JP2004164090A - Message transmission-and-reception device, message transmission-and-reception method, and message transmission-and-reception program for computer - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a message transmission-and-reception device that makes it easy to transfer a message, which one of a plurality of message transmission-and-reception devices connected to a network receives, to another message transmission-and-reception device, also provide a message transmission-and-reception method and a message transmission-and-reception program for a computer. <P>SOLUTION: When the message transmission-and-reception device 10 receives a request from a user 40 for the transfer of a message, it generates a message transfer destination candidate based on a transfer destination candidate generation rule stored in an internal storage part 14, supplies a user 40 with a user interface, which is accompanied by the message transfer destination candidate, for designating the transfer destination, and further presents a message accompanied by transfer recommendation and a message accompanied by information on the candidate of the transfer destination according to a transfer recommendation rule for determining whether the transfer of a reception message stored in the storage part 14 is recommended. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a message transmission / reception device, a message transmission / reception method, and a message transmission / reception program for a computer, and more particularly to a message transmission / reception device, a message transmission / reception method, and a message transmission / reception program that simplify transfer processing by a user.
[0002]
[Prior art]
In transmitting and receiving a message using a personal computer (PC) or a portable terminal, a message can be transmitted from a desired time or place regardless of the convenience of a receiving party. It is possible to read the message at a good timing and transfer the message to another message transmitting / receiving device as needed. An example of this type of message transmitting / receiving device is an electronic mail message transmitting / receiving device (or system).
[0003]
FIG. 13 shows a block diagram of a typical conventional message transmitting / receiving apparatus. A conventional message transmitting / receiving apparatus 30 shown in FIG. 13 is connected to a network 20 such as the Internet, and forms a message transmitting / receiving system. The message transmission / reception device 30 includes a message transmission / reception unit 31, a message processing unit 32, an input / output unit 33, and a storage unit.
[0004]
Next, the main functions of the components 31 to 34 that constitute the message transmitting / receiving unit 30 will be described. The message transmission / reception unit 31 has a function of transmitting / receiving a message to / from another device via the network 20. The input / output unit 33 has a function of providing a user interface to a user (user) and performing input / output processing with the user. The message processing unit 32 has a function of executing message creation, transmission, reception, and reference processing based on a request from the user at the input / output unit 33. The storage unit 34 has a function of storing the received message. Although only one message transmitting / receiving device 30 is shown in the figure, the message transmitting / receiving device 30 generally exists as an aggregate of a plurality of devices connected via the network 20.
[0005]
FIG. 14 is a sequence diagram showing a flow of receiving a message, transferring the received message, and processing of a user (user) in the conventional message transmitting / receiving apparatus 30 shown in FIG. When the message transmitting / receiving device 30 receives a message via the network 20 (from another message transmitting / receiving device) (step S1), the message is stored in the storage unit 34 (step S2). Then, when the message transmitting / receiving device 30 receives a reference request for a received message from the user 40 (step S3), the designated message is presented to the user 40 (step S4). Here, as an example of a procedure for referring to a message by the user 40, first, a reference to a message list is requested, and then one of the messages in the list is designated to refer to the message.
[0006]
When the user 40 wants to transfer the received message to another person (another message transmitting / receiving device), the user 40 specifies a transfer destination and sends a message transfer execution request to the message transmitting / receiving device 30 (step S5). ). Therefore, the message transmitting / receiving device 30 transfers the message to the transfer destination via the network 20 (Step S6).
[0007]
FIG. 15 shows an example of a display screen of a user interface provided to the user 40 by the input / output unit 33 when the user 40 specifies a transfer destination. In this example, a user interface is provided for the user 40 to enter a transfer destination ID (mail address). The user 40 specifies the transfer destination by directly entering the transfer destination according to the instructions on the screen. When receiving a transfer execution request from the user 40 by operating the “Send” button, the message transmitting / receiving device 30 transfers the specified message to the specified destination via the network 20.
[0008]
Another conventional message transmitting / receiving apparatus has a configuration similar to that shown in FIG. 13. When a message is received (step T1) as shown in the sequence diagram of FIG. 16, the message transmitting / receiving apparatus specifies the received message. (Step T2). Then, the message is automatically transferred based on the transfer determination result (step T3). That is, in this message transmitting / receiving apparatus, information on a transfer rule including a condition regarding an attribute of a received message, such as a subject and a sender, and an ID of a transfer destination is stored. When receiving the message, the message transmission / reception device checks whether or not the message matches the transfer rule (ie, determines transfer). If this transfer condition is met, the message is automatically transferred to the corresponding transfer destination.
[0009]
In addition, the operator creates an e-mail, searches the titles of sent / received e-mails sent and received in the past based on the search conditions, and uses the e-mails corresponding to the search conditions as destination e-mail addresses as e-mail destination candidates. Display on the display device. An operator selects a destination from among the displayed destination candidates, sets the selected address as an e-mail destination, and transmits an e-mail by a network communication device. (For example, see Patent Document 1). Further, an electronic mail transfer device capable of transferring electronic mails addressed to a plurality of users to various destinations according to predetermined conditions has been disclosed (for example, see Patent Document 2).
[0010]
[Patent Document 1]
JP 2000-285041 A (Page 3, FIG. 2)
[Patent Document 2]
JP-A-11-298520 (page 3-5, FIG. 1)
[0011]
[Problems to be solved by the invention]
In the above-described conventional message transmission / reception system, when a user transfers a received message, a transfer destination must be specified for each transfer, so the transfer operation is complicated. Also, in the case of a message transmission / reception system that performs automatic transfer, it is not necessary for the user to specify the transfer destination, but since the transfer is performed without the user's confirmation, the transfer is performed after the user's confirmation. There was a problem that it was impossible.
[0012]
[Object of the invention]
The present invention has been made in view of the above-mentioned problems of the related art, and provides a message transmission / reception device, a message transmission / reception method, and a computer message transmission / reception program that allow a user to easily transfer a message after checking each time. The purpose is to do.
[0013]
[Means for Solving the Problems]
In order to solve the above problems, a message transmitting / receiving apparatus, a message transmitting / receiving method, and a computer message transmitting / receiving program according to the present invention employ the following characteristic configurations.
[0014]
(1) a message receiving unit that receives an external message;
A storage unit for storing a transfer destination candidate generation rule for determining a transfer destination candidate of the received message,
A message transmission / reception device having a transfer condition processing unit for determining a transfer destination candidate in accordance with the transfer destination candidate generation rule.
[0015]
(2) The message transmitting / receiving apparatus according to (1), wherein the transfer processing unit determines the transfer destination candidate when receiving a message transfer request from a user.
[0016]
(3) The message transmitting / receiving apparatus according to the above (1) or (2), further comprising an output unit that outputs a transfer destination candidate determined by the transfer processing unit.
[0017]
(4) a message receiving unit that receives an external message;
A storage unit for storing a transfer recommendation rule for determining whether to recommend the transfer of the received message,
A message processing unit for presenting a message with transfer recommendation according to the transfer recommendation rule.
[0018]
(5) a message receiving unit that receives a message from the outside;
A storage unit for storing a transfer recommendation rule for determining whether to recommend the transfer of the received message and a transfer destination candidate generation rule for determining a transfer destination candidate of the received message,
A message transmitting / receiving apparatus, comprising: a message processing unit that presents a message with transfer recommendation and a message with transfer destination candidate information according to the transfer recommendation rule and the transfer destination candidate generation rule.
[0019]
(6) The message transmitting / receiving device according to (4) or (5), wherein the processing in the message processing unit is executed when a message reference request is received from a user.
[0020]
(7) The message transmitting / receiving device according to (4) or (5), further including an output unit that outputs a message to be presented in the message processing unit.
[0021]
(8) In response to the reception of the message transfer request, a transfer destination candidate corresponding to the received message is determined based on a transfer destination candidate generation rule that preliminarily defines a relationship between the message and the transfer destination candidate. Message sending and receiving method for presenting information accompanied by a transfer destination candidate.
[0022]
(9) In response to receiving the message reference request, determine whether or not to recommend transfer of the received message based on a transfer recommendation rule that preliminarily defines a relationship between the message and transfer recommendation. Message transmission / reception method for presenting information with a given transfer recommendation.
[0023]
(10) In response to receiving the message reference request, determine whether or not to recommend transfer of the received message based on a transfer recommendation rule that preliminarily defines a relationship between the message and transfer recommendation. In addition to presenting the information accompanied by the transfer recommendation, and responding to the reception of the transfer request of the message, responding to the received message based on a transfer destination candidate generation rule that defines a relationship between the message and the transfer destination candidate in advance. A message transmitting / receiving method for determining a transfer destination candidate to be performed and presenting information accompanied by the determined transfer destination candidate.
[0024]
(11) receiving a message from the outside, and responding to the reception of the message transfer request based on a transfer destination candidate generation rule in which a relationship between the message and the transfer destination candidate is determined in advance. A message transmitting / receiving program for a computer for executing a process of determining a corresponding transfer destination candidate and a process of presenting information with the determined transfer destination candidate.
[0025]
(12) receiving a message from the outside, and transferring the received message based on a transfer recommendation rule that preliminarily defines a relationship between the message and the transfer recommendation in response to receiving the message reference request. And a message transmitting / receiving program for a computer for executing the processing of each step of determining whether or not to recommend the information, and presenting the information accompanied by the determined transfer recommendation.
[0026]
(13) a step of receiving a message from outside, and transferring the received message based on a transfer recommendation rule which preliminarily defines a relationship between the message and the transfer recommendation in response to receiving the message reference request. Deciding whether or not to recommend the message, presenting the information with the decided transfer recommendation, and, in response to receiving the transfer request of the message, previously determined a relationship between the message and the transfer destination candidate. A computer message for causing the computer to execute a process of determining a transfer destination candidate corresponding to a received message based on a transfer destination candidate generation rule and presenting information accompanied by the determined transfer destination candidate Transmission / reception program.
[0027]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, the configuration and operation of a preferred embodiment of a message transmitting / receiving device, a message transmitting / receiving method and a message transmitting / receiving program for a computer according to the present invention will be described in detail with reference to the accompanying drawings. In this specification, a "message" means any information such as characters and figures transmitted and received between users. One example of a message is an e-mail. A user of the message transmission / reception system is assigned a unique ID, and transmission / reception of a message is performed based on designation of the assigned ID. For example, an ID in an electronic mail system is a mail address.
[0028]
(First Embodiment)
FIG. 1 is a block diagram showing a main configuration of a first embodiment of a message transmission / reception system according to the present invention. This message transmission / reception system includes a message transmission / reception device 10 and a network 20. A plurality of message transmission / reception devices 10 are connected to the network 20 (only one message transmission / reception device is shown in FIG. 1), and mutually transmit and receive messages.
[0029]
Each message transmission / reception device 10 includes a message transmission / reception unit 11, a message processing unit 12, an input / output unit 13, a storage unit 14, and a transfer condition processing unit 15. Here, the message processing unit 12 is connected to the message transmitting / receiving unit 11, the input / output unit 13, the storage unit 14, and the transfer condition processing unit 15. The storage unit 14 is also connected to a transfer condition processing unit 15.
[0030]
Next, main functions of each of the components 11 to 15 constituting the message transmitting / receiving device 10 will be described. The message transmitting / receiving unit 11 has a function of transmitting / receiving a message to / from another message transmitting / receiving device via the network 20. The input / output unit 13 has a function of providing a user with an input / output user interface. The message processing unit 12 has a function of creating, transmitting, receiving, referencing, and transferring a message based on a user's request. The storage unit 14 has a function of storing a message and a condition related to the transfer of the message. The transfer condition processing unit 15 has a function of executing a message transfer process based on a condition related to a message transfer.
[0031]
Here, the storage unit 14 stores a “transfer destination candidate generation rule” for extracting the ID of the transfer destination candidate from the received message. The “transfer destination candidate generation rule” is a condition for generating a transfer destination ID from information such as various attributes of a message.
[0032]
Next, FIG. 2 shows a specific example of the “transfer destination candidate generation rule” stored in the storage unit 14 described above. In the specific example shown in FIG. 2, for example, “The sender is“ saito @ aaa. bbb. ccc ". → {sato@aaa.bbb.ccc, yama {dddd.ee.ffff}" indicates that the sender ID of the message is saito @ aaa. bbb. ccc, the transfer destination candidate ID is sato @ aaa. bbb. ccc and yama @ ddd. ee. fff. Further, the next line above indicates that when the sender is included in the group A specified in advance, the transfer destination candidate ID is all members of the group A except the sender. The “transfer destination candidate generation rule” may take any format other than the example shown in FIG. The “transfer destination candidate generation rule” is registered in advance by the user via the input / output unit 13, but may be registered by a user other than the user.
[0033]
Next, the flow of the transfer process in the message transmitting / receiving device 10 will be described with reference to the sequence diagram of FIG. FIG. 3 shows an outline of processing performed between the user 40, the message transmitting / receiving device 10, and the network 20. First, upon receiving a message via the network 20 and the message transmitting / receiving unit 11 (step A1), the message processing unit 12 of the message transmitting / receiving device 10 stores the message in the internal storage unit 14 (step A2). When receiving a message reference request from the user 40 via the input / output unit 13 (step A3), the message transmitting / receiving device 10 presents the received message to the user 40 in response to the request (step A4). At this time, the user 40 can specify a message to be referred.
[0034]
Next, a specific example of a procedure for referring to a message will be described. First, a message list reference request is received, and a message list is presented. Next, it receives a reference request with the designation of one of the messages in the list and presents the designated message. The method of receiving the message is the same as that of the conventional device. When the user 40 desires to transfer the referenced message, the user 40 sends a transfer request to the message processing unit 12 via the input / output unit 13 (step A5). In response to the transfer request, transfer destination candidates are determined based on transfer destination candidate generation rules (step A6), and the determined transfer destination candidate list is provided (presented) to the user (step A7). When the user confirms this list and sends a transfer execution request (step A8), the message is transferred via the network (step A9).
[0035]
FIG. 4 is a sequence diagram illustrating a process of the message processing unit 12 that has received a transfer request from the user 40 via the input / output unit 13. When receiving the message transfer request (step B1), the message processing unit 12 sends the received message to the transfer condition processing unit 15, and checks whether there is a transfer destination candidate corresponding to the message (step B2). The transfer condition processing unit 15 refers to the “transfer destination candidate generation rule” stored in the storage unit 14 and checks whether there is a transfer destination candidate corresponding to this message. If there is a transfer destination candidate, it is returned to the message processing unit 12.
[0036]
Here, in step B2 described above, if there is a transfer destination candidate (step B2: YES), the message processing unit 12 sends the transfer destination designation user interface (UI) with the transfer destination candidate to the input / output unit. 13 to the user 40 (step B3), and the process ends. FIGS. 5 and 6 show examples of display screens of a user interface for specifying a transfer destination with transfer destination candidates. In this specific example, the ID of the transfer destination candidate is sato @ aaa. bbb. ccc and yama @ ddd. ee. fff is shown.
[0037]
In the examples of FIGS. 5 and 6, since the transfer destination candidates are described in advance as the transfer destinations, the user determines whether or not the transfer destination candidate list is correct. In the specific example of FIG. 5, if the candidate list is correct, the user confirms with a “YES” button. If the candidate list is partially incorrect, a notification is made by a "NO" button and necessary corrections are made. If the candidate list is incorrect, the candidate list can be canceled with a “cancel” button. Therefore, the transfer process can be performed extremely easily as compared with the case where the direct input is performed as in the conventional system. On the other hand, in the specific example of FIG. 6, a transfer destination candidate list is presented, transfer / non-transfer is determined for each transfer destination candidate, and a necessary transfer destination can be newly added.
[0038]
Note that the user interface provided by the input / output unit 13 may be any user interface as long as it presents information on transfer destination candidates to the user 40. In this example, the ID is used as the information of the transfer destination candidate. However, any information may be used as long as the information can be recognized by the user as the transfer destination. For example, using external data such as an address book, the name of a user corresponding to the ID of a transfer destination candidate may be referred to, and this name information may be presented as a candidate.
[0039]
On the other hand, if the transfer destination candidate does not exist (step B2: NO), the message processing unit 12 sends the transfer destination designation user interface without the transfer destination candidate to the input / output unit 13 as in the conventional system. (Step B4), and the process ends. In this case, the user 40 directly inputs a destination and specifies a transfer destination.
[0040]
The user 40 designates a transfer destination using the provided transfer destination designation user interface, and sends a transfer execution request to the message processing unit 12 via the input / output unit 13. Upon receiving the transfer execution request, the message processing unit 12 transmits the specified message to the specified transfer destination via the message transmitting / receiving unit 11. With the above processing, the user 40 can easily specify the transfer destination by using the transfer destination specification user interface with the transfer destination candidates when transferring the message.
[0041]
(Second embodiment)
Next, a second embodiment of the present invention will be described. The message transmitting / receiving apparatus 10 of the first embodiment provides a user interface with transfer destination candidates when a message transfer request is received from the user 40. On the other hand, in the second embodiment, when a message reference request is received from the user 40, a user interface for presenting a message with transfer recommendation is provided.
[0042]
The configuration of the message transmitting / receiving device in the second embodiment is the same as that in the first embodiment shown in FIG. In the storage unit 14 of the second embodiment, a “transfer recommendation rule” for judging the recommendation execution of the transfer from the received message is stored. The "transfer recommendation rule" is a condition for determining whether or not to recommend the transfer of this message to a user based on information such as various attributes of the message.
[0043]
FIG. 7 shows an example of the transfer recommendation rule stored in the storage unit 14. In this example, ". The sender is" saito @ aaa. bbb. The line "ccc""means" if the sender ID of the message is Saito@aaa.bbb.ccc, transfer recommendation is executed. " The second line is a case where the sender belongs to a group A, which is a plurality of senders specified in advance. The third line is a case where the subject includes a specific character string “question”. In this case, specific information is included in the header of the message. The “transfer recommendation rule” may be in any format other than the example shown in FIG. This “transfer recommendation rule” is generally registered in advance by the user via the input / output unit 13, but may be registered by a user other than the user.
[0044]
Next, a flow of transfer support in the message transmitting / receiving apparatus will be described with reference to a sequence diagram shown in FIG. FIG. 8 shows an outline of processing performed between the user 40, the message transmitting / receiving device 10, and the network 20. First, when the message processing unit 12 of the message transmitting / receiving device 10 receives a message via the network 20 and the message transmitting / receiving unit 11 (Step C1), it stores it in the internal storage unit 14 (Step C2). The user 40 specifies the message and sends a message reference request to the message processing unit 12 via the input / output unit 13 of the message transmitting / receiving device 10 (step C3). When this reference request is received, it is determined whether or not transfer is recommended based on the transfer recommendation rule (step C4). If it is determined that transfer is recommended, a transfer recommendation accompanying message is presented (step C5).
[0045]
Here, as a method of designating a message by the user 40, there are a designation by a specific condition such as a message date and an unread state, a designation by an individual message ID, and the like. As an example of the message designation by the user 40, first, a list of messages is acquired by designating, for example, a list of 20 messages from new stored messages. Next, one of the acquired messages is designated to refer to the content.
[0046]
FIG. 9 shows a processing flow of the message processing unit 12 that has received the message reference request. Upon receiving the message reference request (step D1), the message processing unit 12 sends the message to be referred to the transfer condition processing unit 15, and checks whether or not transfer recommendation has been performed on this message (step D2). The transfer condition processing unit 15 refers to the “transfer recommendation rule” stored in the storage unit 14, determines whether or not to execute the transfer recommendation of this message, and returns the result to the message processing unit 12.
[0047]
If it is determined in step D2 that there is transfer recommendation (step D2: YES), the message processing unit 12 presents a message with transfer recommendation through the input / output unit 13 (step D3), and ends the processing. FIGS. 10 and 11 show specific examples of message presentation accompanied by transfer recommendation by the input / output unit 13. FIG. In these examples, the contents of the message are presented, and the fact that the message is to be forwarded is explicitly indicated to the user by text or a dialog to assist the user in determining whether or not the transfer is to be performed. The user can easily determine the execution of the transfer by operating the “transfer” button or the like based on these transfer recommendations. Note that the input / output unit 13 may use any presentation method as long as the user can be notified of the transfer recommendation. In the example described above, an example of transfer recommendation in the case of presenting a single message has been described. However, even when a message list is presented and a part thereof is selected, similar transfer recommendation may be performed. Good.
[0048]
On the other hand, if it is determined in step D2 that there is no transfer recommendation (step D2: NO), the message processing unit 12 executes message presentation without transfer recommendation via the input / output unit 13 as in the conventional system. (Step D4), and the process ends. By the above processing, when referring to the message, the user can receive the auxiliary information on whether or not to transfer the message from the message transmitting / receiving device 10.
[0049]
(Third embodiment)
Next, a third embodiment of the present invention will be described. In the invention of the third embodiment, at the time of transfer recommendation in the second embodiment, the transfer candidates of the first embodiment are simultaneously generated. The configuration of the message transmitting / receiving device in the third embodiment is the same as that in the first embodiment shown in FIG. The storage unit 14 of the third embodiment stores both the “transfer candidate generation rule” of the first embodiment and the “transfer recommendation rule” of the second embodiment.
[0050]
Here, a difference between the transfer support flow in the third embodiment and the second embodiment will be described. In the third embodiment, the operation of the message processing unit 12 in step D3 when receiving a message reference request is different. When presenting a message accompanied by transfer recommendation in step D3, the message processing unit 12 sends the message to the transfer condition processing unit 15 similarly to step B2 in the first embodiment, and transfers the message corresponding to the message. Check for the presence of the first candidate. Then, when there is a transfer destination candidate, a message presentation with the transfer destination candidate and transfer recommendation is provided to the user via the input / output unit 13. On the other hand, when there is no transfer destination candidate, a message presentation with transfer recommendation is provided to the user via the input / output unit 13.
[0051]
FIG. 12 shows a display screen example of a message presenting transfer destination candidates and transfer recommendations provided by the input / output unit 13 to the user. In this example, the ID of the transfer destination candidate is sato @ aaa. bbb. ccc and yama @ ddd. ee. fff is shown. Note that the input / output unit 13 may use any presentation method as long as the user can be notified of the transfer recommendation and presents the information of the transfer destination candidate to the user. In this example, the ID is used as the information of the transfer destination candidate. However, any information may be used as long as the information can be recognized by the user as the transfer destination. For example, using external data such as an address book, the name of a user corresponding to the ID of a transfer destination candidate may be referred to, and this name information may be presented as a candidate.
[0052]
The configuration and operation of the preferred embodiment of the present invention have been described above in detail. However, it should be noted that such embodiments are merely examples of the present invention and do not limit the present invention in any way. It will be readily apparent to those skilled in the art that various modifications and changes can be made in accordance with the particular application without departing from the spirit of the invention.
[0053]
【The invention's effect】
As is clear from the above description, according to the present invention, it is possible to present a candidate for a mail transfer destination and / or assist in determining whether to transfer the mail itself, based on the conditions stored in the user. Can simplify the mail transfer process. In addition, since the user can confirm the transfer destination or the message to be transferred on the display screen of the input / output unit before the transfer, it is possible to prevent unnecessary messages from being transferred to the unnecessary transfer destination by mistake. It becomes possible.
[Brief description of the drawings]
FIG. 1 is a block diagram showing a main configuration of a preferred embodiment of a message transmission / reception system according to the present invention.
FIG. 2 is a diagram showing an example of a transfer destination candidate generation rule stored in a storage unit of the message transmitting / receiving device in FIG. 1 according to the first embodiment of the present invention.
FIG. 3 is a sequence diagram showing processing performed between the message transmitting / receiving device and the user in FIG. 1 according to the first embodiment of the present invention.
FIG. 4 is a flowchart illustrating a flow of a message transfer process performed by the message transmitting / receiving apparatus in FIG. 1 according to the first embodiment of the present invention.
FIG. 5 is a display screen example of a transfer destination designation user interface provided by the message transmitting / receiving apparatus in FIG. 1 according to the first embodiment of the present invention.
FIG. 6 is a display screen example of a transfer destination designation user interface provided by the message transmitting / receiving apparatus in FIG. 1 according to the first embodiment of the present invention.
FIG. 7 is a diagram illustrating an example of a transfer recommendation rule stored in a storage unit of a message transmitting / receiving device according to a second embodiment of the present invention.
FIG. 8 is a sequence diagram illustrating processing performed between a message transmitting / receiving apparatus and a user according to a second embodiment of the present invention.
FIG. 9 is a flowchart illustrating a flow of a message reference process performed by the message transmitting / receiving device according to the second embodiment of the present invention.
FIG. 10 is a display screen example of a message presentation provided by the message transmitting / receiving device according to the second embodiment of the present invention.
FIG. 11 is a display screen example of a message presentation provided by the message transmitting / receiving device according to the second embodiment of the present invention.
FIG. 12 is a display screen example of a message presentation provided by a message transmitting / receiving device according to a third embodiment of the present invention.
FIG. 13 is a block diagram showing a main configuration of a conventional message transmission / reception system.
FIG. 14 is a sequence diagram showing processing performed between a conventional message transmitting / receiving apparatus and a user.
FIG. 15 is a display screen example of a transfer destination designation user interface provided by a conventional message transmitting / receiving apparatus.
FIG. 16 is a sequence diagram showing processing performed between a conventional message transmitting / receiving apparatus and a user.
[Explanation of symbols]
10 Message sending / receiving device
11 Message transceiver
12 Message processing unit
13 Input / output unit
14 Storage
15 Transfer condition processing unit
20 Network
40 Users

Claims (13)

A message receiving unit for receiving a message from the outside,
A storage unit for storing a transfer destination candidate generation rule for determining a transfer destination candidate of the received message,
And a transfer condition processing unit for determining a transfer destination candidate in accordance with the transfer destination candidate generation rule. The message transmitting / receiving apparatus according to claim 1, wherein the transfer processing unit determines the transfer destination candidate when receiving a message transfer request from a user. 3. The message transmitting / receiving apparatus according to claim 1, further comprising an output unit configured to output a transfer destination candidate determined by the transfer processing unit. A message receiving unit for receiving a message from the outside,
A storage unit for storing a transfer recommendation rule for determining whether to recommend the transfer of the received message,
A message processing unit for presenting a message with transfer recommendation according to the transfer recommendation rule. A message receiving unit for receiving a message from the outside,
A storage unit for storing a transfer recommendation rule for determining whether to recommend the transfer of the received message and a transfer destination candidate generation rule for determining a transfer destination candidate of the received message,
A message transmission / reception device, comprising: a message processing unit that presents a message accompanied by transfer recommendation and a message accompanied by information on a candidate for a transfer destination according to the transfer recommendation rule and the transfer destination candidate generation rule. 6. The message transmitting / receiving apparatus according to claim 4, wherein the processing in the message processing unit is executed when a message reference request is received from a user. The message transmitting / receiving apparatus according to claim 4, further comprising an output unit configured to output a message to be presented in the message processing unit. In response to receiving the message transfer request, a transfer destination candidate corresponding to the received message is determined based on a transfer destination candidate generation rule in which a relationship between the message and the transfer destination candidate is determined in advance, and the determined transfer destination is determined. A message transmitting / receiving method characterized by presenting information with candidates. In response to receiving the message reference request, determining whether to recommend forwarding for the received message based on a forwarding recommendation rule that pre-determines the relationship between the message and forwarding recommendation, A message transmitting / receiving method characterized by presenting information accompanied by a recommendation. In response to receiving the message reference request, determining whether to recommend forwarding for the received message based on a forwarding recommendation rule that pre-determines the relationship between the message and forwarding recommendation, In addition to presenting information with a recommendation, in response to receiving the transfer request of the message, the transfer destination corresponding to the received message is determined based on a transfer destination candidate generation rule that previously defines the relationship between the message and the transfer destination candidate. A method for transmitting and receiving a message, comprising: determining a candidate; and presenting information accompanying the determined transfer destination candidate. Receiving a message from the outside, and, in response to receiving the transfer request for the message, transferring the message corresponding to the received message based on a transfer destination candidate generation rule that defines a relationship between the message and the transfer destination candidate in advance. A computer message transmission / reception program for executing the processing of each of a step of determining a destination candidate and a step of presenting information with the determined transfer destination candidate. Receiving an external message, and, in response to receiving the message reference request, recommending a transfer to the received message based on a transfer recommendation rule that defines a relationship between the message and the transfer recommendation in advance. And a computer message transmission / reception program for executing the processing of each step of determining whether or not the information is present with the determined transfer recommendation. Receiving an external message, and, in response to receiving the message reference request, recommending a transfer to the received message based on a transfer recommendation rule that defines a relationship between the message and the transfer recommendation in advance. Deciding whether or not, a step of presenting the information with the decided forwarding recommendation, and a forwarding destination candidate in which a relationship between the message and the forwarding destination candidate is determined in advance in response to receiving the forwarding request of the message. A computer message transmission / reception program for executing a process of determining a transfer destination candidate corresponding to a received message based on a generation rule and a process of presenting information with the determined transfer destination candidate.

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