JP2004127145A - E-mail order placement/reception method, device, system and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an e-mail order reception/placement system with credibility having a function for making e-mail order reception/placement processing by description of member information in a text of an e-mail in a prescribed format possible and by which an e-mail address of a transmitting origin is collated simultaneously as the member information as well on line. <P>SOLUTION: An ordering e-mail as an ordering instruction from a cellular phone 1 in which information about a membership number, a personal identification number and various kinds of order placement information are included is received according to a predetermined format, a member information server 221 retrieves whether or not the ordering e-mail is preliminarily registered as customer information by the membership number, the personal identification number and an e-mail address of a transmitting origin included in header information of the received e-mail which can be extracted from the received e-mail in a customer information data base in the member information server 221. When the order placement e-mail is registered, order reception processing is performed by an order reception/placement processing server 222 by defining various kinds of the ordering information of the received e-mail as valid and when the ordering e-mail is not registered, various kinds of the ordering information of the received e-mail is defined as invalid. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a portable information device capable of transmitting and receiving electronic mail, and more particularly to an electronic mail receiving / ordering method, device, system, and program for performing an order receiving / receiving operation using an electronic mail transmitting / receiving function.
[0002]
[Prior art]
Hereinafter, the operation of the ordering system using the conventional WWW connection (browser function) will be described. The system configuration is the same as the contents described in FIGS. 1 and 2A, but the management information managed by the member information server 221 is different. FIG. 6 is an example of a customer information database managed by the member information server 221 in the conventional system. As shown in FIG. 6, in the member information server 221, a member number and a password are registered and managed as a unit of one customer information. In order for the member information server 221 to determine the same customer information, both the member number and the password must match.
[0003]
Next, a description will be given of the operation of the conventional system in the case where an ordering operation is performed using a mobile phone. The user specifies the URL of the ordering center 22 on the mobile phone, and connects the mobile phone and the ordering center 22 online. Here, the online connection assumes a browser function by WWW connection using a packet data communication format.
[0004]
After the operation, the mobile phone and the ordering center 22 are connected, and the screen shifts to a screen for prompting the user to input a member number and a password on the browser screen.
[0005]
In the above operation, when the user inputs the member number and the password, the member number and the password are transmitted to the member information server 221 of the ordering center 22 via the mobile phone network 21. Then, the member information server 221 checks whether the member number and the personal identification number have matching customer information registered in advance in the customer information database.
[0006]
If there is matching customer information registered in the customer information database in the member information server 221 as a result of the matching, a result of “matching completed” is returned to the mobile phone 1 and thereafter, The order processing is performed by the order processing server 222.
[0007]
The mobile phone, which has received the response from the member information server 221, makes the ordering process effective thereafter, and sequentially registers information such as the product name, quantity, and delivery date in the ordering server 222 of the ordering center 22.
[0008]
The above is an operation example in the case where the ordering and ordering operation is performed using the mobile phone in the conventional system. For example, a conventional ordering system using such a WWW connection (browser function) is known from Japanese Patent Application Laid-Open No. 2001-283053.
[0009]
[Patent Document 1]
JP 2001-283053 A
[Problems to be solved by the invention]
However, the above-described conventional ordering system using a mobile phone has the following problems. First, the first problem will be described.
[0011]
The user of the mobile phone needs to wait for the collation result from the member information server 221 after inputting the member number and the password, and then to input information necessary for ordering, but the processing capacity and traffic of the member information server 221 are required. Since the response is affected by the load situation on the network side such as traffic congestion, the response time until the collation result is received from the member information server 221 in the mobile phone is affected. Therefore, since the user waits for the collation result of the member information and the password, and inputs the ordering information immediately after that, it is necessary to wait for the collation result immediately after inputting the member information and the password, As described above, there is a problem that the response is not stable and convenience is poor.
[0012]
Next, a second problem will be described. In order to solve the first problem described above, it is assumed that order processing is performed by e-mail.
[0013]
The e-mail is sent to the member information server 221 with the member number, PIN, and other ordering information described in the body of the e-mail, and after extracting the membership number and PIN of the e-mail in the server 221, Although it is conceivable to check against the information database, the body of the e-mail itself can be transmitted to the server 221 even if it is not the member itself. Therefore, if the information of the member number and the password is leaked by some means, Since the e-mail address is not used, the member number and the password obtained by illegally obtaining the member number and the password in the body of the e-mail on another terminal, even if the member is not the member, have the member number and the password. Since the ordering process can be performed as a member, there is a problem of credibility of the e-mail text.
[0014]
The present invention has been made in view of the above points, and does not collate member information such as a member number and a password on-line (a browser function by WWW connection) but instead writes a member number and a password in a predetermined format in the body of an e-mail. By entering the number and other ordering information, the ordering process can be performed by e-mail, and the address of the sender's e-mail is checked at the same time as the member information to deal with the problem of the authenticity of the e-mail text. The purpose of the present invention is to provide an e-mail ordering system having a function to be performed.
[0015]
Specifically, in the member information server 222 constituting the ordering system, not only the member number and the password at the time of the collation of the member information but also the transmission e-mail address added in the mobile phone network 21 is collated simultaneously with the member information. It is an object of the present invention to provide an e-mail ordering system having a function to perform ordering.
[0016]
[Means for Solving the Problems]
A method according to the present invention which provides a means for solving the above-mentioned problem,
E-mail ordering in an e-mail ordering system that uses a mobile terminal via a network to make an order by accessing an order center equipped with a member information server including a customer information database and an order processing server using an e-mail from a mobile terminal The method,
A first process, wherein the mobile terminal has a step of transmitting ordering information including member information to the ordering center as an e-mail text;
The member information server,
Whether or not the source of the received e-mail is a member, extracting the member information from the e-mail text,
Searching in the customer information database whether there is customer information that matches all of the extracted member information;
A second process having a step of transferring the e-mail text to the order processing server when all the customer information is present in the customer information database;
The order processing server,
Extracting the ordering information and performing an actual order processing;
An e-mail having a step of transmitting, when the order processing is completed, a reception processing end notification to the portable terminal by e-mail described in a predetermined format, Ordering method.
[0017]
According to a second aspect of the present invention, there is provided a member information server for receiving an order by e-mail from a mobile terminal via a network and collating member information at that time,
A customer information database,
Whether or not the source of the received e-mail is a member, means for extracting the member information from the e-mail text,
Means for retrieving whether or not there is customer information that matches all of the extracted member information in the customer information database;
Means for transferring the e-mail text to the order processing server when all customer information in the customer information database is present;
A member information server characterized by comprising:
[0018]
According to a third aspect of the present invention, there is provided a portable terminal for transmitting order information including member information as an e-mail text, a member information server including a customer information database, and an order center including an order processing server. And an e-mail ordering system in which an order is made by accessing the ordering center by using an e-mail from the portable terminal.
The member information server,
Whether the source of the received e-mail is a member or not, means for extracting the member information from the e-mail text,
Means for retrieving whether or not there is customer information that matches all of the extracted member information in the customer information database;
Means for transferring the e-mail text to the order processing server when there is customer information that matches all in the customer information database;
The order processing server,
Means for extracting the ordering information and performing actual order processing;
Means for transmitting, when the order processing is completed, an e-mail described in a predetermined format to the portable terminal, the reception processing end notification;
An e-mail ordering / ordering system is provided.
[0019]
According to a fourth aspect of the present invention, an e-mail is used from a mobile terminal via a network to access an ordering center provided with a member information server including a customer information database and an ordering processing server, A program to be executed by a computer constituting the member information server and the order processing server in an e-mail ordering system for making an order,
(A) After the mobile terminal transmits ordering information including member information to the ordering center as an e-mail text, the member information server
Whether or not the source of the received e-mail is a member, extracting the member information from the e-mail text,
Searching in the customer information database whether there is customer information that matches all of the extracted member information;
When there is customer information that matches all in the customer information database, transferring the email body to the order processing server;
A first group of steps consisting of
(B) said order processing server,
Extracting the ordering information and performing an actual order processing;
When the order receiving process is completed, transmitting an acceptance process end notification to the portable terminal by an e-mail described in a predetermined format;
A second group of steps consisting of
Is provided.
[0020]
BEST MODE FOR CARRYING OUT THE INVENTION
FIG. 1 shows an example of a block diagram of a mobile phone 1 used to realize the present invention.
[0021]
The mobile phone 1 includes a wireless unit 11 for transmitting and receiving using a wireless line, a control unit 12 for operating the apparatus according to a program written in a ROM unit 17 in advance, and a microphone of a receiver / microphone unit 16. An audio signal processing unit 13 for converting the injected audio signal into a digital signal or a received digital signal into an audio signal to be transmitted to the receiver / microphone unit 16; , A key input unit 15 for inputting various information from a user or performing various instructions during a call, and outputting an audio signal converted from a digital signal by the audio signal processing unit 13. The receiver / sounder unit 16 for inputting a voice signal or sounding a ringtone upon receiving a voice or mail, and the control unit 12 operate. A program for the mobile phone 1 is written in advance, and the ROM unit 17 that cannot be rewritten by a normal user operation and the control unit 12 temporarily stores work data when performing various operations. Alternatively, it comprises a RAM unit 18 for temporarily storing setting information from the user.
[0022]
The e-mail address of the mobile phone 1 is uniquely assigned to the e-mail address in the mobile phone network 21 described later, and is assumed to be assigned here as "". In addition, the e-mail address shown here is not in a form that can be arbitrarily registered on mail software that is operated on a normal PC, and is managed by a mobile telephone network regardless of user registration. It is assumed that the form is uniquely added in the mobile phone network according to the individual number of 1.
[0023]
Next, an example of a system configuration in which the mobile phone 1 performs ordering processing by e-mail will be described with reference to FIG.
[0024]
FIG. 2A is an example of a system configuration for realizing the present invention. As shown in FIG. 2A, the present system comprises a mobile phone 1 to which an e-mail address is individually assigned in advance as described above, and a mobile phone network 21 corresponding to a base station and an exchange in the mobile phone system. And an ordering center 22 which is a direct communication partner with the mobile phone 1. The order center 22 has a member information server 221 in which an e-mail address, a member number, and a personal identification number of a customer who performs order processing using the mobile phone 1 are registered and managed in a one-to-one correspondence. And an order processing server 222 for managing and processing the information. The member information server 221 and the order processing server 222 may perform automatic processing by a program, or may be operated by manual processing by an operator. Further, the member information server 221 and the order processing server 222 can be operated irrespective of whether they have functions collectively in the same order center 22 or exist independently.
[0025]
FIG. 2B is an example of a customer information database managed by the member information server 221. As shown in FIG. 2B, the member information server 221 manages the source e-mail address, the member number, and the personal identification number as a unit of one customer information. In order to be determined as the same customer information, the source e-mail address, the member number, and the personal identification number must all be the same. Unless even one item matches, it is not determined as the same customer information. When registering new customer information, it is necessary to register the e-mail address, member number, and password at once, but a specific registration method is outside the scope of the present invention, and a description thereof will be omitted.
[0026]
Next, a description will be given of an example of a format of an e-mail text when the ordering process is performed by e-mail on the mobile phone 1. FIG. 3 is an example of a format of an electronic mail text according to the present invention. In particular, FIG. 3A shows an example of a format of an e-mail text when the order processing is performed by e-mail using the mobile phone 1.
[0027]
The body of the e-mail is composed of a plurality of instruction items. The member number 31 for describing the member number registered in advance in the member information server 221 and the e-mail address of the mobile phone 1 and the member number are linked to the member information. A security code 32 for writing the security code managed by the server 221, a name 33 for writing the name of the orderer, an order product name 34 for describing the order product name and quantity, and the order product name The system is composed of a quantity 35 for designating the quantity of 34, a delivery destination 36 for designating the delivery destination, and a contact 37 for describing an emergency contact.
[0028]
Further, the format of each of the instruction items such as the member number 31, the personal identification number 32, the name 33, the ordered product name 34, the quantity 35, the delivery destination 36, and the contact information 37 is further defined. FIG. 3B is an example of a format for each instruction item in FIG. 3A, and the member number 31 will be described here as an example. The member number 31 which is one of the instruction items is composed of an identifier 311 and two lines of data 312. The identifier 311 has a fixed format surrounded by “[” and “]”, and is an identification symbol for the member information server 221 and the order processing server 222 to identify. The data 312 is the actual data of the item specified by the identifier 311 and is described in the line following the identifier 311 described above. When the member information 221 or the order processing server 222 receives the e-mail text as shown in FIG. 3B, the first line recognizes that the data described in the next line by the identifier 311 is a member number, Since the data is 312 in the second line, it is recognized that the member number of the e-mail transmission source is 0123456. Here, only the member number 31 has been described, but other instruction items perform the same operation.
[0029]
Here, the communication functions provided by the mobile phone 1 include a voice call function via a wireless communication line, a function capable of WEB access via a wireless line interconnected with the Internet, and a wireless communication function interconnected with the Internet. It is assumed that there are three types of functions that can transmit and receive e-mails. Also, header information and communication procedures (protocols) other than the body of the e-mail are not particularly mentioned, and a known technique is used.
[0030]
Hereinafter, the operation of the system when the user uses the mobile phone 1 will be described. First, the user operates the mobile phone 1 to shift to an electronic mail editing function. Since the operation method of the mobile phone 1 is out of the scope of the present invention, it is assumed that a known technique / method is used, and is not particularly specified.
[0031]
Here, it is assumed that “abc” who is a user of the mobile phone 1 has the e-mail address of the mobile phone 1 registered in the mobile phone network 21 as “”. Further, it has been described that the customer information database of the member information server 221 has registered in advance the e-mail address, the member number, and the password of the customer who performs the order processing with the mobile phone 1, but specifically, the user As shown in FIG. 2B, the customer information of "abc" is assumed to be registered and managed in advance as an e-mail address "", a member number "0123456", and a password as "abcdefghij".
[0032]
The e-mail address of the mobile phone 1 is uniquely assigned to the e-mail address in the mobile phone network 21, and is assumed to be assigned as "" here. In addition, the e-mail address is not in a form that can be arbitrarily registered on mail software that is operated on a normal PC, and is managed by a mobile telephone network regardless of user registration. It is assumed that the form is uniquely added in the mobile phone network according to the number. Further, in this embodiment, the user abc purchases 100 sets of personal computers as d for delivery and e for daytime emergency contacts.
[0033]
Next, the operation of the present system will be described in order with reference to FIG. FIG. 5 is an example of a processing flowchart of the present system in the present embodiment.
[0034]
After shifting to the electronic mail editing function of the mobile phone 1, the user of the mobile phone 1 creates an electronic mail as shown in FIG. FIG. 4 is an example of an e-mail text 4 created by the mobile terminal 1 for explaining the operation of the present invention. As described above, the user of the mobile phone 1 has registered information in advance in the e-mail address of the mobile phone 1 and the member information server 221 of the ordering center 22. Here, the e-mail address is "", the member number is "0123456", the personal identification number is "abcdefghij", the name is "abc", the order name is "PC", the quantity is "100", the delivery destination is "d", and the contact is "e". Then, the electronic mail body 4 shown in FIG. 4 is created. The e-mail text 4 has already been described with reference to FIG. 3, but is created in a text format based on a predetermined format. Although the e-mail body 4 does not include an e-mail address, after transmitting the e-mail body 4 from the mobile phone 1, the e-mail body 4 includes the source e-mail address information in the mobile phone network 21. Header information 5 is added (the header information 5 shown here is assumed to be a mail header conforming to RFC822, which is one of the Internet standards). Therefore, the member information server 221 can collate the e-mail address of the mobile phone 1 by referring to the header information 5 added to the e-mail body 4, so that the e-mail address is not entered in the body. There is no problem. Further, since the header information 5 is added through the mobile phone network 21 as described above, the user of the mobile phone 1 creates only the electronic mail body 4 and does not need to input the header information 5 ( Step S1).
[0035]
After the electronic mail body 4 shown in FIG. 4 is created, the mobile phone 1 is operated to transmit the electronic mail body 4 shown in FIG. 4 to the member information server 221 via the mobile phone network 21. At this time, the mobile phone network 21 adds the header information 5 to the electronic mail body 4 and transmits the electronic mail to the member information server 221. Since the operation method of the mobile phone 1 is out of the scope of the present invention, it is assumed that a known technique is used, and is not particularly defined (step S2).
[0036]
The member information server 221 that has received the e-mail text 4 from the mobile phone 1 checks the source e-mail based on the header information 5 of the received e-mail text 4 to confirm whether the source of the received e-mail is a member. An address is extracted, and a member number and a password are extracted from the e-mail body 4 of the received e-mail (step S3).
[0037]
Then, the member information server 221 performs member verification. Specifically, the client information database of the member information server 221 is searched to determine whether there is any customer information that matches all of the source e-mail address, the member number, and the password extracted by the above means. In the present embodiment, the member information server 221 extracts the source e-mail address "" from the header information 5 added to the received mail body 4, and obtains the member number " After extracting “0123456” and the password “abcdefghij”, the three types of information are collated against the customer information database (step S4).
[0038]
In the above operation, if there is any matching customer information in the customer information database of the member information server 221, the member information server 221 determines that the source of the received e-mail text 4 is a valid member, and The body 4 is transferred to the order processing server 222. In the present embodiment, since the extracted three pieces of information exist in the first customer information in the customer information database, the received e-mail 4 is determined to be a valid ordering e-mail, and the received e-mail 4 is Transfer to the order processing server 222 (step S5-a).
[0039]
The order processing server 222 that has received the e-mail text 4 extracts the member number, name, ordered product name, ordered quantity, and delivery destination information in the same manner as the member number and password information extraction process in the member information server 221. And perform the actual order processing. The actual order receiving process itself is not different from the normal process, and thus the description is omitted here. When the actual order receiving process is completed, the order processing server 222 sends a notification of the end of the receiving process to the mobile phone 1 that is the transmission source by e-mail (step S6).
[0040]
On the other hand, in step S4, a search is performed for the source e-mail address, the member number, and the personal identification number extracted in step S3, and if none of the customer information in the customer information database of the member information server 221 matches, the member is searched. The information server 221 sends an e-mail to the sender's e-mail address, that is, to the mobile phone 1 in the present embodiment, to the effect that "illegal information" (step S5-b).
[0041]
Further, the operation in step S5-b will be described in detail. After illegally obtaining the member information and the password of the mobile phone 1, a similar electronic mail text 4 is created on another mobile phone (here, the mobile phone 2). When the member information server 221 checks the customer information database with the customer information database, the member number and the password exist as the same customer information. Since the e-mail address is uniquely defined, the e-mail address of the mobile phone 2 is added to the e-mail address. Therefore, as a result, in the customer information database of the member information server 221, the same customer information as the member information and the password is present, but the electronic mail address of the mobile phone 1 is registered for the regular electronic mail address. Since the received e-mail is the e-mail address of the mobile phone 2, only the e-mail address is different, and the customer information having the same information for the three pieces of information of the member information, the password and the e-mail address is stored in the customer information database. Does not exist within. Therefore, according to the present invention, even if the member information is illegally obtained, it is possible to determine the validity of the information of the e-mail body, that is, the order information at the time of ordering, by this verification.
[0042]
Thus, in the ordering system, the member information server 221 determines the validity of the member information described in the ordering e-mail based on the transmission source e-mail address, the member number, and the password of the mobile phone. Thus, the ordering process can be performed.
[0043]
Thus, the user can appropriately perform the collation processing of the member information in the e-mail and can perform the ordering processing, which leads to improvement in convenience.
[0044]
Note that the present invention is not limited to the above-described embodiment. The present invention is applied not only to the ordering and ordering system but also to an entire network application system such as a member authentication (registered) by e-mail. There is no problem doing it.
[0045]
Further, in the above embodiment, at the time of member verification of the member information server 221, three types of information of the body of the e-mail, the member number / password and the e-mail address of the mobile phone are used. However, there is no problem if the operation is simplified from the above operation, and the member information server 221 performs the member verification using two types of information, the member number of the e-mail text and the e-mail address of the mobile phone at the time of member verification.
[0046]
【The invention's effect】
As described above, in the present invention, in the present ordering system, the validity of the member information described in the ordering e-mail on the member information server is determined by the e-mail address of the mobile phone, the member number, and the password. To make the determination, the ordering process can be performed by e-mail.
[0047]
That is, in the member information server of the ordering system according to the present invention, in addition to the member information and the personal identification number described in the body of the e-mail, there are three e-mail addresses of the mobile telephone uniquely determined in the mobile telephone network. Member information is managed by information, and even if the member information and PIN are misused by others, the e-mail address of the mobile phone is added by the mobile phone network, so the unauthorized user can not falsify the e-mail address . Therefore, when the member information server receives the e-mail and performs the member collation based on the three pieces of information, it is possible to collate whether the received e-mail is a legitimate one transmitted by the member.
[0048]
In addition, since there is no need to collate member information online using a browser function using a WWW connection, even when ordering work is performed using e-mail, collation of various member information is properly performed. Since the ordering process can be performed while it is being performed, the convenience is improved.
[Brief description of the drawings]
FIG. 1 is a block diagram showing an example of a configuration of a mobile phone used in a system according to the present invention.
FIG. 2A is a diagram illustrating an example of a configuration of a system according to the present invention, and FIG. 2B is a diagram illustrating an example of a customer information database managed by a member information server.
FIG. 3A shows an example of a format of an e-mail text when an ordering process is performed by e-mail using a mobile phone used in the system according to the present invention, and FIG. FIG. 5 is a diagram showing an example of a format for each input item in FIG.
FIG. 4 is a diagram showing an example of an e-mail text when an ordering process is performed by e-mail using a mobile phone.
FIG. 5 is a diagram showing a processing flowchart in a system according to the present invention.
FIG. 6 is a diagram showing an example of a conventional customer information database managed by a member information server.
[Explanation of symbols]
1 Cellular Phone 21 Cellular Phone Network 22 Order Center 221 Member Information Server 222 Order Processing Server

Claims (12)

E-mail ordering in an e-mail ordering system that uses a mobile terminal via a network to make an order by accessing an order center equipped with a member information server including a customer information database and an order processing server using an e-mail from a mobile terminal The method,
A first process, wherein the mobile terminal has a step of transmitting ordering information including member information to the ordering center as an e-mail text;
The member information server,
Whether or not the source of the received e-mail is a member, extracting the member information from the e-mail text,
Searching in the customer information database whether there is customer information that matches all of the extracted member information;
A second process having a step of transferring the e-mail text to the order processing server when all the customer information is present in the customer information database;
The order processing server,
Extracting the ordering information and performing an actual order processing;
An e-mail having a step of transmitting, when the order processing is completed, a reception processing end notification to the portable terminal by e-mail described in a predetermined format, Ordering method. In the member information server, an electronic mail address, a member number, and a password of the mobile terminal uniquely determined in the network are managed as one unit of customer information. The electronic mail receiving / ordering method according to claim 1. The first process includes a step of, after transmitting an e-mail text from the mobile terminal, adding header information including information of a source e-mail address to the e-mail text in the network,
3. The method according to claim 1, wherein the second process includes a step of the member information server collating the source email address by referring to the header information. A member information server that receives an order by e-mail from a mobile terminal via a network and checks the member information at that time,
A customer information database,
Whether or not the source of the received e-mail is a member, means for extracting the member information from the e-mail text,
Means for retrieving whether or not there is customer information that matches all of the extracted member information in the customer information database;
Means for transferring the e-mail text to the order processing server when all customer information in the customer information database is present;
A member information server comprising: 5. The member information according to claim 4, wherein an e-mail address, a member number, and a personal identification number of the mobile terminal uniquely determined in the network are managed as one unit of customer information. server. When sending the e-mail text from the portable terminal, when header information including information of a source e-mail address is added to the e-mail text on the network, the source e-mail address is referred to by referring to the header information. The member information server according to claim 4, further comprising a unit that checks the member information. A mobile terminal for transmitting ordering information including member information as an e-mail text and an ordering center provided with a member information server including a customer information database and an ordering / processing server are connected via a network. An e-mail ordering system in which an order is made by accessing the ordering center using an e-mail from a terminal,
The member information server,
Whether the source of the received e-mail is a member or not, means for extracting the member information from the e-mail text,
Means for retrieving whether or not there is customer information that matches all of the extracted member information in the customer information database;
Means for transferring the e-mail text to the order processing server when there is customer information that matches all in the customer information database;
The order processing server,
Means for extracting the ordering information and performing actual order processing;
Means for transmitting, when the order processing is completed, an e-mail described in a predetermined format to the portable terminal, the reception processing end notification;
An e-mail ordering / ordering system comprising: In the member information server, an electronic mail address, a member number, and a password of the mobile terminal uniquely determined in the network are managed as one unit of customer information. The electronic mail ordering system according to claim 7. When sending the e-mail text from the mobile terminal, if header information including information of a source e-mail address is added to the e-mail text in the network, the member information server refers to the header information. 9. The electronic mail ordering / ordering system according to claim 7, further comprising means for checking the source electronic mail address. The member information in the e-mail ordering system for making an order by accessing an order center provided with a member information server including a customer information database and an order processing server by using an electronic mail from a mobile terminal via a network. A program to be executed by a server and a computer configuring the order processing server,
(A) After the mobile terminal transmits ordering information including member information to the ordering center as an e-mail text, the member information server
Whether or not the source of the received e-mail is a member, extracting the member information from the e-mail text,
Searching in the customer information database whether there is customer information that matches all of the extracted member information;
When there is customer information that matches all in the customer information database, transferring the email body to the order processing server;
A first group of steps consisting of
(B) said order processing server,
Extracting the ordering information and performing an actual order processing;
When the order receiving process is completed, transmitting an acceptance process end notification to the portable terminal by an e-mail described in a predetermined format;
A second group of steps consisting of
A program characterized by including: In the member information server, an electronic mail address, a member number, and a password of the mobile terminal uniquely determined in the network are managed as one unit of customer information. The program according to claim 10. In transmitting the e-mail text from the mobile terminal, if header information including information of a source e-mail address is added to the e-mail text on the network, the first step group is executed by the member information server. 12. The program according to claim 10, further comprising a step of referring to the header information to collate the source e-mail address.

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