JP2004134942A - Mobile phone - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a mobile phone for realizing a help function in voice which anybody can utilize with excellent operability and users can easily understand. <P>SOLUTION: A voice recognition section 106 applies voice recognition to voice picked up by a microphone 101 and a control section 108 judges the recognized voice. When detecting a help request in voice from a user, the mobile phone reads guidance information to urge the user to enter a keyword of help contents from a storage section 105, allows a voice synthesis section 107 to synthesize the information into voice and a speaker 102 to sound voice as a voice guidance. When detecting the keyword in voice from the user, the mobile phone reads guidance information corresponding to the keyword from the storage section 105, allows the voice synthesis section 107 to synthesize the information into voice and the speaker 102 to sound voice as a voice guidance. Further, the mobile phone displays the help contents on a display section 104 as a display guidance and lights up a key entry section 103 according to operating procedures as a key guidance. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a mobile phone device having a help function for explaining a function of the mobile phone device or supporting a method of operating the function.
[0002]
[Prior art]
In recent years, mobile telephone apparatuses have many functions in addition to communication purposes, and their operations are becoming more complicated. Therefore, it is extremely difficult for the user to become familiar with all of these functions and operation methods. Therefore, a general mobile phone device is provided with a so-called help function for explaining the functions of the own device and supporting the operation method thereof. In the conventional mobile phone device, the method of calling the help function itself requires complicated operations such as performing a plurality of key operations, and the help function includes a simple explanation of the operation as guidance information. What was displayed on the screen was common.
[0003]
On the other hand, there is an example of a mobile phone device that outputs a description of a help function with voice guidance. For example, in Japanese Patent Application Laid-Open No. H10-84404 (Patent Document 1), by pressing a dedicated key provided for calling a help function, the operation state of the mobile phone device is determined by itself, and it becomes necessary based on that. There has been disclosed a technique for providing an explanation with voice guidance from a speaker. Further, in Japanese Patent Application Laid-Open No. 2000-358091 (Patent Document 2), after a dedicated guide key is pressed to enter a voice guide mode, a function is operated in an interactive manner by operating a ten-key or a function key according to voice guidance. A setting technique is disclosed.
[0004]
[Patent Document 1]
JP-A-10-84404 [Patent Document 2]
JP 2000-358091 A
[Problems to be solved by the invention]
In the above-described conventional mobile phone device having a help function, in the example of displaying guidance information on a screen, a complicated key operation is required for calling the help function and displaying the guidance information. If you do not know or have forgotten, you will not be able to receive explanations using the help function. Further, the display screen of the mobile phone device is generally small, and there is a problem that sufficient guidance information cannot be obtained only by displaying a simple explanation and it is difficult for a user to understand, so that the utility value is low.
[0006]
Further, in the above two examples having a voice help function, since a dedicated key is used to call the help function, a problem that hinders the recent trend of miniaturization and weight reduction of a mobile phone device is encountered. is there.
[0007]
The present invention has been made to solve the above-described problems, and an object of the present invention is to provide a mobile phone device that is easy for a user to understand, that can be effectively used by anyone, and that has a voice-based help function with excellent operability. To provide.
[0008]
[Means for Solving the Problems]
A mobile phone device according to the present invention includes a storage unit for storing guidance information indicating help content for supporting functions or operations of the device, a voice input unit for inputting voice, and a voice input by the voice input unit. A voice recognition unit for recognizing the information, a guidance information extraction unit for identifying an instruction related to a help function by voice recognized by the voice recognition unit, and extracting guidance information corresponding to the instruction from the storage unit; A voice synthesizer for synthesizing voice corresponding to the guidance information, and a voice output unit for outputting the synthesized voice as voice guidance are provided.
[0009]
In the above-described configuration, by identifying the instruction regarding the voice help function and providing the corresponding voice guidance, the function and operation method of the mobile phone device can be easily performed by the voice guidance without complicated operation. Operation support can be obtained.
[0010]
Further, the storage unit stores keyword information corresponding to the guidance information together with the guidance information, and the guidance information extraction unit, when identifying a help request by voice as the instruction, a keyword of the help content And outputting guidance information corresponding to the keyword information corresponding to the keyword from the storage unit, when guidance information for prompting the input of the keyword is output, and when a keyword by voice is identified as the instruction.
[0011]
In the above configuration, the help function is called by a voice help request, and by providing the corresponding voice guidance, an operation such as calling the help function can be performed by voice, without any complicated operation. Guidance information can be obtained. Further, by identifying the keyword indicated by the user by voice and providing the voice guidance corresponding to the keyword, the guidance of the content requested by the user can be obtained accurately. As a result, a help function that is easy for the user to understand and excellent in operability can be realized.
[0012]
Further, when the guidance information extracting unit identifies a keyword by voice as the instruction, the guidance information extracting unit determines whether there is any corresponding keyword in the keyword information stored in the storage unit. If there is no information, the keyword information that agrees with the identified keyword is extracted from the keyword information stored in the storage unit and output as a list for keyword selection, and corresponds to the keyword selected from the list. The guidance information to be read is read from the storage unit.
[0013]
In the above configuration, the keyword identified by the user by voice is identified, and if there is no corresponding keyword information among the stored keyword information, the keyword information of consent is output as a selection candidate, and the keyword corresponding to the selected keyword is output. By providing the voice guidance, it is possible to accurately provide the user with guidance having desired contents.
[0014]
Further, a display unit for displaying the guidance information extracted by the guidance information extraction unit as display guidance is provided.
[0015]
According to the above configuration, the guidance of the contents of the help is provided by voice and display, so that the guidance on the function and the operation method of the mobile phone device which can be easily understood by the user can be provided.
[0016]
In addition, a key input unit having a light emitting function of emitting a key to be operated corresponding to the guidance information extracted by the guidance information extracting unit to realize key guidance is provided.
[0017]
According to the above configuration, by providing the guidance of the help content by voice and key light emission, it is possible to provide guidance on the function and operation method of the mobile phone device which is easy for the user to understand, and to easily perform the operation. .
[0018]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
(1st Embodiment)
FIG. 1 is a block diagram showing a main configuration of the mobile phone device according to the first embodiment of the present invention. The mobile phone device of the present embodiment is provided with a help function for outputting guidance such as an operation explanation by voice and performing operation support.
[0019]
The mobile phone device 100 includes a microphone 101 corresponding to a voice input unit for inputting an instruction voice and a call voice from a user, a speaker 102 corresponding to a voice output unit for outputting voice guidance and a call voice, and various types of devices. A key input unit 103 for performing operation input, a display unit 104 for displaying guidance by characters and various operation states of the apparatus, guidance information on various guidances provided as a help function, and keyword information corresponding to these guidances are stored. A storage unit 105, a voice recognition unit 106 for recognizing a voice input from the microphone 101, a voice synthesis unit 107 for synthesizing a voice for guidance output from the guidance information stored in the storage unit 105, A control unit 10 including a memory and the like for controlling the above-described units and performing signal processing. When configured with a.
[0020]
The mobile phone device 100 implements a help function according to a help operation program of the control unit 108. The control unit 108 has a function of a guidance information extraction unit that extracts and reads guidance information stored in the storage unit 105 according to the recognition result of the speech recognition unit 106. The storage unit 105 stores the guidance information as, for example, text data. The voice synthesizing unit 107 synthesizes a voice signal from the guidance information of the text data stored in the storage unit 105 based on the control of the control unit 108, and generates and outputs a voice of the guidance from the speaker 102. The voice recognition unit 106 recognizes voice input from the microphone 101, converts the voice into text data, and sends the recognition result to the control unit 108.
[0021]
FIG. 2 is a flowchart illustrating an operation procedure of the help function in the mobile phone device according to the first embodiment. In the mobile phone device having the help function according to the present embodiment, when the user does not know the function or operation method of the mobile phone device, guidance for explanation for operation support is provided according to the following procedure. The guidance includes voice guidance (hereinafter, also referred to as voice guidance) such as an operation guide voice output from the speaker 102, and guidance (hereinafter, referred to as an operation guide display) displayed on a display unit 104 including a liquid crystal display. Display guidance).
[0022]
First, the control unit 108 determines whether or not there is a voice help request (step S101). This help request is made by the user uttering a specific keyword, for example, “voice help” and vocalizing the voice to call the help function toward the microphone 101. At this time, the voice input from the microphone 101 is recognized by the voice recognition unit 106, and the control unit 108 determines whether or not the recognition result is a help request.
[0023]
Next, when it is determined that the input voice is a help request, guidance for prompting input of a keyword of desired help content is output (step S102). At this time, from the guidance information stored in the storage unit 105 in advance, for example, guidance information that prompts the user to input a keyword of help content such as “Please say a keyword for help” is read out, and this is displayed as display guidance. In addition to being displayed on the display screen of the display 104, a voice corresponding to the guidance information is synthesized by the voice synthesizing unit 107, and sound is emitted from the speaker 102 as voice guidance.
[0024]
Then, it waits for the user to input a keyword of the help content by voice (step S103). Here, if there is no input even after waiting for a predetermined time, the process returns to step S102, and the guidance prompting the keyword input again is output by both voice and display.
[0025]
A keyword corresponding to the help content that the user wants to know is uttered toward the microphone 101, and when the input of the keyword is detected, the input voice is recognized by the voice recognition unit 106, and subsequently, the storage unit is stored by the control unit 108. The keyword information stored in 105 is searched to determine whether there is a keyword corresponding to the input keyword (step S104).
[0026]
As a result of the determination, if there is a keyword corresponding to the input keyword, the control unit 108 reads out guidance information of help content corresponding to the keyword from the storage unit 105 (step S108). Next, a voice corresponding to the guidance information read by the voice synthesis unit 107 is synthesized, and output from the speaker 102 as voice guidance. Further, the control unit 108 displays the read guidance information on the display screen of the display unit 104 as display guidance (step S109). By listening to the voice guidance, the user can understand the unknown function and operation method of the mobile phone device. Operation support can also be received by reading the help contents while viewing the display guidance.
[0027]
On the other hand, if there is no keyword corresponding to the input keyword in step S104, the control unit 108 extracts a keyword that is considered to be the same as the keyword input from the storage unit 105, and extracts this keyword for keyword selection. The list is output as a list, and a list of consent keywords is displayed on the display screen of the display unit 104 (step S105).
[0028]
Subsequently, the fact that there is no corresponding keyword and the list of consensus keywords displayed on the display unit 104 are notified by voice guidance (step S106). For example, the voice guidance reads and combines the guidance information of a word indicating that there is no corresponding keyword and the keyword information of the consent keyword, which are stored in advance in the storage unit 105, and combines them. And generate. Then, for example, a phrase such as “There is no corresponding keyword. The keywords of agreement are XXX, YYY, and ZZZ. Please select one of these and input by key or voice.” .
[0029]
In response to the voice guidance, the user operates the keys of the key input unit 103 to select from the consent keywords displayed on the display unit 104, or utters the selected consent keywords to the microphone 101 to select them. Make instructions. As a result, the control unit 108 inputs the selected keyword as a corresponding keyword (step S107). Then, the process proceeds to step S108 to read the guidance information of the help content corresponding to the selected keyword, and then provides the corresponding voice guidance and display guidance in step S109.
[0030]
Thereafter, the process waits for an instruction to end the help function from the user (step S110). Here, when an operation input for instructing the end of the help function is detected, the control unit 108 ends the help operation. The end instruction of the help function may be performed by the user pressing a specific key of the key input unit 103, for example, a “power key” continuously plural times, or a specific keyword may be input to the microphone 101. For example, it may be performed by uttering “help end” and inputting a voice.
[0031]
The provision of the guidance by voice may be repeatedly performed in a predetermined cycle until there is an instruction to end the help function. When displaying the guidance on the display unit 104, a method of ending the help function may be displayed.
[0032]
As described above, in the present embodiment, when there is a case where the function or operation method of the mobile phone device 100 is unclear, the user requests the help by voice, and inputs the keyword based on the voice guidance prompting the keyword input. Input by voice. Then, a corresponding keyword is searched from the keywords stored in the storage unit 105 in advance, the guidance information of the corresponding help content is read out, the speech is synthesized by the voice synthesis unit 106, and the voice guidance is output. The display unit 104 displays guidance such as characters. If there is no corresponding keyword, a keyword of consent is presented and the user is selected, and guidance of help content corresponding to the selected keyword is provided by voice and display.
[0033]
As a result, the user can invoke the help function by a simple operation, and can easily receive desired guidance by voice and display. Therefore, the help function can be read out without any complicated operation, and the explanation of the operation support such as the complicated operation of the mounted function can be easily known. Therefore, it is possible to realize a voice-based help function that is easy to understand, can be effectively used by anyone, and has excellent operability. Further, it is not necessary to provide a dedicated key for calling the help function, and it is possible to prevent an increase in the size of the mobile phone device due to an increase in operation keys.
[0034]
(2nd Embodiment)
FIG. 3 is a flowchart for explaining the operation procedure of the help function in the mobile phone device according to the second embodiment of the present invention. The second embodiment is a modified example of the operation of the above-described first embodiment, and the configuration of the mobile phone device is the same as that shown in FIG. Note that the key input unit 103 has a light emitting function of lighting individual keys to emit light.
[0035]
Further, in the flowchart shown in FIG. 3, the operation procedure of steps S201 to S208 and S210 is the same as that of steps S101 to S108 and S110 of the first embodiment shown in FIG.
[0036]
In the second embodiment, as guidance for the help function, together with voice guidance output from the speaker 102, key guidance for emitting a key to be operated on the key input unit 103 for operation support is used.
[0037]
In FIG. 3, in step S208, guidance information of help content corresponding to the keyword input or selected by the user is read. Then, the read-out guidance information is synthesized by the voice synthesizing unit 107 into a voice corresponding to the guidance information and output from the speaker 102 as voice guidance, and a key input unit to be operated in accordance with the guidance information is provided as key guidance. The key of 103 is turned on (step S209). At this time, when performing guidance for a plurality of key operations, keys to be operated in the key input unit 103 are sequentially turned on. Note that, similarly to the first embodiment, the display guidance may be displayed on the display unit 104 together with the voice guidance.
[0038]
As described above, in the present embodiment, when there is a case where the function or operation method of the mobile phone device 100 is unclear, the user requests the help by voice, and inputs the keyword based on the voice guidance prompting the keyword input. Input by voice. Then, a corresponding keyword is searched from the keywords stored in the storage unit 105 in advance, the guidance information of the corresponding help content is read out, the speech is synthesized by the voice synthesis unit 106, and the voice guidance is output. Key guidance for lighting a key to be operated by the key input unit 103 is performed according to the guidance information. If there is no corresponding keyword, the user is presented with a consenting keyword and the user is made to select it. Guidance of help content corresponding to the selected keyword is provided by voice and key lighting.
[0039]
As a result, the user can call the help function without complicated operation, easily know the guidance of the desired operation support such as the complicated operation of the mounted function by voice, and operate in accordance with the operation procedure. Since the key to be illuminated, the operation can be easily understood, and a complicated operation procedure can be easily executed in accordance with the key guidance.
[0040]
According to the above-described embodiment, since the help function is called by voice and the guidance of the help content is executed by voice or voice and display, the help function that is easy for the user to understand and that can be easily operated can be realized. Further, the key guidance for lighting the key to be operated in accordance with the guidance facilitates understanding and execution of the operation procedure. Further, it is not necessary to provide a dedicated key for calling the help function, and the size and weight of the mobile phone device can be reduced.
[0041]
【The invention's effect】
As described above, according to the present invention, it is possible to provide a mobile phone device that is easy for a user to understand, that can be used effectively by anyone, and that has a voice-based help function with excellent operability.
[Brief description of the drawings]
FIG. 1 is a block diagram illustrating a main configuration of a mobile phone device according to a first embodiment of the present invention. FIG. 2 is a flowchart illustrating an operation procedure of a help function in the mobile phone device according to the first embodiment of the present invention. 3 is a flowchart showing an operation procedure of the help function in the mobile phone device according to the second embodiment of the present invention.
REFERENCE SIGNS LIST 100 mobile phone device 101 microphone 102 speaker 103 key input unit 104 display unit 105 storage unit 106 voice recognition unit 107 voice synthesis unit 108 control unit

Claims (5)

A storage unit that stores guidance information indicating help content that provides support for the function or operation of the device,
An audio input unit for inputting audio,
A voice recognition unit that recognizes voice input by the voice input unit;
A guidance information extraction unit that identifies an instruction related to a help function by voice recognized by the voice recognition unit and extracts guidance information corresponding to the instruction from the storage unit;
A voice synthesis unit that synthesizes voice corresponding to the extracted guidance information,
An audio output unit that outputs the synthesized audio as audio guidance,
A mobile phone device comprising: The storage unit stores, together with the guidance information, keyword information corresponding to the guidance information,
The guidance information extraction unit outputs guidance information for prompting the input of a keyword of help content when identifying a voice help request as the instruction, and outputs the keyword when identifying a voice keyword as the instruction. The mobile phone device according to claim 1, wherein guidance information corresponding to the keyword information corresponding to (1) is read from the storage unit. The guidance information extraction unit, when identifying a keyword by voice as the instruction, determines whether the keyword corresponds to any of the keyword information stored in the storage unit, and determines whether the keyword information corresponds to the keyword. When there is no keyword information, keyword information that agrees with the identified keyword is extracted from the keyword information stored in the storage unit, output as a list for keyword selection, and guidance corresponding to the keyword selected from the list. The mobile phone device according to claim 2, wherein information is read from the storage unit. 4. The mobile phone device according to claim 1, further comprising a display unit that displays the guidance information extracted by the guidance information extraction unit as display guidance. 5. A key input unit having a light emitting function of emitting a key to be operated corresponding to the guidance information extracted by the guidance information extracting unit to realize key guidance. A mobile phone device according to claim 1.

Images