JP2004145800A - System, method and program for recycling secondhand goods - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system, method and program for recycling secondhand goods which will not pose a heavy burden on a user even if it is expensive to recycle the secondhand goods. <P>SOLUTION: A Web server, when the estimated cost Pest of secondhand goods is not more than a threshold value P1, determines that for a secondhand goods recycling system a secondhand personal computer is not worth buying, and then determines whether or not the secondhand personal computer is recyclable (S220). When it is determined to be recyclable, a recycling instruction screen is created (S230) and this routine is complete. On the recycling instruction screen, recycling instructions which state that although the user is supposed to pay the cost of recycling the personal computer, a coupon ticket equivalent to the recycling cost is issued, the cost needed for recycling the personal computer, a recycling button which the user should select if agreeing with the instructions on the screen desiring the computer to be recycled, and a cancel button which the user should select when not desiring the computer to be recycled, are displayed. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a used goods collection system that can communicate with a user computer and is used when collecting used goods from a user, a method therefor, and a program therefor.
[0002]
[Prior art]
Recently, a system has been proposed in which a user is presented with an estimated price when a second-hand product is traded in. For example, Non-Patent Document 1 discloses a computer trade-in service for a user who purchases a new product. In this case, the user can use a computer such as a CPU, a memory, and an HDD of a used computer on an information input screen. When the user requests the estimation result after inputting the information on the specification, the server side presents a trade-in estimated price of the used computer.
[0003]
[Non-patent document 1]
"Dell PC Purchase Service", [online], Dell Computer Co., Ltd., [searched September 1, 2002], Internet <URL: http: // www. del. com / jp / jp / dhs / topics / nnsegtopic_kaitori. htm>
[0004]
[Problems to be solved by the invention]
However, in the above-mentioned computer trade-in service, no consideration has been given to a case where a used computer is worthless and its collection is expensive.
[0005]
The present invention has been made in view of such a problem, and an object of the present invention is to provide a used product collection system, a method, and a program thereof, which do not place a large burden on a user even when the cost of collecting used products is high. Aim.
[0006]
[Means for Solving the Problems and Their Functions and Effects]
In order to achieve the above object, the present invention employs the following solutions.
[0007]
A first aspect of the present invention is a used goods collection system that can communicate with a user computer and is used when collecting used goods from a user,
A value for determining the value of the used product based on the value determination necessary information, when receiving a used product collection request and value determination necessary information necessary for determining the value of the used product from the user computer; Determining means;
Value determining means for determining the presence or absence of a value of the used article determined by the value determining means,
A transmitting unit that transmits to the user computer that a cost for collecting the used product is incurred, but that a security certificate corresponding to the collection cost is to be given when the value determining unit determines that the used product has no value;
It is provided with.
[0008]
In this used goods collection system, when a collection request for used goods and necessary value determination information necessary for determining the value of used goods are received from a user computer, the value of the used goods is determined based on the value determination necessary information. Is determined, and when it is determined that the used article is not worthwhile, the user computer is informed that, although the collection cost of the used article is incurred, a security corresponding to the collection cost is given. In this manner, the user bears the burden of paying the collection cost, but instead, the securities corresponding to the collection cost are given, and at least a part of the collection cost is returned to the user by using the securities. You. Therefore, even if it is costly to collect used goods, a large burden is not imposed on the user.
[0009]
Here, the “value determination necessary information” may be any information as long as it is information necessary to determine the value of a used product, for example, a manufacturer name, a product name, a model number, etc. of the used product. Alternatively, the information may be information on parts constituting a used article. In addition, “valuable securities” may be any type of tickets having a value similar to money, for example, gift certificates, coupons, point cards, etc., which can be used in the real world. It may be one that can be used only in a virtual world such as a net.
[0010]
In the used product collection system of the present invention, the value determining means determines whether the used product has a value based on a comparison result between the value of the used product determined by the value determining means and a predetermined reference value. It may be determined. This makes it possible to relatively easily determine the value of the used article. For example, when the value of a used article falls below a reference value, it may be determined that the used article has no value. The reference value may be arbitrarily set by the system, and may be, for example, zero or a value larger than zero (for example, 1000 yen).
[0011]
In the second-hand goods collection system of the present invention, the transmitting means, when the second-hand goods are determined to be valuable by the value determining means, informs the user that the second-hand goods will be collected at a price corresponding to the value of the second-hand goods. It may be sent to a computer. In this case, since the user generates income instead of expenditure, there is a great merit for the user.
[0012]
In the second-hand goods collection system of the present invention, the second-hand goods collection unit includes a collection possibility determination unit that determines whether or not the second-hand product is a product within a collection allowable range predetermined on the system side, and the transmission unit includes the collection possibility determination unit. When it is determined that the used product is not a product within the allowable collection range, a message indicating that the used product cannot be collected may be transmitted to the user computer. In this way, the collection of used goods that cannot be collected by the system can be refused. For example, the product within the allowable collection range may be a product related to manufacturing or sales on the system side, so that the collection burden on at least the system side does not become too large. It should be noted that whether or not the product is within the allowable collection range is determined based on the unique identification code assigned to the product when the identification code is registered in the database on the system side and when the product is within the allowable collection range and is not registered. It may be determined that the product is out of the allowable collection range.
[0013]
In the second-hand goods collection system of the present invention, the securities may be usable on a website provided by the system. In this way, it is expected that the user who has been given the securities will use this system again. Such valuable securities may be, for example, those that can be used for at least part of the collection cost when another used product is collected by the used product collection system.
[0014]
In the used goods collection system according to the present invention, the securities may be usable within a range specified by the system. In this way, the system can regulate the range in which the user can use the securities, so that the system has an advantage of giving the securities to the user.
[0015]
A second aspect of the present invention is a used article collection method used when collecting used articles from a user,
(A) When the system-side computer receives from the user computer a request to collect used goods and necessary value determination information necessary for determining the value of the used goods, the used computer is used based on the necessary value determination information. Determining the value of the goods;
(B) a step in which the system-side computer determines whether the used article determined in the step (a) is worthwhile;
(C) When it is determined in step (b) that the second-hand goods are not worthwhile, the system-side computer instructs that the second-hand goods are to be collected, but that a valuable certificate corresponding to the second-hand goods is given. Transmitting to the user computer;
Is included.
[0016]
In this used goods collection method, when a collection request for used goods and necessary value determination information necessary for determining the value of used goods are received from a user computer, the value of the used goods is determined based on the value determination necessary information. Is determined, and when it is determined that the used article is not worthwhile, the user computer is informed that, although the collection cost of the used article is incurred, a security corresponding to the collection cost is given. In this manner, the user bears the burden of paying the collection cost, but instead, the securities corresponding to the collection cost are given, and at least a part of the collection cost is returned to the user by using the securities. You. Therefore, even if it is costly to collect used goods, a large burden is not imposed on the user.
[0017]
The third aspect of the present invention is a program for causing a system-side computer to execute each step of the above-mentioned used article collection method. The program may be recorded on a computer-readable recording medium (for example, a hard disk, a ROM, an FD, a CD, a DVD, or the like), or may be transmitted from a computer via a transmission medium (a communication network such as the Internet or a LAN). It may be distributed to another computer or transmitted and received in any other form. When this program is executed by the system-side computer, the system-side computer executes each step of the above-mentioned used article collecting method, and thus the same operation and effect as the above-mentioned used article collecting method can be obtained. Note that the system-side computer in the present invention may execute all of the steps by one computer, or may share and execute the steps by a plurality of computers.
[0018]
BEST MODE FOR CARRYING OUT THE INVENTION
Next, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is an explanatory diagram showing a schematic configuration of a used article collection system 10 of the present embodiment, and FIG. 2 is an explanatory diagram of various databases stored in a data storage device of a database server.
[0019]
The used goods collection system 10 according to the present embodiment includes a web server 12 and a database server 14 and is communicably connected to each other by a network cable 18.
[0020]
The web server 12 is a server for setting up a used goods collection site used when collecting used personal computers (hereinafter referred to as personal computers) from users. The web server 12 is a server serving as a request window of the user computer 40 communicably connected via the Internet 20. The web server 12 creates a response content by itself according to the request content received from the user computer 40, and To the database server 14 and transmit the necessary value determination information necessary for determining the value of the used article received from the user computer 40 to the database server 14 to cause the database server 14 to calculate the value of the used article. It has a function of creating a response content from the received calculation result and transmitting it to the user computer 40.
[0021]
The data storage device 16 is connected to the database server 14 and, as shown in FIG. 2A, stores a product list table in which the system associates personal computers involved in manufacturing or sales with costs required for collection. I have. Further, as shown in FIG. 2B, the data storage device 16 stores a component price table in which the component names, types, and prices of the components of the personal computer are associated with each other. The names of the components of personal computers include CPU, memory, HDD, FDD, CD-ROM, LAN card, etc. Among them, the type of CPU is determined by the processor name and clock frequency, and the price is determined for each type. The types of memories and HDDs are determined according to their capacities, and prices are determined for each type. Although not shown, the type of the CD-ROM is determined by its function (such as whether the DVD can be read or written), and the price is determined for each type. The FDD or LAN card can be used with or without the type. The price is decided.
[0022]
The database server 14 is connected to the data storage device 16, searches the database of the data storage device 16 based on the value determination necessary information of the personal computer received from the user computer 40 via the web server 12, and searches for the price of each component. Has a function of calculating a used article estimated price indicating the value of the used article according to the total price of the used article and passing the calculated price to the web server 12.
[0023]
The user computer 40 is a well-known general-purpose personal computer used by an individual or a corporation, and can access a used goods collection site established by the web server 12 via the Internet 20 by an installed web browser. Further, the user computer 40 displays various screen information on the display 42.
[0024]
Next, the operation of the used article collection system 10 of the present embodiment will be described. FIG. 3 is an explanatory diagram showing a state of communication between the web server 12, the database server 14, and the user computer 40 in chronological order.
[0025]
First, the user starts the web browser of the user computer 40 and inputs the URL (uniform resource locator) of the used goods collection site established by the web server 12. Then, the user computer 40 transmits a request to acquire the top page of the used goods collection site to the web server 12 via the Internet 20 (Step S100). The web server 12 that has received this transmits the top page screen of the used goods collection site to the user computer 40 via the Internet 20 (step S110), and the user computer 40 that has received this transmits a top page screen (not shown) to the display 42. To be displayed.
[0026]
Next, the user clicks a second-hand product collection request button provided on a top page screen (not shown). This collection request button is a button that is clicked when the user wants the user to collect used personal computers on the user side. Then, the user computer 40 transmits a collection request to the web server 12 via the Internet 20 (Step S120). The web server 12 that has received this transmits the value determination necessary information input screen to the user computer 40 via the Internet 20 (step S130), and the user computer 40 that has received this transmits the value determination required information input screen to the display 42. To be displayed. Here, the information required for value determination is information necessary for determining the value of a used personal computer. Specifically, in addition to the manufacturer name, product name, and product number of the personal computer to be collected, the personal computer Is information on the component parts. FIG. 4 is an example of a value determination necessary information input screen. Here, a manufacturer name is selected and input from a pull-down menu, and a product name and a product number are input from a keyboard. In addition, regarding the information on the components, the processor name and clock frequency for the CPU, the capacity for the memory and HDD, the function (for example, whether the DVD can be read or written) for the CD-ROM, and the presence / absence for the FDD or LAN card. , Select from the pull-down menu and enter.
[0027]
Next, the user inputs information to be input on the value determination necessary information input screen, and clicks an “OK” button (see FIG. 4) provided on the screen. Then, the user computer 40 transmits the value determination necessary information to the web server 12 via the Internet 20 (Step S140). The web server 12 that has received this transmits the value of the used product, that is, a request signal for requesting the calculation of the estimated price of the used product, to the database server 14 together with the value determination necessary information (step S150). Then, the database server 14 receiving this calculates the used article estimated price Pest by referring to the part price table (see FIG. 2) stored in the data storage device 16 based on the value determination necessary information. Specifically, a price associated with the processor name and clock frequency of the CPU, a price associated with the memory capacity, a price associated with the HDD capacity, and the like are read from the component price table illustrated in FIG. As shown in Equation 1, the estimated second-hand item price Pest is calculated according to the total value of these component prices.
[0028]
(Equation 1)
Pest = $ (part price)
[0029]
After calculating the used article estimated price Pest in this way, the database server 14 transmits the used article estimated price Pest to the web server 12 (step S160). Then, the web server 12 receiving this executes the collection explanation screen creation processing routine shown in FIG. That is, the web server 12 first determines whether or not the estimated price of used article Pest received from the database server 14 exceeds the threshold value P1 (step S200). The threshold value P1 is set to a value at which it is determined that the used product collection system 10 is not worth buying the used personal computer this time when the estimated used product price Pest is equal to or less than the threshold value P1. When the estimated price of used goods Pest exceeds P1, it is determined that the used personal computer is worth purchasing by the system side, and a collection explanation screen including a collection explanation, a purchase price, a collection button / cancel button is created. (Step S210), and then this routine ends. FIG. 6 shows an example of the collection explanation screen at this time. The collection description screen 60 in FIG. 6 includes a collection description 61 indicating that the used personal computer may be purchased at the purchase price, a purchase price 62 that directly displays the estimated price of the used product Pest, and a used personal computer that does not operate normally. 63 regarding handling and transfer of ownership, a collection button 64 that is selected when the user agrees with the contents of the collection explanation screen 60 and wishes collection, and a cancel button that is selected when the user does not wish collection. A button 65 is displayed.
[0030]
On the other hand, when the estimated used price Pest is equal to or less than the threshold value P1 in step S200, it is determined that the used personal computer is not worth buying for the used product collection system 10 and whether the used personal computer is a collection target item. Is determined (step S220). This determination is made based on the manufacturer name and serial number of the used personal computer in the value determination necessary information. In other words, when the manufacturer name, product name, and serial number of the used personal computer are registered in the product list table (see FIG. 2B) stored in the data storage device 16, it is determined that the used personal computer is a product to be collected. Then, a collection explanation screen including a collection explanation, a collection cost, a collection button / cancel button is created (step S230), and then this routine is terminated. FIG. 7 shows an example of the collection explanation screen at this time. The collection description screen 70 in FIG. 7 includes a collection description 71 indicating that the used personal computer of this time is to be paid a collection cost but issues a coupon (valuable securities) according to the collection cost, and a product list table (FIG. 7). 2 (b)), the collection cost 72 necessary for the used personal computer, the precautions 73 regarding the transfer of ownership, and when the user agrees to the contents of the collection explanation screen 70 and desires collection. A collection button 74 to be selected and a cancel button 75 to be selected when the user does not want to collect are displayed.
[0031]
On the other hand, if it is determined in step S220 that the used PC this time is not an item to be collected, a collection explanation screen including an explanation of collection refusal and a return button for returning to the top page is created (step S240). End the routine. FIG. 8 shows an example of the collection explanation screen at this time. On the collection explanation screen 80 in FIG. 8, a description 81 indicating that the used personal computer is not collected and cannot be collected because of the refusal of collection, and the return selected by the user when returning to the top page of the used goods collection site A button 86 is displayed. After the above-described collection description screen creation processing routine is completed, returning to FIG. 3, the web server 12 transmits the created collection description screen to the user computer 40 (step S170). Upon receiving this, the user computer 40 displays the collection explanation screen on the display 42.
[0032]
Here, assuming that the collection explanation screen 60 shown in FIG. 6 is displayed on the display 42 of the user computer 40, the user examines whether or not to purchase the used personal computer of this time at the purchase price 62 of the collection explanation screen 60. If the user wants to purchase, click the collection button 64, otherwise click the cancel button 65. Then, the user computer 40 transmits a collection request when the collection button 64 is clicked, and transmits a cancellation request to the web server 12 via the Internet 20 when the cancellation button 65 is clicked (step S180). Then, when the web server 12 receives this, when the received signal is a collection request, the web server 12 transmits information necessary for collecting the used personal computer (the address where the used product is placed and the remittance amount when the purchase price is remitted to the user). ) Is transmitted to the user computer 40, and if the received signal is a cancel request, the top page screen of the used goods collection site is transmitted to the user computer 40 (step S190). ).
[0033]
If the collection explanation screen 70 shown in FIG. 7 is displayed on the display 42 of the user computer 40, the user pays the collection cost 72 of the collection explanation screen 70 and asks whether or not to have the used personal computer collected this time. The user clicks the collection button 74 if he / she wants to review and collect it, and clicks the cancel button 75 otherwise. Then, the user computer 40 transmits a collection request when the collection button 74 is clicked, and transmits a cancellation request to the web server 12 via the Internet 20 when the cancel button 75 is clicked (step S180). Then, when the web server 12 receives this, when the received signal is a collection request, the web server 12 receives information necessary for collecting the used personal computer (when the user receives the address where the used product is placed and the collection cost from the user). Then, a collection required information input screen (not shown) for inputting a payment destination (e.g., payment destination) is transmitted to the user computer 40 (step S190), and then the collection required information is received from the user computer 40. Thereafter, when it is confirmed in the second-hand goods collection system 10 that the collection cost has been received from the user, the web server 12 transmits to the user computer 40 a coupon ticket having a value corresponding to the collection cost (for example, a monetary amount equal to the collection cost). Issue a valuable coupon). This coupon can only be used at this used goods collection site, and at the next time you collect another used PC at this used goods collection site, at least one of the collection costs will be charged. Can be allocated to the department. When the cancel request is transmitted to the web server 12 in step S180, the web server 12 transmits the top page screen of the used article collection site to the user computer 40 (step S190).
[0034]
Further, assuming that the collection explanation screen 80 shown in FIG. 8 is displayed on the display 42 of the user computer 40, the user reads the explanation 81 of the collection refusal on the collection explanation screen 80, so that the used article collection site Understand that the personal computer cannot be collected, and click the return button 86. Then, the user computer 40 transmits a request to return to the top page to the web server 12 via the Internet 20 (Step S180). Then, the web server 12 that has received this transmits the top page screen of the used goods collection site to the user computer 40 (step S190).
[0035]
Here, the correspondence between the components of the present embodiment and the components of the present invention will be clarified. The web server 12 and the database server 14 of the present embodiment correspond to a value determining unit of the present invention, and the web server 12 corresponds to a value determining unit, a transmitting unit, and a collection / non-determining unit.
[0036]
In the used goods collection system 10 of the present embodiment described above, upon receiving a used PC collection request and value determination necessary information from the user computer 40, the used PC recovery value is determined based on the value determination necessary information. When it is determined that it is not worth buying the used personal computer, the user computer 40 is informed that the coupon is to be given according to the collection cost although the collection cost is incurred. As described above, the user bears the burden of paying the collection cost, but instead is given a coupon ticket corresponding to the collection cost, and at least a part of the collection cost is returned to the user by using the coupon ticket. You. Therefore, even if it is costly to collect used personal computers, no great burden is imposed on the user.
[0037]
Further, as a result of comparing the estimated price for used goods Pest with the threshold value P1, it is determined that it is not worth buying a used personal computer when the estimated price for used goods Pest is equal to or less than the threshold value P1, so that the determination can be made relatively easily. When the used personal computer is not worth buying, only the products related to the system are collected, so that the collection burden on the system does not become too large.
[0038]
Further, when the estimated price for used goods Pest exceeds the threshold value P1, that is, when it is worth buying a used personal computer, the user is notified of the purchase of the used personal computer at the estimated price for used goods Pest to the user computer 40. As a result, income is obtained, and there is a great merit for the user.
[0039]
Also, since the coupon can be used only at the used goods collection site, it is expected that the user who has been given the coupon ticket will use this used goods collection site again, and the system side will also give the coupon ticket. There is a merit to do.
[0040]
It is needless to say that the present invention is not limited to the above-described embodiment at all, and can be implemented in various forms.
[0041]
For example, in the above-described embodiment, in addition to the used manufacturer name, product name, and serial number, second-hand goods are used as value determination necessary information necessary for determining a second-hand estimated price Pest, which is the value of second-hand goods. Although the information on the components is included, the information on the components is unnecessary, and the estimated second-hand price Pest may be determined based on the manufacturer name or the product name.
[0042]
Further, in the above-described embodiment, the case of collecting used personal computers has been described. However, used personal computers such as displays, printers and scanners, and used OA equipment such as copiers, facsimile machines, and shredders. Goods, second-hand goods of general home appliances such as TVs, refrigerators, washing machines, microwave ovens, and second-hand goods of vehicles such as automobiles, motorcycles, bicycles, boats, and golf clubs, tennis rackets, skis, snowboards, etc. The present invention may be applied to various used articles such as used articles of sports goods, used articles such as condominiums and detached houses.
[0043]
Furthermore, in the above-described embodiment, the used goods collection system 10 is configured by the two servers, the web server 12 and the database server 14. However, the function of the database server 14 is provided to the web server 12 so that the used product collection system 10 is configured by one server. Or three or more servers.
[Brief description of the drawings]
FIG. 1 is a schematic explanatory diagram of a used product collection system of the present invention.
FIG. 2 is an explanatory diagram of a table stored in a data storage device.
FIG. 3 is an explanatory diagram showing a state of communication at a used goods collection site.
FIG. 4 is an explanatory diagram of a value determination necessary information input screen.
FIG. 5 is a flowchart of a collection description screen creation processing routine.
FIG. 6 is an explanatory diagram illustrating an example of a collection explanation screen.
FIG. 7 is an explanatory diagram illustrating an example of a collection explanation screen.
FIG. 8 is an explanatory diagram illustrating an example of a collection explanation screen.
[Explanation of symbols]
10 used goods collection system, 12 web server, 14 database server, 16 data storage device, 18 network cable, 20 Internet, 40 user computer, 42 display, 60 collection explanation screen, 61 collection explanation, 62 purchase price, 63 notes , 64 collection button, 65 cancel button, 70 collection explanation screen, 71 collection explanation, 72 collection cost, 73 notes, 74 collection button, 75 cancel button, 80 collection explanation screen, 81 explanation, 86 return button.

Claims (9)

A used goods collection system that can communicate with a user computer and is used when collecting used goods from a user,
A value for determining the value of the used product based on the value determination necessary information, when receiving a used product collection request and value determination necessary information necessary for determining the value of the used product from the user computer; Determining means;
Value determining means for determining the presence or absence of a value of the used article determined by the value determining means,
When the value determining means determines that the used article has no value, a transmitting means for transmitting to the user computer that a cost for collecting the used goods is incurred, but a security corresponding to the collecting cost is provided. Used goods collection system equipped. The used goods collection system according to claim 1,
The used goods collection system, wherein the value determining means determines whether or not the used goods have a value based on a comparison result between the value of the used goods determined by the value determining means and a predetermined reference value. It is a used goods collection system according to claim 1 or 2,
The used goods collection system, wherein the transmitting means transmits to the user computer that the used goods are to be collected at a price corresponding to the value of the used goods when the value determining means determines that the used goods are valuable. A used goods recovery system according to any one of claims 1 to 3,
A collection permission / non-permission determining unit that determines whether the used product is a product within a collection allowable range determined in advance by the system side,
A used product collection system that transmits to the user computer that the used product cannot be collected when the collection possibility determination unit determines that the used product is not a product within the allowable collection range. The used goods collection system according to claim 4, wherein
A used product collection system in which the products within the collection tolerance range are products that have been involved in manufacturing or sales on the system side. It is a used goods collection system according to any one of claims 1 to 5,
The used goods collection system, wherein the securities can be used on a website provided by the system. A used goods collection system according to any one of claims 1 to 6,
A used goods collection system wherein the securities can be used within a range specified by the system. A used goods collection method used when collecting used goods from a user,
(A) When the system-side computer receives from the user computer a request to collect used goods and necessary value determination information necessary for determining the value of the used goods, the used computer is used based on the necessary value determination information. Determining the value of the goods;
(B) a step in which the system-side computer determines whether the used article determined in the step (a) is worthwhile;
(C) When it is determined in step (b) that the second-hand goods are not worthwhile, the system-side computer instructs that the second-hand goods are to be collected, but that a valuable certificate corresponding to the second-hand goods is given. Transmitting to the user computer. A program for causing a system-side computer to execute the used article collection method according to claim 8.

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