JP2004157843A - Disaster support device and disaster support system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To smoothly instruct the supply of the stock of materials of a system to each disaster area without requiring a manager's high-level decision-making. <P>SOLUTION: This disaster support system comprises the disaster support device connectable to a victim terminal used by a victim and a supplier terminal used by the supplier of the stock of materials through a communication network 10. A support file 1 for updating and managing information for a request of materials and its supply state by evacuation zone has a stock management means 2 for accepting the stock information of materials disclosed on the communication network and received from the supplier terminal to update and manage the stock information of the system, a request management means 3 for accepting a support request of materials from the victim terminal to tabulate and manage the request information by evacuation zone, and a support processing means 4 for comparing the request tabulated by evacuation zone with the stock information of the system and instructing, when the supply is possible, the supply of the stock of materials to the supplier terminal. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a disaster support device and a disaster support system, and more particularly, a disaster victim device used by a victim and a supplier terminal used by a supplier of support supplies can be connected to the disaster support device via a communication network. The present invention relates to the disaster support device and the disaster support system of the disaster support system.
[0002]
When a large-scale disaster such as an earthquake occurs, the number of victims evacuated to the nearest evacuation centers according to the scale of the disasters. Etc.) and reserve supplies according to the scale are stored. However, it is not advisable to stock up and manage a large amount of supplies at each evacuation center, and the necessary amount of support supplies according to the actual evacuation situation (number of evacuees) is promptly supplied (supplied) without excess or shortage. It is desired.
[0003]
[Prior art]
Conventionally, evacuation site managers have calculated the required amount of supplies from the number of evacuees and the like, and have made a request to the disaster prevention center for support supplies by telephone or FAX. On the other hand, the disaster prevention center that received this request arranged and judged the requests from each evacuation center with a limited number of people, and decided to distribute support supplies to each evacuation site.
[0004]
[Problems to be solved by the invention]
However, the actual scale of a disaster at the time of a disaster is generally difficult to predict, and therefore, there is a large excess or deficiency in stockpiles in some affected areas. In this case, it is not advisable to maintain and manage a large stockpile in advance, and conversely, if supplies are insufficient, prompt replenishment is required.
[0005]
Also, in the event of a large-scale disaster, a large amount of various support requests are sent in a short period of time, making it impossible for the disaster prevention center to make an accurate determination, and the necessary supplies at the evacuation center cannot be delivered, or the wrong amount of Can be a problem. In addition, there are a plurality of evacuation center managers depending on the accommodation capacity of the evacuation centers. However, as the number of managers increases, information transmission between the managers becomes sparse, and problems such as duplicate requests for support supplies occur. On the other hand, if the number of managers is small, there is also a problem that the needs of evacuees cannot be sufficiently taken up.
[0006]
Under such circumstances, conventionally, a local government manager (governor, etc.) at the time of a disaster based on disaster information notifying the occurrence of a disaster, disaster prevention plan rules stored in the system in advance, and past decision making history information 2. Description of the Related Art There is known a disaster decision support device that creates and provides decision support information for supporting advanced decision making according to (1) (for example, Patent Document 1). However, Patent Literature 1 does not require such a high-level decision of the administrator, and relates to the ability to instruct supply of the stockpiled materials of the system to each affected area smoothly and without shortage. No disclosure or suggestion.
[0007]
The present invention has been made in view of the above-mentioned problems of the prior art, and the object thereof is to smoothly and appropriately store the stockpiled materials of the system in each disaster-affected area without requiring advanced decision-making by an administrator. It is an object of the present invention to provide a disaster support device and a disaster support system capable of providing a supply instruction.
[0008]
[Patent Document 1]
JP-A-10-334078 (abstract, FIG. 1).
[0009]
[Means for Solving the Problems]
The above problem is solved by, for example, the configuration of FIG. In other words, the disaster support device of the present invention (1) provides a disaster support device in which a victim terminal used by a victim and a supplier terminal used by a supplier of support supplies can connect to the disaster support device via the communication network 100. A support file 1 for updating and managing information on a request for goods and a distribution state of the goods for each evacuation area, which is disclosed on a communication network, Storage management means 2 for receiving and storing information on supplies from the government and updating and managing the storage information of the system, and request management means for receiving and requesting support for supplies from disaster victim terminals and summarizing and managing request information for each evacuation area 3 is provided with a support processing means 4 for comparing the totaling request for each evacuation area with the stock information of the system, and instructing the supplier terminal to distribute the support supplies by being able to distribute. That.
[0010]
ADVANTAGE OF THE INVENTION According to this invention (1), an advanced decision-making can be intermediately performed by the structure which a disaster victim and a supplier of a support material can share the information of the request of goods and the distribution state of each evacuation area via a communication network. Even without an intervening manager, based on the judgment at the site level, it is possible to request an appropriate material according to the actual evacuation scale (such as the number of refugees) and to smoothly supply.
[0011]
In the present invention (2), in the above present invention (1), when accepting a support request from a victim terminal, the request management means 3 checks whether or not the victim has authority to request supplies. Therefore, it is possible to effectively prevent the system from being confused by various support requests including duplication from an unspecified number of people.
[0012]
In the present invention (3), in the above-mentioned present invention (1), the request management means 3 is configured such that the contents or types of the supplies overlap with the support request from the victim terminal and the current total request for the evacuation area. In addition to transmitting the current tally request and the distribution status information to the victim terminal, the terminal receives the request from the victim terminal after confirming, correcting or canceling the request. Therefore, the victims in this case are given the opportunity to check the situation of the evacuation area and avoid duplicate requests for supplies, and the system should only accept appropriate requests with confirmation, correction or cancellation of the request. Becomes possible.
[0013]
According to the present invention (4), in the above-mentioned present invention (1), the support processing means 4 determines whether or not the supply of materials can be preferentially performed from the evacuation districts having the large number of requested requests. Therefore, it is possible to preferentially distribute supplies from a place where the evacuation scale is actually large (that is, a request frequency of supplies is high).
[0014]
In the disaster support system according to the present invention (5), the disaster victim terminal according to the present invention (1) described above is used in which the victim terminal used by the victim and the supplier terminal used by the supplier of the support supplies via a communication network including the Internet. It is configured to be connectable to the support device. Therefore, this disaster support system can be constructed on a desired scale in a desired area where the Internet can be used.
[0015]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. Note that the same reference numerals indicate the same or corresponding parts throughout the drawings.
[0016]
FIG. 2 is a configuration diagram of a disaster support system according to the embodiment. In the figure, A1 and A2 are evacuation shelters provided for each district, and TE1 and TE2 are communication terminals (personal computers having a browser function) provided in evacuation shelters, for example. Etc.), MS1 and MS2 are mobile terminals (mobile phones, PHS, etc. having a browser function) carried (carried in) by the evacuees, C is a disaster support center that manages supply of support supplies, and 50 is a disaster support center C A web server serving as a contact point on the web (for example, browsing various information related to disaster cheering and receiving an access request to the support center C), 10 is a support device for performing main control and processing of disaster support management, and 30 is a support device for the system. Console (CSL) for monitoring and operation by system administrators, etc., M1 and M2 are warehouses storing supplies, D is The supply center TE3 reports the stockpiling information of the supplies in the warehouses M1 and M2 and the respective shelters A1 and A2 to the disaster support center C, and arranges the delivery of the support supplies according to the supply instruction of the supplies from the disaster support center C. The communication terminal 100 is a communication network (including a fixed network, a mobile network, and the Internet) that accommodates the disaster support system, and BS1 and BS2 are base stations that accommodate portable terminals.
[0017]
FIG. 3 is a configuration diagram of the disaster support center C according to the embodiment. In the figure, reference numeral 50 denotes a Web server accessible from the communication terminal TE or the mobile terminal MS via a browser function of the Internet; A CPU for controlling and processing, 52 is a main memory (MM) used by the CPU 51, and 53 is a Web database (DB) capable of referring to the support status of supplies by this system (request information for each evacuation area and distribution information thereof). , 54 are a communication interface (CIF) for exchanging information with the support device 10, 55 is a communication control device (COM) connected to the network 100, 56 is a common bus of the CPU 51, and 10 is support for performing disaster support processing. Device, 11 a CPU for performing main control and processing of the support device 10, 12 a main memory (MM) used by the CPU 11, 1 Is a disk device (DSK) storing various files (DBs, programs, etc.) necessary for operation of this system, 14 is a communication interface (CIF) for exchanging information with the Web server 50, and 15 is a CPU 11 It is a common bus.
[0018]
The disk device 13 has an authority DB 13a for storing information such as authority for accessing a specific DB, a request DB 13b for storing material request information from evacuated residents, and an evacuation site for each material request information. And a category DB (category dictionary) 13d for classifying various kinds of supplies by category, and a supply DB 13e for managing information on stockpiled supplies of the system. Next, a disaster support operation by the present system will be described.
[0019]
4 and 5 are sequence diagrams of disaster support processing according to the embodiment (1). FIG. 4 shows the stockpiling management processing of the support supplies before the occurrence of the disaster. Note that communication with the support center C in the following description is performed using access to the Web server 50 via the Internet as a contact point. In FIG. 4, assuming that a warehouse M has been replenished with support supplies, an administrator of the supply center D performs a support supply (stock) registration process. That is, in step S11, the manager of the supply center D makes an access request to the supply DB 13e of the support center C, and in response to this, the support center C makes an authentication request for the presence or absence of an access right to the supply DB 13e in step S12.
[0020]
Here, the relationship between various DBs and access rights will be described. FIG. 6A shows a hierarchical structure of the access right. In this system for sharing disaster support information (DB) between the evacuated residents, the disaster support center, and the supply center for support supplies, as shown in the figure, The access authority has a hierarchical structure.
[0021]
FIG. 6B shows the recorded contents of the authority DB 13a. In advance, the administrator of the district S (representing the disaster support system S) is given level 0 (highest authority) as the access authority to all DBs, and the district leader of the blamed area A1 has access to the authority DB 13a and the request DB 13b. Level 2 is granted as authority. Further, the administrator of the supply center D1 is given level 1 as an access right to the supply DB 13e. In addition, a level 3 (lowest authority) is given to the refugees in the district (refuge) A1 at the time of disaster by the district leader of the district A1 as an access authority to the request DB 13b.
[0022]
FIG. 6C shows a relationship between data reading (rewriting) authority for various DBs. The horizontal axis shows the level of the data creation source that first created the write data, and the vertical axis shows the level of the person who accesses (reads) the data later (when logging in). Level 0 login users can rewrite (R / W) the data created by levels 0 to 3, and level 1 login users can rewrite (R / W) the data created by levels 1 to 3. ) It is possible. Hereinafter, the same applies. Also, in principle, the log-in person at each level can refer to (R) the created data at all levels.
[0023]
Thus, the disaster support processing (the flow of request and supply of support supplies) according to the present embodiment is basically automatically operated according to data from evacuees and supply suppliers at a more on-site level. However, as described above, with the configuration in which data can be rewritten by a higher-level person, it is possible to maintain the vagina schedule and the appropriate balance of the entire support process.
[0024]
Returning to FIG. 4, in step S13, the manager of the supply center D inputs a personal ID, a password, and the like in accordance with the authentication request from the support center C. In step S14, based on the input information, the support center C refers to the authority DB 13a and determines whether or not the access right to the supply DB 13e exists. In step S15, it is determined whether or not the authentication is OK. If not, a response without authority is made. In the case of OK, the administrator further inputs the supply information of the support supplies in step S16. This supply information includes information such as the name of the supplies, the quantity of the supplies, and the names of stockpiled warehouses (suppliers). In step S17, the support center C refers to the category DB 13d based on the material name, and extracts the category information of the support material.
[0025]
FIG. 7C shows the recorded contents of the category DB 13d. For example, the category of "drinking water" includes "water", "tea", "coffee", and the like. Category information is used, for example, to provide tea (plastic bottles, etc.) or coffee as a substitute when water is not enough even when water is requested from an evacuation center. Is done. Then, in step S18, information on the support supplies is registered in the supply DB 13e.
[0026]
FIG. 7D shows the recorded contents of the supply DB 13e. This includes information such as “acceptance date and time” of registration of support supplies in the system, “supplier (warehouse) name” of support supplies, and “notification destination (e-mail address)” of the supplier. In this supply DB 13e, not only the supplies stored in the warehouses M1 and M2 of each district but also. It also includes information on relief supplies that are stored in advance at the evacuation shelters A1 and A2 in each district. As a result, all the stockpiles of the present system can be grasped in real time.
[0027]
FIG. 5 shows a distribution management process of support supplies at the time of occurrence of a disaster. In the event of a disaster, if anyone could request relief supplies directly, the system would be flooded with various demands (including duplication) and disrupted. Therefore, in step S31, a district leader or the like of the evacuation center registered in advance in the system selects an evacuation inhabitant who arrives arbitrarily or an evacuation inhabitant that satisfies predetermined conditions, and requests the support center C to register the non-refugee. I do. In response to this, the support center C registers the refugee in the authority DB 13a in step S41 in order to give the refugee the access right (request writing right) to the support material request DB 13b. At that time, information such as a personal ID and a password for authenticating the refugee is also registered later. In this way, in the event of a disaster, it is possible to limit the number of those who request the support supplies to an appropriate number.
[0028]
Thereafter, in step S32, the registered evacuees make an appropriate request for support supplies to the support center C. In response to this, the support center C refers to the authority DB 13a in step S42 and authenticates the personal ID and password of the inhabitant. In step S43, it is determined whether or not the authentication is OK, and if it is not OK, the fact is notified.
[0029]
If the authentication is OK, the category DB 13d is referred to in step S44 to extract the category information on the requested material. For example, when the material name “tea” is requested, the category information of “drinking water” is extracted. In step S45, by referring to the request DB 13b and the tallying DB 13c, it is determined whether or not there is a request for a material in the same category as the current request. If there has been a request, the information of the request is transmitted to the residents of the evacuation center. At the evacuation center A, if the requesting residents (which may be the district leaders) view the already requested information and think that there is no need for an additional request, the request is withdrawn. Or correct the required amount of supplies. Or, when it is deemed that an additional request is required, information of request confirmation is input. In step S47, this new request is accepted according to the response instruction from the evacuation site A, and stored in the request DB 13b.
[0030]
FIG. 7A shows the recorded contents of the request DB 13b. The request DB 13b sequentially accumulates and stores the contents of requests from the evacuated residents who have passed the duplicate request inspection. Here, “request ID” = Q001, Q002, etc. are assigned for each request, and the “evacuation area” where the request occurred, “reception time” of the request content, “material ID”, “quantity” related to the request are provided in the fields. , The "individual ID" of the requester, the "progress status" of the tallying process for the requested content, and the "link" to the tallying DB 13c are recorded.
[0031]
Returning to FIG. 4, in step S21, the contents of the request DB 13b in which the requests from the respective districts are accumulated are counted, for example, periodically, and the counting result is stored in the counting DB 13c. FIG. 7B shows the recorded contents of the tallying DB 13c. Here, “total ID” = S 001, S 002, etc. are assigned to each evacuation area (location) and each category of goods, and “Evacuation area” to be counted and “tal "Time", "Category ID" and "Quantity" of the aggregated material, "Individual ID" of the requester, "Progress status" of the shipping process for the aggregated material, "Link" to the request DB 13b, and "Aggregated number of requests" Is recorded.
[0032]
Between the request DB 13b and the tallying DB 13c, information before and after tallying can be referred to via the information of "link". For example, the request information based on the total ID = S001 may refer to the request ID = Q001 and Q002 in the request DB 13b. Conversely, the total information of the request IDs = Q001 and Q002 may refer to the total ID = S001. In this way, not only the category name of the support supplies, but also the name of the support supplies from which they are based can be referenced.
[0033]
Returning to FIG. 4, in step S22, it is determined whether or not supplies are provided to the evacuation area based on the counting result of the counting DB 13c. Preferably, this determination is made preferentially from the area with the largest “count”. Judgment may not be made at this time for regions or material categories for which the number of counts or required quantity is small. Then, it instructs the supply center D to deliver a necessary quantity of the necessary material to the area (evacuation site) determined to be supplied this time. Then, the “progress status” in the column in which the shipping instruction has been made is changed to “shipped” in the tallying DB 13c.
[0034]
Although not shown, even when a disaster occurs, the supplier of the aid supplies monitors the contents of the tallying DB 13c via the Web sequentially, so that the necessary amount of the support supplies can be sent to the system when necessary. Therefore, stockpiling can be registered, and stockpiling management without waste of materials can be performed.
[0035]
Although the preferred embodiments of the present invention have been described, it goes without saying that various changes in the configuration, control, processing, and combinations thereof can be made without departing from the spirit of the present invention.
[0036]
【The invention's effect】
As described above, according to the present invention, the stockpile of the system can be smoothly supplied to each affected area without excess and deficiency, so that the operation (storage) cost of the system can be reduced and the supply of support supplies in the event of a disaster occurs. Is extremely large.
[Brief description of the drawings]
FIG. 1 is a diagram illustrating the principle of the present invention.
FIG. 2 is a configuration diagram of a disaster support system according to an embodiment.
FIG. 3 is a configuration diagram of a disaster support center according to the embodiment.
FIG. 4 is a sequence diagram (1) of a disaster support process according to the embodiment.
FIG. 5 is a sequence diagram (2) of the disaster support process according to the embodiment.
FIG. 6 is a diagram (1) illustrating a disaster support process according to the embodiment;
FIG. 7 is a diagram (2) illustrating a disaster support process according to the embodiment;
[Explanation of symbols]
10 Support device 30 Console (CSL)
50 Web server 100 Network (NW)
A evacuation center C disaster support center D supply center M warehouse BS base station MS mobile terminal TE communication terminal

Claims (5)

The disaster support device of the disaster support system in which the victim terminal used by the victim and the supplier terminal used by the supplier of the support supplies can be connected to the disaster support device via a communication network,
A support file for updating and managing information on material requirements and their distribution status by evacuation area, which is published on the communication network;
A stockpiling management means for receiving stockpiling information of supplies from a supplier terminal and updating and managing stockpiling information of the system;
A request management means for receiving a support request for supplies from the victim terminal and collecting and managing request information for each evacuation area;
Disaster support device, comprising: a support processing unit that compares a totaling request for each evacuation area with information stored in a system and that can supply a distribution, thereby instructing a supplier terminal to distribute a support material. . 2. The disaster support device according to claim 1, wherein the request management unit checks whether or not the disaster victim has authority to request supplies when receiving a support request from the victim terminal. The request management means, by overlapping the contents or type of the supplies with the support request from the victim terminal and the current total request for the evacuation area, gives the current total request and the distribution status to the victim terminal. 2. The disaster support apparatus according to claim 1, wherein said information is transmitted and said request is received after a confirmation, correction or cancellation response of the request from said victim terminal is received. 2. The disaster support apparatus according to claim 1, wherein the support processing means determines whether distribution of supplies is possible or not from the evacuation area having the largest number of requests. The disaster victim terminal used by the victim and the supplier terminal used by the supplier of the support supplies are configured to be connectable to the disaster assistance device according to claim 1 via a communication network including the Internet. Disaster support system.

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