result. In other words, the restriction on publication of interim results here is a loose restriction due to the voluntary regulations of the respondents. The setting of whether to display the intermediate result, to whom, and to what extent may be made by the questionnaire implementer on the questionnaire creation screen 642.
[0045]
FIG. 9 shows a questionnaire response screen 700 when an intermediate result is displayed after the questionnaire respondent has answered the questionnaire. The questionnaire content display screen 652 displays a questionnaire question and the answer content of the questionnaire respondent. The tabulated analysis data display screen 710 displays an intermediate result. Thereby, the questionnaire respondent can compare the questionnaire question, the questionnaire answer and the intermediate result at a glance. When displaying an intermediate result to a person who has not answered the questionnaire, the questionnaire content display screen 652 displays only the questionnaire question. At that time, a message such as "You have not answered yet" may be displayed. The questionnaire response total display area 716 displays the total of the intermediate results. The tabulation analysis data graph display area 718 is a graph of the data displayed in the questionnaire response tabulation display area 716. Free description display area 720 displays a free description opinion.
[0046]
FIG. 10 shows a general data input screen 722 displayed to the questionnaire executor in the questionnaire phase of “Survey is being compiled”. In the figure, a general data display screen 726 for inputting general data is displayed over the questionnaire content display screen 652. In “Survey is being summarized”, the general data display screen 726 is displayed on the foreground in the initial state. Instead of the questionnaire content display screen 652, a general data display screen 726 may be replaced and displayed.
[0047]
The general data creation guideline display area 728 displays “How to summarize the questionnaire”. Not only by taking a questionnaire, but also by writing an appropriate "summary", the educational effect of the questionnaire system can be enhanced. When the questionnaire implementer presses the hint screen display button 730, a hint screen based on HTML (Hyper Text Mark-up Language) is displayed. This screen supports input of general data by indicating hints on how to create general data. The general data input area 732 receives input of general data. As shown in the figure, some items may be displayed in the general data input area 732 in advance.
[0048]
When the document creation application start button 734 is pressed, the installed word processing software is started. A fixed form for inputting general data may be prepared in this word processing software. Input support by word processing software makes it easier to input summary data. When the file read button 736 is pressed, a file dialog box is displayed and another file can be read. After the surveyor has described the general data, the general data is registered by pressing a general data registration button 738. Then, the questionnaire phase shifts to “summary of questionnaire”.
[0049]
FIG. 11 shows a questionnaire summary display screen 740 displayed after the summary data is registered. To whom the questionnaire summary display screen 740 is displayed may be set by the questionnaire implementer. The general data display screen 726 displays general data. As shown in the figure, the tally analysis data and the summary data are displayed on the same screen for the questionnaire respondent. The questionnaire content display screen 652 and the general data display screen 726 may be displayed in a layered manner, or the general data display screen 726 may be replaced and displayed instead of the questionnaire content display screen 652.
[0050]
FIG. 12 shows a questionnaire response status display screen 742 representing the questionnaire response status. The questionnaire respondent display area 744 receives a classification designation such as a grade or a group. The questionnaire respondent name display field 746 displays a list of questionnaire respondents. The questionnaire respondent response status display field 748 indicates the response status of each questionnaire respondent. In the same figure, "Arai Mayumi" has been answered, but "Kurita Satoko" has not been answered. The questionnaire implementer can individually confirm the answer status of the questionnaire on the questionnaire answer status display screen 742.
[0051]
Next, the data structure will be described.
[0052]
FIG. 13 shows the data structure of the questionnaire question data storage unit 580. The questionnaire ID column 750 shows a questionnaire ID. The questionnaire ID is a number for identifying each questionnaire. The questionnaire performer column 752 indicates the name of the questionnaire performer. A user ID may be used instead of the name of the questionnaire implementer. In the figure, the questionnaire implementer whose questionnaire ID is 001 is “Mayumi Arai”. The questionnaire respondent column 754 indicates the questionnaire respondent. In the figure, the questionnaire respondent of the questionnaire with the questionnaire ID 001 is “4th grade”. This corresponds to the input data in the questionnaire respondent input area 657 in FIG. 3 and the display of the questionnaire question display field 692 in FIG.
[0053]
The questionnaire title column 756 shows the title of the questionnaire. This corresponds to the input of the questionnaire title input area 656 in FIG. 3 and the display of the questionnaire question display field 692 in FIG. The questionnaire question column 758 shows the contents of the entire questionnaire question. The questionnaire question number column 760 shows the number of each question. In the figure, six questions are prepared for the questionnaire with the questionnaire ID 001. The questionnaire question content column 762 shows the content of each questionnaire question. The questionnaire answer format column 764 indicates the answer format of each question. The answer form of the first question of the questionnaire with the questionnaire ID 001 in FIG. The answer format for the sixth question is a free description format.
[0054]
The questionnaire posting date column 766 shows the posting date of the questionnaire. This corresponds to the questionnaire posting date display column 698 in FIG. The questionnaire phase column 768 indicates a questionnaire phase. This corresponds to the questionnaire phase display field 688, the questionnaire phase icon display field 690 of FIG. 7, and the questionnaire phase display area 708 of FIG. The attached file column 770 shows the name of the file attached to the questionnaire. The attached file has been attached by the questionnaire implementer via the attached file designation button 650 in FIG. In FIG. 13, there is no attached file for the questionnaire with the questionnaire ID 001, but a bitmap file named “school.BMP” is attached to the questionnaire with the questionnaire ID 002.
[0055]
FIG. 14 shows the data structure of the questionnaire result data storage unit 640. Although the questionnaire result data storage unit 640 stores result data for all questionnaires, FIG. 13 illustrates the questionnaire with the questionnaire ID 001 shown in FIG. The questionnaire response data column 772 shows response data obtained by the questionnaire. The questionnaire response status column 774 shows the questionnaire respondents and the response status. This corresponds to the questionnaire response status display screen 742 in FIG. The questionnaire response content column 776 shows the response content of the questionnaire respondent. The questionnaire respondent name column 778 indicates the name of the questionnaire respondent. The questionnaire respondent name column 778 corresponds to the questionnaire respondent name display column 746 in FIG. The questionnaire respondent response status column 780 indicates whether the questionnaire respondent has already answered. This corresponds to the questionnaire respondent response status display column 748 in FIG. In the figure, “Arai Mayumi” selects “2” for the first question and “4” as the answer for the second question. For the sixth question, he freely wrote, "I like American shorts among cats."
[0056]
The questionnaire response total column 782 shows the total of the response data in the questionnaire response data column 772. The questionnaire response collection rate column 784 shows the ratio of those who actually answered among the questionnaire respondents. In the figure, among the respondents of the questionnaire, "55%" actually answered the questionnaire. For Question 1, 40% of the respondents select "1", 40% of the respondents select "2", and the remaining 20% of the respondents select "3". The general data column 786 indicates general data input to the general data input area 732 in FIG.
[0057]
Next, a more detailed internal configuration diagram of the functional block diagram in FIG. 2 will be described.
[0058]
FIG. 15 shows a functional block diagram inside the user interface providing unit 220. The screen providing unit 230 displays a screen to the user. Further, the screen providing unit 230 receives an operation input from the user. Then, it instructs the questionnaire data management unit 350 on necessary processing according to the input from the user. The questionnaire content display screen configuration unit 240 configures a content data display screen. In FIG. 3, the screen of the questionnaire content display screen 652 is configured. The questionnaire content display update determination unit 234 determines whether or not to perform display reflecting the content of the questionnaire response as in a questionnaire content display screen 652 in FIG. The questionnaire content display screen configuration unit 240 configures a content data display screen via the questionnaire content display update determination unit 234. The re-answer input determination unit 238 determines whether or not the respondent can input a re-answer. The questionnaire content display screen configuration unit 240 determines whether the user 18 can perform an operation input via the re-answer input determination unit 238.
[0059]
The general data display screen forming unit 246 forms a general data display screen. The overall data display screen 726 of FIGS. 10 and 11 is configured. The questionnaire question creation screen configuration unit 250 configures a questionnaire question creation screen. In FIG. 3, a questionnaire question creation screen 654 is configured. The tabulation analysis data display screen forming unit 254 forms a tabulation analysis data display screen. In FIG. 9, the configuration of the tabulation analysis data display screen 710 is performed. The intermediate result disclosure determination unit 242 determines whether to display the intermediate result. The tabulated analysis data display screen forming unit 254 determines whether to display the intermediate result via the intermediate result disclosure determining unit 242. The screen layout switching unit 244 controls the layout and switching of screens for the questionnaire content display screen configuration unit, the general data display screen configuration unit, and the like. For example, the process of displaying the questionnaire content display screen 652 and the general data display screen 726 in a layered manner is performed by the screen layout switching unit 244.
[0060]
FIG. 16 shows a functional block diagram of the inside of the user authority determination unit 280. The user determination unit 284 determines whether the user is a user of the questionnaire system. This judgment is necessary when the questionnaire system is operated by a limited number of users, such as in a school. The questionnaire performer determination unit 286 determines whether or not the user is a questionnaire performer. The questionnaire responder determination unit 288 determines whether the user is a questionnaire respondent. In the questionnaire with the questionnaire ID 001 shown in FIG. 3 and subsequent figures, “being a fourth grader” is a determination condition corresponding to the input to the questionnaire respondent input area 657 in FIG. The respondent determination unit 290 determines whether or not the respondent is a respondent. The response status inspection unit 300 determines the response status of all the respondents. The response status inspection unit 300 is a functional block particularly corresponding to the questionnaire response status display screen 742 in FIG.
[0061]
FIG. 17 shows a functional block diagram of the inside of the questionnaire data processing unit 370. The questionnaire question processing unit 374 creates and reads out questionnaire questions. The questionnaire response processing unit 376 inputs and reads out a questionnaire response. The general data processing unit 380 inputs and reads general data. The questionnaire phase processing unit 384 performs processing related to the questionnaire phase transition. The transition of the questionnaire phase here includes active processing for transitioning the questionnaire phase, such as registration of a questionnaire and termination of the solicitation of answers. Each block of the questionnaire question processing unit 374, the questionnaire answer processing unit 376, and the general data processing unit 380 performs predetermined processing while checking the current questionnaire phase with the questionnaire phase processing unit 384.
[0062]
Next, a processing flow will be described.
[0063]
FIG. 18 shows a processing flow from the viewpoint of data exchange between the server device and the client terminal. Here, a questionnaire implementer creates a questionnaire, shows a questionnaire on a bulletin board, and shows a period from when the questionnaire is deleted. In the figure, the client terminal A is a questionnaire implementer, and the client terminal B is a terminal used by a questionnaire respondent. The questionnaire implementer creates a questionnaire on the questionnaire creation screen 642 of FIG. 3 (S10). When the creation of the questionnaire is completed, the questionnaire is registered using the questionnaire registration button 685 in FIG. 6 (S12). Then, the server device posts the questionnaire on a predetermined bulletin board (S14).
[0064]
The questionnaire respondent selects a questionnaire to which he or she answers from the questionnaire posting screen 686 of FIG. 7 (S16), and inputs a questionnaire answer (S18). When the questionnaire respondent presses the questionnaire answer write button 706 in FIG. 8, the questionnaire answer is transmitted to the server device (S20).
[0065]
The questionnaire implementer refers to the questionnaire response status display screen 742 in FIG. 12 and terminates the recruitment of the questionnaire responses at an appropriate time by using the questionnaire response recruiting end button 702 in FIG. 8 (S22). The end of the questionnaire response solicitation period may be set in advance by the questionnaire implementer when the questionnaire is created. For example, the deadline for recruiting survey responses may be set, or the recruitment of survey responses may be automatically terminated when a certain number of survey responses are obtained. When the questionnaire implementer instructs the tabulation and analysis processing of the response data (S24), the server device performs the tabulation and analysis processing of the questionnaire response data (S26). The tabulation analysis process may be automatically performed implicitly without the explicit instruction of the questionnaire implementer. When the tabulation analysis processing is completed, the server device transmits the tabulation analysis data to the client A (S28).
[0066]
The questionnaire implementer inputs the general data on the general data display screen 726 in FIG. 10 (S30), and transmits this to the server device by pressing the general data registration button 738 (S32). The server device newly adds general data to the questionnaire and posts it (S34). The questionnaire implementer deletes the questionnaire from the bulletin board at any time (S36). The questionnaire may be deleted for a fixed period from the posting date of the general data, or may be deleted by a questionnaire system administrator who has been given special authority.
[0067]
FIG. 19 shows a flowchart until the questionnaire implementer creates a questionnaire. The questionnaire implementer first calls the questionnaire creation screen 642 in FIG. Then, a question is created on the questionnaire question creation screen 654 (S42). If further questions need to be added (N in S44), further questions are created. When the creation of all questions is completed (Y in S44), a questionnaire is registered using the questionnaire registration button 685 in FIG. 6 (S46).
[0068]
FIG. 20 shows a flowchart until the questionnaire respondent answers the questionnaire. The user selects a questionnaire to be answered on the questionnaire posting screen 686 in FIG. 7 (S50). Whether or not the user is a questionnaire respondent is determined by the questionnaire respondent determination unit 288 in FIG. 16. If the user is not a questionnaire respondent (N in S52), no answer input is accepted. If it is a questionnaire respondent (Y in S52), the questionnaire answer screen 700 of FIG. 8 is displayed (S54). When the user inputs an answer on the questionnaire content display screen 652 (S56) and writes an answer using the questionnaire answer write button 706 (Y in S58), the answer to the questionnaire is completed.
[0069]
As described above, in the embodiment, the user can appropriately change the positions of the questionnaire implementer and the questionnaire respondent, so that communication through the questionnaire system is promoted. In addition, since not only questionnaire questions and answers but also tabulated analysis data and summary data can be handled collectively, user convenience is greatly improved.
[0070]
The present invention has been described based on the embodiments. It should be understood by those skilled in the art that the embodiments are exemplifications, and that various modifications can be made to the combination of each component and each processing process, and that such modifications are also within the scope of the present invention. .
[0071]
As such a modified example, the server device may include only the questionnaire data storage unit 500 in FIG. 2, and the client terminal may autonomously synchronize the processing between the terminals to form a questionnaire system. For example, a method is conceivable in which an access lock for exclusive control is provided for access to the questionnaire data storage unit 500 in the server device, and simultaneous access from the client terminal to the server device is prohibited.
[0072]
Further, when the questionnaire is posted, an e-mail requesting an answer may be transmitted to the questionnaire respondent. Alternatively, the respondents to the questionnaire may be set as "a person who owns a dog" or "a person who likes physical education classes". When the questionnaire system is used for a quiz or a test, the questionnaire system may be displayed in a ranking on the total analysis data.
[0073]
【The invention's effect】
According to the present invention, various data generated from the questionnaire system can be effectively presented. Further, according to the present invention, the questionnaire system can be fully utilized as a communication tool.
[Brief description of the drawings]
FIG. 1 is a configuration diagram of a questionnaire system according to the present embodiment.
FIG. 2 is a functional block diagram of the questionnaire system of FIG. 1;
FIG. 3 is a diagram showing an example of a questionnaire creation screen displayed when a questionnaire implementer sets a questionnaire;
FIG. 4 is a diagram showing an example of a questionnaire creation screen displayed when a questionnaire implementer creates a questionnaire question.
FIG. 5 is a diagram showing an example of an answer method selection dialog box displayed when a questionnaire implementer selects an answer format of a questionnaire question.
FIG. 6 is a diagram showing an example of a questionnaire creation screen when a list of questionnaire questions is displayed.
FIG. 7 is a diagram showing an example of a questionnaire posting screen.
FIG. 8 is a diagram showing an example of a questionnaire response screen when a questionnaire respondent inputs a questionnaire response.
FIG. 9 is a diagram showing an example of a questionnaire response screen displayed after a questionnaire respondent answers the questionnaire;
FIG. 10 is a diagram showing an example of a general data input screen when a surveyor inputs general data.
FIG. 11 is a diagram showing an example of a questionnaire summary display screen displayed after summary data is input.
FIG. 12 is a diagram showing an example of a questionnaire response status display screen.
FIG. 13 is a diagram illustrating an example of a data structure of a questionnaire question data storage unit in FIG. 2;
FIG. 14 is a diagram illustrating an example of a data structure of a questionnaire result data storage unit in FIG. 2;
FIG. 15 is a functional block diagram of the inside of the user interface providing unit of FIG. 2;
FIG. 16 is a functional block diagram showing the inside of a user authority judging unit shown in FIG. 2;
FIG. 17 is a functional block diagram of the inside of the questionnaire data processing unit in FIG. 2;
FIG. 18 is a diagram showing an example of a sequence between devices in the questionnaire system of FIG. 2;
FIG. 19 is a flowchart in the process of creating a questionnaire question in the questionnaire system of FIG. 2;
FIG. 20 is a flowchart in the process of creating a questionnaire response in the questionnaire system of FIG. 2;
[Explanation of symbols]
200 user interface processing unit, 220 user interface providing unit, 234 questionnaire content display update determination unit, 238 re-answer input determination unit, 240 questionnaire content display screen configuration unit, 242 intermediate result publication determination unit, 244 screen layout switching unit, 246 Data display screen configuration section, 250 questionnaire question creation screen configuration section, 254 total analysis data display screen configuration section, 280 user authority determination section, 290 respondent determination section, 300 answer status inspection section, 350 questionnaire data management section, 370 Questionnaire data processing unit, 430 total analysis processing unit, 500 questionnaire data storage unit, 580 questionnaire question data storage unit, 640 questionnaire result data storage unit, 652 questionnaire content display screen, 726 general data display screen.

Claims (10)

Equipped with a user interface processing unit having a first user interface function for questionnaire implementers and a second user interface function for questionnaire respondents, and the user can select either position on the same screen as appropriate. A questionnaire apparatus characterized in that it can be configured. 2. The questionnaire apparatus according to claim 1, wherein the questionnaire implementer further includes a response status grasping means for appropriately grasping whether or not each of the survey respondents has already answered the questionnaire question. 3. The questionnaire apparatus according to claim 1, further comprising an intermediate result publishing unit that appropriately publishes an intermediate result of the aggregated analysis data of the questionnaire response even before the deadline for recruiting the questionnaire response. 4. The questionnaire apparatus according to claim 3, wherein the interim result publishing means displays the tally analysis data to the questionnaire respondent under predetermined conditions only after answering the questionnaire. The user interface processing unit, a questionnaire content display means for displaying a questionnaire content data to the user,
A general data display means for displaying general data on the questionnaire to the user;
A questionnaire question creation screen display means in which the questionnaire implementer creates a questionnaire question;
A summary analysis data display means for displaying the summary analysis data of the questionnaire response;
5. The questionnaire device according to claim 1, further comprising: The user interface processing unit displays a questionnaire content display screen displayed by the questionnaire content display means and a general data display screen displayed by the general data display means in a layered manner, and each of the superimposed screens 6. The questionnaire apparatus according to claim 5, further comprising: means for switching and displaying by a tab. The user interface processing unit, said questionnaire respondents, already-answered determination means to determine whether or not already answered,
A re-response prohibition unit that prohibits a re-reply by the respondent if the respondent is determined to be a respondent by the already-answered determination unit;
For the respondent, a questionnaire content display updating means for displaying questionnaire content data reflecting the answer content of the respondent,
The questionnaire device according to claim 1, further comprising: 8. The method according to claim 7, wherein the user interface processing unit further includes, for the respondent, a means for displaying the answer content of the respondent and the total analysis data side by side on the same screen. Questionnaire device. Displaying a first screen for the surveyor by a first user interface function for the surveyor;
Displaying a second screen for the questionnaire respondent by a second user interface function for the questionnaire respondent on the same screen as the first screen;
Detecting a user action on the first and second screens;
A step of identifying whether the screen on which the detected action has been performed is the first screen or the second screen, and accepting a user's input;
A questionnaire method, wherein the first user interface function and the second user interface function are appropriately selected according to a user action. Displaying a first screen for the surveyor by a first user interface function for the surveyor;
Displaying a second screen for the questionnaire respondent by a second user interface function for the questionnaire respondent on the same screen as the first screen;
Detecting a user action on the first and second screens;
A step of identifying whether the screen on which the detected action has been performed is the first screen or the second screen, and accepting a user's input;
Wherein the first user interface function and the second user interface function are appropriately selected according to a user's action.

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